Grand Hotel Surabaya in the Heart of Surabaya, East Java, Indonesia: Reviews on Grand Hotel Surabaya

Discover Luxury at Grand Hotel Surabaya in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Grand Hotel Surabaya. Nestled in the heart of Surabaya, East Java, Indonesia, this Grand Hotel Surabaya promises an experience like no other. With a 3.5-star rating, it stands as a testament to opulence.

Grand Hotel Surabaya Exterior

Exquisite Location and Elegant Ambiance

Located at Jalan Pemuda No 19-21, Surabaya, East Java, 60271, Indonesia, Grand Hotel Surabaya provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 100 meticulously designed rooms spread across floors, Grand Hotel Surabaya ensures a personalized experience for every guest.

Grand Hotel Surabaya Interior 1
Grand Hotel Surabaya Interior 2

Luxurious Amenities and Unmatched Views

Grand Hotel Surabaya Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Grand Hotel Surabaya delivers a 3.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Grand Hotel Surabaya is perfectly situated for exploring Surabaya. With 589 reviews and an average rating of 7.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 22 USD

Grand Hotel Surabaya Ambiance

Experience unparalleled luxury starting from 22 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Set in a prime location of Surabaya, Grand Hotel Surabaya puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, convenience store, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at Grand Hotel Surabaya.

Guest Ratings and Reviews

Based on 589 reviews, Grand Hotel Surabaya has an average rating of 7.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Grand Hotel Surabaya. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameGrand Hotel Surabaya
Star Rating3.5 Star
Customer Rating7.7/10
Number of Reviews589
Check-In Time02:00 PM
Check-Out Time01:00 PM
Number of Rooms100
Rate Starts From22
AddressJalan Pemuda No 19-21
CitySurabaya
StateEast Java
Zipcode60271
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

Convenient location and super comfy beds made Grand Hotel Surabaya a great spot for my city break. Would definitely recommend!

— Laurence Buret


The conference facilities at Grand Hotel Surabaya were top-notch. Perfect for our business meetings and events.

— Raffie Martina


The spa services at Grand Hotel Surabaya were fantastic. A great way to unwind after a day of sightseeing.

— Justin Reicherter


The lobby ambiance at Grand Hotel Surabaya was sophisticated yet welcoming. A great place to unwind after a day of exploration.

— Nannette Urzyu


Kudos to Grand Hotel Surabaya's staff—friendly, attentive, and always willing to assist.

— Brooke Banin


Chose Grand Hotel Surabaya for its location—easy access to must-see spots. Didn't disappoint.

— Kent Blein


During our stay at Grand Hotel Surabaya, the concierge provided fantastic local recommendations.

— King Tarica


In-room amenities at Grand Hotel Surabaya were thoughtful and convenient. Everything we needed.

— Abdul Urban


Cozy ambiance at Grand Hotel Surabaya. The room decor was stylish and inviting.

— Booking Dipalma


The concierge at Grand Hotel Surabaya provided fantastic local insights. Made our stay even more enjoyable.

— Jim Creighton


In-room amenities at Grand Hotel Surabaya were thoughtful and convenient. Everything we needed.

— Osvando Maman


Modern design and local charm at Grand Hotel Surabaya. A perfect blend that made our stay enjoyable.

— Shira Downer


The location of Grand Hotel Surabaya was decent, but nothing remarkable. Expected a bit more.

— Daniel Troni


The overall value for money at Grand Hotel Surabaya was fair. Expected a bit more for the price.

— Phadke Nunn


The mini-fridge in my room at Grand Hotel Surabaya worked well. Kept items cool as expected.

— Story Marion


The staff responsiveness at Grand Hotel Surabaya was satisfactory. Addressed queries in a timely manner.

— Shae Cordovia


The overall cleanliness at Grand Hotel Surabaya was acceptable. Common areas were well-maintained.

— Tbd Evans


The provided toiletries at Grand Hotel Surabaya were standard. Basic hygiene products were available.

— Larry Blein


The in-room coffee facilities at Grand Hotel Surabaya were standard. Provided the expected amenities.

— Kyla Bowser


The overall lighting in my room at Grand Hotel Surabaya was good. No issues with brightness.

— Chalars Lemeshko


The accessibility features at Grand Hotel Surabaya were thoughtful. Considerate design for all guests.

— Jeannie Aspell


The view from my room at Grand Hotel Surabaya was disappointing. Lacked scenic appeal.

— Dini Warat


The elevators at Grand Hotel Surabaya were constantly out of order. Inconvenient for guests.

— Angelica Clifford


The bed comfort at Grand Hotel Surabaya was a nightmare. Unbearably hard mattress and lumpy pillows.

— Amelia Ratcliff


The state of cleanliness at Grand Hotel Surabaya was appalling. Found dirt and stains in every corner.

— Wilber Vahaviolos


Wi-Fi at Grand Hotel Surabaya was persistently unreliable. Frequent drops in connectivity.

