Grand Hotel Surabaya in the Heart of Surabaya, East Java, Indonesia: Reviews on Grand Hotel Surabaya

Discover Luxury at Grand Hotel Surabaya in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Grand Hotel Surabaya. Nestled in the heart of Surabaya, East Java, Indonesia, this Grand Hotel Surabaya promises an experience like no other. With a 3.5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jalan Pemuda No 19-21, Surabaya, East Java, 60271, Indonesia, Grand Hotel Surabaya provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 100 meticulously designed rooms spread across floors, Grand Hotel Surabaya ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Grand Hotel Surabaya delivers a 3.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Grand Hotel Surabaya is perfectly situated for exploring Surabaya. With 589 reviews and an average rating of 7.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 22 USD

Experience unparalleled luxury starting from 22 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Set in a prime location of Surabaya, Grand Hotel Surabaya puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, convenience store, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at Grand Hotel Surabaya.

Guest Ratings and Reviews

Based on 589 reviews, Grand Hotel Surabaya has an average rating of 7.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Grand Hotel Surabaya. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	Grand Hotel Surabaya
Star Rating	3.5 Star
Customer Rating	7.7/10
Number of Reviews	589
Check-In Time	02:00 PM
Check-Out Time	01:00 PM
Number of Rooms	100
Rate Starts From	22
Address	Jalan Pemuda No 19-21
City	Surabaya
State	East Java
Zipcode	60271
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

Convenient location and super comfy beds made Grand Hotel Surabaya a great spot for my city break. Would definitely recommend!

— Ana Briggs

Grand Hotel Surabaya is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Norberto Byargeon

The attention to detail at Grand Hotel Surabaya was impressive. It's clear they take pride in providing a high-quality experience.

— Isabelle Richardson

The room decor at Grand Hotel Surabaya was tastefully done, creating a cozy and inviting atmosphere.

— Ivonn Goodridge

We thoroughly enjoyed the services at Grand Hotel Surabaya. It added a unique touch that made our stay memorable.

— Arleta Joanou

The design and architecture of Grand Hotel Surabaya reflected a perfect blend of modernity and local charm.

— Billie Atteberry

Staff at Grand Hotel Surabaya went above and beyond. Local recommendations led us to hidden gems.

— Carolyn Marks

Spotless cleanliness at Grand Hotel Surabaya. Felt safe and comfortable throughout our stay.

— Smeloff Steve

Modern design and local charm at Grand Hotel Surabaya. A perfect blend that made our stay enjoyable.

— Chapman Sarquis

In-room furnishings at Grand Hotel Surabaya were typical. No standout features, but comfortable enough.

— Holly Carol

In-room amenities at Grand Hotel Surabaya were satisfactory. Met basic needs without any frills.

— Jacques Warren

The toiletries provided by Grand Hotel Surabaya were standard. No luxury brands included.

— Conti Kubt

The guest privacy measures at Grand Hotel Surabaya were satisfactory. No unwarranted intrusions.

— Reta Hennessy

The bed linens at Grand Hotel Surabaya were clean and well-maintained. No issues with hygiene.

— Priscila Rosado

The hotel signage at Grand Hotel Surabaya was clear. Easy navigation around the premises.

— Noberto Newborne

The housekeeping service at Grand Hotel Surabaya was thorough. Rooms consistently well-maintained.

— Annette Pagano

The soundproofing in my room at Grand Hotel Surabaya was effective. Minimal outside noise.

— Paloma Samsara

The room service menu at Grand Hotel Surabaya offered a variety of options. Timely delivery.

— Brook Estrada

The staff professionalism at Grand Hotel Surabaya was noticeable. Courteous interactions.

— Amie Bayardo

The accessibility features at Grand Hotel Surabaya were thoughtful. Considerate design for all guests.

— Chelsey Manrique

The in-room entertainment options at Grand Hotel Surabaya were diverse. Catered to various preferences.

— Kasper Malouf

The outdoor seating area at Grand Hotel Surabaya was pleasant. Relaxing environment.

— Krista Fink

The cleanliness of my room at Grand Hotel Surabaya left much to be desired. Not up to standard.

— Ksenya Bonnet

The elevator at Grand Hotel Surabaya was unreliable. Often experienced delays.

— Meryl Catona

The food quality at Grand Hotel Surabaya was subpar. Limited and unappetizing options.

— Bahareh Logiurato

The decor in the lobby of Grand Hotel Surabaya was outdated. Failed to impress.

— Erol Bourquin

The overall maintenance of Grand Hotel Surabaya was lacking. Visible signs of wear and tear.

— Callaghan Vanderhoop

The elevators at Grand Hotel Surabaya were constantly out of order. Inconvenient for guests.

— Elyssa Polishook

The bed comfort at Grand Hotel Surabaya was a nightmare. Unbearably hard mattress and lumpy pillows.

— Kimberlie Garibay

The general cleanliness at Grand Hotel Surabaya was appalling. Filthy common areas and neglected spaces.

— Fausto Emerson

The overall atmosphere at Grand Hotel Surabaya was dismal. A complete lack of positive energy.

— Denee Kaiser

Wi-Fi at Grand Hotel Surabaya was persistently unreliable. Frequent drops in connectivity.

— Damien Spence

Decor throughout Grand Hotel Surabaya was outdated and unappealing. Felt like a time warp.

— Audrey Mclurg

Overall upkeep of Grand Hotel Surabaya was disappointing. Clearly neglected and deteriorating.

