Hotel Casa Maya in the Heart of Cancun, Quintana Roo, Mexico: Reviews on Hotel Casa Maya

Discover Luxury at Hotel Casa Maya in the Heart of Cancun, Mexico

Prepare to immerse yourself in a world of luxury and sophistication at Hotel Casa Maya. Nestled in the heart of Cancun, Quintana Roo, Mexico, this Hotel Casa Maya promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Hotel Casa Maya Exterior

Exquisite Location and Elegant Ambiance

Located at Boulevard Kukulcan KM 5.5. Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico, Hotel Casa Maya provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 323 meticulously designed rooms spread across 7 floors, Hotel Casa Maya ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1979 and renovation in 2018, showcases a commitment to modernity and timeless elegance.

Hotel Casa Maya Interior 1
Hotel Casa Maya Interior 2

Luxurious Amenities and Unmatched Views

Hotel Casa Maya Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Hotel Casa Maya delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Hotel Casa Maya is perfectly situated for exploring Cancun. With 16 reviews and an average rating of 9.0/10, you can trust in the quality of service provided.

Premium Experience Starting from Starting Rates USD

Hotel Casa Maya Ambiance

Experience unparalleled luxury starting from starting rates USD, promising an exclusive and unforgettable stay in Cancun, Quintana Roo, Mexico.

Hotel Overview

Stop at Hotel Casa Maya to discover the wonders of Cancun. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Hotel Casa Maya. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Cancun has to offer are three great reasons you should stay at Hotel Casa Maya.

Guest Ratings and Reviews

Based on 16 reviews, Hotel Casa Maya has an average rating of 9.0/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Hotel Casa Maya. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Cancun.

Hotel Summary

Hotel NameHotel Casa Maya
Star Rating4 Star
Customer Rating9.0/10
Number of Reviews16
Check-In Time02:59 PM
Check-Out Time11:59 AM
Number of Rooms323
Number of Floors7
Year Opened1979
Year Renovated2018
AddressBoulevard Kukulcan KM 5.5. Zona Hotelera
CityCancun
StateQuintana Roo
Zipcode77500
CountryMexico
ContinentNorth America
LocationView on Google Maps

Reviews

Convenient location and super comfy beds made Hotel Casa Maya a great spot for my city break. Would definitely recommend!

— Sanuel Niedfeldt


The pool was a welcome oasis at Hotel Casa Maya after a long day exploring. Just what we needed to relax and unwind.

— Guillem Zacharias


Hotel Casa Maya is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Marielle Christoph


We thoroughly enjoyed the services at Hotel Casa Maya. It added a unique touch that made our stay memorable.

— Vlada Gozla


Hotel Casa Maya exceeded expectations. Every detail, from decor to service, was top-notch.

— Milko Ustaran


Complimentary amenities at Hotel Casa Maya added a special touch. Exceeded expectations.

— Heidy Christoph


At Hotel Casa Maya, the check-in process was swift and seamless. A hassle-free start.

— Schanita Pinedo


Chose Hotel Casa Maya based on reputation and positive reviews. Excellent choice.

— Salome Blount


Kudos to the staff at Hotel Casa Maya. Friendly, helpful, and made us feel at home.

— Tim Yan


Commendable eco-friendly initiatives at Hotel Casa Maya. Proud to support sustainable practices.

— Fidel Wood


In-room amenities at Hotel Casa Maya were thoughtful and convenient. Everything we needed.

— Rania Margot


The facilities at Hotel Casa Maya were standard. Nothing extraordinary, but met our basic needs.

— Sahie You


The location of Hotel Casa Maya was decent, but nothing remarkable. Expected a bit more.

— Sean Niki


The decor at Hotel Casa Maya was a bit outdated. Could benefit from a refresh.

— Liju Maren


The Wi-Fi connection at Hotel Casa Maya was reliable. Met basic connectivity needs.

— Doran Zinat


The conference rooms at Hotel Casa Maya were basic. Adequate for small meetings.

— Javen Wiggins


The air conditioning in my room at Hotel Casa Maya functioned properly. Kept the room cool.

— Nailya Signol


The television in my room at Hotel Casa Maya had a variety of channels. Entertainment options were sufficient.

