Archipelago International in the Heart of Surabaya, East Java, Indonesia: Reviews on Hotel Neo Gubeng – Surabaya by ASTON

Discover Luxury at Archipelago International in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Archipelago International. Nestled in the heart of Surabaya, East Java, Indonesia, this Archipelago International promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jalan Jawa 17-19, Surabaya, East Java, 60295, Indonesia, Archipelago International provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 58 meticulously designed rooms spread across 3 floors, Archipelago International ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Archipelago International delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Archipelago International is perfectly situated for exploring Surabaya. With 394 reviews and an average rating of 7.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 21 USD

Experience unparalleled luxury starting from 21 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Set in a prime location of Surabaya, Hotel Neo Gubeng puts everything the city has to offer just outside your doorstep. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, car park are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, desk. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at Hotel Neo Gubeng.

Guest Ratings and Reviews

Based on 394 reviews, Archipelago International has an average rating of 7.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Archipelago International. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	Hotel Neo Gubeng - Surabaya by ASTON
Formerly Known As	Grand Citihub Hotel @Gubeng
Chain	Archipelago International
Brand	Neo Hotel
Star Rating	3 Star
Customer Rating	7.7/10
Number of Reviews	394
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	58
Number of Floors	3
Year Opened	2014
Rate Starts From	21
Address	Jalan Jawa 17-19
City	Surabaya
State	East Java
Zipcode	60295
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

The rooftop bar at Hotel Neo Gubeng - Surabaya by ASTON has amazing views of the city. Perfect for enjoying a sunset cocktail.

— Silke Trent

I'm a regular traveler and stay in a lot of hotels, but Hotel Neo Gubeng - Surabaya by ASTON really stands out. They care about the details.

— Azalea Tyquin

The fitness center at Hotel Neo Gubeng - Surabaya by ASTON was well-equipped, making it easy to maintain our workout routine during our stay.

— Elyse Lazaro

The spa services at Hotel Neo Gubeng - Surabaya by ASTON were a highlight of our stay. Professional and relaxing—just what we needed.

— Stefanie Kinkead

We chose Hotel Neo Gubeng - Surabaya by ASTON for its reputation, and it lived up to every positive review. An excellent choice for discerning travelers.

— Hoj Searles

Sophisticated yet welcoming lobby at Hotel Neo Gubeng - Surabaya by ASTON. A great place to unwind.

— Kemp Rivero

Design and architecture of Hotel Neo Gubeng - Surabaya by ASTON reflected modernity and local charm.

— Rosi Saavedra

Kudos to the staff at Hotel Neo Gubeng - Surabaya by ASTON. Friendly, helpful, and made us feel at home.

— Sabine Susan

Check-in at Hotel Neo Gubeng - Surabaya by ASTON was swift and seamless. A smooth start to our wonderful stay.

— Fred Cabanas

Spotless cleanliness at Hotel Neo Gubeng - Surabaya by ASTON. Felt safe and comfortable throughout our stay.

— Clare Chartrouni

Modern design and local charm at Hotel Neo Gubeng - Surabaya by ASTON. A perfect blend that made our stay enjoyable.

— Janika Beaton

The facilities at Hotel Neo Gubeng - Surabaya by ASTON were standard. Nothing extraordinary, but met our basic needs.

— Nedim Hamingway

Breakfast options at Hotel Neo Gubeng - Surabaya by ASTON were standard. Could use more variety.

— Sogol Walk

Public spaces at Hotel Neo Gubeng - Surabaya by ASTON were average. Nothing special, but clean and functional.

— Areli Omar

The conference rooms at Hotel Neo Gubeng - Surabaya by ASTON were basic. Adequate for small meetings.

— Ren Samantha

The lobby area at Hotel Neo Gubeng - Surabaya by ASTON was ordinary. Nothing remarkable about the design.

— Mackene Hobbs

The toiletries provided by Hotel Neo Gubeng - Surabaya by ASTON were standard. No luxury brands included.

— Soseh Jolliffe

The soundproofing in my room at Hotel Neo Gubeng - Surabaya by ASTON was moderate. Could hear occasional noise from nearby rooms.

— Vanesa Augustine

The hotel signage at Hotel Neo Gubeng - Surabaya by ASTON was clear. Easy navigation around the premises.

— Micahel Foltmer

The window views from Hotel Neo Gubeng - Surabaya by ASTON were pleasant. Overlooked notable landmarks.

— Filipo Penhaskashi

The accessibility features at Hotel Neo Gubeng - Surabaya by ASTON were thoughtful. Considerate design for all guests.

— Rima Kaicher

The on-site dining options at Hotel Neo Gubeng - Surabaya by ASTON were limited. Not suitable for varied preferences.

— Saranel Trinel

The bathroom facilities at Hotel Neo Gubeng - Surabaya by ASTON were in dire need of repairs. Leaks and malfunctions.

