Archipelago International in the Heart of Surabaya, East Java, Indonesia: Reviews on The Alana Hotel Surabaya

Discover Luxury at Archipelago International in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Archipelago International. Nestled in the heart of Surabaya, East Java, Indonesia, this Archipelago International promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jl. Ketintang Baru I No. 10 - 12, Surabaya, East Java, 60231, Indonesia, Archipelago International provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 162 meticulously designed rooms spread across 18 floors, Archipelago International ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Archipelago International delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Archipelago International is perfectly situated for exploring Surabaya. With 795 reviews and an average rating of 8.2/10, you can trust in the quality of service provided.

Premium Experience Starting from 43 USD

Experience unparalleled luxury starting from 43 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

The 4-star The Alana Hotel Surabaya offers comfort and convenience whether you're on business or holiday in Surabaya. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the The Alana Hotel Surabaya. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. The hotel's peaceful atmosphere extends to its recreational facilities which include dart board, yoga room, fitness center, sauna, indoor pool. The Alana Hotel Surabaya is an excellent choice from which to explore Surabaya or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 795 reviews, Archipelago International has an average rating of 8.2/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Archipelago International. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	The Alana Hotel Surabaya
Chain	Archipelago International
Brand	The Alana Hotel
Star Rating	4 Star
Customer Rating	8.2/10
Number of Reviews	795
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	162
Number of Floors	18
Year Opened	2013
Rate Starts From	43
Address	Jl. Ketintang Baru I No. 10 - 12
City	Surabaya
State	East Java
Zipcode	60231
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

Surprisingly quiet for a hotel in the city center. We slept like babies at The Alana Hotel Surabaya!

— Iromi Riess

We loved our stay at The Alana Hotel Surabaya. The rooms were spacious, and the decor was modern and stylish.

— Butler Ferragamo

The location of The Alana Hotel Surabaya was perfect for exploring the city. Many attractions were within walking distance.

— Samantha Arianna

Our room had a breathtaking view of Surabaya from The Alana Hotel Surabaya. It made our stay even more memorable.

— Stefan Denious

The The Alana Hotel brand promise was fully realized at The Alana Hotel Surabaya. A perfect blend of luxury and comfort.

— Ramm Thierfelder

The check-in process at The Alana Hotel Surabaya was swift and seamless. A hassle-free start to our wonderful stay.

— Ian Mark

Impressed with The Alana Hotel Surabaya's attention to detail. Flawless experience from start to finish.

— Niki Ciardelli

Staff at The Alana Hotel Surabaya went above and beyond. Local recommendations led us to hidden gems.

— Tatiana Mulhern

Chose The Alana Hotel Surabaya based on reputation and positive reviews. Excellent choice.

— Peabody Kirk

The check-in process at The Alana Hotel Surabaya was smooth. Standard procedure without any complications.

— Noe Saavedra

In-room amenities at The Alana Hotel Surabaya were satisfactory. Met basic needs without any frills.

— Regan Gibb

The overall decor at The Alana Hotel Surabaya was neutral. No distinctive features stood out.

— Tranta Edwards

The business center at The Alana Hotel Surabaya was standard. Adequate for basic work needs.

— Eve Chandler

The mini-fridge in my room at The Alana Hotel Surabaya worked well. Kept items cool as expected.

— Jessey Jesica

The meeting rooms at The Alana Hotel Surabaya were standard. Equipped with basic presentation tools.

— Gorolay Koloski

The bathroom facilities at The Alana Hotel Surabaya were standard. Shower and toilet were in working order.

— Dierkes Frankiewicz

The guest information materials at The Alana Hotel Surabaya were informative. Useful for first-time visitors.

— Vjeffrey Hatcher

The check-in process at The Alana Hotel Surabaya was smooth. Staff provided clear instructions.

— Lukas Mclaughlin

The business center facilities at The Alana Hotel Surabaya were functional. Suitable for work-related tasks.

— Carola Trommen

The soundproofing in my room at The Alana Hotel Surabaya was effective. Minimal outside noise.

— Natella Choresh

The overall decor theme at The Alana Hotel Surabaya was cohesive. Aesthetic consistency.

