Garden Palace Hotel in the Heart of Surabaya, East Java, Indonesia: Reviews on Garden Palace Hotel

Discover Luxury at Garden Palace Hotel in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Garden Palace Hotel. Nestled in the heart of Surabaya, East Java, Indonesia, this Garden Palace Hotel promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Garden Palace Hotel Exterior

Exquisite Location and Elegant Ambiance

Located at Jl. Yos Sudarso 11, East Java, Surabaya, East Java, 60271, Indonesia, Garden Palace Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 356 meticulously designed rooms spread across 24 floors, Garden Palace Hotel ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1986 and renovation in 2012, showcases a commitment to modernity and timeless elegance.

Garden Palace Hotel Interior 1
Garden Palace Hotel Interior 2

Luxurious Amenities and Unmatched Views

Garden Palace Hotel Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Garden Palace Hotel delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Garden Palace Hotel is perfectly situated for exploring Surabaya. With 2464 reviews and an average rating of 7.8/10, you can trust in the quality of service provided.

Premium Experience Starting from 40 USD

Garden Palace Hotel Ambiance

Experience unparalleled luxury starting from 40 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

The 4-star Garden Palace Hotel offers comfort and convenience whether you're on business or holiday in Surabaya. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, valet parking are just some of the facilities on offer. Designed for comfort, selected guestrooms offer towels, slippers, television LCD/plasma screen, mirror, internet access – wireless to ensure a restful night. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, sauna, massage. No matter what your reasons are for visiting Surabaya, Garden Palace Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 2464 reviews, Garden Palace Hotel has an average rating of 7.8/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Garden Palace Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameGarden Palace Hotel
Star Rating4 Star
Customer Rating7.8/10
Number of Reviews2464
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms356
Number of Floors24
Year Opened1986
Year Renovated2012
Rate Starts From40
AddressJl. Yos Sudarso 11, East Java
CitySurabaya
StateEast Java
Zipcode60271
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

The pool was a welcome oasis at Garden Palace Hotel after a long day exploring. Just what we needed to relax and unwind.

— Lerch Hayden


We loved our stay at Garden Palace Hotel. The rooms were spacious, and the decor was modern and stylish.

— Deniz Colin


The spa services at Garden Palace Hotel were fantastic. A great way to unwind after a day of sightseeing.

— Arthur1 Monsma


The complimentary amenities at Garden Palace Hotel made our stay extra special. Little touches that exceeded our expectations.

— Aleshia Brillante


Kudos to the staff at Garden Palace Hotel for their exceptional service. Friendly, attentive, and always willing to assist.

— Kora Osborne


We chose Garden Palace Hotel for its reputation, and it lived up to every positive review. An excellent choice for discerning travelers.

— Myer Lola


Fantastic stay at Garden Palace Hotel. Central location, comfy beds—highly recommend!

— Corine York


Enjoyed the cozy atmosphere at Garden Palace Hotel. Room decor was tastefully done.

— Karla Kuehn


In-room amenities at Garden Palace Hotel were thoughtful and convenient. Everything we needed.

— Mariapuerto Liu


Loved our stay at Garden Palace Hotel. Great location, comfy beds—will return for sure!

— Mara Rhodes


Chose Garden Palace Hotel for its central location and it didn't disappoint. Easy access to attractions.

— Annalee Geller


Cozy ambiance at Garden Palace Hotel. The room decor was stylish and inviting.

— Wren Allen


Breakfast options at Garden Palace Hotel were standard. Could use more variety.

— Humberto Gala


The conference rooms at Garden Palace Hotel were basic. Adequate for small meetings.

— Whitnee Abbott


The elevator at Garden Palace Hotel was functional. No issues encountered during my stay.

— Royer Cox


The business center at Garden Palace Hotel was standard. Adequate for basic work needs.

— Colleen Martell


The lighting in guest rooms at Garden Palace Hotel was sufficient. Not too bright or too dim.

— Sonali Olden


The mini-fridge in my room at Garden Palace Hotel worked well. Kept items cool as expected.

— Ofa Eichel


The bedding at Garden Palace Hotel was comfortable. Provided a good night's sleep.

