Archipelago International in the Heart of Surabaya, East Java, Indonesia: Reviews on Hotel Neo Gubeng – Surabaya by ASTON

Discover Luxury at Archipelago International in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Archipelago International. Nestled in the heart of Surabaya, East Java, Indonesia, this Archipelago International promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

Archipelago International Exterior

Exquisite Location and Elegant Ambiance

Located at Jalan Jawa 17-19, Surabaya, East Java, 60295, Indonesia, Archipelago International provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 58 meticulously designed rooms spread across 3 floors, Archipelago International ensures a personalized experience for every guest.

Archipelago International Interior 1
Archipelago International Interior 2

Luxurious Amenities and Unmatched Views

Archipelago International Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Archipelago International delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Archipelago International is perfectly situated for exploring Surabaya. With 394 reviews and an average rating of 7.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 21 USD

Archipelago International Ambiance

Experience unparalleled luxury starting from 21 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Set in a prime location of Surabaya, Hotel Neo Gubeng puts everything the city has to offer just outside your doorstep. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, car park are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, desk. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at Hotel Neo Gubeng.

Guest Ratings and Reviews

Based on 394 reviews, Archipelago International has an average rating of 7.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Archipelago International. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameHotel Neo Gubeng - Surabaya by ASTON
Formerly Known AsGrand Citihub Hotel @Gubeng
ChainArchipelago International
BrandNeo Hotel
Star Rating3 Star
Customer Rating7.7/10
Number of Reviews394
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms58
Number of Floors3
Year Opened2014
Rate Starts From21
AddressJalan Jawa 17-19
CitySurabaya
StateEast Java
Zipcode60295
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

A little gem just off the main tourist trail. Quiet, charming, and with a real local feel at Hotel Neo Gubeng - Surabaya by ASTON.

— Ophira Koreeva


We loved our stay at Hotel Neo Gubeng - Surabaya by ASTON. The rooms were spacious, and the decor was modern and stylish.

— Hair Maslen


The conference facilities at Hotel Neo Gubeng - Surabaya by ASTON were top-notch. Perfect for our business meetings and events.

— Ivana Sandrian


The check-in process at Hotel Neo Gubeng - Surabaya by ASTON was swift and seamless. A hassle-free start to our wonderful stay.

— Frosh Burns


We appreciated the eco-friendly initiatives at Hotel Neo Gubeng - Surabaya by ASTON. It's reassuring to stay at a hotel committed to sustainability.

— Koken Dickey


The staff's local recommendations at Hotel Neo Gubeng - Surabaya by ASTON led us to some hidden gems in Surabaya. Truly appreciated their insights.

— Adrien Daugther


The spa services at Hotel Neo Gubeng - Surabaya by ASTON were a highlight of our stay. Professional and relaxing—just what we needed.

— Wardley Pirry


Impressed with Hotel Neo Gubeng - Surabaya by ASTON's attention to detail. Flawless experience from start to finish.

— Yigit Valdevenito


At Hotel Neo Gubeng - Surabaya by ASTON, the check-in process was swift and seamless. A hassle-free start.

— Abelardo Bahr


Sophisticated yet welcoming lobby at Hotel Neo Gubeng - Surabaya by ASTON. A great place to unwind.

— Jimmy Fernandes


In-room amenities at Hotel Neo Gubeng - Surabaya by ASTON were thoughtful and convenient. Everything we needed.

— Nadal Chadderton


Kudos to the staff at Hotel Neo Gubeng - Surabaya by ASTON. Friendly, helpful, and made us feel at home.

— Shayne Lukich


Thoroughly enjoyed the distinctive services at Hotel Neo Gubeng - Surabaya by ASTON. Made our stay unique.

— Lionel Burg


In-room amenities at Hotel Neo Gubeng - Surabaya by ASTON were thoughtful and convenient. Everything we needed.

— Villa Videomaker


Overall, Hotel Neo Gubeng - Surabaya by ASTON provided a middle-of-the-road experience. Neither impressed nor disappointed.

— Fredricson Jessica


The ambiance at Hotel Neo Gubeng - Surabaya by ASTON was neutral. Neither too lively nor too quiet.

— Devin Dum


The overall value for money at Hotel Neo Gubeng - Surabaya by ASTON was fair. Expected a bit more for the price.

— Matthews Sutton


In-room amenities at Hotel Neo Gubeng - Surabaya by ASTON were satisfactory. Met basic needs without any frills.

— Scorza Eguiarte


The business center at Hotel Neo Gubeng - Surabaya by ASTON was standard. Adequate for basic work needs.

— Amando Cobabe


The lighting in guest rooms at Hotel Neo Gubeng - Surabaya by ASTON was sufficient. Not too bright or too dim.

