Lake Kivu Serena Hotel in the Heart of Gisenyi, Rwanda: Reviews on Lake Kivu Serena Hotel

Discover Luxury at Lake Kivu Serena Hotel in the Heart of Gisenyi, Rwanda

Prepare to immerse yourself in a world of luxury and sophistication at Lake Kivu Serena Hotel. Nestled in the heart of Gisenyi, , Rwanda, this Lake Kivu Serena Hotel promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Gisenyi Town, Gisenyi, , , Rwanda, Lake Kivu Serena Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With meticulously designed rooms spread across floors, Lake Kivu Serena Hotel ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Lake Kivu Serena Hotel delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Lake Kivu Serena Hotel is perfectly situated for exploring Gisenyi. With 4 reviews and an average rating of 7.0/10, you can trust in the quality of service provided.

Premium Experience Starting from 185 USD

Experience unparalleled luxury starting from 185 USD, promising an exclusive and unforgettable stay in Gisenyi, , Rwanda.

Hotel Overview

Lake Kivu Serena Hotel is conveniently located in the popular Gisenyi area. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Lake Kivu Serena Hotel. Some of the well-appointed guestrooms feature sofa, towels, closet, wake-up service, desk. The property offers various recreational opportunities. No matter what your reasons are for visiting Gisenyi, Lake Kivu Serena Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 4 reviews, Lake Kivu Serena Hotel has an average rating of 7.0/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Lake Kivu Serena Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Gisenyi.

Hotel Summary

Hotel Name	Lake Kivu Serena Hotel
Star Rating	4 Star
Customer Rating	7.0/10
Number of Reviews	4
Check-In Time	12:00 PM
Check-Out Time	11:00 AM
Rate Starts From	185
Address	Gisenyi Town
City	Gisenyi
Country	Rwanda
Continent	Africa
Location	View on Google Maps

Reviews

The breakfast buffet was incredible at Lake Kivu Serena Hotel! So much variety and everything was fresh and delicious. A real highlight of our stay.

— Karla Geller

The in-house restaurant at Lake Kivu Serena Hotel exceeded our expectations. The food was delicious, and the ambiance was lovely.

— Courtney Merlot

The panoramic views from Lake Kivu Serena Hotel were breathtaking. A picturesque backdrop for our vacation.

— Mendez Elaco

The attention to cleanliness at Lake Kivu Serena Hotel was commendable. We felt safe and comfortable throughout our stay.

— Caleb Girffiths

Lake Kivu Serena Hotel lived up to the brand promise. A perfect blend of luxury and comfort.

— Ted Brinkley

Breathtaking views from Lake Kivu Serena Hotel. The perfect backdrop for a memorable vacation.

— John Sebastian

Public spaces at Lake Kivu Serena Hotel were average. Nothing special, but clean and functional.

— Harshit Quesada

The elevator at Lake Kivu Serena Hotel was functional. No issues encountered during my stay.

— Tatiana Kelsey

The soundproofing at Lake Kivu Serena Hotel was moderate. Some noise could be heard from adjacent rooms.

— Helmut Corolla

The lighting in guest rooms at Lake Kivu Serena Hotel was sufficient. Not too bright or too dim.

— Leobardo Callum

The Wi-Fi connection at Lake Kivu Serena Hotel was reliable. No issues with internet connectivity.

— Isolda Mettner

The complimentary breakfast at Lake Kivu Serena Hotel had a decent selection. Catered to various preferences.

— Valerie Hollman

The toiletry brands provided at Lake Kivu Serena Hotel were recognizable. Quality hygiene products.

— Muller Book

The concierge service at Lake Kivu Serena Hotel was helpful. Provided useful local recommendations.

— Sylvia Russell

The staff responsiveness at Lake Kivu Serena Hotel was commendable. Quick assistance when needed.

— Nicolle Oswald

The accessibility features at Lake Kivu Serena Hotel were thoughtful. Considerate design for all guests.

— Morad Ledesma

The cleanliness standards at Lake Kivu Serena Hotel were upheld. Well-maintained throughout.

— Jaynee Labier

The cleanliness of my room at Lake Kivu Serena Hotel left much to be desired. Not up to standard.

— Katya Ferragni

The check-in process at Lake Kivu Serena Hotel was chaotic. Long wait times.

— Class Imwalle

The view from my room at Lake Kivu Serena Hotel was disappointing. Lacked scenic appeal.

— Fatima Kipling

The on-site dining options at Lake Kivu Serena Hotel were limited. Not suitable for varied preferences.

— Benedicte Raible

The overall ambiance at Lake Kivu Serena Hotel was depressing. Lack of positive energy.

— Danni Chevalier

The dining options at Lake Kivu Serena Hotel were extremely limited. Little variety and poor quality.

— Kerry/christina/gina Wait

The facilities for business travelers at Lake Kivu Serena Hotel were severely lacking. Unusable amenities.

— Thomas Staying

The state of cleanliness at Lake Kivu Serena Hotel was appalling. Found dirt and stains in every corner.

— Cornell Pirry

Bed comfort at Lake Kivu Serena Hotel was a nightmare. Uncomfortably hard mattress and lumpy pillows.

— Dominic Brendling

Cleanliness at Lake Kivu Serena Hotel was a major concern. Filthy common areas and neglected spaces.

