Marriott in the Heart of Surabaya, East Java, Indonesia: Reviews on JW Marriott Hotel Surabaya

Discover Luxury at Marriott in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Marriott. Nestled in the heart of Surabaya, East Java, Indonesia, this Marriott promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jl. Embong Malang 85-89, Surabaya, East Java, 60261, Indonesia, Marriott provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 407 meticulously designed rooms spread across 25 floors, Marriott ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1996 and renovation in 2016, showcases a commitment to modernity and timeless elegance.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Marriott delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Marriott is perfectly situated for exploring Surabaya. With 1670 reviews and an average rating of 8.8/10, you can trust in the quality of service provided.

Premium Experience Starting from 71 USD

Experience unparalleled luxury starting from 71 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

JW Marriott Surabaya Hotel is a popular choice amongst travelers in Surabaya, whether exploring or just passing through. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the JW Marriott Surabaya Hotel. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, mirror, slippers, towels, closet. Take a break from a long day and make use of hot tub, fitness center, sauna, outdoor pool, massage. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at JW Marriott Surabaya Hotel.

Guest Ratings and Reviews

Based on 1670 reviews, Marriott has an average rating of 8.8/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Marriott. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	JW Marriott Hotel Surabaya
Chain	Marriott
Brand	Marriott
Star Rating	5 Star
Customer Rating	8.8/10
Number of Reviews	1670
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	407
Number of Floors	25
Year Opened	1996
Year Renovated	2016
Rate Starts From	71
Address	Jl. Embong Malang 85-89
City	Surabaya
State	East Java
Zipcode	60261
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

We loved our stay at JW Marriott Hotel Surabaya. The rooms were spacious, and the decor was modern and stylish.

— Aldryn Kluesner

The services at JW Marriott Hotel Surabaya truly set it apart. Attention to detail was evident in every aspect of our stay.

— Hilario Marty

The attention to detail at JW Marriott Hotel Surabaya was impressive. It's clear they take pride in providing a high-quality experience.

— Harriet Parke

We chose JW Marriott Hotel Surabaya for its reputation, and it lived up to every positive review. An excellent choice for discerning travelers.

— Lorri Simmons

Thoroughly enjoyed the services at JW Marriott Hotel Surabaya. Added a unique touch to our stay.

— Renaud Fernandez

Sophisticated yet welcoming lobby at JW Marriott Hotel Surabaya. A great place to unwind.

— Cristol Malik

Complimentary amenities at JW Marriott Hotel Surabaya were a delightful surprise. Added value to our stay.

— Kathlenn Boufeas

Thoroughly enjoyed the distinctive services at JW Marriott Hotel Surabaya. Made our stay unique.

— Rodrigo Coehn

Staff at JW Marriott Hotel Surabaya went the extra mile. Local recommendations led us to hidden gems.

— Jackeline Ciuk

In-room amenities at JW Marriott Hotel Surabaya were thoughtful and convenient. Everything we needed.

— Yvonne Johansson

Spotless cleanliness at JW Marriott Hotel Surabaya. Felt safe and comfortable throughout our stay.

— Vijay Baltzley

The conference rooms at JW Marriott Hotel Surabaya were basic. Adequate for small meetings.

— Josiah Modelo

The toiletries provided by JW Marriott Hotel Surabaya were standard. No luxury brands included.

— Kimmie Cancelado

The staff responsiveness at JW Marriott Hotel Surabaya was satisfactory. Addressed queries in a timely manner.

— Ruthie Behre

The guest information materials at JW Marriott Hotel Surabaya were informative. Useful for first-time visitors.

— Kayla Spearman

The conference facilities at JW Marriott Hotel Surabaya were well-equipped. Adequate for business meetings.

— Anissa Davis

The dining options at JW Marriott Hotel Surabaya were diverse. A variety of choices for different tastes.

— Kelly2 Alexander

The soundproofing in my room at JW Marriott Hotel Surabaya was effective. Minimal outside noise.

— Moira Boyes

The decor in the common areas of JW Marriott Hotel Surabaya was tasteful. Appealing aesthetics.

— Octavia Talón

The overall decor theme at JW Marriott Hotel Surabaya was cohesive. Aesthetic consistency.

— Merldith Kasey

The customer service at JW Marriott Hotel Surabaya was disappointing. Unhelpful staff attitude.

— Longman Limon

The room furnishings at JW Marriott Hotel Surabaya were outdated. Needs modernization.

— Yam Adriana

The facilities for business travelers at JW Marriott Hotel Surabaya were inadequate. Limited amenities.

— Photo Szabo

The cleanliness of my room at JW Marriott Hotel Surabaya was appalling. Found dirt and dust everywhere.

