Cinnamon Hotels and Resorts in the Heart of Kandy, Kandy, Sri Lanka: Reviews on Cinnamon Citadel Kandy

Discover Luxury at Cinnamon Hotels and Resorts in the Heart of Kandy, Sri Lanka

Prepare to immerse yourself in a world of luxury and sophistication at Cinnamon Hotels and Resorts. Nestled in the heart of Kandy, Kandy, Sri Lanka, this Cinnamon Hotels and Resorts promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at 124 Srimath Kuda Ratwatte Mawatha, Kandy, Kandy, 20000, Sri Lanka, Cinnamon Hotels and Resorts provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 119 meticulously designed rooms spread across 2 floors, Cinnamon Hotels and Resorts ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Resort accommodations that offer sweeping views of the city. From its dining options to spa services, Cinnamon Hotels and Resorts delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Cinnamon Hotels and Resorts is perfectly situated for exploring Kandy. With 879 reviews and an average rating of 8.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 217 USD

Experience unparalleled luxury starting from 217 USD, promising an exclusive and unforgettable stay in Kandy, Kandy, Sri Lanka.

Hotel Overview

Cinnamon Citadel Kandy is conveniently located in the popular Mahaweli River Front area. Both business travelers and tourists can enjoy the hotel's facilities and services. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. To enhance guests' stay, the hotel offers recreational facilities such as outdoor pool, pool (kids), garden. No matter what your reasons are for visiting Kandy, Cinnamon Citadel Kandy will make you feel instantly at home.

Guest Ratings and Reviews

Based on 879 reviews, Cinnamon Hotels and Resorts has an average rating of 8.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Cinnamon Hotels and Resorts. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Kandy.

Hotel Summary

Hotel Name	Cinnamon Citadel Kandy
Formerly Known As	Chaaya Citadel Kandy
Chain	Cinnamon Hotels and Resorts
Brand	Cinnamon Hotels and Resorts
Star Rating	4 Star
Customer Rating	8.3/10
Number of Reviews	879
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	119
Number of Floors	2
Year Renovated	2012
Rate Starts From	217
Address	124 Srimath Kuda Ratwatte Mawatha
City	Kandy
State	Kandy
Zipcode	20000
Country	Sri Lanka
Continent	Asia
Location	View on Google Maps

Reviews

Free Wi-Fi was a lifesaver at Cinnamon Citadel Kandy for catching up on work and staying connected.

— Ignacia Reinsch

A little gem just off the main tourist trail. Quiet, charming, and with a real local feel at Cinnamon Citadel Kandy.

— Milana Severi

We loved our stay at Cinnamon Citadel Kandy. The rooms were spacious, and the decor was modern and stylish.

— Hajjar Mackenzie

The design and architecture of Cinnamon Citadel Kandy reflected a perfect blend of modernity and local charm.

— Nadezhda Mayer

Chose Cinnamon Citadel Kandy based on reputation and positive reviews. Excellent choice.

— Susannah Zijada

Thoroughly enjoyed the distinctive services at Cinnamon Citadel Kandy. Made our stay unique.

— Jeanie Parcells

In-room amenities at Cinnamon Citadel Kandy were satisfactory. Met basic needs without any frills.

— Liju Chiñas

The lobby area at Cinnamon Citadel Kandy was ordinary. Nothing remarkable about the design.

— Athena Alper

The room temperature control at Cinnamon Citadel Kandy was effective. Easily adjustable to personal preference.

— Reparacion Clary

The bed linens at Cinnamon Citadel Kandy were clean and well-maintained. No issues with hygiene.

— Cordula Jenny

The in-room safe at Cinnamon Citadel Kandy was functional. Provided secure storage for valuables.

— Alena Crane

The guest information materials at Cinnamon Citadel Kandy were informative. Useful for first-time visitors.

— Borka Anuk

The elevator system at Cinnamon Citadel Kandy was efficient. Minimal waiting time.

— Cristina Sorenson

The environmental sustainability efforts at Cinnamon Citadel Kandy were noticeable. Encouraging eco-friendly practices.

— Philip Minio

The housekeeping service at Cinnamon Citadel Kandy was thorough. Rooms consistently well-maintained.

— Delphine Todd

The room temperature at Cinnamon Citadel Kandy was easily adjustable. Climate control worked well.

— Samson Yaga

The bathroom amenities at Cinnamon Citadel Kandy were of good quality. Well-stocked supplies.

