Archipelago International in the Heart of Surabaya, East Java, Indonesia: Reviews on The Alana Hotel Surabaya

Discover Luxury at Archipelago International in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Archipelago International. Nestled in the heart of Surabaya, East Java, Indonesia, this Archipelago International promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jl. Ketintang Baru I No. 10 - 12, Surabaya, East Java, 60231, Indonesia, Archipelago International provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 162 meticulously designed rooms spread across 18 floors, Archipelago International ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Archipelago International delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Archipelago International is perfectly situated for exploring Surabaya. With 795 reviews and an average rating of 8.2/10, you can trust in the quality of service provided.

Premium Experience Starting from 43 USD

Experience unparalleled luxury starting from 43 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

The 4-star The Alana Hotel Surabaya offers comfort and convenience whether you're on business or holiday in Surabaya. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the The Alana Hotel Surabaya. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. The hotel's peaceful atmosphere extends to its recreational facilities which include dart board, yoga room, fitness center, sauna, indoor pool. The Alana Hotel Surabaya is an excellent choice from which to explore Surabaya or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 795 reviews, Archipelago International has an average rating of 8.2/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Archipelago International. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	The Alana Hotel Surabaya
Chain	Archipelago International
Brand	The Alana Hotel
Star Rating	4 Star
Customer Rating	8.2/10
Number of Reviews	795
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	162
Number of Floors	18
Year Opened	2013
Rate Starts From	43
Address	Jl. Ketintang Baru I No. 10 - 12
City	Surabaya
State	East Java
Zipcode	60231
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

The breakfast buffet was incredible at The Alana Hotel Surabaya! So much variety and everything was fresh and delicious. A real highlight of our stay.

— Hotels Blando

Free Wi-Fi was a lifesaver at The Alana Hotel Surabaya for catching up on work and staying connected.

— Deepti Rusu

A little gem just off the main tourist trail. Quiet, charming, and with a real local feel at The Alana Hotel Surabaya.

— Giacomo Carli

We loved our stay at The Alana Hotel Surabaya. The rooms were spacious, and the decor was modern and stylish.

— Almadelia Mayor

The attention to detail at The Alana Hotel Surabaya was impressive. It's clear they take pride in providing a high-quality experience.

— Matias Giordanengo

The complimentary amenities at The Alana Hotel Surabaya made our stay extra special. Little touches that exceeded our expectations.

— Dora Detwiler

The in-room amenities at The Alana Hotel Surabaya were thoughtful and convenient. Everything we needed was right at our fingertips.

— Bevan Sager

Complimentary amenities at The Alana Hotel Surabaya added a special touch. Exceeded expectations.

— Clemens Jocelyn

Complimentary amenities at The Alana Hotel Surabaya were a delightful surprise. Added value to our stay.

— Kurt Sica

Thoroughly enjoyed the distinctive services at The Alana Hotel Surabaya. Made our stay unique.

— Morgane Sims

The lobby at The Alana Hotel Surabaya struck the perfect balance—sophisticated yet welcoming.

— Joe Falcone

Service at The Alana Hotel Surabaya was okay. Nothing exceptional, but no major complaints either.

— Ruchika Foltmer

The Wi-Fi connection at The Alana Hotel Surabaya was reliable. Met basic connectivity needs.

— Sebastian Mogged

The overall decor at The Alana Hotel Surabaya was neutral. No distinctive features stood out.

— Marcos Duchesneau

The lighting in guest rooms at The Alana Hotel Surabaya was sufficient. Not too bright or too dim.

— Favio Kwiatek

The toiletries provided by The Alana Hotel Surabaya were standard. No luxury brands included.

— Soe Obiols

The room temperature control at The Alana Hotel Surabaya was effective. Easily adjustable to personal preference.

— Dhana Marcela

The provided toiletries at The Alana Hotel Surabaya were standard. Basic hygiene products were available.

— Bailey Dieter

The exterior landscaping at The Alana Hotel Surabaya was well-kept. Contributed to the overall aesthetic.

— Theodore Stross

The environmental sustainability efforts at The Alana Hotel Surabaya were noticeable. Encouraging eco-friendly practices.

— Yvonne Faulkner

The toiletry brands provided at The Alana Hotel Surabaya were recognizable. Quality hygiene products.

— Aiden Westin

The accessibility features at The Alana Hotel Surabaya were thoughtful. Considerate design for all guests.

— Norbert Macneille

The breakfast service at The Alana Hotel Surabaya was organized. Efficient handling of guests.

— Fan Etten

The check-in process at The Alana Hotel Surabaya was chaotic. Long wait times.

— Alison Chiosso

The overall maintenance of The Alana Hotel Surabaya was lacking. Visible signs of wear and tear.

— Rachele Wayne

The check-in process at The Alana Hotel Surabaya was chaotic and disorganized. Endured long queues and confusion.

— Jolene Finzi

Dining at The Alana Hotel Surabaya was a culinary disaster. Tasteless and poorly presented meals.

— Ashlee Trabajara

The overall atmosphere at The Alana Hotel Surabaya was dismal. A complete lack of positive energy.

— Nandy Melia

Security at The Alana Hotel Surabaya was a major concern. Felt unsafe throughout my stay.

— Aldo Romain

Avoid The Alana Hotel Surabaya at all costs. It's a complete waste of time and money.

— Chinwe Ivanna

The lack of COVID-19 safety measures at The Alana Hotel Surabaya is alarming. No regard for guest well-being.

— Alexis Donald

The attention to detail at The Alana Hotel Surabaya, part of the renowned Archipelago International, was truly remarkable. The 4-star experience, combined with the unique offerings of the The Alana Hotel brand, made my stay unforgettable.

