Grand Borneo Hotel in the Heart of Kota Kinabalu, Sabah, Malaysia: Reviews on Grand Borneo Hotel

Discover Luxury at Grand Borneo Hotel in the Heart of Kota Kinabalu, Malaysia

Prepare to immerse yourself in a world of luxury and sophistication at Grand Borneo Hotel. Nestled in the heart of Kota Kinabalu, Sabah, Malaysia, this Grand Borneo Hotel promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

Grand Borneo Hotel Exterior

Exquisite Location and Elegant Ambiance

Located at TA-00-01, 1 Borneo Hypermall, Jalan UMS, Kota Kinabalu, Sabah, 88450, Malaysia, Grand Borneo Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 325 meticulously designed rooms spread across 17 floors, Grand Borneo Hotel ensures a personalized experience for every guest.

Grand Borneo Hotel Interior 1
Grand Borneo Hotel Interior 2

Luxurious Amenities and Unmatched Views

Grand Borneo Hotel Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Grand Borneo Hotel delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Grand Borneo Hotel is perfectly situated for exploring Kota Kinabalu. With 5177 reviews and an average rating of 7.6/10, you can trust in the quality of service provided.

Premium Experience Starting from 32 USD

Grand Borneo Hotel Ambiance

Experience unparalleled luxury starting from 32 USD, promising an exclusive and unforgettable stay in Kota Kinabalu, Sabah, Malaysia.

Hotel Overview

Grand Borneo Hotel is conveniently located in the popular 1 Borneo area. The property features a wide range of facilities to make your stay a pleasant experience. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, wheelchair accessible, taxi service. Each guestroom is elegantly furnished and equipped with handy amenities. Access to the hotel's fitness center, indoor pool, karaoke will further enhance your satisfying stay. A welcoming atmosphere and excellent service are what you can expect during your stay at Grand Borneo Hotel.

Guest Ratings and Reviews

Based on 5177 reviews, Grand Borneo Hotel has an average rating of 7.6/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Grand Borneo Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Kota Kinabalu.

Hotel Summary

Hotel NameGrand Borneo Hotel
Formerly Known AsMercure Kota Kinabalu
Star Rating3 Star
Customer Rating7.6/10
Number of Reviews5177
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms325
Number of Floors17
Year Opened2008
Rate Starts From32
AddressTA-00-01, 1 Borneo Hypermall, Jalan UMS
CityKota Kinabalu
StateSabah
Zipcode88450
CountryMalaysia
ContinentAsia
LocationView on Google Maps

Reviews

The fitness center at Grand Borneo Hotel was well-equipped, making it easy to maintain our workout routine during our stay.

— Gisella Video


We enjoyed the nightly turndown service at Grand Borneo Hotel. It added a touch of luxury to our stay.

— Arthurs Chartouni


The services at Grand Borneo Hotel truly set it apart. Attention to detail was evident in every aspect of our stay.

— Sam Benesh


We thoroughly enjoyed the services at Grand Borneo Hotel. It added a unique touch that made our stay memorable.

— Mather Hanel


The lobby ambiance at Grand Borneo Hotel was sophisticated yet welcoming. A great place to unwind after a day of exploration.

— Khalil Yoder


Thoroughly enjoyed the services at Grand Borneo Hotel. Added a unique touch to our stay.

— Jasbir Wiggins


Sophisticated yet welcoming lobby at Grand Borneo Hotel. A great place to unwind.

— Karolyn Alvarez


Cleanliness at Grand Borneo Hotel was commendable. Felt safe and comfortable throughout.

— Pietro Noname


Loved our stay at Grand Borneo Hotel. Great location, comfy beds—will return for sure!

— Anupama Kambach


Stunning views from Grand Borneo Hotel. A picturesque setting for a memorable getaway.

— Tulin Prosperi


Commendable eco-friendly initiatives at Grand Borneo Hotel. Proud to support sustainable practices.

— Seamus Ment


Chose Grand Borneo Hotel based on reputation and positive reviews. Made the right choice.

— Cyndi Gilbert


The room size at Grand Borneo Hotel was sufficient. Could use some updates for a modern touch.

— Emerald Unda


The view from Grand Borneo Hotel was average. Expected more considering the location.

— Marien Briggs


The business center at Grand Borneo Hotel was standard. Adequate for basic work needs.

— Pascale Lubrenecki


The Wi-Fi connection at Grand Borneo Hotel was reliable. No issues with internet connectivity.

— Livia Gaxiola


The bed linens at Grand Borneo Hotel were clean and well-maintained. No issues with hygiene.

— Servaes Cardinal


The toiletry brands provided at Grand Borneo Hotel were recognizable. Quality hygiene products.

— Allie Eisenberg


The room temperature at Grand Borneo Hotel was easily adjustable. Climate control worked well.

— Berliat Belosevic


The parking fees at Grand Borneo Hotel were excessive. Unexpected additional cost.

— Dennis Defelice


The check-in process at Grand Borneo Hotel was chaotic. Long wait times.

— Kelly Quintero


The bed comfort at Grand Borneo Hotel was unsatisfactory. Hard mattress and flat pillows.

— Suma Hotchkiss


The response time for room service at Grand Borneo Hotel was slow. Impacted convenience.

— Marcel Carr


The service quality at Grand Borneo Hotel was abysmal. Rude and unprofessional staff.

— Bloquada Case


The parking situation at Grand Borneo Hotel was a nightmare. Limited spaces and high fees.

— Magali Camilla


The room service at Grand Borneo Hotel was consistently slow. Frustrating delays in responses.