— Shenna Black


The meeting rooms at Hotel Neo Gubeng - Surabaya by ASTON were standard. Equipped with basic presentation tools.

— Madden Dipalo


The air conditioning in my room at Hotel Neo Gubeng - Surabaya by ASTON functioned properly. Kept the room cool.

— Amber Boulos


The bed linens at Hotel Neo Gubeng - Surabaya by ASTON were clean and well-maintained. No issues with hygiene.

— Jaaziel Quezada


The conference facilities at Hotel Neo Gubeng - Surabaya by ASTON were well-equipped. Adequate for business meetings.

— Nathan Fedak


The toiletry brands provided at Hotel Neo Gubeng - Surabaya by ASTON were recognizable. Quality hygiene products.

— Aygline Darlene's


The decor in the common areas of Hotel Neo Gubeng - Surabaya by ASTON was tasteful. Appealing aesthetics.

— Maxim Hoffman


The bathroom amenities at Hotel Neo Gubeng - Surabaya by ASTON were of good quality. Well-stocked supplies.

— Vieto Tomasovich


The cleanliness of my room at Hotel Neo Gubeng - Surabaya by ASTON left much to be desired. Not up to standard.

— Favaloro Tucker


The response time for room service at Hotel Neo Gubeng - Surabaya by ASTON was slow. Impacted convenience.

— O´farrell Farwell


The on-site dining options at Hotel Neo Gubeng - Surabaya by ASTON were limited. Not suitable for varied preferences.

— Wight Olan


The service quality at Hotel Neo Gubeng - Surabaya by ASTON was abysmal. Rude and unprofessional staff.

— Sachpreet Hiley


The view from my room at Hotel Neo Gubeng - Surabaya by ASTON was dreadful. Overlooked a noisy street.

— Wilson Biondo


The room service at Hotel Neo Gubeng - Surabaya by ASTON was consistently slow. Frustrating delays in responses.

— Mariam Osmond


The overall upkeep of Hotel Neo Gubeng - Surabaya by ASTON was a disappointment. Clearly neglected and run-down.

— Laroi Beaumont


The facilities for business travelers at Hotel Neo Gubeng - Surabaya by ASTON were severely lacking. Unusable amenities.

— Cristina Scarff


Dining options at Hotel Neo Gubeng - Surabaya by ASTON were extremely limited. Lack of variety and poor quality.

— Mateos Doran


Facilities for business travelers at Hotel Neo Gubeng - Surabaya by ASTON were severely lacking. Unusable amenities.

— Ashlee Morrison


Hotel Neo Gubeng - Surabaya by ASTON was a complete disaster. From check-in to check-out, nothing went smoothly.

— Tamay Aviv


The bed bugs at Hotel Neo Gubeng - Surabaya by ASTON ruined my stay. Unacceptable conditions and poor management.

— Katie Lichtenstein


The food served at Hotel Neo Gubeng - Surabaya by ASTON was barely edible. I wouldn't feed it to my worst enemy.

— Pilates Fernandes


Cleanliness was non-existent at Hotel Neo Gubeng - Surabaya by ASTON. The state of the bathrooms was revolting.

— Sadd Venzor


From the moment I stepped into Hotel Neo Gubeng - Surabaya by ASTON, I knew I was in for a treat. The 3-star luxury, combined with the views, created an unparalleled experience. It's clear that the Neo Hotel brand knows how to make guests feel special.

— Devyn Cortinas


Hotel Neo Gubeng - Surabaya by ASTON in Surabaya is a true masterpiece. The 3-star accommodation, coupled with the impeccable service, made my stay unforgettable. The Neo Hotel brand has once again proven why it's a leader in the industry.

— Becca Camacho


Staying at Hotel Neo Gubeng - Surabaya by ASTON was a delightful experience. The Neo Hotel brand's attention to detail and the 3-star luxury made my visit truly memorable.

— Dianne Parsons


I recently enjoyed a stay at Hotel Neo Gubeng - Surabaya by ASTON in Surabaya, and it was fantastic. The Neo Hotel brand's unique offerings and the 3-star luxury made my visit truly memorable.

— Selene Yaffe


My recent stay at Hotel Neo Gubeng - Surabaya by ASTON surpassed all expectations. The Neo Hotel brand's attention to detail and the 3-star accommodations made for an unforgettable retreat.

— Cocina Carberry


Staying at Hotel Neo Gubeng - Surabaya by ASTON was a delightful experience. The Neo Hotel brand's commitment to excellence and the 3-star luxury created the perfect atmosphere for a memorable getaway.

