Archipelago International in the Heart of Surabaya, East Java, Indonesia: Reviews on Hotel Neo Gubeng – Surabaya by ASTON

Discover Luxury at Archipelago International in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Archipelago International. Nestled in the heart of Surabaya, East Java, Indonesia, this Archipelago International promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jalan Jawa 17-19, Surabaya, East Java, 60295, Indonesia, Archipelago International provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 58 meticulously designed rooms spread across 3 floors, Archipelago International ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Archipelago International delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Archipelago International is perfectly situated for exploring Surabaya. With 394 reviews and an average rating of 7.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 21 USD

Experience unparalleled luxury starting from 21 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Set in a prime location of Surabaya, Hotel Neo Gubeng puts everything the city has to offer just outside your doorstep. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, car park are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, desk. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at Hotel Neo Gubeng.

Guest Ratings and Reviews

Based on 394 reviews, Archipelago International has an average rating of 7.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Archipelago International. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	Hotel Neo Gubeng - Surabaya by ASTON
Formerly Known As	Grand Citihub Hotel @Gubeng
Chain	Archipelago International
Brand	Neo Hotel
Star Rating	3 Star
Customer Rating	7.7/10
Number of Reviews	394
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	58
Number of Floors	3
Year Opened	2014
Rate Starts From	21
Address	Jalan Jawa 17-19
City	Surabaya
State	East Java
Zipcode	60295
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

The breakfast buffet was incredible at Hotel Neo Gubeng - Surabaya by ASTON! So much variety and everything was fresh and delicious. A real highlight of our stay.

— Nathan Olivas

Staff at Hotel Neo Gubeng - Surabaya by ASTON went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Kerry/christina/gina Arciniejas

Hotel Neo Gubeng - Surabaya by ASTON exceeded expectations. Every detail, from decor to service, was top-notch.

— Petter Kemp

Breathtaking views from Hotel Neo Gubeng - Surabaya by ASTON. The perfect backdrop for a memorable vacation.

— Layla Tromberg

Spa services at Hotel Neo Gubeng - Surabaya by ASTON were a highlight. Professional and relaxing—perfect.

— Bevan Cavanaugh

The location of Hotel Neo Gubeng - Surabaya by ASTON was decent, but nothing remarkable. Expected a bit more.

— Jessa Estanislao

Breakfast options at Hotel Neo Gubeng - Surabaya by ASTON were standard. Could use more variety.

— Enrique Gavira

The gym facilities at Hotel Neo Gubeng - Surabaya by ASTON were standard. Decent equipment, but not extensive.

— Anayeli Mccue

Room service at Hotel Neo Gubeng - Surabaya by ASTON was average. Standard options, but timely delivery.

— Edith Silvia

The room temperature control at Hotel Neo Gubeng - Surabaya by ASTON was effective. Easily adjustable to personal preference.

— Corine Corson

The elevator system at Hotel Neo Gubeng - Surabaya by ASTON was efficient. Minimal waiting time.

— Chyna Goergen

The front desk staff at Hotel Neo Gubeng - Surabaya by ASTON were courteous. Offered assistance with a smile.

— Annie Mcmaster

The housekeeping service at Hotel Neo Gubeng - Surabaya by ASTON was thorough. Rooms consistently well-maintained.

— Flores Mauricio

The overall decor theme at Hotel Neo Gubeng - Surabaya by ASTON was cohesive. Aesthetic consistency.

— Enfermero Jagode

The front desk at Hotel Neo Gubeng - Surabaya by ASTON provided helpful local maps. Useful for exploring the area.

— Amie Bloqurwo

The cleanliness of common areas at Hotel Neo Gubeng - Surabaya by ASTON was neglected. Untidy surroundings.

— Bikes Gordon

The room furnishings at Hotel Neo Gubeng - Surabaya by ASTON were shabby and worn. Desperately needs renovation.

— Farid Jamner

The noise levels at Hotel Neo Gubeng - Surabaya by ASTON were unbearable. Sleep quality was severely impacted.

— Armonia Elias

The amenities in my room at Hotel Neo Gubeng - Surabaya by ASTON were substandard. Cheap and uncomfortable.

— Jeannine Ahrens

Security at Hotel Neo Gubeng - Surabaya by ASTON was a major concern. Felt unsafe throughout my stay.

