Accor Hotels in the Heart of Queenstown, Otago, New Zealand: Reviews on Mercure Queenstown Resort

Discover Luxury at Accor Hotels in the Heart of Queenstown, New Zealand

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Queenstown, Otago, New Zealand, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Accor Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at Sainsbury Road, Queenstown, Otago, 9197, New Zealand, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 148 meticulously designed rooms spread across 8 floors, Accor Hotels ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1987 and renovation in 2015, showcases a commitment to modernity and timeless elegance.

Accor Hotels Interior 1
Accor Hotels Interior 2

Luxurious Amenities and Unmatched Views

Accor Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Queenstown. With 403 reviews and an average rating of 8.1/10, you can trust in the quality of service provided.

Premium Experience Starting from 108 USD

Accor Hotels Ambiance

Experience unparalleled luxury starting from 108 USD, promising an exclusive and unforgettable stay in Queenstown, Otago, New Zealand.

Hotel Overview

Located in Fernhill, Mercure Queenstown Resort is a perfect starting point from which to explore Queenstown. The hotel offers a wide range of amenities and perks to ensure you have a great time. All the necessary facilities, including 24-hour room service, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas, are at hand. All rooms are designed and decorated to make guests feel right at home, and some rooms come with towels, carpeting, television LCD/plasma screen, linens, internet access – wireless. Entertain the hotel's recreational facilities, including hot tub, fitness center, sauna, outdoor pool. Friendly staff, great facilities and close proximity to all that Queenstown has to offer are three great reasons you should stay at Mercure Queenstown Resort.

Guest Ratings and Reviews

Based on 403 reviews, Accor Hotels has an average rating of 8.1/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Queenstown.

Hotel Summary

Hotel NameMercure Queenstown Resort
ChainAccor Hotels
BrandMercure
Star Rating4 Star
Customer Rating8.1/10
Number of Reviews403
Check-In Time02:00 PM
Check-Out Time11:00 AM
Number of Rooms148
Number of Floors8
Year Opened1987
Year Renovated2015
Rate Starts From108
AddressSainsbury Road
CityQueenstown
StateOtago
Zipcode9197
CountryNew Zealand
ContinentPacific Ocean and Australia
LocationView on Google Maps

Reviews

The spa services at Mercure Queenstown Resort were fantastic. A great way to unwind after a day of sightseeing.

— Adrian Cavegn


The services at Mercure Queenstown Resort truly set it apart. Attention to detail was evident in every aspect of our stay.

— Lev Mochi


Kudos to Mercure Queenstown Resort's staff—friendly, attentive, and always willing to assist.

— Muy Bedsole


Mercure Queenstown Resort truly embodies the Mercure brand—luxury and comfort in every detail.

— Vittoria Ealding


The spa services at Mercure Queenstown Resort were a highlight. Professional and utterly relaxing.

— Kiana Alvarado


Service at Mercure Queenstown Resort was okay. Nothing exceptional, but no major complaints either.

— Deepa Babtista


Public spaces at Mercure Queenstown Resort were average. Nothing special, but clean and functional.

— Todd Terrazas


The Wi-Fi connection at Mercure Queenstown Resort was reliable. No issues with internet connectivity.

— Ellen Popadic


The bedding at Mercure Queenstown Resort was comfortable. Provided a good night's sleep.

— Talbot Mena


The environmental sustainability efforts at Mercure Queenstown Resort were noticeable. Encouraging eco-friendly practices.

— Paton Viseppo


The customer service at Mercure Queenstown Resort was disappointing. Unhelpful staff attitude.

— Deepti Alarcón


The noise levels at Mercure Queenstown Resort were disruptive. Difficult to sleep peacefully.

— Kirk Schlager


The response time for room service at Mercure Queenstown Resort was slow. Impacted convenience.

— Katherine Laxhar


The service quality at Mercure Queenstown Resort was abysmal. Rude and unprofessional staff.

— Gil Pavlin


The room service at Mercure Queenstown Resort was consistently slow. Frustrating delays in responses.

— Kit Schneider


The view from my room at Mercure Queenstown Resort was dreadful. Overlooking a noisy and unpleasant scene.

— Stephany Marotta


Furniture and fixtures at Mercure Queenstown Resort were worn and shabby. Clearly in need of replacement.

— Estefany Bobadilla


Amenities in my room at Mercure Queenstown Resort were far from satisfactory. Cheap and uncomfortable.

— Maha Hedquist


Mercure Queenstown Resort was a complete disaster. From check-in to check-out, nothing went smoothly.

— Kathie Rajan


My room at Mercure Queenstown Resort had a distinct musty smell. Clearly, not properly ventilated.

— Rosanne West


My recent stay at Mercure Queenstown Resort, part of the Accor Hotels, was truly exceptional. From the moment I entered the 4-star establishment, I was greeted with warmth and luxury. The Mercure brand's promise of comfort was evident in every detail, from the super comfy beds to the exquisite decor.

— Osiel Spelman


I recently had the pleasure of staying at Mercure Queenstown Resort, part of the distinguished Accor Hotels. The 4-star luxury and unique features of the Mercure brand made my stay truly exceptional.

— Shipra Mccoy


I had the pleasure of experiencing Mercure Queenstown Resort in Queenstown, and it was truly amazing. The Mercure brand's commitment to quality and the 4-star luxury made my stay exceptional.

