Kagum Group in the Heart of Bandung, West Java, Indonesia: Reviews on Serela Riau

Discover Luxury at Kagum Group in the Heart of Bandung, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Kagum Group. Nestled in the heart of Bandung, West Java, Indonesia, this Kagum Group promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jl. LLRE. Martadinata (Riau) No. 56, Bandung, West Java, 40114, Indonesia, Kagum Group provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 82 meticulously designed rooms spread across 6 floors, Kagum Group ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 2005 and renovation in 2010, showcases a commitment to modernity and timeless elegance.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Kagum Group delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Kagum Group is perfectly situated for exploring Bandung. With 2127 reviews and an average rating of 7.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 21 USD

Experience unparalleled luxury starting from 21 USD, promising an exclusive and unforgettable stay in Bandung, West Java, Indonesia.

Hotel Overview

Serela Riau is conveniently located in the popular Riau area. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, 24-hour front desk, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. Enjoy the hotel's recreational facilities, including fitness center, sauna, spa, massage, kids club, before retiring to your room for a well-deserved rest. For reliable service and professional staff, Serela Riau caters to your needs.

Guest Ratings and Reviews

Based on 2127 reviews, Kagum Group has an average rating of 7.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Kagum Group. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Bandung.

Hotel Summary

Hotel Name	Serela Riau
Chain	Kagum Group
Brand	Serela
Star Rating	3 Star
Customer Rating	7.3/10
Number of Reviews	2127
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	82
Number of Floors	6
Year Opened	2005
Year Renovated	2010
Rate Starts From	21
Address	Jl. LLRE. Martadinata (Riau) No. 56
City	Bandung
State	West Java
Zipcode	40114
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

Staff at Serela Riau went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Morten Pfau

Free Wi-Fi was a lifesaver at Serela Riau for catching up on work and staying connected.

— Nigel Bobish

A little gem just off the main tourist trail. Quiet, charming, and with a real local feel at Serela Riau.

— Horacio Felder

The customer service at Serela Riau was exceptional. Every staff member we encountered was friendly and helpful.

— Isaac Augustine

The location of Serela Riau was perfect for exploring the city. Many attractions were within walking distance.

— Shun Chellen

We chose Serela Riau for its central location, and it didn't disappoint. Easy access to all the must-see spots.

— Marine Barbaleticia

The design and architecture of Serela Riau reflected a perfect blend of modernity and local charm.

— Amanda Bisson

Fantastic stay at Serela Riau. Central location, comfy beds—highly recommend!

— Stan Dishell

Serela Riau exceeded expectations. Every detail, from decor to service, was top-notch.

— Linny Durand

Complimentary amenities at Serela Riau added a special touch. Exceeded expectations.

— Pilates Joslin

Sophisticated yet welcoming lobby at Serela Riau. A great place to unwind.

— Jake Claugus

Cleanliness at Serela Riau was commendable. Felt safe and comfortable throughout.

— Gingi Azpeitia

Cozy ambiance at Serela Riau. The room decor was stylish and inviting.

— Tannis Hickson

The spa services at Serela Riau were a highlight. Professional and utterly relaxing.

— Pizanti Jefesita

Service at Serela Riau was okay. Nothing exceptional, but no major complaints either.

— Fabrizio Silveira

The conference rooms at Serela Riau were basic. Adequate for small meetings.

— Yossi Thorman

Room service at Serela Riau was average. Standard options, but timely delivery.

— Ezgi Ting

Housekeeping at Serela Riau did a decent job. Rooms were kept tidy and clean.

— Bhargavi Lew

The meeting rooms at Serela Riau were standard. Equipped with basic presentation tools.

— Emanuel Colby

The security measures at Serela Riau were standard. Felt secure during my stay.

— Lewis Moffit

The overall lighting in my room at Serela Riau was good. No issues with brightness.

— Armonia Politzer

The in-room amenities at Serela Riau were comprehensive. Everything needed for a comfortable stay.

— Mikel Oseguera

The bed linens at Serela Riau were clean and comfortable. Provided a good night's sleep.

— Lilian Dies

The room temperature at Serela Riau was easily adjustable. Climate control worked well.

— Franziska Tamayo

The in-room entertainment options at Serela Riau were diverse. Catered to various preferences.

— Maureen Jessberger

The view from my room at Serela Riau was disappointing. Lacked scenic appeal.

— Denise Shimono

The on-site dining options at Serela Riau were limited. Not suitable for varied preferences.

— Reparacion More

The check-in process at Serela Riau was a disaster. Endured long queues and delays.

— Britney Gottreich

The room furnishings at Serela Riau were shabby and worn. Desperately needs renovation.

— Nqabakazi Deshayes

The bed comfort at Serela Riau was a nightmare. Unbearably hard mattress and lumpy pillows.

— Kenneth Judy

My experience at Serela Riau was nothing short of a nightmare. Terrible service and unresponsive staff.

— Penny Chaparro

The view from my room at Serela Riau was dreadful. Overlooking a noisy and unpleasant scene.

— Orlando Juston

Dining options at Serela Riau were extremely limited. Lack of variety and poor quality.

— Gilda Carranza

Overall upkeep of Serela Riau was disappointing. Clearly neglected and deteriorating.

— Liviana Wilma

The state of hygiene at Serela Riau was horrifying. I wouldn't dare stay there again.

— Rafaela Benson

At Serela Riau, I felt like I was staying in a budget motel. Absolutely no luxury.

— Kon Healy

I recently enjoyed a city break at Serela Riau in Bandung. The central and convenient location, combined with the 3-star luxury, made it the perfect spot for relaxation. The Serela brand lived up to its reputation, providing a seamless and enjoyable stay.

