Accor Hotels in the Heart of Tangerang, Indonesia: Reviews on Mercure Serpong Alam Sutera Hotel

Discover Luxury at Accor Hotels in the Heart of Tangerang, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Tangerang, , Indonesia, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Accor Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at Jl Alam Sutera Boulevard Kav23, Tangerang, , 15325, Indonesia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 171 meticulously designed rooms spread across 8 floors, Accor Hotels ensures a personalized experience for every guest.

Accor Hotels Interior 1
Accor Hotels Interior 2

Luxurious Amenities and Unmatched Views

Accor Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Tangerang. With 1188 reviews and an average rating of 8.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 59 USD

Accor Hotels Ambiance

Experience unparalleled luxury starting from 59 USD, promising an exclusive and unforgettable stay in Tangerang, , Indonesia.

Hotel Overview

The 4-star Mercure Serpong Alam Sutera Hotel offers comfort and convenience whether you're on business or holiday in Tangerang. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, slippers, towels, separate living room, internet access – wireless. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, golf course (within 3 km), outdoor pool, massage, pool (kids). Mercure Serpong Alam Sutera Hotel is an excellent choice from which to explore Tangerang or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 1188 reviews, Accor Hotels has an average rating of 8.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Tangerang.

Hotel Summary

Hotel NameMercure Serpong Alam Sutera Hotel
ChainAccor Hotels
BrandMercure
Star Rating4 Star
Customer Rating8.3/10
Number of Reviews1188
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms171
Number of Floors8
Year Opened2013
Rate Starts From59
AddressJl Alam Sutera Boulevard Kav23
CityTangerang
Zipcode15325
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

The pool was a welcome oasis at Mercure Serpong Alam Sutera Hotel after a long day exploring. Just what we needed to relax and unwind.

— Lucinda Moss


Mercure Serpong Alam Sutera Hotel is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Binfoh Harding


The conference facilities at Mercure Serpong Alam Sutera Hotel were top-notch. Perfect for our business meetings and events.

— Dar Chinta


During our stay at Mercure Serpong Alam Sutera Hotel, the concierge went above and beyond to recommend local gems and hidden treasures.

— Marly Mortensen


The in-room amenities at Mercure Serpong Alam Sutera Hotel were thoughtful and convenient. Everything we needed was right at our fingertips.

— Lianne Butterfield


Thoroughly enjoyed the services at Mercure Serpong Alam Sutera Hotel. Added a unique touch to our stay.

— Manal Mavris


Appreciated Mercure Serpong Alam Sutera Hotel's eco-friendly initiatives. Reassuring to stay at a sustainable hotel.

— Elia Woody


Exceptional service at Mercure Serpong Alam Sutera Hotel. Every aspect, from decor to amenities, exceeded expectations.

— Becky Ernesto


Complimentary amenities at Mercure Serpong Alam Sutera Hotel were a delightful surprise. Added value to our stay.

— Keren Dass


An average stay at Mercure Serpong Alam Sutera Hotel. Clean rooms, but lacking any standout features.

— Natasha Laxhar


The location of Mercure Serpong Alam Sutera Hotel was decent, but nothing remarkable. Expected a bit more.

— Lais Fikus


The Wi-Fi connection at Mercure Serpong Alam Sutera Hotel was reliable. Met basic connectivity needs.

— Yamile Urzyu


The gym facilities at Mercure Serpong Alam Sutera Hotel were standard. Decent equipment, but not extensive.

— Conville Attolico


In-room furnishings at Mercure Serpong Alam Sutera Hotel were typical. No standout features, but comfortable enough.

— Lachlan Halenda


The on-site restaurant at Mercure Serpong Alam Sutera Hotel had standard fare. Expected more variety.

— Betsy Leonard


The business center at Mercure Serpong Alam Sutera Hotel was standard. Adequate for basic work needs.

— Lucienne Dasher


The lighting in guest rooms at Mercure Serpong Alam Sutera Hotel was sufficient. Not too bright or too dim.

— Bradbury Unwalla


The room decor at Mercure Serpong Alam Sutera Hotel was modest. Could use a more modern touch.

— Romain Deangelis


The concierge service at Mercure Serpong Alam Sutera Hotel was helpful. Provided useful local recommendations.

— Thanh Tavares


The window views from Mercure Serpong Alam Sutera Hotel were pleasant. Overlooked notable landmarks.

— Yam Azoulai


The front desk at Mercure Serpong Alam Sutera Hotel provided helpful local maps. Useful for exploring the area.

— Callaghan Taus


The cleanliness of my room at Mercure Serpong Alam Sutera Hotel left much to be desired. Not up to standard.

