Accor Hotels in the Heart of Surabaya, East Java, Indonesia: Reviews on Novotel Surabaya Hotel

Discover Luxury at Accor Hotels in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Surabaya, East Java, Indonesia, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jl. Ngagel 173-175, Surabaya, East Java, 60246, Indonesia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 215 meticulously designed rooms spread across floors, Accor Hotels ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1995 and renovation in 2013, showcases a commitment to modernity and timeless elegance.

Luxurious Amenities and Unmatched Views

Indulge in the Resort accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Surabaya. With 2157 reviews and an average rating of 7.6/10, you can trust in the quality of service provided.

Premium Experience Starting from 41 USD

Experience unparalleled luxury starting from 41 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Novotel Surabaya Hotel is a popular choice amongst travelers in Surabaya, whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Novotel Surabaya Hotel. Some of the well-appointed guestrooms feature television LCD/plasma screen, free welcome drink, sofa, towels, separate living room. Take a break from a long day and make use of hot tub, fitness center, sauna, outdoor pool, spa. Novotel Surabaya Hotel is an excellent choice from which to explore Surabaya or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 2157 reviews, Accor Hotels has an average rating of 7.6/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	Novotel Surabaya Hotel
Chain	Accor Hotels
Brand	Novotel
Star Rating	4 Star
Customer Rating	7.6/10
Number of Reviews	2157
Check-In Time	02:00 PM
Check-Out Time	01:00 PM
Number of Rooms	215
Year Opened	1995
Year Renovated	2013
Rate Starts From	41
Address	Jl. Ngagel 173-175
City	Surabaya
State	East Java
Zipcode	60246
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

The breakfast buffet was incredible at Novotel Surabaya Hotel! So much variety and everything was fresh and delicious. A real highlight of our stay.

— Lou Huot

I'm a regular traveler and stay in a lot of hotels, but Novotel Surabaya Hotel really stands out. They care about the details.

— Ivonn Vieira

The customer service at Novotel Surabaya Hotel was exceptional. Every staff member we encountered was friendly and helpful.

— Javen Orlando

Our room had a breathtaking view of Surabaya from Novotel Surabaya Hotel. It made our stay even more memorable.

— Juliette March

Fantastic stay at Novotel Surabaya Hotel. Central location, comfy beds—highly recommend!

— Yahir Della

Loved our stay at Novotel Surabaya Hotel. Great location, comfy beds—will return for sure!

— Markus Featherstone

The lobby at Novotel Surabaya Hotel struck the perfect balance—sophisticated yet welcoming.

— Zak Juston

Modern design and local charm at Novotel Surabaya Hotel. A perfect blend that made our stay enjoyable.

— Andrea Charters

The gym facilities at Novotel Surabaya Hotel were standard. Decent equipment, but not extensive.

— Malene Bookman

The conference rooms at Novotel Surabaya Hotel were basic. Adequate for small meetings.

— Stanislas Dannelle

The business center at Novotel Surabaya Hotel was standard. Adequate for basic work needs.

— Kaynak Walk

The room decor at Novotel Surabaya Hotel was modest. Could use a more modern touch.

— Warneke Buddharaju

The Wi-Fi connection at Novotel Surabaya Hotel was reliable. No issues with internet connectivity.

— Cecily Scholfield

The bathroom facilities at Novotel Surabaya Hotel were standard. Shower and toilet were in working order.

— Juha Thatcher

The room temperature control at Novotel Surabaya Hotel was effective. Easily adjustable to personal preference.

— Francisca Oswald

The lobby area at Novotel Surabaya Hotel was spacious and well-lit. Pleasant ambiance.

— Marlen Mcvey

The housekeeping service at Novotel Surabaya Hotel was thorough. Rooms consistently well-maintained.

— Allyn Kalach

The bed comfort at Novotel Surabaya Hotel was unsatisfactory. Hard mattress and flat pillows.

— Henrietta Quaintance

The response time for room service at Novotel Surabaya Hotel was slow. Impacted convenience.

— Haley Edgell

The on-site dining options at Novotel Surabaya Hotel were limited. Not suitable for varied preferences.

— Herlinda Margron

The view from my room at Novotel Surabaya Hotel was dreadful. Overlooked a noisy street.

— Elly Guerin

The dining options at Novotel Surabaya Hotel were extremely limited. Little variety and poor quality.

— Sebastian George

Bathroom facilities at Novotel Surabaya Hotel were in desperate need of repairs. Frequent leaks and malfunctions.

— Gorolay Warat

The air conditioning system at Novotel Surabaya Hotel was a joke. More like a heater than a cooler.

— Rita Spyrou

Novotel Surabaya Hotel in Surabaya is a hidden gem. The Novotel brand's dedication to providing top-notch service, combined with the 4-star luxury, made my visit a memorable one.

— Angelo Alvarez

I had the pleasure of staying at Novotel Surabaya Hotel in Surabaya, and it was nothing short of amazing. The Novotel brand's commitment to quality and the 4-star luxury made my visit truly special.

— Harriet Domis

Novotel Surabaya Hotel, part of the renowned Accor Hotels, provides an unmatched experience. The 4-star luxury and unique features of the Novotel brand set it apart.

