Riu Hotels and Resorts in the Heart of Playa Del Carmen, Quintana Roo, Mexico: Reviews on Riu Palace Mexico – All Inclusive

Discover Luxury at Riu Hotels and Resorts in the Heart of Playa Del Carmen, Mexico

Prepare to immerse yourself in a world of luxury and sophistication at Riu Hotels and Resorts. Nestled in the heart of Playa Del Carmen, Quintana Roo, Mexico, this Riu Hotels and Resorts promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Riu Hotels and Resorts Exterior

Exquisite Location and Elegant Ambiance

Located at Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio, Playa Del Carmen, Quintana Roo, 77710, Mexico, Riu Hotels and Resorts provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 434 meticulously designed rooms spread across 2 floors, Riu Hotels and Resorts ensures a personalized experience for every guest.

Riu Hotels and Resorts Interior 1
Riu Hotels and Resorts Interior 2

Luxurious Amenities and Unmatched Views

Riu Hotels and Resorts Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Riu Hotels and Resorts delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Riu Hotels and Resorts is perfectly situated for exploring Playa Del Carmen. With 12 reviews and an average rating of 7.7/10, you can trust in the quality of service provided.

Premium Experience Starting from Starting Rates USD

Riu Hotels and Resorts Ambiance

Experience unparalleled luxury starting from starting rates USD, promising an exclusive and unforgettable stay in Playa Del Carmen, Quintana Roo, Mexico.

Hotel Overview

Riu Palace Mexico- All Inclusive is conveniently located in the popular Playacar area. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, 24-hour room service, gift/souvenir shop, 24-hour front desk, luggage storage are just some of the facilities on offer. Some of the well-appointed guestrooms feature dressing room, sofa, towels, separate living room, internet access – wireless (complimentary). Access to the property's hot tub, sauna, outdoor pool, spa, pool (kids) will further enhance your already satisfying stay. Riu Palace Mexico- All Inclusive is an excellent choice from which to explore Playa Del Carmen or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 12 reviews, Riu Hotels and Resorts has an average rating of 7.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Riu Hotels and Resorts. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Playa Del Carmen.

Hotel Summary

Hotel NameRiu Palace Mexico - All Inclusive
ChainRiu Hotels and Resorts
BrandRiu Hotels and Resorts
Star Rating4 Star
Customer Rating7.7/10
Number of Reviews12
Check-In Time03:00 PM
Check-Out Time11:00AM
Number of Rooms434
Number of Floors2
AddressAvda. Xaman-Ha, Manzana 3, Lote 4, Condominio
CityPlaya Del Carmen
StateQuintana Roo
Zipcode77710
CountryMexico
ContinentNorth America
LocationView on Google Maps

Reviews

The customer service at Riu Palace Mexico - All Inclusive was exceptional. Every staff member we encountered was friendly and helpful.

— Susie Omar


We enjoyed the nightly turndown service at Riu Palace Mexico - All Inclusive. It added a touch of luxury to our stay.

— Yonatan Karla


The attention to detail at Riu Palace Mexico - All Inclusive was impressive. It's clear they take pride in providing a high-quality experience.

— Ani Chaia


The bed linens and pillows at Riu Palace Mexico - All Inclusive were so comfortable; we had a great night's sleep every night.

— Vesi Loop


During our stay at Riu Palace Mexico - All Inclusive, the concierge provided fantastic local recommendations.

— Sami Vogel


Chose Riu Palace Mexico - All Inclusive for its central location and it didn't disappoint. Easy access to attractions.

— Madden Carlos


Complimentary amenities at Riu Palace Mexico - All Inclusive were a delightful surprise. Added value to our stay.

— Jeri Marshall


The decor at Riu Palace Mexico - All Inclusive was a bit outdated. Could benefit from a refresh.

— Janaye Elford


Check-in and check-out at Riu Palace Mexico - All Inclusive were straightforward. No major hassles.

— Janelle Sokolovsky


The conference rooms at Riu Palace Mexico - All Inclusive were basic. Adequate for small meetings.

— Griffin Pidcock


The exterior of Riu Palace Mexico - All Inclusive was average. Didn't leave a lasting impression.

— Shira Kallick


The elevator at Riu Palace Mexico - All Inclusive was functional. No issues encountered during my stay.

— Beata Diener


Parking facilities at Riu Palace Mexico - All Inclusive were standard. Sufficient space for guests.

— Parul Bonhotel


The lighting in guest rooms at Riu Palace Mexico - All Inclusive was sufficient. Not too bright or too dim.

