Marriott in the Heart of Surabaya, East Java, Indonesia: Reviews on JW Marriott Hotel Surabaya

Discover Luxury at Marriott in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Marriott. Nestled in the heart of Surabaya, East Java, Indonesia, this Marriott promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Marriott Exterior

Exquisite Location and Elegant Ambiance

Located at Jl. Embong Malang 85-89, Surabaya, East Java, 60261, Indonesia, Marriott provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 407 meticulously designed rooms spread across 25 floors, Marriott ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1996 and renovation in 2016, showcases a commitment to modernity and timeless elegance.

Marriott Interior 1
Marriott Interior 2

Luxurious Amenities and Unmatched Views

Marriott Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Marriott delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Marriott is perfectly situated for exploring Surabaya. With 1670 reviews and an average rating of 8.8/10, you can trust in the quality of service provided.

Premium Experience Starting from 71 USD

Marriott Ambiance

Experience unparalleled luxury starting from 71 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

JW Marriott Surabaya Hotel is a popular choice amongst travelers in Surabaya, whether exploring or just passing through. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the JW Marriott Surabaya Hotel. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, mirror, slippers, towels, closet. Take a break from a long day and make use of hot tub, fitness center, sauna, outdoor pool, massage. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at JW Marriott Surabaya Hotel.

Guest Ratings and Reviews

Based on 1670 reviews, Marriott has an average rating of 8.8/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Marriott. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameJW Marriott Hotel Surabaya
ChainMarriott
BrandMarriott
Star Rating5 Star
Customer Rating8.8/10
Number of Reviews1670
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms407
Number of Floors25
Year Opened1996
Year Renovated2016
Rate Starts From71
AddressJl. Embong Malang 85-89
CitySurabaya
StateEast Java
Zipcode60261
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

Staff at JW Marriott Hotel Surabaya went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Laurel Madigan


Surprisingly quiet for a hotel in the city center. We slept like babies at JW Marriott Hotel Surabaya!

— Daliah Sabzi


A little gem just off the main tourist trail. Quiet, charming, and with a real local feel at JW Marriott Hotel Surabaya.

— Dahlia Beaird


The conference facilities at JW Marriott Hotel Surabaya were top-notch. Perfect for our business meetings and events.

— Dalia Lukich


We appreciated the eco-friendly initiatives at JW Marriott Hotel Surabaya. It's reassuring to stay at a hotel committed to sustainability.

— Zohe Corona


Spa services at JW Marriott Hotel Surabaya were a highlight. Professional and relaxing—perfect.

— Candelaria Castner


Chose JW Marriott Hotel Surabaya for its central location and it didn't disappoint. Easy access to attractions.

— Donia Bozic


The lobby at JW Marriott Hotel Surabaya struck the perfect balance—sophisticated yet welcoming.

— Kellyann Elkamouny


The air conditioning in my room at JW Marriott Hotel Surabaya functioned properly. Kept the room cool.

— Bike Ranegie


The room temperature control at JW Marriott Hotel Surabaya was effective. Easily adjustable to personal preference.

— Hazal Shahinfar


The guest information materials at JW Marriott Hotel Surabaya were informative. Useful for first-time visitors.

— Michelle Varma


The bed size at JW Marriott Hotel Surabaya was appropriate. Comfortable for a single traveler.

— Dimitri Sheppard


The response time for room service at JW Marriott Hotel Surabaya was slow. Impacted convenience.

— Renaud Hold


The decor throughout JW Marriott Hotel Surabaya was outdated and tacky. Felt stuck in the past.

— Nichool Das


Furniture and fixtures at JW Marriott Hotel Surabaya were worn and shabby. Clearly in need of replacement.

— Leonard Rothery


The lack of COVID-19 safety measures at JW Marriott Hotel Surabaya is alarming. No regard for guest well-being.

— Caroliine Shingle


Cleanliness was non-existent at JW Marriott Hotel Surabaya. The state of the bathrooms was revolting.

— Johnathan Mccavitt


JW Marriott Hotel Surabaya in Surabaya is a true masterpiece. The 5-star accommodation, coupled with the impeccable service, made my stay unforgettable. The Marriott brand has once again proven why it's a leader in the industry.

— Kris Melton


My stay at JW Marriott Hotel Surabaya was nothing short of extraordinary. The Marriott brand's commitment to quality and the 5-star accommodations made for an indulgent retreat.

— Joey Tyquin


My experience at JW Marriott Hotel Surabaya in Surabaya was nothing short of exceptional. The Marriott brand's commitment to quality and the 5-star accommodations made for a delightful stay.

— Blathnaid Burckhardt


General Information

Q: What's the primary focus of Marriott hotels, and how does it relate to JW Marriott Hotel Surabaya?

A: Marriott hotels aim to provide a consistent and reliable experience. JW Marriott Hotel Surabaya is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at JW Marriott Hotel Surabaya?

A: JW Marriott Hotel Surabaya offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does JW Marriott Hotel Surabaya measure up?

A: The 5 stars indicate the quality and services a hotel provides. JW Marriott Hotel Surabaya meets these standards, ensuring a comfortable stay.


