Ascott International in the Heart of Hanoi, Ha Noi, Vietnam: Reviews on Somerset West Lake Serviced Residences

Discover Luxury at Ascott International in the Heart of Hanoi, Vietnam

Prepare to immerse yourself in a world of luxury and sophistication at Ascott International. Nestled in the heart of Hanoi, Ha Noi, Vietnam, this Ascott International promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Ascott International Exterior

Exquisite Location and Elegant Ambiance

Located at No.254 D Thuy Khue, Tay Ho District, Hanoi, Ha Noi, , Vietnam, Ascott International provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 90 meticulously designed rooms spread across 8 floors, Ascott International ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1997 and renovation in 2007, showcases a commitment to modernity and timeless elegance.

Ascott International Interior 1
Ascott International Interior 2

Luxurious Amenities and Unmatched Views

Ascott International Amenities

Indulge in the Serviced apartment, Serviced apartment accommodations that offer sweeping views of the city. From its dining options to spa services, Ascott International delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Ascott International is perfectly situated for exploring Hanoi. With 741 reviews and an average rating of 7.8/10, you can trust in the quality of service provided.

Premium Experience Starting from 76 USD

Ascott International Ambiance

Experience unparalleled luxury starting from 76 USD, promising an exclusive and unforgettable stay in Hanoi, Ha Noi, Vietnam.

Hotel Overview

Somerset West Lake Serviced Residences is conveniently located in the popular Ba Dinh District area. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Free Wi-Fi in all rooms, luggage storage, Wi-Fi in public areas, car park, room service are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, mirror, slippers, sofa, towels to ensure a restful night. Take a break from a long day and make use of fitness center, outdoor pool, massage, children's playground, kids club. Convenience and comfort makes Somerset West Lake Serviced Residences the perfect choice for your stay in Hanoi.

Guest Ratings and Reviews

Based on 741 reviews, Ascott International has an average rating of 7.8/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Ascott International. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Hanoi.

Hotel Summary

Hotel NameSomerset West Lake Serviced Residences
ChainAscott International
BrandSomerset Serviced Residence
Star Rating5 Star
Customer Rating7.8/10
Number of Reviews741
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms90
Number of Floors8
Year Opened1997
Year Renovated2007
Rate Starts From76
AddressNo.254 D Thuy Khue, Tay Ho District
CityHanoi
StateHa Noi
Zipcode
CountryVietnam
ContinentAsia
LocationView on Google Maps

Reviews

Staff at Somerset West Lake Serviced Residences went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Daneise Gaiera


Free Wi-Fi was a lifesaver at Somerset West Lake Serviced Residences for catching up on work and staying connected.

— Octavia Paquette


The customer service at Somerset West Lake Serviced Residences was exceptional. Every staff member we encountered was friendly and helpful.

— Pernille Mcauliffe


We enjoyed the nightly turndown service at Somerset West Lake Serviced Residences. It added a touch of luxury to our stay.

— Fuentes Estrada


The check-in process at Somerset West Lake Serviced Residences was swift and seamless. A hassle-free start to our wonderful stay.

— Tyra Amarainy


The staff's local recommendations at Somerset West Lake Serviced Residences led us to some hidden gems in Hanoi. Truly appreciated their insights.

— Fletcher Marinozzi


Kudos to Somerset West Lake Serviced Residences's staff—friendly, attentive, and always willing to assist.

— Bradley Shorr


During our stay at Somerset West Lake Serviced Residences, the concierge provided fantastic local recommendations.

— Shaun Krammerer


Thoroughly enjoyed the services at Somerset West Lake Serviced Residences. Added a unique touch to our stay.

— Hollie Valleau


In-room amenities at Somerset West Lake Serviced Residences were thoughtful and convenient. Everything we needed.

— Felicia Mafer


Exceptional service at Somerset West Lake Serviced Residences. Every aspect, from decor to amenities, exceeded expectations.

— Jil Sorensen


The room size at Somerset West Lake Serviced Residences was sufficient. Could use some updates for a modern touch.

— Raanan Massingill


Check-in and check-out at Somerset West Lake Serviced Residences were straightforward. No major hassles.

— Lee Herceg


Parking facilities at Somerset West Lake Serviced Residences were standard. Sufficient space for guests.

— Günther Conroy


The overall decor at Somerset West Lake Serviced Residences was neutral. No distinctive features stood out.

— Aviva Schlesinger


The air conditioning in my room at Somerset West Lake Serviced Residences functioned properly. Kept the room cool.

— Kaila Schwegel


The bedding at Somerset West Lake Serviced Residences was comfortable. Provided a good night's sleep.

— Bardia Tinonco


The room service at Somerset West Lake Serviced Residences was prompt. Meals were delivered within the estimated time.

— Hildie Charters


The complimentary breakfast at Somerset West Lake Serviced Residences had a decent selection. Catered to various preferences.

