Aitken Spence Hotels in the Heart of Sigiriya, Matale, Sri Lanka: Reviews on Heritance Kandalama

Discover Luxury at Aitken Spence Hotels in the Heart of Sigiriya, Sri Lanka

Prepare to immerse yourself in a world of luxury and sophistication at Aitken Spence Hotels. Nestled in the heart of Sigiriya, Matale, Sri Lanka, this Aitken Spence Hotels promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Aitken Spence Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at PO Box 11, Kandalama, Dambulla, Sigiriya, Matale, 21100, Sri Lanka, Aitken Spence Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 152 meticulously designed rooms spread across floors, Aitken Spence Hotels ensures a personalized experience for every guest.

Aitken Spence Hotels Interior 1
Aitken Spence Hotels Interior 2

Luxurious Amenities and Unmatched Views

Aitken Spence Hotels Amenities

Indulge in the Resort accommodations that offer sweeping views of the city. From its dining options to spa services, Aitken Spence Hotels delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Aitken Spence Hotels is perfectly situated for exploring Sigiriya. With 1337 reviews and an average rating of 8.8/10, you can trust in the quality of service provided.

Premium Experience Starting from 172 USD

Aitken Spence Hotels Ambiance

Experience unparalleled luxury starting from 172 USD, promising an exclusive and unforgettable stay in Sigiriya, Matale, Sri Lanka.

Hotel Overview

Heritance Kandalama is conveniently located in the popular Kandalama Lake Front area. The property features a wide range of facilities to make your stay a pleasant experience. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk. Some of the well-appointed guestrooms feature television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hiking trails, fitness center, outdoor pool, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at Heritance Kandalama.

Guest Ratings and Reviews

Based on 1337 reviews, Aitken Spence Hotels has an average rating of 8.8/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Aitken Spence Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Sigiriya.

Hotel Summary

Hotel NameHeritance Kandalama
Formerly Known AsKandalama Hotel
ChainAitken Spence Hotels
Star Rating5 Star
Customer Rating8.8/10
Number of Reviews1337
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms152
Rate Starts From172
AddressPO Box 11, Kandalama, Dambulla
CitySigiriya
StateMatale
Zipcode21100
CountrySri Lanka
ContinentAsia
LocationView on Google Maps

Reviews

The breakfast buffet was incredible at Heritance Kandalama! So much variety and everything was fresh and delicious. A real highlight of our stay.

— Elias Silvia


We enjoyed the nightly turndown service at Heritance Kandalama. It added a touch of luxury to our stay.

— Analida Burgess


During our stay at Heritance Kandalama, the concierge went above and beyond to recommend local gems and hidden treasures.

— Anthea Debenardi


We thoroughly enjoyed the services at Heritance Kandalama. It added a unique touch that made our stay memorable.

— Jamison Bali


At Heritance Kandalama, the check-in process was swift and seamless. A hassle-free start.

— Emigio Zaragoza


Kudos to the staff at Heritance Kandalama. Friendly, helpful, and made us feel at home.

— Verena Caron


The location of Heritance Kandalama was decent, but nothing remarkable. Expected a bit more.

— Thalia Logiurato


The gym facilities at Heritance Kandalama were standard. Decent equipment, but not extensive.

— Hotel Minio


In-room amenities at Heritance Kandalama were satisfactory. Met basic needs without any frills.

— Abogados Smolej


The business center at Heritance Kandalama was standard. Adequate for basic work needs.

— Roland Stenger


The view from my room at Heritance Kandalama was decent. Nothing spectacular, but acceptable.

— Britany New


The toiletry brands provided at Heritance Kandalama were recognizable. Quality hygiene products.

— Noise Hayes


The dining options at Heritance Kandalama were diverse. A variety of choices for different tastes.

— Missy Goldman


The shuttle service at Heritance Kandalama was punctual. Convenient for local transportation.

— Rima Mavris


The decor in the common areas of Heritance Kandalama was tasteful. Appealing aesthetics.

— Laureen Gentile


The accessibility features at Heritance Kandalama were thoughtful. Considerate design for all guests.

— Gerardo Brudzynski


The outdoor seating area at Heritance Kandalama was pleasant. Relaxing environment.

— Hope Alavi


The service quality at Heritance Kandalama was abysmal. Rude and unprofessional staff.

— Tegan Schurch


The elevators at Heritance Kandalama were constantly out of order. Inconvenient for guests.

— Conner Shiverick


The parking situation at Heritance Kandalama was a nightmare. Limited spaces and high fees.

— Comisiones Ware


The Wi-Fi at Heritance Kandalama was consistently unreliable. Frequent drops in connectivity.

— Anu Overlock


The state of cleanliness at Heritance Kandalama was appalling. Found dirt and stains in every corner.

— Ivana Ouadha


The view from my room at Heritance Kandalama was dreadful. Overlooking a noisy and unpleasant scene.

— Jorge Villa


Wi-Fi at Heritance Kandalama was persistently unreliable. Frequent drops in connectivity.

— Muhmed Gunn


The air conditioning system at Heritance Kandalama was a joke. More like a heater than a cooler.

— Eli Shannkhappa


The lack of COVID-19 safety measures at Heritance Kandalama is alarming. No regard for guest well-being.