Q: Tell me more about JW Marriott Hotel Surabaya's check-in and check-out process. Is it straightforward?

A: Checking in at JW Marriott Hotel Surabaya is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: Can you provide a brief overview of JW Marriott Hotel Surabaya's history, from its opening year to recent renovations?

A: JW Marriott Hotel Surabaya opened its doors to guests in 1996. It has been keeping up with the times through renovations in 2016.


Q: How do guests generally rate their stay at JW Marriott Hotel Surabaya?

A: Guests consistently rate JW Marriott Hotel Surabaya positively, with an average rating of 8.8 based on 1670 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at JW Marriott Hotel Surabaya online?

A: Booking a room at JW Marriott Hotel Surabaya is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with JW Marriott Hotel Surabaya?

A: Yes, booking directly with JW Marriott Hotel Surabaya often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at JW Marriott Hotel Surabaya in advance?

A: Booking in advance at JW Marriott Hotel Surabaya ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at JW Marriott Hotel Surabaya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at JW Marriott Hotel Surabaya. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at JW Marriott Hotel Surabaya?

A: JW Marriott Hotel Surabaya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does JW Marriott Hotel Surabaya ensure a secure and hassle-free booking process for guests?

A: JW Marriott Hotel Surabaya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at JW Marriott Hotel Surabaya?

A: Yes, JW Marriott Hotel Surabaya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at JW Marriott Hotel Surabaya?

A: Yes, JW Marriott Hotel Surabaya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does JW Marriott Hotel Surabaya ensure the privacy and security of guest information during the booking process?

A: JW Marriott Hotel Surabaya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does JW Marriott Hotel Surabaya provide accessible accommodations for guests with special needs?

A: Yes, JW Marriott Hotel Surabaya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at JW Marriott Hotel Surabaya?

A: JW Marriott Hotel Surabaya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from JW Marriott Hotel Surabaya?

A: Yes, JW Marriott Hotel Surabaya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does JW Marriott Hotel Surabaya provide shuttle services to popular attractions or transportation hubs?

A: JW Marriott Hotel Surabaya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at JW Marriott Hotel Surabaya?

A: Guests often praise the service and hospitality at JW Marriott Hotel Surabaya, describing it as 8.8 based on 1670 reviews.


Frequently Asked

Q: Which hotel chain does JW Marriott Hotel Surabaya belong to?

A: JW Marriott Hotel Surabaya belongs to the Marriott chain.


Q: What is the star rating of JW Marriott Hotel Surabaya?

A: JW Marriott Hotel Surabaya has a star rating of 5.


Q: In which city is JW Marriott Hotel Surabaya located?

A: JW Marriott Hotel Surabaya is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about JW Marriott Hotel Surabaya's check-in and check-out times?

A: JW Marriott Hotel Surabaya offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does JW Marriott Hotel Surabaya have?

A: JW Marriott Hotel Surabaya has a total of 407 rooms.


Q: When was JW Marriott Hotel Surabaya opened to the public?

A: JW Marriott Hotel Surabaya opened its doors to the public in 1996.


Q: Has JW Marriott Hotel Surabaya undergone any recent renovations?

A: Yes, JW Marriott Hotel Surabaya underwent renovations in 2016.


Q: What is the average rating as per reviews for JW Marriott Hotel Surabaya?

A: JW Marriott Hotel Surabaya holds an average rating of 8.8 based on reviews.


Q: Can you provide information about JW Marriott Hotel Surabaya's accommodation types?

A: JW Marriott Hotel Surabaya offers various types of accommodations, including Hotel.


Q: Discover the allure of JW Marriott Hotel Surabaya - What sets its accommodations apart?

A: JW Marriott Hotel Surabaya captivates guests with its unique Hotel accommodations.


Q: JW Marriott Hotel Surabaya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding JW Marriott Hotel Surabaya and the factors contributing to its star rating.


Q: JW Marriott Hotel Surabaya Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of JW Marriott Hotel Surabaya and its impact on the vibrant city of Surabaya.


Q: JW Marriott Hotel Surabaya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define JW Marriott Hotel Surabaya.


Q: JW Marriott Hotel Surabaya Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of JW Marriott Hotel Surabaya as it resonates with the cultural heartbeat of Surabaya.


Q: JW Marriott Hotel Surabaya Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why JW Marriott Hotel Surabaya is considered an oasis of tranquility amidst the bustling energy of Surabaya.


Q: JW Marriott Hotel Surabaya Renaissance - How has it evolved since its opening in 1996?

A: Take a journey through the renaissance of JW Marriott Hotel Surabaya, exploring its evolution since 1996.


Q: JW Marriott Hotel Surabaya Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of JW Marriott Hotel Surabaya, seamlessly blending history with modernity.


Q: JW Marriott Hotel Surabaya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds JW Marriott Hotel Surabaya, offering a glimpse of the enchanting world beyond its walls.


Q: JW Marriott Hotel Surabaya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make JW Marriott Hotel Surabaya unique.


Q: JW Marriott Hotel Surabaya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of JW Marriott Hotel Surabaya.


Q: JW Marriott Hotel Surabaya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of JW Marriott Hotel Surabaya, uncovering the truths that lie beneath the surface.


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