Archipelago International in the Heart of Surabaya, East Java, Indonesia: Reviews on Hotel Neo Gubeng – Surabaya by ASTON

Discover Luxury at Archipelago International in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Archipelago International. Nestled in the heart of Surabaya, East Java, Indonesia, this Archipelago International promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

Archipelago International Exterior

Exquisite Location and Elegant Ambiance

Located at Jalan Jawa 17-19, Surabaya, East Java, 60295, Indonesia, Archipelago International provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 58 meticulously designed rooms spread across 3 floors, Archipelago International ensures a personalized experience for every guest.

Archipelago International Interior 1
Archipelago International Interior 2

Luxurious Amenities and Unmatched Views

Archipelago International Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Archipelago International delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Archipelago International is perfectly situated for exploring Surabaya. With 394 reviews and an average rating of 7.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 21 USD

Archipelago International Ambiance

Experience unparalleled luxury starting from 21 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Set in a prime location of Surabaya, Hotel Neo Gubeng puts everything the city has to offer just outside your doorstep. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, car park are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, desk. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at Hotel Neo Gubeng.

Guest Ratings and Reviews

Based on 394 reviews, Archipelago International has an average rating of 7.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Archipelago International. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameHotel Neo Gubeng - Surabaya by ASTON
Formerly Known AsGrand Citihub Hotel @Gubeng
ChainArchipelago International
BrandNeo Hotel
Star Rating3 Star
Customer Rating7.7/10
Number of Reviews394
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms58
Number of Floors3
Year Opened2014
Rate Starts From21
AddressJalan Jawa 17-19
CitySurabaya
StateEast Java
Zipcode60295
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

The customer service at Hotel Neo Gubeng - Surabaya by ASTON was exceptional. Every staff member we encountered was friendly and helpful.

— Francisca Greene


The in-room amenities at Hotel Neo Gubeng - Surabaya by ASTON were thoughtful and convenient. Everything we needed was right at our fingertips.

— Denise Biehn


The attention to cleanliness at Hotel Neo Gubeng - Surabaya by ASTON was commendable. We felt safe and comfortable throughout our stay.

— Ginger Daum


Complimentary amenities at Hotel Neo Gubeng - Surabaya by ASTON added a special touch. Exceeded expectations.

— Shadi Bedi


Commendable eco-friendly initiatives at Hotel Neo Gubeng - Surabaya by ASTON. Proud to support sustainable practices.

— Maurizio Vignola


Modern design and local charm at Hotel Neo Gubeng - Surabaya by ASTON. A perfect blend that made our stay enjoyable.

— Michele Dos


Check-in and check-out at Hotel Neo Gubeng - Surabaya by ASTON were straightforward. No major hassles.

— Jeroo Neerland


The front desk staff at Hotel Neo Gubeng - Surabaya by ASTON were helpful. Assisted with general inquiries.

— Alanna Goodis


The lighting in guest rooms at Hotel Neo Gubeng - Surabaya by ASTON was sufficient. Not too bright or too dim.

— Ilze Tirel


The television in my room at Hotel Neo Gubeng - Surabaya by ASTON had a variety of channels. Entertainment options were sufficient.

— Emilia Thomas


The soundproofing in my room at Hotel Neo Gubeng - Surabaya by ASTON was moderate. Could hear occasional noise from nearby rooms.

— Joleen Vialpando


The complimentary breakfast at Hotel Neo Gubeng - Surabaya by ASTON had a decent selection. Catered to various preferences.

— Ksenya Kozlowsky


The staff responsiveness at Hotel Neo Gubeng - Surabaya by ASTON was commendable. Quick assistance when needed.

— Calin Elizabeth


The shuttle service at Hotel Neo Gubeng - Surabaya by ASTON was punctual. Convenient for local transportation.

— Didi Lunsford


The decor in the common areas of Hotel Neo Gubeng - Surabaya by ASTON was tasteful. Appealing aesthetics.

— Petty Everett


The in-room entertainment options at Hotel Neo Gubeng - Surabaya by ASTON were diverse. Catered to various preferences.

— Ota Gershman


The customer service at Hotel Neo Gubeng - Surabaya by ASTON was disappointing. Unhelpful staff attitude.

— Annemaria Henderson


The elevator at Hotel Neo Gubeng - Surabaya by ASTON was unreliable. Often experienced delays.

— Bittia Goodman


The noise levels at Hotel Neo Gubeng - Surabaya by ASTON were disruptive. Difficult to sleep peacefully.

— Zayan Mazmanyan


The overall atmosphere at Hotel Neo Gubeng - Surabaya by ASTON was unwelcoming. Lack of warmth.

— Higinio Genovesr


The response time for room service at Hotel Neo Gubeng - Surabaya by ASTON was slow. Impacted convenience.

— Fermin Katalay


The elevators at Hotel Neo Gubeng - Surabaya by ASTON were constantly out of order. Inconvenient for guests.

— Yeliz Murphy


The check-in process at Hotel Neo Gubeng - Surabaya by ASTON was a disaster. Endured long queues and delays.

— Cathy Clough


The view from my room at Hotel Neo Gubeng - Surabaya by ASTON was dreadful. Overlooked a noisy street.

— Randa Mangalji


The Wi-Fi at Hotel Neo Gubeng - Surabaya by ASTON was consistently unreliable. Frequent drops in connectivity.

— Trisha Videomaker


The stay at Hotel Neo Gubeng - Surabaya by ASTON was nothing short of magical. The Neo Hotel brand's attention to detail and commitment to guest satisfaction were evident throughout. I can't wait to return to this oasis of luxury.