— Misty Line


The overall cleanliness at Hotel Casa Maya was acceptable. Common areas were well-maintained.

— Stephenson Stock


The guest privacy measures at Hotel Casa Maya were satisfactory. No unwarranted intrusions.

— Even Andemariam


The check-in process at Hotel Casa Maya was smooth. Staff provided clear instructions.

— Loree Morgan


The in-room amenities at Hotel Casa Maya were comprehensive. Everything needed for a comfortable stay.

— Nicolas Layden


The on-site bar at Hotel Casa Maya had a vibrant atmosphere. Ideal for socializing.

— Berry Tschape


The staff professionalism at Hotel Casa Maya was noticeable. Courteous interactions.

— Rubem Herberth


The in-room entertainment options at Hotel Casa Maya were diverse. Catered to various preferences.

— Wall Herrera


The noise levels at Hotel Casa Maya were disruptive. Difficult to sleep peacefully.

— Mariepier Duran


The response time for room service at Hotel Casa Maya was slow. Impacted convenience.

— Ariel Dawso


The state of hygiene at Hotel Casa Maya was horrifying. I wouldn't dare stay there again.

— Gopal Claesson


At Hotel Casa Maya, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Fillipo Cabanas


I couldn't get a good night's sleep at Hotel Casa Maya due to constant noise disruptions.

— Info Tejeda


Hotel Casa Maya in Cancun is a true masterpiece. The 4-star accommodation, coupled with the impeccable service, made my stay unforgettable. The brand has once again proven why it's a leader in the industry.

— Kon Cera


Staying at Hotel Casa Maya was a true pleasure. The 4-star experience, paired with the distinctive features of the brand, made for an indulgent and relaxing getaway.

— Patrizia Peralta


Staying at Hotel Casa Maya was a delightful experience. The brand's attention to detail and the 4-star luxury made my visit truly memorable.

— Blockeado Hotesl


I recently enjoyed a stay at Hotel Casa Maya in Cancun, and it was fantastic. The brand's unique offerings and the 4-star luxury made my visit truly memorable.

— Macarena Chiappone


Hotel Casa Maya, part of the renowned , provides an unmatched experience. The 4-star luxury and unique features of the brand set it apart from the rest.

— Ramraghi Talmadge


Hotel Casa Maya in Cancun is a hidden gem. The brand's dedication to providing exceptional service, coupled with the 4-star accommodations, made my visit extraordinary.

— Aki Gomez


I had the pleasure of staying at Hotel Casa Maya in Cancun, and it was nothing short of amazing. The brand's commitment to quality and the 4-star luxury made my visit truly special.

— Moshe Deoliveira


My visit to Hotel Casa Maya in Cancun was truly memorable. The brand's dedication to excellence, along with the 4-star accommodations, made it an unforgettable retreat.

— Wii Lewiston


From the moment I entered Hotel Casa Maya, I felt the warmth of hospitality. The brand's unique offerings and the 4-star accommodations ensured a truly indulgent experience.

— Lizette Abogada


My recent visit to Hotel Casa Maya was beyond delightful. The brand's attention to detail and the 4-star accommodations made for an unforgettable stay.

— Zsuzsanna Dermer


My stay at Hotel Casa Maya in Cancun was truly memorable. The brand's dedication to excellence, coupled with the 4-star accommodations, made it an unforgettable retreat.

— Gian Paananen


Hotel Casa Maya, part of the renowned , provides an unmatched experience. The 4-star luxury and unique features of the brand set it apart.

— Timothy Pezzotti


General Information

Q: How would you describe the atmosphere and vibe at Hotel Casa Maya?

A: Hotel Casa Maya offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Hotel Casa Maya measure up?

A: The 4 stars indicate the quality and services a hotel provides. Hotel Casa Maya meets these standards, ensuring a comfortable stay.


Q: Tell me more about Hotel Casa Maya's check-in and check-out process. Is it straightforward?

A: Checking in at Hotel Casa Maya is a breeze, starting at 02:59 PM, and checking out is hassle-free, ending by 11:59 AM.


