Accor Hotels in the Heart of Tangerang, Indonesia: Reviews on Mercure Serpong Alam Sutera Hotel

Discover Luxury at Accor Hotels in the Heart of Tangerang, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Tangerang, , Indonesia, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jl Alam Sutera Boulevard Kav23, Tangerang, , 15325, Indonesia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 171 meticulously designed rooms spread across 8 floors, Accor Hotels ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Tangerang. With 1188 reviews and an average rating of 8.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 59 USD

Experience unparalleled luxury starting from 59 USD, promising an exclusive and unforgettable stay in Tangerang, , Indonesia.

Hotel Overview

The 4-star Mercure Serpong Alam Sutera Hotel offers comfort and convenience whether you're on business or holiday in Tangerang. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, slippers, towels, separate living room, internet access – wireless. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, golf course (within 3 km), outdoor pool, massage, pool (kids). Mercure Serpong Alam Sutera Hotel is an excellent choice from which to explore Tangerang or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 1188 reviews, Accor Hotels has an average rating of 8.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Tangerang.

Hotel Summary

Hotel Name	Mercure Serpong Alam Sutera Hotel
Chain	Accor Hotels
Brand	Mercure
Star Rating	4 Star
Customer Rating	8.3/10
Number of Reviews	1188
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	171
Number of Floors	8
Year Opened	2013
Rate Starts From	59
Address	Jl Alam Sutera Boulevard Kav23
City	Tangerang
Zipcode	15325
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

A little gem just off the main tourist trail. Quiet, charming, and with a real local feel at Mercure Serpong Alam Sutera Hotel.

— Hildie Trueman

Breathtaking views from Mercure Serpong Alam Sutera Hotel. The perfect backdrop for a memorable vacation.

— Ibrahim Watkins

Sophisticated yet welcoming lobby at Mercure Serpong Alam Sutera Hotel. A great place to unwind.

— Minako Tinyo

In-room amenities at Mercure Serpong Alam Sutera Hotel were thoughtful and convenient. Everything we needed.

— Mather Krishnamurthy

A memorable experience at Mercure Serpong Alam Sutera Hotel. Impeccable service and attention to detail.

— Restauran Class

Complimentary amenities at Mercure Serpong Alam Sutera Hotel were a delightful surprise. Added value to our stay.

— Carey Lesem

The check-in process at Mercure Serpong Alam Sutera Hotel was smooth. Standard procedure without any complications.

— Dayari Cavanaugh

The elevator at Mercure Serpong Alam Sutera Hotel was functional. No issues encountered during my stay.

— Maura Chiacchierini

Housekeeping at Mercure Serpong Alam Sutera Hotel did a decent job. Rooms were kept tidy and clean.

— Chuckl Wade

Parking facilities at Mercure Serpong Alam Sutera Hotel were standard. Sufficient space for guests.

— Arthurs Portillo

The lobby area at Mercure Serpong Alam Sutera Hotel was ordinary. Nothing remarkable about the design.

— Yanais Chrétien

The business center at Mercure Serpong Alam Sutera Hotel was standard. Adequate for basic work needs.

— Anthony Barraza

The lighting in guest rooms at Mercure Serpong Alam Sutera Hotel was sufficient. Not too bright or too dim.

— Benedikt Limonchi

The mini-fridge in my room at Mercure Serpong Alam Sutera Hotel worked well. Kept items cool as expected.

— Brook Troy

The overall cleanliness at Mercure Serpong Alam Sutera Hotel was acceptable. Common areas were well-maintained.

— Renetao Halenda

The guest privacy measures at Mercure Serpong Alam Sutera Hotel were satisfactory. No unwarranted intrusions.

— Journalist Puig

The elevator system at Mercure Serpong Alam Sutera Hotel was efficient. Minimal waiting time.

— Kristyn Menke

The complimentary breakfast at Mercure Serpong Alam Sutera Hotel had a decent selection. Catered to various preferences.

— Carmen Valleau

The front desk staff at Mercure Serpong Alam Sutera Hotel were courteous. Offered assistance with a smile.

