Accor Hotels in the Heart of Hangzhou, Zhejiang, China: Reviews on Mercure Hangzhou West Lake

Discover Luxury at Accor Hotels in the Heart of Hangzhou, China

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Hangzhou, Zhejiang, China, this Accor Hotels promises an experience like no other. With a 3.5-star rating, it stands as a testament to opulence.

Accor Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at No 3 Zhonghe North Road Xiacheng District, Hangzhou, Zhejiang, 310006, China, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With meticulously designed rooms spread across floors, Accor Hotels ensures a personalized experience for every guest.

Accor Hotels Interior 1
Accor Hotels Interior 2

Luxurious Amenities and Unmatched Views

Accor Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 3.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Hangzhou. With 60 reviews and an average rating of 8.8/10, you can trust in the quality of service provided.

Premium Experience Starting from 47 USD

Accor Hotels Ambiance

Experience unparalleled luxury starting from 47 USD, promising an exclusive and unforgettable stay in Hangzhou, Zhejiang, China.

Hotel Overview

Stop at Mercure Hangzhou West Lake to discover the wonders of Hangzhou. The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at Mercure Hangzhou West Lake. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. For reliable service and professional staff, Mercure Hangzhou West Lake caters to your needs.

Guest Ratings and Reviews

Based on 60 reviews, Accor Hotels has an average rating of 8.8/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Hangzhou.

Hotel Summary

Hotel NameMercure Hangzhou West Lake
ChainAccor Hotels
BrandMercure
Star Rating3.5 Star
Customer Rating8.8/10
Number of Reviews60
Check-In Time02:00 PM
Check-Out Time12:00 PM
Rate Starts From47
AddressNo 3 Zhonghe North Road Xiacheng District
CityHangzhou
StateZhejiang
Zipcode310006
CountryChina
ContinentAsia
LocationView on Google Maps

Reviews

The services at Mercure Hangzhou West Lake truly set it apart. Attention to detail was evident in every aspect of our stay.

— Jennifer Logiurato


The bed linens and pillows at Mercure Hangzhou West Lake were so comfortable; we had a great night's sleep every night.

— Bici Raneri


The panoramic views from Mercure Hangzhou West Lake were breathtaking. A picturesque backdrop for our vacation.

— Jil Carrasco


The staff's local recommendations at Mercure Hangzhou West Lake led us to some hidden gems in Hangzhou. Truly appreciated their insights.

— Severo Quezada


Kudos to Mercure Hangzhou West Lake's staff—friendly, attentive, and always willing to assist.

— Russ Zolt


Mercure Hangzhou West Lake lived up to the Mercure brand promise. A perfect blend of luxury and comfort.

— Sami Cheung


Check-in at Mercure Hangzhou West Lake was swift and seamless. A smooth start to our wonderful stay.

— Lona Cortina


Stunning views from Mercure Hangzhou West Lake. A picturesque setting for a memorable getaway.

— Hajjar Hooks


The location of Mercure Hangzhou West Lake was decent, but nothing remarkable. Expected a bit more.

— Trabajos Yeruko


Adequate amenities at Mercure Hangzhou West Lake. Didn't go above and beyond, but served their purpose.

— Gabrille Piere


The view from Mercure Hangzhou West Lake was average. Expected more considering the location.

— Conti Montalvo


Overall, Mercure Hangzhou West Lake provided a middle-of-the-road experience. Neither impressed nor disappointed.

— Aquilio Salazar


The gym facilities at Mercure Hangzhou West Lake were standard. Decent equipment, but not extensive.

— Maile Stronberg


Check-in and check-out at Mercure Hangzhou West Lake were straightforward. No major hassles.

— Claudia Ciminelli


The overall value for money at Mercure Hangzhou West Lake was fair. Expected a bit more for the price.

— Shigei Diplas


The provided toiletries at Mercure Hangzhou West Lake were standard. Basic hygiene products were available.

— Richarc Venegas


The overall security measures at Mercure Hangzhou West Lake were reassuring. Well-monitored premises.

