Accor Hotels in the Heart of Surabaya, East Java, Indonesia: Reviews on Mercure Surabaya Hotel

Discover Luxury at Accor Hotels in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Surabaya, East Java, Indonesia, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Accor Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at Jl Raya Darmo 68 - 78, Surabaya, East Java, 60264, Indonesia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 257 meticulously designed rooms spread across 14 floors, Accor Hotels ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 2007 and renovation in 2015, showcases a commitment to modernity and timeless elegance.

Accor Hotels Interior 1
Accor Hotels Interior 2

Luxurious Amenities and Unmatched Views

Accor Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Surabaya. With 1519 reviews and an average rating of 7.8/10, you can trust in the quality of service provided.

Premium Experience Starting from 37 USD

Accor Hotels Ambiance

Experience unparalleled luxury starting from 37 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

The 4-star Mercure Surabaya Hotel offers comfort and convenience whether you're on business or holiday in Surabaya. The hotel has everything you need for a comfortable stay. Facilities like 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of hot tub, fitness center, outdoor pool, indoor pool, spa. Discover all Surabaya has to offer by making Mercure Surabaya Hotel your base.

Guest Ratings and Reviews

Based on 1519 reviews, Accor Hotels has an average rating of 7.8/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameMercure Surabaya Hotel
ChainAccor Hotels
BrandMercure
Star Rating4 Star
Customer Rating7.8/10
Number of Reviews1519
Check-In Time02:00 PM
Check-Out Time01:00 PM
Number of Rooms257
Number of Floors14
Year Opened2007
Year Renovated2015
Rate Starts From37
AddressJl Raya Darmo 68 - 78
CitySurabaya
StateEast Java
Zipcode60264
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

Staff at Mercure Surabaya Hotel went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Tori Mccourt


Surprisingly quiet for a hotel in the city center. We slept like babies at Mercure Surabaya Hotel!

— Diel Harry


Impressed with Mercure Surabaya Hotel's attention to detail. Flawless experience from start to finish.

— Bashi Dawson


Design and architecture of Mercure Surabaya Hotel reflected modernity and local charm.

— Biana Acra


The lobby at Mercure Surabaya Hotel struck the perfect balance—sophisticated yet welcoming.

— Sovay Feldenkris


In-room furnishings at Mercure Surabaya Hotel were typical. No standout features, but comfortable enough.

— Andre Casasola


The exterior of Mercure Surabaya Hotel was average. Didn't leave a lasting impression.

— Richie Tasker


The elevator at Mercure Surabaya Hotel was functional. No issues encountered during my stay.

— Gill Gupta


The security measures at Mercure Surabaya Hotel were standard. Felt secure during my stay.

— Kirishna Gregori


The overall cleanliness at Mercure Surabaya Hotel was acceptable. Common areas were well-maintained.

— Rigoberto Couch


The room service at Mercure Surabaya Hotel was prompt. Meals were delivered within the estimated time.

— Dasi Dlatt


The environmental sustainability efforts at Mercure Surabaya Hotel were noticeable. Encouraging eco-friendly practices.

— Irina Cappon


The room size at Mercure Surabaya Hotel was spacious. Allowed for comfortable movement.

— Jenoveva Earl


The front desk at Mercure Surabaya Hotel provided helpful local maps. Useful for exploring the area.

— Nicolaos Sirma


The amenities in my room at Mercure Surabaya Hotel were substandard. Cheap and uncomfortable.

— Higinio Ostfeld


The Wi-Fi at Mercure Surabaya Hotel was consistently unreliable. Frequent drops in connectivity.

— Camille Frauen


The decor throughout Mercure Surabaya Hotel was outdated and tacky. Felt stuck in the past.

— Chica Gruffi


The state of cleanliness at Mercure Surabaya Hotel was appalling. Found dirt and stains in every corner.

— Elba Belding


Dining at Mercure Surabaya Hotel was a culinary disaster. Tasteless and poorly presented meals.

— Bob Marie


Bed comfort at Mercure Surabaya Hotel was a nightmare. Uncomfortably hard mattress and lumpy pillows.

— Eunhee Philinda


Mercure Surabaya Hotel was a complete disaster. From check-in to check-out, nothing went smoothly.

— Alice Sawaya


I couldn't get a good night's sleep at Mercure Surabaya Hotel due to constant noise disruptions.

— Kaley Cal


The outdated decor at Mercure Surabaya Hotel made it feel like a relic from the past. Needs a complete overhaul.

— Aubree Murphy


Mercure Surabaya Hotel in Surabaya is a true masterpiece. The 4-star accommodation, coupled with the impeccable service, made my stay unforgettable. The Mercure brand has once again proven why it's a leader in the industry.

— Zou Keene


I recently had the pleasure of staying at Mercure Surabaya Hotel, part of the distinguished Accor Hotels. The 4-star luxury and unique features of the Mercure brand made my stay truly exceptional.