— Maika Heimann


The provided toiletries at Garden Palace Hotel were standard. Basic hygiene products were available.

— Jette Coronado


The hotel signage at Garden Palace Hotel was clear. Easy navigation around the premises.

— Shreya Cowdrey


The in-room safe at Garden Palace Hotel was functional. Provided secure storage for valuables.

— Adriann Pinedo


The complimentary breakfast at Garden Palace Hotel had a decent selection. Catered to various preferences.

— Jenine Graham


The bed linens at Garden Palace Hotel were clean and comfortable. Provided a good night's sleep.

— Holm Rorell


The decor in the common areas of Garden Palace Hotel was tasteful. Appealing aesthetics.

— Findlay Ingoglia


The accessibility features at Garden Palace Hotel were thoughtful. Considerate design for all guests.

— Berenice Toone


The overall atmosphere at Garden Palace Hotel was unwelcoming. Lack of warmth.

— Zohe Bolam


The response time for room service at Garden Palace Hotel was slow. Impacted convenience.

— Lock Laporte


The elevators at Garden Palace Hotel were constantly out of order. Inconvenient for guests.

— Denise Dlatt


The decor throughout Garden Palace Hotel was outdated and tacky. Felt stuck in the past.

— Yuval Solis


The check-in process at Garden Palace Hotel was chaotic and disorganized. Endured long queues and confusion.

— Doran Arredondo


Bathroom facilities at Garden Palace Hotel were in desperate need of repairs. Frequent leaks and malfunctions.

— Raffaella Seneca


Overall upkeep of Garden Palace Hotel was disappointing. Clearly neglected and deteriorating.

— David Chellen


The lack of COVID-19 safety measures at Garden Palace Hotel is alarming. No regard for guest well-being.

— Allesandro Wojnowich


Cleanliness was non-existent at Garden Palace Hotel. The state of the bathrooms was revolting.

— Noorulain Oceallaigh


I couldn't get a good night's sleep at Garden Palace Hotel due to constant noise disruptions.

— Naykeri Dlatt


I recently enjoyed a city break at Garden Palace Hotel in Surabaya. The central and convenient location, combined with the 4-star luxury, made it the perfect spot for relaxation. The brand lived up to its reputation, providing a seamless and enjoyable stay.

— Crossman Fortun


Garden Palace Hotel in Surabaya is a testament to the 4-star experience that the brand consistently delivers. The stunning views from the rooftop bar added an extra layer of charm to an already fantastic stay.

— Claude Fedak


I had a fantastic experience at Garden Palace Hotel in Surabaya. The 4-star accommodations, the friendly staff, and the attention to detail by the brand made my stay truly special.

— Chadwick Vanden


Garden Palace Hotel, a part of the esteemed , is a must-visit. The 4-star luxury, coupled with the distinctive features of the brand, ensured a remarkable stay.

— Cooper Dibono


Staying at Garden Palace Hotel was a pleasure. The brand's attention to detail and the 4-star luxury created the perfect setting for a memorable getaway.

— Band Luk


I recently stayed at Garden Palace Hotel in Surabaya and was thoroughly impressed. The brand's commitment to excellence, along with the 4-star accommodations, made my visit exceptional.

— Donny Kline


Garden Palace Hotel, part of the renowned , provides an unmatched experience. The 4-star luxury and unique features of the brand set it apart from the rest.

— Pouneh Limonchi


I recently had an incredible stay at Garden Palace Hotel. The brand's commitment to excellence truly shines through in every aspect of the 4-star experience.

— Kaynak Popadic


Garden Palace Hotel in Surabaya is a hidden gem. The brand's dedication to providing exceptional service, coupled with the 4-star accommodations, made my visit extraordinary.

— Anel Tschape


From the moment I entered Garden Palace Hotel, I knew it was going to be a special stay. The brand's unique offerings and the 4-star luxury created a truly indulgent experience.

— Alissa Hermansson


My visit to Garden Palace Hotel in Surabaya was truly memorable. The brand's dedication to excellence, along with the 4-star accommodations, made it an unforgettable retreat.

— Rosalina Shimzu


Garden Palace Hotel, part of the renowned , provides an unparalleled experience. The 4-star luxury and unique features of the brand set it apart.