— Eyal Beier


The provided toiletries at Riu Palace Mexico - All Inclusive were standard. Basic hygiene products were available.

— Yessica From


The bed linens at Riu Palace Mexico - All Inclusive were clean and well-maintained. No issues with hygiene.

— Fern Mclellan


The hotel signage at Riu Palace Mexico - All Inclusive was clear. Easy navigation around the premises.

— Amerson Cortina


The guest information materials at Riu Palace Mexico - All Inclusive were informative. Useful for first-time visitors.

— Chilina V.v.t.c.


The complimentary breakfast at Riu Palace Mexico - All Inclusive had a decent selection. Catered to various preferences.

— Yamel Eakins


The shuttle service at Riu Palace Mexico - All Inclusive was punctual. Convenient for local transportation.

— Betty Zolt


The soundproofing in my room at Riu Palace Mexico - All Inclusive was effective. Minimal outside noise.

— Orysia Andemariam


The decor in the common areas of Riu Palace Mexico - All Inclusive was tasteful. Appealing aesthetics.

— Jhony Galvez


The bathroom amenities at Riu Palace Mexico - All Inclusive were of good quality. Well-stocked supplies.

— Sahie Nordling


The in-room entertainment options at Riu Palace Mexico - All Inclusive were diverse. Catered to various preferences.

— Myriam Abrams


The overall decor theme at Riu Palace Mexico - All Inclusive was cohesive. Aesthetic consistency.

— Ihar Calega


The customer service at Riu Palace Mexico - All Inclusive was disappointing. Unhelpful staff attitude.

— Yabiku Lubrenecki


The check-in process at Riu Palace Mexico - All Inclusive was chaotic. Long wait times.

— Krishna Torez


The overall atmosphere at Riu Palace Mexico - All Inclusive was unwelcoming. Lack of warmth.

— Karmina Komorowska


My experience at Riu Palace Mexico - All Inclusive was nothing short of a nightmare. Terrible service and unresponsive staff.

— Miguelina Zabel


The state of cleanliness at Riu Palace Mexico - All Inclusive was appalling. Found dirt and stains in every corner.

— Nicoletta Metcalf


Riu Palace Mexico - All Inclusive was a complete disaster. From check-in to check-out, nothing went smoothly.

— Amanda Quad


The food served at Riu Palace Mexico - All Inclusive was barely edible. I wouldn't feed it to my worst enemy.

— Eric Acevedo


Cleanliness was non-existent at Riu Palace Mexico - All Inclusive. The state of the bathrooms was revolting.

— Werner Employee


At Riu Palace Mexico - All Inclusive, I felt like I was staying in a budget motel. Absolutely no luxury.

— Bennet Caddick


Staying at Riu Palace Mexico - All Inclusive was like stepping into a dream. The Riu Hotels and Resorts brand's commitment to excellence was evident in every aspect, from the well-appointed rooms to the top-notch service. I couldn't have asked for a better experience.

— Lya Rebolledo


The stay at Riu Palace Mexico - All Inclusive was nothing short of magical. The Riu Hotels and Resorts brand's attention to detail and commitment to guest satisfaction were evident throughout. I can't wait to return to this oasis of luxury.

— Kiana Zaragoza


I recently had the pleasure of staying at Riu Palace Mexico - All Inclusive, and it truly felt like a home away from home. The Riu Hotels and Resorts brand's dedication to providing a warm and welcoming atmosphere made my stay memorable.

— Lindy Groenevald


Riu Palace Mexico - All Inclusive in Playa Del Carmen is a true masterpiece. The 4-star accommodation, coupled with the impeccable service, made my stay unforgettable. The Riu Hotels and Resorts brand has once again proven why it's a leader in the industry.

— Alberto Cruz


I recently stayed at Riu Palace Mexico - All Inclusive in Playa Del Carmen, and it was a delight from start to finish. The 4-star luxury, the welcoming staff, and the exquisite decor showcased the excellence of the Riu Hotels and Resorts brand.

— Shlomit Bird


I had the pleasure of staying at Riu Palace Mexico - All Inclusive in Playa Del Carmen, and it was nothing short of amazing. The Riu Hotels and Resorts brand's commitment to quality and the 4-star luxury made my visit truly special.

— Rylee Taymizyan


Riu Palace Mexico - All Inclusive in Playa Del Carmen is a true gem. The Riu Hotels and Resorts brand's dedication to providing top-notch service, combined with the 4-star luxury, created a perfect retreat.

