Shangri-La Hotels and Resorts in the Heart of Penang, Penang, Malaysia: Reviews on JEN Penang Georgetown by Shangri-La

Discover Luxury at Shangri-La Hotels and Resorts in the Heart of Penang, Malaysia

Prepare to immerse yourself in a world of luxury and sophistication at Shangri-La Hotels and Resorts. Nestled in the heart of Penang, Penang, Malaysia, this Shangri-La Hotels and Resorts promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Shangri-La Hotels and Resorts Exterior

Exquisite Location and Elegant Ambiance

Located at Magazine Road, Penang, Penang, , Malaysia, Shangri-La Hotels and Resorts provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 443 meticulously designed rooms spread across 17 floors, Shangri-La Hotels and Resorts ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1986 and renovation in 2017, showcases a commitment to modernity and timeless elegance.

Shangri-La Hotels and Resorts Interior 1
Shangri-La Hotels and Resorts Interior 2

Luxurious Amenities and Unmatched Views

Shangri-La Hotels and Resorts Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Shangri-La Hotels and Resorts delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Shangri-La Hotels and Resorts is perfectly situated for exploring Penang. With 6571 reviews and an average rating of 8.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 77 USD

Shangri-La Hotels and Resorts Ambiance

Experience unparalleled luxury starting from 77 USD, promising an exclusive and unforgettable stay in Penang, Penang, Malaysia.

Hotel Overview

The 4-star Hotel Jen Penang By Shangri-La offers comfort and convenience whether you're on business or holiday in Penang. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, additional bathroom, additional toilet, bathroom phone, carpeting. The hotel offers various recreational opportunities. Hotel Jen Penang By Shangri-La combines warm hospitality with a lovely ambiance to make your stay in Penang unforgettable.

Guest Ratings and Reviews

Based on 6571 reviews, Shangri-La Hotels and Resorts has an average rating of 8.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Shangri-La Hotels and Resorts. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Penang.

Hotel Summary

Hotel NameJEN Penang Georgetown by Shangri-La
Formerly Known AsTraders Hotel Penang
ChainShangri-La Hotels and Resorts
BrandShangri-La Hotels and Resorts
Star Rating4 Star
Customer Rating8.3/10
Number of Reviews6571
Check-In Time03:00 PM
Check-Out Time12:00 PM
Number of Rooms443
Number of Floors17
Year Opened1986
Year Renovated2017
Rate Starts From77
AddressMagazine Road
CityPenang
StatePenang
CountryMalaysia
ContinentAsia
LocationView on Google Maps

Reviews

The rooftop bar at JEN Penang Georgetown by Shangri-La has amazing views of the city. Perfect for enjoying a sunset cocktail.

— Thai Petrose


Free Wi-Fi was a lifesaver at JEN Penang Georgetown by Shangri-La for catching up on work and staying connected.

— Angy Sylvestre


I'm a regular traveler and stay in a lot of hotels, but JEN Penang Georgetown by Shangri-La really stands out. They care about the details.

— Treweek Sica


The customer service at JEN Penang Georgetown by Shangri-La was exceptional. Every staff member we encountered was friendly and helpful.

— Tanguy Bottiger


The location of JEN Penang Georgetown by Shangri-La was perfect for exploring the city. Many attractions were within walking distance.

— Annabelle Carnegie


We enjoyed the nightly turndown service at JEN Penang Georgetown by Shangri-La. It added a touch of luxury to our stay.

— Caitlin Hackworth


The attention to detail at JEN Penang Georgetown by Shangri-La was impressive. It's clear they take pride in providing a high-quality experience.

— Stephanie Haimo


We appreciated the eco-friendly initiatives at JEN Penang Georgetown by Shangri-La. It's reassuring to stay at a hotel committed to sustainability.

— Giovanni Muir


Fantastic stay at JEN Penang Georgetown by Shangri-La. Central location, comfy beds—highly recommend!

— James Marcia


Appreciated JEN Penang Georgetown by Shangri-La's eco-friendly initiatives. Reassuring to stay at a sustainable hotel.

