Grand Borneo Hotel in the Heart of Kota Kinabalu, Sabah, Malaysia: Reviews on Grand Borneo Hotel

Discover Luxury at Grand Borneo Hotel in the Heart of Kota Kinabalu, Malaysia

Prepare to immerse yourself in a world of luxury and sophistication at Grand Borneo Hotel. Nestled in the heart of Kota Kinabalu, Sabah, Malaysia, this Grand Borneo Hotel promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

Grand Borneo Hotel Exterior

Exquisite Location and Elegant Ambiance

Located at TA-00-01, 1 Borneo Hypermall, Jalan UMS, Kota Kinabalu, Sabah, 88450, Malaysia, Grand Borneo Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 325 meticulously designed rooms spread across 17 floors, Grand Borneo Hotel ensures a personalized experience for every guest.

Grand Borneo Hotel Interior 1
Grand Borneo Hotel Interior 2

Luxurious Amenities and Unmatched Views

Grand Borneo Hotel Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Grand Borneo Hotel delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Grand Borneo Hotel is perfectly situated for exploring Kota Kinabalu. With 5177 reviews and an average rating of 7.6/10, you can trust in the quality of service provided.

Premium Experience Starting from 32 USD

Grand Borneo Hotel Ambiance

Experience unparalleled luxury starting from 32 USD, promising an exclusive and unforgettable stay in Kota Kinabalu, Sabah, Malaysia.

Hotel Overview

Grand Borneo Hotel is conveniently located in the popular 1 Borneo area. The property features a wide range of facilities to make your stay a pleasant experience. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, wheelchair accessible, taxi service. Each guestroom is elegantly furnished and equipped with handy amenities. Access to the hotel's fitness center, indoor pool, karaoke will further enhance your satisfying stay. A welcoming atmosphere and excellent service are what you can expect during your stay at Grand Borneo Hotel.

Guest Ratings and Reviews

Based on 5177 reviews, Grand Borneo Hotel has an average rating of 7.6/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Grand Borneo Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Kota Kinabalu.

Hotel Summary

Hotel NameGrand Borneo Hotel
Formerly Known AsMercure Kota Kinabalu
Star Rating3 Star
Customer Rating7.6/10
Number of Reviews5177
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms325
Number of Floors17
Year Opened2008
Rate Starts From32
AddressTA-00-01, 1 Borneo Hypermall, Jalan UMS
CityKota Kinabalu
StateSabah
Zipcode88450
CountryMalaysia
ContinentAsia
LocationView on Google Maps

Reviews

Staff at Grand Borneo Hotel went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Megan Rey


The rooftop bar at Grand Borneo Hotel has amazing views of the city. Perfect for enjoying a sunset cocktail.

— Fani Mclean


The room decor at Grand Borneo Hotel was tastefully done, creating a cozy and inviting atmosphere.

— Thais Moreault


Breathtaking views from Grand Borneo Hotel. The perfect backdrop for a memorable vacation.

— Dana Schifferdecker


Spotless cleanliness at Grand Borneo Hotel. Felt safe and comfortable throughout our stay.

— Niels Schoonover


Modern design and local charm at Grand Borneo Hotel. A perfect blend that made our stay enjoyable.

— Carolyn Goldberg


The room size at Grand Borneo Hotel was sufficient. Could use some updates for a modern touch.

— Sheila Naum


The Wi-Fi connection at Grand Borneo Hotel was reliable. Met basic connectivity needs.

— Hamilton Benson


The gym facilities at Grand Borneo Hotel were standard. Decent equipment, but not extensive.

— Mazur Viviana


The ambiance at Grand Borneo Hotel was neutral. Neither too lively nor too quiet.

— May Entrenador


The soundproofing at Grand Borneo Hotel was moderate. Some noise could be heard from adjacent rooms.

— Marique Kozlowsky


The toiletries provided by Grand Borneo Hotel were standard. No luxury brands included.

