JR Hotel Group in the Heart of Yokohama, Kanagawa, Japan: Reviews on Hotel New Grand

Discover Luxury at JR Hotel Group in the Heart of Yokohama, Japan

Prepare to immerse yourself in a world of luxury and sophistication at JR Hotel Group. Nestled in the heart of Yokohama, Kanagawa, Japan, this JR Hotel Group promises an experience like no other. With a 4.5-star rating, it stands as a testament to opulence.

JR Hotel Group Exterior

Exquisite Location and Elegant Ambiance

Located at 10 Yamashita-cho Naka-ku, Yokohama, Kanagawa, 231-8520, Japan, JR Hotel Group provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 249 meticulously designed rooms spread across 18 floors, JR Hotel Group ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1927 and renovation in 2013, showcases a commitment to modernity and timeless elegance.

JR Hotel Group Interior 1
JR Hotel Group Interior 2

Luxurious Amenities and Unmatched Views

JR Hotel Group Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, JR Hotel Group delivers a 4.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, JR Hotel Group is perfectly situated for exploring Yokohama. With 725 reviews and an average rating of 9.0/10, you can trust in the quality of service provided.

Premium Experience Starting from 102 USD

JR Hotel Group Ambiance

Experience unparalleled luxury starting from 102 USD, promising an exclusive and unforgettable stay in Yokohama, Kanagawa, Japan.

Hotel Overview

Hotel New Grand is a popular choice amongst travelers in Yokohama, whether exploring or just passing through. The hotel has everything you need for a comfortable stay. Free Wi-Fi in all rooms, chapel, 24-hour front desk, facilities for disabled guests, express check-in/check-out are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, additional bathroom, linens, slippers, sofa. To enhance guests' stay, the hotel offers recreational facilities such as massage, garden. Friendly staff, great facilities and close proximity to all that Yokohama has to offer are three great reasons you should stay at Hotel New Grand.

Guest Ratings and Reviews

Based on 725 reviews, JR Hotel Group has an average rating of 9.0/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at JR Hotel Group. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Yokohama.

Hotel Summary

Hotel NameHotel New Grand
ChainJR Hotel Group
BrandJR Hotel Group
Star Rating4.5 Star
Customer Rating9.0/10
Number of Reviews725
Check-In Time02:00 PM
Check-Out Time11:00 AM
Number of Rooms249
Number of Floors18
Year Opened1927
Year Renovated2013
Rate Starts From102
Address10 Yamashita-cho Naka-ku
CityYokohama
StateKanagawa
Zipcode231-8520
CountryJapan
ContinentAsia
LocationView on Google Maps

Reviews

The rooftop bar at Hotel New Grand has amazing views of the city. Perfect for enjoying a sunset cocktail.

— Xasmin Amin


The customer service at Hotel New Grand was exceptional. Every staff member we encountered was friendly and helpful.

— Jessica Gerardo


The JR Hotel Group brand promise was fully realized at Hotel New Grand. A perfect blend of luxury and comfort.

— Hope Raffan


Chose Hotel New Grand based on reputation and positive reviews. Excellent choice.

— Ricarda Lund


Thoroughly enjoyed the distinctive services at Hotel New Grand. Made our stay unique.

— Shelly Higgins


Spotless cleanliness at Hotel New Grand. Felt safe and comfortable throughout our stay.

— Demetri Zavala


Check-in and check-out at Hotel New Grand were straightforward. No major hassles.

— Chatty Cole


The overall maintenance at Hotel New Grand was fine. No major issues encountered.

— Jairo Coucheron


The bathroom facilities at Hotel New Grand were standard. Shower and toilet were in working order.

— Elsie Drago


The security measures at Hotel New Grand were standard. Felt secure during my stay.

— Tilo Matthews


The room service at Hotel New Grand was prompt. Meals were delivered within the estimated time.

— Lara Dedonato


The front desk staff at Hotel New Grand were courteous. Offered assistance with a smile.

— Pilar Aistara


The bed size at Hotel New Grand was appropriate. Comfortable for a single traveler.

— Pawluk Thakraborty


The dining options at Hotel New Grand were diverse. A variety of choices for different tastes.

— Megan Sarette


The overall security measures at Hotel New Grand were reassuring. Well-monitored premises.

— Bloq Subieta


The parking facilities at Hotel New Grand were convenient. Accessible and secure.

— Barbara Falkenburg


The view from my room at Hotel New Grand was disappointing. Lacked scenic appeal.

— Grégoire Nersessian


The overall atmosphere at Hotel New Grand was unwelcoming. Lack of warmth.

— Shaun Valdez


The bed comfort at Hotel New Grand was unsatisfactory. Hard mattress and flat pillows.

— Anamary Von


The on-site dining options at Hotel New Grand were limited. Not suitable for varied preferences.

— Aviva Porche


The room furnishings at Hotel New Grand were shabby and worn. Desperately needs renovation.

— Cherie Kanowitz


The noise levels at Hotel New Grand were unbearable. Sleep quality was severely impacted.

— Liliana Corolla


The state of cleanliness at Hotel New Grand was appalling. Found dirt and stains in every corner.

— Nancie Alverà


The elevators at Hotel New Grand were a constant source of frustration. Always out of order.

— Alfredo Gaiera


The lack of COVID-19 safety measures at Hotel New Grand is alarming. No regard for guest well-being.

— Toallas Finkel


The outdated decor at Hotel New Grand made it feel like a relic from the past. Needs a complete overhaul.