Q: Can you provide a brief overview of Hotel Casa Maya's history, from its opening year to recent renovations?

A: Hotel Casa Maya opened its doors to guests in 1979. It has been keeping up with the times through renovations in 2018.


Q: How do guests generally rate their stay at Hotel Casa Maya?

A: Guests consistently rate Hotel Casa Maya positively, with an average rating of 9.0 based on 16 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Hotel Casa Maya online?

A: Booking a room at Hotel Casa Maya is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Can I modify or cancel my booking at Hotel Casa Maya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Hotel Casa Maya. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Hotel Casa Maya?

A: Hotel Casa Maya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Hotel Casa Maya ensure a secure and hassle-free booking process for guests?

A: Hotel Casa Maya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Hotel Casa Maya?

A: Yes, Hotel Casa Maya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Hotel Casa Maya?

A: Yes, Hotel Casa Maya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Hotel Casa Maya ensure the privacy and security of guest information during the booking process?

A: Hotel Casa Maya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Hotel Casa Maya provide accessible accommodations for guests with special needs?

A: Yes, Hotel Casa Maya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Hotel Casa Maya?

A: Hotel Casa Maya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Hotel Casa Maya?

A: Yes, Hotel Casa Maya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Hotel Casa Maya provide shuttle services to popular attractions or transportation hubs?

A: Hotel Casa Maya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Hotel Casa Maya?

A: Guests often praise the service and hospitality at Hotel Casa Maya, describing it as 9.0 based on 16 reviews.


Frequently Asked

Q: What is the star rating of Hotel Casa Maya?

A: Hotel Casa Maya has a star rating of 4.


Q: In which city is Hotel Casa Maya located?

A: Hotel Casa Maya is situated in Cancun, Quintana Roo, Mexico.


Q: Can you provide information about Hotel Casa Maya's check-in and check-out times?

A: Hotel Casa Maya offers check-in from 02:59 PM and check-out until 11:59 AM.


Q: How many rooms does Hotel Casa Maya have?

A: Hotel Casa Maya has a total of 323 rooms.


Q: When was Hotel Casa Maya opened to the public?

A: Hotel Casa Maya opened its doors to the public in 1979.


Q: Has Hotel Casa Maya undergone any recent renovations?

A: Yes, Hotel Casa Maya underwent renovations in 2018.


Q: What is the average rating as per reviews for Hotel Casa Maya?

A: Hotel Casa Maya holds an average rating of 9.0 based on reviews.


Q: Can you provide information about Hotel Casa Maya's accommodation types?

A: Hotel Casa Maya offers various types of accommodations, including Hotel.


Q: Discover the allure of Hotel Casa Maya - What sets its accommodations apart?

A: Hotel Casa Maya captivates guests with its unique Hotel accommodations.


Q: Hotel Casa Maya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Hotel Casa Maya and the factors contributing to its star rating.


Q: Hotel Casa Maya Essence - What makes its presence in Cancun truly unforgettable?

A: Immerse yourself in the essence of Hotel Casa Maya and its impact on the vibrant city of Cancun.


Q: Hotel Casa Maya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Hotel Casa Maya.


Q: Hotel Casa Maya Symphony - How has it harmonized with the spirit of Cancun?

A: Delve into the symphony of Hotel Casa Maya as it resonates with the cultural heartbeat of Cancun.


Q: Hotel Casa Maya Oasis - A haven of tranquility in Cancun. What sets it apart?

A: Discover why Hotel Casa Maya is considered an oasis of tranquility amidst the bustling energy of Cancun.


Q: Hotel Casa Maya Renaissance - How has it evolved since its opening in 1979?

A: Take a journey through the renaissance of Hotel Casa Maya, exploring its evolution since 1979.


Q: Hotel Casa Maya Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Hotel Casa Maya, seamlessly blending history with modernity.


Q: Hotel Casa Maya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Hotel Casa Maya, offering a glimpse of the enchanting world beyond its walls.


Q: Hotel Casa Maya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Hotel Casa Maya unique.


Q: Hotel Casa Maya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Hotel Casa Maya.


Q: Hotel Casa Maya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Hotel Casa Maya, uncovering the truths that lie beneath the surface.


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