Shangri-La Hotels and Resorts in the Heart of Penang, Penang, Malaysia: Reviews on JEN Penang Georgetown by Shangri-La

Discover Luxury at Shangri-La Hotels and Resorts in the Heart of Penang, Malaysia

Prepare to immerse yourself in a world of luxury and sophistication at Shangri-La Hotels and Resorts. Nestled in the heart of Penang, Penang, Malaysia, this Shangri-La Hotels and Resorts promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Shangri-La Hotels and Resorts Exterior

Exquisite Location and Elegant Ambiance

Located at Magazine Road, Penang, Penang, , Malaysia, Shangri-La Hotels and Resorts provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 443 meticulously designed rooms spread across 17 floors, Shangri-La Hotels and Resorts ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1986 and renovation in 2017, showcases a commitment to modernity and timeless elegance.

Shangri-La Hotels and Resorts Interior 1
Shangri-La Hotels and Resorts Interior 2

Luxurious Amenities and Unmatched Views

Shangri-La Hotels and Resorts Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Shangri-La Hotels and Resorts delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Shangri-La Hotels and Resorts is perfectly situated for exploring Penang. With 6571 reviews and an average rating of 8.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 77 USD

Shangri-La Hotels and Resorts Ambiance

Experience unparalleled luxury starting from 77 USD, promising an exclusive and unforgettable stay in Penang, Penang, Malaysia.

Hotel Overview

The 4-star Hotel Jen Penang By Shangri-La offers comfort and convenience whether you're on business or holiday in Penang. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, additional bathroom, additional toilet, bathroom phone, carpeting. The hotel offers various recreational opportunities. Hotel Jen Penang By Shangri-La combines warm hospitality with a lovely ambiance to make your stay in Penang unforgettable.

Guest Ratings and Reviews

Based on 6571 reviews, Shangri-La Hotels and Resorts has an average rating of 8.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Shangri-La Hotels and Resorts. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Penang.

Hotel Summary

Hotel NameJEN Penang Georgetown by Shangri-La
Formerly Known AsTraders Hotel Penang
ChainShangri-La Hotels and Resorts
BrandShangri-La Hotels and Resorts
Star Rating4 Star
Customer Rating8.3/10
Number of Reviews6571
Check-In Time03:00 PM
Check-Out Time12:00 PM
Number of Rooms443
Number of Floors17
Year Opened1986
Year Renovated2017
Rate Starts From77
AddressMagazine Road
CityPenang
StatePenang
CountryMalaysia
ContinentAsia
LocationView on Google Maps

Reviews

Free Wi-Fi was a lifesaver at JEN Penang Georgetown by Shangri-La for catching up on work and staying connected.

— Tyra Hagendorf


The pool was a welcome oasis at JEN Penang Georgetown by Shangri-La after a long day exploring. Just what we needed to relax and unwind.

— Octavia Ramon


The fitness center at JEN Penang Georgetown by Shangri-La was well-equipped, making it easy to maintain our workout routine during our stay.

— Marquita Carranza


During our stay at JEN Penang Georgetown by Shangri-La, the concierge went above and beyond to recommend local gems and hidden treasures.

— Avelardo Ansley


The design and architecture of JEN Penang Georgetown by Shangri-La reflected a perfect blend of modernity and local charm.

— Marji Mcgraw


Design and architecture of JEN Penang Georgetown by Shangri-La reflected modernity and local charm.

— Cynthia Hudak


Cozy ambiance at JEN Penang Georgetown by Shangri-La. The room decor was stylish and inviting.

— Osvaldo Sacks


The lobby at JEN Penang Georgetown by Shangri-La struck the perfect balance—sophisticated yet welcoming.

— Propina Liu


Spotless cleanliness at JEN Penang Georgetown by Shangri-La. Felt safe and comfortable throughout our stay.

— Kathi Picard


The facilities at JEN Penang Georgetown by Shangri-La were standard. Nothing extraordinary, but met our basic needs.

— Karla Lindsay


Breakfast options at JEN Penang Georgetown by Shangri-La were standard. Could use more variety.

— Nickola Longo


The Wi-Fi connection at JEN Penang Georgetown by Shangri-La was reliable. Met basic connectivity needs.

— Marina Chandhoke


The elevator at JEN Penang Georgetown by Shangri-La was functional. No issues encountered during my stay.

— Coral Soledad


Housekeeping at JEN Penang Georgetown by Shangri-La did a decent job. Rooms were kept tidy and clean.

— Savhanna Darlene


The air conditioning in my room at JEN Penang Georgetown by Shangri-La functioned properly. Kept the room cool.

— Kerri Olander


The check-in process at JEN Penang Georgetown by Shangri-La was smooth. Staff provided clear instructions.

— Lina Sokolovsky


The room size at JEN Penang Georgetown by Shangri-La was spacious. Allowed for comfortable movement.

— Laura Hoyos


The view from my room at JEN Penang Georgetown by Shangri-La was disappointing. Lacked scenic appeal.