— Chavez Dueren

The room size at Cinnamon Citadel Kandy was spacious. Allowed for comfortable movement.

— Elisabeth Pinto

The breakfast service at Cinnamon Citadel Kandy was organized. Efficient handling of guests.

— Mahan Beauregard

The overall maintenance of Cinnamon Citadel Kandy was lacking. Visible signs of wear and tear.

— Kavuzlu Gregori

The bathroom facilities at Cinnamon Citadel Kandy were in dire need of repairs. Leaks and malfunctions.

— Rosie Ricardo

The bed comfort at Cinnamon Citadel Kandy was a nightmare. Unbearably hard mattress and lumpy pillows.

— Wylie Sherine

The decor throughout Cinnamon Citadel Kandy was outdated and tacky. Felt stuck in the past.

— Bizanti Kasumov

My experience at Cinnamon Citadel Kandy was nothing short of a nightmare. Terrible service and unresponsive staff.

— Lisa Stephanie

The elevators at Cinnamon Citadel Kandy were a constant source of frustration. Always out of order.

— Darlenes Ponti

At Cinnamon Citadel Kandy, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Ruby Mcdermott

My room at Cinnamon Citadel Kandy had a distinct musty smell. Clearly, not properly ventilated.

— Starr Hold

The food served at Cinnamon Citadel Kandy was barely edible. I wouldn't feed it to my worst enemy.

— Kristi Claus

I couldn't get a good night's sleep at Cinnamon Citadel Kandy due to constant noise disruptions.

— Jay Crawford

I recently enjoyed a city break at Cinnamon Citadel Kandy in Kandy. The central and convenient location, combined with the 4-star luxury, made it the perfect spot for relaxation. The Cinnamon Hotels and Resorts brand lived up to its reputation, providing a seamless and enjoyable stay.

— Felipe Mather

Cinnamon Citadel Kandy in Kandy is a testament to the 4-star experience that the Cinnamon Hotels and Resorts brand consistently delivers. The stunning views from the rooftop bar added an extra layer of charm to an already fantastic stay.

— Olivier Bernard

I recently stayed at Cinnamon Citadel Kandy in Kandy, and it was a delight from start to finish. The 4-star luxury, the welcoming staff, and the exquisite decor showcased the excellence of the Cinnamon Hotels and Resorts brand.

— Fausto Melissas

Staying at Cinnamon Citadel Kandy was a true pleasure. The 4-star experience, paired with the distinctive features of the Cinnamon Hotels and Resorts brand, made for an indulgent and relaxing getaway.

— Erynn Gentile

I recently had the pleasure of staying at Cinnamon Citadel Kandy, part of the distinguished Cinnamon Hotels and Resorts. The 4-star luxury and unique features of the Cinnamon Hotels and Resorts brand made my stay truly exceptional.

— Timothy Koc

From the moment I checked in at Cinnamon Citadel Kandy, I was impressed. The Cinnamon Hotels and Resorts brand's attention to detail and the 4-star luxury created the perfect atmosphere for relaxation.

— Michal Kaushal

Cinnamon Citadel Kandy, a part of the esteemed Cinnamon Hotels and Resorts, is a must-visit. The 4-star luxury, coupled with the distinctive features of the Cinnamon Hotels and Resorts brand, ensured a remarkable stay.

— Diederik Frazier

My recent visit to Cinnamon Citadel Kandy was beyond delightful. The Cinnamon Hotels and Resorts brand's attention to detail and the 4-star accommodations made for an unforgettable stay.

— Janice Liney

General Information

Q: What's the primary focus of Cinnamon Hotels and Resorts hotels, and how does it relate to Cinnamon Citadel Kandy?

A: Cinnamon Hotels and Resorts hotels aim to provide a consistent and reliable experience. Cinnamon Citadel Kandy is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Cinnamon Citadel Kandy?

A: Cinnamon Citadel Kandy offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does Cinnamon Citadel Kandy measure up?

A: The 4 stars indicate the quality and services a hotel provides. Cinnamon Citadel Kandy meets these standards, ensuring a comfortable stay.

Q: Tell me more about Cinnamon Citadel Kandy's check-in and check-out process. Is it straightforward?

A: Checking in at Cinnamon Citadel Kandy is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at Cinnamon Citadel Kandy?

