Riu Hotels and Resorts in the Heart of Playa Del Carmen, Quintana Roo, Mexico: Reviews on Riu Palace Mexico – All Inclusive

Discover Luxury at Riu Hotels and Resorts in the Heart of Playa Del Carmen, Mexico

Prepare to immerse yourself in a world of luxury and sophistication at Riu Hotels and Resorts. Nestled in the heart of Playa Del Carmen, Quintana Roo, Mexico, this Riu Hotels and Resorts promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Riu Hotels and Resorts Exterior

Exquisite Location and Elegant Ambiance

Located at Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio, Playa Del Carmen, Quintana Roo, 77710, Mexico, Riu Hotels and Resorts provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 434 meticulously designed rooms spread across 2 floors, Riu Hotels and Resorts ensures a personalized experience for every guest.

Riu Hotels and Resorts Interior 1
Riu Hotels and Resorts Interior 2

Luxurious Amenities and Unmatched Views

Riu Hotels and Resorts Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Riu Hotels and Resorts delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Riu Hotels and Resorts is perfectly situated for exploring Playa Del Carmen. With 12 reviews and an average rating of 7.7/10, you can trust in the quality of service provided.

Premium Experience Starting from Starting Rates USD

Riu Hotels and Resorts Ambiance

Experience unparalleled luxury starting from starting rates USD, promising an exclusive and unforgettable stay in Playa Del Carmen, Quintana Roo, Mexico.

Hotel Overview

Riu Palace Mexico- All Inclusive is conveniently located in the popular Playacar area. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, 24-hour room service, gift/souvenir shop, 24-hour front desk, luggage storage are just some of the facilities on offer. Some of the well-appointed guestrooms feature dressing room, sofa, towels, separate living room, internet access – wireless (complimentary). Access to the property's hot tub, sauna, outdoor pool, spa, pool (kids) will further enhance your already satisfying stay. Riu Palace Mexico- All Inclusive is an excellent choice from which to explore Playa Del Carmen or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 12 reviews, Riu Hotels and Resorts has an average rating of 7.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Riu Hotels and Resorts. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Playa Del Carmen.

Hotel Summary

Hotel NameRiu Palace Mexico - All Inclusive
ChainRiu Hotels and Resorts
BrandRiu Hotels and Resorts
Star Rating4 Star
Customer Rating7.7/10
Number of Reviews12
Check-In Time03:00 PM
Check-Out Time11:00AM
Number of Rooms434
Number of Floors2
AddressAvda. Xaman-Ha, Manzana 3, Lote 4, Condominio
CityPlaya Del Carmen
StateQuintana Roo
Zipcode77710
CountryMexico
ContinentNorth America
LocationView on Google Maps

Reviews

The customer service at Riu Palace Mexico - All Inclusive was exceptional. Every staff member we encountered was friendly and helpful.

— Jasson Marin


The in-house restaurant at Riu Palace Mexico - All Inclusive exceeded our expectations. The food was delicious, and the ambiance was lovely.

— Ermicely Puley


Our room had a breathtaking view of Playa Del Carmen from Riu Palace Mexico - All Inclusive. It made our stay even more memorable.

— Sireesha Dunne


Chose Riu Palace Mexico - All Inclusive for its location—easy access to must-see spots. Didn't disappoint.

— Sangra Presidente


Staff at Riu Palace Mexico - All Inclusive went above and beyond. Local recommendations led us to hidden gems.

— Agustin Pampel


Chose Riu Palace Mexico - All Inclusive based on reputation and positive reviews. Excellent choice.

— Karen Bibas


Loved our stay at Riu Palace Mexico - All Inclusive. Great location, comfy beds—will return for sure!

— Granados Carson


Kudos to the staff at Riu Palace Mexico - All Inclusive. Friendly, helpful, and made us feel at home.

— Christine Schlager


Riu Palace Mexico - All Inclusive truly embodies the Riu Hotels and Resorts brand—luxury and comfort in every detail.

— Schroeder Doolee


Stunning views from Riu Palace Mexico - All Inclusive. A picturesque setting for a memorable getaway.

— Ernest Amansala


The facilities at Riu Palace Mexico - All Inclusive were standard. Nothing extraordinary, but met our basic needs.

— Anton Shapiro


The gym facilities at Riu Palace Mexico - All Inclusive were standard. Decent equipment, but not extensive.

— Ivonne Grady


In-room furnishings at Riu Palace Mexico - All Inclusive were typical. No standout features, but comfortable enough.

