Accor Hotels in the Heart of Pontianak, West Kalimantan, Indonesia: Reviews on Mercure Pontianak Hotel

Discover Luxury at Accor Hotels in the Heart of Pontianak, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Pontianak, West Kalimantan, Indonesia, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Accor Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at Jalan Jenderal Ahmad Yani, 91 West Kalimantan, Pontianak, West Kalimantan, 78124, Indonesia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 265 meticulously designed rooms spread across 6 floors, Accor Hotels ensures a personalized experience for every guest.

Accor Hotels Interior 1
Accor Hotels Interior 2

Luxurious Amenities and Unmatched Views

Accor Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Pontianak. With 811 reviews and an average rating of 7.9/10, you can trust in the quality of service provided.

Premium Experience Starting from 33 USD

Accor Hotels Ambiance

Experience unparalleled luxury starting from 33 USD, promising an exclusive and unforgettable stay in Pontianak, West Kalimantan, Indonesia.

Hotel Overview

Mercure Pontianak Hotel is conveniently located in the popular Pontianak City Center area. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service are there for guest's enjoyment. Designed for comfort, selected guestrooms offer television LCD/plasma screen, carpeting, clothes rack, complimentary instant coffee, complimentary tea to ensure a restful night. Take a break from a long day and make use of fitness center, outdoor pool. Discover all Pontianak has to offer by making Mercure Pontianak Hotel your base.

Guest Ratings and Reviews

Based on 811 reviews, Accor Hotels has an average rating of 7.9/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Pontianak.

Hotel Summary

Hotel NameMercure Pontianak Hotel
ChainAccor Hotels
BrandMercure
Star Rating4 Star
Customer Rating7.9/10
Number of Reviews811
Check-In Time12:00 PM
Check-Out Time02:00 PM
Number of Rooms265
Number of Floors6
Year Opened2007
Rate Starts From33
AddressJalan Jenderal Ahmad Yani, 91 West Kalimantan
CityPontianak
StateWest Kalimantan
Zipcode78124
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

The room decor at Mercure Pontianak Hotel was tastefully done, creating a cozy and inviting atmosphere.

— Beverly Knipe


The lobby ambiance at Mercure Pontianak Hotel was sophisticated yet welcoming. A great place to unwind after a day of exploration.

— Christine Second


The attention to cleanliness at Mercure Pontianak Hotel was commendable. We felt safe and comfortable throughout our stay.

— Talya Chadderton


Fantastic stay at Mercure Pontianak Hotel. Central location, comfy beds—highly recommend!

— Soshi Sokolovsky


Kudos to Mercure Pontianak Hotel's staff—friendly, attentive, and always willing to assist.

— Marytere Nourbakhsh


Thoroughly enjoyed the services at Mercure Pontianak Hotel. Added a unique touch to our stay.

— Dalet Kaalberg


Staff at Mercure Pontianak Hotel went above and beyond. Local recommendations led us to hidden gems.

— Royer Fairchild


Cleanliness at Mercure Pontianak Hotel was commendable. Felt safe and comfortable throughout.

— Valeriaa Mackenzie


Spotless cleanliness at Mercure Pontianak Hotel. Felt safe and comfortable throughout our stay.

— Jeanann Nasyrov


The facilities at Mercure Pontianak Hotel were standard. Nothing extraordinary, but met our basic needs.

— Selina Clabecq


The elevator at Mercure Pontianak Hotel was functional. No issues encountered during my stay.

— Brianna Mapes


The room service at Mercure Pontianak Hotel was prompt. Meals were delivered within the estimated time.

— Servaes Bauman


The on-site bar at Mercure Pontianak Hotel had a vibrant atmosphere. Ideal for socializing.

— Karmina Glenn


The Wi-Fi speed at Mercure Pontianak Hotel was satisfactory. Good for browsing and streaming.

— Nissim Serre


The customer service at Mercure Pontianak Hotel was disappointing. Unhelpful staff attitude.

— Chelsey Petzi


The food quality at Mercure Pontianak Hotel was subpar. Limited and unappetizing options.

— Cassidy Centeno


The internet connectivity at Mercure Pontianak Hotel was unreliable. Frequent disconnections.

— Libby Faas


The bathroom facilities at Mercure Pontianak Hotel were in dire need of repairs. Leaks and malfunctions.

— Samir Quad


The state of cleanliness at Mercure Pontianak Hotel was appalling. Found dirt and stains in every corner.

— Tiff Local


I encountered multiple maintenance issues at Mercure Pontianak Hotel. Clearly, no one cares about upkeep.

— Ginger Colby


I recently had the pleasure of staying at Mercure Pontianak Hotel, part of the distinguished Accor Hotels. The 4-star luxury and unique features of the Mercure brand made my stay truly exceptional.

