Accor Hotels in the Heart of Makassar, South Sulawesi, Indonesia: Reviews on Novotel Makassar Grand Shayla Hotel

Discover Luxury at Accor Hotels in the Heart of Makassar, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Makassar, South Sulawesi, Indonesia, this Accor Hotels promises an experience like no other. With a 3.5-star rating, it stands as a testament to opulence.

Accor Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at Jalan Charil Anwar No. 28, Makassar, South Sulawesi, 90115, Indonesia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 260 meticulously designed rooms spread across 13 floors, Accor Hotels ensures a personalized experience for every guest.

Accor Hotels Interior 1
Accor Hotels Interior 2

Luxurious Amenities and Unmatched Views

Accor Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 3.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Makassar. With 316 reviews and an average rating of 8.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 40 USD

Accor Hotels Ambiance

Experience unparalleled luxury starting from 40 USD, promising an exclusive and unforgettable stay in Makassar, South Sulawesi, Indonesia.

Hotel Overview

The 4-star Novotel Makassar Grand Shayla Hotel offers comfort and convenience whether you're on business or holiday in Makassar. The property features a wide range of facilities to make your stay a pleasant experience. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, wheelchair accessible. Television LCD/plasma screen, carpeting, free welcome drink, mirror, sewing kit can be found in selected guestrooms. Access to the hotel's fitness center, outdoor pool, spa, massage, pool (kids) will further enhance your satisfying stay. A welcoming atmosphere and excellent service are what you can expect during your stay at Novotel Makassar Grand Shayla Hotel.

Guest Ratings and Reviews

Based on 316 reviews, Accor Hotels has an average rating of 8.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Makassar.

Hotel Summary

Hotel NameNovotel Makassar Grand Shayla Hotel
ChainAccor Hotels
BrandNovotel
Star Rating3.5 Star
Customer Rating8.3/10
Number of Reviews316
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms260
Number of Floors13
Year Opened2015
Rate Starts From40
AddressJalan Charil Anwar No. 28
CityMakassar
StateSouth Sulawesi
Zipcode90115
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

Convenient location and super comfy beds made Novotel Makassar Grand Shayla Hotel a great spot for my city break. Would definitely recommend!

— Rubem Siniak


The customer service at Novotel Makassar Grand Shayla Hotel was exceptional. Every staff member we encountered was friendly and helpful.

— Sylvie Timmothie


The in-house restaurant at Novotel Makassar Grand Shayla Hotel exceeded our expectations. The food was delicious, and the ambiance was lovely.

— Caryn Luxton


Our room had a breathtaking view of Makassar from Novotel Makassar Grand Shayla Hotel. It made our stay even more memorable.

— Kataryna Kwan


Enjoyed the cozy atmosphere at Novotel Makassar Grand Shayla Hotel. Room decor was tastefully done.

— Ivo Toleti


Thoroughly enjoyed the services at Novotel Makassar Grand Shayla Hotel. Added a unique touch to our stay.

— Andye Cordovia


Cleanliness at Novotel Makassar Grand Shayla Hotel was commendable. Felt safe and comfortable throughout.

— Tracie Alvarado


Complimentary amenities at Novotel Makassar Grand Shayla Hotel were a delightful surprise. Added value to our stay.

— Shenna Cota


Service at Novotel Makassar Grand Shayla Hotel was okay. Nothing exceptional, but no major complaints either.

— Sussie Beahc


The view from Novotel Makassar Grand Shayla Hotel was average. Expected more considering the location.

— Lavey Henriquez


The decor at Novotel Makassar Grand Shayla Hotel was a bit outdated. Could benefit from a refresh.

— Liseth Farwell


The exterior of Novotel Makassar Grand Shayla Hotel was average. Didn't leave a lasting impression.

— Eli Eakins


The check-in process at Novotel Makassar Grand Shayla Hotel was smooth. Standard procedure without any complications.

— Brandy Schustir


The bedding at Novotel Makassar Grand Shayla Hotel was comfortable. Provided a good night's sleep.

— Didi Orendain


The guest privacy measures at Novotel Makassar Grand Shayla Hotel were satisfactory. No unwarranted intrusions.

— Amigos Dreyfous


The soundproofing in my room at Novotel Makassar Grand Shayla Hotel was moderate. Could hear occasional noise from nearby rooms.

— Allesandro Vanderhoop


The room size at Novotel Makassar Grand Shayla Hotel was spacious. Allowed for comfortable movement.

— Saphia O'neil


The cleanliness of my room at Novotel Makassar Grand Shayla Hotel left much to be desired. Not up to standard.

— Mauricio Maroevich


The overall atmosphere at Novotel Makassar Grand Shayla Hotel was unwelcoming. Lack of warmth.

— Ilze Leveque


The room amenities at Novotel Makassar Grand Shayla Hotel were lacking. Insufficient for a comfortable stay.

— Nola Belmonte


The cleanliness of my room at Novotel Makassar Grand Shayla Hotel was appalling. Found dirt and dust everywhere.

— Vip Dixon


The food quality at Novotel Makassar Grand Shayla Hotel was atrocious. Tasteless and poorly prepared meals.

— Claudia Mahaney


The overall atmosphere at Novotel Makassar Grand Shayla Hotel was dismal. A complete lack of positive energy.

— Uziel Haid


Wi-Fi at Novotel Makassar Grand Shayla Hotel was persistently unreliable. Frequent drops in connectivity.

— Nisarut Alama


Decor throughout Novotel Makassar Grand Shayla Hotel was outdated and unappealing. Felt like a time warp.

