Shangri-La Hotels and Resorts in the Heart of Cebu, Cebu, Philippines: Reviews on Shangri-La’s Mactan Resort & Spa

Discover Luxury at Shangri-La Hotels and Resorts in the Heart of Cebu, Philippines

Prepare to immerse yourself in a world of luxury and sophistication at Shangri-La Hotels and Resorts. Nestled in the heart of Cebu, Cebu, Philippines, this Shangri-La Hotels and Resorts promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Shangri-La Hotels and Resorts Exterior

Exquisite Location and Elegant Ambiance

Located at Punta Engano Road | P.O. Box 86, Cebu, Cebu, 6015, Philippines, Shangri-La Hotels and Resorts provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 530 meticulously designed rooms spread across 9 floors, Shangri-La Hotels and Resorts ensures a personalized experience for every guest.

Shangri-La Hotels and Resorts Interior 1
Shangri-La Hotels and Resorts Interior 2

Luxurious Amenities and Unmatched Views

Shangri-La Hotels and Resorts Amenities

Indulge in the Resort accommodations that offer sweeping views of the city. From its dining options to spa services, Shangri-La Hotels and Resorts delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Shangri-La Hotels and Resorts is perfectly situated for exploring Cebu. With 3121 reviews and an average rating of 8.8/10, you can trust in the quality of service provided.

Premium Experience Starting from 270 USD

Shangri-La Hotels and Resorts Ambiance

Experience unparalleled luxury starting from 270 USD, promising an exclusive and unforgettable stay in Cebu, Cebu, Philippines.

Hotel Overview

Shangri-La's Mactan Resort and Spa Cebu is conveniently located in the popular Mactan Island area. The hotel offers a wide range of amenities and perks to ensure you have a great time. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, chapel, convenience store. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, separate living room, smoke detector, internet access – wireless, internet access – wireless (complimentary). The hotel's peaceful atmosphere extends to its recreational facilities which include boats, mini golf course, watersports equipment rentals, yoga room, snorkeling. Shangri-La's Mactan Resort and Spa Cebu combines warm hospitality with a lovely ambiance to make your stay in Cebu unforgettable.

Guest Ratings and Reviews

Based on 3121 reviews, Shangri-La Hotels and Resorts has an average rating of 8.8/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Shangri-La Hotels and Resorts. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Cebu.

Hotel Summary

Hotel NameShangri-La’s Mactan Resort & Spa
ChainShangri-La Hotels and Resorts
BrandShangri-La Resorts
Star Rating5 Star
Customer Rating8.8/10
Number of Reviews3121
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms530
Number of Floors9
Year Opened1993
Rate Starts From270
AddressPunta Engano Road | P.O. Box 86
CityCebu
StateCebu
Zipcode6015
CountryPhilippines
ContinentAsia
LocationView on Google Maps

Reviews

I'm a regular traveler and stay in a lot of hotels, but Shangri-La’s Mactan Resort & Spa really stands out. They care about the details.

— Herb Bowden


The services at Shangri-La’s Mactan Resort & Spa truly set it apart. Attention to detail was evident in every aspect of our stay.

— Lotte Schubert


Cleanliness at Shangri-La’s Mactan Resort & Spa was commendable. Felt safe and comfortable throughout.

— Corina Hedeya


Chose Shangri-La’s Mactan Resort & Spa for its central location and it didn't disappoint. Easy access to attractions.

— Powell Bois


Overall, Shangri-La’s Mactan Resort & Spa provided a middle-of-the-road experience. Neither impressed nor disappointed.

— Reparacion Donna


Room service at Shangri-La’s Mactan Resort & Spa was average. Standard options, but timely delivery.

— Ivor Zaitz


The overall decor at Shangri-La’s Mactan Resort & Spa was neutral. No distinctive features stood out.

— Vanessa Isobel


The lobby area at Shangri-La’s Mactan Resort & Spa was ordinary. Nothing remarkable about the design.

— Broadman Logue


The staff responsiveness at Shangri-La’s Mactan Resort & Spa was satisfactory. Addressed queries in a timely manner.

— Tes Newton


The overall cleanliness at Shangri-La’s Mactan Resort & Spa was acceptable. Common areas were well-maintained.

— Tirma Hudak


The bed linens at Shangri-La’s Mactan Resort & Spa were clean and well-maintained. No issues with hygiene.

— Brigette Keeley


The on-site parking at Shangri-La’s Mactan Resort & Spa was convenient. Accessible with ease.

— Chanda Hurwitz


The exterior landscaping at Shangri-La’s Mactan Resort & Spa was well-kept. Contributed to the overall aesthetic.

— Gimena Castanos


The conference facilities at Shangri-La’s Mactan Resort & Spa were well-equipped. Adequate for business meetings.

