Hotel Casa Maya in the Heart of Cancun, Quintana Roo, Mexico: Reviews on Hotel Casa Maya

Discover Luxury at Hotel Casa Maya in the Heart of Cancun, Mexico

Prepare to immerse yourself in a world of luxury and sophistication at Hotel Casa Maya. Nestled in the heart of Cancun, Quintana Roo, Mexico, this Hotel Casa Maya promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Hotel Casa Maya Exterior

Exquisite Location and Elegant Ambiance

Located at Boulevard Kukulcan KM 5.5. Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico, Hotel Casa Maya provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 323 meticulously designed rooms spread across 7 floors, Hotel Casa Maya ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1979 and renovation in 2018, showcases a commitment to modernity and timeless elegance.

Hotel Casa Maya Interior 1
Hotel Casa Maya Interior 2

Luxurious Amenities and Unmatched Views

Hotel Casa Maya Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Hotel Casa Maya delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Hotel Casa Maya is perfectly situated for exploring Cancun. With 16 reviews and an average rating of 9.0/10, you can trust in the quality of service provided.

Premium Experience Starting from Starting Rates USD

Hotel Casa Maya Ambiance

Experience unparalleled luxury starting from starting rates USD, promising an exclusive and unforgettable stay in Cancun, Quintana Roo, Mexico.

Hotel Overview

Stop at Hotel Casa Maya to discover the wonders of Cancun. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Hotel Casa Maya. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Cancun has to offer are three great reasons you should stay at Hotel Casa Maya.

Guest Ratings and Reviews

Based on 16 reviews, Hotel Casa Maya has an average rating of 9.0/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Hotel Casa Maya. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Cancun.

Hotel Summary

Hotel NameHotel Casa Maya
Star Rating4 Star
Customer Rating9.0/10
Number of Reviews16
Check-In Time02:59 PM
Check-Out Time11:59 AM
Number of Rooms323
Number of Floors7
Year Opened1979
Year Renovated2018
AddressBoulevard Kukulcan KM 5.5. Zona Hotelera
CityCancun
StateQuintana Roo
Zipcode77500
CountryMexico
ContinentNorth America
LocationView on Google Maps

Reviews

Convenient location and super comfy beds made Hotel Casa Maya a great spot for my city break. Would definitely recommend!

— Thierry Lobello


The breakfast buffet was incredible at Hotel Casa Maya! So much variety and everything was fresh and delicious. A real highlight of our stay.

— Mona Westveer


Hotel Casa Maya is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Giselle Koc


The in-house restaurant at Hotel Casa Maya exceeded our expectations. The food was delicious, and the ambiance was lovely.

— Thalia Kopf


Loved our stay at Hotel Casa Maya. Great location, comfy beds—will return for sure!

— Candiano Juge


Chose Hotel Casa Maya for its central location and it didn't disappoint. Easy access to attractions.

— Emet Mangalji


The location of Hotel Casa Maya was decent, but nothing remarkable. Expected a bit more.

— Christy Diplas


Room service at Hotel Casa Maya was average. Standard options, but timely delivery.

— Chaaban Farler


The exterior of Hotel Casa Maya was average. Didn't leave a lasting impression.

— Zoe Ciobarnu


The soundproofing at Hotel Casa Maya was moderate. Some noise could be heard from adjacent rooms.

— Lays Stark


The soundproofing in my room at Hotel Casa Maya was moderate. Could hear occasional noise from nearby rooms.

— Marion Butzer


The provided toiletries at Hotel Casa Maya were standard. Basic hygiene products were available.

— Enfermera Halford


The in-room safe at Hotel Casa Maya was functional. Provided secure storage for valuables.

— Shashi Odwyer


The guest information materials at Hotel Casa Maya were informative. Useful for first-time visitors.

— Koblinger Campbell


The business center facilities at Hotel Casa Maya were functional. Suitable for work-related tasks.

— Ale Edmondson


The bathroom amenities at Hotel Casa Maya were of good quality. Well-stocked supplies.

— Model Stuart


The in-room entertainment options at Hotel Casa Maya were diverse. Catered to various preferences.

— Aubree Domingue


The elevator at Hotel Casa Maya was unreliable. Often experienced delays.

— Muy Arianna


The bed comfort at Hotel Casa Maya was unsatisfactory. Hard mattress and flat pillows.

— Amansala Shahinfar


The elevators at Hotel Casa Maya were constantly out of order. Inconvenient for guests.

— Jeff Hermogeno


The parking situation at Hotel Casa Maya was a nightmare. Limited spaces and high fees.

— Stacey Drower


Hotel Casa Maya in Cancun is a testament to the 4-star experience that the brand consistently delivers. The stunning views from the rooftop bar added an extra layer of charm to an already fantastic stay.

— Viridiana Domingue


I recently had the pleasure of staying at Hotel Casa Maya, and it truly felt like a home away from home. The brand's dedication to providing a warm and welcoming atmosphere made my stay memorable.

— Bessette Andsaldi


Hotel Casa Maya in Cancun is a true masterpiece. The 4-star accommodation, coupled with the impeccable service, made my stay unforgettable. The brand has once again proven why it's a leader in the industry.

