Franks Hotel in the Heart of Surabaya, East Java, Indonesia: Reviews on Franks Hotel

Discover Luxury at Franks Hotel in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Franks Hotel. Nestled in the heart of Surabaya, East Java, Indonesia, this Franks Hotel promises an experience like no other. With a 2-star rating, it stands as a testament to opulence.

Franks Hotel Exterior

Exquisite Location and Elegant Ambiance

Located at Jalan Mulyosari No. 37, Surabaya, East Java, 60112, Indonesia, Franks Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 35 meticulously designed rooms spread across floors, Franks Hotel ensures a personalized experience for every guest.

Franks Hotel Interior 1
Franks Hotel Interior 2

Luxurious Amenities and Unmatched Views

Franks Hotel Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Franks Hotel delivers a 2-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Franks Hotel is perfectly situated for exploring Surabaya. With 13 reviews and an average rating of 8.2/10, you can trust in the quality of service provided.

Premium Experience Starting from 18 USD

Franks Hotel Ambiance

Experience unparalleled luxury starting from 18 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Franks Hotel is a popular choice amongst travelers in Surabaya, whether exploring or just passing through. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, taxi service, 24-hour security are on the list of things guests can enjoy. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like complimentary instant coffee, complimentary tea, mirror, internet access – wireless, internet access – wireless (complimentary). The hotel offers various recreational opportunities. Discover all Surabaya has to offer by making Franks Hotel your base.

Guest Ratings and Reviews

Based on 13 reviews, Franks Hotel has an average rating of 8.2/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Franks Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameFranks Hotel
Star Rating2 Star
Customer Rating8.2/10
Number of Reviews13
Check-In Time02:00 PM
Check-Out Time01:00 PM
Number of Rooms35
Rate Starts From18
AddressJalan Mulyosari No. 37
CitySurabaya
StateEast Java
Zipcode60112
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

Free Wi-Fi was a lifesaver at Franks Hotel for catching up on work and staying connected.

— Body Frankiewicz


The in-house restaurant at Franks Hotel exceeded our expectations. The food was delicious, and the ambiance was lovely.

— Melesa Donald


The location of Franks Hotel was perfect for exploring the city. Many attractions were within walking distance.

— Kara Alhondo


We enjoyed the nightly turndown service at Franks Hotel. It added a touch of luxury to our stay.

— Mariapuerto Bermejo


Our stay at Franks Hotel was nothing short of amazing. From check-in to check-out, the experience was flawless.

— Vip Ruyol


Kudos to the staff at Franks Hotel for their exceptional service. Friendly, attentive, and always willing to assist.

— Katalin Maciborski


The bed linens and pillows at Franks Hotel were so comfortable; we had a great night's sleep every night.

— Valeria Sarkar


Staff at Franks Hotel went above and beyond. Local recommendations led us to hidden gems.

— Alexa Walters


Chose Franks Hotel based on reputation and positive reviews. Excellent choice.

— Jocelyn Lovering


Loved our stay at Franks Hotel. Great location, comfy beds—will return for sure!

— Judie Carlos


Chose Franks Hotel for its central location and it didn't disappoint. Easy access to attractions.

— Nasrin Stabio


Modern design and local charm at Franks Hotel. A perfect blend that made our stay enjoyable.

— Story Booz


The location of Franks Hotel was decent, but nothing remarkable. Expected a bit more.

— Cafetería Coucheron


Overall, Franks Hotel provided a middle-of-the-road experience. Neither impressed nor disappointed.

— Alicen Trentacoste


Check-in and check-out at Franks Hotel were straightforward. No major hassles.

— Mairi Hussein


Housekeeping at Franks Hotel did a decent job. Rooms were kept tidy and clean.

— Sarina Alfond


The business center at Franks Hotel was standard. Adequate for basic work needs.

— Lina Spyrou


The meeting rooms at Franks Hotel were standard. Equipped with basic presentation tools.

— Cancelled Thiermann


The overall maintenance at Franks Hotel was fine. No major issues encountered.

— Vivi Nguyen


The bathroom facilities at Franks Hotel were standard. Shower and toilet were in working order.

— Carolynn Shumate


The room temperature control at Franks Hotel was effective. Easily adjustable to personal preference.

— Horacio Aron


The in-room coffee facilities at Franks Hotel were standard. Provided the expected amenities.

— Delphine Minnick


The guest information materials at Franks Hotel were informative. Useful for first-time visitors.

— Agnes Weinstein


The exterior landscaping at Franks Hotel was well-kept. Contributed to the overall aesthetic.

— Ota Sandoval


The window views from Franks Hotel were pleasant. Overlooked notable landmarks.

— Kris Abrams


The bathroom amenities at Franks Hotel were of good quality. Well-stocked supplies.

— Orysia Hardy


The front desk at Franks Hotel provided helpful local maps. Useful for exploring the area.

— Jocelyn Pamela


The customer service at Franks Hotel was disappointing. Unhelpful staff attitude.

— Tess Iglesias


The overall atmosphere at Franks Hotel was unwelcoming. Lack of warmth.