— Dimitri Tung


The toiletry brands provided at Somerset West Lake Serviced Residences were recognizable. Quality hygiene products.

— Peliroja Quiñones


The business center facilities at Somerset West Lake Serviced Residences were functional. Suitable for work-related tasks.

— Barb Attanasova


The breakfast service at Somerset West Lake Serviced Residences was organized. Efficient handling of guests.

— Mackey Susan


The check-in process at Somerset West Lake Serviced Residences was chaotic. Long wait times.

— Rima Nicoleta


The bed comfort at Somerset West Lake Serviced Residences was unsatisfactory. Hard mattress and flat pillows.

— Indigo Unter


The decor in the lobby of Somerset West Lake Serviced Residences was outdated. Failed to impress.

— Lorri Herrington


The facilities for business travelers at Somerset West Lake Serviced Residences were inadequate. Limited amenities.

— Samaria Boggi


The check-in process at Somerset West Lake Serviced Residences was a disaster. Endured long queues and delays.

— Yabiku Macknxziie


The room service at Somerset West Lake Serviced Residences was consistently slow. Frustrating delays in responses.

— Idan Louise


The decor throughout Somerset West Lake Serviced Residences was outdated and tacky. Felt stuck in the past.

— Selamamt Mehmet


The view from my room at Somerset West Lake Serviced Residences was dreadful. Overlooking a noisy and unpleasant scene.

— Irina Sierra


The noise levels at Somerset West Lake Serviced Residences were intolerable. Sleep quality was severely impacted.

— Jeremey Me2


The lack of COVID-19 safety measures at Somerset West Lake Serviced Residences is alarming. No regard for guest well-being.

— Chynna Chianese


The outdated decor at Somerset West Lake Serviced Residences made it feel like a relic from the past. Needs a complete overhaul.

— Mackey Elkamouny


The unprofessionalism of the staff at Somerset West Lake Serviced Residences was shocking. A total lack of courtesy.

— Bloquada Spadaro


At Somerset West Lake Serviced Residences, I felt like I was staying in a budget motel. Absolutely no luxury.

— Suraj Druker


Staying at Somerset West Lake Serviced Residences was like stepping into a dream. The Somerset Serviced Residence brand's commitment to excellence was evident in every aspect, from the well-appointed rooms to the top-notch service. I couldn't have asked for a better experience.

— Bhargavi Belgarde


Somerset West Lake Serviced Residences in Hanoi is a true gem. The 5-star accommodation, coupled with the unique views, created an unforgettable experience. From the moment I checked in to the moment I checked out, every detail was perfect.

— Danel Alger


Somerset West Lake Serviced Residences in Hanoi is a testament to the 5-star experience that the Somerset Serviced Residence brand consistently delivers. The stunning views from the rooftop bar added an extra layer of charm to an already fantastic stay.

— Crowe Lynch


The attention to detail at Somerset West Lake Serviced Residences, part of the renowned Ascott International, was truly remarkable. The 5-star experience, combined with the unique offerings of the Somerset Serviced Residence brand, made my stay unforgettable.

— Santino Eckler


Somerset West Lake Serviced Residences exceeded all expectations. The Somerset Serviced Residence brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Joi Muse


From the moment I checked in at Somerset West Lake Serviced Residences, I was impressed. The Somerset Serviced Residence brand's attention to detail and the 5-star luxury created the perfect atmosphere for relaxation.

— Sp1.ltd Heinzman


I recently had an incredible stay at Somerset West Lake Serviced Residences. The Somerset Serviced Residence brand's commitment to excellence truly shines through in every aspect of the 5-star experience.

— Wanda Hawila


My recent stay at Somerset West Lake Serviced Residences surpassed all expectations. The Somerset Serviced Residence brand's attention to detail and the 5-star accommodations made for an unforgettable retreat.

— Jaaziel Sheyla


Staying at Somerset West Lake Serviced Residences was a delightful experience. The Somerset Serviced Residence brand's commitment to excellence and the 5-star luxury created the perfect atmosphere for a memorable getaway.

— Rosalind Goodis


My recent visit to Somerset West Lake Serviced Residences was beyond delightful. The Somerset Serviced Residence brand's attention to detail and the 5-star accommodations made for an unforgettable stay.

— Carley Mccambly


From the moment I entered Somerset West Lake Serviced Residences, I knew it was going to be a special stay. The Somerset Serviced Residence brand's attention to detail and the 5-star luxury were exceptional.

— Shun Lawson


Staying at Somerset West Lake Serviced Residences was an absolute pleasure. The Somerset Serviced Residence brand's commitment to providing an extraordinary experience, coupled with the 5-star accommodations, exceeded my expectations.

— Roberta Damico


General Information

Q: What's the primary focus of Ascott International hotels, and how does it relate to Somerset West Lake Serviced Residences?

A: Ascott International hotels aim to provide a consistent and reliable experience. Somerset West Lake Serviced Residences is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Somerset West Lake Serviced Residences?