— Maryblair Sydow


The on-site bar at Shangri-La’s Mactan Resort & Spa had a vibrant atmosphere. Ideal for socializing.

— Lesli Hoole


The overall security measures at Shangri-La’s Mactan Resort & Spa were reassuring. Well-monitored premises.

— Marshall Brambah


The staff responsiveness at Shangri-La’s Mactan Resort & Spa was commendable. Quick assistance when needed.

— Jens Kaye


The overall decor theme at Shangri-La’s Mactan Resort & Spa was cohesive. Aesthetic consistency.

— Timur Giessen


The check-in process at Shangri-La’s Mactan Resort & Spa was chaotic. Long wait times.

— Cristol Polishook


The bathroom facilities at Shangri-La’s Mactan Resort & Spa were poorly maintained. Plumbing issues.

— Williams Salomon


The internet connectivity at Shangri-La’s Mactan Resort & Spa was unreliable. Frequent disconnections.

— Morton Cavegn


The decor in the lobby of Shangri-La’s Mactan Resort & Spa was outdated. Failed to impress.

— Nick Pranger


The overall maintenance of Shangri-La’s Mactan Resort & Spa was lacking. Visible signs of wear and tear.

— Iryna Irene


The food quality at Shangri-La’s Mactan Resort & Spa was atrocious. Tasteless and poorly prepared meals.

— Viviana Gaedke


The bathroom facilities at Shangri-La’s Mactan Resort & Spa were in dire need of repairs. Leaks and malfunctions.

— Arielle Simon


The state of cleanliness at Shangri-La’s Mactan Resort & Spa was appalling. Found dirt and stains in every corner.

— Chrissy Bellofatto


The noise levels at Shangri-La’s Mactan Resort & Spa were intolerable. Sleep quality was severely impacted.

— Maruk Dedonato


The overall atmosphere at Shangri-La’s Mactan Resort & Spa was dismal. A complete lack of positive energy.

— Amarilis Marcius


Bed comfort at Shangri-La’s Mactan Resort & Spa was a nightmare. Uncomfortably hard mattress and lumpy pillows.

— Fabio Greene


The elevators at Shangri-La’s Mactan Resort & Spa were a constant source of frustration. Always breaking down.

— Iya Lovering


At Shangri-La’s Mactan Resort & Spa, I felt like I was staying in a budget motel. Absolutely no luxury.

— Jhonatan Panella


Shangri-La’s Mactan Resort & Spa exceeded all expectations. The Shangri-La Resorts brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Phillipp Rivard


Shangri-La’s Mactan Resort & Spa, a part of the esteemed Shangri-La Hotels and Resorts, is a must-visit. The 5-star luxury, coupled with the distinctive features of the Shangri-La Resorts brand, ensured a remarkable stay.

— Ferdinando Cozik


My visit to Shangri-La’s Mactan Resort & Spa in Cebu was truly memorable. The Shangri-La Resorts brand's dedication to excellence, along with the 5-star accommodations, made it an unforgettable retreat.

— Andra Donovan


I recently stayed at Shangri-La’s Mactan Resort & Spa and was impressed by the impeccable service. The Shangri-La Resorts brand's commitment to excellence and the 5-star accommodations made my visit exceptional.

— Demetri Yunes


General Information

Q: What's the primary focus of Shangri-La Hotels and Resorts hotels, and how does it relate to Shangri-La’s Mactan Resort & Spa?

A: Shangri-La Hotels and Resorts hotels aim to provide a consistent and reliable experience. Shangri-La’s Mactan Resort & Spa is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Shangri-La’s Mactan Resort & Spa?

A: Shangri-La’s Mactan Resort & Spa offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Shangri-La’s Mactan Resort & Spa measure up?

A: The 5 stars indicate the quality and services a hotel provides. Shangri-La’s Mactan Resort & Spa meets these standards, ensuring a comfortable stay.


Q: Tell me more about Shangri-La’s Mactan Resort & Spa's check-in and check-out process. Is it straightforward?

A: Checking in at Shangri-La’s Mactan Resort & Spa is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Shangri-La’s Mactan Resort & Spa?

A: Guests consistently rate Shangri-La’s Mactan Resort & Spa positively, with an average rating of 8.8 based on 3121 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Shangri-La’s Mactan Resort & Spa online?

A: Booking a room at Shangri-La’s Mactan Resort & Spa is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Shangri-La’s Mactan Resort & Spa?

A: Yes, booking directly with Shangri-La’s Mactan Resort & Spa often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Shangri-La’s Mactan Resort & Spa in advance?

A: Booking in advance at Shangri-La’s Mactan Resort & Spa ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Shangri-La’s Mactan Resort & Spa, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Shangri-La’s Mactan Resort & Spa. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Shangri-La’s Mactan Resort & Spa?