— Brigid Schuerfeld

The housekeeping service at Mercure Serpong Alam Sutera Hotel was thorough. Rooms consistently well-maintained.

— Arielle Garica

The business center facilities at Mercure Serpong Alam Sutera Hotel were functional. Suitable for work-related tasks.

— Brianne Judy

The overall security measures at Mercure Serpong Alam Sutera Hotel were reassuring. Well-monitored premises.

— Licia Barnett

The bathroom amenities at Mercure Serpong Alam Sutera Hotel were of good quality. Well-stocked supplies.

— Shelbie Hamingway

The outdoor seating area at Mercure Serpong Alam Sutera Hotel was pleasant. Relaxing environment.

— Betty Noregua

The elevator at Mercure Serpong Alam Sutera Hotel was unreliable. Often experienced delays.

— Tobie Fortun

The parking fees at Mercure Serpong Alam Sutera Hotel were excessive. Unexpected additional cost.

— Bowen Sapna

The room amenities at Mercure Serpong Alam Sutera Hotel were lacking. Insufficient for a comfortable stay.

— Petter Willstein

The internet connectivity at Mercure Serpong Alam Sutera Hotel was unreliable. Frequent disconnections.

— Rizzo Rodecki

The noise levels at Mercure Serpong Alam Sutera Hotel were unbearable. Sleep quality was severely impacted.

— Aurelia Armario

The amenities in my room at Mercure Serpong Alam Sutera Hotel were substandard. Cheap and uncomfortable.

— Osvaldo Bechtel

The noise levels at Mercure Serpong Alam Sutera Hotel were intolerable. Sleep quality was severely impacted.

— Susie Clymo

Dining at Mercure Serpong Alam Sutera Hotel was a culinary disaster. Tasteless and poorly presented meals.

— Dee Malesenka

The air conditioning system at Mercure Serpong Alam Sutera Hotel was a joke. More like a heater than a cooler.

— Richardson Danielle

The lack of COVID-19 safety measures at Mercure Serpong Alam Sutera Hotel is alarming. No regard for guest well-being.

— Christophe Nordin

Mercure Serpong Alam Sutera Hotel in Tangerang is a true gem. The Mercure brand's commitment to excellence, coupled with the 4-star accommodations, provided an unforgettable experience.

— Frances Domis

From the moment I checked in at Mercure Serpong Alam Sutera Hotel, I was impressed. The Mercure brand's attention to detail and the 4-star luxury created the perfect atmosphere for relaxation.

— Aurore Duff

I recently had an incredible stay at Mercure Serpong Alam Sutera Hotel. The Mercure brand's commitment to excellence truly shines through in every aspect of the 4-star experience.

— Magdalena Elisabeth

I had the pleasure of experiencing Mercure Serpong Alam Sutera Hotel in Tangerang, and it was truly amazing. The Mercure brand's commitment to quality and the 4-star luxury made my stay exceptional.

— Jolinda Sowter

Mercure Serpong Alam Sutera Hotel, part of the esteemed Accor Hotels, is a destination worth visiting. The 4-star luxury, along with the distinctive features of the Mercure brand, ensured a remarkable experience.

— Nasrin Townsend

My experience at Mercure Serpong Alam Sutera Hotel in Tangerang was nothing short of exceptional. The Mercure brand's commitment to quality and the 4-star accommodations made for a delightful stay.

— Noe Vela

General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Mercure Serpong Alam Sutera Hotel?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Mercure Serpong Alam Sutera Hotel is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Mercure Serpong Alam Sutera Hotel?

A: Mercure Serpong Alam Sutera Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does Mercure Serpong Alam Sutera Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Mercure Serpong Alam Sutera Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Mercure Serpong Alam Sutera Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Mercure Serpong Alam Sutera Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at Mercure Serpong Alam Sutera Hotel?

A: Guests consistently rate Mercure Serpong Alam Sutera Hotel positively, with an average rating of 8.3 based on 1188 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Mercure Serpong Alam Sutera Hotel online?

A: Booking a room at Mercure Serpong Alam Sutera Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Mercure Serpong Alam Sutera Hotel?

