Lake Kivu Serena Hotel in the Heart of Gisenyi, Rwanda: Reviews on Lake Kivu Serena Hotel

Discover Luxury at Lake Kivu Serena Hotel in the Heart of Gisenyi, Rwanda

Prepare to immerse yourself in a world of luxury and sophistication at Lake Kivu Serena Hotel. Nestled in the heart of Gisenyi, , Rwanda, this Lake Kivu Serena Hotel promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Lake Kivu Serena Hotel Exterior

Exquisite Location and Elegant Ambiance

Located at Gisenyi Town, Gisenyi, , , Rwanda, Lake Kivu Serena Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With meticulously designed rooms spread across floors, Lake Kivu Serena Hotel ensures a personalized experience for every guest.

Lake Kivu Serena Hotel Interior 1
Lake Kivu Serena Hotel Interior 2

Luxurious Amenities and Unmatched Views

Lake Kivu Serena Hotel Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Lake Kivu Serena Hotel delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Lake Kivu Serena Hotel is perfectly situated for exploring Gisenyi. With 4 reviews and an average rating of 7.0/10, you can trust in the quality of service provided.

Premium Experience Starting from 185 USD

Lake Kivu Serena Hotel Ambiance

Experience unparalleled luxury starting from 185 USD, promising an exclusive and unforgettable stay in Gisenyi, , Rwanda.

Hotel Overview

Lake Kivu Serena Hotel is conveniently located in the popular Gisenyi area. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Lake Kivu Serena Hotel. Some of the well-appointed guestrooms feature sofa, towels, closet, wake-up service, desk. The property offers various recreational opportunities. No matter what your reasons are for visiting Gisenyi, Lake Kivu Serena Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 4 reviews, Lake Kivu Serena Hotel has an average rating of 7.0/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Lake Kivu Serena Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Gisenyi.

Hotel Summary

Hotel NameLake Kivu Serena Hotel
Star Rating4 Star
Customer Rating7.0/10
Number of Reviews4
Check-In Time12:00 PM
Check-Out Time11:00 AM
Rate Starts From185
AddressGisenyi Town
CityGisenyi
CountryRwanda
ContinentAfrica
LocationView on Google Maps

Reviews

Surprisingly quiet for a hotel in the city center. We slept like babies at Lake Kivu Serena Hotel!

— Laura Martinkevich


A little gem just off the main tourist trail. Quiet, charming, and with a real local feel at Lake Kivu Serena Hotel.

— Sherrie Saunders


The room decor at Lake Kivu Serena Hotel was tastefully done, creating a cozy and inviting atmosphere.

— Loretta Best


We chose Lake Kivu Serena Hotel for its reputation, and it lived up to every positive review. An excellent choice for discerning travelers.

— Mareen Laufer


Lake Kivu Serena Hotel exceeded expectations. Every detail, from decor to service, was top-notch.

— Irma Mitrani


During our stay at Lake Kivu Serena Hotel, the concierge provided fantastic local recommendations.

— Bevan Dearen


Staff at Lake Kivu Serena Hotel went above and beyond. Local recommendations led us to hidden gems.

— Alejandro Begneaud


Thoroughly enjoyed the distinctive services at Lake Kivu Serena Hotel. Made our stay unique.

— Leonor Arnold


The lobby at Lake Kivu Serena Hotel struck the perfect balance—sophisticated yet welcoming.

— Ester Preciado


The spa services at Lake Kivu Serena Hotel were a highlight. Professional and utterly relaxing.

— Demet Nunn


Modern design and local charm at Lake Kivu Serena Hotel. A perfect blend that made our stay enjoyable.

— Hans Sherman


Chose Lake Kivu Serena Hotel based on reputation and positive reviews. Made the right choice.

— Thue Combs


Service at Lake Kivu Serena Hotel was okay. Nothing exceptional, but no major complaints either.

— Baruch Ranegie


The decor at Lake Kivu Serena Hotel was a bit outdated. Could benefit from a refresh.

— Rylan Belk


Check-in and check-out at Lake Kivu Serena Hotel were straightforward. No major hassles.

— Emanuel Barnard


Room service at Lake Kivu Serena Hotel was average. Standard options, but timely delivery.

— Ersoy Retreat


The exterior of Lake Kivu Serena Hotel was average. Didn't leave a lasting impression.

— Bridget Herrerra


The room decor at Lake Kivu Serena Hotel was modest. Could use a more modern touch.

— Stephea Bennett


The overall maintenance at Lake Kivu Serena Hotel was fine. No major issues encountered.

— Edwards Gerassimo


The lobby area at Lake Kivu Serena Hotel was spacious and well-lit. Pleasant ambiance.

— Franklin Kundler


The bed size at Lake Kivu Serena Hotel was appropriate. Comfortable for a single traveler.

— Costa Friends


The bed linens at Lake Kivu Serena Hotel were clean and comfortable. Provided a good night's sleep.

— Luciano Ingram


The soundproofing in my room at Lake Kivu Serena Hotel was effective. Minimal outside noise.

— Grace Louis


The accessibility features at Lake Kivu Serena Hotel were thoughtful. Considerate design for all guests.

