InterContinental Hotels Group in the Heart of Hangzhou, Zhejiang, China: Reviews on Crowne Plaza Hangzhou Heda

Discover Luxury at InterContinental Hotels Group in the Heart of Hangzhou, China

Prepare to immerse yourself in a world of luxury and sophistication at InterContinental Hotels Group. Nestled in the heart of Hangzhou, Zhejiang, China, this InterContinental Hotels Group promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

InterContinental Hotels Group Exterior

Exquisite Location and Elegant Ambiance

Located at No. 523 Jinsha Avnue, HEDA, Hangzhou, Hangzhou, Zhejiang, 310018, China, InterContinental Hotels Group provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 328 meticulously designed rooms spread across 23 floors, InterContinental Hotels Group ensures a personalized experience for every guest.

InterContinental Hotels Group Interior 1
InterContinental Hotels Group Interior 2

Luxurious Amenities and Unmatched Views

InterContinental Hotels Group Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, InterContinental Hotels Group delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, InterContinental Hotels Group is perfectly situated for exploring Hangzhou. With 14 reviews and an average rating of 8.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 104 USD

InterContinental Hotels Group Ambiance

Experience unparalleled luxury starting from 104 USD, promising an exclusive and unforgettable stay in Hangzhou, Zhejiang, China.

Hotel Overview

Crowne Plaza Hangzhou Heda is conveniently located in the heart of the central business district of Jinsha Lake, Hangzhou Xiasha Economic and Technological Development Zone. The hotel is adjacent to Hangzhou East International Business Center (IBC) and Longhu Times Street shopping mall. The property is directly connected Metro Line 1 Jinsha Lake, Exit D foward 200 meters, where you can travel to Hangzhou’s city center in 15 minutes. The hotel is just 20 kilometers from Hangzhou Xiaoshan International Airport and 15 kilometers from Hangzhou East Railway Station. In addition to the Metro, guests can easily travel to other parts of the city via readily available taxis nearby.

The hotel has 328 rooms and suites that feature French windows with captivating city views. Each room’s decoration draws on the elements of Hangzhou’s scenic landscapes to create an atmosphere touched by natural beauty and artistic charm. Rooms feature large screen LCD TV with satellite channels, deluxe beds with luxurious bedding, and opulent bathroom facilities that include international brand bath products. What’s more, a spacious work area with ergonomic seating along with wired and wireless internet access are ready to serve you.

For those with business and events’ needs, Crowne Plaza Hangzhou Heda boats 1,550 square meters of flexible hosting space. There are 10 meeting rooms of varying sizes, including a 750-square-meter, pillarless grand ballroom with a 7.8-meter-high ceiling. The ballroom seats up to 700 guests in banquet style. All event spaces are equipped with the state-of-the-art audio-visual equipment.

An independent VIP room is available to provide space for guests to relax and talk in private, while the property also feature an outdoor garden that is ideal for romantic weddings or small conference gatherings.

Whether hosting an important board meeting, press conference, company banquet, or grand wedding dinner, the Crowne Plaza Meetings Director will customize the facilities to suit your event's needs.

Guest Ratings and Reviews

Based on 14 reviews, InterContinental Hotels Group has an average rating of 8.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at InterContinental Hotels Group. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Hangzhou.

Hotel Summary

Hotel NameCrowne Plaza Hangzhou Heda
ChainInterContinental Hotels Group
BrandCrowne Plaza
Star Rating4 Star
Customer Rating8.3/10
Number of Reviews14
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms328
Number of Floors23
Year Opened2018
Rate Starts From104
AddressNo. 523 Jinsha Avnue, HEDA, Hangzhou
CityHangzhou
StateZhejiang
Zipcode310018
CountryChina
ContinentAsia
LocationView on Google Maps

Reviews

The breakfast buffet was incredible at Crowne Plaza Hangzhou Heda! So much variety and everything was fresh and delicious. A real highlight of our stay.

— Saagar Magana


The conference facilities at Crowne Plaza Hangzhou Heda were top-notch. Perfect for our business meetings and events.

