Lake Kivu Serena Hotel in the Heart of Gisenyi, Rwanda: Reviews on Lake Kivu Serena Hotel

Discover Luxury at Lake Kivu Serena Hotel in the Heart of Gisenyi, Rwanda

Prepare to immerse yourself in a world of luxury and sophistication at Lake Kivu Serena Hotel. Nestled in the heart of Gisenyi, , Rwanda, this Lake Kivu Serena Hotel promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Lake Kivu Serena Hotel Exterior

Exquisite Location and Elegant Ambiance

Located at Gisenyi Town, Gisenyi, , , Rwanda, Lake Kivu Serena Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With meticulously designed rooms spread across floors, Lake Kivu Serena Hotel ensures a personalized experience for every guest.

Lake Kivu Serena Hotel Interior 1
Lake Kivu Serena Hotel Interior 2

Luxurious Amenities and Unmatched Views

Lake Kivu Serena Hotel Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Lake Kivu Serena Hotel delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Lake Kivu Serena Hotel is perfectly situated for exploring Gisenyi. With 4 reviews and an average rating of 7.0/10, you can trust in the quality of service provided.

Premium Experience Starting from 185 USD

Lake Kivu Serena Hotel Ambiance

Experience unparalleled luxury starting from 185 USD, promising an exclusive and unforgettable stay in Gisenyi, , Rwanda.

Hotel Overview

Lake Kivu Serena Hotel is conveniently located in the popular Gisenyi area. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Lake Kivu Serena Hotel. Some of the well-appointed guestrooms feature sofa, towels, closet, wake-up service, desk. The property offers various recreational opportunities. No matter what your reasons are for visiting Gisenyi, Lake Kivu Serena Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 4 reviews, Lake Kivu Serena Hotel has an average rating of 7.0/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Lake Kivu Serena Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Gisenyi.

Hotel Summary

Hotel NameLake Kivu Serena Hotel
Star Rating4 Star
Customer Rating7.0/10
Number of Reviews4
Check-In Time12:00 PM
Check-Out Time11:00 AM
Rate Starts From185
AddressGisenyi Town
CityGisenyi
CountryRwanda
ContinentAfrica
LocationView on Google Maps

Reviews

We loved our stay at Lake Kivu Serena Hotel. The rooms were spacious, and the decor was modern and stylish.

— Joshep Exline


The customer service at Lake Kivu Serena Hotel was exceptional. Every staff member we encountered was friendly and helpful.

— Ninsun Streif


We enjoyed the nightly turndown service at Lake Kivu Serena Hotel. It added a touch of luxury to our stay.

— Regan Decamp


The attention to cleanliness at Lake Kivu Serena Hotel was commendable. We felt safe and comfortable throughout our stay.

— Paz Spadaro


Appreciated Lake Kivu Serena Hotel's eco-friendly initiatives. Reassuring to stay at a sustainable hotel.

— Santiago Lazaros


In-room amenities at Lake Kivu Serena Hotel were thoughtful and convenient. Everything we needed.

— Katrina Yan


Loved our stay at Lake Kivu Serena Hotel. Great location, comfy beds—will return for sure!

— Clases Amiralai


Lake Kivu Serena Hotel truly embodies the brand—luxury and comfort in every detail.

— Hotel Title


Check-in at Lake Kivu Serena Hotel was swift and seamless. A smooth start to our wonderful stay.

— Meyer Mongis


Service at Lake Kivu Serena Hotel was okay. Nothing exceptional, but no major complaints either.

— Pietrocapitaneo Rimer


The exterior of Lake Kivu Serena Hotel was average. Didn't leave a lasting impression.

— Richika Donne


The bathroom facilities at Lake Kivu Serena Hotel were standard. Shower and toilet were in working order.

— Tal Lyndsay


The in-room coffee facilities at Lake Kivu Serena Hotel were standard. Provided the expected amenities.

— Morten Barrons


The room service at Lake Kivu Serena Hotel was prompt. Meals were delivered within the estimated time.

— Vincent Jane


The on-site gym at Lake Kivu Serena Hotel had a variety of equipment. Suitable for a quick workout.

— Florian Chin


The complimentary breakfast at Lake Kivu Serena Hotel had a decent selection. Catered to various preferences.

— Soraya Steve


The bed linens at Lake Kivu Serena Hotel were clean and comfortable. Provided a good night's sleep.

— Kimberlee Sawaya


The staff professionalism at Lake Kivu Serena Hotel was noticeable. Courteous interactions.

— Levi Crosby


The breakfast service at Lake Kivu Serena Hotel was organized. Efficient handling of guests.

— Deepti Smolej


The on-site dining options at Lake Kivu Serena Hotel were limited. Not suitable for varied preferences.

— Giselle Igartua


The elevators at Lake Kivu Serena Hotel were constantly out of order. Inconvenient for guests.

— Boutique Nando


The bathroom facilities at Lake Kivu Serena Hotel were in dire need of repairs. Leaks and malfunctions.

— Newguest Greenberger


The dining options at Lake Kivu Serena Hotel were extremely limited. Little variety and poor quality.

— Miryam Omalley


The overall atmosphere at Lake Kivu Serena Hotel was dismal. A complete lack of positive energy.

— Heberto Astron


Facilities for business travelers at Lake Kivu Serena Hotel were severely lacking. Unusable amenities.

