Grand Hotel Surabaya in the Heart of Surabaya, East Java, Indonesia: Reviews on Grand Hotel Surabaya

Discover Luxury at Grand Hotel Surabaya in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Grand Hotel Surabaya. Nestled in the heart of Surabaya, East Java, Indonesia, this Grand Hotel Surabaya promises an experience like no other. With a 3.5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jalan Pemuda No 19-21, Surabaya, East Java, 60271, Indonesia, Grand Hotel Surabaya provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 100 meticulously designed rooms spread across floors, Grand Hotel Surabaya ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Grand Hotel Surabaya delivers a 3.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Grand Hotel Surabaya is perfectly situated for exploring Surabaya. With 589 reviews and an average rating of 7.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 22 USD

Experience unparalleled luxury starting from 22 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Set in a prime location of Surabaya, Grand Hotel Surabaya puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, convenience store, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at Grand Hotel Surabaya.

Guest Ratings and Reviews

Based on 589 reviews, Grand Hotel Surabaya has an average rating of 7.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Grand Hotel Surabaya. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	Grand Hotel Surabaya
Star Rating	3.5 Star
Customer Rating	7.7/10
Number of Reviews	589
Check-In Time	02:00 PM
Check-Out Time	01:00 PM
Number of Rooms	100
Rate Starts From	22
Address	Jalan Pemuda No 19-21
City	Surabaya
State	East Java
Zipcode	60271
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

Surprisingly quiet for a hotel in the city center. We slept like babies at Grand Hotel Surabaya!

— Makuin Mcgrady

We enjoyed the nightly turndown service at Grand Hotel Surabaya. It added a touch of luxury to our stay.

— Britny Jean

The brand promise was fully realized at Grand Hotel Surabaya. A perfect blend of luxury and comfort.

— Aime Szabo

The in-room amenities at Grand Hotel Surabaya were thoughtful and convenient. Everything we needed was right at our fingertips.

— Key Odriozola

Fantastic stay at Grand Hotel Surabaya. Central location, comfy beds—highly recommend!

— Jacko Jacobson

Breathtaking views from Grand Hotel Surabaya. The perfect backdrop for a memorable vacation.

— Bahman Ferner

Spa services at Grand Hotel Surabaya were a highlight. Professional and relaxing—perfect.

— Russ Turken

Kudos to the staff at Grand Hotel Surabaya. Friendly, helpful, and made us feel at home.

— Carl Nottingham

Chose Grand Hotel Surabaya for its central location and it didn't disappoint. Easy access to attractions.

— Niels Braga

The concierge at Grand Hotel Surabaya provided fantastic local insights. Made our stay even more enjoyable.

— Tootsie Hatcher

The spa services at Grand Hotel Surabaya were a highlight. Professional and utterly relaxing.

— Laurence Vara

Spotless cleanliness at Grand Hotel Surabaya. Felt safe and comfortable throughout our stay.

— Deane Bate

Chose Grand Hotel Surabaya based on reputation and positive reviews. Made the right choice.

— Hayley Mougenot

The gym facilities at Grand Hotel Surabaya were standard. Decent equipment, but not extensive.

— Isadora Rubinstein

In-room furnishings at Grand Hotel Surabaya were typical. No standout features, but comfortable enough.

— Raffie Menzel

The ambiance at Grand Hotel Surabaya was neutral. Neither too lively nor too quiet.

— Shamsa Wetherell

The exterior of Grand Hotel Surabaya was average. Didn't leave a lasting impression.

— Ethan Kalincheno

The fitness center at Grand Hotel Surabaya was average. Equipment was basic but functional.

— Breanna Alcantar

The soundproofing in my room at Grand Hotel Surabaya was moderate. Could hear occasional noise from nearby rooms.

— Raimondo Caroline

The bed linens at Grand Hotel Surabaya were clean and well-maintained. No issues with hygiene.

— Sophie Tapia

The on-site parking at Grand Hotel Surabaya was convenient. Accessible with ease.

