Grand Borneo Hotel in the Heart of Kota Kinabalu, Sabah, Malaysia: Reviews on Grand Borneo Hotel

Discover Luxury at Grand Borneo Hotel in the Heart of Kota Kinabalu, Malaysia

Prepare to immerse yourself in a world of luxury and sophistication at Grand Borneo Hotel. Nestled in the heart of Kota Kinabalu, Sabah, Malaysia, this Grand Borneo Hotel promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at TA-00-01, 1 Borneo Hypermall, Jalan UMS, Kota Kinabalu, Sabah, 88450, Malaysia, Grand Borneo Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 325 meticulously designed rooms spread across 17 floors, Grand Borneo Hotel ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Grand Borneo Hotel delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Grand Borneo Hotel is perfectly situated for exploring Kota Kinabalu. With 5177 reviews and an average rating of 7.6/10, you can trust in the quality of service provided.

Premium Experience Starting from 32 USD

Experience unparalleled luxury starting from 32 USD, promising an exclusive and unforgettable stay in Kota Kinabalu, Sabah, Malaysia.

Hotel Overview

Grand Borneo Hotel is conveniently located in the popular 1 Borneo area. The property features a wide range of facilities to make your stay a pleasant experience. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, wheelchair accessible, taxi service. Each guestroom is elegantly furnished and equipped with handy amenities. Access to the hotel's fitness center, indoor pool, karaoke will further enhance your satisfying stay. A welcoming atmosphere and excellent service are what you can expect during your stay at Grand Borneo Hotel.

Guest Ratings and Reviews

Based on 5177 reviews, Grand Borneo Hotel has an average rating of 7.6/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Grand Borneo Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Kota Kinabalu.

Hotel Summary

Hotel Name	Grand Borneo Hotel
Formerly Known As	Mercure Kota Kinabalu
Star Rating	3 Star
Customer Rating	7.6/10
Number of Reviews	5177
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	325
Number of Floors	17
Year Opened	2008
Rate Starts From	32
Address	TA-00-01, 1 Borneo Hypermall, Jalan UMS
City	Kota Kinabalu
State	Sabah
Zipcode	88450
Country	Malaysia
Continent	Asia
Location	View on Google Maps

Reviews

The pool was a welcome oasis at Grand Borneo Hotel after a long day exploring. Just what we needed to relax and unwind.

— Kia Kirt

The customer service at Grand Borneo Hotel was exceptional. Every staff member we encountered was friendly and helpful.

— Rylan Keiser

Kudos to the staff at Grand Borneo Hotel for their exceptional service. Friendly, attentive, and always willing to assist.

— Graillot Zamani

The bed linens and pillows at Grand Borneo Hotel were so comfortable; we had a great night's sleep every night.

— Mckenzie Munoz

The check-in process at Grand Borneo Hotel was swift and seamless. A hassle-free start to our wonderful stay.

— Wall Sielert

The in-room amenities at Grand Borneo Hotel were thoughtful and convenient. Everything we needed was right at our fingertips.

— Desayuno Sierra

Complimentary amenities at Grand Borneo Hotel added a special touch. Exceeded expectations.

— Lauryn Schnaid

Staff at Grand Borneo Hotel went above and beyond. Local recommendations led us to hidden gems.

— Carla Gershman

A memorable experience at Grand Borneo Hotel. Impeccable service and attention to detail.

— Sylvia Hughston

Exceptional service at Grand Borneo Hotel. Every aspect, from decor to amenities, exceeded expectations.

— Fabianne Halenda

Grand Borneo Hotel truly embodies the brand—luxury and comfort in every detail.

— Harris Tizzoni

Stunning views from Grand Borneo Hotel. A picturesque setting for a memorable getaway.

— Francesco Mackenzie

Modern design and local charm at Grand Borneo Hotel. A perfect blend that made our stay enjoyable.

— Yvan Murray

The room size at Grand Borneo Hotel was sufficient. Could use some updates for a modern touch.

— Mathieu Lazaros

In-room furnishings at Grand Borneo Hotel were typical. No standout features, but comfortable enough.

— Hedvig Trivedi

In-room amenities at Grand Borneo Hotel were satisfactory. Met basic needs without any frills.

— Leila Bobroff

The lobby area at Grand Borneo Hotel was ordinary. Nothing remarkable about the design.