— Anis Dezur


The fitness center at Riu Palace Mexico - All Inclusive was average. Equipment was basic but functional.

— Jami Noon


The lighting in guest rooms at Riu Palace Mexico - All Inclusive was sufficient. Not too bright or too dim.

— Bradshaw Muller


The exterior lighting at Riu Palace Mexico - All Inclusive was adequate. Well-lit in common areas.

— Madeline Soria


The room temperature control at Riu Palace Mexico - All Inclusive was effective. Easily adjustable to personal preference.

— Quetzal Hotel


The provided toiletries at Riu Palace Mexico - All Inclusive were standard. Basic hygiene products were available.

— Mahnaz Kassamani


The front desk staff at Riu Palace Mexico - All Inclusive were courteous. Offered assistance with a smile.

— Johana Baarman


The bed size at Riu Palace Mexico - All Inclusive was appropriate. Comfortable for a single traveler.

— Kiel Pedro


The business center facilities at Riu Palace Mexico - All Inclusive were functional. Suitable for work-related tasks.

— Carole Katherine


The room size at Riu Palace Mexico - All Inclusive was spacious. Allowed for comfortable movement.

— Fellahi Perricone


The overall decor theme at Riu Palace Mexico - All Inclusive was cohesive. Aesthetic consistency.

— Chloe Solorzano


The cleanliness of my room at Riu Palace Mexico - All Inclusive left much to be desired. Not up to standard.

— Fred Hayden


The food quality at Riu Palace Mexico - All Inclusive was subpar. Limited and unappetizing options.

— Britney Moreault


The overall atmosphere at Riu Palace Mexico - All Inclusive was unwelcoming. Lack of warmth.

— Victor Craig


The room amenities at Riu Palace Mexico - All Inclusive were lacking. Insufficient for a comfortable stay.

— Biken Chandhoke


The food quality at Riu Palace Mexico - All Inclusive was atrocious. Tasteless and poorly prepared meals.

— Aurore Milan


The bathroom facilities at Riu Palace Mexico - All Inclusive were in dire need of repairs. Leaks and malfunctions.

— Moshe Gutierrez


My experience at Riu Palace Mexico - All Inclusive was nothing short of a nightmare. Terrible service and unresponsive staff.

— Booking Bordeman


Parking at Riu Palace Mexico - All Inclusive was a complete disaster. Limited spaces and exorbitant fees.

— Norman Valdez


Room service at Riu Palace Mexico - All Inclusive was consistently slow. Frustrating delays and poor responses.

— Ocean Senechal


The state of hygiene at Riu Palace Mexico - All Inclusive was horrifying. I wouldn't dare stay there again.

— Patrizia Julian


The air conditioning system at Riu Palace Mexico - All Inclusive was a joke. More like a heater than a cooler.

— Leilani Faitell


The food served at Riu Palace Mexico - All Inclusive was barely edible. I wouldn't feed it to my worst enemy.

— Lluvia Bowser


The outdated decor at Riu Palace Mexico - All Inclusive made it feel like a relic from the past. Needs a complete overhaul.

— Kate Bro


The unprofessionalism of the staff at Riu Palace Mexico - All Inclusive was shocking. A total lack of courtesy.

— Sylvia Kunal


At Riu Palace Mexico - All Inclusive, I felt like I was staying in a budget motel. Absolutely no luxury.

— Nui Silk


My recent stay at Riu Palace Mexico - All Inclusive, part of the Riu Hotels and Resorts, was truly exceptional. From the moment I entered the 4-star establishment, I was greeted with warmth and luxury. The Riu Hotels and Resorts brand's promise of comfort was evident in every detail, from the super comfy beds to the exquisite decor.

— Kimberlie Faircloth


Staying at Riu Palace Mexico - All Inclusive was a true pleasure. The 4-star experience, paired with the distinctive features of the Riu Hotels and Resorts brand, made for an indulgent and relaxing getaway.

— Noemi Owens


Riu Palace Mexico - All Inclusive, part of the renowned Riu Hotels and Resorts, provides an unmatched experience. The 4-star luxury and unique features of the Riu Hotels and Resorts brand set it apart from the rest.

— Denis Gurievsky


I recently stayed at Riu Palace Mexico - All Inclusive and was impressed by the impeccable service. The Riu Hotels and Resorts brand's commitment to excellence and the 4-star accommodations made my visit exceptional.