— Stefania Wang


I recently enjoyed a city break at Heritance Kandalama in Sigiriya. The central and convenient location, combined with the 5-star luxury, made it the perfect spot for relaxation. The brand lived up to its reputation, providing a seamless and enjoyable stay.

— Elvira Machado


The attention to detail at Heritance Kandalama, part of the renowned Aitken Spence Hotels, was truly remarkable. The 5-star experience, combined with the unique offerings of the brand, made my stay unforgettable.

— Nejla Saidman


I recently had the pleasure of staying at Heritance Kandalama, part of the distinguished Aitken Spence Hotels. The 5-star luxury and unique features of the brand made my stay truly exceptional.

— Tim Ballen


My visit to Heritance Kandalama in Sigiriya was truly memorable. The brand's dedication to excellence, along with the 5-star accommodations, made it an unforgettable retreat.

— Negin Jaramillo


Heritance Kandalama in Sigiriya is a true gem. The brand's dedication to providing top-notch service, combined with the 5-star luxury, created a perfect retreat.

— Kareema Miles


Heritance Kandalama, part of the esteemed Aitken Spence Hotels, is a destination worth visiting. The 5-star luxury, along with the distinctive features of the brand, ensured a remarkable experience.

— Aguilar Senechal


General Information

Q: What's the primary focus of Aitken Spence Hotels hotels, and how does it relate to Heritance Kandalama?

A: Aitken Spence Hotels hotels aim to provide a consistent and reliable experience. Heritance Kandalama is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Heritance Kandalama?

A: Heritance Kandalama offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Heritance Kandalama measure up?

A: The 5 stars indicate the quality and services a hotel provides. Heritance Kandalama meets these standards, ensuring a comfortable stay.


Q: Tell me more about Heritance Kandalama's check-in and check-out process. Is it straightforward?

A: Checking in at Heritance Kandalama is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Heritance Kandalama?

A: Guests consistently rate Heritance Kandalama positively, with an average rating of 8.8 based on 1337 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Heritance Kandalama online?

A: Booking a room at Heritance Kandalama is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Heritance Kandalama?

A: Yes, booking directly with Heritance Kandalama often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Heritance Kandalama in advance?

A: Booking in advance at Heritance Kandalama ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Heritance Kandalama, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Heritance Kandalama. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Heritance Kandalama?

A: Heritance Kandalama strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Heritance Kandalama ensure a secure and hassle-free booking process for guests?

A: Heritance Kandalama employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Heritance Kandalama?

A: Yes, Heritance Kandalama often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Heritance Kandalama?

A: Yes, Heritance Kandalama may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Heritance Kandalama ensure the privacy and security of guest information during the booking process?

A: Heritance Kandalama prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Heritance Kandalama provide accessible accommodations for guests with special needs?

A: Yes, Heritance Kandalama is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Heritance Kandalama?

A: Heritance Kandalama understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Heritance Kandalama?

A: Yes, Heritance Kandalama is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Heritance Kandalama provide shuttle services to popular attractions or transportation hubs?

A: Heritance Kandalama may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Heritance Kandalama?

A: Guests often praise the service and hospitality at Heritance Kandalama, describing it as 8.8 based on 1337 reviews.


Frequently Asked

Q: Which hotel chain does Heritance Kandalama belong to?

A: Heritance Kandalama belongs to the Aitken Spence Hotels chain.


Q: What is the star rating of Heritance Kandalama?

A: Heritance Kandalama has a star rating of 5.


Q: In which city is Heritance Kandalama located?

A: Heritance Kandalama is situated in Sigiriya, Matale, Sri Lanka.


Q: Can you provide information about Heritance Kandalama's check-in and check-out times?

A: Heritance Kandalama offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Heritance Kandalama have?

A: Heritance Kandalama has a total of 152 rooms.


Q: What is the average rating as per reviews for Heritance Kandalama?

A: Heritance Kandalama holds an average rating of 8.8 based on reviews.


Q: Can you provide information about Heritance Kandalama's accommodation types?

A: Heritance Kandalama offers various types of accommodations, including Resort.


Q: Discover the allure of Heritance Kandalama - What sets its accommodations apart?

A: Heritance Kandalama captivates guests with its unique Resort accommodations.


Q: Heritance Kandalama Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Heritance Kandalama and the factors contributing to its star rating.


Q: Heritance Kandalama Essence - What makes its presence in Sigiriya truly unforgettable?

A: Immerse yourself in the essence of Heritance Kandalama and its impact on the vibrant city of Sigiriya.


Q: Heritance Kandalama Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Heritance Kandalama.


Q: Heritance Kandalama Symphony - How has it harmonized with the spirit of Sigiriya?

A: Delve into the symphony of Heritance Kandalama as it resonates with the cultural heartbeat of Sigiriya.


Q: Heritance Kandalama Oasis - A haven of tranquility in Sigiriya. What sets it apart?

A: Discover why Heritance Kandalama is considered an oasis of tranquility amidst the bustling energy of Sigiriya.


Q: Heritance Kandalama Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Heritance Kandalama, offering a glimpse of the enchanting world beyond its walls.


Q: Heritance Kandalama Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Heritance Kandalama unique.


Q: Heritance Kandalama Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Heritance Kandalama.


Q: Heritance Kandalama Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Heritance Kandalama, uncovering the truths that lie beneath the surface.