— Skaro Ciau

The meeting rooms at Grand Borneo Hotel were standard. Equipped with basic presentation tools.

— Burley Mizarahi

The air conditioning in my room at Grand Borneo Hotel functioned properly. Kept the room cool.

— Marshall Alanis

The Wi-Fi connection at Grand Borneo Hotel was reliable. No issues with internet connectivity.

— Moore Moscatelli

The bathroom facilities at Grand Borneo Hotel were standard. Shower and toilet were in working order.

— Bodega Cauchi

The overall cleanliness at Grand Borneo Hotel was acceptable. Common areas were well-maintained.

— Darren Beaird

The elevator system at Grand Borneo Hotel was efficient. Minimal waiting time.

— Yoana Minnick

The lobby area at Grand Borneo Hotel was spacious and well-lit. Pleasant ambiance.

— Kitchen Fudge

The on-site gym at Grand Borneo Hotel had a variety of equipment. Suitable for a quick workout.

— Saraswathi Kaalberg

The overall lighting in my room at Grand Borneo Hotel was good. No issues with brightness.

— Fergus Pritcharno

The bed size at Grand Borneo Hotel was appropriate. Comfortable for a single traveler.

— Juliet Melissas

The on-site bar at Grand Borneo Hotel had a vibrant atmosphere. Ideal for socializing.

— Renetao Kastner

The outdoor seating area at Grand Borneo Hotel was pleasant. Relaxing environment.

— Delfino Plummer

The facilities for business travelers at Grand Borneo Hotel were inadequate. Limited amenities.

— Ash Alekeeva

The parking situation at Grand Borneo Hotel was a nightmare. Limited spaces and high fees.

— Mahan Jamieson

The room furnishings at Grand Borneo Hotel were shabby and worn. Desperately needs renovation.

— Margarita Tasker

The noise levels at Grand Borneo Hotel were unbearable. Sleep quality was severely impacted.

— Giorgio Rizo

The room service at Grand Borneo Hotel was consistently slow. Frustrating delays in responses.

— Vittorio Lachlan

The decor throughout Grand Borneo Hotel was outdated and tacky. Felt stuck in the past.

— Cinthia Khalfina

The general cleanliness at Grand Borneo Hotel was appalling. Filthy common areas and neglected spaces.

— Robson Hoekstra

The elevators at Grand Borneo Hotel were a constant source of frustration. Always out of order.

— Jasmin Guiliani

I wouldn't recommend Grand Borneo Hotel to my worst enemy. A truly awful experience.

— Sogol Conway

Cleanliness was non-existent at Grand Borneo Hotel. The state of the bathrooms was revolting.

— Tim Mangum

The outdated decor at Grand Borneo Hotel made it feel like a relic from the past. Needs a complete overhaul.

— Lord Gitano's

Grand Borneo Hotel in Kota Kinabalu is a true gem. The 3-star accommodation, coupled with the unique views, created an unforgettable experience. From the moment I checked in to the moment I checked out, every detail was perfect.

— Jonie Nienkämper

I recently stayed at Grand Borneo Hotel in Kota Kinabalu, and it was a delight from start to finish. The 3-star luxury, the welcoming staff, and the exquisite decor showcased the excellence of the brand.

— Darci Chambers

I recently had the pleasure of staying at Grand Borneo Hotel, part of the distinguished . The 3-star luxury and unique features of the brand made my stay truly exceptional.

— Griffin Laredo

I recently stayed at Grand Borneo Hotel in Kota Kinabalu and was thoroughly impressed. The brand's commitment to excellence, along with the 3-star accommodations, made my visit exceptional.

— Nancy Pott

Grand Borneo Hotel, part of the renowned , provides an unmatched experience. The 3-star luxury and unique features of the brand set it apart from the rest.

— Irma Wait

Grand Borneo Hotel in Kota Kinabalu is a true gem. The brand's dedication to providing top-notch service, combined with the 3-star luxury, created a perfect retreat.

— Viven Hudak

My recent visit to Grand Borneo Hotel was beyond delightful. The brand's attention to detail and the 3-star accommodations made for an unforgettable stay.

— Ivin Trivedi

Staying at Grand Borneo Hotel was an absolute joy. The brand's commitment to excellence and the 3-star accommodations created the perfect setting for a memorable getaway.

— Oliver Kantrowitz

My stay at Grand Borneo Hotel in Kota Kinabalu was truly memorable. The brand's dedication to excellence, coupled with the 3-star accommodations, made it an unforgettable retreat.