— Elia Kelley

The front desk staff at Grand Hotel Surabaya were courteous. Offered assistance with a smile.

— Amir Andemariam

The toiletry brands provided at Grand Hotel Surabaya were recognizable. Quality hygiene products.

— Rowan Loba

The shuttle service at Grand Hotel Surabaya was punctual. Convenient for local transportation.

— Frankie Mucci

The customer service at Grand Hotel Surabaya was disappointing. Unhelpful staff attitude.

— Ana Romney

The noise levels at Grand Hotel Surabaya were disruptive. Difficult to sleep peacefully.

— Leanne Bolam

The internet connectivity at Grand Hotel Surabaya was unreliable. Frequent disconnections.

— Luis Wish

The facilities for business travelers at Grand Hotel Surabaya were inadequate. Limited amenities.

— Shar Heinmets

The service quality at Grand Hotel Surabaya was abysmal. Rude and unprofessional staff.

— Kaley Girlfriend

The check-in process at Grand Hotel Surabaya was a disaster. Endured long queues and delays.

— Simg Valle

The food quality at Grand Hotel Surabaya was atrocious. Tasteless and poorly prepared meals.

— Chelsey Gassiraro

The room service at Grand Hotel Surabaya was consistently slow. Frustrating delays in responses.

— Spa Venezia

The facilities for business travelers at Grand Hotel Surabaya were severely lacking. Unusable amenities.

— Ammar Christensen

My experience at Grand Hotel Surabaya was nothing short of a nightmare. Terrible service and unresponsive staff.

— Rosina Jamieson

The state of cleanliness at Grand Hotel Surabaya was appalling. Found dirt and stains in every corner.

— Bernardino Guzman

The noise levels at Grand Hotel Surabaya were intolerable. Sleep quality was severely impacted.

— Mario Escobar

Overall upkeep of Grand Hotel Surabaya was disappointing. Clearly neglected and deteriorating.

— Luc Retreat

The air conditioning system at Grand Hotel Surabaya was a joke. More like a heater than a cooler.

— Ophira Gupta

Security at Grand Hotel Surabaya was a major concern. Felt unsafe throughout my stay.

— Spooner Bernard

The food served at Grand Hotel Surabaya was barely edible. I wouldn't feed it to my worst enemy.

— Kaila Rivard

The unprofessionalism of the staff at Grand Hotel Surabaya was shocking. A total lack of courtesy.

— Christaine Lin

I recently stayed at Grand Hotel Surabaya in Surabaya, and it was a delight from start to finish. The 3.5-star luxury, the welcoming staff, and the exquisite decor showcased the excellence of the brand.

— Graillot Goodsell

Grand Hotel Surabaya in Surabaya is a hidden gem. The brand's dedication to providing top-notch service, combined with the 3.5-star luxury, made my visit a memorable one.

— Massiliano Fitzgibbon

Grand Hotel Surabaya in Surabaya is a true gem. The brand's commitment to excellence, coupled with the 3.5-star accommodations, provided an unforgettable experience.

— Steven Seneca

Grand Hotel Surabaya, a part of the esteemed , is a must-visit. The 3.5-star luxury, coupled with the distinctive features of the brand, ensured a remarkable stay.

— Jesse Cardona

My recent stay at Grand Hotel Surabaya surpassed all expectations. The brand's attention to detail and the 3.5-star accommodations made for an unforgettable retreat.

— Granados Winner

My visit to Grand Hotel Surabaya in Surabaya was truly memorable. The brand's dedication to excellence, along with the 3.5-star accommodations, made it an unforgettable retreat.

— Dennis Fdfsdfd

I recently stayed at Grand Hotel Surabaya and was impressed by the impeccable service. The brand's commitment to excellence and the 3.5-star accommodations made my visit exceptional.

— Angelo Beauchamp

General Information

Q: How would you describe the atmosphere and vibe at Grand Hotel Surabaya?

