New Otani Hotels in the Heart of Kumamoto, Kumamoto, Japan: Reviews on The New Hotel Kumamoto

Discover Luxury at New Otani Hotels in the Heart of Kumamoto, Japan

Prepare to immerse yourself in a world of luxury and sophistication at New Otani Hotels. Nestled in the heart of Kumamoto, Kumamoto, Japan, this New Otani Hotels promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

New Otani Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at 1-13-1 Kasuga, Nishi-ku, Kumamoto, Kumamoto, 860-0047, Japan, New Otani Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 123 meticulously designed rooms spread across 11 floors, New Otani Hotels ensures a personalized experience for every guest.

New Otani Hotels Interior 1
New Otani Hotels Interior 2

Luxurious Amenities and Unmatched Views

New Otani Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, New Otani Hotels delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, New Otani Hotels is perfectly situated for exploring Kumamoto. With 928 reviews and an average rating of 8.5/10, you can trust in the quality of service provided.

Premium Experience Starting from 68 USD

New Otani Hotels Ambiance

Experience unparalleled luxury starting from 68 USD, promising an exclusive and unforgettable stay in Kumamoto, Kumamoto, Japan.

Hotel Overview

The New Hotel Kumamoto is perfectly located for both business and leisure guests in Kumamoto. The hotel has everything you need for a comfortable stay. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, chapel, Wi-Fi in public areas, car park. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of sauna, spa, massage. No matter what your reasons are for visiting Kumamoto, The New Hotel Kumamoto will make you feel instantly at home.

Guest Ratings and Reviews

Based on 928 reviews, New Otani Hotels has an average rating of 8.5/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at New Otani Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Kumamoto.

Hotel Summary

Hotel NameThe New Hotel Kumamoto
ChainNew Otani Hotels
BrandNew Otani Hotels
Star Rating4 Star
Customer Rating8.5/10
Number of Reviews928
Check-In Time03:00 PM
Check-Out Time11:00 AM
Number of Rooms123
Number of Floors11
Year Opened1992
Rate Starts From68
Address1-13-1 Kasuga, Nishi-ku
CityKumamoto
StateKumamoto
Zipcode860-0047
CountryJapan
ContinentAsia
LocationView on Google Maps

Reviews

The breakfast buffet was incredible at The New Hotel Kumamoto! So much variety and everything was fresh and delicious. A real highlight of our stay.

— Trenton Bolin


The pool was a welcome oasis at The New Hotel Kumamoto after a long day exploring. Just what we needed to relax and unwind.

— Bruna Gitano's


Our stay at The New Hotel Kumamoto was nothing short of amazing. From check-in to check-out, the experience was flawless.

— Ama Banks


During our stay at The New Hotel Kumamoto, the concierge went above and beyond to recommend local gems and hidden treasures.

— Fan Mack


Chose The New Hotel Kumamoto based on reputation and positive reviews. Excellent choice.

— O'brien Bacon


In-room amenities at The New Hotel Kumamoto were thoughtful and convenient. Everything we needed.

— Karen Foltmer


Adequate amenities at The New Hotel Kumamoto. Didn't go above and beyond, but served their purpose.

— Gleice Tavares


The front desk staff at The New Hotel Kumamoto were helpful. Assisted with general inquiries.

— Clara Jessie


Parking facilities at The New Hotel Kumamoto were standard. Sufficient space for guests.

— Tammy Mr.


The on-site restaurant at The New Hotel Kumamoto had standard fare. Expected more variety.

— Frankie Maman


The fitness center at The New Hotel Kumamoto was average. Equipment was basic but functional.

— Solene Cirsa


The lighting in guest rooms at The New Hotel Kumamoto was sufficient. Not too bright or too dim.

— Sanna Ignacio


The room temperature control at The New Hotel Kumamoto was effective. Easily adjustable to personal preference.

— Dhana Leonard


The guest privacy measures at The New Hotel Kumamoto were satisfactory. No unwarranted intrusions.

— Cory Reel


The on-site gym at The New Hotel Kumamoto had a variety of equipment. Suitable for a quick workout.

— Vivian Eng


The overall lighting in my room at The New Hotel Kumamoto was good. No issues with brightness.