— Marlen Cortina

My experience at Grand Borneo Hotel in Kota Kinabalu was nothing short of exceptional. The brand's commitment to quality and the 3-star accommodations made for a delightful stay.

— Deborah Lekach

General Information

Q: How would you describe the atmosphere and vibe at Grand Borneo Hotel?

A: Grand Borneo Hotel offers a 3-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 3 stars for hotels, and how does Grand Borneo Hotel measure up?

A: The 3 stars indicate the quality and services a hotel provides. Grand Borneo Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Grand Borneo Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Borneo Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at Grand Borneo Hotel?

A: Guests consistently rate Grand Borneo Hotel positively, with an average rating of 7.6 based on 5177 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Grand Borneo Hotel online?

A: Booking a room at Grand Borneo Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Grand Borneo Hotel?

A: Yes, booking directly with Grand Borneo Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Grand Borneo Hotel in advance?

A: Booking in advance at Grand Borneo Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Grand Borneo Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Borneo Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Grand Borneo Hotel?

A: Grand Borneo Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Grand Borneo Hotel ensure a secure and hassle-free booking process for guests?

A: Grand Borneo Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Grand Borneo Hotel?

A: Yes, Grand Borneo Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Grand Borneo Hotel?

A: Yes, Grand Borneo Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Grand Borneo Hotel ensure the privacy and security of guest information during the booking process?

A: Grand Borneo Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Grand Borneo Hotel provide accessible accommodations for guests with special needs?

A: Yes, Grand Borneo Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Grand Borneo Hotel?

A: Grand Borneo Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Borneo Hotel?

A: Yes, Grand Borneo Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Grand Borneo Hotel provide shuttle services to popular attractions or transportation hubs?

A: Grand Borneo Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Grand Borneo Hotel?

A: Guests often praise the service and hospitality at Grand Borneo Hotel, describing it as 7.6 based on 5177 reviews.

Frequently Asked

Q: What is the star rating of Grand Borneo Hotel?

A: Grand Borneo Hotel has a star rating of 3.

Q: In which city is Grand Borneo Hotel located?

A: Grand Borneo Hotel is situated in Kota Kinabalu, Sabah, Malaysia.

Q: Can you provide information about Grand Borneo Hotel's check-in and check-out times?

A: Grand Borneo Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does Grand Borneo Hotel have?

A: Grand Borneo Hotel has a total of 325 rooms.

Q: When was Grand Borneo Hotel opened to the public?

A: Grand Borneo Hotel opened its doors to the public in 2008.

Q: What is the average rating as per reviews for Grand Borneo Hotel?

A: Grand Borneo Hotel holds an average rating of 7.6 based on reviews.

Q: Can you provide information about Grand Borneo Hotel's accommodation types?

A: Grand Borneo Hotel offers various types of accommodations, including Hotel.

Q: Discover the allure of Grand Borneo Hotel - What sets its accommodations apart?

A: Grand Borneo Hotel captivates guests with its unique Hotel accommodations.

Q: Grand Borneo Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Grand Borneo Hotel and the factors contributing to its star rating.

Q: Grand Borneo Hotel Essence - What makes its presence in Kota Kinabalu truly unforgettable?

A: Immerse yourself in the essence of Grand Borneo Hotel and its impact on the vibrant city of Kota Kinabalu.

Q: Grand Borneo Hotel Unveiled - A visual journey through its distinctive features.

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Q: Grand Borneo Hotel Symphony - How has it harmonized with the spirit of Kota Kinabalu?

A: Delve into the symphony of Grand Borneo Hotel as it resonates with the cultural heartbeat of Kota Kinabalu.

Q: Grand Borneo Hotel Oasis - A haven of tranquility in Kota Kinabalu. What sets it apart?

A: Discover why Grand Borneo Hotel is considered an oasis of tranquility amidst the bustling energy of Kota Kinabalu.

Q: Grand Borneo Hotel Renaissance - How has it evolved since its opening in 2008?

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Q: Grand Borneo Hotel Chronicles - An animated tale of its history and modernity.

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Q: Grand Borneo Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Grand Borneo Hotel, offering a glimpse of the enchanting world beyond its walls.

Q: Grand Borneo Hotel Canvas - An artistic portrayal of its facilities and amenities.

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Q: Grand Borneo Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: Grand Borneo Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

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