Accor Hotels in the Heart of Hoi An, Quang Nam, Vietnam: Reviews on Mercure Hoi An

Discover Luxury at Accor Hotels in the Heart of Hoi An, Vietnam

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Hoi An, Quang Nam, Vietnam, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Accor Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at 321 Cua Dai Street, Hoi An City, Vietnam, Hoi An, Quang Nam, 560000, Vietnam, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 116 meticulously designed rooms spread across 6 floors, Accor Hotels ensures a personalized experience for every guest.

Accor Hotels Interior 1
Accor Hotels Interior 2

Luxurious Amenities and Unmatched Views

Accor Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Hoi An. With 28 reviews and an average rating of 7.5/10, you can trust in the quality of service provided.

Premium Experience Starting from 64 USD

Accor Hotels Ambiance

Experience unparalleled luxury starting from 64 USD, promising an exclusive and unforgettable stay in Hoi An, Quang Nam, Vietnam.

Hotel Overview

Ideally located in the prime touristic area of Cam Chau, Mercure Hoi An Royal promises a relaxing and wonderful visit. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop. Some of the well-appointed guestrooms feature television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. Enjoy the hotel's recreational facilities, including fitness center, sauna, outdoor pool, spa, massage, before retiring to your room for a well-deserved rest. Mercure Hoi An Royal combines warm hospitality with a lovely ambiance to make your stay in Hoi An unforgettable.

Guest Ratings and Reviews

Based on 28 reviews, Accor Hotels has an average rating of 7.5/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Hoi An.

Hotel Summary

Hotel NameMercure Hoi An
ChainAccor Hotels
BrandMercure
Star Rating4 Star
Customer Rating7.5/10
Number of Reviews28
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms116
Number of Floors6
Year Renovated2019
Rate Starts From64
Address321 Cua Dai Street, Hoi An City, Vietnam
CityHoi An
StateQuang Nam
Zipcode560000
CountryVietnam
ContinentAsia
LocationView on Google Maps

Reviews

Convenient location and super comfy beds made Mercure Hoi An a great spot for my city break. Would definitely recommend!

— Sheryl Contador


A little gem just off the main tourist trail. Quiet, charming, and with a real local feel at Mercure Hoi An.

— Dean Minzer


The location of Mercure Hoi An was perfect for exploring the city. Many attractions were within walking distance.

— Amdia Tomasovich


The in-room amenities at Mercure Hoi An were thoughtful and convenient. Everything we needed was right at our fingertips.

— Wen Trinel


At Mercure Hoi An, the check-in process was swift and seamless. A hassle-free start.

— Patric Galardi


Appreciated Mercure Hoi An's eco-friendly initiatives. Reassuring to stay at a sustainable hotel.

— Aiden Mayer


Sophisticated yet welcoming lobby at Mercure Hoi An. A great place to unwind.

— Ira Toussaint


In-room amenities at Mercure Hoi An were thoughtful and convenient. Everything we needed.

— Alix Meymarian


Loved our stay at Mercure Hoi An. Great location, comfy beds—will return for sure!

— Kane Ritchie


Check-in at Mercure Hoi An was swift and seamless. A smooth start to our wonderful stay.

— Cordelia Chance


Commendable eco-friendly initiatives at Mercure Hoi An. Proud to support sustainable practices.

— Cheyenne Mecia


The decor at Mercure Hoi An was a bit outdated. Could benefit from a refresh.

— Sebastian Johansson


Housekeeping at Mercure Hoi An did a decent job. Rooms were kept tidy and clean.

— Master Frazier


The fitness center at Mercure Hoi An was average. Equipment was basic but functional.

— Heco Choi


The soundproofing at Mercure Hoi An was moderate. Some noise could be heard from adjacent rooms.

— Marly Cave


The staff responsiveness at Mercure Hoi An was satisfactory. Addressed queries in a timely manner.

— William Fandos


The television in my room at Mercure Hoi An had a variety of channels. Entertainment options were sufficient.

— Tim Obiols


The guest privacy measures at Mercure Hoi An were satisfactory. No unwarranted intrusions.

— Daskey Onieal


The bed linens at Mercure Hoi An were clean and well-maintained. No issues with hygiene.

— Liisa Ostfeld


The hotel signage at Mercure Hoi An was clear. Easy navigation around the premises.

— Silk Kaminski


The check-in process at Mercure Hoi An was smooth. Staff provided clear instructions.

— Ayme Alengria


The overall lighting in my room at Mercure Hoi An was good. No issues with brightness.

— Talitha Mcauliffe


The in-room amenities at Mercure Hoi An were comprehensive. Everything needed for a comfortable stay.

— Fani Dldlddl


The overall security measures at Mercure Hoi An were reassuring. Well-monitored premises.

— Jolene Mohammad


The Wi-Fi speed at Mercure Hoi An was satisfactory. Good for browsing and streaming.

— Lucienne Paine


The bed linens at Mercure Hoi An were clean and comfortable. Provided a good night's sleep.

— Cinthhia Samantha.


The room size at Mercure Hoi An was spacious. Allowed for comfortable movement.

— Ryanne Goutal


The outdoor seating area at Mercure Hoi An was pleasant. Relaxing environment.

— Ronni Clement


The overall decor theme at Mercure Hoi An was cohesive. Aesthetic consistency.

— Marko Pendleton


The view from my room at Mercure Hoi An was disappointing. Lacked scenic appeal.

— Lola Parrish


The overall atmosphere at Mercure Hoi An was unwelcoming. Lack of warmth.

— Lucio Glanell


The bed comfort at Mercure Hoi An was unsatisfactory. Hard mattress and flat pillows.

