Garden Palace Hotel in the Heart of Surabaya, East Java, Indonesia: Reviews on Garden Palace Hotel

Discover Luxury at Garden Palace Hotel in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Garden Palace Hotel. Nestled in the heart of Surabaya, East Java, Indonesia, this Garden Palace Hotel promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jl. Yos Sudarso 11, East Java, Surabaya, East Java, 60271, Indonesia, Garden Palace Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 356 meticulously designed rooms spread across 24 floors, Garden Palace Hotel ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1986 and renovation in 2012, showcases a commitment to modernity and timeless elegance.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Garden Palace Hotel delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Garden Palace Hotel is perfectly situated for exploring Surabaya. With 2464 reviews and an average rating of 7.8/10, you can trust in the quality of service provided.

Premium Experience Starting from 40 USD

Experience unparalleled luxury starting from 40 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

The 4-star Garden Palace Hotel offers comfort and convenience whether you're on business or holiday in Surabaya. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, valet parking are just some of the facilities on offer. Designed for comfort, selected guestrooms offer towels, slippers, television LCD/plasma screen, mirror, internet access – wireless to ensure a restful night. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, sauna, massage. No matter what your reasons are for visiting Surabaya, Garden Palace Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 2464 reviews, Garden Palace Hotel has an average rating of 7.8/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Garden Palace Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	Garden Palace Hotel
Star Rating	4 Star
Customer Rating	7.8/10
Number of Reviews	2464
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	356
Number of Floors	24
Year Opened	1986
Year Renovated	2012
Rate Starts From	40
Address	Jl. Yos Sudarso 11, East Java
City	Surabaya
State	East Java
Zipcode	60271
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

We chose Garden Palace Hotel for its central location, and it didn't disappoint. Easy access to all the must-see spots.

— Jackie Williams

The brand promise was fully realized at Garden Palace Hotel. A perfect blend of luxury and comfort.

— Catherine Parke

The attention to cleanliness at Garden Palace Hotel was commendable. We felt safe and comfortable throughout our stay.

— Phoebe Bois

Garden Palace Hotel exceeded expectations. Every detail, from decor to service, was top-notch.

— Kareema Maksoud

Garden Palace Hotel lived up to the brand promise. A perfect blend of luxury and comfort.

— Demetri Mauran

Sophisticated yet welcoming lobby at Garden Palace Hotel. A great place to unwind.

— Madelene Ruotolo.

Design and architecture of Garden Palace Hotel reflected modernity and local charm.

— Allison Videla

Exceptional service at Garden Palace Hotel. Every aspect, from decor to amenities, exceeded expectations.

— Chef Peredelsky

Garden Palace Hotel truly embodies the brand—luxury and comfort in every detail.

— Genaoveva Gosling

Staff at Garden Palace Hotel went the extra mile. Local recommendations led us to hidden gems.

— Kashmir Colvin

The view from Garden Palace Hotel was average. Expected more considering the location.

— Krishna Niki

In-room furnishings at Garden Palace Hotel were typical. No standout features, but comfortable enough.

— Vjeffrey Geier

The conference rooms at Garden Palace Hotel were basic. Adequate for small meetings.

— Eron Belgarde

Room service at Garden Palace Hotel was average. Standard options, but timely delivery.

— Ishtar Lazaro

The on-site restaurant at Garden Palace Hotel had standard fare. Expected more variety.

— Curt Nunag

The overall decor at Garden Palace Hotel was neutral. No distinctive features stood out.

— Yozune Ponti

The toiletries provided by Garden Palace Hotel were standard. No luxury brands included.

— Nicolena Weir

The meeting rooms at Garden Palace Hotel were standard. Equipped with basic presentation tools.

— Breton Edmund

The exterior lighting at Garden Palace Hotel was adequate. Well-lit in common areas.

— Yam Leonard

The overall cleanliness at Garden Palace Hotel was acceptable. Common areas were well-maintained.

— Prudence Batuski

The in-room coffee facilities at Garden Palace Hotel were standard. Provided the expected amenities.

— Bessette Holliman

The lobby area at Garden Palace Hotel was spacious and well-lit. Pleasant ambiance.

— Chef Toleti

The business center facilities at Garden Palace Hotel were functional. Suitable for work-related tasks.

— Liv Lucy

The window views from Garden Palace Hotel were pleasant. Overlooked notable landmarks.

— Hana Sanders

The room temperature at Garden Palace Hotel was easily adjustable. Climate control worked well.

— Gonzalo Marczuk

The soundproofing in my room at Garden Palace Hotel was effective. Minimal outside noise.

— Ivana Maman

The room furnishings at Garden Palace Hotel were outdated. Needs modernization.

— Lachlan Diamant

The overall maintenance of Garden Palace Hotel was lacking. Visible signs of wear and tear.

— Lincoln Wendel

The facilities for business travelers at Garden Palace Hotel were inadequate. Limited amenities.

— Gerardo Bernales

The service quality at Garden Palace Hotel was abysmal. Rude and unprofessional staff.

— Carola Domis

The food quality at Garden Palace Hotel was atrocious. Tasteless and poorly prepared meals.

— Chuckl Picco

The overall ambiance at Garden Palace Hotel was depressing. Lack of positive energy.

— Crystal Kristine

The state of cleanliness at Garden Palace Hotel was appalling. Found dirt and stains in every corner.