A: Yes, booking directly with Mercure Serpong Alam Sutera Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Mercure Serpong Alam Sutera Hotel in advance?

A: Booking in advance at Mercure Serpong Alam Sutera Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Mercure Serpong Alam Sutera Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Mercure Serpong Alam Sutera Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Mercure Serpong Alam Sutera Hotel?

A: Mercure Serpong Alam Sutera Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Mercure Serpong Alam Sutera Hotel ensure a secure and hassle-free booking process for guests?

A: Mercure Serpong Alam Sutera Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Mercure Serpong Alam Sutera Hotel?

A: Yes, Mercure Serpong Alam Sutera Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Mercure Serpong Alam Sutera Hotel?

A: Yes, Mercure Serpong Alam Sutera Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Mercure Serpong Alam Sutera Hotel ensure the privacy and security of guest information during the booking process?

A: Mercure Serpong Alam Sutera Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Mercure Serpong Alam Sutera Hotel provide accessible accommodations for guests with special needs?

A: Yes, Mercure Serpong Alam Sutera Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Mercure Serpong Alam Sutera Hotel?

A: Mercure Serpong Alam Sutera Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Mercure Serpong Alam Sutera Hotel?

A: Yes, Mercure Serpong Alam Sutera Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Mercure Serpong Alam Sutera Hotel provide shuttle services to popular attractions or transportation hubs?

A: Mercure Serpong Alam Sutera Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Mercure Serpong Alam Sutera Hotel?

A: Guests often praise the service and hospitality at Mercure Serpong Alam Sutera Hotel, describing it as 8.3 based on 1188 reviews.

Frequently Asked

Q: Which hotel chain does Mercure Serpong Alam Sutera Hotel belong to?

A: Mercure Serpong Alam Sutera Hotel belongs to the Accor Hotels chain.

Q: What is the star rating of Mercure Serpong Alam Sutera Hotel?

A: Mercure Serpong Alam Sutera Hotel has a star rating of 4.

Q: Can you provide information about Mercure Serpong Alam Sutera Hotel's check-in and check-out times?

A: Mercure Serpong Alam Sutera Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does Mercure Serpong Alam Sutera Hotel have?

A: Mercure Serpong Alam Sutera Hotel has a total of 171 rooms.

Q: When was Mercure Serpong Alam Sutera Hotel opened to the public?

A: Mercure Serpong Alam Sutera Hotel opened its doors to the public in 2013.

Q: What is the average rating as per reviews for Mercure Serpong Alam Sutera Hotel?

A: Mercure Serpong Alam Sutera Hotel holds an average rating of 8.3 based on reviews.

Q: Can you provide information about Mercure Serpong Alam Sutera Hotel's accommodation types?

A: Mercure Serpong Alam Sutera Hotel offers various types of accommodations, including Hotel.

Q: Discover the allure of Mercure Serpong Alam Sutera Hotel - What sets its accommodations apart?

A: Mercure Serpong Alam Sutera Hotel captivates guests with its unique Hotel accommodations.

Q: Mercure Serpong Alam Sutera Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Mercure Serpong Alam Sutera Hotel and the factors contributing to its star rating.

Q: Mercure Serpong Alam Sutera Hotel Essence - What makes its presence in Tangerang truly unforgettable?

A: Immerse yourself in the essence of Mercure Serpong Alam Sutera Hotel and its impact on the vibrant city of Tangerang.

Q: Mercure Serpong Alam Sutera Hotel Unveiled - A visual journey through its distinctive features.

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Q: Mercure Serpong Alam Sutera Hotel Symphony - How has it harmonized with the spirit of Tangerang?

A: Delve into the symphony of Mercure Serpong Alam Sutera Hotel as it resonates with the cultural heartbeat of Tangerang.

Q: Mercure Serpong Alam Sutera Hotel Oasis - A haven of tranquility in Tangerang. What sets it apart?

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Q: Mercure Serpong Alam Sutera Hotel Renaissance - How has it evolved since its opening in 2013?

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Q: Mercure Serpong Alam Sutera Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

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Q: Mercure Serpong Alam Sutera Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: Mercure Serpong Alam Sutera Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

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