Archipelago International in the Heart of Surabaya, East Java, Indonesia: Reviews on The Alana Hotel Surabaya

Discover Luxury at Archipelago International in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Archipelago International. Nestled in the heart of Surabaya, East Java, Indonesia, this Archipelago International promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Archipelago International Exterior

Exquisite Location and Elegant Ambiance

Located at Jl. Ketintang Baru I No. 10 - 12, Surabaya, East Java, 60231, Indonesia, Archipelago International provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 162 meticulously designed rooms spread across 18 floors, Archipelago International ensures a personalized experience for every guest.

Archipelago International Interior 1
Archipelago International Interior 2

Luxurious Amenities and Unmatched Views

Archipelago International Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Archipelago International delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Archipelago International is perfectly situated for exploring Surabaya. With 795 reviews and an average rating of 8.2/10, you can trust in the quality of service provided.

Premium Experience Starting from 43 USD

Archipelago International Ambiance

Experience unparalleled luxury starting from 43 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

The 4-star The Alana Hotel Surabaya offers comfort and convenience whether you're on business or holiday in Surabaya. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the The Alana Hotel Surabaya. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. The hotel's peaceful atmosphere extends to its recreational facilities which include dart board, yoga room, fitness center, sauna, indoor pool. The Alana Hotel Surabaya is an excellent choice from which to explore Surabaya or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 795 reviews, Archipelago International has an average rating of 8.2/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Archipelago International. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameThe Alana Hotel Surabaya
ChainArchipelago International
BrandThe Alana Hotel
Star Rating4 Star
Customer Rating8.2/10
Number of Reviews795
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms162
Number of Floors18
Year Opened2013
Rate Starts From43
AddressJl. Ketintang Baru I No. 10 - 12
CitySurabaya
StateEast Java
Zipcode60231
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

The pool was a welcome oasis at The Alana Hotel Surabaya after a long day exploring. Just what we needed to relax and unwind.

— Marco Assor


The design and architecture of The Alana Hotel Surabaya reflected a perfect blend of modernity and local charm.

— Alia Aida


Commendable eco-friendly initiatives at The Alana Hotel Surabaya. Proud to support sustainable practices.

— Adrien Guralnick


The gym facilities at The Alana Hotel Surabaya were standard. Decent equipment, but not extensive.

— Liviana Scheinman


In-room furnishings at The Alana Hotel Surabaya were typical. No standout features, but comfortable enough.

— Anella Lamb


The overall maintenance at The Alana Hotel Surabaya was fine. No major issues encountered.

— Debra Mcneely


The guest privacy measures at The Alana Hotel Surabaya were satisfactory. No unwarranted intrusions.

— Katie Jolliffe


The soundproofing in my room at The Alana Hotel Surabaya was moderate. Could hear occasional noise from nearby rooms.

— Tina Dawso


The on-site gym at The Alana Hotel Surabaya had a variety of equipment. Suitable for a quick workout.

— Phadke Goldstein


The front desk staff at The Alana Hotel Surabaya were courteous. Offered assistance with a smile.

— Boris Lawrence


The toiletry brands provided at The Alana Hotel Surabaya were recognizable. Quality hygiene products.

— Madina Hedeya


The business center facilities at The Alana Hotel Surabaya were functional. Suitable for work-related tasks.

— Brigitte Lekach


The Wi-Fi speed at The Alana Hotel Surabaya was satisfactory. Good for browsing and streaming.

— Otilia Skaane


The food quality at The Alana Hotel Surabaya was subpar. Limited and unappetizing options.

— Sergio Liney


The response time for room service at The Alana Hotel Surabaya was slow. Impacted convenience.

— Elisa Ousley


The view from my room at The Alana Hotel Surabaya was dreadful. Overlooked a noisy street.

— Lora Searles


The overall upkeep of The Alana Hotel Surabaya was a disappointment. Clearly neglected and run-down.

— Fried? Reyes


Bed comfort at The Alana Hotel Surabaya was a nightmare. Uncomfortably hard mattress and lumpy pillows.

— Ramirez Elfassi


Security at The Alana Hotel Surabaya was a major concern. Felt unsafe throughout my stay.

— Gleice Domis


My recent stay at The Alana Hotel Surabaya surpassed all expectations. The The Alana Hotel brand's attention to detail and the 4-star accommodations made for an unforgettable retreat.

— Cat Deppen


The Alana Hotel Surabaya in Surabaya is a true gem. The The Alana Hotel brand's dedication to providing top-notch service, combined with the 4-star luxury, created a perfect retreat.

— Sharla Iversen


I had a fantastic time at The Alana Hotel Surabaya, part of the esteemed Archipelago International. The The Alana Hotel brand's dedication to excellence and the 4-star accommodations were beyond compare.

— Rebecca Balarezo


General Information

Q: What's the primary focus of Archipelago International hotels, and how does it relate to The Alana Hotel Surabaya?

