Cinnamon Hotels and Resorts in the Heart of Kandy, Kandy, Sri Lanka: Reviews on Cinnamon Citadel Kandy

Discover Luxury at Cinnamon Hotels and Resorts in the Heart of Kandy, Sri Lanka

Prepare to immerse yourself in a world of luxury and sophistication at Cinnamon Hotels and Resorts. Nestled in the heart of Kandy, Kandy, Sri Lanka, this Cinnamon Hotels and Resorts promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Cinnamon Hotels and Resorts Exterior

Exquisite Location and Elegant Ambiance

Located at 124 Srimath Kuda Ratwatte Mawatha, Kandy, Kandy, 20000, Sri Lanka, Cinnamon Hotels and Resorts provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 119 meticulously designed rooms spread across 2 floors, Cinnamon Hotels and Resorts ensures a personalized experience for every guest.

Cinnamon Hotels and Resorts Interior 1
Cinnamon Hotels and Resorts Interior 2

Luxurious Amenities and Unmatched Views

Cinnamon Hotels and Resorts Amenities

Indulge in the Resort accommodations that offer sweeping views of the city. From its dining options to spa services, Cinnamon Hotels and Resorts delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Cinnamon Hotels and Resorts is perfectly situated for exploring Kandy. With 879 reviews and an average rating of 8.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 217 USD

Cinnamon Hotels and Resorts Ambiance

Experience unparalleled luxury starting from 217 USD, promising an exclusive and unforgettable stay in Kandy, Kandy, Sri Lanka.

Hotel Overview

Cinnamon Citadel Kandy is conveniently located in the popular Mahaweli River Front area. Both business travelers and tourists can enjoy the hotel's facilities and services. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. To enhance guests' stay, the hotel offers recreational facilities such as outdoor pool, pool (kids), garden. No matter what your reasons are for visiting Kandy, Cinnamon Citadel Kandy will make you feel instantly at home.

Guest Ratings and Reviews

Based on 879 reviews, Cinnamon Hotels and Resorts has an average rating of 8.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Cinnamon Hotels and Resorts. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Kandy.

Hotel Summary

Hotel NameCinnamon Citadel Kandy
Formerly Known AsChaaya Citadel Kandy
ChainCinnamon Hotels and Resorts
BrandCinnamon Hotels and Resorts
Star Rating4 Star
Customer Rating8.3/10
Number of Reviews879
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms119
Number of Floors2
Year Renovated2012
Rate Starts From217
Address124 Srimath Kuda Ratwatte Mawatha
CityKandy
StateKandy
Zipcode20000
CountrySri Lanka
ContinentAsia
LocationView on Google Maps

Reviews

Staff at Cinnamon Citadel Kandy went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Dhia Whiteside


Cinnamon Citadel Kandy is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Longman Keene


The attention to detail at Cinnamon Citadel Kandy was impressive. It's clear they take pride in providing a high-quality experience.

— Natascha Rojo


The complimentary amenities at Cinnamon Citadel Kandy made our stay extra special. Little touches that exceeded our expectations.

— Mike Barreneche


The Cinnamon Hotels and Resorts brand promise was fully realized at Cinnamon Citadel Kandy. A perfect blend of luxury and comfort.

— Amando Procter


The check-in process at Cinnamon Citadel Kandy was swift and seamless. A hassle-free start to our wonderful stay.

— Lana Fyodor


The spa services at Cinnamon Citadel Kandy were a highlight of our stay. Professional and relaxing—just what we needed.

— Maruk Coakley


Enjoyed the cozy atmosphere at Cinnamon Citadel Kandy. Room decor was tastefully done.

— Angelynn Shishkovskiy


Thoroughly enjoyed the services at Cinnamon Citadel Kandy. Added a unique touch to our stay.

— Rebecca Ruyol


Cleanliness at Cinnamon Citadel Kandy was commendable. Felt safe and comfortable throughout.

— Kortney Debenardi


Check-in at Cinnamon Citadel Kandy was swift and seamless. A smooth start to our wonderful stay.

— Daskey Local


The lobby at Cinnamon Citadel Kandy struck the perfect balance—sophisticated yet welcoming.

— Mauro Barshan


Staff at Cinnamon Citadel Kandy went the extra mile. Local recommendations led us to hidden gems.

— Ami Betz


The room size at Cinnamon Citadel Kandy was sufficient. Could use some updates for a modern touch.

— Emir Osterhold


The conference rooms at Cinnamon Citadel Kandy were basic. Adequate for small meetings.

— Aki Zandri


The overall value for money at Cinnamon Citadel Kandy was fair. Expected a bit more for the price.

— Sloane Hirshfield


Housekeeping at Cinnamon Citadel Kandy did a decent job. Rooms were kept tidy and clean.

— Wallk Banks


The overall decor at Cinnamon Citadel Kandy was neutral. No distinctive features stood out.

— Caitlin Karr


The lighting in guest rooms at Cinnamon Citadel Kandy was sufficient. Not too bright or too dim.