— Lilith Sanjuan


The response time for room service at Franks Hotel was slow. Impacted convenience.

— Cid Mahoney


The cleanliness of my room at Franks Hotel was appalling. Found dirt and dust everywhere.

— Dhia Bailey


The bathroom facilities at Franks Hotel were in dire need of repairs. Leaks and malfunctions.

— Katherine Marchetto


The bed comfort at Franks Hotel was a nightmare. Unbearably hard mattress and lumpy pillows.

— Stepahanie Escalante


The Wi-Fi at Franks Hotel was consistently unreliable. Frequent drops in connectivity.

— Mariano Hashemi


Wi-Fi at Franks Hotel was persistently unreliable. Frequent drops in connectivity.

— Aurore Turino


Facilities for business travelers at Franks Hotel were severely lacking. Unusable amenities.

— Ashlee Ousley


Avoid Franks Hotel at all costs. It's a complete waste of time and money.

— Wilkie Watkin


The outdated decor at Franks Hotel made it feel like a relic from the past. Needs a complete overhaul.

— Enfermero Hanel


Franks Hotel, part of the prestigious , provided an experience like no other. The 2-star luxury and the unique offerings of the brand made my stay truly extraordinary.

— Brent Hills


My stay at Franks Hotel was nothing short of extraordinary. The brand's commitment to quality and the 2-star accommodations made for an indulgent retreat.

— Jae Carroll


I recently enjoyed a stay at Franks Hotel in Surabaya, and it was fantastic. The brand's unique offerings and the 2-star luxury made my visit truly memorable.

— Barbro Chepe


Franks Hotel in Surabaya is a true gem. The brand's dedication to providing top-notch service, combined with the 2-star luxury, created a perfect retreat.

— Dejan Chamberlain


Franks Hotel, part of the esteemed , is a destination worth visiting. The 2-star luxury, along with the distinctive features of the brand, ensured a remarkable experience.

— Muller Mavris


I had a fantastic time at Franks Hotel, part of the esteemed . The brand's dedication to excellence and the 2-star accommodations were beyond compare.

— Yamile Sorenson


Staying at Franks Hotel was an absolute pleasure. The brand's commitment to providing an extraordinary experience, coupled with the 2-star accommodations, exceeded my expectations.

— Dexelle Winner


General Information

Q: How would you describe the atmosphere and vibe at Franks Hotel?

A: Franks Hotel offers a 2-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 2 stars for hotels, and how does Franks Hotel measure up?

A: The 2 stars indicate the quality and services a hotel provides. Franks Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Franks Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Franks Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 01:00 PM.


Q: How do guests generally rate their stay at Franks Hotel?

A: Guests consistently rate Franks Hotel positively, with an average rating of 8.2 based on 13 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Franks Hotel online?

A: Booking a room at Franks Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Franks Hotel?

A: Yes, booking directly with Franks Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Franks Hotel in advance?

A: Booking in advance at Franks Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Franks Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Franks Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Franks Hotel?

A: Franks Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Franks Hotel ensure a secure and hassle-free booking process for guests?

A: Franks Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Franks Hotel?

A: Yes, Franks Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Franks Hotel?

A: Yes, Franks Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Franks Hotel ensure the privacy and security of guest information during the booking process?

A: Franks Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Franks Hotel provide accessible accommodations for guests with special needs?

A: Yes, Franks Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Franks Hotel?

A: Franks Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Franks Hotel?

A: Yes, Franks Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Franks Hotel provide shuttle services to popular attractions or transportation hubs?

A: Franks Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Franks Hotel?

A: Guests often praise the service and hospitality at Franks Hotel, describing it as 8.2 based on 13 reviews.


Frequently Asked

Q: What is the star rating of Franks Hotel?

A: Franks Hotel has a star rating of 2.


Q: In which city is Franks Hotel located?

A: Franks Hotel is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about Franks Hotel's check-in and check-out times?

A: Franks Hotel offers check-in from 02:00 PM and check-out until 01:00 PM.


Q: How many rooms does Franks Hotel have?

A: Franks Hotel has a total of 35 rooms.


Q: What is the average rating as per reviews for Franks Hotel?

A: Franks Hotel holds an average rating of 8.2 based on reviews.


Q: Can you provide information about Franks Hotel's accommodation types?

A: Franks Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Franks Hotel - What sets its accommodations apart?

A: Franks Hotel captivates guests with its unique Hotel accommodations.


Q: Franks Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Franks Hotel and the factors contributing to its star rating.


Q: Franks Hotel Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Franks Hotel and its impact on the vibrant city of Surabaya.


Q: Franks Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Franks Hotel.


Q: Franks Hotel Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Franks Hotel as it resonates with the cultural heartbeat of Surabaya.


Q: Franks Hotel Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Franks Hotel is considered an oasis of tranquility amidst the bustling energy of Surabaya.


Q: Franks Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Franks Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Franks Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Franks Hotel unique.


Q: Franks Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Franks Hotel.


Q: Franks Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Franks Hotel, uncovering the truths that lie beneath the surface.