Accor Hotels in the Heart of Hoi An, Quang Nam, Vietnam: Reviews on Mercure Hoi An

Discover Luxury at Accor Hotels in the Heart of Hoi An, Vietnam

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Hoi An, Quang Nam, Vietnam, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at 321 Cua Dai Street, Hoi An City, Vietnam, Hoi An, Quang Nam, 560000, Vietnam, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 116 meticulously designed rooms spread across 6 floors, Accor Hotels ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Hoi An. With 28 reviews and an average rating of 7.5/10, you can trust in the quality of service provided.

Premium Experience Starting from 64 USD

Experience unparalleled luxury starting from 64 USD, promising an exclusive and unforgettable stay in Hoi An, Quang Nam, Vietnam.

Hotel Overview

Ideally located in the prime touristic area of Cam Chau, Mercure Hoi An Royal promises a relaxing and wonderful visit. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop. Some of the well-appointed guestrooms feature television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. Enjoy the hotel's recreational facilities, including fitness center, sauna, outdoor pool, spa, massage, before retiring to your room for a well-deserved rest. Mercure Hoi An Royal combines warm hospitality with a lovely ambiance to make your stay in Hoi An unforgettable.

Guest Ratings and Reviews

Based on 28 reviews, Accor Hotels has an average rating of 7.5/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Hoi An.

Hotel Summary

Hotel Name	Mercure Hoi An
Chain	Accor Hotels
Brand	Mercure
Star Rating	4 Star
Customer Rating	7.5/10
Number of Reviews	28
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	116
Number of Floors	6
Year Renovated	2019
Rate Starts From	64
Address	321 Cua Dai Street, Hoi An City, Vietnam
City	Hoi An
State	Quang Nam
Zipcode	560000
Country	Vietnam
Continent	Asia
Location	View on Google Maps

Reviews

The rooftop bar at Mercure Hoi An has amazing views of the city. Perfect for enjoying a sunset cocktail.

— Tony Bregasi

Mercure Hoi An is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Ventas Diamant

The complimentary amenities at Mercure Hoi An made our stay extra special. Little touches that exceeded our expectations.

— Maverick Haaning

The room decor at Mercure Hoi An was tastefully done, creating a cozy and inviting atmosphere.

— Levoyer Leith

The check-in process at Mercure Hoi An was swift and seamless. A hassle-free start to our wonderful stay.

— Freya Steinberg

The panoramic views from Mercure Hoi An were breathtaking. A picturesque backdrop for our vacation.

— Georgina Garry

The lobby ambiance at Mercure Hoi An was sophisticated yet welcoming. A great place to unwind after a day of exploration.

— Manuela Leatham

The staff's local recommendations at Mercure Hoi An led us to some hidden gems in Hoi An. Truly appreciated their insights.

— Miguelina Genis

The attention to cleanliness at Mercure Hoi An was commendable. We felt safe and comfortable throughout our stay.

— Mateo Nidia

Impressed with Mercure Hoi An's attention to detail. Flawless experience from start to finish.

— Albina Hedeya

Design and architecture of Mercure Hoi An reflected modernity and local charm.

— Ahmay Fouladgar

Stunning views from Mercure Hoi An. A picturesque setting for a memorable getaway.

— Vlastimil Mendoza

In-room amenities at Mercure Hoi An were satisfactory. Met basic needs without any frills.

— Gerbert Training

Housekeeping at Mercure Hoi An did a decent job. Rooms were kept tidy and clean.

— Seth Helle's

The room temperature control at Mercure Hoi An was effective. Easily adjustable to personal preference.

— Janelle Montgomery

The security measures at Mercure Hoi An were standard. Felt secure during my stay.

— Paz Kinaci

The overall cleanliness at Mercure Hoi An was acceptable. Common areas were well-maintained.

— Elliott Streif

The in-room safe at Mercure Hoi An was functional. Provided secure storage for valuables.

— Adams Demmel

The guest information materials at Mercure Hoi An were informative. Useful for first-time visitors.

— Instructora Beddingfield

The conference facilities at Mercure Hoi An were well-equipped. Adequate for business meetings.

— Marcella Chuck

The housekeeping service at Mercure Hoi An was thorough. Rooms consistently well-maintained.

— Danell Vecerril

The concierge service at Mercure Hoi An was helpful. Provided useful local recommendations.

— Morice Spuhler

The bathroom amenities at Mercure Hoi An were of good quality. Well-stocked supplies.

— Lizabeth Natalia

The accessibility features at Mercure Hoi An were thoughtful. Considerate design for all guests.

— Richardson Pezzotti

The room amenities at Mercure Hoi An were lacking. Insufficient for a comfortable stay.

— Geronimo Thalji

The overall ambiance at Mercure Hoi An was depressing. Lack of positive energy.

— Lluvia Enbody

The Wi-Fi at Mercure Hoi An was consistently unreliable. Frequent drops in connectivity.

— Felix Gaxiola

The general cleanliness at Mercure Hoi An was appalling. Filthy common areas and neglected spaces.

— Kaynak Groeskamp

Furniture and fixtures at Mercure Hoi An were worn and shabby. Clearly in need of replacement.

— Shahab Marin

Wi-Fi at Mercure Hoi An was persistently unreliable. Frequent drops in connectivity.

— Selene Timsina

The bed bugs at Mercure Hoi An ruined my stay. Unacceptable conditions and poor management.

— Olalla Portocarrero

Cleanliness was non-existent at Mercure Hoi An. The state of the bathrooms was revolting.

— Ira Kennyk

Staying at Mercure Hoi An was like stepping into a dream. The Mercure brand's commitment to excellence was evident in every aspect, from the well-appointed rooms to the top-notch service. I couldn't have asked for a better experience.