— Henriette Hollman


The guest privacy measures at Grand Borneo Hotel were satisfactory. No unwarranted intrusions.

— Albañil Jessup


The room service at Grand Borneo Hotel was prompt. Meals were delivered within the estimated time.

— Finkler Bibas


The dining options at Grand Borneo Hotel were diverse. A variety of choices for different tastes.

— Hilary Delgado


The business center facilities at Grand Borneo Hotel were functional. Suitable for work-related tasks.

— Devin Hatzenbiler


The bed linens at Grand Borneo Hotel were clean and comfortable. Provided a good night's sleep.

— Briana Parmacek


The food quality at Grand Borneo Hotel was subpar. Limited and unappetizing options.

— Aime Kuensell


The overall atmosphere at Grand Borneo Hotel was unwelcoming. Lack of warmth.

— Paulina Rodrigo


The bathroom facilities at Grand Borneo Hotel were poorly maintained. Plumbing issues.

— Lashana Saroj


The cleanliness of common areas at Grand Borneo Hotel was neglected. Untidy surroundings.

— Lang Domis


The elevators at Grand Borneo Hotel were constantly out of order. Inconvenient for guests.

— Sin Alama


The room furnishings at Grand Borneo Hotel were shabby and worn. Desperately needs renovation.

— Maree Fyodor


The amenities in my room at Grand Borneo Hotel were substandard. Cheap and uncomfortable.

— Yamile Olivas


The general cleanliness at Grand Borneo Hotel was appalling. Filthy common areas and neglected spaces.

— Iya Vidal


The overall upkeep of Grand Borneo Hotel was a disappointment. Clearly neglected and run-down.

— Mette Dorward


The noise levels at Grand Borneo Hotel were intolerable. Sleep quality was severely impacted.

— Silva Berezdivin


Dining at Grand Borneo Hotel was a culinary disaster. Tasteless and poorly presented meals.

— Rahel Justin


The overall atmosphere at Grand Borneo Hotel was dismal. A complete lack of positive energy.

— Reddin Fitzgibbons


Overall upkeep of Grand Borneo Hotel was disappointing. Clearly neglected and deteriorating.

— Pere Hueber


At Grand Borneo Hotel, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Raymundo Dorantes


The lack of COVID-19 safety measures at Grand Borneo Hotel is alarming. No regard for guest well-being.

— Lucila Armali


The food served at Grand Borneo Hotel was barely edible. I wouldn't feed it to my worst enemy.

— Rapoport Abito


From the moment I stepped into Grand Borneo Hotel, I knew I was in for a treat. The 3-star luxury, combined with the views, created an unparalleled experience. It's clear that the brand knows how to make guests feel special.

— Mac Bagheri


I recently had an incredible stay at Grand Borneo Hotel. The brand's commitment to excellence truly shines through in every aspect of the 3-star experience.

— Delfina Kuensell


Grand Borneo Hotel in Kota Kinabalu is a hidden gem. The brand's dedication to providing exceptional service, coupled with the 3-star accommodations, made my visit extraordinary.

— Nicolas Gascoigne


I had the pleasure of staying at Grand Borneo Hotel in Kota Kinabalu, and it was nothing short of amazing. The brand's commitment to quality and the 3-star luxury made my visit truly special.

— Horaria Hurwitz


I recently stayed at Grand Borneo Hotel and was blown away by the exceptional service. The brand truly knows how to make guests feel welcome.

— Jasson Speidel


My visit to Grand Borneo Hotel in Kota Kinabalu was outstanding. The brand's commitment to quality and the 3-star accommodations made for an unforgettable experience.

— Silke Ansley


From the moment I entered Grand Borneo Hotel, I knew it was going to be a special stay. The brand's attention to detail and the 3-star luxury were exceptional.

— Gabriela Muñiz


My experience at Grand Borneo Hotel in Kota Kinabalu was nothing short of exceptional. The brand's commitment to quality and the 3-star accommodations made for a delightful stay.

— Jerildy Copersino


General Information

Q: How would you describe the atmosphere and vibe at Grand Borneo Hotel?