A: Somerset West Lake Serviced Residences offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Somerset West Lake Serviced Residences measure up?

A: The 5 stars indicate the quality and services a hotel provides. Somerset West Lake Serviced Residences meets these standards, ensuring a comfortable stay.


Q: Tell me more about Somerset West Lake Serviced Residences's check-in and check-out process. Is it straightforward?

A: Checking in at Somerset West Lake Serviced Residences is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: Can you provide a brief overview of Somerset West Lake Serviced Residences's history, from its opening year to recent renovations?

A: Somerset West Lake Serviced Residences opened its doors to guests in 1997. It has been keeping up with the times through renovations in 2007.


Q: How do guests generally rate their stay at Somerset West Lake Serviced Residences?

A: Guests consistently rate Somerset West Lake Serviced Residences positively, with an average rating of 7.8 based on 741 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Somerset West Lake Serviced Residences online?

A: Booking a room at Somerset West Lake Serviced Residences is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Somerset West Lake Serviced Residences?

A: Yes, booking directly with Somerset West Lake Serviced Residences often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Somerset West Lake Serviced Residences in advance?

A: Booking in advance at Somerset West Lake Serviced Residences ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Somerset West Lake Serviced Residences, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Somerset West Lake Serviced Residences. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Somerset West Lake Serviced Residences?

A: Somerset West Lake Serviced Residences strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Somerset West Lake Serviced Residences ensure a secure and hassle-free booking process for guests?

A: Somerset West Lake Serviced Residences employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Somerset West Lake Serviced Residences?

A: Yes, Somerset West Lake Serviced Residences often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Somerset West Lake Serviced Residences?

A: Yes, Somerset West Lake Serviced Residences may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Somerset West Lake Serviced Residences ensure the privacy and security of guest information during the booking process?

A: Somerset West Lake Serviced Residences prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Somerset West Lake Serviced Residences provide accessible accommodations for guests with special needs?

A: Yes, Somerset West Lake Serviced Residences is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Somerset West Lake Serviced Residences?

A: Somerset West Lake Serviced Residences understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Somerset West Lake Serviced Residences?

A: Yes, Somerset West Lake Serviced Residences is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Somerset West Lake Serviced Residences provide shuttle services to popular attractions or transportation hubs?

A: Somerset West Lake Serviced Residences may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Somerset West Lake Serviced Residences?

A: Guests often praise the service and hospitality at Somerset West Lake Serviced Residences, describing it as 7.8 based on 741 reviews.


Frequently Asked

Q: Which hotel chain does Somerset West Lake Serviced Residences belong to?

A: Somerset West Lake Serviced Residences belongs to the Ascott International chain.


Q: What is the star rating of Somerset West Lake Serviced Residences?

A: Somerset West Lake Serviced Residences has a star rating of 5.


Q: In which city is Somerset West Lake Serviced Residences located?

A: Somerset West Lake Serviced Residences is situated in Hanoi, Ha Noi, Vietnam.


Q: Can you provide information about Somerset West Lake Serviced Residences's check-in and check-out times?

A: Somerset West Lake Serviced Residences offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Somerset West Lake Serviced Residences have?

A: Somerset West Lake Serviced Residences has a total of 90 rooms.


Q: When was Somerset West Lake Serviced Residences opened to the public?

A: Somerset West Lake Serviced Residences opened its doors to the public in 1997.


Q: Has Somerset West Lake Serviced Residences undergone any recent renovations?

A: Yes, Somerset West Lake Serviced Residences underwent renovations in 2007.


Q: What is the average rating as per reviews for Somerset West Lake Serviced Residences?

A: Somerset West Lake Serviced Residences holds an average rating of 7.8 based on reviews.


Q: Can you provide information about Somerset West Lake Serviced Residences's accommodation types?

A: Somerset West Lake Serviced Residences offers various types of accommodations, including Serviced apartment, Serviced apartment.


Q: Discover the allure of Somerset West Lake Serviced Residences - What sets its accommodations apart?

A: Somerset West Lake Serviced Residences captivates guests with its unique Serviced apartment, Serviced apartment accommodations.


Q: Somerset West Lake Serviced Residences Enigma - Unraveling the secrets behind its star rating.

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Q: Somerset West Lake Serviced Residences Essence - What makes its presence in Hanoi truly unforgettable?

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Q: Somerset West Lake Serviced Residences Unveiled - A visual journey through its distinctive features.

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Q: Somerset West Lake Serviced Residences Symphony - How has it harmonized with the spirit of Hanoi?

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Q: Somerset West Lake Serviced Residences Oasis - A haven of tranquility in Hanoi. What sets it apart?

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Q: Somerset West Lake Serviced Residences Renaissance - How has it evolved since its opening in 1997?

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Q: Somerset West Lake Serviced Residences Horizon - A panoramic view of its surroundings. What lies beyond?

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