Ascott International in the Heart of Surabaya, East Java, Indonesia: Reviews on Ascott Waterplace Surabaya

Discover Luxury at Ascott International in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Ascott International. Nestled in the heart of Surabaya, East Java, Indonesia, this Ascott International promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Ascott International Exterior

Exquisite Location and Elegant Ambiance

Located at Tower D1 Jalan Pakuwon Indah, Lontar Timur Kav 3-5, Surabaya, East Java, 60126, Indonesia, Ascott International provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 182 meticulously designed rooms spread across 33 floors, Ascott International ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 2014 and renovation in 2014, showcases a commitment to modernity and timeless elegance.

Ascott International Interior 1
Ascott International Interior 2

Luxurious Amenities and Unmatched Views

Ascott International Amenities

Indulge in the Serviced apartment, Serviced apartment accommodations that offer sweeping views of the city. From its dining options to spa services, Ascott International delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Ascott International is perfectly situated for exploring Surabaya. With 930 reviews and an average rating of 8.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 75 USD

Ascott International Ambiance

Experience unparalleled luxury starting from 75 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Set in a prime location of Surabaya, Ascott Waterplace Surabaya puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Ascott Waterplace Surabaya. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, carpeting, mirror, scale, sewing kit. Take a break from a long day and make use of fitness center, golf course (within 3 km), outdoor pool, children's playground, kids club. Discover all Surabaya has to offer by making Ascott Waterplace Surabaya your base.

Guest Ratings and Reviews

Based on 930 reviews, Ascott International has an average rating of 8.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Ascott International. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameAscott Waterplace Surabaya
ChainAscott International
BrandAscott The Residence
Star Rating5 Star
Customer Rating8.7/10
Number of Reviews930
Check-In Time02:00 PM
Check-Out Time11:00 AM
Number of Rooms182
Number of Floors33
Year Opened2014
Year Renovated2014
Rate Starts From75
AddressTower D1 Jalan Pakuwon Indah, Lontar Timur Kav 3-5
CitySurabaya
StateEast Java
Zipcode60126
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

The in-house restaurant at Ascott Waterplace Surabaya exceeded our expectations. The food was delicious, and the ambiance was lovely.

— Bloqueado Guérette


The services at Ascott Waterplace Surabaya truly set it apart. Attention to detail was evident in every aspect of our stay.

— Gill Matthew


Our room had a breathtaking view of Surabaya from Ascott Waterplace Surabaya. It made our stay even more memorable.

— Nana Wassong


We appreciated the eco-friendly initiatives at Ascott Waterplace Surabaya. It's reassuring to stay at a hotel committed to sustainability.

— Jeanna Wren


The in-room amenities at Ascott Waterplace Surabaya were thoughtful and convenient. Everything we needed was right at our fingertips.

— Seval Villalobos


The spa services at Ascott Waterplace Surabaya were a highlight of our stay. Professional and relaxing—just what we needed.

— Elias Dorward


The design and architecture of Ascott Waterplace Surabaya reflected a perfect blend of modernity and local charm.

— Paulette Abaldo


Ascott Waterplace Surabaya exceeded expectations. Every detail, from decor to service, was top-notch.

— Makuin Biersack


Sophisticated yet welcoming lobby at Ascott Waterplace Surabaya. A great place to unwind.

— Breanna Buddharaju


Loved our stay at Ascott Waterplace Surabaya. Great location, comfy beds—will return for sure!

— Dani Bhojwani


Cozy ambiance at Ascott Waterplace Surabaya. The room decor was stylish and inviting.

— Otilia Maitland


Thoroughly enjoyed the distinctive services at Ascott Waterplace Surabaya. Made our stay unique.

— Regine Monn


Commendable eco-friendly initiatives at Ascott Waterplace Surabaya. Proud to support sustainable practices.

— Gil Arellano


Chose Ascott Waterplace Surabaya based on reputation and positive reviews. Made the right choice.

— Rapoport Youchen


The location of Ascott Waterplace Surabaya was decent, but nothing remarkable. Expected a bit more.

— Ariane Treviño


Overall, Ascott Waterplace Surabaya provided a middle-of-the-road experience. Neither impressed nor disappointed.

— Stella Krestow


The ambiance at Ascott Waterplace Surabaya was neutral. Neither too lively nor too quiet.

— Lilly Boyes


The front desk staff at Ascott Waterplace Surabaya were helpful. Assisted with general inquiries.

— Everett Ramon


The overall decor at Ascott Waterplace Surabaya was neutral. No distinctive features stood out.

— Ola Boiz


The lobby area at Ascott Waterplace Surabaya was ordinary. Nothing remarkable about the design.

