Aitken Spence Hotels in the Heart of Sigiriya, Matale, Sri Lanka: Reviews on Heritance Kandalama

Discover Luxury at Aitken Spence Hotels in the Heart of Sigiriya, Sri Lanka

Prepare to immerse yourself in a world of luxury and sophistication at Aitken Spence Hotels. Nestled in the heart of Sigiriya, Matale, Sri Lanka, this Aitken Spence Hotels promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at PO Box 11, Kandalama, Dambulla, Sigiriya, Matale, 21100, Sri Lanka, Aitken Spence Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 152 meticulously designed rooms spread across floors, Aitken Spence Hotels ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Resort accommodations that offer sweeping views of the city. From its dining options to spa services, Aitken Spence Hotels delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Aitken Spence Hotels is perfectly situated for exploring Sigiriya. With 1337 reviews and an average rating of 8.8/10, you can trust in the quality of service provided.

Premium Experience Starting from 172 USD

Experience unparalleled luxury starting from 172 USD, promising an exclusive and unforgettable stay in Sigiriya, Matale, Sri Lanka.

Hotel Overview

Heritance Kandalama is conveniently located in the popular Kandalama Lake Front area. The property features a wide range of facilities to make your stay a pleasant experience. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk. Some of the well-appointed guestrooms feature television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hiking trails, fitness center, outdoor pool, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at Heritance Kandalama.

Guest Ratings and Reviews

Based on 1337 reviews, Aitken Spence Hotels has an average rating of 8.8/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Aitken Spence Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Sigiriya.

Hotel Summary

Hotel Name	Heritance Kandalama
Formerly Known As	Kandalama Hotel
Chain	Aitken Spence Hotels
Star Rating	5 Star
Customer Rating	8.8/10
Number of Reviews	1337
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	152
Rate Starts From	172
Address	PO Box 11, Kandalama, Dambulla
City	Sigiriya
State	Matale
Zipcode	21100
Country	Sri Lanka
Continent	Asia
Location	View on Google Maps

Reviews

Surprisingly quiet for a hotel in the city center. We slept like babies at Heritance Kandalama!

— Shonali Contreras

The services at Heritance Kandalama truly set it apart. Attention to detail was evident in every aspect of our stay.

— Ivonne Latta

The check-in process at Heritance Kandalama was swift and seamless. A hassle-free start to our wonderful stay.

— Chong Marcko

Impressed with Heritance Kandalama's attention to detail. Flawless experience from start to finish.

— Schratl Scherer

During our stay at Heritance Kandalama, the concierge provided fantastic local recommendations.

— Abbie Yaffe

Chose Heritance Kandalama for its central location and it didn't disappoint. Easy access to attractions.

— Sireesha Leung

The concierge at Heritance Kandalama provided fantastic local insights. Made our stay even more enjoyable.

— Dorita Rincon

Chose Heritance Kandalama based on reputation and positive reviews. Made the right choice.

— Tulik Residencia

The facilities at Heritance Kandalama were standard. Nothing extraordinary, but met our basic needs.

— Emmanuellovesme Jensen

Service at Heritance Kandalama was okay. Nothing exceptional, but no major complaints either.

— Ursula Aldana

In-room furnishings at Heritance Kandalama were typical. No standout features, but comfortable enough.

— Delfino Barnes

Room service at Heritance Kandalama was average. Standard options, but timely delivery.

— Hermelinda Carol

The bedding at Heritance Kandalama was comfortable. Provided a good night's sleep.

— Jayran Panella

The security measures at Heritance Kandalama were standard. Felt secure during my stay.

— Deepti Goodman

The environmental sustainability efforts at Heritance Kandalama were noticeable. Encouraging eco-friendly practices.

— Ekebil Townsend

The in-room amenities at Heritance Kandalama were comprehensive. Everything needed for a comfortable stay.

— Mikayla Natanael

The in-room entertainment options at Heritance Kandalama were diverse. Catered to various preferences.

— Poonam Montaño

The room amenities at Heritance Kandalama were lacking. Insufficient for a comfortable stay.

— Jennigje Mccoy

The bed comfort at Heritance Kandalama was unsatisfactory. Hard mattress and flat pillows.

— Kirstein Herrington

The room service at Heritance Kandalama was consistently slow. Frustrating delays in responses.

— Demet Nail

The state of hygiene at Heritance Kandalama was horrifying. I wouldn't dare stay there again.

— Imri Wouter

The air conditioning system at Heritance Kandalama was a joke. More like a heater than a cooler.

— Berit Kaminer

I encountered multiple maintenance issues at Heritance Kandalama. Clearly, no one cares about upkeep.

