Grand Hotel Surabaya in the Heart of Surabaya, East Java, Indonesia: Reviews on Grand Hotel Surabaya

Discover Luxury at Grand Hotel Surabaya in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Grand Hotel Surabaya. Nestled in the heart of Surabaya, East Java, Indonesia, this Grand Hotel Surabaya promises an experience like no other. With a 3.5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jalan Pemuda No 19-21, Surabaya, East Java, 60271, Indonesia, Grand Hotel Surabaya provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 100 meticulously designed rooms spread across floors, Grand Hotel Surabaya ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Grand Hotel Surabaya delivers a 3.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Grand Hotel Surabaya is perfectly situated for exploring Surabaya. With 589 reviews and an average rating of 7.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 22 USD

Experience unparalleled luxury starting from 22 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Set in a prime location of Surabaya, Grand Hotel Surabaya puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, convenience store, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at Grand Hotel Surabaya.

Guest Ratings and Reviews

Based on 589 reviews, Grand Hotel Surabaya has an average rating of 7.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Grand Hotel Surabaya. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	Grand Hotel Surabaya
Star Rating	3.5 Star
Customer Rating	7.7/10
Number of Reviews	589
Check-In Time	02:00 PM
Check-Out Time	01:00 PM
Number of Rooms	100
Rate Starts From	22
Address	Jalan Pemuda No 19-21
City	Surabaya
State	East Java
Zipcode	60271
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

The rooftop bar at Grand Hotel Surabaya has amazing views of the city. Perfect for enjoying a sunset cocktail.

— Binfoh Yaga

Grand Hotel Surabaya is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Matteo Peat

I'm a regular traveler and stay in a lot of hotels, but Grand Hotel Surabaya really stands out. They care about the details.

— Lychota Tres

The customer service at Grand Hotel Surabaya was exceptional. Every staff member we encountered was friendly and helpful.

— Vit Patel

Our room had a breathtaking view of Surabaya from Grand Hotel Surabaya. It made our stay even more memorable.

— Marcela Turcotte

The brand promise was fully realized at Grand Hotel Surabaya. A perfect blend of luxury and comfort.

— Tzipora Bertha

The attention to cleanliness at Grand Hotel Surabaya was commendable. We felt safe and comfortable throughout our stay.

— Campbell Tejeda

We chose Grand Hotel Surabaya for its reputation, and it lived up to every positive review. An excellent choice for discerning travelers.

— Yury Cassandra

Impressed with Grand Hotel Surabaya's attention to detail. Flawless experience from start to finish.

— Hila Berardi

Thoroughly enjoyed the services at Grand Hotel Surabaya. Added a unique touch to our stay.

— Telsys Daniero

Check-in at Grand Hotel Surabaya was swift and seamless. A smooth start to our wonderful stay.

— Nigel Michels

Thoroughly enjoyed the distinctive services at Grand Hotel Surabaya. Made our stay unique.

— Patric Beckert

Modern design and local charm at Grand Hotel Surabaya. A perfect blend that made our stay enjoyable.

— Adriano Duggan

The facilities at Grand Hotel Surabaya were standard. Nothing extraordinary, but met our basic needs.

— Anca Herzberg

Adequate amenities at Grand Hotel Surabaya. Didn't go above and beyond, but served their purpose.

— Lauri Forness

The elevator at Grand Hotel Surabaya was functional. No issues encountered during my stay.

— Nickola Monroy

The toiletries provided by Grand Hotel Surabaya were standard. No luxury brands included.

— Fisher Zaitz

The room decor at Grand Hotel Surabaya was modest. Could use a more modern touch.

— Kasia Mercado

The Wi-Fi connection at Grand Hotel Surabaya was reliable. No issues with internet connectivity.

— Olivia Rodriguez

The guest privacy measures at Grand Hotel Surabaya were satisfactory. No unwarranted intrusions.

— Maancy Kumar

The in-room safe at Grand Hotel Surabaya was functional. Provided secure storage for valuables.

