Accor Hotels in the Heart of Newcastle, New South Wales, Australia: Reviews on Mercure Charlestown

Discover Luxury at Accor Hotels in the Heart of Newcastle, Australia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Newcastle, New South Wales, Australia, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Accor Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at 109 Madison Drive, Newcastle, New South Wales, 2290, Australia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 53 meticulously designed rooms spread across 2 floors, Accor Hotels ensures a personalized experience for every guest.

Accor Hotels Interior 1
Accor Hotels Interior 2

Luxurious Amenities and Unmatched Views

Accor Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Newcastle. With 145 reviews and an average rating of 8.1/10, you can trust in the quality of service provided.

Premium Experience Starting from 80 USD

Accor Hotels Ambiance

Experience unparalleled luxury starting from 80 USD, promising an exclusive and unforgettable stay in Newcastle, New South Wales, Australia.

Hotel Overview

Ideally located in the prime touristic area of Adamstown, Mercure Charlestown Hotel promises a relaxing and wonderful visit. The property features a wide range of facilities to make your stay a pleasant experience. Take advantage of the hotel's free Wi-Fi in all rooms, daily housekeeping, fax machine, photocopying, printer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating. Access to the hotel's outdoor pool, garden will further enhance your satisfying stay. Friendly staff, great facilities and close proximity to all that Newcastle has to offer are three great reasons you should stay at Mercure Charlestown Hotel.

Guest Ratings and Reviews

Based on 145 reviews, Accor Hotels has an average rating of 8.1/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Newcastle.

Hotel Summary

Hotel NameMercure Charlestown
ChainAccor Hotels
BrandMercure
Star Rating4 Star
Customer Rating8.1/10
Number of Reviews145
Check-In Time02:00 PM
Check-Out Time10:00 AM
Number of Rooms53
Number of Floors2
Year Opened1980
Rate Starts From80
Address109 Madison Drive
CityNewcastle
StateNew South Wales
Zipcode2290
CountryAustralia
ContinentPacific Ocean and Australia
LocationView on Google Maps

Reviews

Staff at Mercure Charlestown went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Efi Saidman


Mercure Charlestown is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Henriette Hrycyk


We loved our stay at Mercure Charlestown. The rooms were spacious, and the decor was modern and stylish.

— Holt Sowter


The customer service at Mercure Charlestown was exceptional. Every staff member we encountered was friendly and helpful.

— Ch5 Ertweiler


The fitness center at Mercure Charlestown was well-equipped, making it easy to maintain our workout routine during our stay.

— Stephen Kambach


The spa services at Mercure Charlestown were fantastic. A great way to unwind after a day of sightseeing.

— Margee Diaz


We appreciated the eco-friendly initiatives at Mercure Charlestown. It's reassuring to stay at a hotel committed to sustainability.

— Sharookh Escobar


The in-room amenities at Mercure Charlestown were thoughtful and convenient. Everything we needed was right at our fingertips.

— Iwa Yusupova


The attention to cleanliness at Mercure Charlestown was commendable. We felt safe and comfortable throughout our stay.

— Randa Barbara


Enjoyed the cozy atmosphere at Mercure Charlestown. Room decor was tastefully done.

— Cheryl Grinius


Complimentary amenities at Mercure Charlestown added a special touch. Exceeded expectations.

— Nina Boveri


At Mercure Charlestown, the check-in process was swift and seamless. A hassle-free start.

— Miller English


Thoroughly enjoyed the services at Mercure Charlestown. Added a unique touch to our stay.

— Husband Beckerman


Cozy ambiance at Mercure Charlestown. The room decor was stylish and inviting.

— Ellen Wayans


Commendable eco-friendly initiatives at Mercure Charlestown. Proud to support sustainable practices.

— Adam Beattie


Service at Mercure Charlestown was okay. Nothing exceptional, but no major complaints either.

— Myrthala Sam


The decor at Mercure Charlestown was a bit outdated. Could benefit from a refresh.

— Chantelle Hermansson


The Wi-Fi connection at Mercure Charlestown was reliable. Met basic connectivity needs.

— Gaye Bergstein


The conference rooms at Mercure Charlestown were basic. Adequate for small meetings.

