Accor Hotels in the Heart of Surabaya, East Java, Indonesia: Reviews on Grand Mercure Surabaya City

Discover Luxury at Accor Hotels in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Surabaya, East Java, Indonesia, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jl Ahmad Yani No 71 Margorejo Wonocolo, Surabaya, East Java, 60238, Indonesia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With meticulously designed rooms spread across floors, Accor Hotels ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Surabaya. With 18 reviews and an average rating of 9.0/10, you can trust in the quality of service provided.

Premium Experience Starting from Starting Rates USD

Experience unparalleled luxury starting from starting rates USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Guest Ratings and Reviews

Based on 18 reviews, Accor Hotels has an average rating of 9.0/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	Grand Mercure Surabaya City
Chain	Accor Hotels
Brand	Grand Mercure
Star Rating	4 Star
Customer Rating	9.0/10
Number of Reviews	18
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Address	Jl Ahmad Yani No 71 Margorejo Wonocolo
City	Surabaya
State	East Java
Zipcode	60238
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

I'm a regular traveler and stay in a lot of hotels, but Grand Mercure Surabaya City really stands out. They care about the details.

— Melchor Zabel

We loved our stay at Grand Mercure Surabaya City. The rooms were spacious, and the decor was modern and stylish.

— Soseh Toro

The in-house restaurant at Grand Mercure Surabaya City exceeded our expectations. The food was delicious, and the ambiance was lovely.

— Rocio Pertler

We thoroughly enjoyed the services at Grand Mercure Surabaya City. It added a unique touch that made our stay memorable.

— Aubree Bolin

At Grand Mercure Surabaya City, the check-in process was swift and seamless. A hassle-free start.

— Irlanda Schustir

Breathtaking views from Grand Mercure Surabaya City. The perfect backdrop for a memorable vacation.

— Desta Cotter

Spa services at Grand Mercure Surabaya City were a highlight. Professional and relaxing—perfect.

— Arash Zamani

Chose Grand Mercure Surabaya City for its central location and it didn't disappoint. Easy access to attractions.

— Marcel Sblendorio

The lobby at Grand Mercure Surabaya City struck the perfect balance—sophisticated yet welcoming.

— Adele Giangrasso

Chose Grand Mercure Surabaya City based on reputation and positive reviews. Made the right choice.

— Empleado Rivero

Overall, Grand Mercure Surabaya City provided a middle-of-the-road experience. Neither impressed nor disappointed.

— Mariam Pedersen

The conference rooms at Grand Mercure Surabaya City were basic. Adequate for small meetings.

— Sussie Knipe

The lobby area at Grand Mercure Surabaya City was ordinary. Nothing remarkable about the design.

— Ren Exline

The mini-fridge in my room at Grand Mercure Surabaya City worked well. Kept items cool as expected.

— Randall Natlie

The air conditioning in my room at Grand Mercure Surabaya City functioned properly. Kept the room cool.

— Viven Cullinae

The elevator system at Grand Mercure Surabaya City was efficient. Minimal waiting time.

— Dolev Buckley

The front desk staff at Grand Mercure Surabaya City were courteous. Offered assistance with a smile.

— Deirdre Fortuna

The window views from Grand Mercure Surabaya City were pleasant. Overlooked notable landmarks.

— Balaouris Griglio

The front desk at Grand Mercure Surabaya City provided helpful local maps. Useful for exploring the area.

— Dorota Test

The check-in process at Grand Mercure Surabaya City was chaotic. Long wait times.

— Rahm Bacon

The cleanliness of common areas at Grand Mercure Surabaya City was neglected. Untidy surroundings.

— Milagros Ouellet

The cleanliness of my room at Grand Mercure Surabaya City was appalling. Found dirt and dust everywhere.

— Miguelina Blake

The elevators at Grand Mercure Surabaya City were constantly out of order. Inconvenient for guests.

— Aliyah Marquina

The room furnishings at Grand Mercure Surabaya City were shabby and worn. Desperately needs renovation.

— Mindy Rothery

The bathroom facilities at Grand Mercure Surabaya City were in dire need of repairs. Leaks and malfunctions.

— Myer Iglesias

The check-in process at Grand Mercure Surabaya City was chaotic and disorganized. Endured long queues and confusion.

— Khan Kuntze

Bed comfort at Grand Mercure Surabaya City was a nightmare. Uncomfortably hard mattress and lumpy pillows.

— Carlo Foreman

Grand Mercure Surabaya City was a complete disaster. From check-in to check-out, nothing went smoothly.

— Cerbone Mclaughlin

I had the pleasure of staying at Grand Mercure Surabaya City in Surabaya, and it exceeded all expectations. The 4-star experience was complemented by the attentive staff and the delightful amenities. The Grand Mercure brand truly knows how to create a memorable experience.