— Jacque Danielle


From the moment I checked in at Mercure Surabaya Hotel, I was impressed. The Mercure brand's attention to detail and the 4-star luxury created the perfect atmosphere for relaxation.

— Carter Schönborn


My recent stay at Mercure Surabaya Hotel surpassed all expectations. The Mercure brand's attention to detail and the 4-star accommodations made for an unforgettable retreat.

— Olivia Savino


General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Mercure Surabaya Hotel?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Mercure Surabaya Hotel is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Mercure Surabaya Hotel?

A: Mercure Surabaya Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Mercure Surabaya Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Mercure Surabaya Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Mercure Surabaya Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Mercure Surabaya Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 01:00 PM.


Q: Can you provide a brief overview of Mercure Surabaya Hotel's history, from its opening year to recent renovations?

A: Mercure Surabaya Hotel opened its doors to guests in 2007. It has been keeping up with the times through renovations in 2015.


Q: How do guests generally rate their stay at Mercure Surabaya Hotel?

A: Guests consistently rate Mercure Surabaya Hotel positively, with an average rating of 7.8 based on 1519 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Mercure Surabaya Hotel online?

A: Booking a room at Mercure Surabaya Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Mercure Surabaya Hotel?

A: Yes, booking directly with Mercure Surabaya Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Mercure Surabaya Hotel in advance?

A: Booking in advance at Mercure Surabaya Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Mercure Surabaya Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Mercure Surabaya Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Mercure Surabaya Hotel?

A: Mercure Surabaya Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Mercure Surabaya Hotel ensure a secure and hassle-free booking process for guests?

A: Mercure Surabaya Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Mercure Surabaya Hotel?

A: Yes, Mercure Surabaya Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Mercure Surabaya Hotel?

A: Yes, Mercure Surabaya Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Mercure Surabaya Hotel ensure the privacy and security of guest information during the booking process?

A: Mercure Surabaya Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Mercure Surabaya Hotel provide accessible accommodations for guests with special needs?

A: Yes, Mercure Surabaya Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Mercure Surabaya Hotel?

A: Mercure Surabaya Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Mercure Surabaya Hotel?

A: Yes, Mercure Surabaya Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Mercure Surabaya Hotel provide shuttle services to popular attractions or transportation hubs?

A: Mercure Surabaya Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Mercure Surabaya Hotel?

A: Guests often praise the service and hospitality at Mercure Surabaya Hotel, describing it as 7.8 based on 1519 reviews.


Frequently Asked

Q: Which hotel chain does Mercure Surabaya Hotel belong to?

A: Mercure Surabaya Hotel belongs to the Accor Hotels chain.


Q: What is the star rating of Mercure Surabaya Hotel?

A: Mercure Surabaya Hotel has a star rating of 4.


Q: In which city is Mercure Surabaya Hotel located?

A: Mercure Surabaya Hotel is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about Mercure Surabaya Hotel's check-in and check-out times?

A: Mercure Surabaya Hotel offers check-in from 02:00 PM and check-out until 01:00 PM.


Q: How many rooms does Mercure Surabaya Hotel have?

A: Mercure Surabaya Hotel has a total of 257 rooms.


Q: When was Mercure Surabaya Hotel opened to the public?

A: Mercure Surabaya Hotel opened its doors to the public in 2007.


Q: Has Mercure Surabaya Hotel undergone any recent renovations?

A: Yes, Mercure Surabaya Hotel underwent renovations in 2015.


Q: What is the average rating as per reviews for Mercure Surabaya Hotel?

A: Mercure Surabaya Hotel holds an average rating of 7.8 based on reviews.


Q: Can you provide information about Mercure Surabaya Hotel's accommodation types?

A: Mercure Surabaya Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Mercure Surabaya Hotel - What sets its accommodations apart?

A: Mercure Surabaya Hotel captivates guests with its unique Hotel accommodations.


Q: Mercure Surabaya Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Mercure Surabaya Hotel and the factors contributing to its star rating.


Q: Mercure Surabaya Hotel Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Mercure Surabaya Hotel and its impact on the vibrant city of Surabaya.


Q: Mercure Surabaya Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Mercure Surabaya Hotel.


Q: Mercure Surabaya Hotel Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Mercure Surabaya Hotel as it resonates with the cultural heartbeat of Surabaya.


Q: Mercure Surabaya Hotel Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Mercure Surabaya Hotel is considered an oasis of tranquility amidst the bustling energy of Surabaya.


Q: Mercure Surabaya Hotel Renaissance - How has it evolved since its opening in 2007?

A: Take a journey through the renaissance of Mercure Surabaya Hotel, exploring its evolution since 2007.


Q: Mercure Surabaya Hotel Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Mercure Surabaya Hotel, seamlessly blending history with modernity.


Q: Mercure Surabaya Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Mercure Surabaya Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Mercure Surabaya Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Mercure Surabaya Hotel unique.


Q: Mercure Surabaya Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Mercure Surabaya Hotel.


Q: Mercure Surabaya Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Mercure Surabaya Hotel, uncovering the truths that lie beneath the surface.


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