InterContinental Hotels Group in the Heart of Shanghai, Shanghai, China: Reviews on HUALUXE Shanghai Twelve At Hengshan

Discover Luxury at InterContinental Hotels Group in the Heart of Shanghai, China

Prepare to immerse yourself in a world of luxury and sophistication at InterContinental Hotels Group. Nestled in the heart of Shanghai, Shanghai, China, this InterContinental Hotels Group promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

InterContinental Hotels Group Exterior

Exquisite Location and Elegant Ambiance

Located at 12 Hengshan Road, Shanghai, Shanghai, 200031, China, InterContinental Hotels Group provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 169 meticulously designed rooms spread across 8 floors, InterContinental Hotels Group ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 2012 and renovation in 2021, showcases a commitment to modernity and timeless elegance.

InterContinental Hotels Group Interior 1
InterContinental Hotels Group Interior 2

Luxurious Amenities and Unmatched Views

InterContinental Hotels Group Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, InterContinental Hotels Group delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, InterContinental Hotels Group is perfectly situated for exploring Shanghai. With 70 reviews and an average rating of 8.5/10, you can trust in the quality of service provided.

Premium Experience Starting from 169 USD

InterContinental Hotels Group Ambiance

Experience unparalleled luxury starting from 169 USD, promising an exclusive and unforgettable stay in Shanghai, Shanghai, China.

Hotel Overview

Set in a prime location of Shanghai, Twelve at Hengshan A Luxury Collection Hotel puts everything the city has to offer just outside your doorstep. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, complimentary instant coffee, complimentary tea, mirror, sofa to ensure a restful night. Entertain the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool, spa. Convenience and comfort makes Twelve at Hengshan A Luxury Collection Hotel the perfect choice for your stay in Shanghai.

Guest Ratings and Reviews

Based on 70 reviews, InterContinental Hotels Group has an average rating of 8.5/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at InterContinental Hotels Group. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Shanghai.

Hotel Summary

Hotel NameHUALUXE Shanghai Twelve At Hengshan
ChainInterContinental Hotels Group
BrandInterContinental Hotels Group
Star Rating5 Star
Customer Rating8.5/10
Number of Reviews70
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms169
Number of Floors8
Year Opened2012
Year Renovated2021
Rate Starts From169
Address12 Hengshan Road
CityShanghai
StateShanghai
Zipcode200031
CountryChina
ContinentAsia
LocationView on Google Maps

Reviews

Free Wi-Fi was a lifesaver at HUALUXE Shanghai Twelve At Hengshan for catching up on work and staying connected.

— Jana Wapman


The customer service at HUALUXE Shanghai Twelve At Hengshan was exceptional. Every staff member we encountered was friendly and helpful.

— Nathalya Mucci


The location of HUALUXE Shanghai Twelve At Hengshan was perfect for exploring the city. Many attractions were within walking distance.

— Horaria Dearen


We enjoyed the nightly turndown service at HUALUXE Shanghai Twelve At Hengshan. It added a touch of luxury to our stay.

— Emmanuelle Angus


The bed linens and pillows at HUALUXE Shanghai Twelve At Hengshan were so comfortable; we had a great night's sleep every night.

— Helmut Calafell


Staff at HUALUXE Shanghai Twelve At Hengshan went the extra mile. Local recommendations led us to hidden gems.

— Blain Yates


The Wi-Fi connection at HUALUXE Shanghai Twelve At Hengshan was reliable. Met basic connectivity needs.

— Mathieu Valdes


The lighting in guest rooms at HUALUXE Shanghai Twelve At Hengshan was sufficient. Not too bright or too dim.

— Kathy Contreras


The mini-fridge in my room at HUALUXE Shanghai Twelve At Hengshan worked well. Kept items cool as expected.

— Laurence Göppinger


The air conditioning in my room at HUALUXE Shanghai Twelve At Hengshan functioned properly. Kept the room cool.

— Lucia Andrew


The bedding at HUALUXE Shanghai Twelve At Hengshan was comfortable. Provided a good night's sleep.

— Olaf Montyn


The overall cleanliness at HUALUXE Shanghai Twelve At Hengshan was acceptable. Common areas were well-maintained.

— Deane Mccoy


The guest privacy measures at HUALUXE Shanghai Twelve At Hengshan were satisfactory. No unwarranted intrusions.

— Mazariegos Soldi


The provided toiletries at HUALUXE Shanghai Twelve At Hengshan were standard. Basic hygiene products were available.