— Greatz Eng


The toiletries provided by Ascott Waterplace Surabaya were standard. No luxury brands included.

— Banks Teufel


The room decor at Ascott Waterplace Surabaya was modest. Could use a more modern touch.

— Maurine Joanou


The guest privacy measures at Ascott Waterplace Surabaya were satisfactory. No unwarranted intrusions.

— Jessy Favalero


The bed linens at Ascott Waterplace Surabaya were clean and well-maintained. No issues with hygiene.

— Corry Mcgraw


The exterior landscaping at Ascott Waterplace Surabaya was well-kept. Contributed to the overall aesthetic.

— Susur Trainer


The environmental sustainability efforts at Ascott Waterplace Surabaya were noticeable. Encouraging eco-friendly practices.

— Clair Perlin


The complimentary breakfast at Ascott Waterplace Surabaya had a decent selection. Catered to various preferences.

— Teri Cochrane


The front desk staff at Ascott Waterplace Surabaya were courteous. Offered assistance with a smile.

— Carlotta Rayes


The housekeeping service at Ascott Waterplace Surabaya was thorough. Rooms consistently well-maintained.

— Romane Marzuki


The business center facilities at Ascott Waterplace Surabaya were functional. Suitable for work-related tasks.

— Jenifer Adair


The overall security measures at Ascott Waterplace Surabaya were reassuring. Well-monitored premises.

— Rossane Amadea


The cleanliness of my room at Ascott Waterplace Surabaya left much to be desired. Not up to standard.

— Vladimir Smirnov


The food quality at Ascott Waterplace Surabaya was subpar. Limited and unappetizing options.

— Neda Group


The room furnishings at Ascott Waterplace Surabaya were shabby and worn. Desperately needs renovation.

— Nathalia Blomqvist


The elevators at Ascott Waterplace Surabaya were a constant source of frustration. Always out of order.

— Parvati O'shea


The check-in process at Ascott Waterplace Surabaya was chaotic and disorganized. Endured long queues and confusion.

— Isidoro Elder


The noise levels at Ascott Waterplace Surabaya were intolerable. Sleep quality was severely impacted.

— Micaela Jeremy


Overall upkeep of Ascott Waterplace Surabaya was disappointing. Clearly neglected and deteriorating.

— Owen Kunal


The outdated decor at Ascott Waterplace Surabaya made it feel like a relic from the past. Needs a complete overhaul.

— Gyöngyi Tobiasen


Staying at Ascott Waterplace Surabaya was like stepping into a dream. The Ascott The Residence brand's commitment to excellence was evident in every aspect, from the well-appointed rooms to the top-notch service. I couldn't have asked for a better experience.

— Mirial Fiorino


Ascott Waterplace Surabaya in Surabaya is a testament to the 5-star experience that the Ascott The Residence brand consistently delivers. The stunning views from the rooftop bar added an extra layer of charm to an already fantastic stay.

— Samanta Zaitz


I had a fantastic experience at Ascott Waterplace Surabaya in Surabaya. The 5-star accommodations, the friendly staff, and the attention to detail by the Ascott The Residence brand made my stay truly special.

— Yozune Mcelroy


Ascott Waterplace Surabaya, part of the renowned Ascott International, provides an unmatched experience. The 5-star luxury and unique features of the Ascott The Residence brand set it apart from the rest.

— Watson Preston


Ascott Waterplace Surabaya, part of the renowned Ascott International, provides an unparalleled experience. The 5-star luxury and unique features of the Ascott The Residence brand set it apart.

— Leonel Kaiser


My recent visit to Ascott Waterplace Surabaya was beyond delightful. The Ascott The Residence brand's attention to detail and the 5-star accommodations made for an unforgettable stay.

— Ilze Visconti


General Information

Q: What's the primary focus of Ascott International hotels, and how does it relate to Ascott Waterplace Surabaya?

A: Ascott International hotels aim to provide a consistent and reliable experience. Ascott Waterplace Surabaya is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Ascott Waterplace Surabaya?

A: Ascott Waterplace Surabaya offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Ascott Waterplace Surabaya measure up?

A: The 5 stars indicate the quality and services a hotel provides. Ascott Waterplace Surabaya meets these standards, ensuring a comfortable stay.


Q: Tell me more about Ascott Waterplace Surabaya's check-in and check-out process. Is it straightforward?

A: Checking in at Ascott Waterplace Surabaya is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 11:00 AM.


Q: Can you provide a brief overview of Ascott Waterplace Surabaya's history, from its opening year to recent renovations?

A: Ascott Waterplace Surabaya opened its doors to guests in 2014. It has been keeping up with the times through renovations in 2014.


