Lake Kivu Serena Hotel in the Heart of Gisenyi, Rwanda: Reviews on Lake Kivu Serena Hotel

Discover Luxury at Lake Kivu Serena Hotel in the Heart of Gisenyi, Rwanda

Prepare to immerse yourself in a world of luxury and sophistication at Lake Kivu Serena Hotel. Nestled in the heart of Gisenyi, , Rwanda, this Lake Kivu Serena Hotel promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Gisenyi Town, Gisenyi, , , Rwanda, Lake Kivu Serena Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With meticulously designed rooms spread across floors, Lake Kivu Serena Hotel ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Lake Kivu Serena Hotel delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Lake Kivu Serena Hotel is perfectly situated for exploring Gisenyi. With 4 reviews and an average rating of 7.0/10, you can trust in the quality of service provided.

Premium Experience Starting from 185 USD

Experience unparalleled luxury starting from 185 USD, promising an exclusive and unforgettable stay in Gisenyi, , Rwanda.

Hotel Overview

Lake Kivu Serena Hotel is conveniently located in the popular Gisenyi area. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Lake Kivu Serena Hotel. Some of the well-appointed guestrooms feature sofa, towels, closet, wake-up service, desk. The property offers various recreational opportunities. No matter what your reasons are for visiting Gisenyi, Lake Kivu Serena Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 4 reviews, Lake Kivu Serena Hotel has an average rating of 7.0/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Lake Kivu Serena Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Gisenyi.

Hotel Summary

Hotel Name	Lake Kivu Serena Hotel
Star Rating	4 Star
Customer Rating	7.0/10
Number of Reviews	4
Check-In Time	12:00 PM
Check-Out Time	11:00 AM
Rate Starts From	185
Address	Gisenyi Town
City	Gisenyi
Country	Rwanda
Continent	Africa
Location	View on Google Maps

Reviews

The breakfast buffet was incredible at Lake Kivu Serena Hotel! So much variety and everything was fresh and delicious. A real highlight of our stay.

— Summer Massicot

I'm a regular traveler and stay in a lot of hotels, but Lake Kivu Serena Hotel really stands out. They care about the details.

— Dereck Logbo

A little gem just off the main tourist trail. Quiet, charming, and with a real local feel at Lake Kivu Serena Hotel.

— Anayeli Lindemann

The customer service at Lake Kivu Serena Hotel was exceptional. Every staff member we encountered was friendly and helpful.

— Eloisa Hudak

The lobby ambiance at Lake Kivu Serena Hotel was sophisticated yet welcoming. A great place to unwind after a day of exploration.

— Fany Lunsford

The spa services at Lake Kivu Serena Hotel were a highlight of our stay. Professional and relaxing—just what we needed.

— Sokphea Karr

Enjoyed the cozy atmosphere at Lake Kivu Serena Hotel. Room decor was tastefully done.

— Cinthia Dellar

Kudos to the staff at Lake Kivu Serena Hotel. Friendly, helpful, and made us feel at home.

— Alegario Devon

Check-in at Lake Kivu Serena Hotel was swift and seamless. A smooth start to our wonderful stay.

— Bea Powis

The facilities at Lake Kivu Serena Hotel were standard. Nothing extraordinary, but met our basic needs.

— Kylie Castañeda

The Wi-Fi connection at Lake Kivu Serena Hotel was reliable. Met basic connectivity needs.

— Kellie Huish

Room service at Lake Kivu Serena Hotel was average. Standard options, but timely delivery.

— Kobey Elizabeth

The exterior of Lake Kivu Serena Hotel was average. Didn't leave a lasting impression.

— Amor Melissa's

The check-in process at Lake Kivu Serena Hotel was smooth. Standard procedure without any complications.

— Seth Brawley

Parking facilities at Lake Kivu Serena Hotel were standard. Sufficient space for guests.

— Bridget Halford

The overall maintenance at Lake Kivu Serena Hotel was fine. No major issues encountered.

— Axel Sarlo

The hotel signage at Lake Kivu Serena Hotel was clear. Easy navigation around the premises.

— Izabela Gamero

The in-room safe at Lake Kivu Serena Hotel was functional. Provided secure storage for valuables.