— Gregory Chiñas

My overall experience at Garden Palace Hotel was so bad, I had to cut my stay short.

— Moran Gratton

The stay at Garden Palace Hotel was nothing short of magical. The brand's attention to detail and commitment to guest satisfaction were evident throughout. I can't wait to return to this oasis of luxury.

— Ira Panella

Garden Palace Hotel in Surabaya is a true masterpiece. The 4-star accommodation, coupled with the impeccable service, made my stay unforgettable. The brand has once again proven why it's a leader in the industry.

— Summer Hector

The attention to detail at Garden Palace Hotel, part of the renowned , was truly remarkable. The 4-star experience, combined with the unique offerings of the brand, made my stay unforgettable.

— Scott Athureliya

Garden Palace Hotel exceeded all expectations. The brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Marissa Sadd

From the moment I entered Garden Palace Hotel, I felt a sense of luxury and comfort. The brand's commitment to quality, paired with the 4-star accommodations, exceeded my expectations.

— Cheria Klum

From the moment I entered Garden Palace Hotel, I knew it was going to be a special stay. The brand's unique offerings and the 4-star luxury created a truly indulgent experience.

— Marlen Jobbitt

I had a fantastic time at Garden Palace Hotel, part of the esteemed . The brand's dedication to excellence and the 4-star accommodations were beyond compare.

— Papadimitriou Schweitzer

Garden Palace Hotel, affiliated with the renowned , offers an experience like no other. The 4-star luxury and unique features of the brand set it apart.

— Aleshia Meyerer

General Information

Q: How would you describe the atmosphere and vibe at Garden Palace Hotel?

A: Garden Palace Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does Garden Palace Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Garden Palace Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Garden Palace Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Garden Palace Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: Can you provide a brief overview of Garden Palace Hotel's history, from its opening year to recent renovations?

A: Garden Palace Hotel opened its doors to guests in 1986. It has been keeping up with the times through renovations in 2012.

Q: How do guests generally rate their stay at Garden Palace Hotel?

A: Guests consistently rate Garden Palace Hotel positively, with an average rating of 7.8 based on 2464 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Garden Palace Hotel online?

A: Booking a room at Garden Palace Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Garden Palace Hotel?

A: Yes, booking directly with Garden Palace Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Garden Palace Hotel in advance?

A: Booking in advance at Garden Palace Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Garden Palace Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Garden Palace Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Garden Palace Hotel?

A: Garden Palace Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Garden Palace Hotel ensure a secure and hassle-free booking process for guests?

A: Garden Palace Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Garden Palace Hotel?

A: Yes, Garden Palace Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Garden Palace Hotel?

A: Yes, Garden Palace Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Garden Palace Hotel ensure the privacy and security of guest information during the booking process?

A: Garden Palace Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Garden Palace Hotel provide accessible accommodations for guests with special needs?

A: Yes, Garden Palace Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Garden Palace Hotel?

A: Garden Palace Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Garden Palace Hotel?

A: Yes, Garden Palace Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Garden Palace Hotel provide shuttle services to popular attractions or transportation hubs?

A: Garden Palace Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Garden Palace Hotel?

A: Guests often praise the service and hospitality at Garden Palace Hotel, describing it as 7.8 based on 2464 reviews.

Frequently Asked

Q: What is the star rating of Garden Palace Hotel?

A: Garden Palace Hotel has a star rating of 4.

Q: In which city is Garden Palace Hotel located?

A: Garden Palace Hotel is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about Garden Palace Hotel's check-in and check-out times?

A: Garden Palace Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does Garden Palace Hotel have?

A: Garden Palace Hotel has a total of 356 rooms.

Q: When was Garden Palace Hotel opened to the public?

A: Garden Palace Hotel opened its doors to the public in 1986.

Q: Has Garden Palace Hotel undergone any recent renovations?

A: Yes, Garden Palace Hotel underwent renovations in 2012.

Q: What is the average rating as per reviews for Garden Palace Hotel?

A: Garden Palace Hotel holds an average rating of 7.8 based on reviews.

Q: Can you provide information about Garden Palace Hotel's accommodation types?

A: Garden Palace Hotel offers various types of accommodations, including Hotel.

Q: Discover the allure of Garden Palace Hotel - What sets its accommodations apart?

A: Garden Palace Hotel captivates guests with its unique Hotel accommodations.

Q: Garden Palace Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Garden Palace Hotel and the factors contributing to its star rating.

Q: Garden Palace Hotel Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Garden Palace Hotel and its impact on the vibrant city of Surabaya.

Q: Garden Palace Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Garden Palace Hotel.

Q: Garden Palace Hotel Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Garden Palace Hotel as it resonates with the cultural heartbeat of Surabaya.

Q: Garden Palace Hotel Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Garden Palace Hotel is considered an oasis of tranquility amidst the bustling energy of Surabaya.

Q: Garden Palace Hotel Renaissance - How has it evolved since its opening in 1986?

A: Take a journey through the renaissance of Garden Palace Hotel, exploring its evolution since 1986.

Q: Garden Palace Hotel Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Garden Palace Hotel, seamlessly blending history with modernity.

Q: Garden Palace Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Garden Palace Hotel, offering a glimpse of the enchanting world beyond its walls.

Q: Garden Palace Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Garden Palace Hotel unique.

Q: Garden Palace Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Garden Palace Hotel.

Q: Garden Palace Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Garden Palace Hotel, uncovering the truths that lie beneath the surface.