— Violaine Kluesner

The Wi-Fi at Hotel Neo Gubeng - Surabaya by ASTON was consistently unreliable. Frequent drops in connectivity.

— Mara Raghunathan

The view from my room at Hotel Neo Gubeng - Surabaya by ASTON was dreadful. Overlooking a noisy and unpleasant scene.

— Tennielle Duffy

Dining at Hotel Neo Gubeng - Surabaya by ASTON was a culinary disaster. Tasteless and poorly presented meals.

— Fiona Braun

I had to endure constant plumbing issues at Hotel Neo Gubeng - Surabaya by ASTON. The smell alone was unbearable.

— Info Zakreski

I recently enjoyed a city break at Hotel Neo Gubeng - Surabaya by ASTON in Surabaya. The central and convenient location, combined with the 3-star luxury, made it the perfect spot for relaxation. The Neo Hotel brand lived up to its reputation, providing a seamless and enjoyable stay.

— Breanna Residencia

From the moment I entered Hotel Neo Gubeng - Surabaya by ASTON, I felt the warmth of hospitality. The Neo Hotel brand's unique offerings and the 3-star accommodations ensured a truly indulgent experience.

— Sharookh Feinberg

General Information

Q: What's the primary focus of Archipelago International hotels, and how does it relate to Hotel Neo Gubeng - Surabaya by ASTON?

A: Archipelago International hotels aim to provide a consistent and reliable experience. Hotel Neo Gubeng - Surabaya by ASTON is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON offers a 3-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 3 stars for hotels, and how does Hotel Neo Gubeng - Surabaya by ASTON measure up?

A: The 3 stars indicate the quality and services a hotel provides. Hotel Neo Gubeng - Surabaya by ASTON meets these standards, ensuring a comfortable stay.

Q: Tell me more about Hotel Neo Gubeng - Surabaya by ASTON's check-in and check-out process. Is it straightforward?

A: Checking in at Hotel Neo Gubeng - Surabaya by ASTON is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at Hotel Neo Gubeng - Surabaya by ASTON?

A: Guests consistently rate Hotel Neo Gubeng - Surabaya by ASTON positively, with an average rating of 7.7 based on 394 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Hotel Neo Gubeng - Surabaya by ASTON online?

A: Booking a room at Hotel Neo Gubeng - Surabaya by ASTON is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, booking directly with Hotel Neo Gubeng - Surabaya by ASTON often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Hotel Neo Gubeng - Surabaya by ASTON in advance?

A: Booking in advance at Hotel Neo Gubeng - Surabaya by ASTON ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Hotel Neo Gubeng - Surabaya by ASTON, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Hotel Neo Gubeng - Surabaya by ASTON. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Hotel Neo Gubeng - Surabaya by ASTON ensure a secure and hassle-free booking process for guests?

A: Hotel Neo Gubeng - Surabaya by ASTON employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Hotel Neo Gubeng - Surabaya by ASTON ensure the privacy and security of guest information during the booking process?

A: Hotel Neo Gubeng - Surabaya by ASTON prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Hotel Neo Gubeng - Surabaya by ASTON provide accessible accommodations for guests with special needs?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Hotel Neo Gubeng - Surabaya by ASTON provide shuttle services to popular attractions or transportation hubs?

A: Hotel Neo Gubeng - Surabaya by ASTON may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Hotel Neo Gubeng - Surabaya by ASTON?

A: Guests often praise the service and hospitality at Hotel Neo Gubeng - Surabaya by ASTON, describing it as 7.7 based on 394 reviews.

Frequently Asked

Q: Which hotel chain does Hotel Neo Gubeng - Surabaya by ASTON belong to?

A: Hotel Neo Gubeng - Surabaya by ASTON belongs to the Archipelago International chain.

Q: What is the star rating of Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON has a star rating of 3.

Q: In which city is Hotel Neo Gubeng - Surabaya by ASTON located?

A: Hotel Neo Gubeng - Surabaya by ASTON is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about Hotel Neo Gubeng - Surabaya by ASTON's check-in and check-out times?

A: Hotel Neo Gubeng - Surabaya by ASTON offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does Hotel Neo Gubeng - Surabaya by ASTON have?

A: Hotel Neo Gubeng - Surabaya by ASTON has a total of 58 rooms.

Q: When was Hotel Neo Gubeng - Surabaya by ASTON opened to the public?

A: Hotel Neo Gubeng - Surabaya by ASTON opened its doors to the public in 2014.

Q: What is the average rating as per reviews for Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON holds an average rating of 7.7 based on reviews.

Q: Can you provide information about Hotel Neo Gubeng - Surabaya by ASTON's accommodation types?

A: Hotel Neo Gubeng - Surabaya by ASTON offers various types of accommodations, including Hotel.

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