Archipelago International in the Heart of Surabaya, East Java, Indonesia: Reviews on Hotel Neo Gubeng – Surabaya by ASTON

Discover Luxury at Archipelago International in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Archipelago International. Nestled in the heart of Surabaya, East Java, Indonesia, this Archipelago International promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jalan Jawa 17-19, Surabaya, East Java, 60295, Indonesia, Archipelago International provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 58 meticulously designed rooms spread across 3 floors, Archipelago International ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Archipelago International delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Archipelago International is perfectly situated for exploring Surabaya. With 394 reviews and an average rating of 7.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 21 USD

Experience unparalleled luxury starting from 21 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Set in a prime location of Surabaya, Hotel Neo Gubeng puts everything the city has to offer just outside your doorstep. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, car park are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, desk. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at Hotel Neo Gubeng.

Guest Ratings and Reviews

Based on 394 reviews, Archipelago International has an average rating of 7.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Archipelago International. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	Hotel Neo Gubeng - Surabaya by ASTON
Formerly Known As	Grand Citihub Hotel @Gubeng
Chain	Archipelago International
Brand	Neo Hotel
Star Rating	3 Star
Customer Rating	7.7/10
Number of Reviews	394
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	58
Number of Floors	3
Year Opened	2014
Rate Starts From	21
Address	Jalan Jawa 17-19
City	Surabaya
State	East Java
Zipcode	60295
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

I'm a regular traveler and stay in a lot of hotels, but Hotel Neo Gubeng - Surabaya by ASTON really stands out. They care about the details.

— Grave Paul

The fitness center at Hotel Neo Gubeng - Surabaya by ASTON was well-equipped, making it easy to maintain our workout routine during our stay.

— Tips Ewertsen

We appreciated the eco-friendly initiatives at Hotel Neo Gubeng - Surabaya by ASTON. It's reassuring to stay at a hotel committed to sustainability.

— Teryl Carver

The lobby ambiance at Hotel Neo Gubeng - Surabaya by ASTON was sophisticated yet welcoming. A great place to unwind after a day of exploration.

— Ana Abbott

Thoroughly enjoyed the services at Hotel Neo Gubeng - Surabaya by ASTON. Added a unique touch to our stay.

— Ezgi Guia

Spa services at Hotel Neo Gubeng - Surabaya by ASTON were a highlight. Professional and relaxing—perfect.

— Hend Palma

Cleanliness at Hotel Neo Gubeng - Surabaya by ASTON was commendable. Felt safe and comfortable throughout.

— Reynaldo Mahoney

Design and architecture of Hotel Neo Gubeng - Surabaya by ASTON reflected modernity and local charm.

— Maris Perricone

Service at Hotel Neo Gubeng - Surabaya by ASTON was okay. Nothing exceptional, but no major complaints either.

— Leilani Warwick

The room size at Hotel Neo Gubeng - Surabaya by ASTON was sufficient. Could use some updates for a modern touch.

— Lunise Bamberger

The check-in process at Hotel Neo Gubeng - Surabaya by ASTON was smooth. Standard procedure without any complications.

— Cambria Heinzman

Housekeeping at Hotel Neo Gubeng - Surabaya by ASTON did a decent job. Rooms were kept tidy and clean.

— Raine Parks

The on-site restaurant at Hotel Neo Gubeng - Surabaya by ASTON had standard fare. Expected more variety.

— Francois Privat

The lighting in guest rooms at Hotel Neo Gubeng - Surabaya by ASTON was sufficient. Not too bright or too dim.

— Erich Jylkka

The television in my room at Hotel Neo Gubeng - Surabaya by ASTON had a variety of channels. Entertainment options were sufficient.

— Marcelo Cama

The overall cleanliness at Hotel Neo Gubeng - Surabaya by ASTON was acceptable. Common areas were well-maintained.

— Steffanie Patrick

The provided toiletries at Hotel Neo Gubeng - Surabaya by ASTON were standard. Basic hygiene products were available.

— Jabarie Isabelle

The business center facilities at Hotel Neo Gubeng - Surabaya by ASTON were functional. Suitable for work-related tasks.

— Magical Moooo

The staff responsiveness at Hotel Neo Gubeng - Surabaya by ASTON was commendable. Quick assistance when needed.

— Julio Israel

The decor in the common areas of Hotel Neo Gubeng - Surabaya by ASTON was tasteful. Appealing aesthetics.

