Grand Hotel Surabaya in the Heart of Surabaya, East Java, Indonesia: Reviews on Grand Hotel Surabaya

Discover Luxury at Grand Hotel Surabaya in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Grand Hotel Surabaya. Nestled in the heart of Surabaya, East Java, Indonesia, this Grand Hotel Surabaya promises an experience like no other. With a 3.5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jalan Pemuda No 19-21, Surabaya, East Java, 60271, Indonesia, Grand Hotel Surabaya provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 100 meticulously designed rooms spread across floors, Grand Hotel Surabaya ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Grand Hotel Surabaya delivers a 3.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Grand Hotel Surabaya is perfectly situated for exploring Surabaya. With 589 reviews and an average rating of 7.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 22 USD

Experience unparalleled luxury starting from 22 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Set in a prime location of Surabaya, Grand Hotel Surabaya puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, convenience store, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at Grand Hotel Surabaya.

Guest Ratings and Reviews

Based on 589 reviews, Grand Hotel Surabaya has an average rating of 7.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Grand Hotel Surabaya. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	Grand Hotel Surabaya
Star Rating	3.5 Star
Customer Rating	7.7/10
Number of Reviews	589
Check-In Time	02:00 PM
Check-Out Time	01:00 PM
Number of Rooms	100
Rate Starts From	22
Address	Jalan Pemuda No 19-21
City	Surabaya
State	East Java
Zipcode	60271
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

The pool was a welcome oasis at Grand Hotel Surabaya after a long day exploring. Just what we needed to relax and unwind.

— Yigit Dixon

The services at Grand Hotel Surabaya truly set it apart. Attention to detail was evident in every aspect of our stay.

— Derrick Herrmann

The complimentary amenities at Grand Hotel Surabaya made our stay extra special. Little touches that exceeded our expectations.

— Visitor Armali

We chose Grand Hotel Surabaya for its reputation, and it lived up to every positive review. An excellent choice for discerning travelers.

— Ida Maloof

Fantastic stay at Grand Hotel Surabaya. Central location, comfy beds—highly recommend!

— Jessica Zarzur

Cleanliness at Grand Hotel Surabaya was commendable. Felt safe and comfortable throughout.

— Mariapuerto Hahn

In-room amenities at Grand Hotel Surabaya were thoughtful and convenient. Everything we needed.

— Tata Onyekere

The conference rooms at Grand Hotel Surabaya were basic. Adequate for small meetings.

— Minako Lamas

The ambiance at Grand Hotel Surabaya was neutral. Neither too lively nor too quiet.

— Elisabetta Helen

The soundproofing at Grand Hotel Surabaya was moderate. Some noise could be heard from adjacent rooms.

— Suraj Neufeld

The lobby area at Grand Hotel Surabaya was ordinary. Nothing remarkable about the design.

— Maruk Villalobos

The mini-fridge in my room at Grand Hotel Surabaya worked well. Kept items cool as expected.

— Robertson Freyn

The toiletries provided by Grand Hotel Surabaya were standard. No luxury brands included.

— Beverly Westveer

The lobby area at Grand Hotel Surabaya was spacious and well-lit. Pleasant ambiance.

— Maximilian Carson

The room decor at Grand Hotel Surabaya was modern. Furnishings were up-to-date.

— Lee Rebolledo

The room service menu at Grand Hotel Surabaya offered a variety of options. Timely delivery.

— Janara Potier

The accessibility features at Grand Hotel Surabaya were thoughtful. Considerate design for all guests.

— Marty Shunn

The in-room entertainment options at Grand Hotel Surabaya were diverse. Catered to various preferences.

— Wendy Atwood

The cleanliness standards at Grand Hotel Surabaya were upheld. Well-maintained throughout.

— Marisa Dhatri

The response time for room service at Grand Hotel Surabaya was slow. Impacted convenience.

— Mairi Donner

The on-site dining options at Grand Hotel Surabaya were limited. Not suitable for varied preferences.

— Ricky Murphy

The check-in process at Grand Hotel Surabaya was a disaster. Endured long queues and delays.

— Janell Zornes

The noise levels at Grand Hotel Surabaya were unbearable. Sleep quality was severely impacted.

— Lilly Lemm

The amenities in my room at Grand Hotel Surabaya were substandard. Cheap and uncomfortable.

— Jillaine Lama

The decor throughout Grand Hotel Surabaya was outdated and tacky. Felt stuck in the past.

— Cayetana Sager

My experience at Grand Hotel Surabaya was nothing short of a nightmare. Terrible service and unresponsive staff.

— Matteo Goldstein

Furniture and fixtures at Grand Hotel Surabaya were worn and shabby. Clearly in need of replacement.

— Leonel Kyle

Facilities for business travelers at Grand Hotel Surabaya were severely lacking. Unusable amenities.

— Csaba Barr

I had to endure constant plumbing issues at Grand Hotel Surabaya. The smell alone was unbearable.