— Eujenio Kaufman


The toiletries provided by Cinnamon Citadel Kandy were standard. No luxury brands included.

— Alexandrea Sweet


The meeting rooms at Cinnamon Citadel Kandy were standard. Equipped with basic presentation tools.

— Sari Wilma


The Wi-Fi connection at Cinnamon Citadel Kandy was reliable. No issues with internet connectivity.

— Cinthia Clifford


The soundproofing in my room at Cinnamon Citadel Kandy was effective. Minimal outside noise.

— Ruchika Cassandra


The overall decor theme at Cinnamon Citadel Kandy was cohesive. Aesthetic consistency.

— Sthephen Uhrig


The elevator at Cinnamon Citadel Kandy was unreliable. Often experienced delays.

— Joyanne Serrano


The parking fees at Cinnamon Citadel Kandy were excessive. Unexpected additional cost.

— Sokphea Folger


The check-in process at Cinnamon Citadel Kandy was chaotic. Long wait times.

— Irby Hsu


The decor in the lobby of Cinnamon Citadel Kandy was outdated. Failed to impress.

— Tarren Olsen


The cleanliness of common areas at Cinnamon Citadel Kandy was neglected. Untidy surroundings.

— Harris Strano


The overall maintenance of Cinnamon Citadel Kandy was lacking. Visible signs of wear and tear.

— Analise Chau


The check-in process at Cinnamon Citadel Kandy was a disaster. Endured long queues and delays.

— Sean Nystrom


The noise levels at Cinnamon Citadel Kandy were unbearable. Sleep quality was severely impacted.

— Testing Lindemann


The food quality at Cinnamon Citadel Kandy was atrocious. Tasteless and poorly prepared meals.

— Seren O'brien


The bathroom facilities at Cinnamon Citadel Kandy were in dire need of repairs. Leaks and malfunctions.

— Megan Detris


The Wi-Fi at Cinnamon Citadel Kandy was consistently unreliable. Frequent drops in connectivity.

— Kavuzlu Maspes


The view from my room at Cinnamon Citadel Kandy was dreadful. Overlooking a noisy and unpleasant scene.

— Shabon Herberth


The air conditioning system at Cinnamon Citadel Kandy was a joke. More like a heater than a cooler.

— Nidhi Oceallaigh


The elevators at Cinnamon Citadel Kandy were a constant source of frustration. Always breaking down.

— Ronni Rosado


Cleanliness was non-existent at Cinnamon Citadel Kandy. The state of the bathrooms was revolting.

— Pablo Denious


I encountered multiple maintenance issues at Cinnamon Citadel Kandy. Clearly, no one cares about upkeep.

— Jurgen Beauregard


My overall experience at Cinnamon Citadel Kandy was so bad, I had to cut my stay short.

— Heidi Buchanan


I recently enjoyed a city break at Cinnamon Citadel Kandy in Kandy. The central and convenient location, combined with the 4-star luxury, made it the perfect spot for relaxation. The Cinnamon Hotels and Resorts brand lived up to its reputation, providing a seamless and enjoyable stay.

— Elana Soledad


Cinnamon Citadel Kandy in Kandy is a hidden gem. The Cinnamon Hotels and Resorts brand's dedication to providing top-notch service, combined with the 4-star luxury, made my visit a memorable one.

— Lizet Forness


From the moment I entered Cinnamon Citadel Kandy, I felt a sense of luxury and comfort. The Cinnamon Hotels and Resorts brand's commitment to quality, paired with the 4-star accommodations, exceeded my expectations.

— Arash Suzanne


My stay at Cinnamon Citadel Kandy was nothing short of extraordinary. The Cinnamon Hotels and Resorts brand's commitment to quality and the 4-star accommodations made for an indulgent retreat.

— Dilan Helen


I recently had an incredible stay at Cinnamon Citadel Kandy. The Cinnamon Hotels and Resorts brand's commitment to excellence truly shines through in every aspect of the 4-star experience.

— Corry Cobabe


My recent stay at Cinnamon Citadel Kandy surpassed all expectations. The Cinnamon Hotels and Resorts brand's attention to detail and the 4-star accommodations made for an unforgettable retreat.

— Abogada Vizconde


Cinnamon Citadel Kandy, part of the renowned Cinnamon Hotels and Resorts, provides an unparalleled experience. The 4-star luxury and unique features of the Cinnamon Hotels and Resorts brand set it apart.

— Seidel Figa


From the moment I entered Cinnamon Citadel Kandy, I knew it was going to be a special stay. The Cinnamon Hotels and Resorts brand's attention to detail and the 4-star luxury were exceptional.

— Lic.patricia Bryson


I recently enjoyed a stay at Cinnamon Citadel Kandy, and it was phenomenal. The Cinnamon Hotels and Resorts brand's dedication to excellence and the 4-star accommodations made it a truly memorable retreat.

— Donny Kristen


General Information

Q: What's the primary focus of Cinnamon Hotels and Resorts hotels, and how does it relate to Cinnamon Citadel Kandy?