— Shewatsehai Richards

The parking facilities at Hotel Neo Gubeng - Surabaya by ASTON were convenient. Accessible and secure.

— Dale Marrocchino

The front desk at Hotel Neo Gubeng - Surabaya by ASTON provided helpful local maps. Useful for exploring the area.

— Noorulain Zdarsky

The customer service at Hotel Neo Gubeng - Surabaya by ASTON was disappointing. Unhelpful staff attitude.

— Nthenya Sapien

The check-in process at Hotel Neo Gubeng - Surabaya by ASTON was chaotic. Long wait times.

— Chuck Jensen

The decor in the lobby of Hotel Neo Gubeng - Surabaya by ASTON was outdated. Failed to impress.

— Phillipp Streichenberger

The service quality at Hotel Neo Gubeng - Surabaya by ASTON was abysmal. Rude and unprofessional staff.

— Maddox Chin

The elevators at Hotel Neo Gubeng - Surabaya by ASTON were constantly out of order. Inconvenient for guests.

— Pham Radiant

The overall ambiance at Hotel Neo Gubeng - Surabaya by ASTON was depressing. Lack of positive energy.

— Mckenna Emily

The overall upkeep of Hotel Neo Gubeng - Surabaya by ASTON was a disappointment. Clearly neglected and run-down.

— Camper Sparaco

Parking at Hotel Neo Gubeng - Surabaya by ASTON was a complete disaster. Limited spaces and exorbitant fees.

— Mirel Herrerra

Furniture and fixtures at Hotel Neo Gubeng - Surabaya by ASTON were worn and shabby. Clearly in need of replacement.

— Staley Garibay

Dining at Hotel Neo Gubeng - Surabaya by ASTON was a culinary disaster. Tasteless and poorly presented meals.

— Cancelled Masterson

Wi-Fi at Hotel Neo Gubeng - Surabaya by ASTON was persistently unreliable. Frequent drops in connectivity.

— Ulrikke Maranda

Cleanliness at Hotel Neo Gubeng - Surabaya by ASTON was a major concern. Filthy common areas and neglected spaces.

— Tedda Barraza

Facilities for business travelers at Hotel Neo Gubeng - Surabaya by ASTON were severely lacking. Unusable amenities.

— Kathya Machado

I encountered multiple maintenance issues at Hotel Neo Gubeng - Surabaya by ASTON. Clearly, no one cares about upkeep.

— Ramiro Landis

Hotel Neo Gubeng - Surabaya by ASTON in Surabaya is a true gem. The 3-star accommodation, coupled with the unique views, created an unforgettable experience. From the moment I checked in to the moment I checked out, every detail was perfect.

— Khalil Harold

My stay at Hotel Neo Gubeng - Surabaya by ASTON was nothing short of extraordinary. The Neo Hotel brand's commitment to quality and the 3-star accommodations made for an indulgent retreat.

— Vijay Turken

From the moment I entered Hotel Neo Gubeng - Surabaya by ASTON, I knew it was going to be a special stay. The Neo Hotel brand's attention to detail and the 3-star luxury were exceptional.

— Mle Naos

I recently enjoyed a stay at Hotel Neo Gubeng - Surabaya by ASTON, and it was phenomenal. The Neo Hotel brand's dedication to excellence and the 3-star accommodations made it a truly memorable retreat.

— Raoul Zakreski

General Information

Q: What's the primary focus of Archipelago International hotels, and how does it relate to Hotel Neo Gubeng - Surabaya by ASTON?

A: Archipelago International hotels aim to provide a consistent and reliable experience. Hotel Neo Gubeng - Surabaya by ASTON is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON offers a 3-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 3 stars for hotels, and how does Hotel Neo Gubeng - Surabaya by ASTON measure up?

A: The 3 stars indicate the quality and services a hotel provides. Hotel Neo Gubeng - Surabaya by ASTON meets these standards, ensuring a comfortable stay.

Q: Tell me more about Hotel Neo Gubeng - Surabaya by ASTON's check-in and check-out process. Is it straightforward?

A: Checking in at Hotel Neo Gubeng - Surabaya by ASTON is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at Hotel Neo Gubeng - Surabaya by ASTON?

A: Guests consistently rate Hotel Neo Gubeng - Surabaya by ASTON positively, with an average rating of 7.7 based on 394 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Hotel Neo Gubeng - Surabaya by ASTON online?

A: Booking a room at Hotel Neo Gubeng - Surabaya by ASTON is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, booking directly with Hotel Neo Gubeng - Surabaya by ASTON often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Hotel Neo Gubeng - Surabaya by ASTON in advance?