— Not Zapata


The noise levels at JEN Penang Georgetown by Shangri-La were disruptive. Difficult to sleep peacefully.

— Adriana Gracia


The overall maintenance of JEN Penang Georgetown by Shangri-La was lacking. Visible signs of wear and tear.

— Mackenzie Peredelsky


The view from my room at JEN Penang Georgetown by Shangri-La was dreadful. Overlooked a noisy street.

— Leif Alonso


The general cleanliness at JEN Penang Georgetown by Shangri-La was appalling. Filthy common areas and neglected spaces.

— Clauvin Lean


Parking at JEN Penang Georgetown by Shangri-La was a complete disaster. Limited spaces and exorbitant fees.

— Efi Stallone


The view from my room at JEN Penang Georgetown by Shangri-La was dreadful. Overlooking a noisy and unpleasant scene.

— Edmundo Schurch


Bathroom facilities at JEN Penang Georgetown by Shangri-La were in desperate need of repairs. Frequent leaks and malfunctions.

— Nozomi Fairbank


At JEN Penang Georgetown by Shangri-La, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Didi Daniel


The bed bugs at JEN Penang Georgetown by Shangri-La ruined my stay. Unacceptable conditions and poor management.

— Breanna Laura


The stay at JEN Penang Georgetown by Shangri-La was nothing short of magical. The Shangri-La Hotels and Resorts brand's attention to detail and commitment to guest satisfaction were evident throughout. I can't wait to return to this oasis of luxury.

— Anabel Navellou


I recently had the pleasure of staying at JEN Penang Georgetown by Shangri-La, and it truly felt like a home away from home. The Shangri-La Hotels and Resorts brand's dedication to providing a warm and welcoming atmosphere made my stay memorable.

— Santino Seilheimer


Staying at JEN Penang Georgetown by Shangri-La was a true pleasure. The 4-star experience, paired with the distinctive features of the Shangri-La Hotels and Resorts brand, made for an indulgent and relaxing getaway.

— Duplicate Christoph


JEN Penang Georgetown by Shangri-La, part of the prestigious Shangri-La Hotels and Resorts, provided an experience like no other. The 4-star luxury and the unique offerings of the Shangri-La Hotels and Resorts brand made my stay truly extraordinary.

— Beatrice Peffer


Staying at JEN Penang Georgetown by Shangri-La was a delightful experience. The Shangri-La Hotels and Resorts brand's attention to detail and the 4-star luxury made my visit truly memorable.

— Mackene Christensen


JEN Penang Georgetown by Shangri-La, a part of the esteemed Shangri-La Hotels and Resorts, is a must-visit. The 4-star luxury, coupled with the distinctive features of the Shangri-La Hotels and Resorts brand, ensured a remarkable stay.

— Rainer Marinho


I recently stayed at JEN Penang Georgetown by Shangri-La and was impressed by the impeccable service. The Shangri-La Hotels and Resorts brand's commitment to excellence and the 4-star accommodations made my visit exceptional.

— Garrick Hartwig


I recently stayed at JEN Penang Georgetown by Shangri-La and was blown away by the exceptional service. The Shangri-La Hotels and Resorts brand truly knows how to make guests feel welcome.

— Gill Julie


My visit to JEN Penang Georgetown by Shangri-La in Penang was outstanding. The Shangri-La Hotels and Resorts brand's commitment to quality and the 4-star accommodations made for an unforgettable experience.

— Ekebil Schipke


General Information

Q: What's the primary focus of Shangri-La Hotels and Resorts hotels, and how does it relate to JEN Penang Georgetown by Shangri-La?

A: Shangri-La Hotels and Resorts hotels aim to provide a consistent and reliable experience. JEN Penang Georgetown by Shangri-La is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at JEN Penang Georgetown by Shangri-La?

A: JEN Penang Georgetown by Shangri-La offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does JEN Penang Georgetown by Shangri-La measure up?

A: The 4 stars indicate the quality and services a hotel provides. JEN Penang Georgetown by Shangri-La meets these standards, ensuring a comfortable stay.


Q: Tell me more about JEN Penang Georgetown by Shangri-La's check-in and check-out process. Is it straightforward?

A: Checking in at JEN Penang Georgetown by Shangri-La is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: Can you provide a brief overview of JEN Penang Georgetown by Shangri-La's history, from its opening year to recent renovations?

A: JEN Penang Georgetown by Shangri-La opened its doors to guests in 1986. It has been keeping up with the times through renovations in 2017.


Q: How do guests generally rate their stay at JEN Penang Georgetown by Shangri-La?

A: Guests consistently rate JEN Penang Georgetown by Shangri-La positively, with an average rating of 8.3 based on 6571 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at JEN Penang Georgetown by Shangri-La online?

A: Booking a room at JEN Penang Georgetown by Shangri-La is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with JEN Penang Georgetown by Shangri-La?

A: Yes, booking directly with JEN Penang Georgetown by Shangri-La often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at JEN Penang Georgetown by Shangri-La in advance?