— Gesine Besancon


In-room amenities at JEN Penang Georgetown by Shangri-La were thoughtful and convenient. Everything we needed.

— Janaye Buddharaju


Spa services at JEN Penang Georgetown by Shangri-La were a highlight. Professional and relaxing—perfect.

— Anca Frank


Cozy ambiance at JEN Penang Georgetown by Shangri-La. The room decor was stylish and inviting.

— Kai Eaton


JEN Penang Georgetown by Shangri-La truly embodies the Shangri-La Hotels and Resorts brand—luxury and comfort in every detail.

— Ryanne Elfassi


In-room amenities at JEN Penang Georgetown by Shangri-La were thoughtful and convenient. Everything we needed.

— Catalina Beier


The spa services at JEN Penang Georgetown by Shangri-La were a highlight. Professional and utterly relaxing.

— Ilaria Elleby


Chose JEN Penang Georgetown by Shangri-La based on reputation and positive reviews. Made the right choice.

— Surrie Cioffi


An average stay at JEN Penang Georgetown by Shangri-La. Clean rooms, but lacking any standout features.

— Mathias Madigan


The room size at JEN Penang Georgetown by Shangri-La was sufficient. Could use some updates for a modern touch.

— Journalist Doran


The view from JEN Penang Georgetown by Shangri-La was average. Expected more considering the location.

— Tyrone Ascotia


The gym facilities at JEN Penang Georgetown by Shangri-La were standard. Decent equipment, but not extensive.

— Paolo Sigmun


The elevator at JEN Penang Georgetown by Shangri-La was functional. No issues encountered during my stay.

— Becci Lee


The overall decor at JEN Penang Georgetown by Shangri-La was neutral. No distinctive features stood out.

— Gian Lapin


The exterior lighting at JEN Penang Georgetown by Shangri-La was adequate. Well-lit in common areas.

— Brandon Harding


The air conditioning in my room at JEN Penang Georgetown by Shangri-La functioned properly. Kept the room cool.

— Coaker Groshek


The guest privacy measures at JEN Penang Georgetown by Shangri-La were satisfactory. No unwarranted intrusions.

— Salome Ciau


The lobby area at JEN Penang Georgetown by Shangri-La was spacious and well-lit. Pleasant ambiance.

— Ersoy Murillo


The overall lighting in my room at JEN Penang Georgetown by Shangri-La was good. No issues with brightness.

— Chema Leonard


The in-room amenities at JEN Penang Georgetown by Shangri-La were comprehensive. Everything needed for a comfortable stay.

— Cori Taveras


The shuttle service at JEN Penang Georgetown by Shangri-La was punctual. Convenient for local transportation.

— Tanguy Choi


The fitness center at JEN Penang Georgetown by Shangri-La had modern equipment. Suitable for a workout routine.

— Hair Wingo


The cleanliness standards at JEN Penang Georgetown by Shangri-La were upheld. Well-maintained throughout.

— Caroti White


The internet connectivity at JEN Penang Georgetown by Shangri-La was unreliable. Frequent disconnections.

— Virgini Ortega


The on-site dining options at JEN Penang Georgetown by Shangri-La were limited. Not suitable for varied preferences.

— Breanna Colentinha


The Wi-Fi at JEN Penang Georgetown by Shangri-La was consistently unreliable. Frequent drops in connectivity.

— Ghita Brotherton


The facilities for business travelers at JEN Penang Georgetown by Shangri-La were severely lacking. Unusable amenities.

— Margot Charles


Furniture and fixtures at JEN Penang Georgetown by Shangri-La were worn and shabby. Clearly in need of replacement.

— Rodrigo Donner


At JEN Penang Georgetown by Shangri-La, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Leah Caddick


Security at JEN Penang Georgetown by Shangri-La was a major concern. Felt unsafe throughout my stay.

— Effie Zhubi


My overall experience at JEN Penang Georgetown by Shangri-La was so bad, I had to cut my stay short.

