Accor Hotels in the Heart of Surabaya, East Java, Indonesia: Reviews on Grand Mercure Surabaya City

Discover Luxury at Accor Hotels in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Surabaya, East Java, Indonesia, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jl Ahmad Yani No 71 Margorejo Wonocolo, Surabaya, East Java, 60238, Indonesia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With meticulously designed rooms spread across floors, Accor Hotels ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Surabaya. With 18 reviews and an average rating of 9.0/10, you can trust in the quality of service provided.

Premium Experience Starting from Starting Rates USD

Experience unparalleled luxury starting from starting rates USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Guest Ratings and Reviews

Based on 18 reviews, Accor Hotels has an average rating of 9.0/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	Grand Mercure Surabaya City
Chain	Accor Hotels
Brand	Grand Mercure
Star Rating	4 Star
Customer Rating	9.0/10
Number of Reviews	18
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Address	Jl Ahmad Yani No 71 Margorejo Wonocolo
City	Surabaya
State	East Java
Zipcode	60238
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

Staff at Grand Mercure Surabaya City went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Juha Hackworth

We loved our stay at Grand Mercure Surabaya City. The rooms were spacious, and the decor was modern and stylish.

— Shun Lansdown

The fitness center at Grand Mercure Surabaya City was well-equipped, making it easy to maintain our workout routine during our stay.

— Janis Carlos

We chose Grand Mercure Surabaya City for its central location, and it didn't disappoint. Easy access to all the must-see spots.

— Teachers Penhaskashi

The bed linens and pillows at Grand Mercure Surabaya City were so comfortable; we had a great night's sleep every night.

— Freddy Richert

The lobby ambiance at Grand Mercure Surabaya City was sophisticated yet welcoming. A great place to unwind after a day of exploration.

— Valiance Underwood

Kudos to Grand Mercure Surabaya City's staff—friendly, attentive, and always willing to assist.

— Martine Horgan

Enjoyed the cozy atmosphere at Grand Mercure Surabaya City. Room decor was tastefully done.

— Aygline Malouf

Grand Mercure Surabaya City lived up to the Grand Mercure brand promise. A perfect blend of luxury and comfort.

— Cintia Floyd

Complimentary amenities at Grand Mercure Surabaya City added a special touch. Exceeded expectations.

— Coppin Vernau

Thoroughly enjoyed the services at Grand Mercure Surabaya City. Added a unique touch to our stay.

— Kerry/christina/gina Budini

The spa services at Grand Mercure Surabaya City were a highlight. Professional and utterly relaxing.

— Sharnjit Carlomagno

The facilities at Grand Mercure Surabaya City were standard. Nothing extraordinary, but met our basic needs.

— Leyla Wilson

The Wi-Fi connection at Grand Mercure Surabaya City was reliable. Met basic connectivity needs.

— Manicure Holme

In-room furnishings at Grand Mercure Surabaya City were typical. No standout features, but comfortable enough.

— Vitorio Rechtien

The conference rooms at Grand Mercure Surabaya City were basic. Adequate for small meetings.

— Sesion Cotter

The elevator at Grand Mercure Surabaya City was functional. No issues encountered during my stay.

— Kisnorbo Benesh

Housekeeping at Grand Mercure Surabaya City did a decent job. Rooms were kept tidy and clean.

— Sidne Ventas

The business center at Grand Mercure Surabaya City was standard. Adequate for basic work needs.

— Miaulu Alengria

The overall maintenance at Grand Mercure Surabaya City was fine. No major issues encountered.

— Sunshine Ting

The bed linens at Grand Mercure Surabaya City were clean and well-maintained. No issues with hygiene.

— Menachem Mizarahi

The bed linens at Grand Mercure Surabaya City were clean and comfortable. Provided a good night's sleep.

— Klaas Villa

The parking facilities at Grand Mercure Surabaya City were convenient. Accessible and secure.

— Moore Reeser

The fitness center at Grand Mercure Surabaya City had modern equipment. Suitable for a workout routine.

— Carly Madrini

The bed comfort at Grand Mercure Surabaya City was unsatisfactory. Hard mattress and flat pillows.

— Luiza Pinarli

The on-site dining options at Grand Mercure Surabaya City were limited. Not suitable for varied preferences.

— Iya Liney

The facilities for business travelers at Grand Mercure Surabaya City were inadequate. Limited amenities.

— Ximena Lin

The food quality at Grand Mercure Surabaya City was atrocious. Tasteless and poorly prepared meals.

— Tatiana Macneille

The room service at Grand Mercure Surabaya City was consistently slow. Frustrating delays in responses.

— Cambria Saunders

The Wi-Fi at Grand Mercure Surabaya City was consistently unreliable. Frequent drops in connectivity.

— Gerbert Gaxiola

My experience at Grand Mercure Surabaya City was nothing short of a nightmare. Terrible service and unresponsive staff.

— Genesis Doucet

Furniture and fixtures at Grand Mercure Surabaya City were worn and shabby. Clearly in need of replacement.

— Jeanie Lachlan

The noise levels at Grand Mercure Surabaya City were intolerable. Sleep quality was severely impacted.

— Marique Blefari

Amenities in my room at Grand Mercure Surabaya City were far from satisfactory. Cheap and uncomfortable.

— Saman Navellou

Decor throughout Grand Mercure Surabaya City was outdated and unappealing. Felt like a time warp.

— Raquel Hartwig

At Grand Mercure Surabaya City, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Nikita Pace

The bed bugs at Grand Mercure Surabaya City ruined my stay. Unacceptable conditions and poor management.