— Sibylla Argáez


The room furnishings at Mercure Serpong Alam Sutera Hotel were outdated. Needs modernization.

— Breen Arroyo


The decor in the lobby of Mercure Serpong Alam Sutera Hotel was outdated. Failed to impress.

— Sanna Borson


The food quality at Mercure Serpong Alam Sutera Hotel was atrocious. Tasteless and poorly prepared meals.

— Lettie Canseco


The bed comfort at Mercure Serpong Alam Sutera Hotel was a nightmare. Unbearably hard mattress and lumpy pillows.

— Aurellie Cassar


The room service at Mercure Serpong Alam Sutera Hotel was consistently slow. Frustrating delays in responses.

— Ernest Spyrou


The decor throughout Mercure Serpong Alam Sutera Hotel was outdated and tacky. Felt stuck in the past.

— Citlalli Wilkins


The overall upkeep of Mercure Serpong Alam Sutera Hotel was a disappointment. Clearly neglected and run-down.

— Mooo Babtista


The state of cleanliness at Mercure Serpong Alam Sutera Hotel was appalling. Found dirt and stains in every corner.

— Via Beachclub


Furniture and fixtures at Mercure Serpong Alam Sutera Hotel were worn and shabby. Clearly in need of replacement.

— Mala Yoder


Bed comfort at Mercure Serpong Alam Sutera Hotel was a nightmare. Uncomfortably hard mattress and lumpy pillows.

— Oihana Hickey


Overall upkeep of Mercure Serpong Alam Sutera Hotel was disappointing. Clearly neglected and deteriorating.

— Ruben Saidman


My room at Mercure Serpong Alam Sutera Hotel had a distinct musty smell. Clearly, not properly ventilated.

— Norelis Cuentiador


The elevators at Mercure Serpong Alam Sutera Hotel were a constant source of frustration. Always breaking down.

— Hilario Trinks


Cleanliness was non-existent at Mercure Serpong Alam Sutera Hotel. The state of the bathrooms was revolting.

— Shera Armstrong


The outdated decor at Mercure Serpong Alam Sutera Hotel made it feel like a relic from the past. Needs a complete overhaul.

— Leah Snell


Mercure Serpong Alam Sutera Hotel in Tangerang is a true masterpiece. The 4-star accommodation, coupled with the impeccable service, made my stay unforgettable. The Mercure brand has once again proven why it's a leader in the industry.

— Tal Sabato


Mercure Serpong Alam Sutera Hotel exceeded all expectations. The Mercure brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Daria Osmond


I recently had the pleasure of staying at Mercure Serpong Alam Sutera Hotel, part of the distinguished Accor Hotels. The 4-star luxury and unique features of the Mercure brand made my stay truly exceptional.

— Cormery Huntsman


I recently enjoyed a stay at Mercure Serpong Alam Sutera Hotel in Tangerang, and it was fantastic. The Mercure brand's unique offerings and the 4-star luxury made my visit truly memorable.

— Kristina Youchen


I recently had an incredible stay at Mercure Serpong Alam Sutera Hotel. The Mercure brand's commitment to excellence truly shines through in every aspect of the 4-star experience.

— Timur Atteberry


I had the pleasure of staying at Mercure Serpong Alam Sutera Hotel in Tangerang, and it was nothing short of amazing. The Mercure brand's commitment to quality and the 4-star luxury made my visit truly special.

— Paula Baldasare


From the moment I entered Mercure Serpong Alam Sutera Hotel, I knew it was going to be a special stay. The Mercure brand's attention to detail and the 4-star luxury were exceptional.

— Maya Quirk


I had a fantastic time at Mercure Serpong Alam Sutera Hotel, part of the esteemed Accor Hotels. The Mercure brand's dedication to excellence and the 4-star accommodations were beyond compare.

— Ciara Tyson


Mercure Serpong Alam Sutera Hotel, affiliated with the renowned Accor Hotels, offers an experience like no other. The 4-star luxury and unique features of the Mercure brand set it apart.

— Nicole Marchant


General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Mercure Serpong Alam Sutera Hotel?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Mercure Serpong Alam Sutera Hotel is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Mercure Serpong Alam Sutera Hotel?

A: Mercure Serpong Alam Sutera Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Mercure Serpong Alam Sutera Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Mercure Serpong Alam Sutera Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Mercure Serpong Alam Sutera Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Mercure Serpong Alam Sutera Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Mercure Serpong Alam Sutera Hotel?

A: Guests consistently rate Mercure Serpong Alam Sutera Hotel positively, with an average rating of 8.3 based on 1188 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Mercure Serpong Alam Sutera Hotel online?

A: Booking a room at Mercure Serpong Alam Sutera Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Mercure Serpong Alam Sutera Hotel?

