Accor Hotels in the Heart of Surabaya, East Java, Indonesia: Reviews on Novotel Surabaya Hotel

Discover Luxury at Accor Hotels in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Surabaya, East Java, Indonesia, this Accor Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Accor Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at Jl. Ngagel 173-175, Surabaya, East Java, 60246, Indonesia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 215 meticulously designed rooms spread across floors, Accor Hotels ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1995 and renovation in 2013, showcases a commitment to modernity and timeless elegance.

Accor Hotels Interior 1
Accor Hotels Interior 2

Luxurious Amenities and Unmatched Views

Accor Hotels Amenities

Indulge in the Resort accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Surabaya. With 2157 reviews and an average rating of 7.6/10, you can trust in the quality of service provided.

Premium Experience Starting from 41 USD

Accor Hotels Ambiance

Experience unparalleled luxury starting from 41 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Novotel Surabaya Hotel is a popular choice amongst travelers in Surabaya, whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Novotel Surabaya Hotel. Some of the well-appointed guestrooms feature television LCD/plasma screen, free welcome drink, sofa, towels, separate living room. Take a break from a long day and make use of hot tub, fitness center, sauna, outdoor pool, spa. Novotel Surabaya Hotel is an excellent choice from which to explore Surabaya or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 2157 reviews, Accor Hotels has an average rating of 7.6/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameNovotel Surabaya Hotel
ChainAccor Hotels
BrandNovotel
Star Rating4 Star
Customer Rating7.6/10
Number of Reviews2157
Check-In Time02:00 PM
Check-Out Time01:00 PM
Number of Rooms215
Year Opened1995
Year Renovated2013
Rate Starts From41
AddressJl. Ngagel 173-175
CitySurabaya
StateEast Java
Zipcode60246
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

I'm a regular traveler and stay in a lot of hotels, but Novotel Surabaya Hotel really stands out. They care about the details.

— Tzipora Trabajara


The lobby ambiance at Novotel Surabaya Hotel was sophisticated yet welcoming. A great place to unwind after a day of exploration.

— Pau Edwards


The attention to cleanliness at Novotel Surabaya Hotel was commendable. We felt safe and comfortable throughout our stay.

— Jena Stevens


Fantastic stay at Novotel Surabaya Hotel. Central location, comfy beds—highly recommend!

— Tami Grills


Kudos to Novotel Surabaya Hotel's staff—friendly, attentive, and always willing to assist.

— Evangelina Flugal


Complimentary amenities at Novotel Surabaya Hotel added a special touch. Exceeded expectations.

— Sheryl Mendoza


A memorable experience at Novotel Surabaya Hotel. Impeccable service and attention to detail.

— Dominic. Choi


Exceptional service at Novotel Surabaya Hotel. Every aspect, from decor to amenities, exceeded expectations.

— Imke Knipe


Novotel Surabaya Hotel truly embodies the Novotel brand—luxury and comfort in every detail.

— Grace Espinossa


Commendable eco-friendly initiatives at Novotel Surabaya Hotel. Proud to support sustainable practices.

— Britny Ramon


Staff at Novotel Surabaya Hotel went the extra mile. Local recommendations led us to hidden gems.

— Arthur1 Stelzer


The spa services at Novotel Surabaya Hotel were a highlight. Professional and utterly relaxing.

— Bikes Warner


Housekeeping at Novotel Surabaya Hotel did a decent job. Rooms were kept tidy and clean.

— Sammy Weege


Parking facilities at Novotel Surabaya Hotel were standard. Sufficient space for guests.

— Keith Estacio


The lobby area at Novotel Surabaya Hotel was ordinary. Nothing remarkable about the design.

— Megan Belzberg


The meeting rooms at Novotel Surabaya Hotel were standard. Equipped with basic presentation tools.

— Dietz Bertha


The room service at Novotel Surabaya Hotel was prompt. Meals were delivered within the estimated time.

— Wall Bosque


The lobby area at Novotel Surabaya Hotel was spacious and well-lit. Pleasant ambiance.

— Shela Mahley


The business center facilities at Novotel Surabaya Hotel were functional. Suitable for work-related tasks.