— Tanguy Marchetto

The overall upkeep of JW Marriott Hotel Surabaya was a disappointment. Clearly neglected and run-down.

— Grecia Guia

My experience at JW Marriott Hotel Surabaya was nothing short of a nightmare. Terrible service and unresponsive staff.

— Massy Perlin

Decor throughout JW Marriott Hotel Surabaya was outdated and unappealing. Felt like a time warp.

— Sylvia Denious

Cleanliness at JW Marriott Hotel Surabaya was a major concern. Filthy common areas and neglected spaces.

— Satish Doran

Cleanliness was non-existent at JW Marriott Hotel Surabaya. The state of the bathrooms was revolting.

— Yozune Kathryn

The outdated decor at JW Marriott Hotel Surabaya made it feel like a relic from the past. Needs a complete overhaul.

— Frida Bernstein

My overall experience at JW Marriott Hotel Surabaya was so bad, I had to cut my stay short.

— Sauri Woodard

The attention to detail at JW Marriott Hotel Surabaya, part of the renowned Marriott, was truly remarkable. The 5-star experience, combined with the unique offerings of the Marriott brand, made my stay unforgettable.

— Walker Vieira

Staying at JW Marriott Hotel Surabaya was a true pleasure. The 5-star experience, paired with the distinctive features of the Marriott brand, made for an indulgent and relaxing getaway.

— Aluaro Monroy

I had a fantastic experience at JW Marriott Hotel Surabaya in Surabaya. The 5-star accommodations, the friendly staff, and the attention to detail by the Marriott brand made my stay truly special.

— Kavuzlu Warat

My recent stay at JW Marriott Hotel Surabaya was exceptional. The Marriott brand's commitment to excellence, paired with the 5-star accommodations, created the perfect setting for a relaxing getaway.

— Ege Mcgilvray

From the moment I entered JW Marriott Hotel Surabaya, I felt a sense of luxury and comfort. The Marriott brand's commitment to quality, paired with the 5-star accommodations, exceeded my expectations.

— Djulbic Lazaro

Staying at JW Marriott Hotel Surabaya was a delightful experience. The Marriott brand's attention to detail and the 5-star luxury made my visit truly memorable.

— Raimundo Ashiko

From the moment I checked in at JW Marriott Hotel Surabaya, I was impressed. The Marriott brand's attention to detail and the 5-star luxury created the perfect atmosphere for relaxation.

— Osman Cheung

JW Marriott Hotel Surabaya in Surabaya is a hidden gem. The Marriott brand's dedication to providing exceptional service, coupled with the 5-star accommodations, made my visit extraordinary.

— Khan Wojnowich

My recent stay at JW Marriott Hotel Surabaya surpassed all expectations. The Marriott brand's attention to detail and the 5-star accommodations made for an unforgettable retreat.

— Madison Sherman

Staying at JW Marriott Hotel Surabaya was a delightful experience. The Marriott brand's commitment to excellence and the 5-star luxury created the perfect atmosphere for a memorable getaway.

— Binfoh Edment

My visit to JW Marriott Hotel Surabaya in Surabaya was truly memorable. The Marriott brand's dedication to excellence, along with the 5-star accommodations, made it an unforgettable retreat.

— Rupa Goodhart

From the moment I entered JW Marriott Hotel Surabaya, I knew it was going to be a special stay. The Marriott brand's attention to detail and the 5-star luxury were exceptional.

— Gregorio Donghua

General Information

Q: What's the primary focus of Marriott hotels, and how does it relate to JW Marriott Hotel Surabaya?

A: Marriott hotels aim to provide a consistent and reliable experience. JW Marriott Hotel Surabaya is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at JW Marriott Hotel Surabaya?

A: JW Marriott Hotel Surabaya offers a 5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 5 stars for hotels, and how does JW Marriott Hotel Surabaya measure up?

A: The 5 stars indicate the quality and services a hotel provides. JW Marriott Hotel Surabaya meets these standards, ensuring a comfortable stay.

Q: Tell me more about JW Marriott Hotel Surabaya's check-in and check-out process. Is it straightforward?

A: Checking in at JW Marriott Hotel Surabaya is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: Can you provide a brief overview of JW Marriott Hotel Surabaya's history, from its opening year to recent renovations?

A: JW Marriott Hotel Surabaya opened its doors to guests in 1996. It has been keeping up with the times through renovations in 2016.

Q: How do guests generally rate their stay at JW Marriott Hotel Surabaya?

A: Guests consistently rate JW Marriott Hotel Surabaya positively, with an average rating of 8.8 based on 1670 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at JW Marriott Hotel Surabaya online?