A: Archipelago International hotels aim to provide a consistent and reliable experience. The Alana Hotel Surabaya is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at The Alana Hotel Surabaya?

A: The Alana Hotel Surabaya offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does The Alana Hotel Surabaya measure up?

A: The 4 stars indicate the quality and services a hotel provides. The Alana Hotel Surabaya meets these standards, ensuring a comfortable stay.


Q: Tell me more about The Alana Hotel Surabaya's check-in and check-out process. Is it straightforward?

A: Checking in at The Alana Hotel Surabaya is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at The Alana Hotel Surabaya?

A: Guests consistently rate The Alana Hotel Surabaya positively, with an average rating of 8.2 based on 795 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at The Alana Hotel Surabaya online?

A: Booking a room at The Alana Hotel Surabaya is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with The Alana Hotel Surabaya?

A: Yes, booking directly with The Alana Hotel Surabaya often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at The Alana Hotel Surabaya in advance?

A: Booking in advance at The Alana Hotel Surabaya ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at The Alana Hotel Surabaya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at The Alana Hotel Surabaya. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at The Alana Hotel Surabaya?

A: The Alana Hotel Surabaya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does The Alana Hotel Surabaya ensure a secure and hassle-free booking process for guests?

A: The Alana Hotel Surabaya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at The Alana Hotel Surabaya?

A: Yes, The Alana Hotel Surabaya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at The Alana Hotel Surabaya?

A: Yes, The Alana Hotel Surabaya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does The Alana Hotel Surabaya ensure the privacy and security of guest information during the booking process?

A: The Alana Hotel Surabaya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does The Alana Hotel Surabaya provide accessible accommodations for guests with special needs?

A: Yes, The Alana Hotel Surabaya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at The Alana Hotel Surabaya?

A: The Alana Hotel Surabaya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from The Alana Hotel Surabaya?

A: Yes, The Alana Hotel Surabaya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does The Alana Hotel Surabaya provide shuttle services to popular attractions or transportation hubs?

A: The Alana Hotel Surabaya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at The Alana Hotel Surabaya?

A: Guests often praise the service and hospitality at The Alana Hotel Surabaya, describing it as 8.2 based on 795 reviews.


Frequently Asked

Q: Which hotel chain does The Alana Hotel Surabaya belong to?

A: The Alana Hotel Surabaya belongs to the Archipelago International chain.


Q: What is the star rating of The Alana Hotel Surabaya?

A: The Alana Hotel Surabaya has a star rating of 4.


Q: In which city is The Alana Hotel Surabaya located?

A: The Alana Hotel Surabaya is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about The Alana Hotel Surabaya's check-in and check-out times?

A: The Alana Hotel Surabaya offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does The Alana Hotel Surabaya have?

A: The Alana Hotel Surabaya has a total of 162 rooms.


Q: When was The Alana Hotel Surabaya opened to the public?

A: The Alana Hotel Surabaya opened its doors to the public in 2013.


Q: What is the average rating as per reviews for The Alana Hotel Surabaya?

A: The Alana Hotel Surabaya holds an average rating of 8.2 based on reviews.


Q: Can you provide information about The Alana Hotel Surabaya's accommodation types?

A: The Alana Hotel Surabaya offers various types of accommodations, including Hotel.


Q: Discover the allure of The Alana Hotel Surabaya - What sets its accommodations apart?

A: The Alana Hotel Surabaya captivates guests with its unique Hotel accommodations.


Q: The Alana Hotel Surabaya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding The Alana Hotel Surabaya and the factors contributing to its star rating.


Q: The Alana Hotel Surabaya Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of The Alana Hotel Surabaya and its impact on the vibrant city of Surabaya.


Q: The Alana Hotel Surabaya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define The Alana Hotel Surabaya.


Q: The Alana Hotel Surabaya Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of The Alana Hotel Surabaya as it resonates with the cultural heartbeat of Surabaya.


Q: The Alana Hotel Surabaya Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why The Alana Hotel Surabaya is considered an oasis of tranquility amidst the bustling energy of Surabaya.


Q: The Alana Hotel Surabaya Renaissance - How has it evolved since its opening in 2013?

A: Take a journey through the renaissance of The Alana Hotel Surabaya, exploring its evolution since 2013.


Q: The Alana Hotel Surabaya Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of The Alana Hotel Surabaya, seamlessly blending history with modernity.


Q: The Alana Hotel Surabaya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds The Alana Hotel Surabaya, offering a glimpse of the enchanting world beyond its walls.


Q: The Alana Hotel Surabaya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make The Alana Hotel Surabaya unique.


Q: The Alana Hotel Surabaya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of The Alana Hotel Surabaya.


Q: The Alana Hotel Surabaya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of The Alana Hotel Surabaya, uncovering the truths that lie beneath the surface.


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