— Phillippe Sherry

The guest information materials at Lake Kivu Serena Hotel were informative. Useful for first-time visitors.

— Garrick Escalera

The on-site gym at Lake Kivu Serena Hotel had a variety of equipment. Suitable for a quick workout.

— Giuseppe Aistara

The housekeeping service at Lake Kivu Serena Hotel was thorough. Rooms consistently well-maintained.

— Monse Jacob

The concierge service at Lake Kivu Serena Hotel was helpful. Provided useful local recommendations.

— Evangelina Dinn

The window views from Lake Kivu Serena Hotel were pleasant. Overlooked notable landmarks.

— Marshall Doucet

The on-site bar at Lake Kivu Serena Hotel had a vibrant atmosphere. Ideal for socializing.

— Violoncella Mochi

The bed linens at Lake Kivu Serena Hotel were clean and comfortable. Provided a good night's sleep.

— Alethia Ifat

The decor in the common areas of Lake Kivu Serena Hotel was tasteful. Appealing aesthetics.

— Jorrit Bari

The bathroom amenities at Lake Kivu Serena Hotel were of good quality. Well-stocked supplies.

— Granados Suojansalo

The room size at Lake Kivu Serena Hotel was spacious. Allowed for comfortable movement.

— Paris Hiebler

The in-room entertainment options at Lake Kivu Serena Hotel were diverse. Catered to various preferences.

— Wren Colentinha

The front desk at Lake Kivu Serena Hotel provided helpful local maps. Useful for exploring the area.

— Laureen Mori

The cleanliness of my room at Lake Kivu Serena Hotel left much to be desired. Not up to standard.

— Annie Tomasovich

The parking fees at Lake Kivu Serena Hotel were excessive. Unexpected additional cost.

— Erika Baarman

The room furnishings at Lake Kivu Serena Hotel were outdated. Needs modernization.

— Girish Ordaz

The food quality at Lake Kivu Serena Hotel was atrocious. Tasteless and poorly prepared meals.

— Herlinda Augustine

The bed comfort at Lake Kivu Serena Hotel was a nightmare. Unbearably hard mattress and lumpy pillows.

— Manpreet Swenson

The Wi-Fi at Lake Kivu Serena Hotel was consistently unreliable. Frequent drops in connectivity.

— Elias Lehman

The decor throughout Lake Kivu Serena Hotel was outdated and tacky. Felt stuck in the past.

— Daliah Funnes

The general cleanliness at Lake Kivu Serena Hotel was appalling. Filthy common areas and neglected spaces.

— Jose Hamingway

Furniture and fixtures at Lake Kivu Serena Hotel were worn and shabby. Clearly in need of replacement.

— Anduena Warman

I had to endure constant plumbing issues at Lake Kivu Serena Hotel. The smell alone was unbearable.

— Joseph Montyn

The stay at Lake Kivu Serena Hotel was nothing short of magical. The brand's attention to detail and commitment to guest satisfaction were evident throughout. I can't wait to return to this oasis of luxury.

— Saraswathi Fiat

Lake Kivu Serena Hotel, part of the prestigious , provided an experience like no other. The 4-star luxury and the unique offerings of the brand made my stay truly extraordinary.

— Piper Lorton

From the moment I entered Lake Kivu Serena Hotel, I felt a sense of luxury and comfort. The brand's commitment to quality, paired with the 4-star accommodations, exceeded my expectations.

— Tasiopoulos Belinda

Lake Kivu Serena Hotel in Gisenyi is a true gem. The brand's commitment to excellence, coupled with the 4-star accommodations, provided an unforgettable experience.

— Bryan Guia

My visit to Lake Kivu Serena Hotel in Gisenyi was truly memorable. The brand's dedication to excellence, along with the 4-star accommodations, made it an unforgettable retreat.

— Reggie Valdes

Lake Kivu Serena Hotel, part of the esteemed , is a destination worth visiting. The 4-star luxury, along with the distinctive features of the brand, ensured a remarkable experience.

— Didi Quaintance

Staying at Lake Kivu Serena Hotel was an absolute joy. The brand's commitment to excellence and the 4-star accommodations created the perfect setting for a memorable getaway.