A: Booking a room at JW Marriott Hotel Surabaya is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with JW Marriott Hotel Surabaya?

A: Yes, booking directly with JW Marriott Hotel Surabaya often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at JW Marriott Hotel Surabaya in advance?

A: Booking in advance at JW Marriott Hotel Surabaya ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at JW Marriott Hotel Surabaya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at JW Marriott Hotel Surabaya. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at JW Marriott Hotel Surabaya?

A: JW Marriott Hotel Surabaya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does JW Marriott Hotel Surabaya ensure a secure and hassle-free booking process for guests?

A: JW Marriott Hotel Surabaya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at JW Marriott Hotel Surabaya?

A: Yes, JW Marriott Hotel Surabaya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at JW Marriott Hotel Surabaya?

A: Yes, JW Marriott Hotel Surabaya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does JW Marriott Hotel Surabaya ensure the privacy and security of guest information during the booking process?

A: JW Marriott Hotel Surabaya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does JW Marriott Hotel Surabaya provide accessible accommodations for guests with special needs?

A: Yes, JW Marriott Hotel Surabaya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at JW Marriott Hotel Surabaya?

A: JW Marriott Hotel Surabaya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from JW Marriott Hotel Surabaya?

A: Yes, JW Marriott Hotel Surabaya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does JW Marriott Hotel Surabaya provide shuttle services to popular attractions or transportation hubs?

A: JW Marriott Hotel Surabaya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at JW Marriott Hotel Surabaya?

A: Guests often praise the service and hospitality at JW Marriott Hotel Surabaya, describing it as 8.8 based on 1670 reviews.

Frequently Asked

Q: Which hotel chain does JW Marriott Hotel Surabaya belong to?

A: JW Marriott Hotel Surabaya belongs to the Marriott chain.

Q: What is the star rating of JW Marriott Hotel Surabaya?

A: JW Marriott Hotel Surabaya has a star rating of 5.

Q: In which city is JW Marriott Hotel Surabaya located?

A: JW Marriott Hotel Surabaya is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about JW Marriott Hotel Surabaya's check-in and check-out times?

A: JW Marriott Hotel Surabaya offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does JW Marriott Hotel Surabaya have?

A: JW Marriott Hotel Surabaya has a total of 407 rooms.

Q: When was JW Marriott Hotel Surabaya opened to the public?

A: JW Marriott Hotel Surabaya opened its doors to the public in 1996.

Q: Has JW Marriott Hotel Surabaya undergone any recent renovations?

A: Yes, JW Marriott Hotel Surabaya underwent renovations in 2016.

Q: What is the average rating as per reviews for JW Marriott Hotel Surabaya?

A: JW Marriott Hotel Surabaya holds an average rating of 8.8 based on reviews.

Q: Can you provide information about JW Marriott Hotel Surabaya's accommodation types?

A: JW Marriott Hotel Surabaya offers various types of accommodations, including Hotel.

Q: Discover the allure of JW Marriott Hotel Surabaya - What sets its accommodations apart?

A: JW Marriott Hotel Surabaya captivates guests with its unique Hotel accommodations.

Q: JW Marriott Hotel Surabaya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding JW Marriott Hotel Surabaya and the factors contributing to its star rating.

Q: JW Marriott Hotel Surabaya Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of JW Marriott Hotel Surabaya and its impact on the vibrant city of Surabaya.

Q: JW Marriott Hotel Surabaya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define JW Marriott Hotel Surabaya.

Q: JW Marriott Hotel Surabaya Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of JW Marriott Hotel Surabaya as it resonates with the cultural heartbeat of Surabaya.

Q: JW Marriott Hotel Surabaya Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why JW Marriott Hotel Surabaya is considered an oasis of tranquility amidst the bustling energy of Surabaya.

Q: JW Marriott Hotel Surabaya Renaissance - How has it evolved since its opening in 1996?

A: Take a journey through the renaissance of JW Marriott Hotel Surabaya, exploring its evolution since 1996.

Q: JW Marriott Hotel Surabaya Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of JW Marriott Hotel Surabaya, seamlessly blending history with modernity.

Q: JW Marriott Hotel Surabaya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds JW Marriott Hotel Surabaya, offering a glimpse of the enchanting world beyond its walls.

Q: JW Marriott Hotel Surabaya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make JW Marriott Hotel Surabaya unique.

Q: JW Marriott Hotel Surabaya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of JW Marriott Hotel Surabaya.

Q: JW Marriott Hotel Surabaya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of JW Marriott Hotel Surabaya, uncovering the truths that lie beneath the surface.

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