— Amerson Bowman


Riu Palace Mexico - All Inclusive, part of the esteemed Riu Hotels and Resorts, is a destination worth visiting. The 4-star luxury, along with the distinctive features of the Riu Hotels and Resorts brand, ensured a remarkable experience.

— Lucyna Bass


I recently enjoyed a stay at Riu Palace Mexico - All Inclusive, and it was phenomenal. The Riu Hotels and Resorts brand's dedication to excellence and the 4-star accommodations made it a truly memorable retreat.

— Orlanda Dermer


I had the pleasure of staying at Riu Palace Mexico - All Inclusive recently, and it was outstanding. The Riu Hotels and Resorts brand's attention to detail and the 4-star accommodations exceeded my expectations.

— Abigail Preston


General Information

Q: What's the primary focus of Riu Hotels and Resorts hotels, and how does it relate to Riu Palace Mexico - All Inclusive?

A: Riu Hotels and Resorts hotels aim to provide a consistent and reliable experience. Riu Palace Mexico - All Inclusive is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Riu Palace Mexico - All Inclusive?

A: Riu Palace Mexico - All Inclusive offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Riu Palace Mexico - All Inclusive measure up?

A: The 4 stars indicate the quality and services a hotel provides. Riu Palace Mexico - All Inclusive meets these standards, ensuring a comfortable stay.


Q: Tell me more about Riu Palace Mexico - All Inclusive's check-in and check-out process. Is it straightforward?

A: Checking in at Riu Palace Mexico - All Inclusive is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 11:00AM.


Q: How do guests generally rate their stay at Riu Palace Mexico - All Inclusive?

A: Guests consistently rate Riu Palace Mexico - All Inclusive positively, with an average rating of 7.7 based on 12 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Riu Palace Mexico - All Inclusive online?

A: Booking a room at Riu Palace Mexico - All Inclusive is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Can I modify or cancel my booking at Riu Palace Mexico - All Inclusive, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Riu Palace Mexico - All Inclusive. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Riu Palace Mexico - All Inclusive?

A: Riu Palace Mexico - All Inclusive strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Riu Palace Mexico - All Inclusive ensure a secure and hassle-free booking process for guests?

A: Riu Palace Mexico - All Inclusive employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Riu Palace Mexico - All Inclusive?

A: Yes, Riu Palace Mexico - All Inclusive often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Riu Palace Mexico - All Inclusive?

A: Yes, Riu Palace Mexico - All Inclusive may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Riu Palace Mexico - All Inclusive ensure the privacy and security of guest information during the booking process?

A: Riu Palace Mexico - All Inclusive prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Riu Palace Mexico - All Inclusive provide accessible accommodations for guests with special needs?

A: Yes, Riu Palace Mexico - All Inclusive is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Riu Palace Mexico - All Inclusive?

A: Riu Palace Mexico - All Inclusive understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Riu Palace Mexico - All Inclusive?

A: Yes, Riu Palace Mexico - All Inclusive is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Riu Palace Mexico - All Inclusive provide shuttle services to popular attractions or transportation hubs?

A: Riu Palace Mexico - All Inclusive may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Riu Palace Mexico - All Inclusive?

A: Guests often praise the service and hospitality at Riu Palace Mexico - All Inclusive, describing it as 7.7 based on 12 reviews.


Frequently Asked

Q: Which hotel chain does Riu Palace Mexico - All Inclusive belong to?

A: Riu Palace Mexico - All Inclusive belongs to the Riu Hotels and Resorts chain.


Q: What is the star rating of Riu Palace Mexico - All Inclusive?

A: Riu Palace Mexico - All Inclusive has a star rating of 4.


Q: In which city is Riu Palace Mexico - All Inclusive located?

A: Riu Palace Mexico - All Inclusive is situated in Playa Del Carmen, Quintana Roo, Mexico.


Q: Can you provide information about Riu Palace Mexico - All Inclusive's check-in and check-out times?

A: Riu Palace Mexico - All Inclusive offers check-in from 03:00 PM and check-out until 11:00AM.


Q: How many rooms does Riu Palace Mexico - All Inclusive have?

A: Riu Palace Mexico - All Inclusive has a total of 434 rooms.


Q: What is the average rating as per reviews for Riu Palace Mexico - All Inclusive?

A: Riu Palace Mexico - All Inclusive holds an average rating of 7.7 based on reviews.


Q: Can you provide information about Riu Palace Mexico - All Inclusive's accommodation types?

A: Riu Palace Mexico - All Inclusive offers various types of accommodations, including Hotel.


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