Ascott International in the Heart of Surabaya, East Java, Indonesia: Reviews on Ascott Waterplace Surabaya

Discover Luxury at Ascott International in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Ascott International. Nestled in the heart of Surabaya, East Java, Indonesia, this Ascott International promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Ascott International Exterior

Exquisite Location and Elegant Ambiance

Located at Tower D1 Jalan Pakuwon Indah, Lontar Timur Kav 3-5, Surabaya, East Java, 60126, Indonesia, Ascott International provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 182 meticulously designed rooms spread across 33 floors, Ascott International ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 2014 and renovation in 2014, showcases a commitment to modernity and timeless elegance.

Ascott International Interior 1
Ascott International Interior 2

Luxurious Amenities and Unmatched Views

Ascott International Amenities

Indulge in the Serviced apartment, Serviced apartment accommodations that offer sweeping views of the city. From its dining options to spa services, Ascott International delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Ascott International is perfectly situated for exploring Surabaya. With 930 reviews and an average rating of 8.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 75 USD

Ascott International Ambiance

Experience unparalleled luxury starting from 75 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Set in a prime location of Surabaya, Ascott Waterplace Surabaya puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Ascott Waterplace Surabaya. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, carpeting, mirror, scale, sewing kit. Take a break from a long day and make use of fitness center, golf course (within 3 km), outdoor pool, children's playground, kids club. Discover all Surabaya has to offer by making Ascott Waterplace Surabaya your base.

Guest Ratings and Reviews

Based on 930 reviews, Ascott International has an average rating of 8.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Ascott International. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameAscott Waterplace Surabaya
ChainAscott International
BrandAscott The Residence
Star Rating5 Star
Customer Rating8.7/10
Number of Reviews930
Check-In Time02:00 PM
Check-Out Time11:00 AM
Number of Rooms182
Number of Floors33
Year Opened2014
Year Renovated2014
Rate Starts From75
AddressTower D1 Jalan Pakuwon Indah, Lontar Timur Kav 3-5
CitySurabaya
StateEast Java
Zipcode60126
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

The location of Ascott Waterplace Surabaya was perfect for exploring the city. Many attractions were within walking distance.

— Kenneth Mulet


During our stay at Ascott Waterplace Surabaya, the concierge went above and beyond to recommend local gems and hidden treasures.

— Maria Lucas


The check-in process at Ascott Waterplace Surabaya was swift and seamless. A hassle-free start to our wonderful stay.

— Jenna Gomez


At Ascott Waterplace Surabaya, the check-in process was swift and seamless. A hassle-free start.

— Mechet Cohen


Chose Ascott Waterplace Surabaya based on reputation and positive reviews. Excellent choice.

— Blanca Attanasova


Loved our stay at Ascott Waterplace Surabaya. Great location, comfy beds—will return for sure!

— Blythe Fairbank


The room size at Ascott Waterplace Surabaya was sufficient. Could use some updates for a modern touch.

— Erol Pertler


Check-in and check-out at Ascott Waterplace Surabaya were straightforward. No major hassles.

— Jolinda Woods


The overall maintenance at Ascott Waterplace Surabaya was fine. No major issues encountered.

— Linus Sabzi


The front desk at Ascott Waterplace Surabaya provided helpful local maps. Useful for exploring the area.

— Darrell Gauthier


The parking fees at Ascott Waterplace Surabaya were excessive. Unexpected additional cost.

— Cintya Mogged


The room furnishings at Ascott Waterplace Surabaya were outdated. Needs modernization.

— Nahid Olguin


The overall atmosphere at Ascott Waterplace Surabaya was unwelcoming. Lack of warmth.

— Joshua Mielcarek


The cleanliness of my room at Ascott Waterplace Surabaya was appalling. Found dirt and dust everywhere.

— Jason Kunal


The parking situation at Ascott Waterplace Surabaya was a nightmare. Limited spaces and high fees.

— Sharnjit Pee


The food quality at Ascott Waterplace Surabaya was atrocious. Tasteless and poorly prepared meals.

— Luis Gottfried


The overall ambiance at Ascott Waterplace Surabaya was depressing. Lack of positive energy.