— Renta Perricone


My recent visit to Mercure Pontianak Hotel was beyond delightful. The Mercure brand's attention to detail and the 4-star accommodations made for an unforgettable stay.

— Caitlyn Adair


I had the pleasure of experiencing Mercure Pontianak Hotel in Pontianak, and it was truly amazing. The Mercure brand's commitment to quality and the 4-star luxury made my stay exceptional.

— Emilio Cooley


Mercure Pontianak Hotel, part of the esteemed Accor Hotels, is a destination worth visiting. The 4-star luxury, along with the distinctive features of the Mercure brand, ensured a remarkable experience.

— Elsa Monfrecola


General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Mercure Pontianak Hotel?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Mercure Pontianak Hotel is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Mercure Pontianak Hotel?

A: Mercure Pontianak Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Mercure Pontianak Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Mercure Pontianak Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Mercure Pontianak Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Mercure Pontianak Hotel is a breeze, starting at 12:00 PM, and checking out is hassle-free, ending by 02:00 PM.


Q: How do guests generally rate their stay at Mercure Pontianak Hotel?

A: Guests consistently rate Mercure Pontianak Hotel positively, with an average rating of 7.9 based on 811 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Mercure Pontianak Hotel online?

A: Booking a room at Mercure Pontianak Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Mercure Pontianak Hotel?

A: Yes, booking directly with Mercure Pontianak Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Mercure Pontianak Hotel in advance?

A: Booking in advance at Mercure Pontianak Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Mercure Pontianak Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Mercure Pontianak Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Mercure Pontianak Hotel?

A: Mercure Pontianak Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Mercure Pontianak Hotel ensure a secure and hassle-free booking process for guests?

A: Mercure Pontianak Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Mercure Pontianak Hotel?

A: Yes, Mercure Pontianak Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Mercure Pontianak Hotel?

A: Yes, Mercure Pontianak Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Mercure Pontianak Hotel ensure the privacy and security of guest information during the booking process?

A: Mercure Pontianak Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Mercure Pontianak Hotel provide accessible accommodations for guests with special needs?

A: Yes, Mercure Pontianak Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Mercure Pontianak Hotel?

A: Mercure Pontianak Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Mercure Pontianak Hotel?

A: Yes, Mercure Pontianak Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Mercure Pontianak Hotel provide shuttle services to popular attractions or transportation hubs?

A: Mercure Pontianak Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Mercure Pontianak Hotel?

A: Guests often praise the service and hospitality at Mercure Pontianak Hotel, describing it as 7.9 based on 811 reviews.


Frequently Asked

Q: Which hotel chain does Mercure Pontianak Hotel belong to?

A: Mercure Pontianak Hotel belongs to the Accor Hotels chain.


Q: What is the star rating of Mercure Pontianak Hotel?

A: Mercure Pontianak Hotel has a star rating of 4.


Q: In which city is Mercure Pontianak Hotel located?

A: Mercure Pontianak Hotel is situated in Pontianak, West Kalimantan, Indonesia.


Q: Can you provide information about Mercure Pontianak Hotel's check-in and check-out times?

A: Mercure Pontianak Hotel offers check-in from 12:00 PM and check-out until 02:00 PM.


Q: How many rooms does Mercure Pontianak Hotel have?

A: Mercure Pontianak Hotel has a total of 265 rooms.


Q: When was Mercure Pontianak Hotel opened to the public?

A: Mercure Pontianak Hotel opened its doors to the public in 2007.


Q: What is the average rating as per reviews for Mercure Pontianak Hotel?

A: Mercure Pontianak Hotel holds an average rating of 7.9 based on reviews.


Q: Can you provide information about Mercure Pontianak Hotel's accommodation types?

A: Mercure Pontianak Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Mercure Pontianak Hotel - What sets its accommodations apart?

A: Mercure Pontianak Hotel captivates guests with its unique Hotel accommodations.


Q: Mercure Pontianak Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Mercure Pontianak Hotel and the factors contributing to its star rating.


Q: Mercure Pontianak Hotel Essence - What makes its presence in Pontianak truly unforgettable?

A: Immerse yourself in the essence of Mercure Pontianak Hotel and its impact on the vibrant city of Pontianak.


Q: Mercure Pontianak Hotel Unveiled - A visual journey through its distinctive features.

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Q: Mercure Pontianak Hotel Symphony - How has it harmonized with the spirit of Pontianak?

A: Delve into the symphony of Mercure Pontianak Hotel as it resonates with the cultural heartbeat of Pontianak.


Q: Mercure Pontianak Hotel Oasis - A haven of tranquility in Pontianak. What sets it apart?

A: Discover why Mercure Pontianak Hotel is considered an oasis of tranquility amidst the bustling energy of Pontianak.


Q: Mercure Pontianak Hotel Renaissance - How has it evolved since its opening in 2007?

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Q: Mercure Pontianak Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

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