— Britty Zandri

Lake Kivu Serena Hotel, part of the distinguished , is a destination worth revisiting. The 4-star luxury and unique features of the brand ensured a memorable experience.

— Rodrigo Cito

I had the pleasure of staying at Lake Kivu Serena Hotel recently, and it was outstanding. The brand's attention to detail and the 4-star accommodations exceeded my expectations.

— Helminger Jacob

General Information

Q: How would you describe the atmosphere and vibe at Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does Lake Kivu Serena Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Lake Kivu Serena Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Lake Kivu Serena Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Lake Kivu Serena Hotel is a breeze, starting at 12:00 PM, and checking out is hassle-free, ending by 11:00 AM.

Q: How do guests generally rate their stay at Lake Kivu Serena Hotel?

A: Guests consistently rate Lake Kivu Serena Hotel positively, with an average rating of 7.0 based on 4 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Lake Kivu Serena Hotel online?

A: Booking a room at Lake Kivu Serena Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Lake Kivu Serena Hotel?

A: Yes, booking directly with Lake Kivu Serena Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Lake Kivu Serena Hotel in advance?

A: Booking in advance at Lake Kivu Serena Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Lake Kivu Serena Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Lake Kivu Serena Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Lake Kivu Serena Hotel ensure a secure and hassle-free booking process for guests?

A: Lake Kivu Serena Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Lake Kivu Serena Hotel?

A: Yes, Lake Kivu Serena Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Lake Kivu Serena Hotel?

A: Yes, Lake Kivu Serena Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Lake Kivu Serena Hotel ensure the privacy and security of guest information during the booking process?

A: Lake Kivu Serena Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Lake Kivu Serena Hotel provide accessible accommodations for guests with special needs?

A: Yes, Lake Kivu Serena Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Lake Kivu Serena Hotel?

A: Yes, Lake Kivu Serena Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Lake Kivu Serena Hotel provide shuttle services to popular attractions or transportation hubs?

A: Lake Kivu Serena Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Lake Kivu Serena Hotel?

A: Guests often praise the service and hospitality at Lake Kivu Serena Hotel, describing it as 7.0 based on 4 reviews.

Frequently Asked

Q: What is the star rating of Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel has a star rating of 4.

Q: Can you provide information about Lake Kivu Serena Hotel's check-in and check-out times?

A: Lake Kivu Serena Hotel offers check-in from 12:00 PM and check-out until 11:00 AM.

Q: What is the average rating as per reviews for Lake Kivu Serena Hotel?

A: Lake Kivu Serena Hotel holds an average rating of 7.0 based on reviews.

Q: Can you provide information about Lake Kivu Serena Hotel's accommodation types?

A: Lake Kivu Serena Hotel offers various types of accommodations, including Hotel.

Q: Discover the allure of Lake Kivu Serena Hotel - What sets its accommodations apart?

A: Lake Kivu Serena Hotel captivates guests with its unique Hotel accommodations.

Q: Lake Kivu Serena Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Lake Kivu Serena Hotel and the factors contributing to its star rating.

Q: Lake Kivu Serena Hotel Essence - What makes its presence in Gisenyi truly unforgettable?

A: Immerse yourself in the essence of Lake Kivu Serena Hotel and its impact on the vibrant city of Gisenyi.

Q: Lake Kivu Serena Hotel Unveiled - A visual journey through its distinctive features.

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Q: Lake Kivu Serena Hotel Symphony - How has it harmonized with the spirit of Gisenyi?

A: Delve into the symphony of Lake Kivu Serena Hotel as it resonates with the cultural heartbeat of Gisenyi.

Q: Lake Kivu Serena Hotel Oasis - A haven of tranquility in Gisenyi. What sets it apart?

A: Discover why Lake Kivu Serena Hotel is considered an oasis of tranquility amidst the bustling energy of Gisenyi.

Q: Lake Kivu Serena Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Lake Kivu Serena Hotel, offering a glimpse of the enchanting world beyond its walls.

Q: Lake Kivu Serena Hotel Canvas - An artistic portrayal of its facilities and amenities.

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Q: Lake Kivu Serena Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: Lake Kivu Serena Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

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