— Morad Stabio


The room decor at HUALUXE Shanghai Twelve At Hengshan was modern. Furnishings were up-to-date.

— Nikoletta Wood


The complimentary breakfast at HUALUXE Shanghai Twelve At Hengshan had a decent selection. Catered to various preferences.

— Idit Mazza


The Wi-Fi speed at HUALUXE Shanghai Twelve At Hengshan was satisfactory. Good for browsing and streaming.

— Nigel Going


The parking facilities at HUALUXE Shanghai Twelve At Hengshan were convenient. Accessible and secure.

— Jenoveva Flaherty


The in-room entertainment options at HUALUXE Shanghai Twelve At Hengshan were diverse. Catered to various preferences.

— Fauto Bobadilla


The outdoor seating area at HUALUXE Shanghai Twelve At Hengshan was pleasant. Relaxing environment.

— Tauni Dorward


The room furnishings at HUALUXE Shanghai Twelve At Hengshan were outdated. Needs modernization.

— Randall Ascoe


The bathroom facilities at HUALUXE Shanghai Twelve At Hengshan were poorly maintained. Plumbing issues.

— Fabrizio Lytle


The internet connectivity at HUALUXE Shanghai Twelve At Hengshan was unreliable. Frequent disconnections.

— Bell Thalji


Parking at HUALUXE Shanghai Twelve At Hengshan was a complete disaster. Limited spaces and exorbitant fees.

— Green Hazel


Dining at HUALUXE Shanghai Twelve At Hengshan was a culinary disaster. Tasteless and poorly presented meals.

— Satin Pirry


Bed comfort at HUALUXE Shanghai Twelve At Hengshan was a nightmare. Uncomfortably hard mattress and lumpy pillows.

— Ann Garzon


Avoid HUALUXE Shanghai Twelve At Hengshan at all costs. It's a complete waste of time and money.

— Vivienne Edlin


My room at HUALUXE Shanghai Twelve At Hengshan had a distinct musty smell. Clearly, not properly ventilated.

— Ivin Local


The unprofessionalism of the staff at HUALUXE Shanghai Twelve At Hengshan was shocking. A total lack of courtesy.

— Rosina Tena


HUALUXE Shanghai Twelve At Hengshan in Shanghai is a true masterpiece. The 5-star accommodation, coupled with the impeccable service, made my stay unforgettable. The InterContinental Hotels Group brand has once again proven why it's a leader in the industry.

— Margareta Shishkovskiy


I recently enjoyed a stay at HUALUXE Shanghai Twelve At Hengshan in Shanghai, and it was fantastic. The InterContinental Hotels Group brand's unique offerings and the 5-star luxury made my visit truly memorable.

— Riley Nadine


I had an amazing experience at HUALUXE Shanghai Twelve At Hengshan. The InterContinental Hotels Group brand's dedication to providing top-notch service, combined with the 5-star accommodations, exceeded my expectations.

— Edwards Leung


I recently enjoyed a stay at HUALUXE Shanghai Twelve At Hengshan, and it was exceptional. The InterContinental Hotels Group brand's attention to detail and the 5-star accommodations exceeded my expectations.

— Dena Sanches


My visit to HUALUXE Shanghai Twelve At Hengshan in Shanghai was truly memorable. The InterContinental Hotels Group brand's dedication to excellence, along with the 5-star accommodations, made it an unforgettable retreat.

— Felice Saroj


I had the pleasure of experiencing HUALUXE Shanghai Twelve At Hengshan in Shanghai, and it was truly amazing. The InterContinental Hotels Group brand's commitment to quality and the 5-star luxury made my stay exceptional.

— Hipolito Toone


HUALUXE Shanghai Twelve At Hengshan, part of the renowned InterContinental Hotels Group, provides an unmatched experience. The 5-star luxury and unique features of the InterContinental Hotels Group brand set it apart.

— Leann Akavova


General Information

Q: What's the primary focus of InterContinental Hotels Group hotels, and how does it relate to HUALUXE Shanghai Twelve At Hengshan?

A: InterContinental Hotels Group hotels aim to provide a consistent and reliable experience. HUALUXE Shanghai Twelve At Hengshan is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at HUALUXE Shanghai Twelve At Hengshan?

A: HUALUXE Shanghai Twelve At Hengshan offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does HUALUXE Shanghai Twelve At Hengshan measure up?

A: The 5 stars indicate the quality and services a hotel provides. HUALUXE Shanghai Twelve At Hengshan meets these standards, ensuring a comfortable stay.


