Accor Hotels in the Heart of Surabaya, East Java, Indonesia: Reviews on Grand Mercure Surabaya City

Discover Luxury at Accor Hotels in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Surabaya, East Java, Indonesia, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jl Ahmad Yani No 71 Margorejo Wonocolo, Surabaya, East Java, 60238, Indonesia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With meticulously designed rooms spread across floors, Accor Hotels ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Surabaya. With 18 reviews and an average rating of 9.0/10, you can trust in the quality of service provided.

Premium Experience Starting from Starting Rates USD

Experience unparalleled luxury starting from starting rates USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Guest Ratings and Reviews

Based on 18 reviews, Accor Hotels has an average rating of 9.0/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	Grand Mercure Surabaya City
Chain	Accor Hotels
Brand	Grand Mercure
Star Rating	4 Star
Customer Rating	9.0/10
Number of Reviews	18
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Address	Jl Ahmad Yani No 71 Margorejo Wonocolo
City	Surabaya
State	East Java
Zipcode	60238
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

Grand Mercure Surabaya City is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Shenna Ballen

I'm a regular traveler and stay in a lot of hotels, but Grand Mercure Surabaya City really stands out. They care about the details.

— Evelyn Sumerson

The in-house restaurant at Grand Mercure Surabaya City exceeded our expectations. The food was delicious, and the ambiance was lovely.

— Aaron Heredia

We appreciated the eco-friendly initiatives at Grand Mercure Surabaya City. It's reassuring to stay at a hotel committed to sustainability.

— Leandro Simpson

Spa services at Grand Mercure Surabaya City were a highlight. Professional and relaxing—perfect.

— Rachelle Hernández

Loved our stay at Grand Mercure Surabaya City. Great location, comfy beds—will return for sure!

— Satish Wilks

Stunning views from Grand Mercure Surabaya City. A picturesque setting for a memorable getaway.

— Letizia Rogelio

Modern design and local charm at Grand Mercure Surabaya City. A perfect blend that made our stay enjoyable.

— Kathalina Mansour

The location of Grand Mercure Surabaya City was decent, but nothing remarkable. Expected a bit more.

— Elmedina Schnapp

Room service at Grand Mercure Surabaya City was average. Standard options, but timely delivery.

— Brynne Yoga

The check-in process at Grand Mercure Surabaya City was smooth. Standard procedure without any complications.

— Jørgen Banks

Housekeeping at Grand Mercure Surabaya City did a decent job. Rooms were kept tidy and clean.

— Nata Lewiston

The toiletries provided by Grand Mercure Surabaya City were standard. No luxury brands included.

— O´farrell Shumate

The air conditioning in my room at Grand Mercure Surabaya City functioned properly. Kept the room cool.

— Leon Alverà

The staff responsiveness at Grand Mercure Surabaya City was satisfactory. Addressed queries in a timely manner.

— Yovana Callaway

The on-site parking at Grand Mercure Surabaya City was convenient. Accessible with ease.

— Muy Cancelado

The exterior landscaping at Grand Mercure Surabaya City was well-kept. Contributed to the overall aesthetic.

— Dalet Sacks

The on-site gym at Grand Mercure Surabaya City had a variety of equipment. Suitable for a quick workout.

— Daynia Photoshooting

The overall lighting in my room at Grand Mercure Surabaya City was good. No issues with brightness.

— Señora Schiavoni

The fitness center at Grand Mercure Surabaya City had modern equipment. Suitable for a workout routine.

— Phaedra Albiter

The outdoor seating area at Grand Mercure Surabaya City was pleasant. Relaxing environment.

— Javid Rajan

The cleanliness of my room at Grand Mercure Surabaya City left much to be desired. Not up to standard.

— Karym Antunez

The bed comfort at Grand Mercure Surabaya City was unsatisfactory. Hard mattress and flat pillows.

— Brittany Kaelyn

The decor in the lobby of Grand Mercure Surabaya City was outdated. Failed to impress.

— Donia Eve

The elevators at Grand Mercure Surabaya City were constantly out of order. Inconvenient for guests.

— Aldo Albin

The room furnishings at Grand Mercure Surabaya City were shabby and worn. Desperately needs renovation.

— Cassie Marila

The noise levels at Grand Mercure Surabaya City were intolerable. Sleep quality was severely impacted.

— Saunders Machorro

Dining options at Grand Mercure Surabaya City were extremely limited. Lack of variety and poor quality.

— Jeanann Darlene

Cleanliness at Grand Mercure Surabaya City was a major concern. Filthy common areas and neglected spaces.

— Filippo Kroeger

The state of hygiene at Grand Mercure Surabaya City was horrifying. I wouldn't dare stay there again.

— Friederike Hawes

The lack of COVID-19 safety measures at Grand Mercure Surabaya City is alarming. No regard for guest well-being.

