Shangri-La Hotels and Resorts in the Heart of Hong Kong, Hong Kong, Hong Kong: Reviews on JEN Hong Kong by Shangri-La

Discover Luxury at Shangri-La Hotels and Resorts in the Heart of Hong Kong, Hong Kong

Prepare to immerse yourself in a world of luxury and sophistication at Shangri-La Hotels and Resorts. Nestled in the heart of Hong Kong, Hong Kong, Hong Kong, this Shangri-La Hotels and Resorts promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Shangri-La Hotels and Resorts Exterior

Exquisite Location and Elegant Ambiance

Located at 508 Queen's Road West, Western District, Hong Kong, Hong Kong, , Hong Kong, Shangri-La Hotels and Resorts provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 283 meticulously designed rooms spread across 28 floors, Shangri-La Hotels and Resorts ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1999 and renovation in 2008, showcases a commitment to modernity and timeless elegance.

Shangri-La Hotels and Resorts Interior 1
Shangri-La Hotels and Resorts Interior 2

Luxurious Amenities and Unmatched Views

Shangri-La Hotels and Resorts Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Shangri-La Hotels and Resorts delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Shangri-La Hotels and Resorts is perfectly situated for exploring Hong Kong. With 1810 reviews and an average rating of 8.1/10, you can trust in the quality of service provided.

Premium Experience Starting from 228 USD

Shangri-La Hotels and Resorts Ambiance

Experience unparalleled luxury starting from 228 USD, promising an exclusive and unforgettable stay in Hong Kong, Hong Kong, Hong Kong.

Hotel Overview

Stop at Hotel Jen Hong Kong to discover the wonders of Hong Kong. The hotel has everything you need for a comfortable stay. Free Wi-Fi in all rooms, wheelchair accessible, daily housekeeping, 24-hour security, 24-hour front desk are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, mirror. The hotel offers various recreational opportunities. Discover all Hong Kong has to offer by making Hotel Jen Hong Kong your base.

Guest Ratings and Reviews

Based on 1810 reviews, Shangri-La Hotels and Resorts has an average rating of 8.1/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Shangri-La Hotels and Resorts. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Hong Kong.

Hotel Summary

Hotel NameJEN Hong Kong by Shangri-La
Formerly Known AsTraders Hotel Hong Kong and rebranded by Shangri-La Hotels and Resorts
ChainShangri-La Hotels and Resorts
BrandShangri-La Hotels and Resorts
Star Rating4 Star
Customer Rating8.1/10
Number of Reviews1810
Check-In Time02:00 pm
Check-Out Time12:00 pm
Number of Rooms283
Number of Floors28
Year Opened1999
Year Renovated2008
Rate Starts From228
Address508 Queen's Road West, Western District
CityHong Kong
StateHong Kong
Zipcode
CountryHong Kong
ContinentAsia
LocationView on Google Maps

Reviews

Free Wi-Fi was a lifesaver at JEN Hong Kong by Shangri-La for catching up on work and staying connected.

— Helene Woodard


The customer service at JEN Hong Kong by Shangri-La was exceptional. Every staff member we encountered was friendly and helpful.

— Hayleigh Banford


The in-house restaurant at JEN Hong Kong by Shangri-La exceeded our expectations. The food was delicious, and the ambiance was lovely.

— Tony Olszewski


The location of JEN Hong Kong by Shangri-La was perfect for exploring the city. Many attractions were within walking distance.

— Nuttall Meymarian


The room decor at JEN Hong Kong by Shangri-La was tastefully done, creating a cozy and inviting atmosphere.

— Reparacion Montinos


During our stay at JEN Hong Kong by Shangri-La, the concierge went above and beyond to recommend local gems and hidden treasures.

— Karin Daria


JEN Hong Kong by Shangri-La lived up to the Shangri-La Hotels and Resorts brand promise. A perfect blend of luxury and comfort.

— Walton Hovda


Complimentary amenities at JEN Hong Kong by Shangri-La added a special touch. Exceeded expectations.

— Daneile Dickey


Complimentary amenities at JEN Hong Kong by Shangri-La were a delightful surprise. Added value to our stay.

— Weingraber Mori


Modern design and local charm at JEN Hong Kong by Shangri-La. A perfect blend that made our stay enjoyable.

