Garden Palace Hotel in the Heart of Surabaya, East Java, Indonesia: Reviews on Garden Palace Hotel

Discover Luxury at Garden Palace Hotel in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Garden Palace Hotel. Nestled in the heart of Surabaya, East Java, Indonesia, this Garden Palace Hotel promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jl. Yos Sudarso 11, East Java, Surabaya, East Java, 60271, Indonesia, Garden Palace Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 356 meticulously designed rooms spread across 24 floors, Garden Palace Hotel ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1986 and renovation in 2012, showcases a commitment to modernity and timeless elegance.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Garden Palace Hotel delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Garden Palace Hotel is perfectly situated for exploring Surabaya. With 2464 reviews and an average rating of 7.8/10, you can trust in the quality of service provided.

Premium Experience Starting from 40 USD

Experience unparalleled luxury starting from 40 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

The 4-star Garden Palace Hotel offers comfort and convenience whether you're on business or holiday in Surabaya. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, valet parking are just some of the facilities on offer. Designed for comfort, selected guestrooms offer towels, slippers, television LCD/plasma screen, mirror, internet access – wireless to ensure a restful night. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, sauna, massage. No matter what your reasons are for visiting Surabaya, Garden Palace Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 2464 reviews, Garden Palace Hotel has an average rating of 7.8/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Garden Palace Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	Garden Palace Hotel
Star Rating	4 Star
Customer Rating	7.8/10
Number of Reviews	2464
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	356
Number of Floors	24
Year Opened	1986
Year Renovated	2012
Rate Starts From	40
Address	Jl. Yos Sudarso 11, East Java
City	Surabaya
State	East Java
Zipcode	60271
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

The breakfast buffet was incredible at Garden Palace Hotel! So much variety and everything was fresh and delicious. A real highlight of our stay.

— Morrissey Douglas

The pool was a welcome oasis at Garden Palace Hotel after a long day exploring. Just what we needed to relax and unwind.

— Emelia Hotchkiss

We enjoyed the nightly turndown service at Garden Palace Hotel. It added a touch of luxury to our stay.

— Matteo Vurnbrand

Our room had a breathtaking view of Surabaya from Garden Palace Hotel. It made our stay even more memorable.

— Erich Cobian

The room decor at Garden Palace Hotel was tastefully done, creating a cozy and inviting atmosphere.

— Ernesto Morris

The attention to cleanliness at Garden Palace Hotel was commendable. We felt safe and comfortable throughout our stay.

— Keshia Gore

The design and architecture of Garden Palace Hotel reflected a perfect blend of modernity and local charm.

— Lombardet Walter

Design and architecture of Garden Palace Hotel reflected modernity and local charm.

— Alexandra Barbara

The spa services at Garden Palace Hotel were a highlight. Professional and utterly relaxing.

— Damien Heredia

The room size at Garden Palace Hotel was sufficient. Could use some updates for a modern touch.

— Aaron Balsano

The ambiance at Garden Palace Hotel was neutral. Neither too lively nor too quiet.

— Gilberth Claire

In-room amenities at Garden Palace Hotel were satisfactory. Met basic needs without any frills.

— Kerlim Watts

The overall decor at Garden Palace Hotel was neutral. No distinctive features stood out.

— Morad Berse

The staff responsiveness at Garden Palace Hotel was satisfactory. Addressed queries in a timely manner.

— Anneliese Ogden

The hotel signage at Garden Palace Hotel was clear. Easy navigation around the premises.

— Adolfo Gruffi

The room service at Garden Palace Hotel was prompt. Meals were delivered within the estimated time.

— Dee Opshaug

The in-room amenities at Garden Palace Hotel were comprehensive. Everything needed for a comfortable stay.

— Alisa Ozer

The room temperature at Garden Palace Hotel was easily adjustable. Climate control worked well.

— Yury Huot

The staff responsiveness at Garden Palace Hotel was commendable. Quick assistance when needed.

— Adimarys Fein

The soundproofing in my room at Garden Palace Hotel was effective. Minimal outside noise.

— Clemente Frewin

The room size at Garden Palace Hotel was spacious. Allowed for comfortable movement.

— Ruvindya Alengria

The overall decor theme at Garden Palace Hotel was cohesive. Aesthetic consistency.

— Ida Turcotte

The elevator at Garden Palace Hotel was unreliable. Often experienced delays.

— Lorie Brennan

The room furnishings at Garden Palace Hotel were outdated. Needs modernization.

— Trina Hazel

The on-site dining options at Garden Palace Hotel were limited. Not suitable for varied preferences.

— Fusun Crumley

The check-in process at Garden Palace Hotel was a disaster. Endured long queues and delays.

— Ale Aguilar

The facilities for business travelers at Garden Palace Hotel were severely lacking. Unusable amenities.

— Nate Mansour

The state of cleanliness at Garden Palace Hotel was appalling. Found dirt and stains in every corner.

— Josh Goodwin

The overall atmosphere at Garden Palace Hotel was dismal. A complete lack of positive energy.