— Darren Cherry


The view from my room at Grand Borneo Hotel was dreadful. Overlooking a noisy and unpleasant scene.

— Hedda Rorell


Facilities for business travelers at Grand Borneo Hotel were severely lacking. Unusable amenities.

— Kendra Brandin


Grand Borneo Hotel was a complete disaster. From check-in to check-out, nothing went smoothly.

— Sally Gratton


The state of hygiene at Grand Borneo Hotel was horrifying. I wouldn't dare stay there again.

— Ferdinando Kelley


I encountered multiple maintenance issues at Grand Borneo Hotel. Clearly, no one cares about upkeep.

— Luz White


Staying at Grand Borneo Hotel was like stepping into a dream. The brand's commitment to excellence was evident in every aspect, from the well-appointed rooms to the top-notch service. I couldn't have asked for a better experience.

— Nailya Vecerril


Staying at Grand Borneo Hotel was a true pleasure. The 3-star experience, paired with the distinctive features of the brand, made for an indulgent and relaxing getaway.

— Matt Mackay


Grand Borneo Hotel, part of the renowned , provides an unmatched experience. The 3-star luxury and unique features of the brand set it apart from the rest.

— Fillipo Duplicate


Grand Borneo Hotel in Kota Kinabalu is a hidden gem. The brand's dedication to providing exceptional service, coupled with the 3-star accommodations, made my visit extraordinary.

— Marcela Luke


Staying at Grand Borneo Hotel was an absolute joy. The brand's commitment to excellence and the 3-star accommodations created the perfect setting for a memorable getaway.

— Tour Andersen


My stay at Grand Borneo Hotel in Kota Kinabalu was truly memorable. The brand's dedication to excellence, coupled with the 3-star accommodations, made it an unforgettable retreat.

— Riki Elliott


General Information

Q: How would you describe the atmosphere and vibe at Grand Borneo Hotel?

A: Grand Borneo Hotel offers a 3-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3 stars for hotels, and how does Grand Borneo Hotel measure up?

A: The 3 stars indicate the quality and services a hotel provides. Grand Borneo Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Grand Borneo Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Borneo Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Grand Borneo Hotel?

A: Guests consistently rate Grand Borneo Hotel positively, with an average rating of 7.6 based on 5177 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Grand Borneo Hotel online?

A: Booking a room at Grand Borneo Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Grand Borneo Hotel?

A: Yes, booking directly with Grand Borneo Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Grand Borneo Hotel in advance?

A: Booking in advance at Grand Borneo Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Grand Borneo Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Borneo Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Grand Borneo Hotel?

A: Grand Borneo Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Grand Borneo Hotel ensure a secure and hassle-free booking process for guests?

A: Grand Borneo Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Grand Borneo Hotel?

A: Yes, Grand Borneo Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Grand Borneo Hotel?

A: Yes, Grand Borneo Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Grand Borneo Hotel ensure the privacy and security of guest information during the booking process?

A: Grand Borneo Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Grand Borneo Hotel provide accessible accommodations for guests with special needs?

A: Yes, Grand Borneo Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Grand Borneo Hotel?

A: Grand Borneo Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Borneo Hotel?

A: Yes, Grand Borneo Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Grand Borneo Hotel provide shuttle services to popular attractions or transportation hubs?

A: Grand Borneo Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Grand Borneo Hotel?

A: Guests often praise the service and hospitality at Grand Borneo Hotel, describing it as 7.6 based on 5177 reviews.


Frequently Asked

Q: What is the star rating of Grand Borneo Hotel?

A: Grand Borneo Hotel has a star rating of 3.


Q: In which city is Grand Borneo Hotel located?

A: Grand Borneo Hotel is situated in Kota Kinabalu, Sabah, Malaysia.


Q: Can you provide information about Grand Borneo Hotel's check-in and check-out times?

A: Grand Borneo Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Grand Borneo Hotel have?

A: Grand Borneo Hotel has a total of 325 rooms.


Q: When was Grand Borneo Hotel opened to the public?

A: Grand Borneo Hotel opened its doors to the public in 2008.


Q: What is the average rating as per reviews for Grand Borneo Hotel?

A: Grand Borneo Hotel holds an average rating of 7.6 based on reviews.


Q: Can you provide information about Grand Borneo Hotel's accommodation types?

A: Grand Borneo Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Grand Borneo Hotel - What sets its accommodations apart?

A: Grand Borneo Hotel captivates guests with its unique Hotel accommodations.


Q: Grand Borneo Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Grand Borneo Hotel and the factors contributing to its star rating.


Q: Grand Borneo Hotel Essence - What makes its presence in Kota Kinabalu truly unforgettable?

A: Immerse yourself in the essence of Grand Borneo Hotel and its impact on the vibrant city of Kota Kinabalu.


Q: Grand Borneo Hotel Unveiled - A visual journey through its distinctive features.

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Q: Grand Borneo Hotel Symphony - How has it harmonized with the spirit of Kota Kinabalu?

A: Delve into the symphony of Grand Borneo Hotel as it resonates with the cultural heartbeat of Kota Kinabalu.


Q: Grand Borneo Hotel Oasis - A haven of tranquility in Kota Kinabalu. What sets it apart?

A: Discover why Grand Borneo Hotel is considered an oasis of tranquility amidst the bustling energy of Kota Kinabalu.


Q: Grand Borneo Hotel Renaissance - How has it evolved since its opening in 2008?

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Q: Grand Borneo Hotel Chronicles - An animated tale of its history and modernity.

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Q: Grand Borneo Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

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Q: Grand Borneo Hotel Canvas - An artistic portrayal of its facilities and amenities.

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Q: Grand Borneo Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: Grand Borneo Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

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