— Ophira Rosado


The bathroom facilities at Ascott Waterplace Surabaya were in dire need of repairs. Leaks and malfunctions.

— George Trinks


Parking at Ascott Waterplace Surabaya was a complete disaster. Limited spaces and exorbitant fees.

— Maiko Hessdorf


Room service at Ascott Waterplace Surabaya was consistently slow. Frustrating delays and poor responses.

— Tawnie Dagelman


Avoid Ascott Waterplace Surabaya at all costs. It's a complete waste of time and money.

— Mara Drower


The lack of COVID-19 safety measures at Ascott Waterplace Surabaya is alarming. No regard for guest well-being.

— Lena Ashiko


My room at Ascott Waterplace Surabaya had a distinct musty smell. Clearly, not properly ventilated.

— Fleur Gastelum


At Ascott Waterplace Surabaya, I felt like I was staying in a budget motel. Absolutely no luxury.

— Cafetería Pires


I had the pleasure of staying at Ascott Waterplace Surabaya in Surabaya, and it exceeded all expectations. The 5-star experience was complemented by the attentive staff and the delightful amenities. The Ascott The Residence brand truly knows how to create a memorable experience.

— Jennnifer Saluja


Ascott Waterplace Surabaya in Surabaya is a testament to the 5-star experience that the Ascott The Residence brand consistently delivers. The stunning views from the rooftop bar added an extra layer of charm to an already fantastic stay.

— Erez Stone


I had a fantastic experience at Ascott Waterplace Surabaya in Surabaya. The 5-star accommodations, the friendly staff, and the attention to detail by the Ascott The Residence brand made my stay truly special.

— Noel Stoltz


I recently stayed at Ascott Waterplace Surabaya in Surabaya and was thoroughly impressed. The Ascott The Residence brand's commitment to excellence, along with the 5-star accommodations, made my visit exceptional.

— Chema Dezur


From the moment I entered Ascott Waterplace Surabaya, I knew it was going to be a special stay. The Ascott The Residence brand's unique offerings and the 5-star luxury created a truly indulgent experience.

— Carin Amarainy


Ascott Waterplace Surabaya, part of the esteemed Ascott International, is a destination worth visiting. The 5-star luxury, along with the distinctive features of the Ascott The Residence brand, ensured a remarkable experience.

— Dexelle Sarah


I had a fantastic time at Ascott Waterplace Surabaya, part of the esteemed Ascott International. The Ascott The Residence brand's dedication to excellence and the 5-star accommodations were beyond compare.

— Dide Cobabe


General Information

Q: What's the primary focus of Ascott International hotels, and how does it relate to Ascott Waterplace Surabaya?

A: Ascott International hotels aim to provide a consistent and reliable experience. Ascott Waterplace Surabaya is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Ascott Waterplace Surabaya?

A: Ascott Waterplace Surabaya offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Ascott Waterplace Surabaya measure up?

A: The 5 stars indicate the quality and services a hotel provides. Ascott Waterplace Surabaya meets these standards, ensuring a comfortable stay.


Q: Tell me more about Ascott Waterplace Surabaya's check-in and check-out process. Is it straightforward?

A: Checking in at Ascott Waterplace Surabaya is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 11:00 AM.


Q: Can you provide a brief overview of Ascott Waterplace Surabaya's history, from its opening year to recent renovations?

A: Ascott Waterplace Surabaya opened its doors to guests in 2014. It has been keeping up with the times through renovations in 2014.


Q: How do guests generally rate their stay at Ascott Waterplace Surabaya?

A: Guests consistently rate Ascott Waterplace Surabaya positively, with an average rating of 8.7 based on 930 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Ascott Waterplace Surabaya online?

A: Booking a room at Ascott Waterplace Surabaya is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Ascott Waterplace Surabaya?

A: Yes, booking directly with Ascott Waterplace Surabaya often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Ascott Waterplace Surabaya in advance?

A: Booking in advance at Ascott Waterplace Surabaya ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Ascott Waterplace Surabaya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Ascott Waterplace Surabaya. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Ascott Waterplace Surabaya?

