Shangri-La Hotels and Resorts in the Heart of Hong Kong, Hong Kong, Hong Kong: Reviews on JEN Hong Kong by Shangri-La

Discover Luxury at Shangri-La Hotels and Resorts in the Heart of Hong Kong, Hong Kong

Prepare to immerse yourself in a world of luxury and sophistication at Shangri-La Hotels and Resorts. Nestled in the heart of Hong Kong, Hong Kong, Hong Kong, this Shangri-La Hotels and Resorts promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at 508 Queen's Road West, Western District, Hong Kong, Hong Kong, , Hong Kong, Shangri-La Hotels and Resorts provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 283 meticulously designed rooms spread across 28 floors, Shangri-La Hotels and Resorts ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1999 and renovation in 2008, showcases a commitment to modernity and timeless elegance.

Shangri-La Hotels and Resorts Interior 1

Shangri-La Hotels and Resorts Interior 2

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Shangri-La Hotels and Resorts delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Shangri-La Hotels and Resorts is perfectly situated for exploring Hong Kong. With 1810 reviews and an average rating of 8.1/10, you can trust in the quality of service provided.

Premium Experience Starting from 228 USD

Experience unparalleled luxury starting from 228 USD, promising an exclusive and unforgettable stay in Hong Kong, Hong Kong, Hong Kong.

Hotel Overview

Stop at Hotel Jen Hong Kong to discover the wonders of Hong Kong. The hotel has everything you need for a comfortable stay. Free Wi-Fi in all rooms, wheelchair accessible, daily housekeeping, 24-hour security, 24-hour front desk are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, mirror. The hotel offers various recreational opportunities. Discover all Hong Kong has to offer by making Hotel Jen Hong Kong your base.

Guest Ratings and Reviews

Based on 1810 reviews, Shangri-La Hotels and Resorts has an average rating of 8.1/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Shangri-La Hotels and Resorts. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Hong Kong.

Hotel Summary

Hotel Name	JEN Hong Kong by Shangri-La
Formerly Known As	Traders Hotel Hong Kong and rebranded by Shangri-La Hotels and Resorts
Chain	Shangri-La Hotels and Resorts
Brand	Shangri-La Hotels and Resorts
Star Rating	4 Star
Customer Rating	8.1/10
Number of Reviews	1810
Check-In Time	02:00 pm
Check-Out Time	12:00 pm
Number of Rooms	283
Number of Floors	28
Year Opened	1999
Year Renovated	2008
Rate Starts From	228
Address	508 Queen's Road West, Western District
City	Hong Kong
State	Hong Kong
Zipcode
Country	Hong Kong
Continent	Asia
Location	View on Google Maps

Reviews

We loved our stay at JEN Hong Kong by Shangri-La. The rooms were spacious, and the decor was modern and stylish.

— Geri Cera

Impressed with JEN Hong Kong by Shangri-La's attention to detail. Flawless experience from start to finish.

— Deirdre Hudgins

At JEN Hong Kong by Shangri-La, the check-in process was swift and seamless. A hassle-free start.

— Ash Luise

Thoroughly enjoyed the services at JEN Hong Kong by Shangri-La. Added a unique touch to our stay.

— Aliyah Dlatt

Appreciated JEN Hong Kong by Shangri-La's eco-friendly initiatives. Reassuring to stay at a sustainable hotel.

— Hedda Khalaj

Kudos to the staff at JEN Hong Kong by Shangri-La. Friendly, helpful, and made us feel at home.

— Grégoire Hiram

Chose JEN Hong Kong by Shangri-La for its central location and it didn't disappoint. Easy access to attractions.

— Adams Pendergast

Complimentary amenities at JEN Hong Kong by Shangri-La were a delightful surprise. Added value to our stay.

— Sydney Trueman

Check-in at JEN Hong Kong by Shangri-La was swift and seamless. A smooth start to our wonderful stay.

— Gail Herbert

Modern design and local charm at JEN Hong Kong by Shangri-La. A perfect blend that made our stay enjoyable.

— Missy Breslerman

Check-in and check-out at JEN Hong Kong by Shangri-La were straightforward. No major hassles.

