Ascott International in the Heart of Tokyo, Tokyo, Japan: Reviews on Citadines Shinjuku Hotel

Discover Luxury at Ascott International in the Heart of Tokyo, Japan

Prepare to immerse yourself in a world of luxury and sophistication at Ascott International. Nestled in the heart of Tokyo, Tokyo, Japan, this Ascott International promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Ascott International Exterior

Exquisite Location and Elegant Ambiance

Located at 1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo, 1600022, Japan, Ascott International provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 160 meticulously designed rooms spread across 12 floors, Ascott International ensures a personalized experience for every guest.

Ascott International Interior 1
Ascott International Interior 2

Luxurious Amenities and Unmatched Views

Ascott International Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Ascott International delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Ascott International is perfectly situated for exploring Tokyo. With 1779 reviews and an average rating of 8.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 275 USD

Ascott International Ambiance

Experience unparalleled luxury starting from 275 USD, promising an exclusive and unforgettable stay in Tokyo, Tokyo, Japan.

Hotel Overview

Ideally located in the prime touristic area of Shinjuku, Citadines Shinjuku Hotel promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour security, daily housekeeping, laundromat, postal service, are at hand. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, humidifier. Access to the hotel's fitness center will further enhance your satisfying stay. No matter what your reasons are for visiting Tokyo, Citadines Shinjuku Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 1779 reviews, Ascott International has an average rating of 8.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Ascott International. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Tokyo.

Hotel Summary

Hotel NameCitadines Shinjuku Hotel
ChainAscott International
BrandCitadines Apart'hotel
Star Rating4 Star
Customer Rating8.3/10
Number of Reviews1779
Check-In Time02:00 PM
Check-Out Time11:00 AM
Number of Rooms160
Number of Floors12
Year Opened2009
Rate Starts From275
Address1-28-13 Shinjuku, Shinjuku-ku
CityTokyo
StateTokyo
Zipcode1600022
CountryJapan
ContinentAsia
LocationView on Google Maps

Reviews

Citadines Shinjuku Hotel is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Barbro Machado


We enjoyed the nightly turndown service at Citadines Shinjuku Hotel. It added a touch of luxury to our stay.

— Natali Caldwell


Kudos to the staff at Citadines Shinjuku Hotel for their exceptional service. Friendly, attentive, and always willing to assist.

— Tamara Alexander


The room decor at Citadines Shinjuku Hotel was tastefully done, creating a cozy and inviting atmosphere.

— Romane Portocarrero


We appreciated the eco-friendly initiatives at Citadines Shinjuku Hotel. It's reassuring to stay at a hotel committed to sustainability.

— Yareni Imwalle


The spa services at Citadines Shinjuku Hotel were a highlight of our stay. Professional and relaxing—just what we needed.

— Merldith Smith


Loved our stay at Citadines Shinjuku Hotel. Great location, comfy beds—will return for sure!

— Lic.patricia Owens


The concierge at Citadines Shinjuku Hotel provided fantastic local insights. Made our stay even more enjoyable.

— Williams Tohme


The spa services at Citadines Shinjuku Hotel were a highlight. Professional and utterly relaxing.

— Jhn Chacon


Spotless cleanliness at Citadines Shinjuku Hotel. Felt safe and comfortable throughout our stay.

— Mckenzie Glenn


The room size at Citadines Shinjuku Hotel was sufficient. Could use some updates for a modern touch.

— Tootsie Mr.


The check-in process at Citadines Shinjuku Hotel was smooth. Standard procedure without any complications.

— Armonia Nelson


Parking facilities at Citadines Shinjuku Hotel were standard. Sufficient space for guests.

— Rima Gamboa


The on-site restaurant at Citadines Shinjuku Hotel had standard fare. Expected more variety.

— Sahie Vartoukian


The fitness center at Citadines Shinjuku Hotel was average. Equipment was basic but functional.

— Rene Noon


The lobby area at Citadines Shinjuku Hotel was ordinary. Nothing remarkable about the design.

— Briese Maspes


The overall cleanliness at Citadines Shinjuku Hotel was acceptable. Common areas were well-maintained.

— Rainer Pes


The soundproofing in my room at Citadines Shinjuku Hotel was moderate. Could hear occasional noise from nearby rooms.

— Xasmin Long


The provided toiletries at Citadines Shinjuku Hotel were standard. Basic hygiene products were available.

— Pietrocapitaneo Ledesma


The elevator system at Citadines Shinjuku Hotel was efficient. Minimal waiting time.