— Lic.patricia Gooden

Mercure Hoi An in Hoi An is a true gem. The 4-star accommodation, coupled with the unique views, created an unforgettable experience. From the moment I checked in to the moment I checked out, every detail was perfect.

— Cornell Sjoholm

Mercure Hoi An, part of the prestigious Accor Hotels, provided an experience like no other. The 4-star luxury and the unique offerings of the Mercure brand made my stay truly extraordinary.

— Wright Villanueva

Mercure Hoi An in Hoi An is a true gem. The Mercure brand's commitment to excellence, coupled with the 4-star accommodations, provided an unforgettable experience.

— Golan Jocuns

Mercure Hoi An, a part of the esteemed Accor Hotels, is a must-visit. The 4-star luxury, coupled with the distinctive features of the Mercure brand, ensured a remarkable stay.

— Eliza Macon

I had an amazing experience at Mercure Hoi An. The Mercure brand's dedication to providing top-notch service, combined with the 4-star accommodations, exceeded my expectations.

— Luibov Hiebler

Mercure Hoi An, part of the renowned Accor Hotels, provides an unparalleled experience. The 4-star luxury and unique features of the Mercure brand set it apart.

— Dayari Guest

From the moment I entered Mercure Hoi An, I felt the warmth of hospitality. The Mercure brand's unique offerings and the 4-star accommodations ensured a truly indulgent experience.

— Ram Cate

Mercure Hoi An, part of the renowned Accor Hotels, provides an unmatched experience. The 4-star luxury and unique features of the Mercure brand set it apart.

— Meenakshi Jander

General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Mercure Hoi An?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Mercure Hoi An is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Mercure Hoi An?

A: Mercure Hoi An offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does Mercure Hoi An measure up?

A: The 4 stars indicate the quality and services a hotel provides. Mercure Hoi An meets these standards, ensuring a comfortable stay.

Q: Tell me more about Mercure Hoi An's check-in and check-out process. Is it straightforward?

A: Checking in at Mercure Hoi An is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at Mercure Hoi An?

A: Guests consistently rate Mercure Hoi An positively, with an average rating of 7.5 based on 28 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Mercure Hoi An online?

A: Booking a room at Mercure Hoi An is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Mercure Hoi An?

A: Yes, booking directly with Mercure Hoi An often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Mercure Hoi An in advance?

A: Booking in advance at Mercure Hoi An ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Mercure Hoi An, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Mercure Hoi An. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Mercure Hoi An?

A: Mercure Hoi An strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Mercure Hoi An ensure a secure and hassle-free booking process for guests?

A: Mercure Hoi An employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Mercure Hoi An?

A: Yes, Mercure Hoi An often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Mercure Hoi An?

A: Yes, Mercure Hoi An may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Mercure Hoi An ensure the privacy and security of guest information during the booking process?

A: Mercure Hoi An prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Mercure Hoi An provide accessible accommodations for guests with special needs?

A: Yes, Mercure Hoi An is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Mercure Hoi An?

A: Mercure Hoi An understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Mercure Hoi An?

A: Yes, Mercure Hoi An is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Mercure Hoi An provide shuttle services to popular attractions or transportation hubs?

A: Mercure Hoi An may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Mercure Hoi An?

A: Guests often praise the service and hospitality at Mercure Hoi An, describing it as 7.5 based on 28 reviews.

Frequently Asked

Q: Which hotel chain does Mercure Hoi An belong to?

A: Mercure Hoi An belongs to the Accor Hotels chain.

Q: What is the star rating of Mercure Hoi An?

A: Mercure Hoi An has a star rating of 4.

Q: In which city is Mercure Hoi An located?

A: Mercure Hoi An is situated in Hoi An, Quang Nam, Vietnam.

Q: Can you provide information about Mercure Hoi An's check-in and check-out times?

A: Mercure Hoi An offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does Mercure Hoi An have?

A: Mercure Hoi An has a total of 116 rooms.

Q: Has Mercure Hoi An undergone any recent renovations?

A: Yes, Mercure Hoi An underwent renovations in 2019.

Q: What is the average rating as per reviews for Mercure Hoi An?

A: Mercure Hoi An holds an average rating of 7.5 based on reviews.

Q: Can you provide information about Mercure Hoi An's accommodation types?

A: Mercure Hoi An offers various types of accommodations, including Hotel.

Q: Discover the allure of Mercure Hoi An - What sets its accommodations apart?

A: Mercure Hoi An captivates guests with its unique Hotel accommodations.

Q: Mercure Hoi An Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Mercure Hoi An and the factors contributing to its star rating.

Q: Mercure Hoi An Essence - What makes its presence in Hoi An truly unforgettable?

A: Immerse yourself in the essence of Mercure Hoi An and its impact on the vibrant city of Hoi An.

Q: Mercure Hoi An Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Mercure Hoi An.

Q: Mercure Hoi An Symphony - How has it harmonized with the spirit of Hoi An?

A: Delve into the symphony of Mercure Hoi An as it resonates with the cultural heartbeat of Hoi An.

Q: Mercure Hoi An Oasis - A haven of tranquility in Hoi An. What sets it apart?

A: Discover why Mercure Hoi An is considered an oasis of tranquility amidst the bustling energy of Hoi An.

Q: Mercure Hoi An Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Mercure Hoi An, offering a glimpse of the enchanting world beyond its walls.

Q: Mercure Hoi An Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Mercure Hoi An unique.

Q: Mercure Hoi An Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Mercure Hoi An.

Q: Mercure Hoi An Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Mercure Hoi An, uncovering the truths that lie beneath the surface.