Archipelago International in the Heart of Surabaya, East Java, Indonesia: Reviews on Hotel Neo Gubeng – Surabaya by ASTON

Discover Luxury at Archipelago International in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Archipelago International. Nestled in the heart of Surabaya, East Java, Indonesia, this Archipelago International promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

Archipelago International Exterior

Exquisite Location and Elegant Ambiance

Located at Jalan Jawa 17-19, Surabaya, East Java, 60295, Indonesia, Archipelago International provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 58 meticulously designed rooms spread across 3 floors, Archipelago International ensures a personalized experience for every guest.

Archipelago International Interior 1
Archipelago International Interior 2

Luxurious Amenities and Unmatched Views

Archipelago International Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Archipelago International delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Archipelago International is perfectly situated for exploring Surabaya. With 394 reviews and an average rating of 7.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 21 USD

Archipelago International Ambiance

Experience unparalleled luxury starting from 21 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Set in a prime location of Surabaya, Hotel Neo Gubeng puts everything the city has to offer just outside your doorstep. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, car park are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, desk. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at Hotel Neo Gubeng.

Guest Ratings and Reviews

Based on 394 reviews, Archipelago International has an average rating of 7.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Archipelago International. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameHotel Neo Gubeng - Surabaya by ASTON
Formerly Known AsGrand Citihub Hotel @Gubeng
ChainArchipelago International
BrandNeo Hotel
Star Rating3 Star
Customer Rating7.7/10
Number of Reviews394
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms58
Number of Floors3
Year Opened2014
Rate Starts From21
AddressJalan Jawa 17-19
CitySurabaya
StateEast Java
Zipcode60295
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

We loved our stay at Hotel Neo Gubeng - Surabaya by ASTON. The rooms were spacious, and the decor was modern and stylish.

— Cathi Wren


The conference facilities at Hotel Neo Gubeng - Surabaya by ASTON were top-notch. Perfect for our business meetings and events.

— Shaunna Marinho


The services at Hotel Neo Gubeng - Surabaya by ASTON truly set it apart. Attention to detail was evident in every aspect of our stay.

— Guy Van


The attention to detail at Hotel Neo Gubeng - Surabaya by ASTON was impressive. It's clear they take pride in providing a high-quality experience.

— Anzhelika Con


The lobby ambiance at Hotel Neo Gubeng - Surabaya by ASTON was sophisticated yet welcoming. A great place to unwind after a day of exploration.

— Jimmy Lara


The staff's local recommendations at Hotel Neo Gubeng - Surabaya by ASTON led us to some hidden gems in Surabaya. Truly appreciated their insights.

— Nomi Oringer


Kudos to Hotel Neo Gubeng - Surabaya by ASTON's staff—friendly, attentive, and always willing to assist.

— Krauskopf Shanks


Appreciated Hotel Neo Gubeng - Surabaya by ASTON's eco-friendly initiatives. Reassuring to stay at a sustainable hotel.

— Sydney Brown


Spotless cleanliness at Hotel Neo Gubeng - Surabaya by ASTON. Felt safe and comfortable throughout our stay.

— Sidonie Clancy


The room decor at Hotel Neo Gubeng - Surabaya by ASTON was modest. Could use a more modern touch.

— Estuardo Newman


The exterior lighting at Hotel Neo Gubeng - Surabaya by ASTON was adequate. Well-lit in common areas.

— Cheree Kasey


The Wi-Fi connection at Hotel Neo Gubeng - Surabaya by ASTON was reliable. No issues with internet connectivity.

— Katharine Mamula


The bathroom facilities at Hotel Neo Gubeng - Surabaya by ASTON were standard. Shower and toilet were in working order.

— Jasmin Isaacs


The in-room coffee facilities at Hotel Neo Gubeng - Surabaya by ASTON were standard. Provided the expected amenities.

— Yam Froome


The on-site parking at Hotel Neo Gubeng - Surabaya by ASTON was convenient. Accessible with ease.

— Lorena Brandin


The overall lighting in my room at Hotel Neo Gubeng - Surabaya by ASTON was good. No issues with brightness.

— Aki Gruffi


The housekeeping service at Hotel Neo Gubeng - Surabaya by ASTON was thorough. Rooms consistently well-maintained.