— Samson Himley


Garden Palace Hotel in Surabaya is a true gem. The brand's dedication to providing top-notch service, combined with the 4-star luxury, created a perfect retreat.

— Alix Odriozola


I had a fantastic time at Garden Palace Hotel, part of the esteemed . The brand's dedication to excellence and the 4-star accommodations were beyond compare.

— Shae Khan


General Information

Q: How would you describe the atmosphere and vibe at Garden Palace Hotel?

A: Garden Palace Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Garden Palace Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Garden Palace Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Garden Palace Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Garden Palace Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: Can you provide a brief overview of Garden Palace Hotel's history, from its opening year to recent renovations?

A: Garden Palace Hotel opened its doors to guests in 1986. It has been keeping up with the times through renovations in 2012.


Q: How do guests generally rate their stay at Garden Palace Hotel?

A: Guests consistently rate Garden Palace Hotel positively, with an average rating of 7.8 based on 2464 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Garden Palace Hotel online?

A: Booking a room at Garden Palace Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Garden Palace Hotel?

A: Yes, booking directly with Garden Palace Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Garden Palace Hotel in advance?

A: Booking in advance at Garden Palace Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Garden Palace Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Garden Palace Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Garden Palace Hotel?

A: Garden Palace Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Garden Palace Hotel ensure a secure and hassle-free booking process for guests?

A: Garden Palace Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Garden Palace Hotel?

A: Yes, Garden Palace Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Garden Palace Hotel?

A: Yes, Garden Palace Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Garden Palace Hotel ensure the privacy and security of guest information during the booking process?

A: Garden Palace Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Garden Palace Hotel provide accessible accommodations for guests with special needs?

A: Yes, Garden Palace Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Garden Palace Hotel?

A: Garden Palace Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Garden Palace Hotel?

A: Yes, Garden Palace Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Garden Palace Hotel provide shuttle services to popular attractions or transportation hubs?

A: Garden Palace Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Garden Palace Hotel?

A: Guests often praise the service and hospitality at Garden Palace Hotel, describing it as 7.8 based on 2464 reviews.


Frequently Asked

Q: What is the star rating of Garden Palace Hotel?

A: Garden Palace Hotel has a star rating of 4.


Q: In which city is Garden Palace Hotel located?

A: Garden Palace Hotel is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about Garden Palace Hotel's check-in and check-out times?

A: Garden Palace Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Garden Palace Hotel have?

A: Garden Palace Hotel has a total of 356 rooms.


Q: When was Garden Palace Hotel opened to the public?

A: Garden Palace Hotel opened its doors to the public in 1986.


Q: Has Garden Palace Hotel undergone any recent renovations?

A: Yes, Garden Palace Hotel underwent renovations in 2012.


Q: What is the average rating as per reviews for Garden Palace Hotel?

A: Garden Palace Hotel holds an average rating of 7.8 based on reviews.


Q: Can you provide information about Garden Palace Hotel's accommodation types?

A: Garden Palace Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Garden Palace Hotel - What sets its accommodations apart?

A: Garden Palace Hotel captivates guests with its unique Hotel accommodations.


Q: Garden Palace Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Garden Palace Hotel and the factors contributing to its star rating.


Q: Garden Palace Hotel Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Garden Palace Hotel and its impact on the vibrant city of Surabaya.


Q: Garden Palace Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Garden Palace Hotel.


Q: Garden Palace Hotel Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Garden Palace Hotel as it resonates with the cultural heartbeat of Surabaya.


Q: Garden Palace Hotel Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Garden Palace Hotel is considered an oasis of tranquility amidst the bustling energy of Surabaya.


Q: Garden Palace Hotel Renaissance - How has it evolved since its opening in 1986?

A: Take a journey through the renaissance of Garden Palace Hotel, exploring its evolution since 1986.


Q: Garden Palace Hotel Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Garden Palace Hotel, seamlessly blending history with modernity.


Q: Garden Palace Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Garden Palace Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Garden Palace Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Garden Palace Hotel unique.


Q: Garden Palace Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Garden Palace Hotel.


Q: Garden Palace Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Garden Palace Hotel, uncovering the truths that lie beneath the surface.


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