Marriott in the Heart of Surabaya, East Java, Indonesia: Reviews on JW Marriott Hotel Surabaya

Discover Luxury at Marriott in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Marriott. Nestled in the heart of Surabaya, East Java, Indonesia, this Marriott promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Marriott Exterior

Exquisite Location and Elegant Ambiance

Located at Jl. Embong Malang 85-89, Surabaya, East Java, 60261, Indonesia, Marriott provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 407 meticulously designed rooms spread across 25 floors, Marriott ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1996 and renovation in 2016, showcases a commitment to modernity and timeless elegance.

Marriott Interior 1
Marriott Interior 2

Luxurious Amenities and Unmatched Views

Marriott Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Marriott delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Marriott is perfectly situated for exploring Surabaya. With 1670 reviews and an average rating of 8.8/10, you can trust in the quality of service provided.

Premium Experience Starting from 71 USD

Marriott Ambiance

Experience unparalleled luxury starting from 71 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

JW Marriott Surabaya Hotel is a popular choice amongst travelers in Surabaya, whether exploring or just passing through. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the JW Marriott Surabaya Hotel. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, mirror, slippers, towels, closet. Take a break from a long day and make use of hot tub, fitness center, sauna, outdoor pool, massage. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at JW Marriott Surabaya Hotel.

Guest Ratings and Reviews

Based on 1670 reviews, Marriott has an average rating of 8.8/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Marriott. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameJW Marriott Hotel Surabaya
ChainMarriott
BrandMarriott
Star Rating5 Star
Customer Rating8.8/10
Number of Reviews1670
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms407
Number of Floors25
Year Opened1996
Year Renovated2016
Rate Starts From71
AddressJl. Embong Malang 85-89
CitySurabaya
StateEast Java
Zipcode60261
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

The conference facilities at JW Marriott Hotel Surabaya were top-notch. Perfect for our business meetings and events.

— Crossman Malvarosa


Our stay at JW Marriott Hotel Surabaya was nothing short of amazing. From check-in to check-out, the experience was flawless.

— Katarina Annitto


The Marriott brand promise was fully realized at JW Marriott Hotel Surabaya. A perfect blend of luxury and comfort.

— Keller Laufer


We appreciated the eco-friendly initiatives at JW Marriott Hotel Surabaya. It's reassuring to stay at a hotel committed to sustainability.

— Lombardet Tamayo


The lobby ambiance at JW Marriott Hotel Surabaya was sophisticated yet welcoming. A great place to unwind after a day of exploration.

— Michel Millner


The spa services at JW Marriott Hotel Surabaya were a highlight of our stay. Professional and relaxing—just what we needed.

— Paris Sandro


Sophisticated yet welcoming lobby at JW Marriott Hotel Surabaya. A great place to unwind.

— Chilina Lazaro


Staff at JW Marriott Hotel Surabaya went above and beyond. Local recommendations led us to hidden gems.

— Stephany Morrison


In-room amenities at JW Marriott Hotel Surabaya were thoughtful and convenient. Everything we needed.

— Richardson Hawkins


Design and architecture of JW Marriott Hotel Surabaya reflected modernity and local charm.

— Plint Taylor


Cozy ambiance at JW Marriott Hotel Surabaya. The room decor was stylish and inviting.

— Valeri Alonso


Stunning views from JW Marriott Hotel Surabaya. A picturesque setting for a memorable getaway.

— Naykeri Jillian


The spa services at JW Marriott Hotel Surabaya were a highlight. Professional and utterly relaxing.

— Rizwan Sadiq


The view from JW Marriott Hotel Surabaya was average. Expected more considering the location.

— Varam Jagode


Check-in and check-out at JW Marriott Hotel Surabaya were straightforward. No major hassles.

— Alexi Burack


In-room amenities at JW Marriott Hotel Surabaya were satisfactory. Met basic needs without any frills.

— Osiel Lund


Parking facilities at JW Marriott Hotel Surabaya were standard. Sufficient space for guests.

— Amma Gaiera


The Wi-Fi connection at JW Marriott Hotel Surabaya was reliable. No issues with internet connectivity.

— Ricarda Rizo


The soundproofing in my room at JW Marriott Hotel Surabaya was moderate. Could hear occasional noise from nearby rooms.

— Kerstens Millner


The in-room safe at JW Marriott Hotel Surabaya was functional. Provided secure storage for valuables.

— Christiansen Benny


The on-site parking at JW Marriott Hotel Surabaya was convenient. Accessible with ease.

— Comision Stanchi


The environmental sustainability efforts at JW Marriott Hotel Surabaya were noticeable. Encouraging eco-friendly practices.