— Howson O'shea


Hotel Neo Gubeng - Surabaya by ASTON in Surabaya is a testament to the 3-star experience that the Neo Hotel brand consistently delivers. The stunning views from the rooftop bar added an extra layer of charm to an already fantastic stay.

— Wilson Ludlow


Hotel Neo Gubeng - Surabaya by ASTON, a part of the esteemed Archipelago International, is a must-visit. The 3-star luxury, coupled with the distinctive features of the Neo Hotel brand, ensured a remarkable stay.

— Dominique St.


Hotel Neo Gubeng - Surabaya by ASTON, part of the renowned Archipelago International, provides an unparalleled experience. The 3-star luxury and unique features of the Neo Hotel brand set it apart.

— Inger Erhard


Hotel Neo Gubeng - Surabaya by ASTON in Surabaya is a true gem. The Neo Hotel brand's dedication to providing top-notch service, combined with the 3-star luxury, created a perfect retreat.

— Juliette Butcher


I had the pleasure of experiencing Hotel Neo Gubeng - Surabaya by ASTON in Surabaya, and it was truly amazing. The Neo Hotel brand's commitment to quality and the 3-star luxury made my stay exceptional.

— Marcel Marshfield


General Information

Q: What's the primary focus of Archipelago International hotels, and how does it relate to Hotel Neo Gubeng - Surabaya by ASTON?

A: Archipelago International hotels aim to provide a consistent and reliable experience. Hotel Neo Gubeng - Surabaya by ASTON is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON offers a 3-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3 stars for hotels, and how does Hotel Neo Gubeng - Surabaya by ASTON measure up?

A: The 3 stars indicate the quality and services a hotel provides. Hotel Neo Gubeng - Surabaya by ASTON meets these standards, ensuring a comfortable stay.


Q: Tell me more about Hotel Neo Gubeng - Surabaya by ASTON's check-in and check-out process. Is it straightforward?

A: Checking in at Hotel Neo Gubeng - Surabaya by ASTON is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Hotel Neo Gubeng - Surabaya by ASTON?

A: Guests consistently rate Hotel Neo Gubeng - Surabaya by ASTON positively, with an average rating of 7.7 based on 394 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Hotel Neo Gubeng - Surabaya by ASTON online?

A: Booking a room at Hotel Neo Gubeng - Surabaya by ASTON is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, booking directly with Hotel Neo Gubeng - Surabaya by ASTON often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Hotel Neo Gubeng - Surabaya by ASTON in advance?

A: Booking in advance at Hotel Neo Gubeng - Surabaya by ASTON ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Hotel Neo Gubeng - Surabaya by ASTON, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Hotel Neo Gubeng - Surabaya by ASTON. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Hotel Neo Gubeng - Surabaya by ASTON ensure a secure and hassle-free booking process for guests?

A: Hotel Neo Gubeng - Surabaya by ASTON employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Hotel Neo Gubeng - Surabaya by ASTON ensure the privacy and security of guest information during the booking process?

A: Hotel Neo Gubeng - Surabaya by ASTON prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Hotel Neo Gubeng - Surabaya by ASTON provide accessible accommodations for guests with special needs?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Hotel Neo Gubeng - Surabaya by ASTON provide shuttle services to popular attractions or transportation hubs?

A: Hotel Neo Gubeng - Surabaya by ASTON may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Hotel Neo Gubeng - Surabaya by ASTON?

A: Guests often praise the service and hospitality at Hotel Neo Gubeng - Surabaya by ASTON, describing it as 7.7 based on 394 reviews.


Frequently Asked

Q: Which hotel chain does Hotel Neo Gubeng - Surabaya by ASTON belong to?

A: Hotel Neo Gubeng - Surabaya by ASTON belongs to the Archipelago International chain.


Q: What is the star rating of Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON has a star rating of 3.


Q: In which city is Hotel Neo Gubeng - Surabaya by ASTON located?

A: Hotel Neo Gubeng - Surabaya by ASTON is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about Hotel Neo Gubeng - Surabaya by ASTON's check-in and check-out times?

A: Hotel Neo Gubeng - Surabaya by ASTON offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Hotel Neo Gubeng - Surabaya by ASTON have?

A: Hotel Neo Gubeng - Surabaya by ASTON has a total of 58 rooms.


Q: When was Hotel Neo Gubeng - Surabaya by ASTON opened to the public?

A: Hotel Neo Gubeng - Surabaya by ASTON opened its doors to the public in 2014.


Q: What is the average rating as per reviews for Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON holds an average rating of 7.7 based on reviews.


Q: Can you provide information about Hotel Neo Gubeng - Surabaya by ASTON's accommodation types?

A: Hotel Neo Gubeng - Surabaya by ASTON offers various types of accommodations, including Hotel.


Q: Discover the allure of Hotel Neo Gubeng - Surabaya by ASTON - What sets its accommodations apart?

A: Hotel Neo Gubeng - Surabaya by ASTON captivates guests with its unique Hotel accommodations.


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A: Explore the mystique surrounding Hotel Neo Gubeng - Surabaya by ASTON and the factors contributing to its star rating.


Q: Hotel Neo Gubeng - Surabaya by ASTON Essence - What makes its presence in Surabaya truly unforgettable?

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Q: Hotel Neo Gubeng - Surabaya by ASTON Unveiled - A visual journey through its distinctive features.

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