— Margot Mougenot


Chose JEN Hong Kong by Shangri-La based on reputation and positive reviews. Made the right choice.

— Paizley Gonzales


Breakfast options at JEN Hong Kong by Shangri-La were standard. Could use more variety.

— Cheyenne Osband


The Wi-Fi connection at JEN Hong Kong by Shangri-La was reliable. Met basic connectivity needs.

— Freya Griglio


The exterior of JEN Hong Kong by Shangri-La was average. Didn't leave a lasting impression.

— Kimberly Loba


The elevator at JEN Hong Kong by Shangri-La was functional. No issues encountered during my stay.

— Annette Schwab


The front desk staff at JEN Hong Kong by Shangri-La were helpful. Assisted with general inquiries.

— Shalita Sica


The business center at JEN Hong Kong by Shangri-La was standard. Adequate for basic work needs.

— Sabra Marli


The in-room safe at JEN Hong Kong by Shangri-La was functional. Provided secure storage for valuables.

— Kathleen Diner


The room service at JEN Hong Kong by Shangri-La was prompt. Meals were delivered within the estimated time.

— Sharla Marotta


The elevator system at JEN Hong Kong by Shangri-La was efficient. Minimal waiting time.

— Adams Briks


The room decor at JEN Hong Kong by Shangri-La was modern. Furnishings were up-to-date.

— Rumina Woolley


The overall lighting in my room at JEN Hong Kong by Shangri-La was good. No issues with brightness.

— Leverett Mack


The environmental sustainability efforts at JEN Hong Kong by Shangri-La were noticeable. Encouraging eco-friendly practices.

— Sammy Noguera


The bed linens at JEN Hong Kong by Shangri-La were clean and comfortable. Provided a good night's sleep.

— Chad Kandohla


The in-room entertainment options at JEN Hong Kong by Shangri-La were diverse. Catered to various preferences.

— Nutrivec Tate


The customer service at JEN Hong Kong by Shangri-La was disappointing. Unhelpful staff attitude.

— Simg Walta


The check-in process at JEN Hong Kong by Shangri-La was chaotic. Long wait times.

— Abas Grumhaus


The room furnishings at JEN Hong Kong by Shangri-La were outdated. Needs modernization.

— Ricardo Grills


The food quality at JEN Hong Kong by Shangri-La was subpar. Limited and unappetizing options.

— Karmina Possenti


The room amenities at JEN Hong Kong by Shangri-La were lacking. Insufficient for a comfortable stay.

— Caryn Claypool


The service quality at JEN Hong Kong by Shangri-La was abysmal. Rude and unprofessional staff.

— Bailey Flikstein


The noise levels at JEN Hong Kong by Shangri-La were unbearable. Sleep quality was severely impacted.

— Classe Minnick


The food quality at JEN Hong Kong by Shangri-La was atrocious. Tasteless and poorly prepared meals.

— Pilates Mandel


The overall ambiance at JEN Hong Kong by Shangri-La was depressing. Lack of positive energy.

— Audria Steen


The bathroom facilities at JEN Hong Kong by Shangri-La were in dire need of repairs. Leaks and malfunctions.

— Ingvild Anuk


The overall upkeep of JEN Hong Kong by Shangri-La was a disappointment. Clearly neglected and run-down.

— Sjoerd Alba


Furniture and fixtures at JEN Hong Kong by Shangri-La were worn and shabby. Clearly in need of replacement.

— Simmons Finn


Wi-Fi at JEN Hong Kong by Shangri-La was persistently unreliable. Frequent drops in connectivity.

— Anouk Mettel


Overall upkeep of JEN Hong Kong by Shangri-La was disappointing. Clearly neglected and deteriorating.

— Rona Cohen


I wouldn't recommend JEN Hong Kong by Shangri-La to my worst enemy. A truly awful experience.

— Chocki Okoye


I couldn't get a good night's sleep at JEN Hong Kong by Shangri-La due to constant noise disruptions.

— Adriane Hurwitz


I encountered multiple maintenance issues at JEN Hong Kong by Shangri-La. Clearly, no one cares about upkeep.