— Dianna Schwegel

The air conditioning system at Lake Kivu Serena Hotel was a joke. More like a heater than a cooler.

— Servaes Maloof

Cleanliness was non-existent at Lake Kivu Serena Hotel. The state of the bathrooms was revolting.

— Urlich Albano

I couldn't get a good night's sleep at Lake Kivu Serena Hotel due to constant noise disruptions.

— Jacque Vecerril

The unprofessionalism of the staff at Lake Kivu Serena Hotel was shocking. A total lack of courtesy.

— Todd Leatham

Lake Kivu Serena Hotel exceeded all expectations. The brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Sokphea Hoole

Lake Kivu Serena Hotel in Gisenyi is a hidden gem. The brand's dedication to providing top-notch service, combined with the 4-star luxury, made my visit a memorable one.

— Ibrahim Wexler

My recent stay at Lake Kivu Serena Hotel was exceptional. The brand's commitment to excellence, paired with the 4-star accommodations, created the perfect setting for a relaxing getaway.

— Els Aboud

Staying at Lake Kivu Serena Hotel was a delightful experience. The brand's commitment to excellence and the 4-star luxury created the perfect atmosphere for a memorable getaway.

— Isidoro Phillips

My stay at Lake Kivu Serena Hotel in Gisenyi was truly memorable. The brand's dedication to excellence, coupled with the 4-star accommodations, made it an unforgettable retreat.

— Warn Joseph

From the moment I entered Lake Kivu Serena Hotel, I knew it was going to be a special stay. The brand's attention to detail and the 4-star luxury were exceptional.

— Hector Kassamani

General Information

Q: How would you describe the atmosphere and vibe at Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does Lake Kivu Serena Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Lake Kivu Serena Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Lake Kivu Serena Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Lake Kivu Serena Hotel is a breeze, starting at 12:00 PM, and checking out is hassle-free, ending by 11:00 AM.

Q: How do guests generally rate their stay at Lake Kivu Serena Hotel?

A: Guests consistently rate Lake Kivu Serena Hotel positively, with an average rating of 7.0 based on 4 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Lake Kivu Serena Hotel online?

A: Booking a room at Lake Kivu Serena Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Lake Kivu Serena Hotel?

A: Yes, booking directly with Lake Kivu Serena Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Lake Kivu Serena Hotel in advance?

A: Booking in advance at Lake Kivu Serena Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Lake Kivu Serena Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Lake Kivu Serena Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Lake Kivu Serena Hotel ensure a secure and hassle-free booking process for guests?

A: Lake Kivu Serena Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Lake Kivu Serena Hotel?

A: Yes, Lake Kivu Serena Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Lake Kivu Serena Hotel?

A: Yes, Lake Kivu Serena Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Lake Kivu Serena Hotel ensure the privacy and security of guest information during the booking process?

A: Lake Kivu Serena Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Lake Kivu Serena Hotel provide accessible accommodations for guests with special needs?

A: Yes, Lake Kivu Serena Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Lake Kivu Serena Hotel?

A: Yes, Lake Kivu Serena Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Lake Kivu Serena Hotel provide shuttle services to popular attractions or transportation hubs?

A: Lake Kivu Serena Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Lake Kivu Serena Hotel?

A: Guests often praise the service and hospitality at Lake Kivu Serena Hotel, describing it as 7.0 based on 4 reviews.

Frequently Asked

Q: What is the star rating of Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel has a star rating of 4.

Q: Can you provide information about Lake Kivu Serena Hotel's check-in and check-out times?

A: Lake Kivu Serena Hotel offers check-in from 12:00 PM and check-out until 11:00 AM.

Q: What is the average rating as per reviews for Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel holds an average rating of 7.0 based on reviews.

Q: Can you provide information about Lake Kivu Serena Hotel's accommodation types?

A: Lake Kivu Serena Hotel offers various types of accommodations, including Hotel.

Q: Discover the allure of Lake Kivu Serena Hotel - What sets its accommodations apart?

A: Lake Kivu Serena Hotel captivates guests with its unique Hotel accommodations.

Q: Lake Kivu Serena Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Lake Kivu Serena Hotel and the factors contributing to its star rating.

Q: Lake Kivu Serena Hotel Essence - What makes its presence in Gisenyi truly unforgettable?

A: Immerse yourself in the essence of Lake Kivu Serena Hotel and its impact on the vibrant city of Gisenyi.

Q: Lake Kivu Serena Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Lake Kivu Serena Hotel.

Q: Lake Kivu Serena Hotel Symphony - How has it harmonized with the spirit of Gisenyi?

A: Delve into the symphony of Lake Kivu Serena Hotel as it resonates with the cultural heartbeat of Gisenyi.

Q: Lake Kivu Serena Hotel Oasis - A haven of tranquility in Gisenyi. What sets it apart?

A: Discover why Lake Kivu Serena Hotel is considered an oasis of tranquility amidst the bustling energy of Gisenyi.

Q: Lake Kivu Serena Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Lake Kivu Serena Hotel, offering a glimpse of the enchanting world beyond its walls.

Q: Lake Kivu Serena Hotel Canvas - An artistic portrayal of its facilities and amenities.

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Q: Lake Kivu Serena Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: Lake Kivu Serena Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

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