— Germaine Parke


The bed linens and pillows at Crowne Plaza Hangzhou Heda were so comfortable; we had a great night's sleep every night.

— Joey Yunes


The check-in process at Crowne Plaza Hangzhou Heda was swift and seamless. A hassle-free start to our wonderful stay.

— Ahmay Carter


The lobby ambiance at Crowne Plaza Hangzhou Heda was sophisticated yet welcoming. A great place to unwind after a day of exploration.

— Corry Shoemaker


We chose Crowne Plaza Hangzhou Heda for its reputation, and it lived up to every positive review. An excellent choice for discerning travelers.

— Kelley Spa


Kudos to Crowne Plaza Hangzhou Heda's staff—friendly, attentive, and always willing to assist.

— Britty Sacoccio


Chose Crowne Plaza Hangzhou Heda for its location—easy access to must-see spots. Didn't disappoint.

— Kristen Mondragon


In-room amenities at Crowne Plaza Hangzhou Heda were thoughtful and convenient. Everything we needed.

— Franchesca Barone


Cleanliness at Crowne Plaza Hangzhou Heda was commendable. Felt safe and comfortable throughout.

— Angeline Caruso


Chose Crowne Plaza Hangzhou Heda for its central location and it didn't disappoint. Easy access to attractions.

— Eileen Macknxziie


The lobby at Crowne Plaza Hangzhou Heda struck the perfect balance—sophisticated yet welcoming.

— Dimitri Schustir


In-room amenities at Crowne Plaza Hangzhou Heda were thoughtful and convenient. Everything we needed.

— Ola Chavo


Service at Crowne Plaza Hangzhou Heda was okay. Nothing exceptional, but no major complaints either.

— Caroline Bugeau


The conference rooms at Crowne Plaza Hangzhou Heda were basic. Adequate for small meetings.

— Magical Donghua


Housekeeping at Crowne Plaza Hangzhou Heda did a decent job. Rooms were kept tidy and clean.

— Jaci Ramnani


The on-site restaurant at Crowne Plaza Hangzhou Heda had standard fare. Expected more variety.

— Kaisa Amra


The business center at Crowne Plaza Hangzhou Heda was standard. Adequate for basic work needs.

— Sheldon Claesson


The lighting in guest rooms at Crowne Plaza Hangzhou Heda was sufficient. Not too bright or too dim.

— Ephraim Nordling


The bed linens at Crowne Plaza Hangzhou Heda were clean and well-maintained. No issues with hygiene.

— Lerch Stuckslager


The in-room safe at Crowne Plaza Hangzhou Heda was functional. Provided secure storage for valuables.

— Carly Case


The on-site gym at Crowne Plaza Hangzhou Heda had a variety of equipment. Suitable for a quick workout.

— Almadelia Gaind


The toiletry brands provided at Crowne Plaza Hangzhou Heda were recognizable. Quality hygiene products.

— Saman Massalas


The concierge service at Crowne Plaza Hangzhou Heda was helpful. Provided useful local recommendations.

— Miii Montalvo


The room temperature at Crowne Plaza Hangzhou Heda was easily adjustable. Climate control worked well.

— Nataliia Bauman


The decor in the common areas of Crowne Plaza Hangzhou Heda was tasteful. Appealing aesthetics.

— Sima Arciniejas


The front desk at Crowne Plaza Hangzhou Heda provided helpful local maps. Useful for exploring the area.

— Shanaz Food


The food quality at Crowne Plaza Hangzhou Heda was atrocious. Tasteless and poorly prepared meals.

— Prudy Goihman


The bathroom facilities at Crowne Plaza Hangzhou Heda were in dire need of repairs. Leaks and malfunctions.

— Perla Perl


The state of cleanliness at Crowne Plaza Hangzhou Heda was appalling. Found dirt and stains in every corner.

— Jordan Saavedra


Furniture and fixtures at Crowne Plaza Hangzhou Heda were worn and shabby. Clearly in need of replacement.

