Accor Hotels in the Heart of Surabaya, East Java, Indonesia: Reviews on Novotel Surabaya Hotel

Discover Luxury at Accor Hotels in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Surabaya, East Java, Indonesia, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Accor Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at Jl. Ngagel 173-175, Surabaya, East Java, 60246, Indonesia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 215 meticulously designed rooms spread across floors, Accor Hotels ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1995 and renovation in 2013, showcases a commitment to modernity and timeless elegance.

Accor Hotels Interior 1
Accor Hotels Interior 2

Luxurious Amenities and Unmatched Views

Accor Hotels Amenities

Indulge in the Resort accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Surabaya. With 2157 reviews and an average rating of 7.6/10, you can trust in the quality of service provided.

Premium Experience Starting from 41 USD

Accor Hotels Ambiance

Experience unparalleled luxury starting from 41 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Novotel Surabaya Hotel is a popular choice amongst travelers in Surabaya, whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Novotel Surabaya Hotel. Some of the well-appointed guestrooms feature television LCD/plasma screen, free welcome drink, sofa, towels, separate living room. Take a break from a long day and make use of hot tub, fitness center, sauna, outdoor pool, spa. Novotel Surabaya Hotel is an excellent choice from which to explore Surabaya or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 2157 reviews, Accor Hotels has an average rating of 7.6/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameNovotel Surabaya Hotel
ChainAccor Hotels
BrandNovotel
Star Rating4 Star
Customer Rating7.6/10
Number of Reviews2157
Check-In Time02:00 PM
Check-Out Time01:00 PM
Number of Rooms215
Year Opened1995
Year Renovated2013
Rate Starts From41
AddressJl. Ngagel 173-175
CitySurabaya
StateEast Java
Zipcode60246
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

Surprisingly quiet for a hotel in the city center. We slept like babies at Novotel Surabaya Hotel!

— Phillippe Gunn


We chose Novotel Surabaya Hotel for its reputation, and it lived up to every positive review. An excellent choice for discerning travelers.

— Moncho Biddlecombe


Impressed with Novotel Surabaya Hotel's attention to detail. Flawless experience from start to finish.

— Keating Fairbank


Modern design and local charm at Novotel Surabaya Hotel. A perfect blend that made our stay enjoyable.

— Ramon Knauf


An average stay at Novotel Surabaya Hotel. Clean rooms, but lacking any standout features.

— Bike Collado


The elevator system at Novotel Surabaya Hotel was efficient. Minimal waiting time.

— Faulkner Slepin


The conference facilities at Novotel Surabaya Hotel were well-equipped. Adequate for business meetings.

— Hilary Bar


The bed size at Novotel Surabaya Hotel was appropriate. Comfortable for a single traveler.

— Alexandre Bowden


The dining options at Novotel Surabaya Hotel were diverse. A variety of choices for different tastes.

— Blake Wilfred


The concierge service at Novotel Surabaya Hotel was helpful. Provided useful local recommendations.

— Ana Benchemhoun


The shuttle service at Novotel Surabaya Hotel was punctual. Convenient for local transportation.

— Berry Marks


The cleanliness of my room at Novotel Surabaya Hotel left much to be desired. Not up to standard.

— Shipra Hodnett


The elevator at Novotel Surabaya Hotel was unreliable. Often experienced delays.

— Temma Arias


The view from my room at Novotel Surabaya Hotel was disappointing. Lacked scenic appeal.

— Ola Trivelli


The cleanliness of common areas at Novotel Surabaya Hotel was neglected. Untidy surroundings.

— Carlo Hermano


Overall upkeep of Novotel Surabaya Hotel was disappointing. Clearly neglected and deteriorating.

— Baillargeault Lachance


My room at Novotel Surabaya Hotel had a distinct musty smell. Clearly, not properly ventilated.

— Shereen Dolfi


The unprofessionalism of the staff at Novotel Surabaya Hotel was shocking. A total lack of courtesy.

— Estela Benjamin


I had a fantastic experience at Novotel Surabaya Hotel in Surabaya. The 4-star accommodations, the friendly staff, and the attention to detail by the Novotel brand made my stay truly special.

— Votech Charbonnier


Staying at Novotel Surabaya Hotel was a pleasure. The Novotel brand's attention to detail and the 4-star luxury created the perfect setting for a memorable getaway.

— Sandy Bernales


Novotel Surabaya Hotel in Surabaya is a hidden gem. The Novotel brand's dedication to providing exceptional service, coupled with the 4-star accommodations, made my visit extraordinary.

— Kimberle Icaza


Novotel Surabaya Hotel, part of the esteemed Accor Hotels, is a must-visit destination. The 4-star luxury, combined with the distinctive features of the Novotel brand, ensured a remarkable experience.

