Accor Hotels in the Heart of Hoi An, Quang Nam, Vietnam: Reviews on Mercure Hoi An

Discover Luxury at Accor Hotels in the Heart of Hoi An, Vietnam

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Hoi An, Quang Nam, Vietnam, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Accor Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at 321 Cua Dai Street, Hoi An City, Vietnam, Hoi An, Quang Nam, 560000, Vietnam, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 116 meticulously designed rooms spread across 6 floors, Accor Hotels ensures a personalized experience for every guest.

Accor Hotels Interior 1
Accor Hotels Interior 2

Luxurious Amenities and Unmatched Views

Accor Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Hoi An. With 28 reviews and an average rating of 7.5/10, you can trust in the quality of service provided.

Premium Experience Starting from 64 USD

Accor Hotels Ambiance

Experience unparalleled luxury starting from 64 USD, promising an exclusive and unforgettable stay in Hoi An, Quang Nam, Vietnam.

Hotel Overview

Ideally located in the prime touristic area of Cam Chau, Mercure Hoi An Royal promises a relaxing and wonderful visit. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop. Some of the well-appointed guestrooms feature television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. Enjoy the hotel's recreational facilities, including fitness center, sauna, outdoor pool, spa, massage, before retiring to your room for a well-deserved rest. Mercure Hoi An Royal combines warm hospitality with a lovely ambiance to make your stay in Hoi An unforgettable.

Guest Ratings and Reviews

Based on 28 reviews, Accor Hotels has an average rating of 7.5/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Hoi An.

Hotel Summary

Hotel NameMercure Hoi An
ChainAccor Hotels
BrandMercure
Star Rating4 Star
Customer Rating7.5/10
Number of Reviews28
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms116
Number of Floors6
Year Renovated2019
Rate Starts From64
Address321 Cua Dai Street, Hoi An City, Vietnam
CityHoi An
StateQuang Nam
Zipcode560000
CountryVietnam
ContinentAsia
LocationView on Google Maps

Reviews

Surprisingly quiet for a hotel in the city center. We slept like babies at Mercure Hoi An!

— Nailya Moscatelli


Our room had a breathtaking view of Hoi An from Mercure Hoi An. It made our stay even more memorable.

— Cecilia Salina


We chose Mercure Hoi An for its central location, and it didn't disappoint. Easy access to all the must-see spots.

— Jhony Quirk


During our stay at Mercure Hoi An, the concierge went above and beyond to recommend local gems and hidden treasures.

— Arthur2 Coleman


The panoramic views from Mercure Hoi An were breathtaking. A picturesque backdrop for our vacation.

— Jillaine Quezada


The design and architecture of Mercure Hoi An reflected a perfect blend of modernity and local charm.

— Cynthia Domis


Impressed with Mercure Hoi An's attention to detail. Flawless experience from start to finish.

— Marciano Bibancos


Chose Mercure Hoi An for its location—easy access to must-see spots. Didn't disappoint.

— Wylie Vidot


Enjoyed the cozy atmosphere at Mercure Hoi An. Room decor was tastefully done.

— Kruger Clabecq


Mercure Hoi An lived up to the Mercure brand promise. A perfect blend of luxury and comfort.

— Tobi Cobian


During our stay at Mercure Hoi An, the concierge provided fantastic local recommendations.

— Sepideh Helfand


At Mercure Hoi An, the check-in process was swift and seamless. A hassle-free start.

— Kimberly Solorzano


Spa services at Mercure Hoi An were a highlight. Professional and relaxing—perfect.

— Ibrahim Bee


Exceptional service at Mercure Hoi An. Every aspect, from decor to amenities, exceeded expectations.

— Krizia Rodrigues


The lobby at Mercure Hoi An struck the perfect balance—sophisticated yet welcoming.

— Selena Clark


The spa services at Mercure Hoi An were a highlight. Professional and utterly relaxing.

— Ginger Walker


The facilities at Mercure Hoi An were standard. Nothing extraordinary, but met our basic needs.

— Nazira Herrmann


Parking facilities at Mercure Hoi An were standard. Sufficient space for guests.