— Mika Mauran


From the moment I entered Hotel Neo Gubeng - Surabaya by ASTON, I felt the warmth of hospitality. The Neo Hotel brand's unique offerings and the 3-star accommodations ensured a truly indulgent experience.

— Marnix Perdomo


From the moment I entered Hotel Neo Gubeng - Surabaya by ASTON, I knew it was going to be a special stay. The Neo Hotel brand's attention to detail and the 3-star luxury were exceptional.

— Suzannah Garry


Hotel Neo Gubeng - Surabaya by ASTON, part of the distinguished Archipelago International, is a destination worth revisiting. The 3-star luxury and unique features of the Neo Hotel brand ensured a memorable experience.

— Pascale Conde


General Information

Q: What's the primary focus of Archipelago International hotels, and how does it relate to Hotel Neo Gubeng - Surabaya by ASTON?

A: Archipelago International hotels aim to provide a consistent and reliable experience. Hotel Neo Gubeng - Surabaya by ASTON is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON offers a 3-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3 stars for hotels, and how does Hotel Neo Gubeng - Surabaya by ASTON measure up?

A: The 3 stars indicate the quality and services a hotel provides. Hotel Neo Gubeng - Surabaya by ASTON meets these standards, ensuring a comfortable stay.


Q: Tell me more about Hotel Neo Gubeng - Surabaya by ASTON's check-in and check-out process. Is it straightforward?

A: Checking in at Hotel Neo Gubeng - Surabaya by ASTON is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Hotel Neo Gubeng - Surabaya by ASTON?

A: Guests consistently rate Hotel Neo Gubeng - Surabaya by ASTON positively, with an average rating of 7.7 based on 394 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Hotel Neo Gubeng - Surabaya by ASTON online?

A: Booking a room at Hotel Neo Gubeng - Surabaya by ASTON is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, booking directly with Hotel Neo Gubeng - Surabaya by ASTON often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Hotel Neo Gubeng - Surabaya by ASTON in advance?

A: Booking in advance at Hotel Neo Gubeng - Surabaya by ASTON ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Hotel Neo Gubeng - Surabaya by ASTON, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Hotel Neo Gubeng - Surabaya by ASTON. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Hotel Neo Gubeng - Surabaya by ASTON ensure a secure and hassle-free booking process for guests?

A: Hotel Neo Gubeng - Surabaya by ASTON employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Hotel Neo Gubeng - Surabaya by ASTON ensure the privacy and security of guest information during the booking process?

A: Hotel Neo Gubeng - Surabaya by ASTON prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Hotel Neo Gubeng - Surabaya by ASTON provide accessible accommodations for guests with special needs?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Hotel Neo Gubeng - Surabaya by ASTON?

A: Yes, Hotel Neo Gubeng - Surabaya by ASTON is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Hotel Neo Gubeng - Surabaya by ASTON provide shuttle services to popular attractions or transportation hubs?

A: Hotel Neo Gubeng - Surabaya by ASTON may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Hotel Neo Gubeng - Surabaya by ASTON?

A: Guests often praise the service and hospitality at Hotel Neo Gubeng - Surabaya by ASTON, describing it as 7.7 based on 394 reviews.


Frequently Asked

Q: Which hotel chain does Hotel Neo Gubeng - Surabaya by ASTON belong to?

A: Hotel Neo Gubeng - Surabaya by ASTON belongs to the Archipelago International chain.


Q: What is the star rating of Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON has a star rating of 3.


Q: In which city is Hotel Neo Gubeng - Surabaya by ASTON located?

A: Hotel Neo Gubeng - Surabaya by ASTON is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about Hotel Neo Gubeng - Surabaya by ASTON's check-in and check-out times?

A: Hotel Neo Gubeng - Surabaya by ASTON offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Hotel Neo Gubeng - Surabaya by ASTON have?

A: Hotel Neo Gubeng - Surabaya by ASTON has a total of 58 rooms.


Q: When was Hotel Neo Gubeng - Surabaya by ASTON opened to the public?

A: Hotel Neo Gubeng - Surabaya by ASTON opened its doors to the public in 2014.


Q: What is the average rating as per reviews for Hotel Neo Gubeng - Surabaya by ASTON?

A: Hotel Neo Gubeng - Surabaya by ASTON holds an average rating of 7.7 based on reviews.


Q: Can you provide information about Hotel Neo Gubeng - Surabaya by ASTON's accommodation types?

A: Hotel Neo Gubeng - Surabaya by ASTON offers various types of accommodations, including Hotel.


Q: Discover the allure of Hotel Neo Gubeng - Surabaya by ASTON - What sets its accommodations apart?

A: Hotel Neo Gubeng - Surabaya by ASTON captivates guests with its unique Hotel accommodations.


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