— Davidson Corcoran

I recently stayed at Novotel Surabaya Hotel and was blown away by the exceptional service. The Novotel brand truly knows how to make guests feel welcome.

— Didier Raneri

From the moment I entered Novotel Surabaya Hotel, I knew it was going to be a special stay. The Novotel brand's attention to detail and the 4-star luxury were exceptional.

— Drez Rajan

General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Novotel Surabaya Hotel?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Novotel Surabaya Hotel is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Novotel Surabaya Hotel?

A: Novotel Surabaya Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does Novotel Surabaya Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Novotel Surabaya Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Novotel Surabaya Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Novotel Surabaya Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 01:00 PM.

Q: Can you provide a brief overview of Novotel Surabaya Hotel's history, from its opening year to recent renovations?

A: Novotel Surabaya Hotel opened its doors to guests in 1995. It has been keeping up with the times through renovations in 2013.

Q: How do guests generally rate their stay at Novotel Surabaya Hotel?

A: Guests consistently rate Novotel Surabaya Hotel positively, with an average rating of 7.6 based on 2157 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Novotel Surabaya Hotel online?

A: Booking a room at Novotel Surabaya Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Novotel Surabaya Hotel?

A: Yes, booking directly with Novotel Surabaya Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Novotel Surabaya Hotel in advance?

A: Booking in advance at Novotel Surabaya Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Novotel Surabaya Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Novotel Surabaya Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Novotel Surabaya Hotel?

A: Novotel Surabaya Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Novotel Surabaya Hotel ensure a secure and hassle-free booking process for guests?

A: Novotel Surabaya Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Novotel Surabaya Hotel?

A: Yes, Novotel Surabaya Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Novotel Surabaya Hotel?

A: Yes, Novotel Surabaya Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Novotel Surabaya Hotel ensure the privacy and security of guest information during the booking process?

A: Novotel Surabaya Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Novotel Surabaya Hotel provide accessible accommodations for guests with special needs?

A: Yes, Novotel Surabaya Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Novotel Surabaya Hotel?

A: Novotel Surabaya Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Novotel Surabaya Hotel?

A: Yes, Novotel Surabaya Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Novotel Surabaya Hotel provide shuttle services to popular attractions or transportation hubs?

A: Novotel Surabaya Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Novotel Surabaya Hotel?

A: Guests often praise the service and hospitality at Novotel Surabaya Hotel, describing it as 7.6 based on 2157 reviews.

Frequently Asked

Q: Which hotel chain does Novotel Surabaya Hotel belong to?

A: Novotel Surabaya Hotel belongs to the Accor Hotels chain.

Q: What is the star rating of Novotel Surabaya Hotel?

A: Novotel Surabaya Hotel has a star rating of 4.

Q: In which city is Novotel Surabaya Hotel located?

A: Novotel Surabaya Hotel is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about Novotel Surabaya Hotel's check-in and check-out times?

A: Novotel Surabaya Hotel offers check-in from 02:00 PM and check-out until 01:00 PM.

Q: How many rooms does Novotel Surabaya Hotel have?

A: Novotel Surabaya Hotel has a total of 215 rooms.

Q: When was Novotel Surabaya Hotel opened to the public?

A: Novotel Surabaya Hotel opened its doors to the public in 1995.

Q: Has Novotel Surabaya Hotel undergone any recent renovations?

A: Yes, Novotel Surabaya Hotel underwent renovations in 2013.

Q: What is the average rating as per reviews for Novotel Surabaya Hotel?

A: Novotel Surabaya Hotel holds an average rating of 7.6 based on reviews.

Q: Can you provide information about Novotel Surabaya Hotel's accommodation types?

A: Novotel Surabaya Hotel offers various types of accommodations, including Resort.

Q: Discover the allure of Novotel Surabaya Hotel - What sets its accommodations apart?

A: Novotel Surabaya Hotel captivates guests with its unique Resort accommodations.

Q: Novotel Surabaya Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Novotel Surabaya Hotel and the factors contributing to its star rating.

Q: Novotel Surabaya Hotel Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Novotel Surabaya Hotel and its impact on the vibrant city of Surabaya.

Q: Novotel Surabaya Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Novotel Surabaya Hotel.

Q: Novotel Surabaya Hotel Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Novotel Surabaya Hotel as it resonates with the cultural heartbeat of Surabaya.

Q: Novotel Surabaya Hotel Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Novotel Surabaya Hotel is considered an oasis of tranquility amidst the bustling energy of Surabaya.

Q: Novotel Surabaya Hotel Renaissance - How has it evolved since its opening in 1995?

A: Take a journey through the renaissance of Novotel Surabaya Hotel, exploring its evolution since 1995.

Q: Novotel Surabaya Hotel Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Novotel Surabaya Hotel, seamlessly blending history with modernity.

Q: Novotel Surabaya Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Novotel Surabaya Hotel, offering a glimpse of the enchanting world beyond its walls.

Q: Novotel Surabaya Hotel Canvas - An artistic portrayal of its facilities and amenities.

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Q: Novotel Surabaya Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: Novotel Surabaya Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Novotel Surabaya Hotel, uncovering the truths that lie beneath the surface.