Kapuas Palace Hotel in the Heart of Pontianak, West Kalimantan, Indonesia: Reviews on Kapuas Palace Hotel

Discover Luxury at Kapuas Palace Hotel in the Heart of Pontianak, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Kapuas Palace Hotel. Nestled in the heart of Pontianak, West Kalimantan, Indonesia, this Kapuas Palace Hotel promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

Kapuas Palace Hotel Exterior

Exquisite Location and Elegant Ambiance

Located at Jalan Gajahmada No 889, Pontianak, West Kalimantan, 78122, Indonesia, Kapuas Palace Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 190 meticulously designed rooms spread across 3 floors, Kapuas Palace Hotel ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1988 and renovation in 2019, showcases a commitment to modernity and timeless elegance.

Kapuas Palace Hotel Interior 1
Kapuas Palace Hotel Interior 2

Luxurious Amenities and Unmatched Views

Kapuas Palace Hotel Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Kapuas Palace Hotel delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Kapuas Palace Hotel is perfectly situated for exploring Pontianak. With 555 reviews and an average rating of 7.5/10, you can trust in the quality of service provided.

Premium Experience Starting from 20 USD

Kapuas Palace Hotel Ambiance

Experience unparalleled luxury starting from 20 USD, promising an exclusive and unforgettable stay in Pontianak, West Kalimantan, Indonesia.

Hotel Overview

Kapuas Palace Hotel is conveniently located in the popular Pontianak City Center area. The hotel has everything you need for a comfortable stay. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, gift/souvenir shop, 24-hour front desk. Television LCD/plasma screen, complimentary instant coffee, slippers, sofa, internet access – wireless (complimentary) can be found in selected guestrooms. To enhance guests' stay, the hotel offers recreational facilities such as sauna, outdoor pool, massage, pool (kids), garden. No matter what your reasons are for visiting Pontianak, Kapuas Palace Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 555 reviews, Kapuas Palace Hotel has an average rating of 7.5/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Kapuas Palace Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Pontianak.

Hotel Summary

Hotel NameKapuas Palace Hotel
Star Rating3 Star
Customer Rating7.5/10
Number of Reviews555
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms190
Number of Floors3
Year Opened1988
Year Renovated2019
Rate Starts From20
AddressJalan Gajahmada No 889
CityPontianak
StateWest Kalimantan
Zipcode78122
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

Staff at Kapuas Palace Hotel went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Rue Leff


Our room had a breathtaking view of Pontianak from Kapuas Palace Hotel. It made our stay even more memorable.

— Pandora Barbaleticia


Our stay at Kapuas Palace Hotel was nothing short of amazing. From check-in to check-out, the experience was flawless.

— Jerry Natanael


The bed linens and pillows at Kapuas Palace Hotel were so comfortable; we had a great night's sleep every night.

— Mahnaz Inzani


The panoramic views from Kapuas Palace Hotel were breathtaking. A picturesque backdrop for our vacation.

— Sylvie Puley


Kudos to Kapuas Palace Hotel's staff—friendly, attentive, and always willing to assist.

— Meddings Chelsea


Chose Kapuas Palace Hotel for its location—easy access to must-see spots. Didn't disappoint.

— Itzel Colentinha


During our stay at Kapuas Palace Hotel, the concierge provided fantastic local recommendations.

— Giselie Tsai


Staff at Kapuas Palace Hotel went above and beyond. Local recommendations led us to hidden gems.

— Christine Meginness


In-room amenities at Kapuas Palace Hotel were thoughtful and convenient. Everything we needed.

— Radovan Dies


Kudos to the staff at Kapuas Palace Hotel. Friendly, helpful, and made us feel at home.

— Jessica Their


Cozy ambiance at Kapuas Palace Hotel. The room decor was stylish and inviting.

— Curtis Ranegie


The concierge at Kapuas Palace Hotel provided fantastic local insights. Made our stay even more enjoyable.

— Joi Riedler


Complimentary amenities at Kapuas Palace Hotel were a delightful surprise. Added value to our stay.

— Poul Palmer


In-room amenities at Kapuas Palace Hotel were thoughtful and convenient. Everything we needed.

— Riza Corona


An average stay at Kapuas Palace Hotel. Clean rooms, but lacking any standout features.

— Lorelai Deare


The overall value for money at Kapuas Palace Hotel was fair. Expected a bit more for the price.

— Audrey Altamirano


The staff responsiveness at Kapuas Palace Hotel was satisfactory. Addressed queries in a timely manner.