— Maskym Arias


The bed linens at Citadines Shinjuku Hotel were clean and comfortable. Provided a good night's sleep.

— Cayetana Hayford


The shuttle service at Citadines Shinjuku Hotel was punctual. Convenient for local transportation.

— Gina Danna


The soundproofing in my room at Citadines Shinjuku Hotel was effective. Minimal outside noise.

— Higinio Sauro


The parking facilities at Citadines Shinjuku Hotel were convenient. Accessible and secure.

— Wife Belz


The in-room entertainment options at Citadines Shinjuku Hotel were diverse. Catered to various preferences.

— Megan Platon


The parking fees at Citadines Shinjuku Hotel were excessive. Unexpected additional cost.

— Mafer Solano


The room amenities at Citadines Shinjuku Hotel were lacking. Insufficient for a comfortable stay.

— Cee Higgins


The facilities for business travelers at Citadines Shinjuku Hotel were inadequate. Limited amenities.

— Imke Kebede


The parking situation at Citadines Shinjuku Hotel was a nightmare. Limited spaces and high fees.

— Jamaira Assor


The bathroom facilities at Citadines Shinjuku Hotel were in dire need of repairs. Leaks and malfunctions.

— Stefy Izzy


The facilities for business travelers at Citadines Shinjuku Hotel were severely lacking. Unusable amenities.

— Jochelson Foster


My experience at Citadines Shinjuku Hotel was nothing short of a nightmare. Terrible service and unresponsive staff.

— Dunster Eidelstein


Bed comfort at Citadines Shinjuku Hotel was a nightmare. Uncomfortably hard mattress and lumpy pillows.

— Bruce Ketchum


Decor throughout Citadines Shinjuku Hotel was outdated and unappealing. Felt like a time warp.

— Anibal Messmer


Citadines Shinjuku Hotel was a complete disaster. From check-in to check-out, nothing went smoothly.

— Chapman Bidot


At Citadines Shinjuku Hotel, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Ronit Barrios


The bed bugs at Citadines Shinjuku Hotel ruined my stay. Unacceptable conditions and poor management.

— Emanuelle Callum


The air conditioning system at Citadines Shinjuku Hotel was a joke. More like a heater than a cooler.

— Tayler Gomez


My overall experience at Citadines Shinjuku Hotel was so bad, I had to cut my stay short.

— Bobbie Pettengell


I recently enjoyed a city break at Citadines Shinjuku Hotel in Tokyo. The central and convenient location, combined with the 4-star luxury, made it the perfect spot for relaxation. The Citadines Apart'hotel brand lived up to its reputation, providing a seamless and enjoyable stay.

— Tim Lodato


The attention to detail at Citadines Shinjuku Hotel, part of the renowned Ascott International, was truly remarkable. The 4-star experience, combined with the unique offerings of the Citadines Apart'hotel brand, made my stay unforgettable.

— Tobias Garduños


Citadines Shinjuku Hotel, part of the prestigious Ascott International, provided an experience like no other. The 4-star luxury and the unique offerings of the Citadines Apart'hotel brand made my stay truly extraordinary.

— Pietrocapitaneo Lanier


My stay at Citadines Shinjuku Hotel was nothing short of extraordinary. The Citadines Apart'hotel brand's commitment to quality and the 4-star accommodations made for an indulgent retreat.

— Maegan Horgan


I had an amazing experience at Citadines Shinjuku Hotel. The Citadines Apart'hotel brand's dedication to providing top-notch service, combined with the 4-star accommodations, exceeded my expectations.

— Bloqueo Romero


Staying at Citadines Shinjuku Hotel was a pleasure. The Citadines Apart'hotel brand's attention to detail and the 4-star luxury created the perfect setting for a memorable getaway.

— Jana Waymouth


My stay at Citadines Shinjuku Hotel in Tokyo was truly memorable. The Citadines Apart'hotel brand's dedication to excellence, coupled with the 4-star accommodations, made it an unforgettable retreat.

— Djihane Kusumgar


General Information

Q: What's the primary focus of Ascott International hotels, and how does it relate to Citadines Shinjuku Hotel?

A: Ascott International hotels aim to provide a consistent and reliable experience. Citadines Shinjuku Hotel is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Citadines Shinjuku Hotel?

A: Citadines Shinjuku Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Citadines Shinjuku Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Citadines Shinjuku Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Citadines Shinjuku Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Citadines Shinjuku Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 11:00 AM.


