Kapuas Palace Hotel in the Heart of Pontianak, West Kalimantan, Indonesia: Reviews on Kapuas Palace Hotel

Discover Luxury at Kapuas Palace Hotel in the Heart of Pontianak, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Kapuas Palace Hotel. Nestled in the heart of Pontianak, West Kalimantan, Indonesia, this Kapuas Palace Hotel promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jalan Gajahmada No 889, Pontianak, West Kalimantan, 78122, Indonesia, Kapuas Palace Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 190 meticulously designed rooms spread across 3 floors, Kapuas Palace Hotel ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1988 and renovation in 2019, showcases a commitment to modernity and timeless elegance.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Kapuas Palace Hotel delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Kapuas Palace Hotel is perfectly situated for exploring Pontianak. With 555 reviews and an average rating of 7.5/10, you can trust in the quality of service provided.

Premium Experience Starting from 20 USD

Experience unparalleled luxury starting from 20 USD, promising an exclusive and unforgettable stay in Pontianak, West Kalimantan, Indonesia.

Hotel Overview

Kapuas Palace Hotel is conveniently located in the popular Pontianak City Center area. The hotel has everything you need for a comfortable stay. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, gift/souvenir shop, 24-hour front desk. Television LCD/plasma screen, complimentary instant coffee, slippers, sofa, internet access – wireless (complimentary) can be found in selected guestrooms. To enhance guests' stay, the hotel offers recreational facilities such as sauna, outdoor pool, massage, pool (kids), garden. No matter what your reasons are for visiting Pontianak, Kapuas Palace Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 555 reviews, Kapuas Palace Hotel has an average rating of 7.5/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Kapuas Palace Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Pontianak.

Hotel Summary

Hotel Name	Kapuas Palace Hotel
Star Rating	3 Star
Customer Rating	7.5/10
Number of Reviews	555
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	190
Number of Floors	3
Year Opened	1988
Year Renovated	2019
Rate Starts From	20
Address	Jalan Gajahmada No 889
City	Pontianak
State	West Kalimantan
Zipcode	78122
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

The pool was a welcome oasis at Kapuas Palace Hotel after a long day exploring. Just what we needed to relax and unwind.

— Albert Sthepanie

The room decor at Kapuas Palace Hotel was tastefully done, creating a cozy and inviting atmosphere.

— Dray Ovens

We thoroughly enjoyed the services at Kapuas Palace Hotel. It added a unique touch that made our stay memorable.

— Ricky Hickman

Kapuas Palace Hotel exceeded expectations. Every detail, from decor to service, was top-notch.

— Mockus Aspell

The lobby at Kapuas Palace Hotel struck the perfect balance—sophisticated yet welcoming.

— Souli Jan

In-room amenities at Kapuas Palace Hotel were thoughtful and convenient. Everything we needed.

— Dilan Losardo

The spa services at Kapuas Palace Hotel were a highlight. Professional and utterly relaxing.

— Chesney Mckitterick

Adequate amenities at Kapuas Palace Hotel. Didn't go above and beyond, but served their purpose.

— Morice Hernan

Room service at Kapuas Palace Hotel was average. Standard options, but timely delivery.

— Shannon Phah

The ambiance at Kapuas Palace Hotel was neutral. Neither too lively nor too quiet.

— Seth Centeno

The front desk staff at Kapuas Palace Hotel were helpful. Assisted with general inquiries.

— Alayne Skinner

The exterior lighting at Kapuas Palace Hotel was adequate. Well-lit in common areas.

— Rishi Marks

The soundproofing in my room at Kapuas Palace Hotel was moderate. Could hear occasional noise from nearby rooms.

— Pau Klish

The lobby area at Kapuas Palace Hotel was spacious and well-lit. Pleasant ambiance.

— Tehmina Macon

The environmental sustainability efforts at Kapuas Palace Hotel were noticeable. Encouraging eco-friendly practices.

— Sherlock Morse

The front desk staff at Kapuas Palace Hotel were courteous. Offered assistance with a smile.

— Pete O'mara

The toiletry brands provided at Kapuas Palace Hotel were recognizable. Quality hygiene products.

— Conner Masiero

The dining options at Kapuas Palace Hotel were diverse. A variety of choices for different tastes.