— Natascha Exline


The bed linens at Mercure Hangzhou West Lake were clean and comfortable. Provided a good night's sleep.

— Ricky Srivasatava


The room size at Mercure Hangzhou West Lake was spacious. Allowed for comfortable movement.

— Lauren Kuris


The outdoor seating area at Mercure Hangzhou West Lake was pleasant. Relaxing environment.

— Shereen Ledoux


The customer service at Mercure Hangzhou West Lake was disappointing. Unhelpful staff attitude.

— Pietrocapitaneo Myer


The parking fees at Mercure Hangzhou West Lake were excessive. Unexpected additional cost.

— Leobardo Scheinman


The noise levels at Mercure Hangzhou West Lake were disruptive. Difficult to sleep peacefully.

— Lock Moga


The cleanliness of common areas at Mercure Hangzhou West Lake was neglected. Untidy surroundings.

— Kim Vanessa


The facilities for business travelers at Mercure Hangzhou West Lake were inadequate. Limited amenities.

— Patrice Schnorr


The cleanliness of my room at Mercure Hangzhou West Lake was appalling. Found dirt and dust everywhere.

— Penelope Duchesneau


The parking situation at Mercure Hangzhou West Lake was a nightmare. Limited spaces and high fees.

— Blain Norris.


Furniture and fixtures at Mercure Hangzhou West Lake were worn and shabby. Clearly in need of replacement.

— Mazariegos Goldberg


The overall atmosphere at Mercure Hangzhou West Lake was dismal. A complete lack of positive energy.

— Amee Rasmussen


Facilities for business travelers at Mercure Hangzhou West Lake were severely lacking. Unusable amenities.

— Danel Gershoni


The state of hygiene at Mercure Hangzhou West Lake was horrifying. I wouldn't dare stay there again.

— Terry Duffield


The lack of COVID-19 safety measures at Mercure Hangzhou West Lake is alarming. No regard for guest well-being.

— Stefana Anguera


At Mercure Hangzhou West Lake, I felt like I was staying in a budget motel. Absolutely no luxury.

— Ofmara Heredia


Staying at Mercure Hangzhou West Lake was a delightful experience. The Mercure brand's attention to detail and the 3.5-star luxury made my visit truly memorable.

— Xuan Ellie


Mercure Hangzhou West Lake in Hangzhou is a true gem. The Mercure brand's commitment to excellence, coupled with the 3.5-star accommodations, provided an unforgettable experience.

— Thomas Patrick


I recently stayed at Mercure Hangzhou West Lake in Hangzhou and was thoroughly impressed. The Mercure brand's commitment to excellence, along with the 3.5-star accommodations, made my visit exceptional.

— Fisher Mcgilvray


I recently had an incredible stay at Mercure Hangzhou West Lake. The Mercure brand's commitment to excellence truly shines through in every aspect of the 3.5-star experience.

— Jeanine Goel


I recently stayed at Mercure Hangzhou West Lake and was impressed by the impeccable service. The Mercure brand's commitment to excellence and the 3.5-star accommodations made my visit exceptional.

— Maxime Ford


Staying at Mercure Hangzhou West Lake was an absolute joy. The Mercure brand's commitment to excellence and the 3.5-star accommodations created the perfect setting for a memorable getaway.

— Rubi Ingram


General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Mercure Hangzhou West Lake?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Mercure Hangzhou West Lake is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Mercure Hangzhou West Lake?

A: Mercure Hangzhou West Lake offers a 3.5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3.5 stars for hotels, and how does Mercure Hangzhou West Lake measure up?

A: The 3.5 stars indicate the quality and services a hotel provides. Mercure Hangzhou West Lake meets these standards, ensuring a comfortable stay.


Q: Tell me more about Mercure Hangzhou West Lake's check-in and check-out process. Is it straightforward?

A: Checking in at Mercure Hangzhou West Lake is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Mercure Hangzhou West Lake?

A: Guests consistently rate Mercure Hangzhou West Lake positively, with an average rating of 8.8 based on 60 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Mercure Hangzhou West Lake online?