— Cat Bermejo


The concierge service at Hotel Neo Gubeng - Surabaya by ASTON was helpful. Provided useful local recommendations.

— Manpreet Privat


The window views from Hotel Neo Gubeng - Surabaya by ASTON were pleasant. Overlooked notable landmarks.

— Bonnie Knetter


The front desk at Hotel Neo Gubeng - Surabaya by ASTON provided helpful local maps. Useful for exploring the area.

— Jefferson Sosa


The facilities for business travelers at Hotel Neo Gubeng - Surabaya by ASTON were inadequate. Limited amenities.

— Spike Talón


The check-in process at Hotel Neo Gubeng - Surabaya by ASTON was a disaster. Endured long queues and delays.

— Gormsen Cohen


The room service at Hotel Neo Gubeng - Surabaya by ASTON was consistently slow. Frustrating delays in responses.

— Deciga Hovda


The Wi-Fi at Hotel Neo Gubeng - Surabaya by ASTON was consistently unreliable. Frequent drops in connectivity.

— Lou Bicicleta


The decor throughout Hotel Neo Gubeng - Surabaya by ASTON was outdated and tacky. Felt stuck in the past.

— Denee Tritten


The general cleanliness at Hotel Neo Gubeng - Surabaya by ASTON was appalling. Filthy common areas and neglected spaces.

— Geckos Rebolledo


Amenities in my room at Hotel Neo Gubeng - Surabaya by ASTON were far from satisfactory. Cheap and uncomfortable.

— New Donghua


Decor throughout Hotel Neo Gubeng - Surabaya by ASTON was outdated and unappealing. Felt like a time warp.

— Bloqueada Alper


At Hotel Neo Gubeng - Surabaya by ASTON, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Doris Mongis


Avoid Hotel Neo Gubeng - Surabaya by ASTON at all costs. It's a complete waste of time and money.

— Mika Assor


I recently enjoyed a city break at Hotel Neo Gubeng - Surabaya by ASTON in Surabaya. The central and convenient location, combined with the 3-star luxury, made it the perfect spot for relaxation. The Neo Hotel brand lived up to its reputation, providing a seamless and enjoyable stay.

— Moore Foreman


Hotel Neo Gubeng - Surabaya by ASTON in Surabaya is a testament to the 3-star experience that the Neo Hotel brand consistently delivers. The stunning views from the rooftop bar added an extra layer of charm to an already fantastic stay.

— Ashleigh Solano


Hotel Neo Gubeng - Surabaya by ASTON in Surabaya is a true masterpiece. The 3-star accommodation, coupled with the impeccable service, made my stay unforgettable. The Neo Hotel brand has once again proven why it's a leader in the industry.

— Phillipe Shultz


Hotel Neo Gubeng - Surabaya by ASTON exceeded all expectations. The Neo Hotel brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Estelle Schwab


Hotel Neo Gubeng - Surabaya by ASTON, part of the prestigious Archipelago International, provided an experience like no other. The 3-star luxury and the unique offerings of the Neo Hotel brand made my stay truly extraordinary.

— Janell Joana


I recently had the pleasure of staying at Hotel Neo Gubeng - Surabaya by ASTON, part of the distinguished Archipelago International. The 3-star luxury and unique features of the Neo Hotel brand made my stay truly exceptional.

— Shayna Klopp


I recently stayed at Hotel Neo Gubeng - Surabaya by ASTON in Surabaya and was thoroughly impressed. The Neo Hotel brand's commitment to excellence, along with the 3-star accommodations, made my visit exceptional.

— Hayleigh Daignault


My recent stay at Hotel Neo Gubeng - Surabaya by ASTON surpassed all expectations. The Neo Hotel brand's attention to detail and the 3-star accommodations made for an unforgettable retreat.

— Ill Iqbal


I recently enjoyed a stay at Hotel Neo Gubeng - Surabaya by ASTON, and it was exceptional. The Neo Hotel brand's attention to detail and the 3-star accommodations exceeded my expectations.

— Newguest Dobol


Hotel Neo Gubeng - Surabaya by ASTON in Surabaya is a true gem. The Neo Hotel brand's dedication to providing top-notch service, combined with the 3-star luxury, created a perfect retreat.

