Accor Hotels in the Heart of Hangzhou, Zhejiang, China: Reviews on Hangzhou Sofitel Westlake Hotel

Discover Luxury at Accor Hotels in the Heart of Hangzhou, China

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Hangzhou, Zhejiang, China, this Accor Hotels promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Accor Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at 333 Westlake Avenue, Hangzhou, Zhejiang, 310002, China, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 200 meticulously designed rooms spread across floors, Accor Hotels ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 2003 and renovation in 2013, showcases a commitment to modernity and timeless elegance.

Accor Hotels Interior 1
Accor Hotels Interior 2

Luxurious Amenities and Unmatched Views

Accor Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Hangzhou. With 269 reviews and an average rating of 7.9/10, you can trust in the quality of service provided.

Premium Experience Starting from 139 USD

Accor Hotels Ambiance

Experience unparalleled luxury starting from 139 USD, promising an exclusive and unforgettable stay in Hangzhou, Zhejiang, China.

Hotel Overview

Ideally located in the prime touristic area of West Lake District - West Lake Scenic Area, Hangzhou Sofitel Westlake Hotel promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the hotel's facilities and services. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain the hotel's recreational facilities, including fitness center, sauna, indoor pool, spa, massage. Convenience and comfort makes Hangzhou Sofitel Westlake Hotel the perfect choice for your stay in Hangzhou.

Guest Ratings and Reviews

Based on 269 reviews, Accor Hotels has an average rating of 7.9/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Hangzhou.

Hotel Summary

Hotel NameHangzhou Sofitel Westlake Hotel
Formerly Known AsSofitel Hangzhou Westlake Hotel
ChainAccor Hotels
BrandSofitel Hotels & Resorts
Star Rating5 Star
Customer Rating7.9/10
Number of Reviews269
Check-In Time12:00 PM
Check-Out Time12:00 PM
Number of Rooms200
Year Opened2003
Year Renovated2013
Rate Starts From139
Address333 Westlake Avenue
CityHangzhou
StateZhejiang
Zipcode310002
CountryChina
ContinentAsia
LocationView on Google Maps

Reviews

Free Wi-Fi was a lifesaver at Hangzhou Sofitel Westlake Hotel for catching up on work and staying connected.

— Sima Collinsworth


Our stay at Hangzhou Sofitel Westlake Hotel was nothing short of amazing. From check-in to check-out, the experience was flawless.

— Celian Strehl


During our stay at Hangzhou Sofitel Westlake Hotel, the concierge went above and beyond to recommend local gems and hidden treasures.

— Fran Shannon


The bed linens and pillows at Hangzhou Sofitel Westlake Hotel were so comfortable; we had a great night's sleep every night.

— Suraj Coffman


The lobby ambiance at Hangzhou Sofitel Westlake Hotel was sophisticated yet welcoming. A great place to unwind after a day of exploration.

— Daneise Valleau


The spa services at Hangzhou Sofitel Westlake Hotel were a highlight of our stay. Professional and relaxing—just what we needed.

— Aylee Caffaratti


Hangzhou Sofitel Westlake Hotel exceeded expectations. Every detail, from decor to service, was top-notch.

— Gretchen Crawford


Enjoyed the cozy atmosphere at Hangzhou Sofitel Westlake Hotel. Room decor was tastefully done.

— Marcie Fein


Sophisticated yet welcoming lobby at Hangzhou Sofitel Westlake Hotel. A great place to unwind.

— Viven Schuelke


Staff at Hangzhou Sofitel Westlake Hotel went above and beyond. Local recommendations led us to hidden gems.

— Marlene Anonymous


Loved our stay at Hangzhou Sofitel Westlake Hotel. Great location, comfy beds—will return for sure!

— Donald Sokolovsky


Check-in at Hangzhou Sofitel Westlake Hotel was swift and seamless. A smooth start to our wonderful stay.

— Tamsin Berman


Staff at Hangzhou Sofitel Westlake Hotel went the extra mile. Local recommendations led us to hidden gems.

— Renato Shah


The location of Hangzhou Sofitel Westlake Hotel was decent, but nothing remarkable. Expected a bit more.

— Leonard Escobar


Adequate amenities at Hangzhou Sofitel Westlake Hotel. Didn't go above and beyond, but served their purpose.

— Kendra Elford


The view from Hangzhou Sofitel Westlake Hotel was average. Expected more considering the location.

— Cara Elkousy


The lobby area at Hangzhou Sofitel Westlake Hotel was ordinary. Nothing remarkable about the design.

— Jeroo Klaric


The lighting in guest rooms at Hangzhou Sofitel Westlake Hotel was sufficient. Not too bright or too dim.