A: Guests consistently rate Cinnamon Citadel Kandy positively, with an average rating of 8.3 based on 879 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Cinnamon Citadel Kandy online?

A: Booking a room at Cinnamon Citadel Kandy is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Cinnamon Citadel Kandy?

A: Yes, booking directly with Cinnamon Citadel Kandy often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Cinnamon Citadel Kandy in advance?

A: Booking in advance at Cinnamon Citadel Kandy ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Cinnamon Citadel Kandy, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Cinnamon Citadel Kandy. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Cinnamon Citadel Kandy?

A: Cinnamon Citadel Kandy strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Cinnamon Citadel Kandy ensure a secure and hassle-free booking process for guests?

A: Cinnamon Citadel Kandy employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Cinnamon Citadel Kandy?

A: Yes, Cinnamon Citadel Kandy often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Cinnamon Citadel Kandy?

A: Yes, Cinnamon Citadel Kandy may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Cinnamon Citadel Kandy ensure the privacy and security of guest information during the booking process?

A: Cinnamon Citadel Kandy prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Cinnamon Citadel Kandy provide accessible accommodations for guests with special needs?

A: Yes, Cinnamon Citadel Kandy is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Cinnamon Citadel Kandy?

A: Cinnamon Citadel Kandy understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Cinnamon Citadel Kandy?

A: Yes, Cinnamon Citadel Kandy is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Cinnamon Citadel Kandy provide shuttle services to popular attractions or transportation hubs?

A: Cinnamon Citadel Kandy may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Cinnamon Citadel Kandy?

A: Guests often praise the service and hospitality at Cinnamon Citadel Kandy, describing it as 8.3 based on 879 reviews.

Frequently Asked

Q: Which hotel chain does Cinnamon Citadel Kandy belong to?

A: Cinnamon Citadel Kandy belongs to the Cinnamon Hotels and Resorts chain.

Q: What is the star rating of Cinnamon Citadel Kandy?

A: Cinnamon Citadel Kandy has a star rating of 4.

Q: In which city is Cinnamon Citadel Kandy located?

A: Cinnamon Citadel Kandy is situated in Kandy, Kandy, Sri Lanka.

Q: Can you provide information about Cinnamon Citadel Kandy's check-in and check-out times?

A: Cinnamon Citadel Kandy offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does Cinnamon Citadel Kandy have?

A: Cinnamon Citadel Kandy has a total of 119 rooms.

Q: Has Cinnamon Citadel Kandy undergone any recent renovations?

A: Yes, Cinnamon Citadel Kandy underwent renovations in 2012.

Q: What is the average rating as per reviews for Cinnamon Citadel Kandy?

A: Cinnamon Citadel Kandy holds an average rating of 8.3 based on reviews.

Q: Can you provide information about Cinnamon Citadel Kandy's accommodation types?

A: Cinnamon Citadel Kandy offers various types of accommodations, including Resort.

Q: Discover the allure of Cinnamon Citadel Kandy - What sets its accommodations apart?

A: Cinnamon Citadel Kandy captivates guests with its unique Resort accommodations.

Q: Cinnamon Citadel Kandy Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Cinnamon Citadel Kandy and the factors contributing to its star rating.

Q: Cinnamon Citadel Kandy Essence - What makes its presence in Kandy truly unforgettable?

A: Immerse yourself in the essence of Cinnamon Citadel Kandy and its impact on the vibrant city of Kandy.

Q: Cinnamon Citadel Kandy Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Cinnamon Citadel Kandy.

Q: Cinnamon Citadel Kandy Symphony - How has it harmonized with the spirit of Kandy?

A: Delve into the symphony of Cinnamon Citadel Kandy as it resonates with the cultural heartbeat of Kandy.

Q: Cinnamon Citadel Kandy Oasis - A haven of tranquility in Kandy. What sets it apart?

A: Discover why Cinnamon Citadel Kandy is considered an oasis of tranquility amidst the bustling energy of Kandy.

Q: Cinnamon Citadel Kandy Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Cinnamon Citadel Kandy, offering a glimpse of the enchanting world beyond its walls.

Q: Cinnamon Citadel Kandy Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Cinnamon Citadel Kandy unique.

Q: Cinnamon Citadel Kandy Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Cinnamon Citadel Kandy.

Q: Cinnamon Citadel Kandy Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Cinnamon Citadel Kandy, uncovering the truths that lie beneath the surface.