— Aleksandra Mccambly


Mercure Queenstown Resort, part of the esteemed Accor Hotels, is a destination worth visiting. The 4-star luxury, along with the distinctive features of the Mercure brand, ensured a remarkable experience.

— Favaloro Ashiko


From the moment I entered Mercure Queenstown Resort, I knew it was going to be a special stay. The Mercure brand's attention to detail and the 4-star luxury were exceptional.

— Colin Carlyon


General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Mercure Queenstown Resort?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Mercure Queenstown Resort is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Mercure Queenstown Resort?

A: Mercure Queenstown Resort offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Mercure Queenstown Resort measure up?

A: The 4 stars indicate the quality and services a hotel provides. Mercure Queenstown Resort meets these standards, ensuring a comfortable stay.


Q: Tell me more about Mercure Queenstown Resort's check-in and check-out process. Is it straightforward?

A: Checking in at Mercure Queenstown Resort is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 11:00 AM.


Q: Can you provide a brief overview of Mercure Queenstown Resort's history, from its opening year to recent renovations?

A: Mercure Queenstown Resort opened its doors to guests in 1987. It has been keeping up with the times through renovations in 2015.


Q: How do guests generally rate their stay at Mercure Queenstown Resort?

A: Guests consistently rate Mercure Queenstown Resort positively, with an average rating of 8.1 based on 403 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Mercure Queenstown Resort online?

A: Booking a room at Mercure Queenstown Resort is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Mercure Queenstown Resort?

A: Yes, booking directly with Mercure Queenstown Resort often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Mercure Queenstown Resort in advance?

A: Booking in advance at Mercure Queenstown Resort ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Mercure Queenstown Resort, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Mercure Queenstown Resort. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Mercure Queenstown Resort?

A: Mercure Queenstown Resort strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Mercure Queenstown Resort ensure a secure and hassle-free booking process for guests?

A: Mercure Queenstown Resort employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Mercure Queenstown Resort?

A: Yes, Mercure Queenstown Resort often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Mercure Queenstown Resort?

A: Yes, Mercure Queenstown Resort may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Mercure Queenstown Resort ensure the privacy and security of guest information during the booking process?

A: Mercure Queenstown Resort prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Mercure Queenstown Resort provide accessible accommodations for guests with special needs?

A: Yes, Mercure Queenstown Resort is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Mercure Queenstown Resort?

A: Mercure Queenstown Resort understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Mercure Queenstown Resort?

A: Yes, Mercure Queenstown Resort is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Mercure Queenstown Resort provide shuttle services to popular attractions or transportation hubs?

A: Mercure Queenstown Resort may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Mercure Queenstown Resort?

A: Guests often praise the service and hospitality at Mercure Queenstown Resort, describing it as 8.1 based on 403 reviews.


Frequently Asked

Q: Which hotel chain does Mercure Queenstown Resort belong to?

A: Mercure Queenstown Resort belongs to the Accor Hotels chain.


Q: What is the star rating of Mercure Queenstown Resort?

A: Mercure Queenstown Resort has a star rating of 4.


Q: In which city is Mercure Queenstown Resort located?

A: Mercure Queenstown Resort is situated in Queenstown, Otago, New Zealand.


Q: Can you provide information about Mercure Queenstown Resort's check-in and check-out times?

A: Mercure Queenstown Resort offers check-in from 02:00 PM and check-out until 11:00 AM.


Q: How many rooms does Mercure Queenstown Resort have?

A: Mercure Queenstown Resort has a total of 148 rooms.


Q: When was Mercure Queenstown Resort opened to the public?

A: Mercure Queenstown Resort opened its doors to the public in 1987.


Q: Has Mercure Queenstown Resort undergone any recent renovations?

A: Yes, Mercure Queenstown Resort underwent renovations in 2015.


Q: What is the average rating as per reviews for Mercure Queenstown Resort?

A: Mercure Queenstown Resort holds an average rating of 8.1 based on reviews.


Q: Can you provide information about Mercure Queenstown Resort's accommodation types?

A: Mercure Queenstown Resort offers various types of accommodations, including Hotel.


Q: Discover the allure of Mercure Queenstown Resort - What sets its accommodations apart?

A: Mercure Queenstown Resort captivates guests with its unique Hotel accommodations.


Q: Mercure Queenstown Resort Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Mercure Queenstown Resort and the factors contributing to its star rating.


Q: Mercure Queenstown Resort Essence - What makes its presence in Queenstown truly unforgettable?

A: Immerse yourself in the essence of Mercure Queenstown Resort and its impact on the vibrant city of Queenstown.


Q: Mercure Queenstown Resort Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Mercure Queenstown Resort.


Q: Mercure Queenstown Resort Symphony - How has it harmonized with the spirit of Queenstown?

A: Delve into the symphony of Mercure Queenstown Resort as it resonates with the cultural heartbeat of Queenstown.


Q: Mercure Queenstown Resort Oasis - A haven of tranquility in Queenstown. What sets it apart?

A: Discover why Mercure Queenstown Resort is considered an oasis of tranquility amidst the bustling energy of Queenstown.


Q: Mercure Queenstown Resort Renaissance - How has it evolved since its opening in 1987?

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Q: Mercure Queenstown Resort Chronicles - An animated tale of its history and modernity.

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Q: Mercure Queenstown Resort Horizon - A panoramic view of its surroundings. What lies beyond?

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