Accor Hotels in the Heart of Tangerang, Indonesia: Reviews on Mercure Serpong Alam Sutera Hotel

Discover Luxury at Accor Hotels in the Heart of Tangerang, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Tangerang, , Indonesia, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jl Alam Sutera Boulevard Kav23, Tangerang, , 15325, Indonesia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 171 meticulously designed rooms spread across 8 floors, Accor Hotels ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Tangerang. With 1188 reviews and an average rating of 8.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 59 USD

Experience unparalleled luxury starting from 59 USD, promising an exclusive and unforgettable stay in Tangerang, , Indonesia.

Hotel Overview

The 4-star Mercure Serpong Alam Sutera Hotel offers comfort and convenience whether you're on business or holiday in Tangerang. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, slippers, towels, separate living room, internet access – wireless. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, golf course (within 3 km), outdoor pool, massage, pool (kids). Mercure Serpong Alam Sutera Hotel is an excellent choice from which to explore Tangerang or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 1188 reviews, Accor Hotels has an average rating of 8.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Tangerang.

Hotel Summary

Hotel Name	Mercure Serpong Alam Sutera Hotel
Chain	Accor Hotels
Brand	Mercure
Star Rating	4 Star
Customer Rating	8.3/10
Number of Reviews	1188
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	171
Number of Floors	8
Year Opened	2013
Rate Starts From	59
Address	Jl Alam Sutera Boulevard Kav23
City	Tangerang
Zipcode	15325
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

Free Wi-Fi was a lifesaver at Mercure Serpong Alam Sutera Hotel for catching up on work and staying connected.

— Gabriella Sauceda

The fitness center at Mercure Serpong Alam Sutera Hotel was well-equipped, making it easy to maintain our workout routine during our stay.

— Blain Kern

The conference facilities at Mercure Serpong Alam Sutera Hotel were top-notch. Perfect for our business meetings and events.

— Maruk Berkowitz

Kudos to the staff at Mercure Serpong Alam Sutera Hotel for their exceptional service. Friendly, attentive, and always willing to assist.

— Robbie Serna

We appreciated the eco-friendly initiatives at Mercure Serpong Alam Sutera Hotel. It's reassuring to stay at a hotel committed to sustainability.

— Trinity Dellar

The spa services at Mercure Serpong Alam Sutera Hotel were a highlight of our stay. Professional and relaxing—just what we needed.

— Paz Tranes

Mercure Serpong Alam Sutera Hotel exceeded expectations. Every detail, from decor to service, was top-notch.

— Nicolas Nando

During our stay at Mercure Serpong Alam Sutera Hotel, the concierge provided fantastic local recommendations.

— Faulkner Woodard

In-room amenities at Mercure Serpong Alam Sutera Hotel were thoughtful and convenient. Everything we needed.

— Flora Cerbone

Loved our stay at Mercure Serpong Alam Sutera Hotel. Great location, comfy beds—will return for sure!

— Marice Ealding

The spa services at Mercure Serpong Alam Sutera Hotel were a highlight. Professional and utterly relaxing.

— Kuehn Heemskerk

In-room furnishings at Mercure Serpong Alam Sutera Hotel were typical. No standout features, but comfortable enough.

— Ota Bryce

The on-site restaurant at Mercure Serpong Alam Sutera Hotel had standard fare. Expected more variety.

— Jonthan Kersten

The toiletries provided by Mercure Serpong Alam Sutera Hotel were standard. No luxury brands included.

— Lise Swaak

The meeting rooms at Mercure Serpong Alam Sutera Hotel were standard. Equipped with basic presentation tools.

— Ane Santo

The exterior lighting at Mercure Serpong Alam Sutera Hotel was adequate. Well-lit in common areas.

— Mackey Shultz

The Wi-Fi connection at Mercure Serpong Alam Sutera Hotel was reliable. No issues with internet connectivity.

— Mayra Wertman

The guest privacy measures at Mercure Serpong Alam Sutera Hotel were satisfactory. No unwarranted intrusions.

— Fergus Trynka

The provided toiletries at Mercure Serpong Alam Sutera Hotel were standard. Basic hygiene products were available.