— Satish Halenda


Staying at Riu Palace Mexico - All Inclusive was an absolute joy. The Riu Hotels and Resorts brand's commitment to excellence and the 4-star accommodations created the perfect setting for a memorable getaway.

— Selamamt Curbilié


My stay at Riu Palace Mexico - All Inclusive in Playa Del Carmen was truly memorable. The Riu Hotels and Resorts brand's dedication to excellence, coupled with the 4-star accommodations, made it an unforgettable retreat.

— Pathmanathan Nicholson


Staying at Riu Palace Mexico - All Inclusive was an absolute pleasure. The Riu Hotels and Resorts brand's commitment to providing an extraordinary experience, coupled with the 4-star accommodations, exceeded my expectations.

— Ilhan Gordon


General Information

Q: What's the primary focus of Riu Hotels and Resorts hotels, and how does it relate to Riu Palace Mexico - All Inclusive?

A: Riu Hotels and Resorts hotels aim to provide a consistent and reliable experience. Riu Palace Mexico - All Inclusive is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Riu Palace Mexico - All Inclusive?

A: Riu Palace Mexico - All Inclusive offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Riu Palace Mexico - All Inclusive measure up?

A: The 4 stars indicate the quality and services a hotel provides. Riu Palace Mexico - All Inclusive meets these standards, ensuring a comfortable stay.


Q: Tell me more about Riu Palace Mexico - All Inclusive's check-in and check-out process. Is it straightforward?

A: Checking in at Riu Palace Mexico - All Inclusive is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 11:00AM.


Q: How do guests generally rate their stay at Riu Palace Mexico - All Inclusive?

A: Guests consistently rate Riu Palace Mexico - All Inclusive positively, with an average rating of 7.7 based on 12 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Riu Palace Mexico - All Inclusive online?

A: Booking a room at Riu Palace Mexico - All Inclusive is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Can I modify or cancel my booking at Riu Palace Mexico - All Inclusive, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Riu Palace Mexico - All Inclusive. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Riu Palace Mexico - All Inclusive?

A: Riu Palace Mexico - All Inclusive strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Riu Palace Mexico - All Inclusive ensure a secure and hassle-free booking process for guests?

A: Riu Palace Mexico - All Inclusive employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Riu Palace Mexico - All Inclusive?

A: Yes, Riu Palace Mexico - All Inclusive often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Riu Palace Mexico - All Inclusive?

A: Yes, Riu Palace Mexico - All Inclusive may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Riu Palace Mexico - All Inclusive ensure the privacy and security of guest information during the booking process?

A: Riu Palace Mexico - All Inclusive prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Riu Palace Mexico - All Inclusive provide accessible accommodations for guests with special needs?

A: Yes, Riu Palace Mexico - All Inclusive is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Riu Palace Mexico - All Inclusive?

A: Riu Palace Mexico - All Inclusive understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Riu Palace Mexico - All Inclusive?

A: Yes, Riu Palace Mexico - All Inclusive is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Riu Palace Mexico - All Inclusive provide shuttle services to popular attractions or transportation hubs?

A: Riu Palace Mexico - All Inclusive may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Riu Palace Mexico - All Inclusive?

A: Guests often praise the service and hospitality at Riu Palace Mexico - All Inclusive, describing it as 7.7 based on 12 reviews.


Frequently Asked

Q: Which hotel chain does Riu Palace Mexico - All Inclusive belong to?

A: Riu Palace Mexico - All Inclusive belongs to the Riu Hotels and Resorts chain.


Q: What is the star rating of Riu Palace Mexico - All Inclusive?

A: Riu Palace Mexico - All Inclusive has a star rating of 4.


Q: In which city is Riu Palace Mexico - All Inclusive located?

A: Riu Palace Mexico - All Inclusive is situated in Playa Del Carmen, Quintana Roo, Mexico.


Q: Can you provide information about Riu Palace Mexico - All Inclusive's check-in and check-out times?

A: Riu Palace Mexico - All Inclusive offers check-in from 03:00 PM and check-out until 11:00AM.


Q: How many rooms does Riu Palace Mexico - All Inclusive have?

A: Riu Palace Mexico - All Inclusive has a total of 434 rooms.


Q: What is the average rating as per reviews for Riu Palace Mexico - All Inclusive?

A: Riu Palace Mexico - All Inclusive holds an average rating of 7.7 based on reviews.


Q: Can you provide information about Riu Palace Mexico - All Inclusive's accommodation types?

A: Riu Palace Mexico - All Inclusive offers various types of accommodations, including Hotel.


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