Aitken Spence Hotels in the Heart of Sigiriya, Matale, Sri Lanka: Reviews on Heritance Kandalama

Discover Luxury at Aitken Spence Hotels in the Heart of Sigiriya, Sri Lanka

Prepare to immerse yourself in a world of luxury and sophistication at Aitken Spence Hotels. Nestled in the heart of Sigiriya, Matale, Sri Lanka, this Aitken Spence Hotels promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Aitken Spence Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at PO Box 11, Kandalama, Dambulla, Sigiriya, Matale, 21100, Sri Lanka, Aitken Spence Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 152 meticulously designed rooms spread across floors, Aitken Spence Hotels ensures a personalized experience for every guest.

Aitken Spence Hotels Interior 1
Aitken Spence Hotels Interior 2

Luxurious Amenities and Unmatched Views

Aitken Spence Hotels Amenities

Indulge in the Resort accommodations that offer sweeping views of the city. From its dining options to spa services, Aitken Spence Hotels delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Aitken Spence Hotels is perfectly situated for exploring Sigiriya. With 1337 reviews and an average rating of 8.8/10, you can trust in the quality of service provided.

Premium Experience Starting from 172 USD

Aitken Spence Hotels Ambiance

Experience unparalleled luxury starting from 172 USD, promising an exclusive and unforgettable stay in Sigiriya, Matale, Sri Lanka.

Hotel Overview

Heritance Kandalama is conveniently located in the popular Kandalama Lake Front area. The property features a wide range of facilities to make your stay a pleasant experience. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk. Some of the well-appointed guestrooms feature television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hiking trails, fitness center, outdoor pool, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at Heritance Kandalama.

Guest Ratings and Reviews

Based on 1337 reviews, Aitken Spence Hotels has an average rating of 8.8/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Aitken Spence Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Sigiriya.

Hotel Summary

Hotel NameHeritance Kandalama
Formerly Known AsKandalama Hotel
ChainAitken Spence Hotels
Star Rating5 Star
Customer Rating8.8/10
Number of Reviews1337
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms152
Rate Starts From172
AddressPO Box 11, Kandalama, Dambulla
CitySigiriya
StateMatale
Zipcode21100
CountrySri Lanka
ContinentAsia
LocationView on Google Maps

Reviews

The fitness center at Heritance Kandalama was well-equipped, making it easy to maintain our workout routine during our stay.

— Blanca Boggi


Kudos to the staff at Heritance Kandalama for their exceptional service. Friendly, attentive, and always willing to assist.

— Marti Clancy


We chose Heritance Kandalama for its central location, and it didn't disappoint. Easy access to all the must-see spots.

— Matallana Paladino


The brand promise was fully realized at Heritance Kandalama. A perfect blend of luxury and comfort.

— Ivin Palmer


The check-in process at Heritance Kandalama was swift and seamless. A hassle-free start to our wonderful stay.

— Cordula Cito


Breathtaking views from Heritance Kandalama. The perfect backdrop for a memorable vacation.

— Hannah Chen


Sophisticated yet welcoming lobby at Heritance Kandalama. A great place to unwind.

— Favio Trabajara


Spa services at Heritance Kandalama were a highlight. Professional and relaxing—perfect.

— Olivenza Parrish


Cleanliness at Heritance Kandalama was commendable. Felt safe and comfortable throughout.

— Ralf Luk


Heritance Kandalama truly embodies the brand—luxury and comfort in every detail.

— Jesse Horning


Stunning views from Heritance Kandalama. A picturesque setting for a memorable getaway.

— Roland Pampel


In-room furnishings at Heritance Kandalama were typical. No standout features, but comfortable enough.

— Gerarardo Coehn


Room service at Heritance Kandalama was average. Standard options, but timely delivery.

— Hugo Matute


The mini-fridge in my room at Heritance Kandalama worked well. Kept items cool as expected.

— Elias Gonzalo


The bedding at Heritance Kandalama was comfortable. Provided a good night's sleep.

— Minda Salvatierra


The room temperature control at Heritance Kandalama was effective. Easily adjustable to personal preference.