— Sammy Leal


My overall experience at JEN Hong Kong by Shangri-La was so bad, I had to cut my stay short.

— Val Shapiro


JEN Hong Kong by Shangri-La in Hong Kong is a hidden gem. The Shangri-La Hotels and Resorts brand's dedication to providing top-notch service, combined with the 4-star luxury, made my visit a memorable one.

— Bernardino Huntsman


From the moment I entered JEN Hong Kong by Shangri-La, I felt a sense of luxury and comfort. The Shangri-La Hotels and Resorts brand's commitment to quality, paired with the 4-star accommodations, exceeded my expectations.

— Robbin Tranent


From the moment I checked in at JEN Hong Kong by Shangri-La, I was impressed. The Shangri-La Hotels and Resorts brand's attention to detail and the 4-star luxury created the perfect atmosphere for relaxation.

— Kaufmann Mailhot


Staying at JEN Hong Kong by Shangri-La was a delightful experience. The Shangri-La Hotels and Resorts brand's commitment to excellence and the 4-star luxury created the perfect atmosphere for a memorable getaway.

— Alannah Nikayin


JEN Hong Kong by Shangri-La, part of the renowned Shangri-La Hotels and Resorts, provides an unparalleled experience. The 4-star luxury and unique features of the Shangri-La Hotels and Resorts brand set it apart.

— Efrain Feinberg


JEN Hong Kong by Shangri-La in Hong Kong is a true gem. The Shangri-La Hotels and Resorts brand's dedication to providing top-notch service, combined with the 4-star luxury, created a perfect retreat.

— Christina Daugther


JEN Hong Kong by Shangri-La, part of the distinguished Shangri-La Hotels and Resorts, is a destination worth revisiting. The 4-star luxury and unique features of the Shangri-La Hotels and Resorts brand ensured a memorable experience.

— Talitha Winhold


General Information

Q: What's the primary focus of Shangri-La Hotels and Resorts hotels, and how does it relate to JEN Hong Kong by Shangri-La?

A: Shangri-La Hotels and Resorts hotels aim to provide a consistent and reliable experience. JEN Hong Kong by Shangri-La is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at JEN Hong Kong by Shangri-La?

A: JEN Hong Kong by Shangri-La offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does JEN Hong Kong by Shangri-La measure up?

A: The 4 stars indicate the quality and services a hotel provides. JEN Hong Kong by Shangri-La meets these standards, ensuring a comfortable stay.


Q: Tell me more about JEN Hong Kong by Shangri-La's check-in and check-out process. Is it straightforward?

A: Checking in at JEN Hong Kong by Shangri-La is a breeze, starting at 02:00 pm, and checking out is hassle-free, ending by 12:00 pm.


Q: Can you provide a brief overview of JEN Hong Kong by Shangri-La's history, from its opening year to recent renovations?

A: JEN Hong Kong by Shangri-La opened its doors to guests in 1999. It has been keeping up with the times through renovations in 2008.


Q: How do guests generally rate their stay at JEN Hong Kong by Shangri-La?

A: Guests consistently rate JEN Hong Kong by Shangri-La positively, with an average rating of 8.1 based on 1810 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at JEN Hong Kong by Shangri-La online?

A: Booking a room at JEN Hong Kong by Shangri-La is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with JEN Hong Kong by Shangri-La?

A: Yes, booking directly with JEN Hong Kong by Shangri-La often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at JEN Hong Kong by Shangri-La in advance?

A: Booking in advance at JEN Hong Kong by Shangri-La ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at JEN Hong Kong by Shangri-La, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at JEN Hong Kong by Shangri-La. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at JEN Hong Kong by Shangri-La?

A: JEN Hong Kong by Shangri-La strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does JEN Hong Kong by Shangri-La ensure a secure and hassle-free booking process for guests?

A: JEN Hong Kong by Shangri-La employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at JEN Hong Kong by Shangri-La?

A: Yes, JEN Hong Kong by Shangri-La often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at JEN Hong Kong by Shangri-La?

A: Yes, JEN Hong Kong by Shangri-La may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does JEN Hong Kong by Shangri-La ensure the privacy and security of guest information during the booking process?

A: JEN Hong Kong by Shangri-La prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does JEN Hong Kong by Shangri-La provide accessible accommodations for guests with special needs?