— Franciso Augustine


From the moment I checked in at Hotel New Grand, I was impressed. The JR Hotel Group brand's attention to detail and the 4.5-star luxury created the perfect atmosphere for relaxation.

— Claude Suzuki


Hotel New Grand, a part of the esteemed JR Hotel Group, is a must-visit. The 4.5-star luxury, coupled with the distinctive features of the JR Hotel Group brand, ensured a remarkable stay.

— Rafaela Lyall


My recent stay at Hotel New Grand surpassed all expectations. The JR Hotel Group brand's attention to detail and the 4.5-star accommodations made for an unforgettable retreat.

— Roger Sam


I had a fantastic time at Hotel New Grand, part of the esteemed JR Hotel Group. The JR Hotel Group brand's dedication to excellence and the 4.5-star accommodations were beyond compare.

— Clases Volent


General Information

Q: What's the primary focus of JR Hotel Group hotels, and how does it relate to Hotel New Grand?

A: JR Hotel Group hotels aim to provide a consistent and reliable experience. Hotel New Grand is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Hotel New Grand?

A: Hotel New Grand offers a 4.5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4.5 stars for hotels, and how does Hotel New Grand measure up?

A: The 4.5 stars indicate the quality and services a hotel provides. Hotel New Grand meets these standards, ensuring a comfortable stay.


Q: Tell me more about Hotel New Grand's check-in and check-out process. Is it straightforward?

A: Checking in at Hotel New Grand is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 11:00 AM.


Q: Can you provide a brief overview of Hotel New Grand's history, from its opening year to recent renovations?

A: Hotel New Grand opened its doors to guests in 1927. It has been keeping up with the times through renovations in 2013.


Q: How do guests generally rate their stay at Hotel New Grand?

A: Guests consistently rate Hotel New Grand positively, with an average rating of 9.0 based on 725 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Hotel New Grand online?

A: Booking a room at Hotel New Grand is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Hotel New Grand?

A: Yes, booking directly with Hotel New Grand often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Hotel New Grand in advance?

A: Booking in advance at Hotel New Grand ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Hotel New Grand, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Hotel New Grand. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Hotel New Grand?

A: Hotel New Grand strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Hotel New Grand ensure a secure and hassle-free booking process for guests?

A: Hotel New Grand employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Hotel New Grand?

A: Yes, Hotel New Grand often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Hotel New Grand?

A: Yes, Hotel New Grand may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Hotel New Grand ensure the privacy and security of guest information during the booking process?

A: Hotel New Grand prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Hotel New Grand provide accessible accommodations for guests with special needs?

A: Yes, Hotel New Grand is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Hotel New Grand?

A: Hotel New Grand understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Hotel New Grand?

A: Yes, Hotel New Grand is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Hotel New Grand provide shuttle services to popular attractions or transportation hubs?

A: Hotel New Grand may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Hotel New Grand?

A: Guests often praise the service and hospitality at Hotel New Grand, describing it as 9.0 based on 725 reviews.


Frequently Asked

Q: Which hotel chain does Hotel New Grand belong to?

A: Hotel New Grand belongs to the JR Hotel Group chain.


Q: What is the star rating of Hotel New Grand?

A: Hotel New Grand has a star rating of 4.5.


Q: In which city is Hotel New Grand located?

A: Hotel New Grand is situated in Yokohama, Kanagawa, Japan.


Q: Can you provide information about Hotel New Grand's check-in and check-out times?

A: Hotel New Grand offers check-in from 02:00 PM and check-out until 11:00 AM.


Q: How many rooms does Hotel New Grand have?

A: Hotel New Grand has a total of 249 rooms.


Q: When was Hotel New Grand opened to the public?

A: Hotel New Grand opened its doors to the public in 1927.


Q: Has Hotel New Grand undergone any recent renovations?

A: Yes, Hotel New Grand underwent renovations in 2013.


Q: What is the average rating as per reviews for Hotel New Grand?

A: Hotel New Grand holds an average rating of 9.0 based on reviews.


Q: Can you provide information about Hotel New Grand's accommodation types?

A: Hotel New Grand offers various types of accommodations, including Hotel.


Q: Discover the allure of Hotel New Grand - What sets its accommodations apart?

A: Hotel New Grand captivates guests with its unique Hotel accommodations.


Q: Hotel New Grand Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Hotel New Grand and the factors contributing to its star rating.


Q: Hotel New Grand Essence - What makes its presence in Yokohama truly unforgettable?

A: Immerse yourself in the essence of Hotel New Grand and its impact on the vibrant city of Yokohama.


Q: Hotel New Grand Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Hotel New Grand.


Q: Hotel New Grand Symphony - How has it harmonized with the spirit of Yokohama?

A: Delve into the symphony of Hotel New Grand as it resonates with the cultural heartbeat of Yokohama.


Q: Hotel New Grand Oasis - A haven of tranquility in Yokohama. What sets it apart?

A: Discover why Hotel New Grand is considered an oasis of tranquility amidst the bustling energy of Yokohama.


Q: Hotel New Grand Renaissance - How has it evolved since its opening in 1927?

A: Take a journey through the renaissance of Hotel New Grand, exploring its evolution since 1927.


Q: Hotel New Grand Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Hotel New Grand, seamlessly blending history with modernity.


Q: Hotel New Grand Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Hotel New Grand, offering a glimpse of the enchanting world beyond its walls.


Q: Hotel New Grand Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Hotel New Grand unique.


Q: Hotel New Grand Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Hotel New Grand.


Q: Hotel New Grand Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Hotel New Grand, uncovering the truths that lie beneath the surface.