— Nupur Kreitman


JEN Penang Georgetown by Shangri-La in Penang is a true masterpiece. The 4-star accommodation, coupled with the impeccable service, made my stay unforgettable. The Shangri-La Hotels and Resorts brand has once again proven why it's a leader in the industry.

— Emet Mccourt


I had the pleasure of staying at JEN Penang Georgetown by Shangri-La in Penang, and it was nothing short of amazing. The Shangri-La Hotels and Resorts brand's commitment to quality and the 4-star luxury made my visit truly special.

— Tooner Iwai


Staying at JEN Penang Georgetown by Shangri-La was a delightful experience. The Shangri-La Hotels and Resorts brand's commitment to excellence and the 4-star luxury created the perfect atmosphere for a memorable getaway.

— Krysten Lefrock


From the moment I entered JEN Penang Georgetown by Shangri-La, I felt the warmth of hospitality. The Shangri-La Hotels and Resorts brand's unique offerings and the 4-star accommodations ensured a truly indulgent experience.

— Jaqueline Cofinas


JEN Penang Georgetown by Shangri-La, part of the esteemed Shangri-La Hotels and Resorts, is a destination worth visiting. The 4-star luxury, along with the distinctive features of the Shangri-La Hotels and Resorts brand, ensured a remarkable experience.

— Semhar Houston


JEN Penang Georgetown by Shangri-La, part of the renowned Shangri-La Hotels and Resorts, provides an unmatched experience. The 4-star luxury and unique features of the Shangri-La Hotels and Resorts brand set it apart.

— Ailyn Unwalla


General Information

Q: What's the primary focus of Shangri-La Hotels and Resorts hotels, and how does it relate to JEN Penang Georgetown by Shangri-La?

A: Shangri-La Hotels and Resorts hotels aim to provide a consistent and reliable experience. JEN Penang Georgetown by Shangri-La is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at JEN Penang Georgetown by Shangri-La?

A: JEN Penang Georgetown by Shangri-La offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does JEN Penang Georgetown by Shangri-La measure up?

A: The 4 stars indicate the quality and services a hotel provides. JEN Penang Georgetown by Shangri-La meets these standards, ensuring a comfortable stay.


Q: Tell me more about JEN Penang Georgetown by Shangri-La's check-in and check-out process. Is it straightforward?

A: Checking in at JEN Penang Georgetown by Shangri-La is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: Can you provide a brief overview of JEN Penang Georgetown by Shangri-La's history, from its opening year to recent renovations?

A: JEN Penang Georgetown by Shangri-La opened its doors to guests in 1986. It has been keeping up with the times through renovations in 2017.


Q: How do guests generally rate their stay at JEN Penang Georgetown by Shangri-La?

A: Guests consistently rate JEN Penang Georgetown by Shangri-La positively, with an average rating of 8.3 based on 6571 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at JEN Penang Georgetown by Shangri-La online?

A: Booking a room at JEN Penang Georgetown by Shangri-La is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with JEN Penang Georgetown by Shangri-La?

A: Yes, booking directly with JEN Penang Georgetown by Shangri-La often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at JEN Penang Georgetown by Shangri-La in advance?

A: Booking in advance at JEN Penang Georgetown by Shangri-La ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at JEN Penang Georgetown by Shangri-La, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at JEN Penang Georgetown by Shangri-La. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at JEN Penang Georgetown by Shangri-La?

A: JEN Penang Georgetown by Shangri-La strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does JEN Penang Georgetown by Shangri-La ensure a secure and hassle-free booking process for guests?

A: JEN Penang Georgetown by Shangri-La employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at JEN Penang Georgetown by Shangri-La?

A: Yes, JEN Penang Georgetown by Shangri-La often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at JEN Penang Georgetown by Shangri-La?

A: Yes, JEN Penang Georgetown by Shangri-La may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does JEN Penang Georgetown by Shangri-La ensure the privacy and security of guest information during the booking process?

A: JEN Penang Georgetown by Shangri-La prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does JEN Penang Georgetown by Shangri-La provide accessible accommodations for guests with special needs?