— Kristin Alcalde


The bed linens at Heritance Kandalama were clean and well-maintained. No issues with hygiene.

— Shivani Lugo


The lobby area at Heritance Kandalama was spacious and well-lit. Pleasant ambiance.

— Marko Hackworth


The bed size at Heritance Kandalama was appropriate. Comfortable for a single traveler.

— Clauvin Garrigos


The staff responsiveness at Heritance Kandalama was commendable. Quick assistance when needed.

— Angelynn Milss


The outdoor seating area at Heritance Kandalama was pleasant. Relaxing environment.

— Yeliz Castner


The customer service at Heritance Kandalama was disappointing. Unhelpful staff attitude.

— Rylan Klein


The bathroom facilities at Heritance Kandalama were poorly maintained. Plumbing issues.

— Gormsen Deloustal


The bed comfort at Heritance Kandalama was unsatisfactory. Hard mattress and flat pillows.

— Carlson Rechtien


The response time for room service at Heritance Kandalama was slow. Impacted convenience.

— Parking Bordeman


The internet connectivity at Heritance Kandalama was unreliable. Frequent disconnections.

— Betzy Lustgarten


The on-site dining options at Heritance Kandalama were limited. Not suitable for varied preferences.

— Curt Koning


The cleanliness of my room at Heritance Kandalama was appalling. Found dirt and dust everywhere.

— Ammar Macias


The dining options at Heritance Kandalama were extremely limited. Little variety and poor quality.

— Wright Melissas


The overall upkeep of Heritance Kandalama was a disappointment. Clearly neglected and run-down.

— Carley Nail


The view from my room at Heritance Kandalama was dreadful. Overlooking a noisy and unpleasant scene.

— Corky Albarran


The overall atmosphere at Heritance Kandalama was dismal. A complete lack of positive energy.

— Radnedge Alp


Amenities in my room at Heritance Kandalama were far from satisfactory. Cheap and uncomfortable.

— Alessandra Bonnet


Bed comfort at Heritance Kandalama was a nightmare. Uncomfortably hard mattress and lumpy pillows.

— Nestor Schandelmeier


The air conditioning system at Heritance Kandalama was a joke. More like a heater than a cooler.

— Lucian Hart


The elevators at Heritance Kandalama were a constant source of frustration. Always breaking down.

— Ramandeep Ofetsth


I encountered multiple maintenance issues at Heritance Kandalama. Clearly, no one cares about upkeep.

— Carly Jared


At Heritance Kandalama, I felt like I was staying in a budget motel. Absolutely no luxury.

— Alma Schieferstein


I had a fantastic experience at Heritance Kandalama in Sigiriya. The 5-star accommodations, the friendly staff, and the attention to detail by the brand made my stay truly special.

— Darren Borenstein


Heritance Kandalama in Sigiriya is a true gem. The brand's commitment to excellence, coupled with the 5-star accommodations, provided an unforgettable experience.

— Misael Blatt


From the moment I checked in at Heritance Kandalama, I was impressed. The brand's attention to detail and the 5-star luxury created the perfect atmosphere for relaxation.

— Jesse Galloway


My stay at Heritance Kandalama was nothing short of extraordinary. The brand's commitment to quality and the 5-star accommodations made for an indulgent retreat.

— Remund Valerio


I recently had an incredible stay at Heritance Kandalama. The brand's commitment to excellence truly shines through in every aspect of the 5-star experience.

— Catalina Campion


My recent stay at Heritance Kandalama surpassed all expectations. The brand's attention to detail and the 5-star accommodations made for an unforgettable retreat.

— Emir Forness


Heritance Kandalama, part of the esteemed Aitken Spence Hotels, is a destination worth visiting. The 5-star luxury, along with the distinctive features of the brand, ensured a remarkable experience.

— Melotti Tritten


I recently stayed at Heritance Kandalama and was blown away by the exceptional service. The brand truly knows how to make guests feel welcome.

— Nevis Otis


General Information

Q: What's the primary focus of Aitken Spence Hotels hotels, and how does it relate to Heritance Kandalama?