— Julia Salgado


The mini-fridge in my room at Mercure Hoi An worked well. Kept items cool as expected.

— Arely Glenn


The bedding at Mercure Hoi An was comfortable. Provided a good night's sleep.

— Lauryn Jocuns


The guest privacy measures at Mercure Hoi An were satisfactory. No unwarranted intrusions.

— Conte Hiebler


The on-site parking at Mercure Hoi An was convenient. Accessible with ease.

— Solange Kramberg


The guest information materials at Mercure Hoi An were informative. Useful for first-time visitors.

— Alessandra Mesirow


The lobby area at Mercure Hoi An was spacious and well-lit. Pleasant ambiance.

— Clemente Hahn


The on-site gym at Mercure Hoi An had a variety of equipment. Suitable for a quick workout.

— Aura Trommen


The toiletry brands provided at Mercure Hoi An were recognizable. Quality hygiene products.

— Contenti Clise


The housekeeping service at Mercure Hoi An was thorough. Rooms consistently well-maintained.

— Pam Heemskerk


The window views from Mercure Hoi An were pleasant. Overlooked notable landmarks.

— Ame Kravchenko


The on-site bar at Mercure Hoi An had a vibrant atmosphere. Ideal for socializing.

— Lynda Videla


The overall decor theme at Mercure Hoi An was cohesive. Aesthetic consistency.

— Bieta Photoshooting


The cleanliness of my room at Mercure Hoi An left much to be desired. Not up to standard.

— Arlene Grant


The food quality at Mercure Hoi An was subpar. Limited and unappetizing options.

— Randall Barrera


The overall atmosphere at Mercure Hoi An was unwelcoming. Lack of warmth.

— Fidel Yunes


The room amenities at Mercure Hoi An were lacking. Insufficient for a comfortable stay.

— Kane Bukhari


The overall maintenance of Mercure Hoi An was lacking. Visible signs of wear and tear.

— Remo Kelly


The check-in process at Mercure Hoi An was a disaster. Endured long queues and delays.

— Siffat Lachlan


The bed comfort at Mercure Hoi An was a nightmare. Unbearably hard mattress and lumpy pillows.

— Michaela Freeberg


The facilities for business travelers at Mercure Hoi An were severely lacking. Unusable amenities.

— Ron Schurch


My experience at Mercure Hoi An was nothing short of a nightmare. Terrible service and unresponsive staff.

— Andrews Finzi


Decor throughout Mercure Hoi An was outdated and unappealing. Felt like a time warp.

— Alicen Christie


Overall upkeep of Mercure Hoi An was disappointing. Clearly neglected and deteriorating.

— Karmen Percasky


The state of hygiene at Mercure Hoi An was horrifying. I wouldn't dare stay there again.

— Barb Lama


The unprofessionalism of the staff at Mercure Hoi An was shocking. A total lack of courtesy.

— Shirikant Cassar


At Mercure Hoi An, I felt like I was staying in a budget motel. Absolutely no luxury.

— Nicole Wang


My overall experience at Mercure Hoi An was so bad, I had to cut my stay short.

— Janara Nottingham


My recent stay at Mercure Hoi An, part of the Accor Hotels, was truly exceptional. From the moment I entered the 4-star establishment, I was greeted with warmth and luxury. The Mercure brand's promise of comfort was evident in every detail, from the super comfy beds to the exquisite decor.

— Jackson Garrigos


I recently had the pleasure of staying at Mercure Hoi An, part of the distinguished Accor Hotels. The 4-star luxury and unique features of the Mercure brand made my stay truly exceptional.

— Candice Marco


Mercure Hoi An, part of the esteemed Accor Hotels, is a destination worth visiting. The 4-star luxury, along with the distinctive features of the Mercure brand, ensured a remarkable experience.

— Wesley Tena


My visit to Mercure Hoi An in Hoi An was outstanding. The Mercure brand's commitment to quality and the 4-star accommodations made for an unforgettable experience.

— Irby Reyes


I recently enjoyed a stay at Mercure Hoi An, and it was phenomenal. The Mercure brand's dedication to excellence and the 4-star accommodations made it a truly memorable retreat.