— M'lissa Levin


Staying at Hotel Casa Maya was a pleasure. The brand's attention to detail and the 4-star luxury created the perfect setting for a memorable getaway.

— Britney Goergen


I recently stayed at Hotel Casa Maya in Cancun and was thoroughly impressed. The brand's commitment to excellence, along with the 4-star accommodations, made my visit exceptional.

— Claude Meyers


General Information

Q: How would you describe the atmosphere and vibe at Hotel Casa Maya?

A: Hotel Casa Maya offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Hotel Casa Maya measure up?

A: The 4 stars indicate the quality and services a hotel provides. Hotel Casa Maya meets these standards, ensuring a comfortable stay.


Q: Tell me more about Hotel Casa Maya's check-in and check-out process. Is it straightforward?

A: Checking in at Hotel Casa Maya is a breeze, starting at 02:59 PM, and checking out is hassle-free, ending by 11:59 AM.


Q: Can you provide a brief overview of Hotel Casa Maya's history, from its opening year to recent renovations?

A: Hotel Casa Maya opened its doors to guests in 1979. It has been keeping up with the times through renovations in 2018.


Q: How do guests generally rate their stay at Hotel Casa Maya?

A: Guests consistently rate Hotel Casa Maya positively, with an average rating of 9.0 based on 16 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Hotel Casa Maya online?

A: Booking a room at Hotel Casa Maya is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Can I modify or cancel my booking at Hotel Casa Maya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Hotel Casa Maya. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Hotel Casa Maya?

A: Hotel Casa Maya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Hotel Casa Maya ensure a secure and hassle-free booking process for guests?

A: Hotel Casa Maya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Hotel Casa Maya?

A: Yes, Hotel Casa Maya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Hotel Casa Maya?

A: Yes, Hotel Casa Maya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Hotel Casa Maya ensure the privacy and security of guest information during the booking process?

A: Hotel Casa Maya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Hotel Casa Maya provide accessible accommodations for guests with special needs?

A: Yes, Hotel Casa Maya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Hotel Casa Maya?

A: Hotel Casa Maya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Hotel Casa Maya?

A: Yes, Hotel Casa Maya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Hotel Casa Maya provide shuttle services to popular attractions or transportation hubs?

A: Hotel Casa Maya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Hotel Casa Maya?

A: Guests often praise the service and hospitality at Hotel Casa Maya, describing it as 9.0 based on 16 reviews.


Frequently Asked

Q: What is the star rating of Hotel Casa Maya?

A: Hotel Casa Maya has a star rating of 4.


Q: In which city is Hotel Casa Maya located?

A: Hotel Casa Maya is situated in Cancun, Quintana Roo, Mexico.


Q: Can you provide information about Hotel Casa Maya's check-in and check-out times?

A: Hotel Casa Maya offers check-in from 02:59 PM and check-out until 11:59 AM.


Q: How many rooms does Hotel Casa Maya have?

A: Hotel Casa Maya has a total of 323 rooms.


Q: When was Hotel Casa Maya opened to the public?

A: Hotel Casa Maya opened its doors to the public in 1979.


Q: Has Hotel Casa Maya undergone any recent renovations?

A: Yes, Hotel Casa Maya underwent renovations in 2018.


Q: What is the average rating as per reviews for Hotel Casa Maya?

A: Hotel Casa Maya holds an average rating of 9.0 based on reviews.


Q: Can you provide information about Hotel Casa Maya's accommodation types?

A: Hotel Casa Maya offers various types of accommodations, including Hotel.


Q: Discover the allure of Hotel Casa Maya - What sets its accommodations apart?

A: Hotel Casa Maya captivates guests with its unique Hotel accommodations.


Q: Hotel Casa Maya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Hotel Casa Maya and the factors contributing to its star rating.


Q: Hotel Casa Maya Essence - What makes its presence in Cancun truly unforgettable?

A: Immerse yourself in the essence of Hotel Casa Maya and its impact on the vibrant city of Cancun.


Q: Hotel Casa Maya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Hotel Casa Maya.


Q: Hotel Casa Maya Symphony - How has it harmonized with the spirit of Cancun?

A: Delve into the symphony of Hotel Casa Maya as it resonates with the cultural heartbeat of Cancun.


Q: Hotel Casa Maya Oasis - A haven of tranquility in Cancun. What sets it apart?

A: Discover why Hotel Casa Maya is considered an oasis of tranquility amidst the bustling energy of Cancun.


Q: Hotel Casa Maya Renaissance - How has it evolved since its opening in 1979?

A: Take a journey through the renaissance of Hotel Casa Maya, exploring its evolution since 1979.


Q: Hotel Casa Maya Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Hotel Casa Maya, seamlessly blending history with modernity.


Q: Hotel Casa Maya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Hotel Casa Maya, offering a glimpse of the enchanting world beyond its walls.


Q: Hotel Casa Maya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Hotel Casa Maya unique.


Q: Hotel Casa Maya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Hotel Casa Maya.


Q: Hotel Casa Maya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Hotel Casa Maya, uncovering the truths that lie beneath the surface.