— Tami Harvey


I had the pleasure of experiencing Hotel Neo Gubeng - Surabaya by ASTON in Surabaya, and it was truly amazing. The Neo Hotel brand's commitment to quality and the 3-star luxury made my stay exceptional.

— Hakan Arcery


Staying at Hotel Neo Gubeng - Surabaya by ASTON was an absolute pleasure. The Neo Hotel brand's commitment to providing an extraordinary experience, coupled with the 3-star accommodations, exceeded my expectations.

— Antje Sminoff


General Information

Q: What's the primary focus of Archipelago International hotels, and how does it relate to Hotel Neo Gubeng - Surabaya by ASTON?

A: Archipelago International hotels aim to provide a consistent and reliable experience. Hotel Neo Gubeng - Surabaya by ASTON is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON offers a 3-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3 stars for hotels, and how does Hotel Neo Gubeng - Surabaya by ASTON measure up?

A: The 3 stars indicate the quality and services a hotel provides. Hotel Neo Gubeng - Surabaya by ASTON meets these standards, ensuring a comfortable stay.


Q: Tell me more about Hotel Neo Gubeng - Surabaya by ASTON's check-in and check-out process. Is it straightforward?

A: Checking in at Hotel Neo Gubeng - Surabaya by ASTON is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Hotel Neo Gubeng - Surabaya by ASTON?

A: Guests consistently rate Hotel Neo Gubeng - Surabaya by ASTON positively, with an average rating of 7.7 based on 394 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Hotel Neo Gubeng - Surabaya by ASTON online?

A: Booking a room at Hotel Neo Gubeng - Surabaya by ASTON is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, booking directly with Hotel Neo Gubeng - Surabaya by ASTON often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Hotel Neo Gubeng - Surabaya by ASTON in advance?

A: Booking in advance at Hotel Neo Gubeng - Surabaya by ASTON ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Hotel Neo Gubeng - Surabaya by ASTON, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Hotel Neo Gubeng - Surabaya by ASTON. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Hotel Neo Gubeng - Surabaya by ASTON ensure a secure and hassle-free booking process for guests?

A: Hotel Neo Gubeng - Surabaya by ASTON employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Hotel Neo Gubeng - Surabaya by ASTON ensure the privacy and security of guest information during the booking process?

A: Hotel Neo Gubeng - Surabaya by ASTON prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Hotel Neo Gubeng - Surabaya by ASTON provide accessible accommodations for guests with special needs?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Hotel Neo Gubeng - Surabaya by ASTON provide shuttle services to popular attractions or transportation hubs?

A: Hotel Neo Gubeng - Surabaya by ASTON may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Hotel Neo Gubeng - Surabaya by ASTON?

A: Guests often praise the service and hospitality at Hotel Neo Gubeng - Surabaya by ASTON, describing it as 7.7 based on 394 reviews.


Frequently Asked

Q: Which hotel chain does Hotel Neo Gubeng - Surabaya by ASTON belong to?

A: Hotel Neo Gubeng - Surabaya by ASTON belongs to the Archipelago International chain.


Q: What is the star rating of Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON has a star rating of 3.


Q: In which city is Hotel Neo Gubeng - Surabaya by ASTON located?

A: Hotel Neo Gubeng - Surabaya by ASTON is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about Hotel Neo Gubeng - Surabaya by ASTON's check-in and check-out times?

A: Hotel Neo Gubeng - Surabaya by ASTON offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Hotel Neo Gubeng - Surabaya by ASTON have?

A: Hotel Neo Gubeng - Surabaya by ASTON has a total of 58 rooms.


Q: When was Hotel Neo Gubeng - Surabaya by ASTON opened to the public?

A: Hotel Neo Gubeng - Surabaya by ASTON opened its doors to the public in 2014.


Q: What is the average rating as per reviews for Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON holds an average rating of 7.7 based on reviews.


Q: Can you provide information about Hotel Neo Gubeng - Surabaya by ASTON's accommodation types?

A: Hotel Neo Gubeng - Surabaya by ASTON offers various types of accommodations, including Hotel.


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