— Nolan Staying


The in-room amenities at JW Marriott Hotel Surabaya were comprehensive. Everything needed for a comfortable stay.

— Mathew Hrycyk


The accessibility features at JW Marriott Hotel Surabaya were thoughtful. Considerate design for all guests.

— Suma Warner


The in-room entertainment options at JW Marriott Hotel Surabaya were diverse. Catered to various preferences.

— Morten Lyons


The outdoor seating area at JW Marriott Hotel Surabaya was pleasant. Relaxing environment.

— Lusanda Steen


The customer service at JW Marriott Hotel Surabaya was disappointing. Unhelpful staff attitude.

— Farahnaz Herrerra


The room amenities at JW Marriott Hotel Surabaya were lacking. Insufficient for a comfortable stay.

— Altilano Quiñones


The service quality at JW Marriott Hotel Surabaya was abysmal. Rude and unprofessional staff.

— Shannon Possenti


The elevators at JW Marriott Hotel Surabaya were constantly out of order. Inconvenient for guests.

— Mathew Ethans


The Wi-Fi at JW Marriott Hotel Surabaya was consistently unreliable. Frequent drops in connectivity.

— Shelbie Göppinger


The overall upkeep of JW Marriott Hotel Surabaya was a disappointment. Clearly neglected and run-down.

— Nesha Niedfeldt


The elevators at JW Marriott Hotel Surabaya were a constant source of frustration. Always out of order.

— Sokphea Braga


Furniture and fixtures at JW Marriott Hotel Surabaya were worn and shabby. Clearly in need of replacement.

— Luisa Bonnin


Facilities for business travelers at JW Marriott Hotel Surabaya were severely lacking. Unusable amenities.

— Mannix Aque


My room at JW Marriott Hotel Surabaya had a distinct musty smell. Clearly, not properly ventilated.

— Halle Gilbert


The elevators at JW Marriott Hotel Surabaya were a constant source of frustration. Always breaking down.

— Jacinta Kenney


Staying at JW Marriott Hotel Surabaya was like stepping into a dream. The Marriott brand's commitment to excellence was evident in every aspect, from the well-appointed rooms to the top-notch service. I couldn't have asked for a better experience.

— Ramandeep Biros


JW Marriott Hotel Surabaya exceeded all expectations. The Marriott brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Andreja Delia


Staying at JW Marriott Hotel Surabaya was a pleasure. The Marriott brand's attention to detail and the 5-star luxury created the perfect setting for a memorable getaway.

— Norena Kennyk


My recent stay at JW Marriott Hotel Surabaya surpassed all expectations. The Marriott brand's attention to detail and the 5-star accommodations made for an unforgettable retreat.

— Micaela Turken


My visit to JW Marriott Hotel Surabaya in Surabaya was truly memorable. The Marriott brand's dedication to excellence, along with the 5-star accommodations, made it an unforgettable retreat.

— Tricia Roy


I recently stayed at JW Marriott Hotel Surabaya and was impressed by the impeccable service. The Marriott brand's commitment to excellence and the 5-star accommodations made my visit exceptional.

— Annigna Vanderploeg


JW Marriott Hotel Surabaya in Surabaya is a true gem. The Marriott brand's dedication to providing top-notch service, combined with the 5-star luxury, created a perfect retreat.

— Manfred Milan


Staying at JW Marriott Hotel Surabaya was an absolute joy. The Marriott brand's commitment to excellence and the 5-star accommodations created the perfect setting for a memorable getaway.

— Margot Cezar


Staying at JW Marriott Hotel Surabaya was an absolute pleasure. The Marriott brand's commitment to providing an extraordinary experience, coupled with the 5-star accommodations, exceeded my expectations.

— Sallie Braaten


General Information

Q: What's the primary focus of Marriott hotels, and how does it relate to JW Marriott Hotel Surabaya?

A: Marriott hotels aim to provide a consistent and reliable experience. JW Marriott Hotel Surabaya is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at JW Marriott Hotel Surabaya?

A: JW Marriott Hotel Surabaya offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does JW Marriott Hotel Surabaya measure up?

A: The 5 stars indicate the quality and services a hotel provides. JW Marriott Hotel Surabaya meets these standards, ensuring a comfortable stay.


Q: Tell me more about JW Marriott Hotel Surabaya's check-in and check-out process. Is it straightforward?

A: Checking in at JW Marriott Hotel Surabaya is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: Can you provide a brief overview of JW Marriott Hotel Surabaya's history, from its opening year to recent renovations?

A: JW Marriott Hotel Surabaya opened its doors to guests in 1996. It has been keeping up with the times through renovations in 2016.


Q: How do guests generally rate their stay at JW Marriott Hotel Surabaya?

