Shangri-La Hotels and Resorts in the Heart of Kuala Lumpur, Kuala Lumpur, Malaysia: Reviews on Shangri La Hotel Kuala Lumpur

Discover Luxury at Shangri-La Hotels and Resorts in the Heart of Kuala Lumpur, Malaysia

Prepare to immerse yourself in a world of luxury and sophistication at Shangri-La Hotels and Resorts. Nestled in the heart of Kuala Lumpur, Kuala Lumpur, Malaysia, this Shangri-La Hotels and Resorts promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Shangri-La Hotels and Resorts Exterior

Exquisite Location and Elegant Ambiance

Located at 11, Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur, 50250, Malaysia, Shangri-La Hotels and Resorts provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 662 meticulously designed rooms spread across 28 floors, Shangri-La Hotels and Resorts ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1984 and renovation in 2009, showcases a commitment to modernity and timeless elegance.

Shangri-La Hotels and Resorts Interior 1
Shangri-La Hotels and Resorts Interior 2

Luxurious Amenities and Unmatched Views

Shangri-La Hotels and Resorts Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Shangri-La Hotels and Resorts delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Shangri-La Hotels and Resorts is perfectly situated for exploring Kuala Lumpur. With 5099 reviews and an average rating of 8.9/10, you can trust in the quality of service provided.

Premium Experience Starting from 111 USD

Shangri-La Hotels and Resorts Ambiance

Experience unparalleled luxury starting from 111 USD, promising an exclusive and unforgettable stay in Kuala Lumpur, Kuala Lumpur, Malaysia.

Hotel Overview

Stop at Shangri-la Hotel to discover the wonders of Kuala Lumpur. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping are there for guest's enjoyment. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, slippers. The hotel's peaceful atmosphere extends to its recreational facilities which include dart board, yoga room, hot tub, fitness center, sauna. No matter what your reasons are for visiting Kuala Lumpur, Shangri-la Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 5099 reviews, Shangri-La Hotels and Resorts has an average rating of 8.9/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Shangri-La Hotels and Resorts. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Kuala Lumpur.

Hotel Summary

Hotel NameShangri La Hotel Kuala Lumpur
ChainShangri-La Hotels and Resorts
BrandShangri-La City Hotels
Star Rating5 Star
Customer Rating8.9/10
Number of Reviews5099
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms662
Number of Floors28
Year Opened1984
Year Renovated2009
Rate Starts From111
Address11, Jalan Sultan Ismail
CityKuala Lumpur
StateKuala Lumpur
Zipcode50250
CountryMalaysia
ContinentAsia
LocationView on Google Maps

Reviews

Staff at Shangri La Hotel Kuala Lumpur went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Shilpa Holliman


A little gem just off the main tourist trail. Quiet, charming, and with a real local feel at Shangri La Hotel Kuala Lumpur.

— Domenico Dineen


We loved our stay at Shangri La Hotel Kuala Lumpur. The rooms were spacious, and the decor was modern and stylish.

— Janel Ditomasso


The Shangri-La City Hotels brand promise was fully realized at Shangri La Hotel Kuala Lumpur. A perfect blend of luxury and comfort.

— Adamn Wolfson


The lobby ambiance at Shangri La Hotel Kuala Lumpur was sophisticated yet welcoming. A great place to unwind after a day of exploration.

— Fischer Kartman


Kudos to Shangri La Hotel Kuala Lumpur's staff—friendly, attentive, and always willing to assist.

— Daphne Begneaud


Shangri La Hotel Kuala Lumpur exceeded expectations. Every detail, from decor to service, was top-notch.

— Tarot Mbakam


At Shangri La Hotel Kuala Lumpur, the check-in process was swift and seamless. A hassle-free start.

— Rene Pinkwater


Sophisticated yet welcoming lobby at Shangri La Hotel Kuala Lumpur. A great place to unwind.

— Kashmir Perpar


Chose Shangri La Hotel Kuala Lumpur for its central location and it didn't disappoint. Easy access to attractions.