— Annabela Compagni


Bathroom facilities at Crowne Plaza Hangzhou Heda were in desperate need of repairs. Frequent leaks and malfunctions.

— Pabo Favale


At Crowne Plaza Hangzhou Heda, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Rikki Davidson


I encountered multiple maintenance issues at Crowne Plaza Hangzhou Heda. Clearly, no one cares about upkeep.

— Jennie Herd


The attention to detail at Crowne Plaza Hangzhou Heda, part of the renowned InterContinental Hotels Group, was truly remarkable. The 4-star experience, combined with the unique offerings of the Crowne Plaza brand, made my stay unforgettable.

— Caviccinow Morgenthau


I had an amazing experience at Crowne Plaza Hangzhou Heda. The Crowne Plaza brand's dedication to providing top-notch service, combined with the 4-star accommodations, exceeded my expectations.

— Randa Maslen


My visit to Crowne Plaza Hangzhou Heda in Hangzhou was truly memorable. The Crowne Plaza brand's dedication to excellence, along with the 4-star accommodations, made it an unforgettable retreat.

— Journalist Caravantes


I recently had the pleasure of staying at Crowne Plaza Hangzhou Heda, and it was exceptional. The Crowne Plaza brand's attention to detail and the 4-star accommodations exceeded my expectations.

— Boqueano Ranalletti


Crowne Plaza Hangzhou Heda, part of the renowned InterContinental Hotels Group, provides an unmatched experience. The 4-star luxury and unique features of the Crowne Plaza brand set it apart.

— Mateos Luk


From the moment I entered Crowne Plaza Hangzhou Heda, I knew it was going to be a special stay. The Crowne Plaza brand's attention to detail and the 4-star luxury were exceptional.

— Solomon Lachlan


I recently enjoyed a stay at Crowne Plaza Hangzhou Heda, and it was phenomenal. The Crowne Plaza brand's dedication to excellence and the 4-star accommodations made it a truly memorable retreat.

— Ailyn Troisi


General Information

Q: What's the primary focus of InterContinental Hotels Group hotels, and how does it relate to Crowne Plaza Hangzhou Heda?

A: InterContinental Hotels Group hotels aim to provide a consistent and reliable experience. Crowne Plaza Hangzhou Heda is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Crowne Plaza Hangzhou Heda?

A: Crowne Plaza Hangzhou Heda offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Crowne Plaza Hangzhou Heda measure up?

A: The 4 stars indicate the quality and services a hotel provides. Crowne Plaza Hangzhou Heda meets these standards, ensuring a comfortable stay.


Q: Tell me more about Crowne Plaza Hangzhou Heda's check-in and check-out process. Is it straightforward?

A: Checking in at Crowne Plaza Hangzhou Heda is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Crowne Plaza Hangzhou Heda?

A: Guests consistently rate Crowne Plaza Hangzhou Heda positively, with an average rating of 8.3 based on 14 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Crowne Plaza Hangzhou Heda online?

A: Booking a room at Crowne Plaza Hangzhou Heda is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Crowne Plaza Hangzhou Heda?

A: Yes, booking directly with Crowne Plaza Hangzhou Heda often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Crowne Plaza Hangzhou Heda in advance?

A: Booking in advance at Crowne Plaza Hangzhou Heda ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Crowne Plaza Hangzhou Heda, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Crowne Plaza Hangzhou Heda. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Crowne Plaza Hangzhou Heda?

A: Crowne Plaza Hangzhou Heda strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Crowne Plaza Hangzhou Heda ensure a secure and hassle-free booking process for guests?

A: Crowne Plaza Hangzhou Heda employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Crowne Plaza Hangzhou Heda?

A: Yes, Crowne Plaza Hangzhou Heda often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Crowne Plaza Hangzhou Heda?

A: Yes, Crowne Plaza Hangzhou Heda may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Crowne Plaza Hangzhou Heda ensure the privacy and security of guest information during the booking process?

A: Crowne Plaza Hangzhou Heda prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Crowne Plaza Hangzhou Heda provide accessible accommodations for guests with special needs?