A: Booking in advance at JEN Penang Georgetown by Shangri-La ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at JEN Penang Georgetown by Shangri-La, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at JEN Penang Georgetown by Shangri-La. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at JEN Penang Georgetown by Shangri-La?

A: JEN Penang Georgetown by Shangri-La strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does JEN Penang Georgetown by Shangri-La ensure a secure and hassle-free booking process for guests?

A: JEN Penang Georgetown by Shangri-La employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at JEN Penang Georgetown by Shangri-La?

A: Yes, JEN Penang Georgetown by Shangri-La often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at JEN Penang Georgetown by Shangri-La?

A: Yes, JEN Penang Georgetown by Shangri-La may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does JEN Penang Georgetown by Shangri-La ensure the privacy and security of guest information during the booking process?

A: JEN Penang Georgetown by Shangri-La prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does JEN Penang Georgetown by Shangri-La provide accessible accommodations for guests with special needs?

A: Yes, JEN Penang Georgetown by Shangri-La is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at JEN Penang Georgetown by Shangri-La?

A: JEN Penang Georgetown by Shangri-La understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from JEN Penang Georgetown by Shangri-La?

A: Yes, JEN Penang Georgetown by Shangri-La is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does JEN Penang Georgetown by Shangri-La provide shuttle services to popular attractions or transportation hubs?

A: JEN Penang Georgetown by Shangri-La may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at JEN Penang Georgetown by Shangri-La?

A: Guests often praise the service and hospitality at JEN Penang Georgetown by Shangri-La, describing it as 8.3 based on 6571 reviews.


Frequently Asked

Q: Which hotel chain does JEN Penang Georgetown by Shangri-La belong to?

A: JEN Penang Georgetown by Shangri-La belongs to the Shangri-La Hotels and Resorts chain.


Q: What is the star rating of JEN Penang Georgetown by Shangri-La?

A: JEN Penang Georgetown by Shangri-La has a star rating of 4.


Q: In which city is JEN Penang Georgetown by Shangri-La located?

A: JEN Penang Georgetown by Shangri-La is situated in Penang, Penang, Malaysia.


Q: Can you provide information about JEN Penang Georgetown by Shangri-La's check-in and check-out times?

A: JEN Penang Georgetown by Shangri-La offers check-in from 03:00 PM and check-out until 12:00 PM.


Q: How many rooms does JEN Penang Georgetown by Shangri-La have?

A: JEN Penang Georgetown by Shangri-La has a total of 443 rooms.


Q: When was JEN Penang Georgetown by Shangri-La opened to the public?

A: JEN Penang Georgetown by Shangri-La opened its doors to the public in 1986.


Q: Has JEN Penang Georgetown by Shangri-La undergone any recent renovations?

A: Yes, JEN Penang Georgetown by Shangri-La underwent renovations in 2017.


Q: What is the average rating as per reviews for JEN Penang Georgetown by Shangri-La?

A: JEN Penang Georgetown by Shangri-La holds an average rating of 8.3 based on reviews.


Q: Can you provide information about JEN Penang Georgetown by Shangri-La's accommodation types?

A: JEN Penang Georgetown by Shangri-La offers various types of accommodations, including Hotel.


Q: Discover the allure of JEN Penang Georgetown by Shangri-La - What sets its accommodations apart?

A: JEN Penang Georgetown by Shangri-La captivates guests with its unique Hotel accommodations.


Q: JEN Penang Georgetown by Shangri-La Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding JEN Penang Georgetown by Shangri-La and the factors contributing to its star rating.


Q: JEN Penang Georgetown by Shangri-La Essence - What makes its presence in Penang truly unforgettable?

A: Immerse yourself in the essence of JEN Penang Georgetown by Shangri-La and its impact on the vibrant city of Penang.


Q: JEN Penang Georgetown by Shangri-La Unveiled - A visual journey through its distinctive features.

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Q: JEN Penang Georgetown by Shangri-La Symphony - How has it harmonized with the spirit of Penang?

A: Delve into the symphony of JEN Penang Georgetown by Shangri-La as it resonates with the cultural heartbeat of Penang.


Q: JEN Penang Georgetown by Shangri-La Oasis - A haven of tranquility in Penang. What sets it apart?

A: Discover why JEN Penang Georgetown by Shangri-La is considered an oasis of tranquility amidst the bustling energy of Penang.


Q: JEN Penang Georgetown by Shangri-La Renaissance - How has it evolved since its opening in 1986?

A: Take a journey through the renaissance of JEN Penang Georgetown by Shangri-La, exploring its evolution since 1986.


Q: JEN Penang Georgetown by Shangri-La Chronicles - An animated tale of its history and modernity.

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Q: JEN Penang Georgetown by Shangri-La Horizon - A panoramic view of its surroundings. What lies beyond?

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Q: JEN Penang Georgetown by Shangri-La Canvas - An artistic portrayal of its facilities and amenities.

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Q: JEN Penang Georgetown by Shangri-La Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: JEN Penang Georgetown by Shangri-La Mirage - What illusions does it dispel, and what realities does it reveal?

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