A: Shangri-La’s Mactan Resort & Spa strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Shangri-La’s Mactan Resort & Spa ensure a secure and hassle-free booking process for guests?

A: Shangri-La’s Mactan Resort & Spa employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Shangri-La’s Mactan Resort & Spa?

A: Yes, Shangri-La’s Mactan Resort & Spa often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Shangri-La’s Mactan Resort & Spa?

A: Yes, Shangri-La’s Mactan Resort & Spa may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Shangri-La’s Mactan Resort & Spa ensure the privacy and security of guest information during the booking process?

A: Shangri-La’s Mactan Resort & Spa prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Shangri-La’s Mactan Resort & Spa provide accessible accommodations for guests with special needs?

A: Yes, Shangri-La’s Mactan Resort & Spa is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Shangri-La’s Mactan Resort & Spa?

A: Shangri-La’s Mactan Resort & Spa understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Shangri-La’s Mactan Resort & Spa?

A: Yes, Shangri-La’s Mactan Resort & Spa is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Shangri-La’s Mactan Resort & Spa provide shuttle services to popular attractions or transportation hubs?

A: Shangri-La’s Mactan Resort & Spa may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Shangri-La’s Mactan Resort & Spa?

A: Guests often praise the service and hospitality at Shangri-La’s Mactan Resort & Spa, describing it as 8.8 based on 3121 reviews.


Frequently Asked

Q: Which hotel chain does Shangri-La’s Mactan Resort & Spa belong to?

A: Shangri-La’s Mactan Resort & Spa belongs to the Shangri-La Hotels and Resorts chain.


Q: What is the star rating of Shangri-La’s Mactan Resort & Spa?

A: Shangri-La’s Mactan Resort & Spa has a star rating of 5.


Q: In which city is Shangri-La’s Mactan Resort & Spa located?

A: Shangri-La’s Mactan Resort & Spa is situated in Cebu, Cebu, Philippines.


Q: Can you provide information about Shangri-La’s Mactan Resort & Spa's check-in and check-out times?

A: Shangri-La’s Mactan Resort & Spa offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Shangri-La’s Mactan Resort & Spa have?

A: Shangri-La’s Mactan Resort & Spa has a total of 530 rooms.


Q: When was Shangri-La’s Mactan Resort & Spa opened to the public?

A: Shangri-La’s Mactan Resort & Spa opened its doors to the public in 1993.


Q: What is the average rating as per reviews for Shangri-La’s Mactan Resort & Spa?

A: Shangri-La’s Mactan Resort & Spa holds an average rating of 8.8 based on reviews.


Q: Can you provide information about Shangri-La’s Mactan Resort & Spa's accommodation types?

A: Shangri-La’s Mactan Resort & Spa offers various types of accommodations, including Resort.


Q: Discover the allure of Shangri-La’s Mactan Resort & Spa - What sets its accommodations apart?

A: Shangri-La’s Mactan Resort & Spa captivates guests with its unique Resort accommodations.


Q: Shangri-La’s Mactan Resort & Spa Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Shangri-La’s Mactan Resort & Spa and the factors contributing to its star rating.


Q: Shangri-La’s Mactan Resort & Spa Essence - What makes its presence in Cebu truly unforgettable?

A: Immerse yourself in the essence of Shangri-La’s Mactan Resort & Spa and its impact on the vibrant city of Cebu.


Q: Shangri-La’s Mactan Resort & Spa Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Shangri-La’s Mactan Resort & Spa.


Q: Shangri-La’s Mactan Resort & Spa Symphony - How has it harmonized with the spirit of Cebu?

A: Delve into the symphony of Shangri-La’s Mactan Resort & Spa as it resonates with the cultural heartbeat of Cebu.


Q: Shangri-La’s Mactan Resort & Spa Oasis - A haven of tranquility in Cebu. What sets it apart?

A: Discover why Shangri-La’s Mactan Resort & Spa is considered an oasis of tranquility amidst the bustling energy of Cebu.


Q: Shangri-La’s Mactan Resort & Spa Renaissance - How has it evolved since its opening in 1993?

A: Take a journey through the renaissance of Shangri-La’s Mactan Resort & Spa, exploring its evolution since 1993.


Q: Shangri-La’s Mactan Resort & Spa Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Shangri-La’s Mactan Resort & Spa, seamlessly blending history with modernity.


Q: Shangri-La’s Mactan Resort & Spa Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Shangri-La’s Mactan Resort & Spa, offering a glimpse of the enchanting world beyond its walls.


Q: Shangri-La’s Mactan Resort & Spa Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Shangri-La’s Mactan Resort & Spa unique.


Q: Shangri-La’s Mactan Resort & Spa Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Shangri-La’s Mactan Resort & Spa.


Q: Shangri-La’s Mactan Resort & Spa Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Shangri-La’s Mactan Resort & Spa, uncovering the truths that lie beneath the surface.


Similar