— Even Scarnatto

The elevator system at Grand Hotel Surabaya was efficient. Minimal waiting time.

— Oriana Cunningham

The lobby area at Grand Hotel Surabaya was spacious and well-lit. Pleasant ambiance.

— Pedicure Kendall

The front desk staff at Grand Hotel Surabaya were courteous. Offered assistance with a smile.

— Benn Wolfson

The staff responsiveness at Grand Hotel Surabaya was commendable. Quick assistance when needed.

— Shauna Fitschen

The parking facilities at Grand Hotel Surabaya were convenient. Accessible and secure.

— Family Alarcón

The accessibility features at Grand Hotel Surabaya were thoughtful. Considerate design for all guests.

— Els Colligan

The cleanliness standards at Grand Hotel Surabaya were upheld. Well-maintained throughout.

— Chaaban Liedtke

The overall decor theme at Grand Hotel Surabaya was cohesive. Aesthetic consistency.

— Virgi Jaime

The elevator at Grand Hotel Surabaya was unreliable. Often experienced delays.

— Florencia Wingo

The noise levels at Grand Hotel Surabaya were disruptive. Difficult to sleep peacefully.

— Olof Florent

The overall ambiance at Grand Hotel Surabaya was depressing. Lack of positive energy.

— Leonie Shimono

The amenities in my room at Grand Hotel Surabaya were substandard. Cheap and uncomfortable.

— Ill Harding

The check-in process at Grand Hotel Surabaya was chaotic and disorganized. Endured long queues and confusion.

— Aurelie Benidze

Dining at Grand Hotel Surabaya was a culinary disaster. Tasteless and poorly presented meals.

— Hargreaves Stellar

Grand Hotel Surabaya was a complete disaster. From check-in to check-out, nothing went smoothly.

— Bener Pezzotti

The lack of COVID-19 safety measures at Grand Hotel Surabaya is alarming. No regard for guest well-being.

— Breanna Eidelstein

My room at Grand Hotel Surabaya had a distinct musty smell. Clearly, not properly ventilated.

— Frederic Ariel

I recently enjoyed a city break at Grand Hotel Surabaya in Surabaya. The central and convenient location, combined with the 3.5-star luxury, made it the perfect spot for relaxation. The brand lived up to its reputation, providing a seamless and enjoyable stay.

— Cam Bussey

The stay at Grand Hotel Surabaya was nothing short of magical. The brand's attention to detail and commitment to guest satisfaction were evident throughout. I can't wait to return to this oasis of luxury.

— Basia Dion

From the moment I stepped into Grand Hotel Surabaya, I knew I was in for a treat. The 3.5-star luxury, combined with the views, created an unparalleled experience. It's clear that the brand knows how to make guests feel special.

— Jaqueline Wegner

The attention to detail at Grand Hotel Surabaya, part of the renowned , was truly remarkable. The 3.5-star experience, combined with the unique offerings of the brand, made my stay unforgettable.

— Eduardo Chitre

Grand Hotel Surabaya exceeded all expectations. The brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Bart Meyerer

Staying at Grand Hotel Surabaya was a true pleasure. The 3.5-star experience, paired with the distinctive features of the brand, made for an indulgent and relaxing getaway.

— Arthur Leal

Grand Hotel Surabaya, part of the prestigious , provided an experience like no other. The 3.5-star luxury and the unique offerings of the brand made my stay truly extraordinary.

— Anabel Ardalan

Grand Hotel Surabaya, a part of the esteemed , is a must-visit. The 3.5-star luxury, coupled with the distinctive features of the brand, ensured a remarkable stay.

— Heitor Goebl

Grand Hotel Surabaya, part of the distinguished , is a destination worth revisiting. The 3.5-star luxury and unique features of the brand ensured a memorable experience.

— Siffat Caron

I had the pleasure of staying at Grand Hotel Surabaya recently, and it was outstanding. The brand's attention to detail and the 3.5-star accommodations exceeded my expectations.