— Todavia Bois

The room temperature at Kapuas Palace Hotel was easily adjustable. Climate control worked well.

— Chrissy Misios

The parking facilities at Kapuas Palace Hotel were convenient. Accessible and secure.

— Koli Kwan

The outdoor seating area at Kapuas Palace Hotel was pleasant. Relaxing environment.

— Shela Cababie

The front desk at Kapuas Palace Hotel provided helpful local maps. Useful for exploring the area.

— Scotty Dipalo

The room furnishings at Kapuas Palace Hotel were outdated. Needs modernization.

— Arely Paragioudakis

The noise levels at Kapuas Palace Hotel were disruptive. Difficult to sleep peacefully.

— Sabra Dalton

The overall atmosphere at Kapuas Palace Hotel was unwelcoming. Lack of warmth.

— Maximilian Kaminski

The bed comfort at Kapuas Palace Hotel was unsatisfactory. Hard mattress and flat pillows.

— Ghita Nienkämper

The service quality at Kapuas Palace Hotel was abysmal. Rude and unprofessional staff.

— Girish Epperson

The cleanliness of my room at Kapuas Palace Hotel was appalling. Found dirt and dust everywhere.

— Pamela Nuñez

The elevators at Kapuas Palace Hotel were constantly out of order. Inconvenient for guests.

— Saam Hrycyk

The noise levels at Kapuas Palace Hotel were unbearable. Sleep quality was severely impacted.

— Rubemm Byargeon

The overall ambiance at Kapuas Palace Hotel was depressing. Lack of positive energy.

— Karima Kustresa

The bed comfort at Kapuas Palace Hotel was a nightmare. Unbearably hard mattress and lumpy pillows.

— Nichool Barber

Furniture and fixtures at Kapuas Palace Hotel were worn and shabby. Clearly in need of replacement.

— Daria Rhoades

The overall atmosphere at Kapuas Palace Hotel was dismal. A complete lack of positive energy.

— Kristian Reicherter

Amenities in my room at Kapuas Palace Hotel were far from satisfactory. Cheap and uncomfortable.

— Ron Cervantes

Room service at Kapuas Palace Hotel was consistently slow. Frustrating delays and poor responses.

— Abraham Ramon

At Kapuas Palace Hotel, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Camila Bracamonte

I couldn't get a good night's sleep at Kapuas Palace Hotel due to constant noise disruptions.

— Kira Jackute

The unprofessionalism of the staff at Kapuas Palace Hotel was shocking. A total lack of courtesy.

— Annigna Ujvari

The stay at Kapuas Palace Hotel was nothing short of magical. The brand's attention to detail and commitment to guest satisfaction were evident throughout. I can't wait to return to this oasis of luxury.

— Marcie Shalom

Kapuas Palace Hotel in Pontianak is a testament to the 3-star experience that the brand consistently delivers. The stunning views from the rooftop bar added an extra layer of charm to an already fantastic stay.

— Cole Andrews

From the moment I stepped into Kapuas Palace Hotel, I knew I was in for a treat. The 3-star luxury, combined with the views, created an unparalleled experience. It's clear that the brand knows how to make guests feel special.

— Wanda Silvestri

From the moment I checked in at Kapuas Palace Hotel, I was impressed. The brand's attention to detail and the 3-star luxury created the perfect atmosphere for relaxation.

— Favio Drago

Kapuas Palace Hotel in Pontianak is a true gem. The brand's dedication to providing top-notch service, combined with the 3-star luxury, created a perfect retreat.

— Brockie Rivard

My experience at Kapuas Palace Hotel in Pontianak was nothing short of exceptional. The brand's commitment to quality and the 3-star accommodations made for a delightful stay.

— Debbi Julie

General Information

Q: How would you describe the atmosphere and vibe at Kapuas Palace Hotel?

A: Kapuas Palace Hotel offers a 3-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 3 stars for hotels, and how does Kapuas Palace Hotel measure up?

A: The 3 stars indicate the quality and services a hotel provides. Kapuas Palace Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Kapuas Palace Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Kapuas Palace Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: Can you provide a brief overview of Kapuas Palace Hotel's history, from its opening year to recent renovations?

A: Kapuas Palace Hotel opened its doors to guests in 1988. It has been keeping up with the times through renovations in 2019.