— Mirial Lovell

The food served at Grand Mercure Surabaya City was barely edible. I wouldn't feed it to my worst enemy.

— Jen Lancaster

At Grand Mercure Surabaya City, I felt like I was staying in a budget motel. Absolutely no luxury.

— Coppin Rothman

From the moment I stepped into Grand Mercure Surabaya City, I knew I was in for a treat. The 4-star luxury, combined with the views, created an unparalleled experience. It's clear that the Grand Mercure brand knows how to make guests feel special.

— Bloquada Jordan

Grand Mercure Surabaya City, part of the prestigious Accor Hotels, provided an experience like no other. The 4-star luxury and the unique offerings of the Grand Mercure brand made my stay truly extraordinary.

— Caroline Holtz

My recent visit to Grand Mercure Surabaya City was beyond delightful. The Grand Mercure brand's attention to detail and the 4-star accommodations made for an unforgettable stay.

— Viaadventures Maciborski

Grand Mercure Surabaya City, part of the esteemed Accor Hotels, is a destination worth visiting. The 4-star luxury, along with the distinctive features of the Grand Mercure brand, ensured a remarkable experience.

— Suzy Airbnb

My stay at Grand Mercure Surabaya City in Surabaya was truly memorable. The Grand Mercure brand's dedication to excellence, coupled with the 4-star accommodations, made it an unforgettable retreat.

— Chaaban Azpeitia

My visit to Grand Mercure Surabaya City in Surabaya was outstanding. The Grand Mercure brand's commitment to quality and the 4-star accommodations made for an unforgettable experience.

— Edgar Rausch

Grand Mercure Surabaya City, part of the distinguished Accor Hotels, is a destination worth revisiting. The 4-star luxury and unique features of the Grand Mercure brand ensured a memorable experience.

— Rossane Tolibas

I had the pleasure of staying at Grand Mercure Surabaya City recently, and it was outstanding. The Grand Mercure brand's attention to detail and the 4-star accommodations exceeded my expectations.

— Cyril Pastos

General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Grand Mercure Surabaya City?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Grand Mercure Surabaya City is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does Grand Mercure Surabaya City measure up?

A: The 4 stars indicate the quality and services a hotel provides. Grand Mercure Surabaya City meets these standards, ensuring a comfortable stay.

Q: Tell me more about Grand Mercure Surabaya City's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Mercure Surabaya City is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at Grand Mercure Surabaya City?

A: Guests consistently rate Grand Mercure Surabaya City positively, with an average rating of 9.0 based on 18 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Grand Mercure Surabaya City online?

A: Booking a room at Grand Mercure Surabaya City is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Can I modify or cancel my booking at Grand Mercure Surabaya City, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Mercure Surabaya City. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Grand Mercure Surabaya City ensure a secure and hassle-free booking process for guests?

A: Grand Mercure Surabaya City employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Grand Mercure Surabaya City?

A: Yes, Grand Mercure Surabaya City often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Grand Mercure Surabaya City?

A: Yes, Grand Mercure Surabaya City may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Grand Mercure Surabaya City ensure the privacy and security of guest information during the booking process?

A: Grand Mercure Surabaya City prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Grand Mercure Surabaya City provide accessible accommodations for guests with special needs?

A: Yes, Grand Mercure Surabaya City is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Mercure Surabaya City?

A: Yes, Grand Mercure Surabaya City is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Grand Mercure Surabaya City provide shuttle services to popular attractions or transportation hubs?

A: Grand Mercure Surabaya City may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Grand Mercure Surabaya City?

A: Guests often praise the service and hospitality at Grand Mercure Surabaya City, describing it as 9.0 based on 18 reviews.

Frequently Asked

Q: Which hotel chain does Grand Mercure Surabaya City belong to?

A: Grand Mercure Surabaya City belongs to the Accor Hotels chain.

Q: What is the star rating of Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City has a star rating of 4.

Q: In which city is Grand Mercure Surabaya City located?

A: Grand Mercure Surabaya City is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about Grand Mercure Surabaya City's check-in and check-out times?

A: Grand Mercure Surabaya City offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: What is the average rating as per reviews for Grand Mercure Surabaya City?

A: Grand Mercure Surabaya City holds an average rating of 9.0 based on reviews.

Q: Can you provide information about Grand Mercure Surabaya City's accommodation types?

A: Grand Mercure Surabaya City offers various types of accommodations, including Hotel.

Q: Discover the allure of Grand Mercure Surabaya City - What sets its accommodations apart?

A: Grand Mercure Surabaya City captivates guests with its unique Hotel accommodations.

Q: Grand Mercure Surabaya City Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Grand Mercure Surabaya City and the factors contributing to its star rating.

Q: Grand Mercure Surabaya City Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Grand Mercure Surabaya City and its impact on the vibrant city of Surabaya.

Q: Grand Mercure Surabaya City Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Grand Mercure Surabaya City.

Q: Grand Mercure Surabaya City Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Grand Mercure Surabaya City as it resonates with the cultural heartbeat of Surabaya.

Q: Grand Mercure Surabaya City Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Grand Mercure Surabaya City is considered an oasis of tranquility amidst the bustling energy of Surabaya.

Q: Grand Mercure Surabaya City Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Grand Mercure Surabaya City, offering a glimpse of the enchanting world beyond its walls.

Q: Grand Mercure Surabaya City Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Grand Mercure Surabaya City unique.

Q: Grand Mercure Surabaya City Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Grand Mercure Surabaya City.

Q: Grand Mercure Surabaya City Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Grand Mercure Surabaya City, uncovering the truths that lie beneath the surface.