A: Ascott Waterplace Surabaya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Ascott Waterplace Surabaya ensure a secure and hassle-free booking process for guests?

A: Ascott Waterplace Surabaya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Ascott Waterplace Surabaya?

A: Yes, Ascott Waterplace Surabaya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Ascott Waterplace Surabaya?

A: Yes, Ascott Waterplace Surabaya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Ascott Waterplace Surabaya ensure the privacy and security of guest information during the booking process?

A: Ascott Waterplace Surabaya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Ascott Waterplace Surabaya provide accessible accommodations for guests with special needs?

A: Yes, Ascott Waterplace Surabaya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Ascott Waterplace Surabaya?

A: Ascott Waterplace Surabaya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Ascott Waterplace Surabaya?

A: Yes, Ascott Waterplace Surabaya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Ascott Waterplace Surabaya provide shuttle services to popular attractions or transportation hubs?

A: Ascott Waterplace Surabaya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Ascott Waterplace Surabaya?

A: Guests often praise the service and hospitality at Ascott Waterplace Surabaya, describing it as 8.7 based on 930 reviews.


Frequently Asked

Q: Which hotel chain does Ascott Waterplace Surabaya belong to?

A: Ascott Waterplace Surabaya belongs to the Ascott International chain.


Q: What is the star rating of Ascott Waterplace Surabaya?

A: Ascott Waterplace Surabaya has a star rating of 5.


Q: In which city is Ascott Waterplace Surabaya located?

A: Ascott Waterplace Surabaya is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about Ascott Waterplace Surabaya's check-in and check-out times?

A: Ascott Waterplace Surabaya offers check-in from 02:00 PM and check-out until 11:00 AM.


Q: How many rooms does Ascott Waterplace Surabaya have?

A: Ascott Waterplace Surabaya has a total of 182 rooms.


Q: When was Ascott Waterplace Surabaya opened to the public?

A: Ascott Waterplace Surabaya opened its doors to the public in 2014.


Q: Has Ascott Waterplace Surabaya undergone any recent renovations?

A: Yes, Ascott Waterplace Surabaya underwent renovations in 2014.


Q: What is the average rating as per reviews for Ascott Waterplace Surabaya?

A: Ascott Waterplace Surabaya holds an average rating of 8.7 based on reviews.


Q: Can you provide information about Ascott Waterplace Surabaya's accommodation types?

A: Ascott Waterplace Surabaya offers various types of accommodations, including Serviced apartment, Serviced apartment.


Q: Discover the allure of Ascott Waterplace Surabaya - What sets its accommodations apart?

A: Ascott Waterplace Surabaya captivates guests with its unique Serviced apartment, Serviced apartment accommodations.


Q: Ascott Waterplace Surabaya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Ascott Waterplace Surabaya and the factors contributing to its star rating.


Q: Ascott Waterplace Surabaya Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Ascott Waterplace Surabaya and its impact on the vibrant city of Surabaya.


Q: Ascott Waterplace Surabaya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Ascott Waterplace Surabaya.


Q: Ascott Waterplace Surabaya Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Ascott Waterplace Surabaya as it resonates with the cultural heartbeat of Surabaya.


Q: Ascott Waterplace Surabaya Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Ascott Waterplace Surabaya is considered an oasis of tranquility amidst the bustling energy of Surabaya.


Q: Ascott Waterplace Surabaya Renaissance - How has it evolved since its opening in 2014?

A: Take a journey through the renaissance of Ascott Waterplace Surabaya, exploring its evolution since 2014.


Q: Ascott Waterplace Surabaya Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Ascott Waterplace Surabaya, seamlessly blending history with modernity.


Q: Ascott Waterplace Surabaya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Ascott Waterplace Surabaya, offering a glimpse of the enchanting world beyond its walls.


Q: Ascott Waterplace Surabaya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Ascott Waterplace Surabaya unique.


Q: Ascott Waterplace Surabaya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Ascott Waterplace Surabaya.


Q: Ascott Waterplace Surabaya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Ascott Waterplace Surabaya, uncovering the truths that lie beneath the surface.