— Birgir Delduca

Grand Mercure Surabaya City in Surabaya is a true masterpiece. The 4-star accommodation, coupled with the impeccable service, made my stay unforgettable. The Grand Mercure brand has once again proven why it's a leader in the industry.

— Minda Arias

I had a fantastic experience at Grand Mercure Surabaya City in Surabaya. The 4-star accommodations, the friendly staff, and the attention to detail by the Grand Mercure brand made my stay truly special.

— Dario Floyd

I recently had the pleasure of staying at Grand Mercure Surabaya City, part of the distinguished Accor Hotels. The 4-star luxury and unique features of the Grand Mercure brand made my stay truly exceptional.

— From Silvia

I had the pleasure of staying at Grand Mercure Surabaya City in Surabaya, and it was nothing short of amazing. The Grand Mercure brand's commitment to quality and the 4-star luxury made my visit truly special.

— Body Beltran

Grand Mercure Surabaya City, part of the esteemed Accor Hotels, is a destination worth visiting. The 4-star luxury, along with the distinctive features of the Grand Mercure brand, ensured a remarkable experience.

— Abogada Aponte

General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Grand Mercure Surabaya City?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Grand Mercure Surabaya City is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does Grand Mercure Surabaya City measure up?

A: The 4 stars indicate the quality and services a hotel provides. Grand Mercure Surabaya City meets these standards, ensuring a comfortable stay.

Q: Tell me more about Grand Mercure Surabaya City's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Mercure Surabaya City is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at Grand Mercure Surabaya City?

A: Guests consistently rate Grand Mercure Surabaya City positively, with an average rating of 9.0 based on 18 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Grand Mercure Surabaya City online?

A: Booking a room at Grand Mercure Surabaya City is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Can I modify or cancel my booking at Grand Mercure Surabaya City, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Mercure Surabaya City. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Grand Mercure Surabaya City ensure a secure and hassle-free booking process for guests?

A: Grand Mercure Surabaya City employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Grand Mercure Surabaya City?

A: Yes, Grand Mercure Surabaya City often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Grand Mercure Surabaya City?

A: Yes, Grand Mercure Surabaya City may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Grand Mercure Surabaya City ensure the privacy and security of guest information during the booking process?

A: Grand Mercure Surabaya City prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Grand Mercure Surabaya City provide accessible accommodations for guests with special needs?

A: Yes, Grand Mercure Surabaya City is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Mercure Surabaya City?

A: Yes, Grand Mercure Surabaya City is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Grand Mercure Surabaya City provide shuttle services to popular attractions or transportation hubs?

A: Grand Mercure Surabaya City may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Grand Mercure Surabaya City?

A: Guests often praise the service and hospitality at Grand Mercure Surabaya City, describing it as 9.0 based on 18 reviews.

Frequently Asked

Q: Which hotel chain does Grand Mercure Surabaya City belong to?

A: Grand Mercure Surabaya City belongs to the Accor Hotels chain.

Q: What is the star rating of Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City has a star rating of 4.

Q: In which city is Grand Mercure Surabaya City located?

A: Grand Mercure Surabaya City is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about Grand Mercure Surabaya City's check-in and check-out times?

A: Grand Mercure Surabaya City offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: What is the average rating as per reviews for Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City holds an average rating of 9.0 based on reviews.

Q: Can you provide information about Grand Mercure Surabaya City's accommodation types?

A: Grand Mercure Surabaya City offers various types of accommodations, including Hotel.

Q: Discover the allure of Grand Mercure Surabaya City - What sets its accommodations apart?

A: Grand Mercure Surabaya City captivates guests with its unique Hotel accommodations.

Q: Grand Mercure Surabaya City Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Grand Mercure Surabaya City and the factors contributing to its star rating.

Q: Grand Mercure Surabaya City Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Grand Mercure Surabaya City and its impact on the vibrant city of Surabaya.

Q: Grand Mercure Surabaya City Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Grand Mercure Surabaya City.

Q: Grand Mercure Surabaya City Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Grand Mercure Surabaya City as it resonates with the cultural heartbeat of Surabaya.

Q: Grand Mercure Surabaya City Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Grand Mercure Surabaya City is considered an oasis of tranquility amidst the bustling energy of Surabaya.

Q: Grand Mercure Surabaya City Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Grand Mercure Surabaya City, offering a glimpse of the enchanting world beyond its walls.

Q: Grand Mercure Surabaya City Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Grand Mercure Surabaya City unique.

Q: Grand Mercure Surabaya City Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Grand Mercure Surabaya City.

Q: Grand Mercure Surabaya City Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Grand Mercure Surabaya City, uncovering the truths that lie beneath the surface.