— Gimena Cobian


Lake Kivu Serena Hotel was a complete disaster. From check-in to check-out, nothing went smoothly.

— Aurelie Jeffs


At Lake Kivu Serena Hotel, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Taylor Tres


My recent stay at Lake Kivu Serena Hotel, part of the , was truly exceptional. From the moment I entered the 4-star establishment, I was greeted with warmth and luxury. The brand's promise of comfort was evident in every detail, from the super comfy beds to the exquisite decor.

— Ursula Ranegie


I recently had the pleasure of staying at Lake Kivu Serena Hotel, and it truly felt like a home away from home. The brand's dedication to providing a warm and welcoming atmosphere made my stay memorable.

— Emmanuellovesme Eisenberg


I recently stayed at Lake Kivu Serena Hotel in Gisenyi, and it was a delight from start to finish. The 4-star luxury, the welcoming staff, and the exquisite decor showcased the excellence of the brand.

— Analida Kebede


Lake Kivu Serena Hotel exceeded all expectations. The brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Bracelet Nunn


Lake Kivu Serena Hotel, part of the prestigious , provided an experience like no other. The 4-star luxury and the unique offerings of the brand made my stay truly extraordinary.

— Munro Nidorf


I recently stayed at Lake Kivu Serena Hotel in Gisenyi and was thoroughly impressed. The brand's commitment to excellence, along with the 4-star accommodations, made my visit exceptional.

— Alison Alain


I recently had an incredible stay at Lake Kivu Serena Hotel. The brand's commitment to excellence truly shines through in every aspect of the 4-star experience.

— Faviola Cate


Staying at Lake Kivu Serena Hotel was an absolute pleasure. The brand's commitment to providing an extraordinary experience, coupled with the 4-star accommodations, exceeded my expectations.

— Emanuel Gaind


General Information

Q: How would you describe the atmosphere and vibe at Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Lake Kivu Serena Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Lake Kivu Serena Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Lake Kivu Serena Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Lake Kivu Serena Hotel is a breeze, starting at 12:00 PM, and checking out is hassle-free, ending by 11:00 AM.


Q: How do guests generally rate their stay at Lake Kivu Serena Hotel?

A: Guests consistently rate Lake Kivu Serena Hotel positively, with an average rating of 7.0 based on 4 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Lake Kivu Serena Hotel online?

A: Booking a room at Lake Kivu Serena Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Lake Kivu Serena Hotel?

A: Yes, booking directly with Lake Kivu Serena Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Lake Kivu Serena Hotel in advance?

A: Booking in advance at Lake Kivu Serena Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Lake Kivu Serena Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Lake Kivu Serena Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Lake Kivu Serena Hotel ensure a secure and hassle-free booking process for guests?

A: Lake Kivu Serena Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Lake Kivu Serena Hotel?

A: Yes, Lake Kivu Serena Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Lake Kivu Serena Hotel?

A: Yes, Lake Kivu Serena Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Lake Kivu Serena Hotel ensure the privacy and security of guest information during the booking process?

A: Lake Kivu Serena Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Lake Kivu Serena Hotel provide accessible accommodations for guests with special needs?

A: Yes, Lake Kivu Serena Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Lake Kivu Serena Hotel?

A: Yes, Lake Kivu Serena Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Lake Kivu Serena Hotel provide shuttle services to popular attractions or transportation hubs?

A: Lake Kivu Serena Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Lake Kivu Serena Hotel?

A: Guests often praise the service and hospitality at Lake Kivu Serena Hotel, describing it as 7.0 based on 4 reviews.


Frequently Asked

Q: What is the star rating of Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel has a star rating of 4.


Q: Can you provide information about Lake Kivu Serena Hotel's check-in and check-out times?

A: Lake Kivu Serena Hotel offers check-in from 12:00 PM and check-out until 11:00 AM.


Q: What is the average rating as per reviews for Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel holds an average rating of 7.0 based on reviews.


Q: Can you provide information about Lake Kivu Serena Hotel's accommodation types?

A: Lake Kivu Serena Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Lake Kivu Serena Hotel - What sets its accommodations apart?

A: Lake Kivu Serena Hotel captivates guests with its unique Hotel accommodations.


Q: Lake Kivu Serena Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Lake Kivu Serena Hotel and the factors contributing to its star rating.


Q: Lake Kivu Serena Hotel Essence - What makes its presence in Gisenyi truly unforgettable?

A: Immerse yourself in the essence of Lake Kivu Serena Hotel and its impact on the vibrant city of Gisenyi.


Q: Lake Kivu Serena Hotel Unveiled - A visual journey through its distinctive features.

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Q: Lake Kivu Serena Hotel Symphony - How has it harmonized with the spirit of Gisenyi?

A: Delve into the symphony of Lake Kivu Serena Hotel as it resonates with the cultural heartbeat of Gisenyi.


Q: Lake Kivu Serena Hotel Oasis - A haven of tranquility in Gisenyi. What sets it apart?

A: Discover why Lake Kivu Serena Hotel is considered an oasis of tranquility amidst the bustling energy of Gisenyi.


Q: Lake Kivu Serena Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Lake Kivu Serena Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Lake Kivu Serena Hotel Canvas - An artistic portrayal of its facilities and amenities.

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Q: Lake Kivu Serena Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: Lake Kivu Serena Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

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