Q: Tell me more about HUALUXE Shanghai Twelve At Hengshan's check-in and check-out process. Is it straightforward?

A: Checking in at HUALUXE Shanghai Twelve At Hengshan is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: Can you provide a brief overview of HUALUXE Shanghai Twelve At Hengshan's history, from its opening year to recent renovations?

A: HUALUXE Shanghai Twelve At Hengshan opened its doors to guests in 2012. It has been keeping up with the times through renovations in 2021.


Q: How do guests generally rate their stay at HUALUXE Shanghai Twelve At Hengshan?

A: Guests consistently rate HUALUXE Shanghai Twelve At Hengshan positively, with an average rating of 8.5 based on 70 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at HUALUXE Shanghai Twelve At Hengshan online?

A: Booking a room at HUALUXE Shanghai Twelve At Hengshan is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with HUALUXE Shanghai Twelve At Hengshan?

A: Yes, booking directly with HUALUXE Shanghai Twelve At Hengshan often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at HUALUXE Shanghai Twelve At Hengshan in advance?

A: Booking in advance at HUALUXE Shanghai Twelve At Hengshan ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at HUALUXE Shanghai Twelve At Hengshan, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at HUALUXE Shanghai Twelve At Hengshan. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at HUALUXE Shanghai Twelve At Hengshan?

A: HUALUXE Shanghai Twelve At Hengshan strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does HUALUXE Shanghai Twelve At Hengshan ensure a secure and hassle-free booking process for guests?

A: HUALUXE Shanghai Twelve At Hengshan employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at HUALUXE Shanghai Twelve At Hengshan?

A: Yes, HUALUXE Shanghai Twelve At Hengshan often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at HUALUXE Shanghai Twelve At Hengshan?

A: Yes, HUALUXE Shanghai Twelve At Hengshan may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does HUALUXE Shanghai Twelve At Hengshan ensure the privacy and security of guest information during the booking process?

A: HUALUXE Shanghai Twelve At Hengshan prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does HUALUXE Shanghai Twelve At Hengshan provide accessible accommodations for guests with special needs?

A: Yes, HUALUXE Shanghai Twelve At Hengshan is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at HUALUXE Shanghai Twelve At Hengshan?

A: HUALUXE Shanghai Twelve At Hengshan understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from HUALUXE Shanghai Twelve At Hengshan?

A: Yes, HUALUXE Shanghai Twelve At Hengshan is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does HUALUXE Shanghai Twelve At Hengshan provide shuttle services to popular attractions or transportation hubs?

A: HUALUXE Shanghai Twelve At Hengshan may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at HUALUXE Shanghai Twelve At Hengshan?

A: Guests often praise the service and hospitality at HUALUXE Shanghai Twelve At Hengshan, describing it as 8.5 based on 70 reviews.


Frequently Asked

Q: Which hotel chain does HUALUXE Shanghai Twelve At Hengshan belong to?

A: HUALUXE Shanghai Twelve At Hengshan belongs to the InterContinental Hotels Group chain.


Q: What is the star rating of HUALUXE Shanghai Twelve At Hengshan?

A: HUALUXE Shanghai Twelve At Hengshan has a star rating of 5.


Q: In which city is HUALUXE Shanghai Twelve At Hengshan located?

A: HUALUXE Shanghai Twelve At Hengshan is situated in Shanghai, Shanghai, China.


Q: Can you provide information about HUALUXE Shanghai Twelve At Hengshan's check-in and check-out times?

A: HUALUXE Shanghai Twelve At Hengshan offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does HUALUXE Shanghai Twelve At Hengshan have?

A: HUALUXE Shanghai Twelve At Hengshan has a total of 169 rooms.


Q: When was HUALUXE Shanghai Twelve At Hengshan opened to the public?

A: HUALUXE Shanghai Twelve At Hengshan opened its doors to the public in 2012.


Q: Has HUALUXE Shanghai Twelve At Hengshan undergone any recent renovations?

A: Yes, HUALUXE Shanghai Twelve At Hengshan underwent renovations in 2021.


Q: What is the average rating as per reviews for HUALUXE Shanghai Twelve At Hengshan?

A: HUALUXE Shanghai Twelve At Hengshan holds an average rating of 8.5 based on reviews.


Q: Can you provide information about HUALUXE Shanghai Twelve At Hengshan's accommodation types?

A: HUALUXE Shanghai Twelve At Hengshan offers various types of accommodations, including Hotel.


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