A: Booking in advance at Hotel Neo Gubeng - Surabaya by ASTON ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Hotel Neo Gubeng - Surabaya by ASTON, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Hotel Neo Gubeng - Surabaya by ASTON. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Hotel Neo Gubeng - Surabaya by ASTON ensure a secure and hassle-free booking process for guests?

A: Hotel Neo Gubeng - Surabaya by ASTON employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Hotel Neo Gubeng - Surabaya by ASTON ensure the privacy and security of guest information during the booking process?

A: Hotel Neo Gubeng - Surabaya by ASTON prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Hotel Neo Gubeng - Surabaya by ASTON provide accessible accommodations for guests with special needs?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Hotel Neo Gubeng - Surabaya by ASTON provide shuttle services to popular attractions or transportation hubs?

A: Hotel Neo Gubeng - Surabaya by ASTON may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Hotel Neo Gubeng - Surabaya by ASTON?

A: Guests often praise the service and hospitality at Hotel Neo Gubeng - Surabaya by ASTON, describing it as 7.7 based on 394 reviews.

Frequently Asked

Q: Which hotel chain does Hotel Neo Gubeng - Surabaya by ASTON belong to?

A: Hotel Neo Gubeng - Surabaya by ASTON belongs to the Archipelago International chain.

Q: What is the star rating of Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON has a star rating of 3.

Q: In which city is Hotel Neo Gubeng - Surabaya by ASTON located?

A: Hotel Neo Gubeng - Surabaya by ASTON is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about Hotel Neo Gubeng - Surabaya by ASTON's check-in and check-out times?

A: Hotel Neo Gubeng - Surabaya by ASTON offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does Hotel Neo Gubeng - Surabaya by ASTON have?

A: Hotel Neo Gubeng - Surabaya by ASTON has a total of 58 rooms.

Q: When was Hotel Neo Gubeng - Surabaya by ASTON opened to the public?

A: Hotel Neo Gubeng - Surabaya by ASTON opened its doors to the public in 2014.

Q: What is the average rating as per reviews for Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON holds an average rating of 7.7 based on reviews.

Q: Can you provide information about Hotel Neo Gubeng - Surabaya by ASTON's accommodation types?

A: Hotel Neo Gubeng - Surabaya by ASTON offers various types of accommodations, including Hotel.

Q: Discover the allure of Hotel Neo Gubeng - Surabaya by ASTON - What sets its accommodations apart?

A: Hotel Neo Gubeng - Surabaya by ASTON captivates guests with its unique Hotel accommodations.

Q: Hotel Neo Gubeng - Surabaya by ASTON Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Hotel Neo Gubeng - Surabaya by ASTON and the factors contributing to its star rating.

Q: Hotel Neo Gubeng - Surabaya by ASTON Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Hotel Neo Gubeng - Surabaya by ASTON and its impact on the vibrant city of Surabaya.

Q: Hotel Neo Gubeng - Surabaya by ASTON Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Hotel Neo Gubeng - Surabaya by ASTON.

Q: Hotel Neo Gubeng - Surabaya by ASTON Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Hotel Neo Gubeng - Surabaya by ASTON as it resonates with the cultural heartbeat of Surabaya.

Q: Hotel Neo Gubeng - Surabaya by ASTON Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Hotel Neo Gubeng - Surabaya by ASTON is considered an oasis of tranquility amidst the bustling energy of Surabaya.

Q: Hotel Neo Gubeng - Surabaya by ASTON Renaissance - How has it evolved since its opening in 2014?

A: Take a journey through the renaissance of Hotel Neo Gubeng - Surabaya by ASTON, exploring its evolution since 2014.

Q: Hotel Neo Gubeng - Surabaya by ASTON Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Hotel Neo Gubeng - Surabaya by ASTON, seamlessly blending history with modernity.

Q: Hotel Neo Gubeng - Surabaya by ASTON Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Hotel Neo Gubeng - Surabaya by ASTON, offering a glimpse of the enchanting world beyond its walls.

Q: Hotel Neo Gubeng - Surabaya by ASTON Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Hotel Neo Gubeng - Surabaya by ASTON unique.

Q: Hotel Neo Gubeng - Surabaya by ASTON Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Hotel Neo Gubeng - Surabaya by ASTON.

Q: Hotel Neo Gubeng - Surabaya by ASTON Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Hotel Neo Gubeng - Surabaya by ASTON, uncovering the truths that lie beneath the surface.