A: Aitken Spence Hotels hotels aim to provide a consistent and reliable experience. Heritance Kandalama is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Heritance Kandalama?

A: Heritance Kandalama offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Heritance Kandalama measure up?

A: The 5 stars indicate the quality and services a hotel provides. Heritance Kandalama meets these standards, ensuring a comfortable stay.


Q: Tell me more about Heritance Kandalama's check-in and check-out process. Is it straightforward?

A: Checking in at Heritance Kandalama is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Heritance Kandalama?

A: Guests consistently rate Heritance Kandalama positively, with an average rating of 8.8 based on 1337 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Heritance Kandalama online?

A: Booking a room at Heritance Kandalama is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Heritance Kandalama?

A: Yes, booking directly with Heritance Kandalama often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Heritance Kandalama in advance?

A: Booking in advance at Heritance Kandalama ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Heritance Kandalama, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Heritance Kandalama. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Heritance Kandalama?

A: Heritance Kandalama strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Heritance Kandalama ensure a secure and hassle-free booking process for guests?

A: Heritance Kandalama employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Heritance Kandalama?

A: Yes, Heritance Kandalama often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Heritance Kandalama?

A: Yes, Heritance Kandalama may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Heritance Kandalama ensure the privacy and security of guest information during the booking process?

A: Heritance Kandalama prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Heritance Kandalama provide accessible accommodations for guests with special needs?

A: Yes, Heritance Kandalama is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Heritance Kandalama?

A: Heritance Kandalama understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Heritance Kandalama?

A: Yes, Heritance Kandalama is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Heritance Kandalama provide shuttle services to popular attractions or transportation hubs?

A: Heritance Kandalama may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Heritance Kandalama?

A: Guests often praise the service and hospitality at Heritance Kandalama, describing it as 8.8 based on 1337 reviews.


Frequently Asked

Q: Which hotel chain does Heritance Kandalama belong to?

A: Heritance Kandalama belongs to the Aitken Spence Hotels chain.


Q: What is the star rating of Heritance Kandalama?

A: Heritance Kandalama has a star rating of 5.


Q: In which city is Heritance Kandalama located?

A: Heritance Kandalama is situated in Sigiriya, Matale, Sri Lanka.


Q: Can you provide information about Heritance Kandalama's check-in and check-out times?

A: Heritance Kandalama offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Heritance Kandalama have?

A: Heritance Kandalama has a total of 152 rooms.


Q: What is the average rating as per reviews for Heritance Kandalama?

A: Heritance Kandalama holds an average rating of 8.8 based on reviews.


Q: Can you provide information about Heritance Kandalama's accommodation types?

A: Heritance Kandalama offers various types of accommodations, including Resort.


Q: Discover the allure of Heritance Kandalama - What sets its accommodations apart?

A: Heritance Kandalama captivates guests with its unique Resort accommodations.


Q: Heritance Kandalama Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Heritance Kandalama and the factors contributing to its star rating.


Q: Heritance Kandalama Essence - What makes its presence in Sigiriya truly unforgettable?

A: Immerse yourself in the essence of Heritance Kandalama and its impact on the vibrant city of Sigiriya.


Q: Heritance Kandalama Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Heritance Kandalama.


Q: Heritance Kandalama Symphony - How has it harmonized with the spirit of Sigiriya?

A: Delve into the symphony of Heritance Kandalama as it resonates with the cultural heartbeat of Sigiriya.


Q: Heritance Kandalama Oasis - A haven of tranquility in Sigiriya. What sets it apart?

A: Discover why Heritance Kandalama is considered an oasis of tranquility amidst the bustling energy of Sigiriya.


Q: Heritance Kandalama Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Heritance Kandalama, offering a glimpse of the enchanting world beyond its walls.


Q: Heritance Kandalama Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Heritance Kandalama unique.


Q: Heritance Kandalama Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Heritance Kandalama.


Q: Heritance Kandalama Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Heritance Kandalama, uncovering the truths that lie beneath the surface.


Similar