— Katy Schmidt

Security at Garden Palace Hotel was a major concern. Felt unsafe throughout my stay.

— Walk Cosette

The food served at Garden Palace Hotel was barely edible. I wouldn't feed it to my worst enemy.

— Nathyla Pare

Cleanliness was non-existent at Garden Palace Hotel. The state of the bathrooms was revolting.

— Francisco Bicicleta

The outdated decor at Garden Palace Hotel made it feel like a relic from the past. Needs a complete overhaul.

— Frosh Winner

My overall experience at Garden Palace Hotel was so bad, I had to cut my stay short.

— Massage Herrick

Garden Palace Hotel in Surabaya is a hidden gem. The brand's dedication to providing top-notch service, combined with the 4-star luxury, made my visit a memorable one.

— Alexandre Fortini

I recently stayed at Garden Palace Hotel and was impressed by the impeccable service. The brand's commitment to excellence and the 4-star accommodations made my visit exceptional.

— Griffin Titus

My recent visit to Garden Palace Hotel was beyond delightful. The brand's attention to detail and the 4-star accommodations made for an unforgettable stay.

— Sepideh Cavallaro

General Information

Q: How would you describe the atmosphere and vibe at Garden Palace Hotel?

A: Garden Palace Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does Garden Palace Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Garden Palace Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Garden Palace Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Garden Palace Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: Can you provide a brief overview of Garden Palace Hotel's history, from its opening year to recent renovations?

A: Garden Palace Hotel opened its doors to guests in 1986. It has been keeping up with the times through renovations in 2012.

Q: How do guests generally rate their stay at Garden Palace Hotel?

A: Guests consistently rate Garden Palace Hotel positively, with an average rating of 7.8 based on 2464 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Garden Palace Hotel online?

A: Booking a room at Garden Palace Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Garden Palace Hotel?

A: Yes, booking directly with Garden Palace Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Garden Palace Hotel in advance?

A: Booking in advance at Garden Palace Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Garden Palace Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Garden Palace Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Garden Palace Hotel?

A: Garden Palace Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Garden Palace Hotel ensure a secure and hassle-free booking process for guests?

A: Garden Palace Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Garden Palace Hotel?

A: Yes, Garden Palace Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Garden Palace Hotel?

A: Yes, Garden Palace Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Garden Palace Hotel ensure the privacy and security of guest information during the booking process?

A: Garden Palace Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Garden Palace Hotel provide accessible accommodations for guests with special needs?

A: Yes, Garden Palace Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Garden Palace Hotel?

A: Garden Palace Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Garden Palace Hotel?

A: Yes, Garden Palace Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Garden Palace Hotel provide shuttle services to popular attractions or transportation hubs?

A: Garden Palace Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Garden Palace Hotel?

A: Guests often praise the service and hospitality at Garden Palace Hotel, describing it as 7.8 based on 2464 reviews.

Frequently Asked

Q: What is the star rating of Garden Palace Hotel?

A: Garden Palace Hotel has a star rating of 4.

Q: In which city is Garden Palace Hotel located?

A: Garden Palace Hotel is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about Garden Palace Hotel's check-in and check-out times?

A: Garden Palace Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does Garden Palace Hotel have?

A: Garden Palace Hotel has a total of 356 rooms.

Q: When was Garden Palace Hotel opened to the public?

A: Garden Palace Hotel opened its doors to the public in 1986.

Q: Has Garden Palace Hotel undergone any recent renovations?

A: Yes, Garden Palace Hotel underwent renovations in 2012.

Q: What is the average rating as per reviews for Garden Palace Hotel?

A: Garden Palace Hotel holds an average rating of 7.8 based on reviews.

Q: Can you provide information about Garden Palace Hotel's accommodation types?

A: Garden Palace Hotel offers various types of accommodations, including Hotel.

Q: Discover the allure of Garden Palace Hotel - What sets its accommodations apart?

A: Garden Palace Hotel captivates guests with its unique Hotel accommodations.

Q: Garden Palace Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Garden Palace Hotel and the factors contributing to its star rating.

Q: Garden Palace Hotel Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Garden Palace Hotel and its impact on the vibrant city of Surabaya.

Q: Garden Palace Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Garden Palace Hotel.

Q: Garden Palace Hotel Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Garden Palace Hotel as it resonates with the cultural heartbeat of Surabaya.

Q: Garden Palace Hotel Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Garden Palace Hotel is considered an oasis of tranquility amidst the bustling energy of Surabaya.

Q: Garden Palace Hotel Renaissance - How has it evolved since its opening in 1986?

A: Take a journey through the renaissance of Garden Palace Hotel, exploring its evolution since 1986.

Q: Garden Palace Hotel Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Garden Palace Hotel, seamlessly blending history with modernity.

Q: Garden Palace Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Garden Palace Hotel, offering a glimpse of the enchanting world beyond its walls.

Q: Garden Palace Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Garden Palace Hotel unique.

Q: Garden Palace Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: Garden Palace Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Garden Palace Hotel, uncovering the truths that lie beneath the surface.