— Marytere Borman


From the moment I entered Grand Hotel Surabaya, I felt a sense of luxury and comfort. The brand's commitment to quality, paired with the 3.5-star accommodations, exceeded my expectations.

— Vahe Wood


I recently had the pleasure of staying at Grand Hotel Surabaya, part of the distinguished . The 3.5-star luxury and unique features of the brand made my stay truly exceptional.

— Jastinder Gottfried


Grand Hotel Surabaya in Surabaya is a true gem. The brand's dedication to providing top-notch service, combined with the 3.5-star luxury, created a perfect retreat.

— Sandy Taveras


My recent visit to Grand Hotel Surabaya was beyond delightful. The brand's attention to detail and the 3.5-star accommodations made for an unforgettable stay.

— Dana Castner


My stay at Grand Hotel Surabaya in Surabaya was truly memorable. The brand's dedication to excellence, coupled with the 3.5-star accommodations, made it an unforgettable retreat.

— Phillippe Janzen


General Information

Q: How would you describe the atmosphere and vibe at Grand Hotel Surabaya?

A: Grand Hotel Surabaya offers a 3.5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3.5 stars for hotels, and how does Grand Hotel Surabaya measure up?

A: The 3.5 stars indicate the quality and services a hotel provides. Grand Hotel Surabaya meets these standards, ensuring a comfortable stay.


Q: Tell me more about Grand Hotel Surabaya's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Hotel Surabaya is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 01:00 PM.


Q: How do guests generally rate their stay at Grand Hotel Surabaya?

A: Guests consistently rate Grand Hotel Surabaya positively, with an average rating of 7.7 based on 589 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Grand Hotel Surabaya online?

A: Booking a room at Grand Hotel Surabaya is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Grand Hotel Surabaya?

A: Yes, booking directly with Grand Hotel Surabaya often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Grand Hotel Surabaya in advance?

A: Booking in advance at Grand Hotel Surabaya ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Grand Hotel Surabaya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Hotel Surabaya. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Grand Hotel Surabaya?

A: Grand Hotel Surabaya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Grand Hotel Surabaya ensure a secure and hassle-free booking process for guests?

A: Grand Hotel Surabaya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Grand Hotel Surabaya?

A: Yes, Grand Hotel Surabaya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Grand Hotel Surabaya?

A: Yes, Grand Hotel Surabaya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Grand Hotel Surabaya ensure the privacy and security of guest information during the booking process?

A: Grand Hotel Surabaya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Grand Hotel Surabaya provide accessible accommodations for guests with special needs?

A: Yes, Grand Hotel Surabaya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Grand Hotel Surabaya?

A: Grand Hotel Surabaya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Hotel Surabaya?

A: Yes, Grand Hotel Surabaya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Grand Hotel Surabaya provide shuttle services to popular attractions or transportation hubs?

A: Grand Hotel Surabaya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Grand Hotel Surabaya?

A: Guests often praise the service and hospitality at Grand Hotel Surabaya, describing it as 7.7 based on 589 reviews.


Frequently Asked

Q: What is the star rating of Grand Hotel Surabaya?

A: Grand Hotel Surabaya has a star rating of 3.5.


Q: In which city is Grand Hotel Surabaya located?

A: Grand Hotel Surabaya is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about Grand Hotel Surabaya's check-in and check-out times?

A: Grand Hotel Surabaya offers check-in from 02:00 PM and check-out until 01:00 PM.


Q: How many rooms does Grand Hotel Surabaya have?

A: Grand Hotel Surabaya has a total of 100 rooms.


Q: What is the average rating as per reviews for Grand Hotel Surabaya?

A: Grand Hotel Surabaya holds an average rating of 7.7 based on reviews.


Q: Can you provide information about Grand Hotel Surabaya's accommodation types?

A: Grand Hotel Surabaya offers various types of accommodations, including Hotel.


Q: Discover the allure of Grand Hotel Surabaya - What sets its accommodations apart?

A: Grand Hotel Surabaya captivates guests with its unique Hotel accommodations.


Q: Grand Hotel Surabaya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Grand Hotel Surabaya and the factors contributing to its star rating.


Q: Grand Hotel Surabaya Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Grand Hotel Surabaya and its impact on the vibrant city of Surabaya.


Q: Grand Hotel Surabaya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Grand Hotel Surabaya.


Q: Grand Hotel Surabaya Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Grand Hotel Surabaya as it resonates with the cultural heartbeat of Surabaya.


Q: Grand Hotel Surabaya Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Grand Hotel Surabaya is considered an oasis of tranquility amidst the bustling energy of Surabaya.


Q: Grand Hotel Surabaya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Grand Hotel Surabaya, offering a glimpse of the enchanting world beyond its walls.


Q: Grand Hotel Surabaya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Grand Hotel Surabaya unique.


Q: Grand Hotel Surabaya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Grand Hotel Surabaya.


Q: Grand Hotel Surabaya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Grand Hotel Surabaya, uncovering the truths that lie beneath the surface.