A: Guests consistently rate JW Marriott Hotel Surabaya positively, with an average rating of 8.8 based on 1670 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at JW Marriott Hotel Surabaya online?

A: Booking a room at JW Marriott Hotel Surabaya is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with JW Marriott Hotel Surabaya?

A: Yes, booking directly with JW Marriott Hotel Surabaya often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at JW Marriott Hotel Surabaya in advance?

A: Booking in advance at JW Marriott Hotel Surabaya ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at JW Marriott Hotel Surabaya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at JW Marriott Hotel Surabaya. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at JW Marriott Hotel Surabaya?

A: JW Marriott Hotel Surabaya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does JW Marriott Hotel Surabaya ensure a secure and hassle-free booking process for guests?

A: JW Marriott Hotel Surabaya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at JW Marriott Hotel Surabaya?

A: Yes, JW Marriott Hotel Surabaya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at JW Marriott Hotel Surabaya?

A: Yes, JW Marriott Hotel Surabaya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does JW Marriott Hotel Surabaya ensure the privacy and security of guest information during the booking process?

A: JW Marriott Hotel Surabaya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does JW Marriott Hotel Surabaya provide accessible accommodations for guests with special needs?

A: Yes, JW Marriott Hotel Surabaya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at JW Marriott Hotel Surabaya?

A: JW Marriott Hotel Surabaya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from JW Marriott Hotel Surabaya?

A: Yes, JW Marriott Hotel Surabaya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does JW Marriott Hotel Surabaya provide shuttle services to popular attractions or transportation hubs?

A: JW Marriott Hotel Surabaya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at JW Marriott Hotel Surabaya?

A: Guests often praise the service and hospitality at JW Marriott Hotel Surabaya, describing it as 8.8 based on 1670 reviews.


Frequently Asked

Q: Which hotel chain does JW Marriott Hotel Surabaya belong to?

A: JW Marriott Hotel Surabaya belongs to the Marriott chain.


Q: What is the star rating of JW Marriott Hotel Surabaya?

A: JW Marriott Hotel Surabaya has a star rating of 5.


Q: In which city is JW Marriott Hotel Surabaya located?

A: JW Marriott Hotel Surabaya is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about JW Marriott Hotel Surabaya's check-in and check-out times?

A: JW Marriott Hotel Surabaya offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does JW Marriott Hotel Surabaya have?

A: JW Marriott Hotel Surabaya has a total of 407 rooms.


Q: When was JW Marriott Hotel Surabaya opened to the public?

A: JW Marriott Hotel Surabaya opened its doors to the public in 1996.


Q: Has JW Marriott Hotel Surabaya undergone any recent renovations?

A: Yes, JW Marriott Hotel Surabaya underwent renovations in 2016.


Q: What is the average rating as per reviews for JW Marriott Hotel Surabaya?

A: JW Marriott Hotel Surabaya holds an average rating of 8.8 based on reviews.


Q: Can you provide information about JW Marriott Hotel Surabaya's accommodation types?

A: JW Marriott Hotel Surabaya offers various types of accommodations, including Hotel.


Q: Discover the allure of JW Marriott Hotel Surabaya - What sets its accommodations apart?

A: JW Marriott Hotel Surabaya captivates guests with its unique Hotel accommodations.


Q: JW Marriott Hotel Surabaya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding JW Marriott Hotel Surabaya and the factors contributing to its star rating.


Q: JW Marriott Hotel Surabaya Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of JW Marriott Hotel Surabaya and its impact on the vibrant city of Surabaya.


Q: JW Marriott Hotel Surabaya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define JW Marriott Hotel Surabaya.


Q: JW Marriott Hotel Surabaya Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of JW Marriott Hotel Surabaya as it resonates with the cultural heartbeat of Surabaya.


Q: JW Marriott Hotel Surabaya Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why JW Marriott Hotel Surabaya is considered an oasis of tranquility amidst the bustling energy of Surabaya.


Q: JW Marriott Hotel Surabaya Renaissance - How has it evolved since its opening in 1996?

A: Take a journey through the renaissance of JW Marriott Hotel Surabaya, exploring its evolution since 1996.


Q: JW Marriott Hotel Surabaya Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of JW Marriott Hotel Surabaya, seamlessly blending history with modernity.


Q: JW Marriott Hotel Surabaya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds JW Marriott Hotel Surabaya, offering a glimpse of the enchanting world beyond its walls.


Q: JW Marriott Hotel Surabaya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make JW Marriott Hotel Surabaya unique.


Q: JW Marriott Hotel Surabaya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of JW Marriott Hotel Surabaya.


Q: JW Marriott Hotel Surabaya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of JW Marriott Hotel Surabaya, uncovering the truths that lie beneath the surface.


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