A: Yes, booking directly with Mercure Serpong Alam Sutera Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Mercure Serpong Alam Sutera Hotel in advance?

A: Booking in advance at Mercure Serpong Alam Sutera Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Mercure Serpong Alam Sutera Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Mercure Serpong Alam Sutera Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Mercure Serpong Alam Sutera Hotel?

A: Mercure Serpong Alam Sutera Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Mercure Serpong Alam Sutera Hotel ensure a secure and hassle-free booking process for guests?

A: Mercure Serpong Alam Sutera Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Mercure Serpong Alam Sutera Hotel?

A: Yes, Mercure Serpong Alam Sutera Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Mercure Serpong Alam Sutera Hotel?

A: Yes, Mercure Serpong Alam Sutera Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Mercure Serpong Alam Sutera Hotel ensure the privacy and security of guest information during the booking process?

A: Mercure Serpong Alam Sutera Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Mercure Serpong Alam Sutera Hotel provide accessible accommodations for guests with special needs?

A: Yes, Mercure Serpong Alam Sutera Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Mercure Serpong Alam Sutera Hotel?

A: Mercure Serpong Alam Sutera Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Mercure Serpong Alam Sutera Hotel?

A: Yes, Mercure Serpong Alam Sutera Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Mercure Serpong Alam Sutera Hotel provide shuttle services to popular attractions or transportation hubs?

A: Mercure Serpong Alam Sutera Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Mercure Serpong Alam Sutera Hotel?

A: Guests often praise the service and hospitality at Mercure Serpong Alam Sutera Hotel, describing it as 8.3 based on 1188 reviews.


Frequently Asked

Q: Which hotel chain does Mercure Serpong Alam Sutera Hotel belong to?

A: Mercure Serpong Alam Sutera Hotel belongs to the Accor Hotels chain.


Q: What is the star rating of Mercure Serpong Alam Sutera Hotel?

A: Mercure Serpong Alam Sutera Hotel has a star rating of 4.


Q: Can you provide information about Mercure Serpong Alam Sutera Hotel's check-in and check-out times?

A: Mercure Serpong Alam Sutera Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Mercure Serpong Alam Sutera Hotel have?

A: Mercure Serpong Alam Sutera Hotel has a total of 171 rooms.


Q: When was Mercure Serpong Alam Sutera Hotel opened to the public?

A: Mercure Serpong Alam Sutera Hotel opened its doors to the public in 2013.


Q: What is the average rating as per reviews for Mercure Serpong Alam Sutera Hotel?

A: Mercure Serpong Alam Sutera Hotel holds an average rating of 8.3 based on reviews.


Q: Can you provide information about Mercure Serpong Alam Sutera Hotel's accommodation types?

A: Mercure Serpong Alam Sutera Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Mercure Serpong Alam Sutera Hotel - What sets its accommodations apart?

A: Mercure Serpong Alam Sutera Hotel captivates guests with its unique Hotel accommodations.


Q: Mercure Serpong Alam Sutera Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Mercure Serpong Alam Sutera Hotel and the factors contributing to its star rating.


Q: Mercure Serpong Alam Sutera Hotel Essence - What makes its presence in Tangerang truly unforgettable?

A: Immerse yourself in the essence of Mercure Serpong Alam Sutera Hotel and its impact on the vibrant city of Tangerang.


Q: Mercure Serpong Alam Sutera Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Mercure Serpong Alam Sutera Hotel.


Q: Mercure Serpong Alam Sutera Hotel Symphony - How has it harmonized with the spirit of Tangerang?

A: Delve into the symphony of Mercure Serpong Alam Sutera Hotel as it resonates with the cultural heartbeat of Tangerang.


Q: Mercure Serpong Alam Sutera Hotel Oasis - A haven of tranquility in Tangerang. What sets it apart?

A: Discover why Mercure Serpong Alam Sutera Hotel is considered an oasis of tranquility amidst the bustling energy of Tangerang.


Q: Mercure Serpong Alam Sutera Hotel Renaissance - How has it evolved since its opening in 2013?

A: Take a journey through the renaissance of Mercure Serpong Alam Sutera Hotel, exploring its evolution since 2013.


Q: Mercure Serpong Alam Sutera Hotel Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Mercure Serpong Alam Sutera Hotel, seamlessly blending history with modernity.


Q: Mercure Serpong Alam Sutera Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Mercure Serpong Alam Sutera Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Mercure Serpong Alam Sutera Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Mercure Serpong Alam Sutera Hotel unique.


Q: Mercure Serpong Alam Sutera Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Mercure Serpong Alam Sutera Hotel.


Q: Mercure Serpong Alam Sutera Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Mercure Serpong Alam Sutera Hotel, uncovering the truths that lie beneath the surface.


Similar