Accor Hotels in the Heart of Surabaya, East Java, Indonesia: Reviews on Grand Mercure Surabaya City

Discover Luxury at Accor Hotels in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Surabaya, East Java, Indonesia, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jl Ahmad Yani No 71 Margorejo Wonocolo, Surabaya, East Java, 60238, Indonesia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With meticulously designed rooms spread across floors, Accor Hotels ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Surabaya. With 18 reviews and an average rating of 9.0/10, you can trust in the quality of service provided.

Premium Experience Starting from Starting Rates USD

Experience unparalleled luxury starting from starting rates USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Guest Ratings and Reviews

Based on 18 reviews, Accor Hotels has an average rating of 9.0/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	Grand Mercure Surabaya City
Chain	Accor Hotels
Brand	Grand Mercure
Star Rating	4 Star
Customer Rating	9.0/10
Number of Reviews	18
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Address	Jl Ahmad Yani No 71 Margorejo Wonocolo
City	Surabaya
State	East Java
Zipcode	60238
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

The customer service at Grand Mercure Surabaya City was exceptional. Every staff member we encountered was friendly and helpful.

— Kori Hayford

The complimentary amenities at Grand Mercure Surabaya City made our stay extra special. Little touches that exceeded our expectations.

— Flora Voisin

The attention to cleanliness at Grand Mercure Surabaya City was commendable. We felt safe and comfortable throughout our stay.

— Lco Merck

Design and architecture of Grand Mercure Surabaya City reflected modernity and local charm.

— Gill Ellis

The concierge at Grand Mercure Surabaya City provided fantastic local insights. Made our stay even more enjoyable.

— Sibylla Macknxziie

Spotless cleanliness at Grand Mercure Surabaya City. Felt safe and comfortable throughout our stay.

— Conti Jocelyn

Service at Grand Mercure Surabaya City was okay. Nothing exceptional, but no major complaints either.

— Herlinda Zandri

Breakfast options at Grand Mercure Surabaya City were standard. Could use more variety.

— Jhon Macia

The Wi-Fi connection at Grand Mercure Surabaya City was reliable. Met basic connectivity needs.

— Forrest Friedland

The lobby area at Grand Mercure Surabaya City was ordinary. Nothing remarkable about the design.

— Omar Wilder

The mini-fridge in my room at Grand Mercure Surabaya City worked well. Kept items cool as expected.

— Caitlyn D'arce

The guest privacy measures at Grand Mercure Surabaya City were satisfactory. No unwarranted intrusions.

— Ger Sarabia

The conference facilities at Grand Mercure Surabaya City were well-equipped. Adequate for business meetings.

— Bloquedo Anand

The in-room entertainment options at Grand Mercure Surabaya City were diverse. Catered to various preferences.

— Hollys Favale

The internet connectivity at Grand Mercure Surabaya City was unreliable. Frequent disconnections.

— Noa Amarainy

The food quality at Grand Mercure Surabaya City was atrocious. Tasteless and poorly prepared meals.

— Katie Ertweiler

The facilities for business travelers at Grand Mercure Surabaya City were severely lacking. Unusable amenities.

— Chad Melinger

The view from my room at Grand Mercure Surabaya City was dreadful. Overlooking a noisy and unpleasant scene.

— Sian Williem

Wi-Fi at Grand Mercure Surabaya City was persistently unreliable. Frequent drops in connectivity.

— Clotilde Frischkorn

My visit to Grand Mercure Surabaya City in Surabaya was truly memorable. The Grand Mercure brand's dedication to excellence, along with the 4-star accommodations, made it an unforgettable retreat.

— Letizia Mayor

I had the pleasure of experiencing Grand Mercure Surabaya City in Surabaya, and it was truly amazing. The Grand Mercure brand's commitment to quality and the 4-star luxury made my stay exceptional.

— Marlen Flaherty

General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Grand Mercure Surabaya City?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Grand Mercure Surabaya City is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does Grand Mercure Surabaya City measure up?

A: The 4 stars indicate the quality and services a hotel provides. Grand Mercure Surabaya City meets these standards, ensuring a comfortable stay.

Q: Tell me more about Grand Mercure Surabaya City's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Mercure Surabaya City is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at Grand Mercure Surabaya City?

A: Guests consistently rate Grand Mercure Surabaya City positively, with an average rating of 9.0 based on 18 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Grand Mercure Surabaya City online?

A: Booking a room at Grand Mercure Surabaya City is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Can I modify or cancel my booking at Grand Mercure Surabaya City, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Mercure Surabaya City. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Grand Mercure Surabaya City ensure a secure and hassle-free booking process for guests?

A: Grand Mercure Surabaya City employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Grand Mercure Surabaya City?

A: Yes, Grand Mercure Surabaya City often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Grand Mercure Surabaya City?

A: Yes, Grand Mercure Surabaya City may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Grand Mercure Surabaya City ensure the privacy and security of guest information during the booking process?

A: Grand Mercure Surabaya City prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Grand Mercure Surabaya City provide accessible accommodations for guests with special needs?

A: Yes, Grand Mercure Surabaya City is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Mercure Surabaya City?

A: Yes, Grand Mercure Surabaya City is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Grand Mercure Surabaya City provide shuttle services to popular attractions or transportation hubs?

A: Grand Mercure Surabaya City may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Grand Mercure Surabaya City?

A: Guests often praise the service and hospitality at Grand Mercure Surabaya City, describing it as 9.0 based on 18 reviews.

Frequently Asked

Q: Which hotel chain does Grand Mercure Surabaya City belong to?

A: Grand Mercure Surabaya City belongs to the Accor Hotels chain.

Q: What is the star rating of Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City has a star rating of 4.

Q: In which city is Grand Mercure Surabaya City located?

A: Grand Mercure Surabaya City is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about Grand Mercure Surabaya City's check-in and check-out times?

A: Grand Mercure Surabaya City offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: What is the average rating as per reviews for Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City holds an average rating of 9.0 based on reviews.

Q: Can you provide information about Grand Mercure Surabaya City's accommodation types?

A: Grand Mercure Surabaya City offers various types of accommodations, including Hotel.

Q: Discover the allure of Grand Mercure Surabaya City - What sets its accommodations apart?

A: Grand Mercure Surabaya City captivates guests with its unique Hotel accommodations.

Q: Grand Mercure Surabaya City Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Grand Mercure Surabaya City and the factors contributing to its star rating.

Q: Grand Mercure Surabaya City Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Grand Mercure Surabaya City and its impact on the vibrant city of Surabaya.

Q: Grand Mercure Surabaya City Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Grand Mercure Surabaya City.

Q: Grand Mercure Surabaya City Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Grand Mercure Surabaya City as it resonates with the cultural heartbeat of Surabaya.

Q: Grand Mercure Surabaya City Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Grand Mercure Surabaya City is considered an oasis of tranquility amidst the bustling energy of Surabaya.

Q: Grand Mercure Surabaya City Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Grand Mercure Surabaya City, offering a glimpse of the enchanting world beyond its walls.

Q: Grand Mercure Surabaya City Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Grand Mercure Surabaya City unique.

Q: Grand Mercure Surabaya City Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Grand Mercure Surabaya City.

Q: Grand Mercure Surabaya City Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Grand Mercure Surabaya City, uncovering the truths that lie beneath the surface.