— Guadalupe Kuris


Spotless cleanliness at Shangri La Hotel Kuala Lumpur. Felt safe and comfortable throughout our stay.

— Rosa Biondo


An average stay at Shangri La Hotel Kuala Lumpur. Clean rooms, but lacking any standout features.

— Viridiana Salamanca


Service at Shangri La Hotel Kuala Lumpur was okay. Nothing exceptional, but no major complaints either.

— Briana Akavova


Adequate amenities at Shangri La Hotel Kuala Lumpur. Didn't go above and beyond, but served their purpose.

— Lais Narytnyk


The front desk staff at Shangri La Hotel Kuala Lumpur were helpful. Assisted with general inquiries.

— Reina Nelson


The soundproofing at Shangri La Hotel Kuala Lumpur was moderate. Some noise could be heard from adjacent rooms.

— Filippo Gulisano


The mini-fridge in my room at Shangri La Hotel Kuala Lumpur worked well. Kept items cool as expected.

— Stangneth Coffman


The toiletries provided by Shangri La Hotel Kuala Lumpur were standard. No luxury brands included.

— Gabo Morgenthau


The security measures at Shangri La Hotel Kuala Lumpur were standard. Felt secure during my stay.

— Milos Friedman


The soundproofing in my room at Shangri La Hotel Kuala Lumpur was moderate. Could hear occasional noise from nearby rooms.

— Peggy Keiser


The on-site parking at Shangri La Hotel Kuala Lumpur was convenient. Accessible with ease.

— Butler Misios


The environmental sustainability efforts at Shangri La Hotel Kuala Lumpur were noticeable. Encouraging eco-friendly practices.

— Mooney Lucille


The staff responsiveness at Shangri La Hotel Kuala Lumpur was commendable. Quick assistance when needed.

— Selamamt Peyro


The bathroom amenities at Shangri La Hotel Kuala Lumpur were of good quality. Well-stocked supplies.

— Xomara Sauro


The accessibility features at Shangri La Hotel Kuala Lumpur were thoughtful. Considerate design for all guests.

— Yuko Maqsudi


The overall atmosphere at Shangri La Hotel Kuala Lumpur was unwelcoming. Lack of warmth.

— Francesco Hasselkjaer


The room amenities at Shangri La Hotel Kuala Lumpur were lacking. Insufficient for a comfortable stay.

— Olga Becerra


The internet connectivity at Shangri La Hotel Kuala Lumpur was unreliable. Frequent disconnections.

— Husband Felder


The decor in the lobby of Shangri La Hotel Kuala Lumpur was outdated. Failed to impress.

— Lea Ansley


The check-in process at Shangri La Hotel Kuala Lumpur was a disaster. Endured long queues and delays.

— Klára Siniscalchi


The room service at Shangri La Hotel Kuala Lumpur was consistently slow. Frustrating delays in responses.

— Mirna Flikstein


The general cleanliness at Shangri La Hotel Kuala Lumpur was appalling. Filthy common areas and neglected spaces.

— Marietta Route


The overall upkeep of Shangri La Hotel Kuala Lumpur was a disappointment. Clearly neglected and run-down.

— Borka Ospina


The facilities for business travelers at Shangri La Hotel Kuala Lumpur were severely lacking. Unusable amenities.

— Mehdi Dibono


My experience at Shangri La Hotel Kuala Lumpur was nothing short of a nightmare. Terrible service and unresponsive staff.

— Diaz Baroni


The state of cleanliness at Shangri La Hotel Kuala Lumpur was appalling. Found dirt and stains in every corner.

— Kortney Wung


The overall atmosphere at Shangri La Hotel Kuala Lumpur was dismal. A complete lack of positive energy.

— Breton Weinstein


Room service at Shangri La Hotel Kuala Lumpur was consistently slow. Frustrating delays and poor responses.

— Smith Sparks


Dining options at Shangri La Hotel Kuala Lumpur were extremely limited. Lack of variety and poor quality.