— Stonnie Benitez

From the moment I stepped into Serela Riau, I knew I was in for a treat. The 3-star luxury, combined with the views, created an unparalleled experience. It's clear that the Serela brand knows how to make guests feel special.

— Danny Cabrera

I had a fantastic experience at Serela Riau in Bandung. The 3-star accommodations, the friendly staff, and the attention to detail by the Serela brand made my stay truly special.

— Anthea Devletsah

Staying at Serela Riau was a delightful experience. The Serela brand's attention to detail and the 3-star luxury made my visit truly memorable.

— Rosing Simon

I recently stayed at Serela Riau in Bandung and was thoroughly impressed. The Serela brand's commitment to excellence, along with the 3-star accommodations, made my visit exceptional.

— Agathe Sica

Serela Riau, part of the renowned Kagum Group, provides an unparalleled experience. The 3-star luxury and unique features of the Serela brand set it apart.

— Naykeri Youelles

My visit to Serela Riau in Bandung was outstanding. The Serela brand's commitment to quality and the 3-star accommodations made for an unforgettable experience.

— Hediger Guiliani

I recently enjoyed a stay at Serela Riau, and it was phenomenal. The Serela brand's dedication to excellence and the 3-star accommodations made it a truly memorable retreat.

— Humbeto Hugonot

General Information

Q: What's the primary focus of Kagum Group hotels, and how does it relate to Serela Riau?

A: Kagum Group hotels aim to provide a consistent and reliable experience. Serela Riau is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Serela Riau?

A: Serela Riau offers a 3-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 3 stars for hotels, and how does Serela Riau measure up?

A: The 3 stars indicate the quality and services a hotel provides. Serela Riau meets these standards, ensuring a comfortable stay.

Q: Tell me more about Serela Riau's check-in and check-out process. Is it straightforward?

A: Checking in at Serela Riau is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: Can you provide a brief overview of Serela Riau's history, from its opening year to recent renovations?

A: Serela Riau opened its doors to guests in 2005. It has been keeping up with the times through renovations in 2010.

Q: How do guests generally rate their stay at Serela Riau?

A: Guests consistently rate Serela Riau positively, with an average rating of 7.3 based on 2127 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Serela Riau online?

A: Booking a room at Serela Riau is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Serela Riau?

A: Yes, booking directly with Serela Riau often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Serela Riau in advance?

A: Booking in advance at Serela Riau ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Serela Riau, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Serela Riau. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Serela Riau?

A: Serela Riau strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Serela Riau ensure a secure and hassle-free booking process for guests?

A: Serela Riau employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Serela Riau?

A: Yes, Serela Riau often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Serela Riau?

A: Yes, Serela Riau may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Serela Riau ensure the privacy and security of guest information during the booking process?

A: Serela Riau prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Serela Riau provide accessible accommodations for guests with special needs?

A: Yes, Serela Riau is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Serela Riau?

A: Serela Riau understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Serela Riau?

A: Yes, Serela Riau is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Serela Riau provide shuttle services to popular attractions or transportation hubs?

A: Serela Riau may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Serela Riau?

A: Guests often praise the service and hospitality at Serela Riau, describing it as 7.3 based on 2127 reviews.

Frequently Asked

Q: Which hotel chain does Serela Riau belong to?

A: Serela Riau belongs to the Kagum Group chain.

Q: What is the star rating of Serela Riau?

A: Serela Riau has a star rating of 3.

Q: In which city is Serela Riau located?

A: Serela Riau is situated in Bandung, West Java, Indonesia.

Q: Can you provide information about Serela Riau's check-in and check-out times?

A: Serela Riau offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does Serela Riau have?

A: Serela Riau has a total of 82 rooms.

Q: When was Serela Riau opened to the public?

A: Serela Riau opened its doors to the public in 2005.

Q: Has Serela Riau undergone any recent renovations?

A: Yes, Serela Riau underwent renovations in 2010.

Q: What is the average rating as per reviews for Serela Riau?

A: Serela Riau holds an average rating of 7.3 based on reviews.

Q: Can you provide information about Serela Riau's accommodation types?

A: Serela Riau offers various types of accommodations, including Hotel.

Q: Discover the allure of Serela Riau - What sets its accommodations apart?

A: Serela Riau captivates guests with its unique Hotel accommodations.

Q: Serela Riau Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Serela Riau and the factors contributing to its star rating.

Q: Serela Riau Essence - What makes its presence in Bandung truly unforgettable?

A: Immerse yourself in the essence of Serela Riau and its impact on the vibrant city of Bandung.

Q: Serela Riau Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Serela Riau.

Q: Serela Riau Symphony - How has it harmonized with the spirit of Bandung?

A: Delve into the symphony of Serela Riau as it resonates with the cultural heartbeat of Bandung.

Q: Serela Riau Oasis - A haven of tranquility in Bandung. What sets it apart?

A: Discover why Serela Riau is considered an oasis of tranquility amidst the bustling energy of Bandung.

Q: Serela Riau Renaissance - How has it evolved since its opening in 2005?

A: Take a journey through the renaissance of Serela Riau, exploring its evolution since 2005.

Q: Serela Riau Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Serela Riau, seamlessly blending history with modernity.

Q: Serela Riau Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Serela Riau, offering a glimpse of the enchanting world beyond its walls.

Q: Serela Riau Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Serela Riau unique.

Q: Serela Riau Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Serela Riau.

Q: Serela Riau Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Serela Riau, uncovering the truths that lie beneath the surface.