— Zack Landy

My visit to The Alana Hotel Surabaya in Surabaya was truly memorable. The The Alana Hotel brand's dedication to excellence, along with the 4-star accommodations, made it an unforgettable retreat.

— Mikaela Chambers

I recently stayed at The Alana Hotel Surabaya and was blown away by the exceptional service. The The Alana Hotel brand truly knows how to make guests feel welcome.

— Piper Solecki

My visit to The Alana Hotel Surabaya in Surabaya was outstanding. The The Alana Hotel brand's commitment to quality and the 4-star accommodations made for an unforgettable experience.

— Frankel Caron

General Information

Q: What's the primary focus of Archipelago International hotels, and how does it relate to The Alana Hotel Surabaya?

A: Archipelago International hotels aim to provide a consistent and reliable experience. The Alana Hotel Surabaya is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at The Alana Hotel Surabaya?

A: The Alana Hotel Surabaya offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does The Alana Hotel Surabaya measure up?

A: The 4 stars indicate the quality and services a hotel provides. The Alana Hotel Surabaya meets these standards, ensuring a comfortable stay.

Q: Tell me more about The Alana Hotel Surabaya's check-in and check-out process. Is it straightforward?

A: Checking in at The Alana Hotel Surabaya is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at The Alana Hotel Surabaya?

A: Guests consistently rate The Alana Hotel Surabaya positively, with an average rating of 8.2 based on 795 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at The Alana Hotel Surabaya online?

A: Booking a room at The Alana Hotel Surabaya is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with The Alana Hotel Surabaya?

A: Yes, booking directly with The Alana Hotel Surabaya often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at The Alana Hotel Surabaya in advance?

A: Booking in advance at The Alana Hotel Surabaya ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at The Alana Hotel Surabaya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at The Alana Hotel Surabaya. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at The Alana Hotel Surabaya?

A: The Alana Hotel Surabaya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does The Alana Hotel Surabaya ensure a secure and hassle-free booking process for guests?

A: The Alana Hotel Surabaya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at The Alana Hotel Surabaya?

A: Yes, The Alana Hotel Surabaya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at The Alana Hotel Surabaya?

A: Yes, The Alana Hotel Surabaya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does The Alana Hotel Surabaya ensure the privacy and security of guest information during the booking process?

A: The Alana Hotel Surabaya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does The Alana Hotel Surabaya provide accessible accommodations for guests with special needs?

A: Yes, The Alana Hotel Surabaya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at The Alana Hotel Surabaya?

A: The Alana Hotel Surabaya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from The Alana Hotel Surabaya?

A: Yes, The Alana Hotel Surabaya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does The Alana Hotel Surabaya provide shuttle services to popular attractions or transportation hubs?

A: The Alana Hotel Surabaya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at The Alana Hotel Surabaya?

A: Guests often praise the service and hospitality at The Alana Hotel Surabaya, describing it as 8.2 based on 795 reviews.

Frequently Asked

Q: Which hotel chain does The Alana Hotel Surabaya belong to?

A: The Alana Hotel Surabaya belongs to the Archipelago International chain.

Q: What is the star rating of The Alana Hotel Surabaya?

A: The Alana Hotel Surabaya has a star rating of 4.

Q: In which city is The Alana Hotel Surabaya located?

A: The Alana Hotel Surabaya is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about The Alana Hotel Surabaya's check-in and check-out times?

A: The Alana Hotel Surabaya offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does The Alana Hotel Surabaya have?

A: The Alana Hotel Surabaya has a total of 162 rooms.

Q: When was The Alana Hotel Surabaya opened to the public?

A: The Alana Hotel Surabaya opened its doors to the public in 2013.

Q: What is the average rating as per reviews for The Alana Hotel Surabaya?

A: The Alana Hotel Surabaya holds an average rating of 8.2 based on reviews.

Q: Can you provide information about The Alana Hotel Surabaya's accommodation types?

A: The Alana Hotel Surabaya offers various types of accommodations, including Hotel.

Q: Discover the allure of The Alana Hotel Surabaya - What sets its accommodations apart?

A: The Alana Hotel Surabaya captivates guests with its unique Hotel accommodations.

Q: The Alana Hotel Surabaya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding The Alana Hotel Surabaya and the factors contributing to its star rating.

Q: The Alana Hotel Surabaya Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of The Alana Hotel Surabaya and its impact on the vibrant city of Surabaya.

Q: The Alana Hotel Surabaya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define The Alana Hotel Surabaya.

Q: The Alana Hotel Surabaya Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of The Alana Hotel Surabaya as it resonates with the cultural heartbeat of Surabaya.

Q: The Alana Hotel Surabaya Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why The Alana Hotel Surabaya is considered an oasis of tranquility amidst the bustling energy of Surabaya.

Q: The Alana Hotel Surabaya Renaissance - How has it evolved since its opening in 2013?

A: Take a journey through the renaissance of The Alana Hotel Surabaya, exploring its evolution since 2013.

Q: The Alana Hotel Surabaya Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of The Alana Hotel Surabaya, seamlessly blending history with modernity.

Q: The Alana Hotel Surabaya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds The Alana Hotel Surabaya, offering a glimpse of the enchanting world beyond its walls.

Q: The Alana Hotel Surabaya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make The Alana Hotel Surabaya unique.

Q: The Alana Hotel Surabaya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of The Alana Hotel Surabaya.

Q: The Alana Hotel Surabaya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of The Alana Hotel Surabaya, uncovering the truths that lie beneath the surface.