Q: How do guests generally rate their stay at Kapuas Palace Hotel?

A: Guests consistently rate Kapuas Palace Hotel positively, with an average rating of 7.5 based on 555 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Kapuas Palace Hotel online?

A: Booking a room at Kapuas Palace Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Kapuas Palace Hotel?

A: Yes, booking directly with Kapuas Palace Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Kapuas Palace Hotel in advance?

A: Booking in advance at Kapuas Palace Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Kapuas Palace Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Kapuas Palace Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Kapuas Palace Hotel?

A: Kapuas Palace Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Kapuas Palace Hotel ensure a secure and hassle-free booking process for guests?

A: Kapuas Palace Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Kapuas Palace Hotel?

A: Yes, Kapuas Palace Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Kapuas Palace Hotel?

A: Yes, Kapuas Palace Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Kapuas Palace Hotel ensure the privacy and security of guest information during the booking process?

A: Kapuas Palace Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Kapuas Palace Hotel provide accessible accommodations for guests with special needs?

A: Yes, Kapuas Palace Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Kapuas Palace Hotel?

A: Kapuas Palace Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Kapuas Palace Hotel?

A: Yes, Kapuas Palace Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Kapuas Palace Hotel provide shuttle services to popular attractions or transportation hubs?

A: Kapuas Palace Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Kapuas Palace Hotel?

A: Guests often praise the service and hospitality at Kapuas Palace Hotel, describing it as 7.5 based on 555 reviews.

Frequently Asked

Q: What is the star rating of Kapuas Palace Hotel?

A: Kapuas Palace Hotel has a star rating of 3.

Q: In which city is Kapuas Palace Hotel located?

A: Kapuas Palace Hotel is situated in Pontianak, West Kalimantan, Indonesia.

Q: Can you provide information about Kapuas Palace Hotel's check-in and check-out times?

A: Kapuas Palace Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does Kapuas Palace Hotel have?

A: Kapuas Palace Hotel has a total of 190 rooms.

Q: When was Kapuas Palace Hotel opened to the public?

A: Kapuas Palace Hotel opened its doors to the public in 1988.

Q: Has Kapuas Palace Hotel undergone any recent renovations?

A: Yes, Kapuas Palace Hotel underwent renovations in 2019.

Q: What is the average rating as per reviews for Kapuas Palace Hotel?

A: Kapuas Palace Hotel holds an average rating of 7.5 based on reviews.

Q: Can you provide information about Kapuas Palace Hotel's accommodation types?

A: Kapuas Palace Hotel offers various types of accommodations, including Hotel.

Q: Discover the allure of Kapuas Palace Hotel - What sets its accommodations apart?

A: Kapuas Palace Hotel captivates guests with its unique Hotel accommodations.

Q: Kapuas Palace Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Kapuas Palace Hotel and the factors contributing to its star rating.

Q: Kapuas Palace Hotel Essence - What makes its presence in Pontianak truly unforgettable?

A: Immerse yourself in the essence of Kapuas Palace Hotel and its impact on the vibrant city of Pontianak.

Q: Kapuas Palace Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Kapuas Palace Hotel.

Q: Kapuas Palace Hotel Symphony - How has it harmonized with the spirit of Pontianak?

A: Delve into the symphony of Kapuas Palace Hotel as it resonates with the cultural heartbeat of Pontianak.

Q: Kapuas Palace Hotel Oasis - A haven of tranquility in Pontianak. What sets it apart?

A: Discover why Kapuas Palace Hotel is considered an oasis of tranquility amidst the bustling energy of Pontianak.

Q: Kapuas Palace Hotel Renaissance - How has it evolved since its opening in 1988?

A: Take a journey through the renaissance of Kapuas Palace Hotel, exploring its evolution since 1988.

Q: Kapuas Palace Hotel Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Kapuas Palace Hotel, seamlessly blending history with modernity.

Q: Kapuas Palace Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Kapuas Palace Hotel, offering a glimpse of the enchanting world beyond its walls.

Q: Kapuas Palace Hotel Canvas - An artistic portrayal of its facilities and amenities.

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Q: Kapuas Palace Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: Kapuas Palace Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Kapuas Palace Hotel, uncovering the truths that lie beneath the surface.