— Jurg Ousley


The television in my room at Kapuas Palace Hotel had a variety of channels. Entertainment options were sufficient.

— Julissa Saldivar


The bed linens at Kapuas Palace Hotel were clean and well-maintained. No issues with hygiene.

— Radovan Jessie


The in-room coffee facilities at Kapuas Palace Hotel were standard. Provided the expected amenities.

— Lotus Muir


The on-site bar at Kapuas Palace Hotel had a vibrant atmosphere. Ideal for socializing.

— Holt Hovananian


The bed linens at Kapuas Palace Hotel were clean and comfortable. Provided a good night's sleep.

— Wilson Gala


The fitness center at Kapuas Palace Hotel had modern equipment. Suitable for a workout routine.

— Mackene Gray


The breakfast service at Kapuas Palace Hotel was organized. Efficient handling of guests.

— Tré Book


The cleanliness of my room at Kapuas Palace Hotel left much to be desired. Not up to standard.

— Ashlyn Acra


The view from my room at Kapuas Palace Hotel was disappointing. Lacked scenic appeal.

— Jhonatan Goutal


The room furnishings at Kapuas Palace Hotel were outdated. Needs modernization.

— Boutique Armstrong


The response time for room service at Kapuas Palace Hotel was slow. Impacted convenience.

— Bodega Johannes


The on-site dining options at Kapuas Palace Hotel were limited. Not suitable for varied preferences.

— Erin Matluck


The food quality at Kapuas Palace Hotel was atrocious. Tasteless and poorly prepared meals.

— Liv Lopez


The overall ambiance at Kapuas Palace Hotel was depressing. Lack of positive energy.

— Spooner Spain


The bathroom facilities at Kapuas Palace Hotel were in dire need of repairs. Leaks and malfunctions.

— Gery Greenberger


The room service at Kapuas Palace Hotel was consistently slow. Frustrating delays in responses.

— Kathie Filer


The general cleanliness at Kapuas Palace Hotel was appalling. Filthy common areas and neglected spaces.

— Aparna Channing


The view from my room at Kapuas Palace Hotel was dreadful. Overlooking a noisy and unpleasant scene.

— Jessica Fahy


Facilities for business travelers at Kapuas Palace Hotel were severely lacking. Unusable amenities.

— Marietta Schivy


The outdated decor at Kapuas Palace Hotel made it feel like a relic from the past. Needs a complete overhaul.

— Angie Pueblo


I encountered multiple maintenance issues at Kapuas Palace Hotel. Clearly, no one cares about upkeep.

— Marytere Santillán


The stay at Kapuas Palace Hotel was nothing short of magical. The brand's attention to detail and commitment to guest satisfaction were evident throughout. I can't wait to return to this oasis of luxury.

— Farid Lovretovich


Kapuas Palace Hotel in Pontianak is a true masterpiece. The 3-star accommodation, coupled with the impeccable service, made my stay unforgettable. The brand has once again proven why it's a leader in the industry.

— Michaella Benson


Staying at Kapuas Palace Hotel was a true pleasure. The 3-star experience, paired with the distinctive features of the brand, made for an indulgent and relaxing getaway.

— Jeanie Prather


Kapuas Palace Hotel, part of the prestigious , provided an experience like no other. The 3-star luxury and the unique offerings of the brand made my stay truly extraordinary.

— Jackie Fikus


Staying at Kapuas Palace Hotel was a delightful experience. The brand's attention to detail and the 3-star luxury made my visit truly memorable.

— Darrell Hazel


Kapuas Palace Hotel in Pontianak is a true gem. The brand's commitment to excellence, coupled with the 3-star accommodations, provided an unforgettable experience.

— Miii Mccreight


Kapuas Palace Hotel, part of the renowned , provides an unmatched experience. The 3-star luxury and unique features of the brand set it apart from the rest.

— Marilyn Sunderland


My visit to Kapuas Palace Hotel in Pontianak was truly memorable. The brand's dedication to excellence, along with the 3-star accommodations, made it an unforgettable retreat.

— Mirel Borman


Kapuas Palace Hotel, part of the renowned , provides an unmatched experience. The 3-star luxury and unique features of the brand set it apart.

— Leilani Bartos


I had a fantastic time at Kapuas Palace Hotel, part of the esteemed . The brand's dedication to excellence and the 3-star accommodations were beyond compare.

— Nana Hamilton


I had the pleasure of staying at Kapuas Palace Hotel recently, and it was outstanding. The brand's attention to detail and the 3-star accommodations exceeded my expectations.

— Trinity Kenck


General Information

Q: How would you describe the atmosphere and vibe at Kapuas Palace Hotel?