— Cody Lloyd

The lack of COVID-19 safety measures at Grand Hotel Surabaya is alarming. No regard for guest well-being.

— Me2 Ouadha

My recent stay at Grand Hotel Surabaya, part of the , was truly exceptional. From the moment I entered the 3.5-star establishment, I was greeted with warmth and luxury. The brand's promise of comfort was evident in every detail, from the super comfy beds to the exquisite decor.

— Cora Roche

From the moment I entered Grand Hotel Surabaya, I knew it was going to be a special stay. The brand's unique offerings and the 3.5-star luxury created a truly indulgent experience.

— Khalil Venzor

I had the pleasure of experiencing Grand Hotel Surabaya in Surabaya, and it was truly amazing. The brand's commitment to quality and the 3.5-star luxury made my stay exceptional.

— Sheehan Loghmanian

My stay at Grand Hotel Surabaya in Surabaya was truly memorable. The brand's dedication to excellence, coupled with the 3.5-star accommodations, made it an unforgettable retreat.

— Yohara Lansburgh

General Information

Q: How would you describe the atmosphere and vibe at Grand Hotel Surabaya?

A: Grand Hotel Surabaya offers a 3.5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 3.5 stars for hotels, and how does Grand Hotel Surabaya measure up?

A: The 3.5 stars indicate the quality and services a hotel provides. Grand Hotel Surabaya meets these standards, ensuring a comfortable stay.

Q: Tell me more about Grand Hotel Surabaya's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Hotel Surabaya is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 01:00 PM.

Q: How do guests generally rate their stay at Grand Hotel Surabaya?

A: Guests consistently rate Grand Hotel Surabaya positively, with an average rating of 7.7 based on 589 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Grand Hotel Surabaya online?

A: Booking a room at Grand Hotel Surabaya is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Grand Hotel Surabaya?

A: Yes, booking directly with Grand Hotel Surabaya often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Grand Hotel Surabaya in advance?

A: Booking in advance at Grand Hotel Surabaya ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Grand Hotel Surabaya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Hotel Surabaya. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Grand Hotel Surabaya?

A: Grand Hotel Surabaya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Grand Hotel Surabaya ensure a secure and hassle-free booking process for guests?

A: Grand Hotel Surabaya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Grand Hotel Surabaya?

A: Yes, Grand Hotel Surabaya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Grand Hotel Surabaya?

A: Yes, Grand Hotel Surabaya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Grand Hotel Surabaya ensure the privacy and security of guest information during the booking process?

A: Grand Hotel Surabaya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Grand Hotel Surabaya provide accessible accommodations for guests with special needs?

A: Yes, Grand Hotel Surabaya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Grand Hotel Surabaya?

A: Grand Hotel Surabaya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Hotel Surabaya?

A: Yes, Grand Hotel Surabaya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Grand Hotel Surabaya provide shuttle services to popular attractions or transportation hubs?

A: Grand Hotel Surabaya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Grand Hotel Surabaya?

A: Guests often praise the service and hospitality at Grand Hotel Surabaya, describing it as 7.7 based on 589 reviews.

Frequently Asked

Q: What is the star rating of Grand Hotel Surabaya?

A: Grand Hotel Surabaya has a star rating of 3.5.

Q: In which city is Grand Hotel Surabaya located?

A: Grand Hotel Surabaya is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about Grand Hotel Surabaya's check-in and check-out times?

A: Grand Hotel Surabaya offers check-in from 02:00 PM and check-out until 01:00 PM.

Q: How many rooms does Grand Hotel Surabaya have?

A: Grand Hotel Surabaya has a total of 100 rooms.

Q: What is the average rating as per reviews for Grand Hotel Surabaya?

A: Grand Hotel Surabaya holds an average rating of 7.7 based on reviews.

Q: Can you provide information about Grand Hotel Surabaya's accommodation types?

A: Grand Hotel Surabaya offers various types of accommodations, including Hotel.

Q: Discover the allure of Grand Hotel Surabaya - What sets its accommodations apart?

A: Grand Hotel Surabaya captivates guests with its unique Hotel accommodations.

Q: Grand Hotel Surabaya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Grand Hotel Surabaya and the factors contributing to its star rating.

Q: Grand Hotel Surabaya Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Grand Hotel Surabaya and its impact on the vibrant city of Surabaya.

Q: Grand Hotel Surabaya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Grand Hotel Surabaya.

Q: Grand Hotel Surabaya Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Grand Hotel Surabaya as it resonates with the cultural heartbeat of Surabaya.

Q: Grand Hotel Surabaya Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Grand Hotel Surabaya is considered an oasis of tranquility amidst the bustling energy of Surabaya.

Q: Grand Hotel Surabaya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Grand Hotel Surabaya, offering a glimpse of the enchanting world beyond its walls.

Q: Grand Hotel Surabaya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Grand Hotel Surabaya unique.

Q: Grand Hotel Surabaya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Grand Hotel Surabaya.

Q: Grand Hotel Surabaya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Grand Hotel Surabaya, uncovering the truths that lie beneath the surface.