— Tristram Damico

The stay at Grand Mercure Surabaya City was nothing short of magical. The Grand Mercure brand's attention to detail and commitment to guest satisfaction were evident throughout. I can't wait to return to this oasis of luxury.

— Jaimi Corey

Grand Mercure Surabaya City in Surabaya is a true masterpiece. The 4-star accommodation, coupled with the impeccable service, made my stay unforgettable. The Grand Mercure brand has once again proven why it's a leader in the industry.

— Colleen Shanks

From the moment I entered Grand Mercure Surabaya City, I felt a sense of luxury and comfort. The Grand Mercure brand's commitment to quality, paired with the 4-star accommodations, exceeded my expectations.

— Aleksandra Emde

I had the pleasure of experiencing Grand Mercure Surabaya City in Surabaya, and it was truly amazing. The Grand Mercure brand's commitment to quality and the 4-star luxury made my stay exceptional.

— Sunshine Felder

I recently had the pleasure of staying at Grand Mercure Surabaya City, and it was exceptional. The Grand Mercure brand's attention to detail and the 4-star accommodations exceeded my expectations.

— Sherri Cofinas

I recently stayed at Grand Mercure Surabaya City and was blown away by the exceptional service. The Grand Mercure brand truly knows how to make guests feel welcome.

— Lorna Klages

General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Grand Mercure Surabaya City?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Grand Mercure Surabaya City is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does Grand Mercure Surabaya City measure up?

A: The 4 stars indicate the quality and services a hotel provides. Grand Mercure Surabaya City meets these standards, ensuring a comfortable stay.

Q: Tell me more about Grand Mercure Surabaya City's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Mercure Surabaya City is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at Grand Mercure Surabaya City?

A: Guests consistently rate Grand Mercure Surabaya City positively, with an average rating of 9.0 based on 18 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Grand Mercure Surabaya City online?

A: Booking a room at Grand Mercure Surabaya City is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Can I modify or cancel my booking at Grand Mercure Surabaya City, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Mercure Surabaya City. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Grand Mercure Surabaya City ensure a secure and hassle-free booking process for guests?

A: Grand Mercure Surabaya City employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Grand Mercure Surabaya City?

A: Yes, Grand Mercure Surabaya City often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Grand Mercure Surabaya City?

A: Yes, Grand Mercure Surabaya City may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Grand Mercure Surabaya City ensure the privacy and security of guest information during the booking process?

A: Grand Mercure Surabaya City prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Grand Mercure Surabaya City provide accessible accommodations for guests with special needs?

A: Yes, Grand Mercure Surabaya City is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Mercure Surabaya City?

A: Yes, Grand Mercure Surabaya City is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Grand Mercure Surabaya City provide shuttle services to popular attractions or transportation hubs?

A: Grand Mercure Surabaya City may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Grand Mercure Surabaya City?

A: Guests often praise the service and hospitality at Grand Mercure Surabaya City, describing it as 9.0 based on 18 reviews.

Frequently Asked

Q: Which hotel chain does Grand Mercure Surabaya City belong to?

A: Grand Mercure Surabaya City belongs to the Accor Hotels chain.

Q: What is the star rating of Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City has a star rating of 4.

Q: In which city is Grand Mercure Surabaya City located?

A: Grand Mercure Surabaya City is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about Grand Mercure Surabaya City's check-in and check-out times?

A: Grand Mercure Surabaya City offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: What is the average rating as per reviews for Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City holds an average rating of 9.0 based on reviews.

Q: Can you provide information about Grand Mercure Surabaya City's accommodation types?

A: Grand Mercure Surabaya City offers various types of accommodations, including Hotel.

Q: Discover the allure of Grand Mercure Surabaya City - What sets its accommodations apart?

A: Grand Mercure Surabaya City captivates guests with its unique Hotel accommodations.

Q: Grand Mercure Surabaya City Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Grand Mercure Surabaya City and the factors contributing to its star rating.

Q: Grand Mercure Surabaya City Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Grand Mercure Surabaya City and its impact on the vibrant city of Surabaya.

Q: Grand Mercure Surabaya City Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Grand Mercure Surabaya City.

Q: Grand Mercure Surabaya City Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Grand Mercure Surabaya City as it resonates with the cultural heartbeat of Surabaya.

Q: Grand Mercure Surabaya City Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Grand Mercure Surabaya City is considered an oasis of tranquility amidst the bustling energy of Surabaya.

Q: Grand Mercure Surabaya City Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Grand Mercure Surabaya City, offering a glimpse of the enchanting world beyond its walls.

Q: Grand Mercure Surabaya City Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Grand Mercure Surabaya City unique.

Q: Grand Mercure Surabaya City Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Grand Mercure Surabaya City.

Q: Grand Mercure Surabaya City Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Grand Mercure Surabaya City, uncovering the truths that lie beneath the surface.