— Jade Adriana


The housekeeping service at The New Hotel Kumamoto was thorough. Rooms consistently well-maintained.

— Hayes Madden


The overall security measures at The New Hotel Kumamoto were reassuring. Well-monitored premises.

— Signe Guerrero


The bed linens at The New Hotel Kumamoto were clean and comfortable. Provided a good night's sleep.

— Sunayna Ahmed


The soundproofing in my room at The New Hotel Kumamoto was effective. Minimal outside noise.

— Kaitlyn Macer


The decor in the common areas of The New Hotel Kumamoto was tasteful. Appealing aesthetics.

— Kara Webber


The room size at The New Hotel Kumamoto was spacious. Allowed for comfortable movement.

— Nevis Natanael


The bed comfort at The New Hotel Kumamoto was unsatisfactory. Hard mattress and flat pillows.

— Audra Dimitrov


The overall maintenance of The New Hotel Kumamoto was lacking. Visible signs of wear and tear.

— Annette Shaw


The elevators at The New Hotel Kumamoto were constantly out of order. Inconvenient for guests.

— Nissim Privat


The overall ambiance at The New Hotel Kumamoto was depressing. Lack of positive energy.

— Eujenio Blefari


My experience at The New Hotel Kumamoto was nothing short of a nightmare. Terrible service and unresponsive staff.

— Varam Balliet


The state of cleanliness at The New Hotel Kumamoto was appalling. Found dirt and stains in every corner.

— Forfoni Millard


The view from my room at The New Hotel Kumamoto was dreadful. Overlooking a noisy and unpleasant scene.

— Billy Klopp


I had to endure constant plumbing issues at The New Hotel Kumamoto. The smell alone was unbearable.

— Kika Wapman


Security at The New Hotel Kumamoto was a major concern. Felt unsafe throughout my stay.

— Jillian Schieferstein


The lack of COVID-19 safety measures at The New Hotel Kumamoto is alarming. No regard for guest well-being.

— Desta Zelin


The unprofessionalism of the staff at The New Hotel Kumamoto was shocking. A total lack of courtesy.

— Fisher Granato


My recent stay at The New Hotel Kumamoto, part of the New Otani Hotels, was truly exceptional. From the moment I entered the 4-star establishment, I was greeted with warmth and luxury. The New Otani Hotels brand's promise of comfort was evident in every detail, from the super comfy beds to the exquisite decor.

— Meme Deloustal


The New Hotel Kumamoto in Kumamoto is a true gem. The 4-star accommodation, coupled with the unique views, created an unforgettable experience. From the moment I checked in to the moment I checked out, every detail was perfect.

— Ola Horstmann


The stay at The New Hotel Kumamoto was nothing short of magical. The New Otani Hotels brand's attention to detail and commitment to guest satisfaction were evident throughout. I can't wait to return to this oasis of luxury.

— Amelie Mun


My recent stay at The New Hotel Kumamoto was exceptional. The New Otani Hotels brand's commitment to excellence, paired with the 4-star accommodations, created the perfect setting for a relaxing getaway.

— Branden Ahrens


I had an amazing experience at The New Hotel Kumamoto. The New Otani Hotels brand's dedication to providing top-notch service, combined with the 4-star accommodations, exceeded my expectations.

— Denisse Keeley


General Information

Q: What's the primary focus of New Otani Hotels hotels, and how does it relate to The New Hotel Kumamoto?

A: New Otani Hotels hotels aim to provide a consistent and reliable experience. The New Hotel Kumamoto is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at The New Hotel Kumamoto?

A: The New Hotel Kumamoto offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does The New Hotel Kumamoto measure up?

A: The 4 stars indicate the quality and services a hotel provides. The New Hotel Kumamoto meets these standards, ensuring a comfortable stay.


Q: Tell me more about The New Hotel Kumamoto's check-in and check-out process. Is it straightforward?

A: Checking in at The New Hotel Kumamoto is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 11:00 AM.


Q: How do guests generally rate their stay at The New Hotel Kumamoto?

A: Guests consistently rate The New Hotel Kumamoto positively, with an average rating of 8.5 based on 928 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at The New Hotel Kumamoto online?

A: Booking a room at The New Hotel Kumamoto is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with The New Hotel Kumamoto?