— Delaney Andrade

The front desk staff at JEN Hong Kong by Shangri-La were helpful. Assisted with general inquiries.

— Ophira Adames

The toiletries provided by JEN Hong Kong by Shangri-La were standard. No luxury brands included.

— Myer Hermano

The room decor at JEN Hong Kong by Shangri-La was modest. Could use a more modern touch.

— Crystal Bregman

The overall maintenance at JEN Hong Kong by Shangri-La was fine. No major issues encountered.

— Bener Halcyon

The room service at JEN Hong Kong by Shangri-La was prompt. Meals were delivered within the estimated time.

— Kristen Kirszenbaum

The lobby area at JEN Hong Kong by Shangri-La was spacious and well-lit. Pleasant ambiance.

— Dianne Herzberg

The on-site gym at JEN Hong Kong by Shangri-La had a variety of equipment. Suitable for a quick workout.

— Willem Armstrong

The conference facilities at JEN Hong Kong by Shangri-La were well-equipped. Adequate for business meetings.

— Lincoln Mafer

The complimentary breakfast at JEN Hong Kong by Shangri-La had a decent selection. Catered to various preferences.

— Rikki Hiley

The toiletry brands provided at JEN Hong Kong by Shangri-La were recognizable. Quality hygiene products.

— Servaes Blanc

The dining options at JEN Hong Kong by Shangri-La were diverse. A variety of choices for different tastes.

— Giovanni Mcdole

The business center facilities at JEN Hong Kong by Shangri-La were functional. Suitable for work-related tasks.

— Emilia Blauser

The window views from JEN Hong Kong by Shangri-La were pleasant. Overlooked notable landmarks.

— Blass Malesenka

The room service menu at JEN Hong Kong by Shangri-La offered a variety of options. Timely delivery.

— Maximiliano Sawaya

The cleanliness standards at JEN Hong Kong by Shangri-La were upheld. Well-maintained throughout.

— Grégoire Carroll

The elevator at JEN Hong Kong by Shangri-La was unreliable. Often experienced delays.

— Shereen Laredo

The on-site dining options at JEN Hong Kong by Shangri-La were limited. Not suitable for varied preferences.

— Ronald Photographer

The check-in process at JEN Hong Kong by Shangri-La was a disaster. Endured long queues and delays.

— Sunshine Horstmann

The bathroom facilities at JEN Hong Kong by Shangri-La were in dire need of repairs. Leaks and malfunctions.

— Marilia Biersack

The dining options at JEN Hong Kong by Shangri-La were extremely limited. Little variety and poor quality.

— Lachlan Kiser

The general cleanliness at JEN Hong Kong by Shangri-La was appalling. Filthy common areas and neglected spaces.

— Dar Ingram

The overall upkeep of JEN Hong Kong by Shangri-La was a disappointment. Clearly neglected and run-down.

— Donna Lesem

Furniture and fixtures at JEN Hong Kong by Shangri-La were worn and shabby. Clearly in need of replacement.

— Mindy Ruotolo.

Wi-Fi at JEN Hong Kong by Shangri-La was persistently unreliable. Frequent drops in connectivity.

— Graillot St.

Dining options at JEN Hong Kong by Shangri-La were extremely limited. Lack of variety and poor quality.

— Joshua Rubio

Facilities for business travelers at JEN Hong Kong by Shangri-La were severely lacking. Unusable amenities.

— Celian Kubt

The food served at JEN Hong Kong by Shangri-La was barely edible. I wouldn't feed it to my worst enemy.

— Whittaker Kushma

From the moment I stepped into JEN Hong Kong by Shangri-La, I knew I was in for a treat. The 4-star luxury, combined with the views, created an unparalleled experience. It's clear that the Shangri-La Hotels and Resorts brand knows how to make guests feel special.

— Abdul Zamudio

Staying at JEN Hong Kong by Shangri-La was a true pleasure. The 4-star experience, paired with the distinctive features of the Shangri-La Hotels and Resorts brand, made for an indulgent and relaxing getaway.