— Jolene Elgrably

Staying at Heritance Kandalama was like stepping into a dream. The brand's commitment to excellence was evident in every aspect, from the well-appointed rooms to the top-notch service. I couldn't have asked for a better experience.

— Hayley Schustir

Heritance Kandalama exceeded all expectations. The brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Owen Starr

Heritance Kandalama, part of the renowned Aitken Spence Hotels, provides an unmatched experience. The 5-star luxury and unique features of the brand set it apart.

— Miss Mako

General Information

Q: What's the primary focus of Aitken Spence Hotels hotels, and how does it relate to Heritance Kandalama?

A: Aitken Spence Hotels hotels aim to provide a consistent and reliable experience. Heritance Kandalama is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Heritance Kandalama?

A: Heritance Kandalama offers a 5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 5 stars for hotels, and how does Heritance Kandalama measure up?

A: The 5 stars indicate the quality and services a hotel provides. Heritance Kandalama meets these standards, ensuring a comfortable stay.

Q: Tell me more about Heritance Kandalama's check-in and check-out process. Is it straightforward?

A: Checking in at Heritance Kandalama is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at Heritance Kandalama?

A: Guests consistently rate Heritance Kandalama positively, with an average rating of 8.8 based on 1337 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Heritance Kandalama online?

A: Booking a room at Heritance Kandalama is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Heritance Kandalama?

A: Yes, booking directly with Heritance Kandalama often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Heritance Kandalama in advance?

A: Booking in advance at Heritance Kandalama ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Heritance Kandalama, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Heritance Kandalama. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Heritance Kandalama?

A: Heritance Kandalama strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Heritance Kandalama ensure a secure and hassle-free booking process for guests?

A: Heritance Kandalama employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Heritance Kandalama?

A: Yes, Heritance Kandalama often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Heritance Kandalama?

A: Yes, Heritance Kandalama may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Heritance Kandalama ensure the privacy and security of guest information during the booking process?

A: Heritance Kandalama prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Heritance Kandalama provide accessible accommodations for guests with special needs?

A: Yes, Heritance Kandalama is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Heritance Kandalama?

A: Heritance Kandalama understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Heritance Kandalama?

A: Yes, Heritance Kandalama is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Heritance Kandalama provide shuttle services to popular attractions or transportation hubs?

A: Heritance Kandalama may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Heritance Kandalama?

A: Guests often praise the service and hospitality at Heritance Kandalama, describing it as 8.8 based on 1337 reviews.

Frequently Asked

Q: Which hotel chain does Heritance Kandalama belong to?

A: Heritance Kandalama belongs to the Aitken Spence Hotels chain.

Q: What is the star rating of Heritance Kandalama?

A: Heritance Kandalama has a star rating of 5.

Q: In which city is Heritance Kandalama located?

A: Heritance Kandalama is situated in Sigiriya, Matale, Sri Lanka.

Q: Can you provide information about Heritance Kandalama's check-in and check-out times?

A: Heritance Kandalama offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does Heritance Kandalama have?

A: Heritance Kandalama has a total of 152 rooms.

Q: What is the average rating as per reviews for Heritance Kandalama?

A: Heritance Kandalama holds an average rating of 8.8 based on reviews.

Q: Can you provide information about Heritance Kandalama's accommodation types?

A: Heritance Kandalama offers various types of accommodations, including Resort.

Q: Discover the allure of Heritance Kandalama - What sets its accommodations apart?

A: Heritance Kandalama captivates guests with its unique Resort accommodations.

Q: Heritance Kandalama Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Heritance Kandalama and the factors contributing to its star rating.

Q: Heritance Kandalama Essence - What makes its presence in Sigiriya truly unforgettable?

A: Immerse yourself in the essence of Heritance Kandalama and its impact on the vibrant city of Sigiriya.

Q: Heritance Kandalama Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Heritance Kandalama.

Q: Heritance Kandalama Symphony - How has it harmonized with the spirit of Sigiriya?

A: Delve into the symphony of Heritance Kandalama as it resonates with the cultural heartbeat of Sigiriya.

Q: Heritance Kandalama Oasis - A haven of tranquility in Sigiriya. What sets it apart?

A: Discover why Heritance Kandalama is considered an oasis of tranquility amidst the bustling energy of Sigiriya.

Q: Heritance Kandalama Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Heritance Kandalama, offering a glimpse of the enchanting world beyond its walls.

Q: Heritance Kandalama Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Heritance Kandalama unique.

Q: Heritance Kandalama Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Heritance Kandalama.

Q: Heritance Kandalama Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Heritance Kandalama, uncovering the truths that lie beneath the surface.