A: Grand Borneo Hotel offers a 3-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3 stars for hotels, and how does Grand Borneo Hotel measure up?

A: The 3 stars indicate the quality and services a hotel provides. Grand Borneo Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Grand Borneo Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Borneo Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Grand Borneo Hotel?

A: Guests consistently rate Grand Borneo Hotel positively, with an average rating of 7.6 based on 5177 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Grand Borneo Hotel online?

A: Booking a room at Grand Borneo Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Grand Borneo Hotel?

A: Yes, booking directly with Grand Borneo Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Grand Borneo Hotel in advance?

A: Booking in advance at Grand Borneo Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Grand Borneo Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Borneo Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Grand Borneo Hotel?

A: Grand Borneo Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Grand Borneo Hotel ensure a secure and hassle-free booking process for guests?

A: Grand Borneo Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Grand Borneo Hotel?

A: Yes, Grand Borneo Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Grand Borneo Hotel?

A: Yes, Grand Borneo Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Grand Borneo Hotel ensure the privacy and security of guest information during the booking process?

A: Grand Borneo Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Grand Borneo Hotel provide accessible accommodations for guests with special needs?

A: Yes, Grand Borneo Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Grand Borneo Hotel?

A: Grand Borneo Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Borneo Hotel?

A: Yes, Grand Borneo Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Grand Borneo Hotel provide shuttle services to popular attractions or transportation hubs?

A: Grand Borneo Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Grand Borneo Hotel?

A: Guests often praise the service and hospitality at Grand Borneo Hotel, describing it as 7.6 based on 5177 reviews.


Frequently Asked

Q: What is the star rating of Grand Borneo Hotel?

A: Grand Borneo Hotel has a star rating of 3.


Q: In which city is Grand Borneo Hotel located?

A: Grand Borneo Hotel is situated in Kota Kinabalu, Sabah, Malaysia.


Q: Can you provide information about Grand Borneo Hotel's check-in and check-out times?

A: Grand Borneo Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Grand Borneo Hotel have?

A: Grand Borneo Hotel has a total of 325 rooms.


Q: When was Grand Borneo Hotel opened to the public?

A: Grand Borneo Hotel opened its doors to the public in 2008.


Q: What is the average rating as per reviews for Grand Borneo Hotel?

A: Grand Borneo Hotel holds an average rating of 7.6 based on reviews.


Q: Can you provide information about Grand Borneo Hotel's accommodation types?

A: Grand Borneo Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Grand Borneo Hotel - What sets its accommodations apart?

A: Grand Borneo Hotel captivates guests with its unique Hotel accommodations.


Q: Grand Borneo Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Grand Borneo Hotel and the factors contributing to its star rating.


Q: Grand Borneo Hotel Essence - What makes its presence in Kota Kinabalu truly unforgettable?

A: Immerse yourself in the essence of Grand Borneo Hotel and its impact on the vibrant city of Kota Kinabalu.


Q: Grand Borneo Hotel Unveiled - A visual journey through its distinctive features.

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Q: Grand Borneo Hotel Symphony - How has it harmonized with the spirit of Kota Kinabalu?

A: Delve into the symphony of Grand Borneo Hotel as it resonates with the cultural heartbeat of Kota Kinabalu.


Q: Grand Borneo Hotel Oasis - A haven of tranquility in Kota Kinabalu. What sets it apart?

A: Discover why Grand Borneo Hotel is considered an oasis of tranquility amidst the bustling energy of Kota Kinabalu.


Q: Grand Borneo Hotel Renaissance - How has it evolved since its opening in 2008?

A: Take a journey through the renaissance of Grand Borneo Hotel, exploring its evolution since 2008.


Q: Grand Borneo Hotel Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Grand Borneo Hotel, seamlessly blending history with modernity.


Q: Grand Borneo Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Grand Borneo Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Grand Borneo Hotel Canvas - An artistic portrayal of its facilities and amenities.

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Q: Grand Borneo Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: Grand Borneo Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

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