— Jeremiah Garry


The room decor at Hangzhou Sofitel Westlake Hotel was modest. Could use a more modern touch.

— Hernesto Juan


The air conditioning in my room at Hangzhou Sofitel Westlake Hotel functioned properly. Kept the room cool.

— Matteo Hueber


The room temperature control at Hangzhou Sofitel Westlake Hotel was effective. Easily adjustable to personal preference.

— Gary Cahoon


The provided toiletries at Hangzhou Sofitel Westlake Hotel were standard. Basic hygiene products were available.

— Fillipo Rubinstein


The bed linens at Hangzhou Sofitel Westlake Hotel were clean and well-maintained. No issues with hygiene.

— Lilith Fein


The room decor at Hangzhou Sofitel Westlake Hotel was modern. Furnishings were up-to-date.

— Hugh Hughston


The parking facilities at Hangzhou Sofitel Westlake Hotel were convenient. Accessible and secure.

— Blake Brock


The food quality at Hangzhou Sofitel Westlake Hotel was subpar. Limited and unappetizing options.

— Roberto Palacios


The bed comfort at Hangzhou Sofitel Westlake Hotel was unsatisfactory. Hard mattress and flat pillows.

— Maryu Frischkorn


The response time for room service at Hangzhou Sofitel Westlake Hotel was slow. Impacted convenience.

— Gil Lorden


The Wi-Fi at Hangzhou Sofitel Westlake Hotel was consistently unreliable. Frequent drops in connectivity.

— Mads Schoendorf


Facilities for business travelers at Hangzhou Sofitel Westlake Hotel were severely lacking. Unusable amenities.

— Victor Sblendorio


Avoid Hangzhou Sofitel Westlake Hotel at all costs. It's a complete waste of time and money.

— Jennie Keene


My overall experience at Hangzhou Sofitel Westlake Hotel was so bad, I had to cut my stay short.

— Alexi Isabel


The attention to detail at Hangzhou Sofitel Westlake Hotel, part of the renowned Accor Hotels, was truly remarkable. The 5-star experience, combined with the unique offerings of the Sofitel Hotels & Resorts brand, made my stay unforgettable.

— Marjolaine Medel


Hangzhou Sofitel Westlake Hotel exceeded all expectations. The Sofitel Hotels & Resorts brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Inna Budini


I had a fantastic experience at Hangzhou Sofitel Westlake Hotel in Hangzhou. The 5-star accommodations, the friendly staff, and the attention to detail by the Sofitel Hotels & Resorts brand made my stay truly special.

— Sera Budini


Hangzhou Sofitel Westlake Hotel, part of the prestigious Accor Hotels, provided an experience like no other. The 5-star luxury and the unique offerings of the Sofitel Hotels & Resorts brand made my stay truly extraordinary.

— Mahnaz Delgado


Staying at Hangzhou Sofitel Westlake Hotel was a delightful experience. The Sofitel Hotels & Resorts brand's commitment to excellence and the 5-star luxury created the perfect atmosphere for a memorable getaway.

— Kerlim Arellano


My visit to Hangzhou Sofitel Westlake Hotel in Hangzhou was truly memorable. The Sofitel Hotels & Resorts brand's dedication to excellence, along with the 5-star accommodations, made it an unforgettable retreat.

— Walker Dougan


I had the pleasure of experiencing Hangzhou Sofitel Westlake Hotel in Hangzhou, and it was truly amazing. The Sofitel Hotels & Resorts brand's commitment to quality and the 5-star luxury made my stay exceptional.

— Raffie Reynolds


General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Hangzhou Sofitel Westlake Hotel?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Hangzhou Sofitel Westlake Hotel is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Hangzhou Sofitel Westlake Hotel?

A: Hangzhou Sofitel Westlake Hotel offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Hangzhou Sofitel Westlake Hotel measure up?

A: The 5 stars indicate the quality and services a hotel provides. Hangzhou Sofitel Westlake Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Hangzhou Sofitel Westlake Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Hangzhou Sofitel Westlake Hotel is a breeze, starting at 12:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: Can you provide a brief overview of Hangzhou Sofitel Westlake Hotel's history, from its opening year to recent renovations?

A: Hangzhou Sofitel Westlake Hotel opened its doors to guests in 2003. It has been keeping up with the times through renovations in 2013.


Q: How do guests generally rate their stay at Hangzhou Sofitel Westlake Hotel?

A: Guests consistently rate Hangzhou Sofitel Westlake Hotel positively, with an average rating of 7.9 based on 269 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Hangzhou Sofitel Westlake Hotel online?