— Eloisa Lyndsay


The lack of COVID-19 safety measures at Novotel Makassar Grand Shayla Hotel is alarming. No regard for guest well-being.

— Chrissy Wescoat


The unprofessionalism of the staff at Novotel Makassar Grand Shayla Hotel was shocking. A total lack of courtesy.

— Vittoria Ranalletti


Novotel Makassar Grand Shayla Hotel in Makassar is a hidden gem. The Novotel brand's dedication to providing top-notch service, combined with the 3.5-star luxury, made my visit a memorable one.

— Bowen Rey


From the moment I entered Novotel Makassar Grand Shayla Hotel, I felt a sense of luxury and comfort. The Novotel brand's commitment to quality, paired with the 3.5-star accommodations, exceeded my expectations.

— Carmen Herzfeld


I recently had an incredible stay at Novotel Makassar Grand Shayla Hotel. The Novotel brand's commitment to excellence truly shines through in every aspect of the 3.5-star experience.

— Kuehne Ard


I recently stayed at Novotel Makassar Grand Shayla Hotel and was impressed by the impeccable service. The Novotel brand's commitment to excellence and the 3.5-star accommodations made my visit exceptional.

— Geckos Suarez


Staying at Novotel Makassar Grand Shayla Hotel was an absolute pleasure. The Novotel brand's commitment to providing an extraordinary experience, coupled with the 3.5-star accommodations, exceeded my expectations.

— Sylvain Borenstein


General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Novotel Makassar Grand Shayla Hotel?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Novotel Makassar Grand Shayla Hotel is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Novotel Makassar Grand Shayla Hotel?

A: Novotel Makassar Grand Shayla Hotel offers a 3.5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3.5 stars for hotels, and how does Novotel Makassar Grand Shayla Hotel measure up?

A: The 3.5 stars indicate the quality and services a hotel provides. Novotel Makassar Grand Shayla Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Novotel Makassar Grand Shayla Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Novotel Makassar Grand Shayla Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Novotel Makassar Grand Shayla Hotel?

A: Guests consistently rate Novotel Makassar Grand Shayla Hotel positively, with an average rating of 8.3 based on 316 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Novotel Makassar Grand Shayla Hotel online?

A: Booking a room at Novotel Makassar Grand Shayla Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Novotel Makassar Grand Shayla Hotel?

A: Yes, booking directly with Novotel Makassar Grand Shayla Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Novotel Makassar Grand Shayla Hotel in advance?

A: Booking in advance at Novotel Makassar Grand Shayla Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Novotel Makassar Grand Shayla Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Novotel Makassar Grand Shayla Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Novotel Makassar Grand Shayla Hotel?

A: Novotel Makassar Grand Shayla Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Novotel Makassar Grand Shayla Hotel ensure a secure and hassle-free booking process for guests?

A: Novotel Makassar Grand Shayla Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Novotel Makassar Grand Shayla Hotel?

A: Yes, Novotel Makassar Grand Shayla Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Novotel Makassar Grand Shayla Hotel?

A: Yes, Novotel Makassar Grand Shayla Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Novotel Makassar Grand Shayla Hotel ensure the privacy and security of guest information during the booking process?

A: Novotel Makassar Grand Shayla Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Novotel Makassar Grand Shayla Hotel provide accessible accommodations for guests with special needs?

A: Yes, Novotel Makassar Grand Shayla Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Novotel Makassar Grand Shayla Hotel?

A: Novotel Makassar Grand Shayla Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Novotel Makassar Grand Shayla Hotel?

A: Yes, Novotel Makassar Grand Shayla Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Novotel Makassar Grand Shayla Hotel provide shuttle services to popular attractions or transportation hubs?

A: Novotel Makassar Grand Shayla Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Novotel Makassar Grand Shayla Hotel?

A: Guests often praise the service and hospitality at Novotel Makassar Grand Shayla Hotel, describing it as 8.3 based on 316 reviews.


Frequently Asked

Q: Which hotel chain does Novotel Makassar Grand Shayla Hotel belong to?

A: Novotel Makassar Grand Shayla Hotel belongs to the Accor Hotels chain.


Q: What is the star rating of Novotel Makassar Grand Shayla Hotel?

A: Novotel Makassar Grand Shayla Hotel has a star rating of 3.5.


Q: In which city is Novotel Makassar Grand Shayla Hotel located?

A: Novotel Makassar Grand Shayla Hotel is situated in Makassar, South Sulawesi, Indonesia.


Q: Can you provide information about Novotel Makassar Grand Shayla Hotel's check-in and check-out times?

A: Novotel Makassar Grand Shayla Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Novotel Makassar Grand Shayla Hotel have?

A: Novotel Makassar Grand Shayla Hotel has a total of 260 rooms.


Q: When was Novotel Makassar Grand Shayla Hotel opened to the public?

A: Novotel Makassar Grand Shayla Hotel opened its doors to the public in 2015.


Q: What is the average rating as per reviews for Novotel Makassar Grand Shayla Hotel?

A: Novotel Makassar Grand Shayla Hotel holds an average rating of 8.3 based on reviews.


Q: Can you provide information about Novotel Makassar Grand Shayla Hotel's accommodation types?

A: Novotel Makassar Grand Shayla Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Novotel Makassar Grand Shayla Hotel - What sets its accommodations apart?

A: Novotel Makassar Grand Shayla Hotel captivates guests with its unique Hotel accommodations.


Q: Novotel Makassar Grand Shayla Hotel Enigma - Unraveling the secrets behind its star rating.

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