— Smeloff Tempel


The overall security measures at Novotel Surabaya Hotel were reassuring. Well-monitored premises.

— Rosanne Shojai


The parking facilities at Novotel Surabaya Hotel were convenient. Accessible and secure.

— Kesa Font


The fitness center at Novotel Surabaya Hotel had modern equipment. Suitable for a workout routine.

— Lettie Wolf


The food quality at Novotel Surabaya Hotel was subpar. Limited and unappetizing options.

— Melony Benitez


The overall atmosphere at Novotel Surabaya Hotel was unwelcoming. Lack of warmth.

— Fraser Mielcarek


The decor in the lobby of Novotel Surabaya Hotel was outdated. Failed to impress.

— Tamara Veall


The on-site dining options at Novotel Surabaya Hotel were limited. Not suitable for varied preferences.

— Luba Ascencio


The elevators at Novotel Surabaya Hotel were constantly out of order. Inconvenient for guests.

— Nora Horn


The view from my room at Novotel Surabaya Hotel was dreadful. Overlooked a noisy street.

— Duncan Guajardo


The overall ambiance at Novotel Surabaya Hotel was depressing. Lack of positive energy.

— Eden Gruson


The amenities in my room at Novotel Surabaya Hotel were substandard. Cheap and uncomfortable.

— Paula Remis


The facilities for business travelers at Novotel Surabaya Hotel were severely lacking. Unusable amenities.

— Katya Rodriguez


The view from my room at Novotel Surabaya Hotel was dreadful. Overlooking a noisy and unpleasant scene.

— Yin Fierro


Room service at Novotel Surabaya Hotel was consistently slow. Frustrating delays and poor responses.

— Ariel Dibono


Decor throughout Novotel Surabaya Hotel was outdated and unappealing. Felt like a time warp.

— Nok Videomaker


At Novotel Surabaya Hotel, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Mullane Forsythe


The bed bugs at Novotel Surabaya Hotel ruined my stay. Unacceptable conditions and poor management.

— Nathyla Muir


The air conditioning system at Novotel Surabaya Hotel was a joke. More like a heater than a cooler.

— Carter Pastos


The lack of COVID-19 safety measures at Novotel Surabaya Hotel is alarming. No regard for guest well-being.

— Dana Dickson


My room at Novotel Surabaya Hotel had a distinct musty smell. Clearly, not properly ventilated.

— Loreen Mayer


The food served at Novotel Surabaya Hotel was barely edible. I wouldn't feed it to my worst enemy.

— Angelica Gabilondo


My recent stay at Novotel Surabaya Hotel, part of the Accor Hotels, was truly exceptional. From the moment I entered the 4-star establishment, I was greeted with warmth and luxury. The Novotel brand's promise of comfort was evident in every detail, from the super comfy beds to the exquisite decor.

— Ami Hasselkjaer


My recent stay at Novotel Surabaya Hotel was exceptional. The Novotel brand's commitment to excellence, paired with the 4-star accommodations, created the perfect setting for a relaxing getaway.

— Aspe Glanville


I had the pleasure of staying at Novotel Surabaya Hotel in Surabaya, and it was nothing short of amazing. The Novotel brand's commitment to quality and the 4-star luxury made my visit truly special.

— Rangel Kelleher


From the moment I entered Novotel Surabaya Hotel, I felt the warmth of hospitality. The Novotel brand's unique offerings and the 4-star accommodations ensured a truly indulgent experience.

— Reza Faas


Novotel Surabaya Hotel, affiliated with the renowned Accor Hotels, offers an experience like no other. The 4-star luxury and unique features of the Novotel brand set it apart.

— Janelle Bri


General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Novotel Surabaya Hotel?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Novotel Surabaya Hotel is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Novotel Surabaya Hotel?

A: Novotel Surabaya Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Novotel Surabaya Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Novotel Surabaya Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Novotel Surabaya Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Novotel Surabaya Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 01:00 PM.


Q: Can you provide a brief overview of Novotel Surabaya Hotel's history, from its opening year to recent renovations?

A: Novotel Surabaya Hotel opened its doors to guests in 1995. It has been keeping up with the times through renovations in 2013.