A: Yes, booking directly with The New Hotel Kumamoto often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at The New Hotel Kumamoto in advance?

A: Booking in advance at The New Hotel Kumamoto ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at The New Hotel Kumamoto, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at The New Hotel Kumamoto. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at The New Hotel Kumamoto?

A: The New Hotel Kumamoto strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does The New Hotel Kumamoto ensure a secure and hassle-free booking process for guests?

A: The New Hotel Kumamoto employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at The New Hotel Kumamoto?

A: Yes, The New Hotel Kumamoto often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at The New Hotel Kumamoto?

A: Yes, The New Hotel Kumamoto may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does The New Hotel Kumamoto ensure the privacy and security of guest information during the booking process?

A: The New Hotel Kumamoto prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does The New Hotel Kumamoto provide accessible accommodations for guests with special needs?

A: Yes, The New Hotel Kumamoto is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at The New Hotel Kumamoto?

A: The New Hotel Kumamoto understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from The New Hotel Kumamoto?

A: Yes, The New Hotel Kumamoto is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does The New Hotel Kumamoto provide shuttle services to popular attractions or transportation hubs?

A: The New Hotel Kumamoto may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at The New Hotel Kumamoto?

A: Guests often praise the service and hospitality at The New Hotel Kumamoto, describing it as 8.5 based on 928 reviews.


Frequently Asked

Q: Which hotel chain does The New Hotel Kumamoto belong to?

A: The New Hotel Kumamoto belongs to the New Otani Hotels chain.


Q: What is the star rating of The New Hotel Kumamoto?

A: The New Hotel Kumamoto has a star rating of 4.


Q: In which city is The New Hotel Kumamoto located?

A: The New Hotel Kumamoto is situated in Kumamoto, Kumamoto, Japan.


Q: Can you provide information about The New Hotel Kumamoto's check-in and check-out times?

A: The New Hotel Kumamoto offers check-in from 03:00 PM and check-out until 11:00 AM.


Q: How many rooms does The New Hotel Kumamoto have?

A: The New Hotel Kumamoto has a total of 123 rooms.


Q: When was The New Hotel Kumamoto opened to the public?

A: The New Hotel Kumamoto opened its doors to the public in 1992.


Q: What is the average rating as per reviews for The New Hotel Kumamoto?

A: The New Hotel Kumamoto holds an average rating of 8.5 based on reviews.


Q: Can you provide information about The New Hotel Kumamoto's accommodation types?

A: The New Hotel Kumamoto offers various types of accommodations, including Hotel.


Q: Discover the allure of The New Hotel Kumamoto - What sets its accommodations apart?

A: The New Hotel Kumamoto captivates guests with its unique Hotel accommodations.


Q: The New Hotel Kumamoto Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding The New Hotel Kumamoto and the factors contributing to its star rating.


Q: The New Hotel Kumamoto Essence - What makes its presence in Kumamoto truly unforgettable?

A: Immerse yourself in the essence of The New Hotel Kumamoto and its impact on the vibrant city of Kumamoto.


Q: The New Hotel Kumamoto Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define The New Hotel Kumamoto.


Q: The New Hotel Kumamoto Symphony - How has it harmonized with the spirit of Kumamoto?

A: Delve into the symphony of The New Hotel Kumamoto as it resonates with the cultural heartbeat of Kumamoto.


Q: The New Hotel Kumamoto Oasis - A haven of tranquility in Kumamoto. What sets it apart?

A: Discover why The New Hotel Kumamoto is considered an oasis of tranquility amidst the bustling energy of Kumamoto.


Q: The New Hotel Kumamoto Renaissance - How has it evolved since its opening in 1992?

A: Take a journey through the renaissance of The New Hotel Kumamoto, exploring its evolution since 1992.


Q: The New Hotel Kumamoto Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of The New Hotel Kumamoto, seamlessly blending history with modernity.


Q: The New Hotel Kumamoto Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds The New Hotel Kumamoto, offering a glimpse of the enchanting world beyond its walls.


Q: The New Hotel Kumamoto Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make The New Hotel Kumamoto unique.


Q: The New Hotel Kumamoto Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of The New Hotel Kumamoto.


Q: The New Hotel Kumamoto Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of The New Hotel Kumamoto, uncovering the truths that lie beneath the surface.