Q: How do guests generally rate their stay at Citadines Shinjuku Hotel?

A: Guests consistently rate Citadines Shinjuku Hotel positively, with an average rating of 8.3 based on 1779 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Citadines Shinjuku Hotel online?

A: Booking a room at Citadines Shinjuku Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Citadines Shinjuku Hotel?

A: Yes, booking directly with Citadines Shinjuku Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Citadines Shinjuku Hotel in advance?

A: Booking in advance at Citadines Shinjuku Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Citadines Shinjuku Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Citadines Shinjuku Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Citadines Shinjuku Hotel?

A: Citadines Shinjuku Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Citadines Shinjuku Hotel ensure a secure and hassle-free booking process for guests?

A: Citadines Shinjuku Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Citadines Shinjuku Hotel?

A: Yes, Citadines Shinjuku Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Citadines Shinjuku Hotel?

A: Yes, Citadines Shinjuku Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Citadines Shinjuku Hotel ensure the privacy and security of guest information during the booking process?

A: Citadines Shinjuku Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Citadines Shinjuku Hotel provide accessible accommodations for guests with special needs?

A: Yes, Citadines Shinjuku Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Citadines Shinjuku Hotel?

A: Citadines Shinjuku Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Citadines Shinjuku Hotel?

A: Yes, Citadines Shinjuku Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Citadines Shinjuku Hotel provide shuttle services to popular attractions or transportation hubs?

A: Citadines Shinjuku Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Citadines Shinjuku Hotel?

A: Guests often praise the service and hospitality at Citadines Shinjuku Hotel, describing it as 8.3 based on 1779 reviews.


Frequently Asked

Q: Which hotel chain does Citadines Shinjuku Hotel belong to?

A: Citadines Shinjuku Hotel belongs to the Ascott International chain.


Q: What is the star rating of Citadines Shinjuku Hotel?

A: Citadines Shinjuku Hotel has a star rating of 4.


Q: In which city is Citadines Shinjuku Hotel located?

A: Citadines Shinjuku Hotel is situated in Tokyo, Tokyo, Japan.


Q: Can you provide information about Citadines Shinjuku Hotel's check-in and check-out times?

A: Citadines Shinjuku Hotel offers check-in from 02:00 PM and check-out until 11:00 AM.


Q: How many rooms does Citadines Shinjuku Hotel have?

A: Citadines Shinjuku Hotel has a total of 160 rooms.


Q: When was Citadines Shinjuku Hotel opened to the public?

A: Citadines Shinjuku Hotel opened its doors to the public in 2009.


Q: What is the average rating as per reviews for Citadines Shinjuku Hotel?

A: Citadines Shinjuku Hotel holds an average rating of 8.3 based on reviews.


Q: Can you provide information about Citadines Shinjuku Hotel's accommodation types?

A: Citadines Shinjuku Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Citadines Shinjuku Hotel - What sets its accommodations apart?

A: Citadines Shinjuku Hotel captivates guests with its unique Hotel accommodations.


Q: Citadines Shinjuku Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Citadines Shinjuku Hotel and the factors contributing to its star rating.


Q: Citadines Shinjuku Hotel Essence - What makes its presence in Tokyo truly unforgettable?

A: Immerse yourself in the essence of Citadines Shinjuku Hotel and its impact on the vibrant city of Tokyo.


Q: Citadines Shinjuku Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Citadines Shinjuku Hotel.


Q: Citadines Shinjuku Hotel Symphony - How has it harmonized with the spirit of Tokyo?

A: Delve into the symphony of Citadines Shinjuku Hotel as it resonates with the cultural heartbeat of Tokyo.


Q: Citadines Shinjuku Hotel Oasis - A haven of tranquility in Tokyo. What sets it apart?

A: Discover why Citadines Shinjuku Hotel is considered an oasis of tranquility amidst the bustling energy of Tokyo.


Q: Citadines Shinjuku Hotel Renaissance - How has it evolved since its opening in 2009?

A: Take a journey through the renaissance of Citadines Shinjuku Hotel, exploring its evolution since 2009.


Q: Citadines Shinjuku Hotel Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Citadines Shinjuku Hotel, seamlessly blending history with modernity.


Q: Citadines Shinjuku Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Citadines Shinjuku Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Citadines Shinjuku Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Citadines Shinjuku Hotel unique.


Q: Citadines Shinjuku Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Citadines Shinjuku Hotel.


Q: Citadines Shinjuku Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Citadines Shinjuku Hotel, uncovering the truths that lie beneath the surface.