— Residencia Kay


I wouldn't recommend Shangri La Hotel Kuala Lumpur to my worst enemy. A truly awful experience.

— Laure Airbnb


My room at Shangri La Hotel Kuala Lumpur had a distinct musty smell. Clearly, not properly ventilated.

— Maryu Koehler


The food served at Shangri La Hotel Kuala Lumpur was barely edible. I wouldn't feed it to my worst enemy.

— Annette Mcclellan


The outdated decor at Shangri La Hotel Kuala Lumpur made it feel like a relic from the past. Needs a complete overhaul.

— Ocallaghan Colvin


My overall experience at Shangri La Hotel Kuala Lumpur was so bad, I had to cut my stay short.

— Greenwood Brennan


Staying at Shangri La Hotel Kuala Lumpur was like stepping into a dream. The Shangri-La City Hotels brand's commitment to excellence was evident in every aspect, from the well-appointed rooms to the top-notch service. I couldn't have asked for a better experience.

— Shae Spark


My recent stay at Shangri La Hotel Kuala Lumpur surpassed all expectations. The Shangri-La City Hotels brand's attention to detail and the 5-star accommodations made for an unforgettable retreat.

— Dani Reyes


I had the pleasure of staying at Shangri La Hotel Kuala Lumpur in Kuala Lumpur, and it was nothing short of amazing. The Shangri-La City Hotels brand's commitment to quality and the 5-star luxury made my visit truly special.

— Bill Route


My visit to Shangri La Hotel Kuala Lumpur in Kuala Lumpur was truly memorable. The Shangri-La City Hotels brand's dedication to excellence, along with the 5-star accommodations, made it an unforgettable retreat.

— Hijos Via


General Information

Q: What's the primary focus of Shangri-La Hotels and Resorts hotels, and how does it relate to Shangri La Hotel Kuala Lumpur?

A: Shangri-La Hotels and Resorts hotels aim to provide a consistent and reliable experience. Shangri La Hotel Kuala Lumpur is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Shangri La Hotel Kuala Lumpur?

A: Shangri La Hotel Kuala Lumpur offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Shangri La Hotel Kuala Lumpur measure up?

A: The 5 stars indicate the quality and services a hotel provides. Shangri La Hotel Kuala Lumpur meets these standards, ensuring a comfortable stay.


Q: Tell me more about Shangri La Hotel Kuala Lumpur's check-in and check-out process. Is it straightforward?

A: Checking in at Shangri La Hotel Kuala Lumpur is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: Can you provide a brief overview of Shangri La Hotel Kuala Lumpur's history, from its opening year to recent renovations?

A: Shangri La Hotel Kuala Lumpur opened its doors to guests in 1984. It has been keeping up with the times through renovations in 2009.


Q: How do guests generally rate their stay at Shangri La Hotel Kuala Lumpur?

A: Guests consistently rate Shangri La Hotel Kuala Lumpur positively, with an average rating of 8.9 based on 5099 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Shangri La Hotel Kuala Lumpur online?

A: Booking a room at Shangri La Hotel Kuala Lumpur is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Shangri La Hotel Kuala Lumpur?

A: Yes, booking directly with Shangri La Hotel Kuala Lumpur often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Shangri La Hotel Kuala Lumpur in advance?

A: Booking in advance at Shangri La Hotel Kuala Lumpur ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Shangri La Hotel Kuala Lumpur, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Shangri La Hotel Kuala Lumpur. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Shangri La Hotel Kuala Lumpur?

A: Shangri La Hotel Kuala Lumpur strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Shangri La Hotel Kuala Lumpur ensure a secure and hassle-free booking process for guests?

A: Shangri La Hotel Kuala Lumpur employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Shangri La Hotel Kuala Lumpur?

A: Yes, Shangri La Hotel Kuala Lumpur often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Shangri La Hotel Kuala Lumpur?