— Ralf Pastor


The room furnishings at Lake Kivu Serena Hotel were outdated. Needs modernization.

— Bowen Falcone


The bathroom facilities at Lake Kivu Serena Hotel were poorly maintained. Plumbing issues.

— Jared Nourai


The cleanliness of common areas at Lake Kivu Serena Hotel was neglected. Untidy surroundings.

— Rachel Amansala


The elevators at Lake Kivu Serena Hotel were constantly out of order. Inconvenient for guests.

— Daphna Coronado


The noise levels at Lake Kivu Serena Hotel were intolerable. Sleep quality was severely impacted.

— Aleena Ezratty


Dining at Lake Kivu Serena Hotel was a culinary disaster. Tasteless and poorly presented meals.

— Belen Romo


Bathroom facilities at Lake Kivu Serena Hotel were in desperate need of repairs. Frequent leaks and malfunctions.

— Camille Igartua


The bed bugs at Lake Kivu Serena Hotel ruined my stay. Unacceptable conditions and poor management.

— Wife Gitterman


Lake Kivu Serena Hotel in Gisenyi is a true gem. The brand's commitment to excellence, coupled with the 4-star accommodations, provided an unforgettable experience.

— Cecilia Gentile


My recent visit to Lake Kivu Serena Hotel was beyond delightful. The brand's attention to detail and the 4-star accommodations made for an unforgettable stay.

— Suzy Banin


Staying at Lake Kivu Serena Hotel was an absolute joy. The brand's commitment to excellence and the 4-star accommodations created the perfect setting for a memorable getaway.

— Ezra Darcas


General Information

Q: How would you describe the atmosphere and vibe at Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Lake Kivu Serena Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Lake Kivu Serena Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Lake Kivu Serena Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Lake Kivu Serena Hotel is a breeze, starting at 12:00 PM, and checking out is hassle-free, ending by 11:00 AM.


Q: How do guests generally rate their stay at Lake Kivu Serena Hotel?

A: Guests consistently rate Lake Kivu Serena Hotel positively, with an average rating of 7.0 based on 4 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Lake Kivu Serena Hotel online?

A: Booking a room at Lake Kivu Serena Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Lake Kivu Serena Hotel?

A: Yes, booking directly with Lake Kivu Serena Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Lake Kivu Serena Hotel in advance?

A: Booking in advance at Lake Kivu Serena Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Lake Kivu Serena Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Lake Kivu Serena Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Lake Kivu Serena Hotel ensure a secure and hassle-free booking process for guests?

A: Lake Kivu Serena Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Lake Kivu Serena Hotel?

A: Yes, Lake Kivu Serena Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Lake Kivu Serena Hotel?

A: Yes, Lake Kivu Serena Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Lake Kivu Serena Hotel ensure the privacy and security of guest information during the booking process?

A: Lake Kivu Serena Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Lake Kivu Serena Hotel provide accessible accommodations for guests with special needs?

A: Yes, Lake Kivu Serena Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Lake Kivu Serena Hotel?

A: Yes, Lake Kivu Serena Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Lake Kivu Serena Hotel provide shuttle services to popular attractions or transportation hubs?

A: Lake Kivu Serena Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Lake Kivu Serena Hotel?

A: Guests often praise the service and hospitality at Lake Kivu Serena Hotel, describing it as 7.0 based on 4 reviews.


Frequently Asked

Q: What is the star rating of Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel has a star rating of 4.


Q: Can you provide information about Lake Kivu Serena Hotel's check-in and check-out times?

A: Lake Kivu Serena Hotel offers check-in from 12:00 PM and check-out until 11:00 AM.


Q: What is the average rating as per reviews for Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel holds an average rating of 7.0 based on reviews.


Q: Can you provide information about Lake Kivu Serena Hotel's accommodation types?

A: Lake Kivu Serena Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Lake Kivu Serena Hotel - What sets its accommodations apart?

A: Lake Kivu Serena Hotel captivates guests with its unique Hotel accommodations.


Q: Lake Kivu Serena Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Lake Kivu Serena Hotel and the factors contributing to its star rating.


Q: Lake Kivu Serena Hotel Essence - What makes its presence in Gisenyi truly unforgettable?

A: Immerse yourself in the essence of Lake Kivu Serena Hotel and its impact on the vibrant city of Gisenyi.


Q: Lake Kivu Serena Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Lake Kivu Serena Hotel.


Q: Lake Kivu Serena Hotel Symphony - How has it harmonized with the spirit of Gisenyi?

A: Delve into the symphony of Lake Kivu Serena Hotel as it resonates with the cultural heartbeat of Gisenyi.


Q: Lake Kivu Serena Hotel Oasis - A haven of tranquility in Gisenyi. What sets it apart?

A: Discover why Lake Kivu Serena Hotel is considered an oasis of tranquility amidst the bustling energy of Gisenyi.


Q: Lake Kivu Serena Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Lake Kivu Serena Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Lake Kivu Serena Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Lake Kivu Serena Hotel unique.


Q: Lake Kivu Serena Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Lake Kivu Serena Hotel.


Q: Lake Kivu Serena Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Lake Kivu Serena Hotel, uncovering the truths that lie beneath the surface.