— Rizwan Massalas

The food quality at The Alana Hotel Surabaya was subpar. Limited and unappetizing options.

— Brie Agin

The bed comfort at The Alana Hotel Surabaya was unsatisfactory. Hard mattress and flat pillows.

— Mallorie Calega

The cleanliness of common areas at The Alana Hotel Surabaya was neglected. Untidy surroundings.

— Richard Turino

The noise levels at The Alana Hotel Surabaya were unbearable. Sleep quality was severely impacted.

— Sureli Hori

The overall ambiance at The Alana Hotel Surabaya was depressing. Lack of positive energy.

— Berliat Glanville

The bathroom facilities at The Alana Hotel Surabaya were in dire need of repairs. Leaks and malfunctions.

— Erol Rezanour

Furniture and fixtures at The Alana Hotel Surabaya were worn and shabby. Clearly in need of replacement.

— Eaton Mettel

The overall atmosphere at The Alana Hotel Surabaya was dismal. A complete lack of positive energy.

— Hannah Assor

Wi-Fi at The Alana Hotel Surabaya was persistently unreliable. Frequent drops in connectivity.

— Nikeeta Mctamany

Dining options at The Alana Hotel Surabaya were extremely limited. Lack of variety and poor quality.

— Alida Daum

Cleanliness at The Alana Hotel Surabaya was a major concern. Filthy common areas and neglected spaces.

— Graciela Crawford

I had to endure constant plumbing issues at The Alana Hotel Surabaya. The smell alone was unbearable.

— Fabio Kameron

The air conditioning system at The Alana Hotel Surabaya was a joke. More like a heater than a cooler.

— Alex Christopher

The food served at The Alana Hotel Surabaya was barely edible. I wouldn't feed it to my worst enemy.

— Pauline Detris

My overall experience at The Alana Hotel Surabaya was so bad, I had to cut my stay short.

— Meenakshi Sweet

My recent stay at The Alana Hotel Surabaya, part of the Archipelago International, was truly exceptional. From the moment I entered the 4-star establishment, I was greeted with warmth and luxury. The The Alana Hotel brand's promise of comfort was evident in every detail, from the super comfy beds to the exquisite decor.

— Nata Goebl

The Alana Hotel Surabaya, part of the prestigious Archipelago International, provided an experience like no other. The 4-star luxury and the unique offerings of the The Alana Hotel brand made my stay truly extraordinary.

— Anduena Lobello

The Alana Hotel Surabaya, part of the renowned Archipelago International, provides an unparalleled experience. The 4-star luxury and unique features of the The Alana Hotel brand set it apart.

— Toallas Butcher

I recently stayed at The Alana Hotel Surabaya and was impressed by the impeccable service. The The Alana Hotel brand's commitment to excellence and the 4-star accommodations made my visit exceptional.

— Alec Mehmet

The Alana Hotel Surabaya in Surabaya is a true gem. The The Alana Hotel brand's dedication to providing top-notch service, combined with the 4-star luxury, created a perfect retreat.

— Matthews Robinson

Staying at The Alana Hotel Surabaya was an absolute joy. The The Alana Hotel brand's commitment to excellence and the 4-star accommodations created the perfect setting for a memorable getaway.

— Edgar Cervantes

General Information

Q: What's the primary focus of Archipelago International hotels, and how does it relate to The Alana Hotel Surabaya?

A: Archipelago International hotels aim to provide a consistent and reliable experience. The Alana Hotel Surabaya is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at The Alana Hotel Surabaya?

A: The Alana Hotel Surabaya offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does The Alana Hotel Surabaya measure up?

A: The 4 stars indicate the quality and services a hotel provides. The Alana Hotel Surabaya meets these standards, ensuring a comfortable stay.

Q: Tell me more about The Alana Hotel Surabaya's check-in and check-out process. Is it straightforward?

A: Checking in at The Alana Hotel Surabaya is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at The Alana Hotel Surabaya?

A: Guests consistently rate The Alana Hotel Surabaya positively, with an average rating of 8.2 based on 795 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at The Alana Hotel Surabaya online?