— Talbot Murillo


Room service at Mercure Charlestown was average. Standard options, but timely delivery.

— Leckie Laila


The check-in process at Mercure Charlestown was smooth. Standard procedure without any complications.

— Johnathan Kollar


The overall decor at Mercure Charlestown was neutral. No distinctive features stood out.

— Dryden Creighton


The lobby area at Mercure Charlestown was ordinary. Nothing remarkable about the design.

— Errol Beltran


The mini-fridge in my room at Mercure Charlestown worked well. Kept items cool as expected.

— Nestor Schmidt


The provided toiletries at Mercure Charlestown were standard. Basic hygiene products were available.

— Jesper Mccullough


The in-room coffee facilities at Mercure Charlestown were standard. Provided the expected amenities.

— Didem Barksdale


The toiletry brands provided at Mercure Charlestown were recognizable. Quality hygiene products.

— Dennise Geller


The window views from Mercure Charlestown were pleasant. Overlooked notable landmarks.

— Hernandez Fitschen


The on-site bar at Mercure Charlestown had a vibrant atmosphere. Ideal for socializing.

— Georg Matluck


The shuttle service at Mercure Charlestown was punctual. Convenient for local transportation.

— Reggie Caron


The staff professionalism at Mercure Charlestown was noticeable. Courteous interactions.

— Naomi Pressburg/kinsey


The view from my room at Mercure Charlestown was disappointing. Lacked scenic appeal.

— Precious Joanna


The room furnishings at Mercure Charlestown were outdated. Needs modernization.

— Dena Mullen


The response time for room service at Mercure Charlestown was slow. Impacted convenience.

— Saman Foley


The facilities for business travelers at Mercure Charlestown were inadequate. Limited amenities.

— Tobias Bezborodoff


The service quality at Mercure Charlestown was abysmal. Rude and unprofessional staff.

— Marly Albarran


The overall upkeep of Mercure Charlestown was a disappointment. Clearly neglected and run-down.

— Not Rasmussen


My experience at Mercure Charlestown was nothing short of a nightmare. Terrible service and unresponsive staff.

— Guadalupe Martin


Overall upkeep of Mercure Charlestown was disappointing. Clearly neglected and deteriorating.

— Sp1.ltd Newton


At Mercure Charlestown, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Ileana Corolla


The air conditioning system at Mercure Charlestown was a joke. More like a heater than a cooler.

— Bas Hurwitz


From the moment I stepped into Mercure Charlestown, I knew I was in for a treat. The 4-star luxury, combined with the views, created an unparalleled experience. It's clear that the Mercure brand knows how to make guests feel special.

— Tiff Goldstein


The attention to detail at Mercure Charlestown, part of the renowned Accor Hotels, was truly remarkable. The 4-star experience, combined with the unique offerings of the Mercure brand, made my stay unforgettable.

— Corwin Winner


Mercure Charlestown exceeded all expectations. The Mercure brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Gladis Bertone


I recently had the pleasure of staying at Mercure Charlestown, part of the distinguished Accor Hotels. The 4-star luxury and unique features of the Mercure brand made my stay truly exceptional.

— Joey Beaton


Mercure Charlestown, a part of the esteemed Accor Hotels, is a must-visit. The 4-star luxury, coupled with the distinctive features of the Mercure brand, ensured a remarkable stay.

— Diana Naranjo


Staying at Mercure Charlestown was a pleasure. The Mercure brand's attention to detail and the 4-star luxury created the perfect setting for a memorable getaway.

— Nicolas Master


Mercure Charlestown, part of the renowned Accor Hotels, provides an unparalleled experience. The 4-star luxury and unique features of the Mercure brand set it apart.

— Lotus Medel


I had the pleasure of experiencing Mercure Charlestown in Newcastle, and it was truly amazing. The Mercure brand's commitment to quality and the 4-star luxury made my stay exceptional.

— Jennigje Yam


General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Mercure Charlestown?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Mercure Charlestown is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Mercure Charlestown?

A: Mercure Charlestown offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Mercure Charlestown measure up?

A: The 4 stars indicate the quality and services a hotel provides. Mercure Charlestown meets these standards, ensuring a comfortable stay.