— Rodney Ariel

General Information

Q: How would you describe the atmosphere and vibe at Grand Hotel Surabaya?

A: Grand Hotel Surabaya offers a 3.5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 3.5 stars for hotels, and how does Grand Hotel Surabaya measure up?

A: The 3.5 stars indicate the quality and services a hotel provides. Grand Hotel Surabaya meets these standards, ensuring a comfortable stay.

Q: Tell me more about Grand Hotel Surabaya's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Hotel Surabaya is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 01:00 PM.

Q: How do guests generally rate their stay at Grand Hotel Surabaya?

A: Guests consistently rate Grand Hotel Surabaya positively, with an average rating of 7.7 based on 589 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Grand Hotel Surabaya online?

A: Booking a room at Grand Hotel Surabaya is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Grand Hotel Surabaya?

A: Yes, booking directly with Grand Hotel Surabaya often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Grand Hotel Surabaya in advance?

A: Booking in advance at Grand Hotel Surabaya ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Grand Hotel Surabaya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Hotel Surabaya. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Grand Hotel Surabaya?

A: Grand Hotel Surabaya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Grand Hotel Surabaya ensure a secure and hassle-free booking process for guests?

A: Grand Hotel Surabaya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Grand Hotel Surabaya?

A: Yes, Grand Hotel Surabaya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Grand Hotel Surabaya?

A: Yes, Grand Hotel Surabaya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Grand Hotel Surabaya ensure the privacy and security of guest information during the booking process?

A: Grand Hotel Surabaya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Grand Hotel Surabaya provide accessible accommodations for guests with special needs?

A: Yes, Grand Hotel Surabaya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Grand Hotel Surabaya?

A: Grand Hotel Surabaya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Hotel Surabaya?

A: Yes, Grand Hotel Surabaya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Grand Hotel Surabaya provide shuttle services to popular attractions or transportation hubs?

A: Grand Hotel Surabaya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Grand Hotel Surabaya?

A: Guests often praise the service and hospitality at Grand Hotel Surabaya, describing it as 7.7 based on 589 reviews.

Frequently Asked

Q: What is the star rating of Grand Hotel Surabaya?

A: Grand Hotel Surabaya has a star rating of 3.5.

Q: In which city is Grand Hotel Surabaya located?

A: Grand Hotel Surabaya is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about Grand Hotel Surabaya's check-in and check-out times?

A: Grand Hotel Surabaya offers check-in from 02:00 PM and check-out until 01:00 PM.

Q: How many rooms does Grand Hotel Surabaya have?

A: Grand Hotel Surabaya has a total of 100 rooms.

Q: What is the average rating as per reviews for Grand Hotel Surabaya?

A: Grand Hotel Surabaya holds an average rating of 7.7 based on reviews.

Q: Can you provide information about Grand Hotel Surabaya's accommodation types?

A: Grand Hotel Surabaya offers various types of accommodations, including Hotel.

Q: Discover the allure of Grand Hotel Surabaya - What sets its accommodations apart?

A: Grand Hotel Surabaya captivates guests with its unique Hotel accommodations.

Q: Grand Hotel Surabaya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Grand Hotel Surabaya and the factors contributing to its star rating.

Q: Grand Hotel Surabaya Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Grand Hotel Surabaya and its impact on the vibrant city of Surabaya.

Q: Grand Hotel Surabaya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Grand Hotel Surabaya.

Q: Grand Hotel Surabaya Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Grand Hotel Surabaya as it resonates with the cultural heartbeat of Surabaya.

Q: Grand Hotel Surabaya Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Grand Hotel Surabaya is considered an oasis of tranquility amidst the bustling energy of Surabaya.

Q: Grand Hotel Surabaya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Grand Hotel Surabaya, offering a glimpse of the enchanting world beyond its walls.

Q: Grand Hotel Surabaya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Grand Hotel Surabaya unique.

Q: Grand Hotel Surabaya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Grand Hotel Surabaya.

Q: Grand Hotel Surabaya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Grand Hotel Surabaya, uncovering the truths that lie beneath the surface.