— Greening Fernando

The in-room coffee facilities at Mercure Serpong Alam Sutera Hotel were standard. Provided the expected amenities.

— Victorino O'hare

The guest information materials at Mercure Serpong Alam Sutera Hotel were informative. Useful for first-time visitors.

— Porfirio Weinstein

The on-site gym at Mercure Serpong Alam Sutera Hotel had a variety of equipment. Suitable for a quick workout.

— Shayna Blount

The on-site bar at Mercure Serpong Alam Sutera Hotel had a vibrant atmosphere. Ideal for socializing.

— Orysia Frost

The shuttle service at Mercure Serpong Alam Sutera Hotel was punctual. Convenient for local transportation.

— Karolina Infante

The accessibility features at Mercure Serpong Alam Sutera Hotel were thoughtful. Considerate design for all guests.

— Jeroo Johannes

The room size at Mercure Serpong Alam Sutera Hotel was spacious. Allowed for comfortable movement.

— Edgardo Gibson

The customer service at Mercure Serpong Alam Sutera Hotel was disappointing. Unhelpful staff attitude.

— Sheryl Belmonte

The cleanliness of my room at Mercure Serpong Alam Sutera Hotel left much to be desired. Not up to standard.

— Irfan Salluce

The view from my room at Mercure Serpong Alam Sutera Hotel was disappointing. Lacked scenic appeal.

— Jeroo Mondragon

The food quality at Mercure Serpong Alam Sutera Hotel was subpar. Limited and unappetizing options.

— T'nisha Villa

The response time for room service at Mercure Serpong Alam Sutera Hotel was slow. Impacted convenience.

— Erinn Knipe

The on-site dining options at Mercure Serpong Alam Sutera Hotel were limited. Not suitable for varied preferences.

— Dallard Bauman

The view from my room at Mercure Serpong Alam Sutera Hotel was dreadful. Overlooked a noisy street.

— Alexi Gregorich

The food quality at Mercure Serpong Alam Sutera Hotel was atrocious. Tasteless and poorly prepared meals.

— Joaquin Daugther

The overall ambiance at Mercure Serpong Alam Sutera Hotel was depressing. Lack of positive energy.

— Marjolaine Helmore

The Wi-Fi at Mercure Serpong Alam Sutera Hotel was consistently unreliable. Frequent drops in connectivity.

— Maegan Mettner

Parking at Mercure Serpong Alam Sutera Hotel was a complete disaster. Limited spaces and exorbitant fees.

— Hazal Clare

Bathroom facilities at Mercure Serpong Alam Sutera Hotel were in desperate need of repairs. Frequent leaks and malfunctions.

— Daniella Sebastian

Amenities in my room at Mercure Serpong Alam Sutera Hotel were far from satisfactory. Cheap and uncomfortable.

— Perihan Crenshaw

The lack of COVID-19 safety measures at Mercure Serpong Alam Sutera Hotel is alarming. No regard for guest well-being.

— Perihan Wong

Staying at Mercure Serpong Alam Sutera Hotel was like stepping into a dream. The Mercure brand's commitment to excellence was evident in every aspect, from the well-appointed rooms to the top-notch service. I couldn't have asked for a better experience.

— Ray Tinonco

The stay at Mercure Serpong Alam Sutera Hotel was nothing short of magical. The Mercure brand's attention to detail and commitment to guest satisfaction were evident throughout. I can't wait to return to this oasis of luxury.

— Josefine Zajdman

I recently had the pleasure of staying at Mercure Serpong Alam Sutera Hotel, part of the distinguished Accor Hotels. The 4-star luxury and unique features of the Mercure brand made my stay truly exceptional.

— Alvaro Pace

Mercure Serpong Alam Sutera Hotel, part of the renowned Accor Hotels, provides an unparalleled experience. The 4-star luxury and unique features of the Mercure brand set it apart.

— Adimarys Volent

My stay at Mercure Serpong Alam Sutera Hotel in Tangerang was truly memorable. The Mercure brand's dedication to excellence, coupled with the 4-star accommodations, made it an unforgettable retreat.