Q: Tell me more about Mercure Charlestown's check-in and check-out process. Is it straightforward?

A: Checking in at Mercure Charlestown is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 10:00 AM.


Q: How do guests generally rate their stay at Mercure Charlestown?

A: Guests consistently rate Mercure Charlestown positively, with an average rating of 8.1 based on 145 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Mercure Charlestown online?

A: Booking a room at Mercure Charlestown is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Mercure Charlestown?

A: Yes, booking directly with Mercure Charlestown often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Mercure Charlestown in advance?

A: Booking in advance at Mercure Charlestown ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Mercure Charlestown, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Mercure Charlestown. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Mercure Charlestown?

A: Mercure Charlestown strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Mercure Charlestown ensure a secure and hassle-free booking process for guests?

A: Mercure Charlestown employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Mercure Charlestown?

A: Yes, Mercure Charlestown often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Mercure Charlestown?

A: Yes, Mercure Charlestown may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Mercure Charlestown ensure the privacy and security of guest information during the booking process?

A: Mercure Charlestown prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Mercure Charlestown provide accessible accommodations for guests with special needs?

A: Yes, Mercure Charlestown is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Mercure Charlestown?

A: Mercure Charlestown understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Mercure Charlestown?

A: Yes, Mercure Charlestown is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Mercure Charlestown provide shuttle services to popular attractions or transportation hubs?

A: Mercure Charlestown may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Mercure Charlestown?

A: Guests often praise the service and hospitality at Mercure Charlestown, describing it as 8.1 based on 145 reviews.


Frequently Asked

Q: Which hotel chain does Mercure Charlestown belong to?

A: Mercure Charlestown belongs to the Accor Hotels chain.


Q: What is the star rating of Mercure Charlestown?

A: Mercure Charlestown has a star rating of 4.


Q: In which city is Mercure Charlestown located?

A: Mercure Charlestown is situated in Newcastle, New South Wales, Australia.


Q: Can you provide information about Mercure Charlestown's check-in and check-out times?

A: Mercure Charlestown offers check-in from 02:00 PM and check-out until 10:00 AM.


Q: How many rooms does Mercure Charlestown have?

A: Mercure Charlestown has a total of 53 rooms.


Q: When was Mercure Charlestown opened to the public?

A: Mercure Charlestown opened its doors to the public in 1980.


Q: What is the average rating as per reviews for Mercure Charlestown?

A: Mercure Charlestown holds an average rating of 8.1 based on reviews.


Q: Can you provide information about Mercure Charlestown's accommodation types?

A: Mercure Charlestown offers various types of accommodations, including Hotel.


Q: Discover the allure of Mercure Charlestown - What sets its accommodations apart?

A: Mercure Charlestown captivates guests with its unique Hotel accommodations.


Q: Mercure Charlestown Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Mercure Charlestown and the factors contributing to its star rating.


Q: Mercure Charlestown Essence - What makes its presence in Newcastle truly unforgettable?

A: Immerse yourself in the essence of Mercure Charlestown and its impact on the vibrant city of Newcastle.


Q: Mercure Charlestown Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Mercure Charlestown.


Q: Mercure Charlestown Symphony - How has it harmonized with the spirit of Newcastle?

A: Delve into the symphony of Mercure Charlestown as it resonates with the cultural heartbeat of Newcastle.


Q: Mercure Charlestown Oasis - A haven of tranquility in Newcastle. What sets it apart?

A: Discover why Mercure Charlestown is considered an oasis of tranquility amidst the bustling energy of Newcastle.


Q: Mercure Charlestown Renaissance - How has it evolved since its opening in 1980?

A: Take a journey through the renaissance of Mercure Charlestown, exploring its evolution since 1980.


Q: Mercure Charlestown Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Mercure Charlestown, seamlessly blending history with modernity.


Q: Mercure Charlestown Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Mercure Charlestown, offering a glimpse of the enchanting world beyond its walls.


Q: Mercure Charlestown Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Mercure Charlestown unique.


Q: Mercure Charlestown Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Mercure Charlestown.


Q: Mercure Charlestown Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Mercure Charlestown, uncovering the truths that lie beneath the surface.


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