— Meliss Peralta

I recently stayed at Hotel Neo Gubeng - Surabaya by ASTON in Surabaya and was thoroughly impressed. The Neo Hotel brand's commitment to excellence, along with the 3-star accommodations, made my visit exceptional.

— Blanca Fitzgibbons

Hotel Neo Gubeng - Surabaya by ASTON in Surabaya is a true gem. The Neo Hotel brand's dedication to providing top-notch service, combined with the 3-star luxury, created a perfect retreat.

— Gustavo Arellano

From the moment I entered Hotel Neo Gubeng - Surabaya by ASTON, I knew it was going to be a special stay. The Neo Hotel brand's attention to detail and the 3-star luxury were exceptional.

— All Mclaughlin

Staying at Hotel Neo Gubeng - Surabaya by ASTON was an absolute pleasure. The Neo Hotel brand's commitment to providing an extraordinary experience, coupled with the 3-star accommodations, exceeded my expectations.

— Balaouris Geier

General Information

Q: What's the primary focus of Archipelago International hotels, and how does it relate to Hotel Neo Gubeng - Surabaya by ASTON?

A: Archipelago International hotels aim to provide a consistent and reliable experience. Hotel Neo Gubeng - Surabaya by ASTON is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON offers a 3-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 3 stars for hotels, and how does Hotel Neo Gubeng - Surabaya by ASTON measure up?

A: The 3 stars indicate the quality and services a hotel provides. Hotel Neo Gubeng - Surabaya by ASTON meets these standards, ensuring a comfortable stay.

Q: Tell me more about Hotel Neo Gubeng - Surabaya by ASTON's check-in and check-out process. Is it straightforward?

A: Checking in at Hotel Neo Gubeng - Surabaya by ASTON is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at Hotel Neo Gubeng - Surabaya by ASTON?

A: Guests consistently rate Hotel Neo Gubeng - Surabaya by ASTON positively, with an average rating of 7.7 based on 394 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Hotel Neo Gubeng - Surabaya by ASTON online?

A: Booking a room at Hotel Neo Gubeng - Surabaya by ASTON is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, booking directly with Hotel Neo Gubeng - Surabaya by ASTON often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Hotel Neo Gubeng - Surabaya by ASTON in advance?

A: Booking in advance at Hotel Neo Gubeng - Surabaya by ASTON ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Hotel Neo Gubeng - Surabaya by ASTON, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Hotel Neo Gubeng - Surabaya by ASTON. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Hotel Neo Gubeng - Surabaya by ASTON ensure a secure and hassle-free booking process for guests?

A: Hotel Neo Gubeng - Surabaya by ASTON employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Hotel Neo Gubeng - Surabaya by ASTON ensure the privacy and security of guest information during the booking process?

A: Hotel Neo Gubeng - Surabaya by ASTON prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Hotel Neo Gubeng - Surabaya by ASTON provide accessible accommodations for guests with special needs?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Hotel Neo Gubeng - Surabaya by ASTON provide shuttle services to popular attractions or transportation hubs?

A: Hotel Neo Gubeng - Surabaya by ASTON may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Hotel Neo Gubeng - Surabaya by ASTON?

A: Guests often praise the service and hospitality at Hotel Neo Gubeng - Surabaya by ASTON, describing it as 7.7 based on 394 reviews.

Frequently Asked

Q: Which hotel chain does Hotel Neo Gubeng - Surabaya by ASTON belong to?

A: Hotel Neo Gubeng - Surabaya by ASTON belongs to the Archipelago International chain.

Q: What is the star rating of Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON has a star rating of 3.

Q: In which city is Hotel Neo Gubeng - Surabaya by ASTON located?

A: Hotel Neo Gubeng - Surabaya by ASTON is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about Hotel Neo Gubeng - Surabaya by ASTON's check-in and check-out times?

A: Hotel Neo Gubeng - Surabaya by ASTON offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does Hotel Neo Gubeng - Surabaya by ASTON have?

A: Hotel Neo Gubeng - Surabaya by ASTON has a total of 58 rooms.

Q: When was Hotel Neo Gubeng - Surabaya by ASTON opened to the public?

A: Hotel Neo Gubeng - Surabaya by ASTON opened its doors to the public in 2014.

Q: What is the average rating as per reviews for Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON holds an average rating of 7.7 based on reviews.

Q: Can you provide information about Hotel Neo Gubeng - Surabaya by ASTON's accommodation types?

A: Hotel Neo Gubeng - Surabaya by ASTON offers various types of accommodations, including Hotel.

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