— Evangeline Breese

JEN Hong Kong by Shangri-La in Hong Kong is a true gem. The Shangri-La Hotels and Resorts brand's commitment to excellence, coupled with the 4-star accommodations, provided an unforgettable experience.

— Florine Das

JEN Hong Kong by Shangri-La, a part of the esteemed Shangri-La Hotels and Resorts, is a must-visit. The 4-star luxury, coupled with the distinctive features of the Shangri-La Hotels and Resorts brand, ensured a remarkable stay.

— Sp1.ltd Gurievsky

I had an amazing experience at JEN Hong Kong by Shangri-La. The Shangri-La Hotels and Resorts brand's dedication to providing top-notch service, combined with the 4-star accommodations, exceeded my expectations.

— Lucas Ferragamo

Staying at JEN Hong Kong by Shangri-La was a pleasure. The Shangri-La Hotels and Resorts brand's attention to detail and the 4-star luxury created the perfect setting for a memorable getaway.

— Massage Kuehn

I recently had an incredible stay at JEN Hong Kong by Shangri-La. The Shangri-La Hotels and Resorts brand's commitment to excellence truly shines through in every aspect of the 4-star experience.

— Alicia Andrews

I had the pleasure of experiencing JEN Hong Kong by Shangri-La in Hong Kong, and it was truly amazing. The Shangri-La Hotels and Resorts brand's commitment to quality and the 4-star luxury made my stay exceptional.

— Anjali Tucker

JEN Hong Kong by Shangri-La, part of the esteemed Shangri-La Hotels and Resorts, is a destination worth visiting. The 4-star luxury, along with the distinctive features of the Shangri-La Hotels and Resorts brand, ensured a remarkable experience.

— Zohe Tarot

General Information

Q: What's the primary focus of Shangri-La Hotels and Resorts hotels, and how does it relate to JEN Hong Kong by Shangri-La?

A: Shangri-La Hotels and Resorts hotels aim to provide a consistent and reliable experience. JEN Hong Kong by Shangri-La is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at JEN Hong Kong by Shangri-La?

A: JEN Hong Kong by Shangri-La offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does JEN Hong Kong by Shangri-La measure up?

A: The 4 stars indicate the quality and services a hotel provides. JEN Hong Kong by Shangri-La meets these standards, ensuring a comfortable stay.

Q: Tell me more about JEN Hong Kong by Shangri-La's check-in and check-out process. Is it straightforward?

A: Checking in at JEN Hong Kong by Shangri-La is a breeze, starting at 02:00 pm, and checking out is hassle-free, ending by 12:00 pm.

Q: Can you provide a brief overview of JEN Hong Kong by Shangri-La's history, from its opening year to recent renovations?

A: JEN Hong Kong by Shangri-La opened its doors to guests in 1999. It has been keeping up with the times through renovations in 2008.

Q: How do guests generally rate their stay at JEN Hong Kong by Shangri-La?

A: Guests consistently rate JEN Hong Kong by Shangri-La positively, with an average rating of 8.1 based on 1810 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at JEN Hong Kong by Shangri-La online?

A: Booking a room at JEN Hong Kong by Shangri-La is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with JEN Hong Kong by Shangri-La?

A: Yes, booking directly with JEN Hong Kong by Shangri-La often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at JEN Hong Kong by Shangri-La in advance?

A: Booking in advance at JEN Hong Kong by Shangri-La ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at JEN Hong Kong by Shangri-La, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at JEN Hong Kong by Shangri-La. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at JEN Hong Kong by Shangri-La?

A: JEN Hong Kong by Shangri-La strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does JEN Hong Kong by Shangri-La ensure a secure and hassle-free booking process for guests?

A: JEN Hong Kong by Shangri-La employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at JEN Hong Kong by Shangri-La?

A: Yes, JEN Hong Kong by Shangri-La often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at JEN Hong Kong by Shangri-La?

A: Yes, JEN Hong Kong by Shangri-La may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does JEN Hong Kong by Shangri-La ensure the privacy and security of guest information during the booking process?

A: JEN Hong Kong by Shangri-La prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does JEN Hong Kong by Shangri-La provide accessible accommodations for guests with special needs?