A: Kapuas Palace Hotel offers a 3-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3 stars for hotels, and how does Kapuas Palace Hotel measure up?

A: The 3 stars indicate the quality and services a hotel provides. Kapuas Palace Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Kapuas Palace Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Kapuas Palace Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: Can you provide a brief overview of Kapuas Palace Hotel's history, from its opening year to recent renovations?

A: Kapuas Palace Hotel opened its doors to guests in 1988. It has been keeping up with the times through renovations in 2019.


Q: How do guests generally rate their stay at Kapuas Palace Hotel?

A: Guests consistently rate Kapuas Palace Hotel positively, with an average rating of 7.5 based on 555 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Kapuas Palace Hotel online?

A: Booking a room at Kapuas Palace Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Kapuas Palace Hotel?

A: Yes, booking directly with Kapuas Palace Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Kapuas Palace Hotel in advance?

A: Booking in advance at Kapuas Palace Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Kapuas Palace Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Kapuas Palace Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Kapuas Palace Hotel?

A: Kapuas Palace Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Kapuas Palace Hotel ensure a secure and hassle-free booking process for guests?

A: Kapuas Palace Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Kapuas Palace Hotel?

A: Yes, Kapuas Palace Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Kapuas Palace Hotel?

A: Yes, Kapuas Palace Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Kapuas Palace Hotel ensure the privacy and security of guest information during the booking process?

A: Kapuas Palace Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Kapuas Palace Hotel provide accessible accommodations for guests with special needs?

A: Yes, Kapuas Palace Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Kapuas Palace Hotel?

A: Kapuas Palace Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Kapuas Palace Hotel?

A: Yes, Kapuas Palace Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Kapuas Palace Hotel provide shuttle services to popular attractions or transportation hubs?

A: Kapuas Palace Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Kapuas Palace Hotel?

A: Guests often praise the service and hospitality at Kapuas Palace Hotel, describing it as 7.5 based on 555 reviews.


Frequently Asked

Q: What is the star rating of Kapuas Palace Hotel?

A: Kapuas Palace Hotel has a star rating of 3.


Q: In which city is Kapuas Palace Hotel located?

A: Kapuas Palace Hotel is situated in Pontianak, West Kalimantan, Indonesia.


Q: Can you provide information about Kapuas Palace Hotel's check-in and check-out times?

A: Kapuas Palace Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Kapuas Palace Hotel have?

A: Kapuas Palace Hotel has a total of 190 rooms.


Q: When was Kapuas Palace Hotel opened to the public?

A: Kapuas Palace Hotel opened its doors to the public in 1988.


Q: Has Kapuas Palace Hotel undergone any recent renovations?

A: Yes, Kapuas Palace Hotel underwent renovations in 2019.


Q: What is the average rating as per reviews for Kapuas Palace Hotel?

A: Kapuas Palace Hotel holds an average rating of 7.5 based on reviews.


Q: Can you provide information about Kapuas Palace Hotel's accommodation types?

A: Kapuas Palace Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Kapuas Palace Hotel - What sets its accommodations apart?

A: Kapuas Palace Hotel captivates guests with its unique Hotel accommodations.


Q: Kapuas Palace Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Kapuas Palace Hotel and the factors contributing to its star rating.


Q: Kapuas Palace Hotel Essence - What makes its presence in Pontianak truly unforgettable?

A: Immerse yourself in the essence of Kapuas Palace Hotel and its impact on the vibrant city of Pontianak.


Q: Kapuas Palace Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Kapuas Palace Hotel.


Q: Kapuas Palace Hotel Symphony - How has it harmonized with the spirit of Pontianak?

A: Delve into the symphony of Kapuas Palace Hotel as it resonates with the cultural heartbeat of Pontianak.


Q: Kapuas Palace Hotel Oasis - A haven of tranquility in Pontianak. What sets it apart?

A: Discover why Kapuas Palace Hotel is considered an oasis of tranquility amidst the bustling energy of Pontianak.


Q: Kapuas Palace Hotel Renaissance - How has it evolved since its opening in 1988?

A: Take a journey through the renaissance of Kapuas Palace Hotel, exploring its evolution since 1988.


Q: Kapuas Palace Hotel Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Kapuas Palace Hotel, seamlessly blending history with modernity.


Q: Kapuas Palace Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Kapuas Palace Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Kapuas Palace Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Kapuas Palace Hotel unique.


Q: Kapuas Palace Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Kapuas Palace Hotel.


Q: Kapuas Palace Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Kapuas Palace Hotel, uncovering the truths that lie beneath the surface.