A: Yes, Crowne Plaza Hangzhou Heda is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Crowne Plaza Hangzhou Heda?

A: Crowne Plaza Hangzhou Heda understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Crowne Plaza Hangzhou Heda?

A: Yes, Crowne Plaza Hangzhou Heda is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Crowne Plaza Hangzhou Heda provide shuttle services to popular attractions or transportation hubs?

A: Crowne Plaza Hangzhou Heda may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Crowne Plaza Hangzhou Heda?

A: Guests often praise the service and hospitality at Crowne Plaza Hangzhou Heda, describing it as 8.3 based on 14 reviews.


Frequently Asked

Q: Which hotel chain does Crowne Plaza Hangzhou Heda belong to?

A: Crowne Plaza Hangzhou Heda belongs to the InterContinental Hotels Group chain.


Q: What is the star rating of Crowne Plaza Hangzhou Heda?

A: Crowne Plaza Hangzhou Heda has a star rating of 4.


Q: In which city is Crowne Plaza Hangzhou Heda located?

A: Crowne Plaza Hangzhou Heda is situated in Hangzhou, Zhejiang, China.


Q: Can you provide information about Crowne Plaza Hangzhou Heda's check-in and check-out times?

A: Crowne Plaza Hangzhou Heda offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Crowne Plaza Hangzhou Heda have?

A: Crowne Plaza Hangzhou Heda has a total of 328 rooms.


Q: When was Crowne Plaza Hangzhou Heda opened to the public?

A: Crowne Plaza Hangzhou Heda opened its doors to the public in 2018.


Q: What is the average rating as per reviews for Crowne Plaza Hangzhou Heda?

A: Crowne Plaza Hangzhou Heda holds an average rating of 8.3 based on reviews.


Q: Can you provide information about Crowne Plaza Hangzhou Heda's accommodation types?

A: Crowne Plaza Hangzhou Heda offers various types of accommodations, including Hotel.


Q: Discover the allure of Crowne Plaza Hangzhou Heda - What sets its accommodations apart?

A: Crowne Plaza Hangzhou Heda captivates guests with its unique Hotel accommodations.


Q: Crowne Plaza Hangzhou Heda Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Crowne Plaza Hangzhou Heda and the factors contributing to its star rating.


Q: Crowne Plaza Hangzhou Heda Essence - What makes its presence in Hangzhou truly unforgettable?

A: Immerse yourself in the essence of Crowne Plaza Hangzhou Heda and its impact on the vibrant city of Hangzhou.


Q: Crowne Plaza Hangzhou Heda Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Crowne Plaza Hangzhou Heda.


Q: Crowne Plaza Hangzhou Heda Symphony - How has it harmonized with the spirit of Hangzhou?

A: Delve into the symphony of Crowne Plaza Hangzhou Heda as it resonates with the cultural heartbeat of Hangzhou.


Q: Crowne Plaza Hangzhou Heda Oasis - A haven of tranquility in Hangzhou. What sets it apart?

A: Discover why Crowne Plaza Hangzhou Heda is considered an oasis of tranquility amidst the bustling energy of Hangzhou.


Q: Crowne Plaza Hangzhou Heda Renaissance - How has it evolved since its opening in 2018?

A: Take a journey through the renaissance of Crowne Plaza Hangzhou Heda, exploring its evolution since 2018.


Q: Crowne Plaza Hangzhou Heda Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Crowne Plaza Hangzhou Heda, seamlessly blending history with modernity.


Q: Crowne Plaza Hangzhou Heda Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Crowne Plaza Hangzhou Heda, offering a glimpse of the enchanting world beyond its walls.


Q: Crowne Plaza Hangzhou Heda Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Crowne Plaza Hangzhou Heda unique.


Q: Crowne Plaza Hangzhou Heda Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Crowne Plaza Hangzhou Heda.


Q: Crowne Plaza Hangzhou Heda Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Crowne Plaza Hangzhou Heda, uncovering the truths that lie beneath the surface.