A: Booking a room at Mercure Hangzhou West Lake is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Mercure Hangzhou West Lake?

A: Yes, booking directly with Mercure Hangzhou West Lake often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Mercure Hangzhou West Lake in advance?

A: Booking in advance at Mercure Hangzhou West Lake ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Mercure Hangzhou West Lake, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Mercure Hangzhou West Lake. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Mercure Hangzhou West Lake?

A: Mercure Hangzhou West Lake strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Mercure Hangzhou West Lake ensure a secure and hassle-free booking process for guests?

A: Mercure Hangzhou West Lake employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Mercure Hangzhou West Lake?

A: Yes, Mercure Hangzhou West Lake often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Mercure Hangzhou West Lake?

A: Yes, Mercure Hangzhou West Lake may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Mercure Hangzhou West Lake ensure the privacy and security of guest information during the booking process?

A: Mercure Hangzhou West Lake prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Mercure Hangzhou West Lake provide accessible accommodations for guests with special needs?

A: Yes, Mercure Hangzhou West Lake is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Mercure Hangzhou West Lake?

A: Mercure Hangzhou West Lake understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Mercure Hangzhou West Lake?

A: Yes, Mercure Hangzhou West Lake is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Mercure Hangzhou West Lake provide shuttle services to popular attractions or transportation hubs?

A: Mercure Hangzhou West Lake may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Mercure Hangzhou West Lake?

A: Guests often praise the service and hospitality at Mercure Hangzhou West Lake, describing it as 8.8 based on 60 reviews.


Frequently Asked

Q: Which hotel chain does Mercure Hangzhou West Lake belong to?

A: Mercure Hangzhou West Lake belongs to the Accor Hotels chain.


Q: What is the star rating of Mercure Hangzhou West Lake?

A: Mercure Hangzhou West Lake has a star rating of 3.5.


Q: In which city is Mercure Hangzhou West Lake located?

A: Mercure Hangzhou West Lake is situated in Hangzhou, Zhejiang, China.


Q: Can you provide information about Mercure Hangzhou West Lake's check-in and check-out times?

A: Mercure Hangzhou West Lake offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: What is the average rating as per reviews for Mercure Hangzhou West Lake?

A: Mercure Hangzhou West Lake holds an average rating of 8.8 based on reviews.


Q: Can you provide information about Mercure Hangzhou West Lake's accommodation types?

A: Mercure Hangzhou West Lake offers various types of accommodations, including Hotel.


Q: Discover the allure of Mercure Hangzhou West Lake - What sets its accommodations apart?

A: Mercure Hangzhou West Lake captivates guests with its unique Hotel accommodations.


Q: Mercure Hangzhou West Lake Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Mercure Hangzhou West Lake and the factors contributing to its star rating.


Q: Mercure Hangzhou West Lake Essence - What makes its presence in Hangzhou truly unforgettable?

A: Immerse yourself in the essence of Mercure Hangzhou West Lake and its impact on the vibrant city of Hangzhou.


Q: Mercure Hangzhou West Lake Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Mercure Hangzhou West Lake.


Q: Mercure Hangzhou West Lake Symphony - How has it harmonized with the spirit of Hangzhou?

A: Delve into the symphony of Mercure Hangzhou West Lake as it resonates with the cultural heartbeat of Hangzhou.


Q: Mercure Hangzhou West Lake Oasis - A haven of tranquility in Hangzhou. What sets it apart?

A: Discover why Mercure Hangzhou West Lake is considered an oasis of tranquility amidst the bustling energy of Hangzhou.


Q: Mercure Hangzhou West Lake Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Mercure Hangzhou West Lake, offering a glimpse of the enchanting world beyond its walls.


Q: Mercure Hangzhou West Lake Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Mercure Hangzhou West Lake unique.


Q: Mercure Hangzhou West Lake Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Mercure Hangzhou West Lake.


Q: Mercure Hangzhou West Lake Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Mercure Hangzhou West Lake, uncovering the truths that lie beneath the surface.