— Elias Delia

At Grand Hotel Surabaya, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Tba Askew

I had the pleasure of staying at Grand Hotel Surabaya in Surabaya, and it exceeded all expectations. The 3.5-star experience was complemented by the attentive staff and the delightful amenities. The brand truly knows how to create a memorable experience.

— Nydis Zacharias

My recent stay at Grand Hotel Surabaya was exceptional. The brand's commitment to excellence, paired with the 3.5-star accommodations, created the perfect setting for a relaxing getaway.

— Esra Paula

Grand Hotel Surabaya in Surabaya is a true gem. The brand's commitment to excellence, coupled with the 3.5-star accommodations, provided an unforgettable experience.

— Janara Inzani

I recently stayed at Grand Hotel Surabaya in Surabaya and was thoroughly impressed. The brand's commitment to excellence, along with the 3.5-star accommodations, made my visit exceptional.

— Luba Paananen

I recently had an incredible stay at Grand Hotel Surabaya. The brand's commitment to excellence truly shines through in every aspect of the 3.5-star experience.

— Melisa Cowden

Staying at Grand Hotel Surabaya was a delightful experience. The brand's commitment to excellence and the 3.5-star luxury created the perfect atmosphere for a memorable getaway.

— Ramiro Senior

My visit to Grand Hotel Surabaya in Surabaya was truly memorable. The brand's dedication to excellence, along with the 3.5-star accommodations, made it an unforgettable retreat.

— Katja Piscione

General Information

Q: How would you describe the atmosphere and vibe at Grand Hotel Surabaya?

A: Grand Hotel Surabaya offers a 3.5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 3.5 stars for hotels, and how does Grand Hotel Surabaya measure up?

A: The 3.5 stars indicate the quality and services a hotel provides. Grand Hotel Surabaya meets these standards, ensuring a comfortable stay.

Q: Tell me more about Grand Hotel Surabaya's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Hotel Surabaya is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 01:00 PM.

Q: How do guests generally rate their stay at Grand Hotel Surabaya?

A: Guests consistently rate Grand Hotel Surabaya positively, with an average rating of 7.7 based on 589 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Grand Hotel Surabaya online?

A: Booking a room at Grand Hotel Surabaya is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Grand Hotel Surabaya?

A: Yes, booking directly with Grand Hotel Surabaya often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Grand Hotel Surabaya in advance?

A: Booking in advance at Grand Hotel Surabaya ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Grand Hotel Surabaya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Hotel Surabaya. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Grand Hotel Surabaya?

A: Grand Hotel Surabaya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Grand Hotel Surabaya ensure a secure and hassle-free booking process for guests?

A: Grand Hotel Surabaya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Grand Hotel Surabaya?

A: Yes, Grand Hotel Surabaya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Grand Hotel Surabaya?

A: Yes, Grand Hotel Surabaya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Grand Hotel Surabaya ensure the privacy and security of guest information during the booking process?

A: Grand Hotel Surabaya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Grand Hotel Surabaya provide accessible accommodations for guests with special needs?

A: Yes, Grand Hotel Surabaya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Grand Hotel Surabaya?

A: Grand Hotel Surabaya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Hotel Surabaya?

A: Yes, Grand Hotel Surabaya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Grand Hotel Surabaya provide shuttle services to popular attractions or transportation hubs?

A: Grand Hotel Surabaya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Grand Hotel Surabaya?

A: Guests often praise the service and hospitality at Grand Hotel Surabaya, describing it as 7.7 based on 589 reviews.

Frequently Asked

Q: What is the star rating of Grand Hotel Surabaya?

A: Grand Hotel Surabaya has a star rating of 3.5.

Q: In which city is Grand Hotel Surabaya located?

A: Grand Hotel Surabaya is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about Grand Hotel Surabaya's check-in and check-out times?

A: Grand Hotel Surabaya offers check-in from 02:00 PM and check-out until 01:00 PM.

Q: How many rooms does Grand Hotel Surabaya have?

A: Grand Hotel Surabaya has a total of 100 rooms.

Q: What is the average rating as per reviews for Grand Hotel Surabaya?

A: Grand Hotel Surabaya holds an average rating of 7.7 based on reviews.

Q: Can you provide information about Grand Hotel Surabaya's accommodation types?

A: Grand Hotel Surabaya offers various types of accommodations, including Hotel.

Q: Discover the allure of Grand Hotel Surabaya - What sets its accommodations apart?

A: Grand Hotel Surabaya captivates guests with its unique Hotel accommodations.

Q: Grand Hotel Surabaya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Grand Hotel Surabaya and the factors contributing to its star rating.

Q: Grand Hotel Surabaya Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Grand Hotel Surabaya and its impact on the vibrant city of Surabaya.

Q: Grand Hotel Surabaya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Grand Hotel Surabaya.

Q: Grand Hotel Surabaya Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Grand Hotel Surabaya as it resonates with the cultural heartbeat of Surabaya.

Q: Grand Hotel Surabaya Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Grand Hotel Surabaya is considered an oasis of tranquility amidst the bustling energy of Surabaya.

Q: Grand Hotel Surabaya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Grand Hotel Surabaya, offering a glimpse of the enchanting world beyond its walls.

Q: Grand Hotel Surabaya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Grand Hotel Surabaya unique.

Q: Grand Hotel Surabaya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Grand Hotel Surabaya.

Q: Grand Hotel Surabaya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Grand Hotel Surabaya, uncovering the truths that lie beneath the surface.