A: Grand Hotel Surabaya offers a 3.5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 3.5 stars for hotels, and how does Grand Hotel Surabaya measure up?

A: The 3.5 stars indicate the quality and services a hotel provides. Grand Hotel Surabaya meets these standards, ensuring a comfortable stay.

Q: Tell me more about Grand Hotel Surabaya's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Hotel Surabaya is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 01:00 PM.

Q: How do guests generally rate their stay at Grand Hotel Surabaya?

A: Guests consistently rate Grand Hotel Surabaya positively, with an average rating of 7.7 based on 589 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Grand Hotel Surabaya online?

A: Booking a room at Grand Hotel Surabaya is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Grand Hotel Surabaya?

A: Yes, booking directly with Grand Hotel Surabaya often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Grand Hotel Surabaya in advance?

A: Booking in advance at Grand Hotel Surabaya ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Grand Hotel Surabaya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Hotel Surabaya. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Grand Hotel Surabaya?

A: Grand Hotel Surabaya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Grand Hotel Surabaya ensure a secure and hassle-free booking process for guests?

A: Grand Hotel Surabaya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Grand Hotel Surabaya?

A: Yes, Grand Hotel Surabaya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Grand Hotel Surabaya?

A: Yes, Grand Hotel Surabaya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Grand Hotel Surabaya ensure the privacy and security of guest information during the booking process?

A: Grand Hotel Surabaya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Grand Hotel Surabaya provide accessible accommodations for guests with special needs?

A: Yes, Grand Hotel Surabaya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Grand Hotel Surabaya?

A: Grand Hotel Surabaya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Hotel Surabaya?

A: Yes, Grand Hotel Surabaya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Grand Hotel Surabaya provide shuttle services to popular attractions or transportation hubs?

A: Grand Hotel Surabaya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Grand Hotel Surabaya?

A: Guests often praise the service and hospitality at Grand Hotel Surabaya, describing it as 7.7 based on 589 reviews.

Frequently Asked

Q: What is the star rating of Grand Hotel Surabaya?

A: Grand Hotel Surabaya has a star rating of 3.5.

Q: In which city is Grand Hotel Surabaya located?

A: Grand Hotel Surabaya is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about Grand Hotel Surabaya's check-in and check-out times?

A: Grand Hotel Surabaya offers check-in from 02:00 PM and check-out until 01:00 PM.

Q: How many rooms does Grand Hotel Surabaya have?

A: Grand Hotel Surabaya has a total of 100 rooms.

Q: What is the average rating as per reviews for Grand Hotel Surabaya?

A: Grand Hotel Surabaya holds an average rating of 7.7 based on reviews.

Q: Can you provide information about Grand Hotel Surabaya's accommodation types?

A: Grand Hotel Surabaya offers various types of accommodations, including Hotel.

Q: Discover the allure of Grand Hotel Surabaya - What sets its accommodations apart?

A: Grand Hotel Surabaya captivates guests with its unique Hotel accommodations.

Q: Grand Hotel Surabaya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Grand Hotel Surabaya and the factors contributing to its star rating.

Q: Grand Hotel Surabaya Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Grand Hotel Surabaya and its impact on the vibrant city of Surabaya.

Q: Grand Hotel Surabaya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Grand Hotel Surabaya.

Q: Grand Hotel Surabaya Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Grand Hotel Surabaya as it resonates with the cultural heartbeat of Surabaya.

Q: Grand Hotel Surabaya Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Grand Hotel Surabaya is considered an oasis of tranquility amidst the bustling energy of Surabaya.

Q: Grand Hotel Surabaya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Grand Hotel Surabaya, offering a glimpse of the enchanting world beyond its walls.

Q: Grand Hotel Surabaya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Grand Hotel Surabaya unique.

Q: Grand Hotel Surabaya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Grand Hotel Surabaya.

Q: Grand Hotel Surabaya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Grand Hotel Surabaya, uncovering the truths that lie beneath the surface.