A: Yes, JEN Hong Kong by Shangri-La is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at JEN Hong Kong by Shangri-La?

A: JEN Hong Kong by Shangri-La understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from JEN Hong Kong by Shangri-La?

A: Yes, JEN Hong Kong by Shangri-La is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does JEN Hong Kong by Shangri-La provide shuttle services to popular attractions or transportation hubs?

A: JEN Hong Kong by Shangri-La may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at JEN Hong Kong by Shangri-La?

A: Guests often praise the service and hospitality at JEN Hong Kong by Shangri-La, describing it as 8.1 based on 1810 reviews.


Frequently Asked

Q: Which hotel chain does JEN Hong Kong by Shangri-La belong to?

A: JEN Hong Kong by Shangri-La belongs to the Shangri-La Hotels and Resorts chain.


Q: What is the star rating of JEN Hong Kong by Shangri-La?

A: JEN Hong Kong by Shangri-La has a star rating of 4.


Q: In which city is JEN Hong Kong by Shangri-La located?

A: JEN Hong Kong by Shangri-La is situated in Hong Kong, Hong Kong, Hong Kong.


Q: Can you provide information about JEN Hong Kong by Shangri-La's check-in and check-out times?

A: JEN Hong Kong by Shangri-La offers check-in from 02:00 pm and check-out until 12:00 pm.


Q: How many rooms does JEN Hong Kong by Shangri-La have?

A: JEN Hong Kong by Shangri-La has a total of 283 rooms.


Q: When was JEN Hong Kong by Shangri-La opened to the public?

A: JEN Hong Kong by Shangri-La opened its doors to the public in 1999.


Q: Has JEN Hong Kong by Shangri-La undergone any recent renovations?

A: Yes, JEN Hong Kong by Shangri-La underwent renovations in 2008.


Q: What is the average rating as per reviews for JEN Hong Kong by Shangri-La?

A: JEN Hong Kong by Shangri-La holds an average rating of 8.1 based on reviews.


Q: Can you provide information about JEN Hong Kong by Shangri-La's accommodation types?

A: JEN Hong Kong by Shangri-La offers various types of accommodations, including Hotel.


Q: Discover the allure of JEN Hong Kong by Shangri-La - What sets its accommodations apart?

A: JEN Hong Kong by Shangri-La captivates guests with its unique Hotel accommodations.


Q: JEN Hong Kong by Shangri-La Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding JEN Hong Kong by Shangri-La and the factors contributing to its star rating.


Q: JEN Hong Kong by Shangri-La Essence - What makes its presence in Hong Kong truly unforgettable?

A: Immerse yourself in the essence of JEN Hong Kong by Shangri-La and its impact on the vibrant city of Hong Kong.


Q: JEN Hong Kong by Shangri-La Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define JEN Hong Kong by Shangri-La.


Q: JEN Hong Kong by Shangri-La Symphony - How has it harmonized with the spirit of Hong Kong?

A: Delve into the symphony of JEN Hong Kong by Shangri-La as it resonates with the cultural heartbeat of Hong Kong.


Q: JEN Hong Kong by Shangri-La Oasis - A haven of tranquility in Hong Kong. What sets it apart?

A: Discover why JEN Hong Kong by Shangri-La is considered an oasis of tranquility amidst the bustling energy of Hong Kong.


Q: JEN Hong Kong by Shangri-La Renaissance - How has it evolved since its opening in 1999?

A: Take a journey through the renaissance of JEN Hong Kong by Shangri-La, exploring its evolution since 1999.


Q: JEN Hong Kong by Shangri-La Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of JEN Hong Kong by Shangri-La, seamlessly blending history with modernity.


Q: JEN Hong Kong by Shangri-La Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds JEN Hong Kong by Shangri-La, offering a glimpse of the enchanting world beyond its walls.


Q: JEN Hong Kong by Shangri-La Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make JEN Hong Kong by Shangri-La unique.


Q: JEN Hong Kong by Shangri-La Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of JEN Hong Kong by Shangri-La.


Q: JEN Hong Kong by Shangri-La Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of JEN Hong Kong by Shangri-La, uncovering the truths that lie beneath the surface.


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