A: Yes, Shangri La Hotel Kuala Lumpur may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Shangri La Hotel Kuala Lumpur ensure the privacy and security of guest information during the booking process?

A: Shangri La Hotel Kuala Lumpur prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Shangri La Hotel Kuala Lumpur provide accessible accommodations for guests with special needs?

A: Yes, Shangri La Hotel Kuala Lumpur is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Shangri La Hotel Kuala Lumpur?

A: Shangri La Hotel Kuala Lumpur understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Shangri La Hotel Kuala Lumpur?

A: Yes, Shangri La Hotel Kuala Lumpur is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Shangri La Hotel Kuala Lumpur provide shuttle services to popular attractions or transportation hubs?

A: Shangri La Hotel Kuala Lumpur may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Shangri La Hotel Kuala Lumpur?

A: Guests often praise the service and hospitality at Shangri La Hotel Kuala Lumpur, describing it as 8.9 based on 5099 reviews.


Frequently Asked

Q: Which hotel chain does Shangri La Hotel Kuala Lumpur belong to?

A: Shangri La Hotel Kuala Lumpur belongs to the Shangri-La Hotels and Resorts chain.


Q: What is the star rating of Shangri La Hotel Kuala Lumpur?

A: Shangri La Hotel Kuala Lumpur has a star rating of 5.


Q: In which city is Shangri La Hotel Kuala Lumpur located?

A: Shangri La Hotel Kuala Lumpur is situated in Kuala Lumpur, Kuala Lumpur, Malaysia.


Q: Can you provide information about Shangri La Hotel Kuala Lumpur's check-in and check-out times?

A: Shangri La Hotel Kuala Lumpur offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Shangri La Hotel Kuala Lumpur have?

A: Shangri La Hotel Kuala Lumpur has a total of 662 rooms.


Q: When was Shangri La Hotel Kuala Lumpur opened to the public?

A: Shangri La Hotel Kuala Lumpur opened its doors to the public in 1984.


Q: Has Shangri La Hotel Kuala Lumpur undergone any recent renovations?

A: Yes, Shangri La Hotel Kuala Lumpur underwent renovations in 2009.


Q: What is the average rating as per reviews for Shangri La Hotel Kuala Lumpur?

A: Shangri La Hotel Kuala Lumpur holds an average rating of 8.9 based on reviews.


Q: Can you provide information about Shangri La Hotel Kuala Lumpur's accommodation types?

A: Shangri La Hotel Kuala Lumpur offers various types of accommodations, including Hotel.


Q: Discover the allure of Shangri La Hotel Kuala Lumpur - What sets its accommodations apart?

A: Shangri La Hotel Kuala Lumpur captivates guests with its unique Hotel accommodations.


Q: Shangri La Hotel Kuala Lumpur Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Shangri La Hotel Kuala Lumpur and the factors contributing to its star rating.


Q: Shangri La Hotel Kuala Lumpur Essence - What makes its presence in Kuala Lumpur truly unforgettable?

A: Immerse yourself in the essence of Shangri La Hotel Kuala Lumpur and its impact on the vibrant city of Kuala Lumpur.


Q: Shangri La Hotel Kuala Lumpur Unveiled - A visual journey through its distinctive features.

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Q: Shangri La Hotel Kuala Lumpur Symphony - How has it harmonized with the spirit of Kuala Lumpur?

A: Delve into the symphony of Shangri La Hotel Kuala Lumpur as it resonates with the cultural heartbeat of Kuala Lumpur.


Q: Shangri La Hotel Kuala Lumpur Oasis - A haven of tranquility in Kuala Lumpur. What sets it apart?

A: Discover why Shangri La Hotel Kuala Lumpur is considered an oasis of tranquility amidst the bustling energy of Kuala Lumpur.


Q: Shangri La Hotel Kuala Lumpur Renaissance - How has it evolved since its opening in 1984?

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Q: Shangri La Hotel Kuala Lumpur Horizon - A panoramic view of its surroundings. What lies beyond?

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