A: Booking a room at Hangzhou Sofitel Westlake Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Hangzhou Sofitel Westlake Hotel?

A: Yes, booking directly with Hangzhou Sofitel Westlake Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Hangzhou Sofitel Westlake Hotel in advance?

A: Booking in advance at Hangzhou Sofitel Westlake Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Hangzhou Sofitel Westlake Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Hangzhou Sofitel Westlake Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Hangzhou Sofitel Westlake Hotel?

A: Hangzhou Sofitel Westlake Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Hangzhou Sofitel Westlake Hotel ensure a secure and hassle-free booking process for guests?

A: Hangzhou Sofitel Westlake Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Hangzhou Sofitel Westlake Hotel?

A: Yes, Hangzhou Sofitel Westlake Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Hangzhou Sofitel Westlake Hotel?

A: Yes, Hangzhou Sofitel Westlake Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Hangzhou Sofitel Westlake Hotel ensure the privacy and security of guest information during the booking process?

A: Hangzhou Sofitel Westlake Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Hangzhou Sofitel Westlake Hotel provide accessible accommodations for guests with special needs?

A: Yes, Hangzhou Sofitel Westlake Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Hangzhou Sofitel Westlake Hotel?

A: Hangzhou Sofitel Westlake Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Hangzhou Sofitel Westlake Hotel?

A: Yes, Hangzhou Sofitel Westlake Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Hangzhou Sofitel Westlake Hotel provide shuttle services to popular attractions or transportation hubs?

A: Hangzhou Sofitel Westlake Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Hangzhou Sofitel Westlake Hotel?

A: Guests often praise the service and hospitality at Hangzhou Sofitel Westlake Hotel, describing it as 7.9 based on 269 reviews.


Frequently Asked

Q: Which hotel chain does Hangzhou Sofitel Westlake Hotel belong to?

A: Hangzhou Sofitel Westlake Hotel belongs to the Accor Hotels chain.


Q: What is the star rating of Hangzhou Sofitel Westlake Hotel?

A: Hangzhou Sofitel Westlake Hotel has a star rating of 5.


Q: In which city is Hangzhou Sofitel Westlake Hotel located?

A: Hangzhou Sofitel Westlake Hotel is situated in Hangzhou, Zhejiang, China.


Q: Can you provide information about Hangzhou Sofitel Westlake Hotel's check-in and check-out times?

A: Hangzhou Sofitel Westlake Hotel offers check-in from 12:00 PM and check-out until 12:00 PM.


Q: How many rooms does Hangzhou Sofitel Westlake Hotel have?

A: Hangzhou Sofitel Westlake Hotel has a total of 200 rooms.


Q: When was Hangzhou Sofitel Westlake Hotel opened to the public?

A: Hangzhou Sofitel Westlake Hotel opened its doors to the public in 2003.


Q: Has Hangzhou Sofitel Westlake Hotel undergone any recent renovations?

A: Yes, Hangzhou Sofitel Westlake Hotel underwent renovations in 2013.


Q: What is the average rating as per reviews for Hangzhou Sofitel Westlake Hotel?

A: Hangzhou Sofitel Westlake Hotel holds an average rating of 7.9 based on reviews.


Q: Can you provide information about Hangzhou Sofitel Westlake Hotel's accommodation types?

A: Hangzhou Sofitel Westlake Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Hangzhou Sofitel Westlake Hotel - What sets its accommodations apart?

A: Hangzhou Sofitel Westlake Hotel captivates guests with its unique Hotel accommodations.


Q: Hangzhou Sofitel Westlake Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Hangzhou Sofitel Westlake Hotel and the factors contributing to its star rating.


Q: Hangzhou Sofitel Westlake Hotel Essence - What makes its presence in Hangzhou truly unforgettable?

A: Immerse yourself in the essence of Hangzhou Sofitel Westlake Hotel and its impact on the vibrant city of Hangzhou.


Q: Hangzhou Sofitel Westlake Hotel Unveiled - A visual journey through its distinctive features.

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Q: Hangzhou Sofitel Westlake Hotel Symphony - How has it harmonized with the spirit of Hangzhou?

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Q: Hangzhou Sofitel Westlake Hotel Oasis - A haven of tranquility in Hangzhou. What sets it apart?

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Q: Hangzhou Sofitel Westlake Hotel Renaissance - How has it evolved since its opening in 2003?

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Q: Hangzhou Sofitel Westlake Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

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Q: Hangzhou Sofitel Westlake Hotel Canvas - An artistic portrayal of its facilities and amenities.

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Q: Hangzhou Sofitel Westlake Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: Hangzhou Sofitel Westlake Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

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