— Rubi Delia


Staying at Novotel Surabaya Hotel was an absolute joy. The Novotel brand's commitment to excellence and the 4-star accommodations created the perfect setting for a memorable getaway.

— Monserrat Kambach


General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Novotel Surabaya Hotel?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Novotel Surabaya Hotel is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Novotel Surabaya Hotel?

A: Novotel Surabaya Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Novotel Surabaya Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Novotel Surabaya Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Novotel Surabaya Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Novotel Surabaya Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 01:00 PM.


Q: Can you provide a brief overview of Novotel Surabaya Hotel's history, from its opening year to recent renovations?

A: Novotel Surabaya Hotel opened its doors to guests in 1995. It has been keeping up with the times through renovations in 2013.


Q: How do guests generally rate their stay at Novotel Surabaya Hotel?

A: Guests consistently rate Novotel Surabaya Hotel positively, with an average rating of 7.6 based on 2157 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Novotel Surabaya Hotel online?

A: Booking a room at Novotel Surabaya Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Novotel Surabaya Hotel?

A: Yes, booking directly with Novotel Surabaya Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Novotel Surabaya Hotel in advance?

A: Booking in advance at Novotel Surabaya Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Novotel Surabaya Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Novotel Surabaya Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Novotel Surabaya Hotel?

A: Novotel Surabaya Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Novotel Surabaya Hotel ensure a secure and hassle-free booking process for guests?

A: Novotel Surabaya Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Novotel Surabaya Hotel?

A: Yes, Novotel Surabaya Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Novotel Surabaya Hotel?

A: Yes, Novotel Surabaya Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Novotel Surabaya Hotel ensure the privacy and security of guest information during the booking process?

A: Novotel Surabaya Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Novotel Surabaya Hotel provide accessible accommodations for guests with special needs?

A: Yes, Novotel Surabaya Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Novotel Surabaya Hotel?

A: Novotel Surabaya Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Novotel Surabaya Hotel?

A: Yes, Novotel Surabaya Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Novotel Surabaya Hotel provide shuttle services to popular attractions or transportation hubs?

A: Novotel Surabaya Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Novotel Surabaya Hotel?

A: Guests often praise the service and hospitality at Novotel Surabaya Hotel, describing it as 7.6 based on 2157 reviews.


Frequently Asked

Q: Which hotel chain does Novotel Surabaya Hotel belong to?

A: Novotel Surabaya Hotel belongs to the Accor Hotels chain.


Q: What is the star rating of Novotel Surabaya Hotel?

A: Novotel Surabaya Hotel has a star rating of 4.


Q: In which city is Novotel Surabaya Hotel located?

A: Novotel Surabaya Hotel is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about Novotel Surabaya Hotel's check-in and check-out times?

A: Novotel Surabaya Hotel offers check-in from 02:00 PM and check-out until 01:00 PM.


Q: How many rooms does Novotel Surabaya Hotel have?

A: Novotel Surabaya Hotel has a total of 215 rooms.


Q: When was Novotel Surabaya Hotel opened to the public?

A: Novotel Surabaya Hotel opened its doors to the public in 1995.


Q: Has Novotel Surabaya Hotel undergone any recent renovations?

A: Yes, Novotel Surabaya Hotel underwent renovations in 2013.


Q: What is the average rating as per reviews for Novotel Surabaya Hotel?

A: Novotel Surabaya Hotel holds an average rating of 7.6 based on reviews.


Q: Can you provide information about Novotel Surabaya Hotel's accommodation types?

A: Novotel Surabaya Hotel offers various types of accommodations, including Resort.


Q: Discover the allure of Novotel Surabaya Hotel - What sets its accommodations apart?

A: Novotel Surabaya Hotel captivates guests with its unique Resort accommodations.


Q: Novotel Surabaya Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Novotel Surabaya Hotel and the factors contributing to its star rating.


Q: Novotel Surabaya Hotel Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Novotel Surabaya Hotel and its impact on the vibrant city of Surabaya.


Q: Novotel Surabaya Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Novotel Surabaya Hotel.


Q: Novotel Surabaya Hotel Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Novotel Surabaya Hotel as it resonates with the cultural heartbeat of Surabaya.


Q: Novotel Surabaya Hotel Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Novotel Surabaya Hotel is considered an oasis of tranquility amidst the bustling energy of Surabaya.


Q: Novotel Surabaya Hotel Renaissance - How has it evolved since its opening in 1995?

A: Take a journey through the renaissance of Novotel Surabaya Hotel, exploring its evolution since 1995.


Q: Novotel Surabaya Hotel Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Novotel Surabaya Hotel, seamlessly blending history with modernity.


Q: Novotel Surabaya Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Novotel Surabaya Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Novotel Surabaya Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Novotel Surabaya Hotel unique.


Q: Novotel Surabaya Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Novotel Surabaya Hotel.


Q: Novotel Surabaya Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Novotel Surabaya Hotel, uncovering the truths that lie beneath the surface.


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