Q: How do guests generally rate their stay at Ascott Waterplace Surabaya?

A: Guests consistently rate Ascott Waterplace Surabaya positively, with an average rating of 8.7 based on 930 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Ascott Waterplace Surabaya online?

A: Booking a room at Ascott Waterplace Surabaya is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Ascott Waterplace Surabaya?

A: Yes, booking directly with Ascott Waterplace Surabaya often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Ascott Waterplace Surabaya in advance?

A: Booking in advance at Ascott Waterplace Surabaya ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Ascott Waterplace Surabaya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Ascott Waterplace Surabaya. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Ascott Waterplace Surabaya?

A: Ascott Waterplace Surabaya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Ascott Waterplace Surabaya ensure a secure and hassle-free booking process for guests?

A: Ascott Waterplace Surabaya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Ascott Waterplace Surabaya?

A: Yes, Ascott Waterplace Surabaya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Ascott Waterplace Surabaya?

A: Yes, Ascott Waterplace Surabaya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Ascott Waterplace Surabaya ensure the privacy and security of guest information during the booking process?

A: Ascott Waterplace Surabaya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Ascott Waterplace Surabaya provide accessible accommodations for guests with special needs?

A: Yes, Ascott Waterplace Surabaya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Ascott Waterplace Surabaya?

A: Ascott Waterplace Surabaya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Ascott Waterplace Surabaya?

A: Yes, Ascott Waterplace Surabaya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Ascott Waterplace Surabaya provide shuttle services to popular attractions or transportation hubs?

A: Ascott Waterplace Surabaya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Ascott Waterplace Surabaya?

A: Guests often praise the service and hospitality at Ascott Waterplace Surabaya, describing it as 8.7 based on 930 reviews.


Frequently Asked

Q: Which hotel chain does Ascott Waterplace Surabaya belong to?

A: Ascott Waterplace Surabaya belongs to the Ascott International chain.


Q: What is the star rating of Ascott Waterplace Surabaya?

A: Ascott Waterplace Surabaya has a star rating of 5.


Q: In which city is Ascott Waterplace Surabaya located?

A: Ascott Waterplace Surabaya is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about Ascott Waterplace Surabaya's check-in and check-out times?

A: Ascott Waterplace Surabaya offers check-in from 02:00 PM and check-out until 11:00 AM.


Q: How many rooms does Ascott Waterplace Surabaya have?

A: Ascott Waterplace Surabaya has a total of 182 rooms.


Q: When was Ascott Waterplace Surabaya opened to the public?

A: Ascott Waterplace Surabaya opened its doors to the public in 2014.


Q: Has Ascott Waterplace Surabaya undergone any recent renovations?

A: Yes, Ascott Waterplace Surabaya underwent renovations in 2014.


Q: What is the average rating as per reviews for Ascott Waterplace Surabaya?

A: Ascott Waterplace Surabaya holds an average rating of 8.7 based on reviews.


Q: Can you provide information about Ascott Waterplace Surabaya's accommodation types?

A: Ascott Waterplace Surabaya offers various types of accommodations, including Serviced apartment, Serviced apartment.


Q: Discover the allure of Ascott Waterplace Surabaya - What sets its accommodations apart?

A: Ascott Waterplace Surabaya captivates guests with its unique Serviced apartment, Serviced apartment accommodations.


Q: Ascott Waterplace Surabaya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Ascott Waterplace Surabaya and the factors contributing to its star rating.


Q: Ascott Waterplace Surabaya Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Ascott Waterplace Surabaya and its impact on the vibrant city of Surabaya.


Q: Ascott Waterplace Surabaya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Ascott Waterplace Surabaya.


Q: Ascott Waterplace Surabaya Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Ascott Waterplace Surabaya as it resonates with the cultural heartbeat of Surabaya.


Q: Ascott Waterplace Surabaya Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Ascott Waterplace Surabaya is considered an oasis of tranquility amidst the bustling energy of Surabaya.


Q: Ascott Waterplace Surabaya Renaissance - How has it evolved since its opening in 2014?

A: Take a journey through the renaissance of Ascott Waterplace Surabaya, exploring its evolution since 2014.


Q: Ascott Waterplace Surabaya Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Ascott Waterplace Surabaya, seamlessly blending history with modernity.


Q: Ascott Waterplace Surabaya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Ascott Waterplace Surabaya, offering a glimpse of the enchanting world beyond its walls.


Q: Ascott Waterplace Surabaya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Ascott Waterplace Surabaya unique.


Q: Ascott Waterplace Surabaya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Ascott Waterplace Surabaya.


Q: Ascott Waterplace Surabaya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Ascott Waterplace Surabaya, uncovering the truths that lie beneath the surface.


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