Q: How do guests generally rate their stay at Novotel Surabaya Hotel?

A: Guests consistently rate Novotel Surabaya Hotel positively, with an average rating of 7.6 based on 2157 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Novotel Surabaya Hotel online?

A: Booking a room at Novotel Surabaya Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Novotel Surabaya Hotel?

A: Yes, booking directly with Novotel Surabaya Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Novotel Surabaya Hotel in advance?

A: Booking in advance at Novotel Surabaya Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Novotel Surabaya Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Novotel Surabaya Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Novotel Surabaya Hotel?

A: Novotel Surabaya Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Novotel Surabaya Hotel ensure a secure and hassle-free booking process for guests?

A: Novotel Surabaya Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Novotel Surabaya Hotel?

A: Yes, Novotel Surabaya Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Novotel Surabaya Hotel?

A: Yes, Novotel Surabaya Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Novotel Surabaya Hotel ensure the privacy and security of guest information during the booking process?

A: Novotel Surabaya Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Novotel Surabaya Hotel provide accessible accommodations for guests with special needs?

A: Yes, Novotel Surabaya Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Novotel Surabaya Hotel?

A: Novotel Surabaya Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Novotel Surabaya Hotel?

A: Yes, Novotel Surabaya Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Novotel Surabaya Hotel provide shuttle services to popular attractions or transportation hubs?

A: Novotel Surabaya Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Novotel Surabaya Hotel?

A: Guests often praise the service and hospitality at Novotel Surabaya Hotel, describing it as 7.6 based on 2157 reviews.


Frequently Asked

Q: Which hotel chain does Novotel Surabaya Hotel belong to?

A: Novotel Surabaya Hotel belongs to the Accor Hotels chain.


Q: What is the star rating of Novotel Surabaya Hotel?

A: Novotel Surabaya Hotel has a star rating of 4.


Q: In which city is Novotel Surabaya Hotel located?

A: Novotel Surabaya Hotel is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about Novotel Surabaya Hotel's check-in and check-out times?

A: Novotel Surabaya Hotel offers check-in from 02:00 PM and check-out until 01:00 PM.


Q: How many rooms does Novotel Surabaya Hotel have?

A: Novotel Surabaya Hotel has a total of 215 rooms.


Q: When was Novotel Surabaya Hotel opened to the public?

A: Novotel Surabaya Hotel opened its doors to the public in 1995.


Q: Has Novotel Surabaya Hotel undergone any recent renovations?

A: Yes, Novotel Surabaya Hotel underwent renovations in 2013.


Q: What is the average rating as per reviews for Novotel Surabaya Hotel?

A: Novotel Surabaya Hotel holds an average rating of 7.6 based on reviews.


Q: Can you provide information about Novotel Surabaya Hotel's accommodation types?

A: Novotel Surabaya Hotel offers various types of accommodations, including Resort.


Q: Discover the allure of Novotel Surabaya Hotel - What sets its accommodations apart?

A: Novotel Surabaya Hotel captivates guests with its unique Resort accommodations.


Q: Novotel Surabaya Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Novotel Surabaya Hotel and the factors contributing to its star rating.


Q: Novotel Surabaya Hotel Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Novotel Surabaya Hotel and its impact on the vibrant city of Surabaya.


Q: Novotel Surabaya Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Novotel Surabaya Hotel.


Q: Novotel Surabaya Hotel Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Novotel Surabaya Hotel as it resonates with the cultural heartbeat of Surabaya.


Q: Novotel Surabaya Hotel Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Novotel Surabaya Hotel is considered an oasis of tranquility amidst the bustling energy of Surabaya.


Q: Novotel Surabaya Hotel Renaissance - How has it evolved since its opening in 1995?

A: Take a journey through the renaissance of Novotel Surabaya Hotel, exploring its evolution since 1995.


Q: Novotel Surabaya Hotel Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Novotel Surabaya Hotel, seamlessly blending history with modernity.


Q: Novotel Surabaya Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Novotel Surabaya Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Novotel Surabaya Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Novotel Surabaya Hotel unique.


Q: Novotel Surabaya Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Novotel Surabaya Hotel.


Q: Novotel Surabaya Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Novotel Surabaya Hotel, uncovering the truths that lie beneath the surface.


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