— Sheila Gayer

Mercure Serpong Alam Sutera Hotel, part of the renowned Accor Hotels, provides an unmatched experience. The 4-star luxury and unique features of the Mercure brand set it apart.

— Omri Bowers

I recently enjoyed a stay at Mercure Serpong Alam Sutera Hotel, and it was phenomenal. The Mercure brand's dedication to excellence and the 4-star accommodations made it a truly memorable retreat.

— Ducros Edmonds

General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Mercure Serpong Alam Sutera Hotel?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Mercure Serpong Alam Sutera Hotel is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Mercure Serpong Alam Sutera Hotel?

A: Mercure Serpong Alam Sutera Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does Mercure Serpong Alam Sutera Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Mercure Serpong Alam Sutera Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Mercure Serpong Alam Sutera Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Mercure Serpong Alam Sutera Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at Mercure Serpong Alam Sutera Hotel?

A: Guests consistently rate Mercure Serpong Alam Sutera Hotel positively, with an average rating of 8.3 based on 1188 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Mercure Serpong Alam Sutera Hotel online?

A: Booking a room at Mercure Serpong Alam Sutera Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Mercure Serpong Alam Sutera Hotel?

A: Yes, booking directly with Mercure Serpong Alam Sutera Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Mercure Serpong Alam Sutera Hotel in advance?

A: Booking in advance at Mercure Serpong Alam Sutera Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Mercure Serpong Alam Sutera Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Mercure Serpong Alam Sutera Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Mercure Serpong Alam Sutera Hotel?

A: Mercure Serpong Alam Sutera Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Mercure Serpong Alam Sutera Hotel ensure a secure and hassle-free booking process for guests?

A: Mercure Serpong Alam Sutera Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Mercure Serpong Alam Sutera Hotel?

A: Yes, Mercure Serpong Alam Sutera Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Mercure Serpong Alam Sutera Hotel?

A: Yes, Mercure Serpong Alam Sutera Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Mercure Serpong Alam Sutera Hotel ensure the privacy and security of guest information during the booking process?

A: Mercure Serpong Alam Sutera Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Mercure Serpong Alam Sutera Hotel provide accessible accommodations for guests with special needs?

A: Yes, Mercure Serpong Alam Sutera Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Mercure Serpong Alam Sutera Hotel?

A: Mercure Serpong Alam Sutera Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Mercure Serpong Alam Sutera Hotel?

A: Yes, Mercure Serpong Alam Sutera Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Mercure Serpong Alam Sutera Hotel provide shuttle services to popular attractions or transportation hubs?

A: Mercure Serpong Alam Sutera Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Mercure Serpong Alam Sutera Hotel?

A: Guests often praise the service and hospitality at Mercure Serpong Alam Sutera Hotel, describing it as 8.3 based on 1188 reviews.

Frequently Asked

Q: Which hotel chain does Mercure Serpong Alam Sutera Hotel belong to?

A: Mercure Serpong Alam Sutera Hotel belongs to the Accor Hotels chain.

Q: What is the star rating of Mercure Serpong Alam Sutera Hotel?

A: Mercure Serpong Alam Sutera Hotel has a star rating of 4.

Q: Can you provide information about Mercure Serpong Alam Sutera Hotel's check-in and check-out times?

A: Mercure Serpong Alam Sutera Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does Mercure Serpong Alam Sutera Hotel have?

A: Mercure Serpong Alam Sutera Hotel has a total of 171 rooms.

Q: When was Mercure Serpong Alam Sutera Hotel opened to the public?

A: Mercure Serpong Alam Sutera Hotel opened its doors to the public in 2013.

Q: What is the average rating as per reviews for Mercure Serpong Alam Sutera Hotel?

A: Mercure Serpong Alam Sutera Hotel holds an average rating of 8.3 based on reviews.

Q: Can you provide information about Mercure Serpong Alam Sutera Hotel's accommodation types?

A: Mercure Serpong Alam Sutera Hotel offers various types of accommodations, including Hotel.

Q: Discover the allure of Mercure Serpong Alam Sutera Hotel - What sets its accommodations apart?

A: Mercure Serpong Alam Sutera Hotel captivates guests with its unique Hotel accommodations.

Q: Mercure Serpong Alam Sutera Hotel Enigma - Unraveling the secrets behind its star rating.

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