A: Yes, JEN Penang Georgetown by Shangri-La is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at JEN Penang Georgetown by Shangri-La?

A: JEN Penang Georgetown by Shangri-La understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from JEN Penang Georgetown by Shangri-La?

A: Yes, JEN Penang Georgetown by Shangri-La is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does JEN Penang Georgetown by Shangri-La provide shuttle services to popular attractions or transportation hubs?

A: JEN Penang Georgetown by Shangri-La may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at JEN Penang Georgetown by Shangri-La?

A: Guests often praise the service and hospitality at JEN Penang Georgetown by Shangri-La, describing it as 8.3 based on 6571 reviews.


Frequently Asked

Q: Which hotel chain does JEN Penang Georgetown by Shangri-La belong to?

A: JEN Penang Georgetown by Shangri-La belongs to the Shangri-La Hotels and Resorts chain.


Q: What is the star rating of JEN Penang Georgetown by Shangri-La?

A: JEN Penang Georgetown by Shangri-La has a star rating of 4.


Q: In which city is JEN Penang Georgetown by Shangri-La located?

A: JEN Penang Georgetown by Shangri-La is situated in Penang, Penang, Malaysia.


Q: Can you provide information about JEN Penang Georgetown by Shangri-La's check-in and check-out times?

A: JEN Penang Georgetown by Shangri-La offers check-in from 03:00 PM and check-out until 12:00 PM.


Q: How many rooms does JEN Penang Georgetown by Shangri-La have?

A: JEN Penang Georgetown by Shangri-La has a total of 443 rooms.


Q: When was JEN Penang Georgetown by Shangri-La opened to the public?

A: JEN Penang Georgetown by Shangri-La opened its doors to the public in 1986.


Q: Has JEN Penang Georgetown by Shangri-La undergone any recent renovations?

A: Yes, JEN Penang Georgetown by Shangri-La underwent renovations in 2017.


Q: What is the average rating as per reviews for JEN Penang Georgetown by Shangri-La?

A: JEN Penang Georgetown by Shangri-La holds an average rating of 8.3 based on reviews.


Q: Can you provide information about JEN Penang Georgetown by Shangri-La's accommodation types?

A: JEN Penang Georgetown by Shangri-La offers various types of accommodations, including Hotel.


Q: Discover the allure of JEN Penang Georgetown by Shangri-La - What sets its accommodations apart?

A: JEN Penang Georgetown by Shangri-La captivates guests with its unique Hotel accommodations.


Q: JEN Penang Georgetown by Shangri-La Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding JEN Penang Georgetown by Shangri-La and the factors contributing to its star rating.


Q: JEN Penang Georgetown by Shangri-La Essence - What makes its presence in Penang truly unforgettable?

A: Immerse yourself in the essence of JEN Penang Georgetown by Shangri-La and its impact on the vibrant city of Penang.


Q: JEN Penang Georgetown by Shangri-La Unveiled - A visual journey through its distinctive features.

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Q: JEN Penang Georgetown by Shangri-La Symphony - How has it harmonized with the spirit of Penang?

A: Delve into the symphony of JEN Penang Georgetown by Shangri-La as it resonates with the cultural heartbeat of Penang.


Q: JEN Penang Georgetown by Shangri-La Oasis - A haven of tranquility in Penang. What sets it apart?

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Q: JEN Penang Georgetown by Shangri-La Renaissance - How has it evolved since its opening in 1986?

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Q: JEN Penang Georgetown by Shangri-La Chronicles - An animated tale of its history and modernity.

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Q: JEN Penang Georgetown by Shangri-La Horizon - A panoramic view of its surroundings. What lies beyond?

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Q: JEN Penang Georgetown by Shangri-La Canvas - An artistic portrayal of its facilities and amenities.

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Q: JEN Penang Georgetown by Shangri-La Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: JEN Penang Georgetown by Shangri-La Mirage - What illusions does it dispel, and what realities does it reveal?

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