A: Cinnamon Hotels and Resorts hotels aim to provide a consistent and reliable experience. Cinnamon Citadel Kandy is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Cinnamon Citadel Kandy?

A: Cinnamon Citadel Kandy offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Cinnamon Citadel Kandy measure up?

A: The 4 stars indicate the quality and services a hotel provides. Cinnamon Citadel Kandy meets these standards, ensuring a comfortable stay.


Q: Tell me more about Cinnamon Citadel Kandy's check-in and check-out process. Is it straightforward?

A: Checking in at Cinnamon Citadel Kandy is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Cinnamon Citadel Kandy?

A: Guests consistently rate Cinnamon Citadel Kandy positively, with an average rating of 8.3 based on 879 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Cinnamon Citadel Kandy online?

A: Booking a room at Cinnamon Citadel Kandy is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Cinnamon Citadel Kandy?

A: Yes, booking directly with Cinnamon Citadel Kandy often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Cinnamon Citadel Kandy in advance?

A: Booking in advance at Cinnamon Citadel Kandy ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Cinnamon Citadel Kandy, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Cinnamon Citadel Kandy. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Cinnamon Citadel Kandy?

A: Cinnamon Citadel Kandy strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Cinnamon Citadel Kandy ensure a secure and hassle-free booking process for guests?

A: Cinnamon Citadel Kandy employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Cinnamon Citadel Kandy?

A: Yes, Cinnamon Citadel Kandy often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Cinnamon Citadel Kandy?

A: Yes, Cinnamon Citadel Kandy may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Cinnamon Citadel Kandy ensure the privacy and security of guest information during the booking process?

A: Cinnamon Citadel Kandy prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Cinnamon Citadel Kandy provide accessible accommodations for guests with special needs?

A: Yes, Cinnamon Citadel Kandy is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Cinnamon Citadel Kandy?

A: Cinnamon Citadel Kandy understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Cinnamon Citadel Kandy?

A: Yes, Cinnamon Citadel Kandy is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Cinnamon Citadel Kandy provide shuttle services to popular attractions or transportation hubs?

A: Cinnamon Citadel Kandy may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Cinnamon Citadel Kandy?

A: Guests often praise the service and hospitality at Cinnamon Citadel Kandy, describing it as 8.3 based on 879 reviews.


Frequently Asked

Q: Which hotel chain does Cinnamon Citadel Kandy belong to?

A: Cinnamon Citadel Kandy belongs to the Cinnamon Hotels and Resorts chain.


Q: What is the star rating of Cinnamon Citadel Kandy?

A: Cinnamon Citadel Kandy has a star rating of 4.


Q: In which city is Cinnamon Citadel Kandy located?

A: Cinnamon Citadel Kandy is situated in Kandy, Kandy, Sri Lanka.


Q: Can you provide information about Cinnamon Citadel Kandy's check-in and check-out times?

A: Cinnamon Citadel Kandy offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Cinnamon Citadel Kandy have?

A: Cinnamon Citadel Kandy has a total of 119 rooms.


Q: Has Cinnamon Citadel Kandy undergone any recent renovations?

A: Yes, Cinnamon Citadel Kandy underwent renovations in 2012.


Q: What is the average rating as per reviews for Cinnamon Citadel Kandy?

A: Cinnamon Citadel Kandy holds an average rating of 8.3 based on reviews.


Q: Can you provide information about Cinnamon Citadel Kandy's accommodation types?

A: Cinnamon Citadel Kandy offers various types of accommodations, including Resort.


Q: Discover the allure of Cinnamon Citadel Kandy - What sets its accommodations apart?

A: Cinnamon Citadel Kandy captivates guests with its unique Resort accommodations.


Q: Cinnamon Citadel Kandy Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Cinnamon Citadel Kandy and the factors contributing to its star rating.


Q: Cinnamon Citadel Kandy Essence - What makes its presence in Kandy truly unforgettable?

A: Immerse yourself in the essence of Cinnamon Citadel Kandy and its impact on the vibrant city of Kandy.


Q: Cinnamon Citadel Kandy Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Cinnamon Citadel Kandy.


Q: Cinnamon Citadel Kandy Symphony - How has it harmonized with the spirit of Kandy?

A: Delve into the symphony of Cinnamon Citadel Kandy as it resonates with the cultural heartbeat of Kandy.


Q: Cinnamon Citadel Kandy Oasis - A haven of tranquility in Kandy. What sets it apart?

A: Discover why Cinnamon Citadel Kandy is considered an oasis of tranquility amidst the bustling energy of Kandy.


Q: Cinnamon Citadel Kandy Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Cinnamon Citadel Kandy, offering a glimpse of the enchanting world beyond its walls.


Q: Cinnamon Citadel Kandy Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Cinnamon Citadel Kandy unique.


Q: Cinnamon Citadel Kandy Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Cinnamon Citadel Kandy.


Q: Cinnamon Citadel Kandy Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Cinnamon Citadel Kandy, uncovering the truths that lie beneath the surface.


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