A: Booking a room at The Alana Hotel Surabaya is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with The Alana Hotel Surabaya?

A: Yes, booking directly with The Alana Hotel Surabaya often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at The Alana Hotel Surabaya in advance?

A: Booking in advance at The Alana Hotel Surabaya ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at The Alana Hotel Surabaya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at The Alana Hotel Surabaya. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at The Alana Hotel Surabaya?

A: The Alana Hotel Surabaya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does The Alana Hotel Surabaya ensure a secure and hassle-free booking process for guests?

A: The Alana Hotel Surabaya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at The Alana Hotel Surabaya?

A: Yes, The Alana Hotel Surabaya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at The Alana Hotel Surabaya?

A: Yes, The Alana Hotel Surabaya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does The Alana Hotel Surabaya ensure the privacy and security of guest information during the booking process?

A: The Alana Hotel Surabaya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does The Alana Hotel Surabaya provide accessible accommodations for guests with special needs?

A: Yes, The Alana Hotel Surabaya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at The Alana Hotel Surabaya?

A: The Alana Hotel Surabaya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from The Alana Hotel Surabaya?

A: Yes, The Alana Hotel Surabaya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does The Alana Hotel Surabaya provide shuttle services to popular attractions or transportation hubs?

A: The Alana Hotel Surabaya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at The Alana Hotel Surabaya?

A: Guests often praise the service and hospitality at The Alana Hotel Surabaya, describing it as 8.2 based on 795 reviews.

Frequently Asked

Q: Which hotel chain does The Alana Hotel Surabaya belong to?

A: The Alana Hotel Surabaya belongs to the Archipelago International chain.

Q: What is the star rating of The Alana Hotel Surabaya?

A: The Alana Hotel Surabaya has a star rating of 4.

Q: In which city is The Alana Hotel Surabaya located?

A: The Alana Hotel Surabaya is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about The Alana Hotel Surabaya's check-in and check-out times?

A: The Alana Hotel Surabaya offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does The Alana Hotel Surabaya have?

A: The Alana Hotel Surabaya has a total of 162 rooms.

Q: When was The Alana Hotel Surabaya opened to the public?

A: The Alana Hotel Surabaya opened its doors to the public in 2013.

Q: What is the average rating as per reviews for The Alana Hotel Surabaya?

A: The Alana Hotel Surabaya holds an average rating of 8.2 based on reviews.

Q: Can you provide information about The Alana Hotel Surabaya's accommodation types?

A: The Alana Hotel Surabaya offers various types of accommodations, including Hotel.

Q: Discover the allure of The Alana Hotel Surabaya - What sets its accommodations apart?

A: The Alana Hotel Surabaya captivates guests with its unique Hotel accommodations.

Q: The Alana Hotel Surabaya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding The Alana Hotel Surabaya and the factors contributing to its star rating.

Q: The Alana Hotel Surabaya Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of The Alana Hotel Surabaya and its impact on the vibrant city of Surabaya.

Q: The Alana Hotel Surabaya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define The Alana Hotel Surabaya.

Q: The Alana Hotel Surabaya Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of The Alana Hotel Surabaya as it resonates with the cultural heartbeat of Surabaya.

Q: The Alana Hotel Surabaya Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why The Alana Hotel Surabaya is considered an oasis of tranquility amidst the bustling energy of Surabaya.

Q: The Alana Hotel Surabaya Renaissance - How has it evolved since its opening in 2013?

A: Take a journey through the renaissance of The Alana Hotel Surabaya, exploring its evolution since 2013.

Q: The Alana Hotel Surabaya Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of The Alana Hotel Surabaya, seamlessly blending history with modernity.

Q: The Alana Hotel Surabaya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds The Alana Hotel Surabaya, offering a glimpse of the enchanting world beyond its walls.

Q: The Alana Hotel Surabaya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make The Alana Hotel Surabaya unique.

Q: The Alana Hotel Surabaya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of The Alana Hotel Surabaya.

Q: The Alana Hotel Surabaya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of The Alana Hotel Surabaya, uncovering the truths that lie beneath the surface.