Accor Hotels in the Heart of Surabaya, East Java, Indonesia: Reviews on Grand Mercure Surabaya City

Discover Luxury at Accor Hotels in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Surabaya, East Java, Indonesia, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Accor Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at Jl Ahmad Yani No 71 Margorejo Wonocolo, Surabaya, East Java, 60238, Indonesia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With meticulously designed rooms spread across floors, Accor Hotels ensures a personalized experience for every guest.

Accor Hotels Interior 1
Accor Hotels Interior 2

Luxurious Amenities and Unmatched Views

Accor Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Surabaya. With 18 reviews and an average rating of 9.0/10, you can trust in the quality of service provided.

Premium Experience Starting from Starting Rates USD

Accor Hotels Ambiance

Experience unparalleled luxury starting from starting rates USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Guest Ratings and Reviews

Based on 18 reviews, Accor Hotels has an average rating of 9.0/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameGrand Mercure Surabaya City
ChainAccor Hotels
BrandGrand Mercure
Star Rating4 Star
Customer Rating9.0/10
Number of Reviews18
Check-In Time02:00 PM
Check-Out Time12:00 PM
AddressJl Ahmad Yani No 71 Margorejo Wonocolo
CitySurabaya
StateEast Java
Zipcode60238
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

Our stay at Grand Mercure Surabaya City was nothing short of amazing. From check-in to check-out, the experience was flawless.

— Ulrikke Nottle


The design and architecture of Grand Mercure Surabaya City reflected a perfect blend of modernity and local charm.

— Eunice Leuschen


During our stay at Grand Mercure Surabaya City, the concierge provided fantastic local recommendations.

— Jodi Gayer


Complimentary amenities at Grand Mercure Surabaya City were a delightful surprise. Added value to our stay.

— Angel Jessie


Spotless cleanliness at Grand Mercure Surabaya City. Felt safe and comfortable throughout our stay.

— Larae Morse


The conference rooms at Grand Mercure Surabaya City were basic. Adequate for small meetings.

— Dominic. Busk


In-room amenities at Grand Mercure Surabaya City were satisfactory. Met basic needs without any frills.

— Kisnorbo Stanzione


Housekeeping at Grand Mercure Surabaya City did a decent job. Rooms were kept tidy and clean.

— Joleen Raible


The guest privacy measures at Grand Mercure Surabaya City were satisfactory. No unwarranted intrusions.

— Sara Jayaram


The room temperature at Grand Mercure Surabaya City was easily adjustable. Climate control worked well.

— Greening Spuhler


The customer service at Grand Mercure Surabaya City was disappointing. Unhelpful staff attitude.

— Roxie Steve


The room amenities at Grand Mercure Surabaya City were lacking. Insufficient for a comfortable stay.

— Rosalina Glover


The decor in the lobby of Grand Mercure Surabaya City was outdated. Failed to impress.

— Braysher Satterkee


Facilities for business travelers at Grand Mercure Surabaya City were severely lacking. Unusable amenities.

— Harris Donarini


The air conditioning system at Grand Mercure Surabaya City was a joke. More like a heater than a cooler.

— Ermicely Richert


I encountered multiple maintenance issues at Grand Mercure Surabaya City. Clearly, no one cares about upkeep.

— Shalane Elias


Grand Mercure Surabaya City in Surabaya is a hidden gem. The Grand Mercure brand's dedication to providing top-notch service, combined with the 4-star luxury, made my visit a memorable one.

— Mark Brimmer


I recently stayed at Grand Mercure Surabaya City and was blown away by the exceptional service. The Grand Mercure brand truly knows how to make guests feel welcome.

— Lisa Bobadilla


I had a fantastic time at Grand Mercure Surabaya City, part of the esteemed Accor Hotels. The Grand Mercure brand's dedication to excellence and the 4-star accommodations were beyond compare.

— Gabriella Lopez


My experience at Grand Mercure Surabaya City in Surabaya was nothing short of exceptional. The Grand Mercure brand's commitment to quality and the 4-star accommodations made for a delightful stay.

— Arthur Baltzley


General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Grand Mercure Surabaya City?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Grand Mercure Surabaya City is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Grand Mercure Surabaya City measure up?

A: The 4 stars indicate the quality and services a hotel provides. Grand Mercure Surabaya City meets these standards, ensuring a comfortable stay.


Q: Tell me more about Grand Mercure Surabaya City's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Mercure Surabaya City is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Grand Mercure Surabaya City?

A: Guests consistently rate Grand Mercure Surabaya City positively, with an average rating of 9.0 based on 18 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Grand Mercure Surabaya City online?

A: Booking a room at Grand Mercure Surabaya City is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Can I modify or cancel my booking at Grand Mercure Surabaya City, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Mercure Surabaya City. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Grand Mercure Surabaya City ensure a secure and hassle-free booking process for guests?

A: Grand Mercure Surabaya City employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Grand Mercure Surabaya City?

A: Yes, Grand Mercure Surabaya City often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Grand Mercure Surabaya City?

A: Yes, Grand Mercure Surabaya City may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Grand Mercure Surabaya City ensure the privacy and security of guest information during the booking process?

A: Grand Mercure Surabaya City prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Grand Mercure Surabaya City provide accessible accommodations for guests with special needs?

A: Yes, Grand Mercure Surabaya City is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Mercure Surabaya City?

A: Yes, Grand Mercure Surabaya City is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Grand Mercure Surabaya City provide shuttle services to popular attractions or transportation hubs?

A: Grand Mercure Surabaya City may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Grand Mercure Surabaya City?

A: Guests often praise the service and hospitality at Grand Mercure Surabaya City, describing it as 9.0 based on 18 reviews.


Frequently Asked

Q: Which hotel chain does Grand Mercure Surabaya City belong to?

A: Grand Mercure Surabaya City belongs to the Accor Hotels chain.


Q: What is the star rating of Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City has a star rating of 4.


Q: In which city is Grand Mercure Surabaya City located?

A: Grand Mercure Surabaya City is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about Grand Mercure Surabaya City's check-in and check-out times?

A: Grand Mercure Surabaya City offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: What is the average rating as per reviews for Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City holds an average rating of 9.0 based on reviews.


Q: Can you provide information about Grand Mercure Surabaya City's accommodation types?

A: Grand Mercure Surabaya City offers various types of accommodations, including Hotel.


Q: Discover the allure of Grand Mercure Surabaya City - What sets its accommodations apart?

A: Grand Mercure Surabaya City captivates guests with its unique Hotel accommodations.


Q: Grand Mercure Surabaya City Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Grand Mercure Surabaya City and the factors contributing to its star rating.


Q: Grand Mercure Surabaya City Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Grand Mercure Surabaya City and its impact on the vibrant city of Surabaya.


Q: Grand Mercure Surabaya City Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Grand Mercure Surabaya City.


Q: Grand Mercure Surabaya City Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Grand Mercure Surabaya City as it resonates with the cultural heartbeat of Surabaya.


Q: Grand Mercure Surabaya City Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Grand Mercure Surabaya City is considered an oasis of tranquility amidst the bustling energy of Surabaya.


Q: Grand Mercure Surabaya City Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Grand Mercure Surabaya City, offering a glimpse of the enchanting world beyond its walls.


Q: Grand Mercure Surabaya City Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Grand Mercure Surabaya City unique.


Q: Grand Mercure Surabaya City Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Grand Mercure Surabaya City.


Q: Grand Mercure Surabaya City Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Grand Mercure Surabaya City, uncovering the truths that lie beneath the surface.


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