— Analia Romney


Room service at Mercure Hoi An was consistently slow. Frustrating delays and poor responses.

— Hilary Caruso


At Mercure Hoi An, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Billy Gallery


I had to endure constant plumbing issues at Mercure Hoi An. The smell alone was unbearable.

— Lanae Gooden


The unprofessionalism of the staff at Mercure Hoi An was shocking. A total lack of courtesy.

— Dane Otis


I recently stayed at Mercure Hoi An in Hoi An, and it was a delight from start to finish. The 4-star luxury, the welcoming staff, and the exquisite decor showcased the excellence of the Mercure brand.

— Ivin Allen


Staying at Mercure Hoi An was a true pleasure. The 4-star experience, paired with the distinctive features of the Mercure brand, made for an indulgent and relaxing getaway.

— Graciela Hedeya


I had an amazing experience at Mercure Hoi An. The Mercure brand's dedication to providing top-notch service, combined with the 4-star accommodations, exceeded my expectations.

— Dill Reynaud


I recently enjoyed a stay at Mercure Hoi An, and it was exceptional. The Mercure brand's attention to detail and the 4-star accommodations exceeded my expectations.

— Denise Casanova


My visit to Mercure Hoi An in Hoi An was outstanding. The Mercure brand's commitment to quality and the 4-star accommodations made for an unforgettable experience.

— Carlitos Kaicher


From the moment I entered Mercure Hoi An, I knew it was going to be a special stay. The Mercure brand's attention to detail and the 4-star luxury were exceptional.

— Cecilia Losardo


Mercure Hoi An, affiliated with the renowned Accor Hotels, offers an experience like no other. The 4-star luxury and unique features of the Mercure brand set it apart.

— Barbro Marion


General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Mercure Hoi An?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Mercure Hoi An is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Mercure Hoi An?

A: Mercure Hoi An offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Mercure Hoi An measure up?

A: The 4 stars indicate the quality and services a hotel provides. Mercure Hoi An meets these standards, ensuring a comfortable stay.


Q: Tell me more about Mercure Hoi An's check-in and check-out process. Is it straightforward?

A: Checking in at Mercure Hoi An is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Mercure Hoi An?

A: Guests consistently rate Mercure Hoi An positively, with an average rating of 7.5 based on 28 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Mercure Hoi An online?

A: Booking a room at Mercure Hoi An is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Mercure Hoi An?

A: Yes, booking directly with Mercure Hoi An often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Mercure Hoi An in advance?

A: Booking in advance at Mercure Hoi An ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Mercure Hoi An, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Mercure Hoi An. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Mercure Hoi An?

A: Mercure Hoi An strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Mercure Hoi An ensure a secure and hassle-free booking process for guests?

A: Mercure Hoi An employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Mercure Hoi An?

A: Yes, Mercure Hoi An often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Mercure Hoi An?

A: Yes, Mercure Hoi An may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Mercure Hoi An ensure the privacy and security of guest information during the booking process?

A: Mercure Hoi An prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Mercure Hoi An provide accessible accommodations for guests with special needs?

A: Yes, Mercure Hoi An is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Mercure Hoi An?

A: Mercure Hoi An understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Mercure Hoi An?

A: Yes, Mercure Hoi An is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Mercure Hoi An provide shuttle services to popular attractions or transportation hubs?

A: Mercure Hoi An may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Mercure Hoi An?

A: Guests often praise the service and hospitality at Mercure Hoi An, describing it as 7.5 based on 28 reviews.


Frequently Asked

Q: Which hotel chain does Mercure Hoi An belong to?

A: Mercure Hoi An belongs to the Accor Hotels chain.


Q: What is the star rating of Mercure Hoi An?

A: Mercure Hoi An has a star rating of 4.


Q: In which city is Mercure Hoi An located?

A: Mercure Hoi An is situated in Hoi An, Quang Nam, Vietnam.


Q: Can you provide information about Mercure Hoi An's check-in and check-out times?

A: Mercure Hoi An offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Mercure Hoi An have?

A: Mercure Hoi An has a total of 116 rooms.


Q: Has Mercure Hoi An undergone any recent renovations?

A: Yes, Mercure Hoi An underwent renovations in 2019.


Q: What is the average rating as per reviews for Mercure Hoi An?

A: Mercure Hoi An holds an average rating of 7.5 based on reviews.


Q: Can you provide information about Mercure Hoi An's accommodation types?

A: Mercure Hoi An offers various types of accommodations, including Hotel.


Q: Discover the allure of Mercure Hoi An - What sets its accommodations apart?

A: Mercure Hoi An captivates guests with its unique Hotel accommodations.


Q: Mercure Hoi An Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Mercure Hoi An and the factors contributing to its star rating.


Q: Mercure Hoi An Essence - What makes its presence in Hoi An truly unforgettable?

A: Immerse yourself in the essence of Mercure Hoi An and its impact on the vibrant city of Hoi An.


Q: Mercure Hoi An Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Mercure Hoi An.


Q: Mercure Hoi An Symphony - How has it harmonized with the spirit of Hoi An?

A: Delve into the symphony of Mercure Hoi An as it resonates with the cultural heartbeat of Hoi An.


Q: Mercure Hoi An Oasis - A haven of tranquility in Hoi An. What sets it apart?

A: Discover why Mercure Hoi An is considered an oasis of tranquility amidst the bustling energy of Hoi An.


Q: Mercure Hoi An Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Mercure Hoi An, offering a glimpse of the enchanting world beyond its walls.


Q: Mercure Hoi An Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Mercure Hoi An unique.


Q: Mercure Hoi An Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Mercure Hoi An.


Q: Mercure Hoi An Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Mercure Hoi An, uncovering the truths that lie beneath the surface.