— Avila Schoonover


General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Mercure Hoi An?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Mercure Hoi An is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Mercure Hoi An?

A: Mercure Hoi An offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Mercure Hoi An measure up?

A: The 4 stars indicate the quality and services a hotel provides. Mercure Hoi An meets these standards, ensuring a comfortable stay.


Q: Tell me more about Mercure Hoi An's check-in and check-out process. Is it straightforward?

A: Checking in at Mercure Hoi An is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Mercure Hoi An?

A: Guests consistently rate Mercure Hoi An positively, with an average rating of 7.5 based on 28 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Mercure Hoi An online?

A: Booking a room at Mercure Hoi An is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Mercure Hoi An?

A: Yes, booking directly with Mercure Hoi An often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Mercure Hoi An in advance?

A: Booking in advance at Mercure Hoi An ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Mercure Hoi An, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Mercure Hoi An. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Mercure Hoi An?

A: Mercure Hoi An strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Mercure Hoi An ensure a secure and hassle-free booking process for guests?

A: Mercure Hoi An employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Mercure Hoi An?

A: Yes, Mercure Hoi An often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Mercure Hoi An?

A: Yes, Mercure Hoi An may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Mercure Hoi An ensure the privacy and security of guest information during the booking process?

A: Mercure Hoi An prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Mercure Hoi An provide accessible accommodations for guests with special needs?

A: Yes, Mercure Hoi An is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Mercure Hoi An?

A: Mercure Hoi An understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Mercure Hoi An?

A: Yes, Mercure Hoi An is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Mercure Hoi An provide shuttle services to popular attractions or transportation hubs?

A: Mercure Hoi An may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Mercure Hoi An?

A: Guests often praise the service and hospitality at Mercure Hoi An, describing it as 7.5 based on 28 reviews.


Frequently Asked

Q: Which hotel chain does Mercure Hoi An belong to?

A: Mercure Hoi An belongs to the Accor Hotels chain.


Q: What is the star rating of Mercure Hoi An?

A: Mercure Hoi An has a star rating of 4.


Q: In which city is Mercure Hoi An located?

A: Mercure Hoi An is situated in Hoi An, Quang Nam, Vietnam.


Q: Can you provide information about Mercure Hoi An's check-in and check-out times?

A: Mercure Hoi An offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Mercure Hoi An have?

A: Mercure Hoi An has a total of 116 rooms.


Q: Has Mercure Hoi An undergone any recent renovations?

A: Yes, Mercure Hoi An underwent renovations in 2019.


Q: What is the average rating as per reviews for Mercure Hoi An?

A: Mercure Hoi An holds an average rating of 7.5 based on reviews.


Q: Can you provide information about Mercure Hoi An's accommodation types?

A: Mercure Hoi An offers various types of accommodations, including Hotel.


Q: Discover the allure of Mercure Hoi An - What sets its accommodations apart?

A: Mercure Hoi An captivates guests with its unique Hotel accommodations.


Q: Mercure Hoi An Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Mercure Hoi An and the factors contributing to its star rating.


Q: Mercure Hoi An Essence - What makes its presence in Hoi An truly unforgettable?

A: Immerse yourself in the essence of Mercure Hoi An and its impact on the vibrant city of Hoi An.


Q: Mercure Hoi An Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Mercure Hoi An.


Q: Mercure Hoi An Symphony - How has it harmonized with the spirit of Hoi An?

A: Delve into the symphony of Mercure Hoi An as it resonates with the cultural heartbeat of Hoi An.


Q: Mercure Hoi An Oasis - A haven of tranquility in Hoi An. What sets it apart?

A: Discover why Mercure Hoi An is considered an oasis of tranquility amidst the bustling energy of Hoi An.


Q: Mercure Hoi An Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Mercure Hoi An, offering a glimpse of the enchanting world beyond its walls.


Q: Mercure Hoi An Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Mercure Hoi An unique.


Q: Mercure Hoi An Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Mercure Hoi An.


Q: Mercure Hoi An Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Mercure Hoi An, uncovering the truths that lie beneath the surface.