A: Yes, JEN Hong Kong by Shangri-La is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at JEN Hong Kong by Shangri-La?

A: JEN Hong Kong by Shangri-La understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from JEN Hong Kong by Shangri-La?

A: Yes, JEN Hong Kong by Shangri-La is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does JEN Hong Kong by Shangri-La provide shuttle services to popular attractions or transportation hubs?

A: JEN Hong Kong by Shangri-La may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at JEN Hong Kong by Shangri-La?

A: Guests often praise the service and hospitality at JEN Hong Kong by Shangri-La, describing it as 8.1 based on 1810 reviews.

Frequently Asked

Q: Which hotel chain does JEN Hong Kong by Shangri-La belong to?

A: JEN Hong Kong by Shangri-La belongs to the Shangri-La Hotels and Resorts chain.

Q: What is the star rating of JEN Hong Kong by Shangri-La?

A: JEN Hong Kong by Shangri-La has a star rating of 4.

Q: In which city is JEN Hong Kong by Shangri-La located?

A: JEN Hong Kong by Shangri-La is situated in Hong Kong, Hong Kong, Hong Kong.

Q: Can you provide information about JEN Hong Kong by Shangri-La's check-in and check-out times?

A: JEN Hong Kong by Shangri-La offers check-in from 02:00 pm and check-out until 12:00 pm.

Q: How many rooms does JEN Hong Kong by Shangri-La have?

A: JEN Hong Kong by Shangri-La has a total of 283 rooms.

Q: When was JEN Hong Kong by Shangri-La opened to the public?

A: JEN Hong Kong by Shangri-La opened its doors to the public in 1999.

Q: Has JEN Hong Kong by Shangri-La undergone any recent renovations?

A: Yes, JEN Hong Kong by Shangri-La underwent renovations in 2008.

Q: What is the average rating as per reviews for JEN Hong Kong by Shangri-La?

A: JEN Hong Kong by Shangri-La holds an average rating of 8.1 based on reviews.

Q: Can you provide information about JEN Hong Kong by Shangri-La's accommodation types?

A: JEN Hong Kong by Shangri-La offers various types of accommodations, including Hotel.

Q: Discover the allure of JEN Hong Kong by Shangri-La - What sets its accommodations apart?

A: JEN Hong Kong by Shangri-La captivates guests with its unique Hotel accommodations.

Q: JEN Hong Kong by Shangri-La Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding JEN Hong Kong by Shangri-La and the factors contributing to its star rating.

Q: JEN Hong Kong by Shangri-La Essence - What makes its presence in Hong Kong truly unforgettable?

A: Immerse yourself in the essence of JEN Hong Kong by Shangri-La and its impact on the vibrant city of Hong Kong.

Q: JEN Hong Kong by Shangri-La Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define JEN Hong Kong by Shangri-La.

Q: JEN Hong Kong by Shangri-La Symphony - How has it harmonized with the spirit of Hong Kong?

A: Delve into the symphony of JEN Hong Kong by Shangri-La as it resonates with the cultural heartbeat of Hong Kong.

Q: JEN Hong Kong by Shangri-La Oasis - A haven of tranquility in Hong Kong. What sets it apart?

A: Discover why JEN Hong Kong by Shangri-La is considered an oasis of tranquility amidst the bustling energy of Hong Kong.

Q: JEN Hong Kong by Shangri-La Renaissance - How has it evolved since its opening in 1999?

A: Take a journey through the renaissance of JEN Hong Kong by Shangri-La, exploring its evolution since 1999.

Q: JEN Hong Kong by Shangri-La Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of JEN Hong Kong by Shangri-La, seamlessly blending history with modernity.

Q: JEN Hong Kong by Shangri-La Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds JEN Hong Kong by Shangri-La, offering a glimpse of the enchanting world beyond its walls.

Q: JEN Hong Kong by Shangri-La Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make JEN Hong Kong by Shangri-La unique.

Q: JEN Hong Kong by Shangri-La Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of JEN Hong Kong by Shangri-La.

Q: JEN Hong Kong by Shangri-La Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of JEN Hong Kong by Shangri-La, uncovering the truths that lie beneath the surface.