Kempinski in the Heart of Suzhou, Jiangsu, China: Reviews on Kempinski Hotel Suzhou

Discover Luxury at Kempinski in the Heart of Suzhou, China

Prepare to immerse yourself in a world of luxury and sophistication at Kempinski. Nestled in the heart of Suzhou, Jiangsu, China, this Kempinski promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Kempinski Exterior

Exquisite Location and Elegant Ambiance

Located at No. 1 Guobin Road, Suzhou, Jiangsu, 215021, China, Kempinski provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 458 meticulously designed rooms spread across 22 floors, Kempinski ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 2008 and renovation in 2008, showcases a commitment to modernity and timeless elegance.

Kempinski Interior 1
Kempinski Interior 2

Luxurious Amenities and Unmatched Views

Kempinski Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Kempinski delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Kempinski is perfectly situated for exploring Suzhou. With 104 reviews and an average rating of 8.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 144 USD

Kempinski Ambiance

Experience unparalleled luxury starting from 144 USD, promising an exclusive and unforgettable stay in Suzhou, Jiangsu, China.

Hotel Overview

The 5-star Kempinski Hotel Suzhou offers comfort and convenience whether you're on business or holiday in Suzhou. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out are just some of the facilities on offer. Television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, free welcome drink can be found in selected guestrooms. Entertain the hotel's recreational facilities, including fitness center, sauna, golf course (within 3 km), indoor pool, spa. Kempinski Hotel Suzhou is an excellent choice from which to explore Suzhou or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 104 reviews, Kempinski has an average rating of 8.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Kempinski. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Suzhou.

Hotel Summary

Hotel NameKempinski Hotel Suzhou
ChainKempinski
BrandKempinski
Star Rating5 Star
Customer Rating8.3/10
Number of Reviews104
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms458
Number of Floors22
Year Opened2008
Year Renovated2008
Rate Starts From144
AddressNo. 1 Guobin Road
CitySuzhou
StateJiangsu
Zipcode215021
CountryChina
ContinentAsia
LocationView on Google Maps

Reviews

Staff at Kempinski Hotel Suzhou went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Lorenza Baal


I'm a regular traveler and stay in a lot of hotels, but Kempinski Hotel Suzhou really stands out. They care about the details.

— Zoe Schustir


We loved our stay at Kempinski Hotel Suzhou. The rooms were spacious, and the decor was modern and stylish.

— Alna Sielert


The customer service at Kempinski Hotel Suzhou was exceptional. Every staff member we encountered was friendly and helpful.

— Rodrigo Narytnyk


Kudos to the staff at Kempinski Hotel Suzhou for their exceptional service. Friendly, attentive, and always willing to assist.

— Brenda Romney


During our stay at Kempinski Hotel Suzhou, the concierge went above and beyond to recommend local gems and hidden treasures.

— Jabarie Shapiro


The lobby ambiance at Kempinski Hotel Suzhou was sophisticated yet welcoming. A great place to unwind after a day of exploration.

— Diane Cuevas


Impressed with Kempinski Hotel Suzhou's attention to detail. Flawless experience from start to finish.

— Royden Cherry


Kudos to Kempinski Hotel Suzhou's staff—friendly, attentive, and always willing to assist.

— Luigi Benitez


Complimentary amenities at Kempinski Hotel Suzhou added a special touch. Exceeded expectations.

— Meyer Malouf


Thoroughly enjoyed the services at Kempinski Hotel Suzhou. Added a unique touch to our stay.

— Jenine Riddle


Breathtaking views from Kempinski Hotel Suzhou. The perfect backdrop for a memorable vacation.

— Jeanna Dosso


Sophisticated yet welcoming lobby at Kempinski Hotel Suzhou. A great place to unwind.

— Tamim Troni


In-room amenities at Kempinski Hotel Suzhou were thoughtful and convenient. Everything we needed.

— Areli Gaviria


Kempinski Hotel Suzhou truly embodies the Kempinski brand—luxury and comfort in every detail.

— Giselie Mbakam


Commendable eco-friendly initiatives at Kempinski Hotel Suzhou. Proud to support sustainable practices.

— Marcia Longwave


The lobby at Kempinski Hotel Suzhou struck the perfect balance—sophisticated yet welcoming.

— Gregg Callahan


The spa services at Kempinski Hotel Suzhou were a highlight. Professional and utterly relaxing.

— Jaesoon Pham


Service at Kempinski Hotel Suzhou was okay. Nothing exceptional, but no major complaints either.

— Layla Amadea


The decor at Kempinski Hotel Suzhou was a bit outdated. Could benefit from a refresh.

— Niveditha Cobrarle


Housekeeping at Kempinski Hotel Suzhou did a decent job. Rooms were kept tidy and clean.

— Alya6b Wirsing


The overall decor at Kempinski Hotel Suzhou was neutral. No distinctive features stood out.

— Pepe Watkin


The exterior lighting at Kempinski Hotel Suzhou was adequate. Well-lit in common areas.

— Urlich Luxton


The overall maintenance at Kempinski Hotel Suzhou was fine. No major issues encountered.

— Raimondo Macey


The bedding at Kempinski Hotel Suzhou was comfortable. Provided a good night's sleep.

— Lorrie Diez


The guest privacy measures at Kempinski Hotel Suzhou were satisfactory. No unwarranted intrusions.

— Didi Retreat


The toiletry brands provided at Kempinski Hotel Suzhou were recognizable. Quality hygiene products.

— Dante Luke


The bed size at Kempinski Hotel Suzhou was appropriate. Comfortable for a single traveler.

— Brookelyn Mutio


The customer service at Kempinski Hotel Suzhou was disappointing. Unhelpful staff attitude.

— Coaker Sandro


The parking fees at Kempinski Hotel Suzhou were excessive. Unexpected additional cost.

— Fabianne Bishri


The decor in the lobby of Kempinski Hotel Suzhou was outdated. Failed to impress.

— Maddox Menasche


The elevators at Kempinski Hotel Suzhou were constantly out of order. Inconvenient for guests.

— Joanne Davila


The bed comfort at Kempinski Hotel Suzhou was a nightmare. Unbearably hard mattress and lumpy pillows.

— Ronit Case


The decor throughout Kempinski Hotel Suzhou was outdated and tacky. Felt stuck in the past.

— Aldo Groshek


The state of cleanliness at Kempinski Hotel Suzhou was appalling. Found dirt and stains in every corner.

— Blathnaid Beurteaux


Dining at Kempinski Hotel Suzhou was a culinary disaster. Tasteless and poorly presented meals.

— Venture Dubaele


Wi-Fi at Kempinski Hotel Suzhou was persistently unreliable. Frequent drops in connectivity.

— Pyzikiewicz Dajani


The state of hygiene at Kempinski Hotel Suzhou was horrifying. I wouldn't dare stay there again.

— Tour Segura


The lack of COVID-19 safety measures at Kempinski Hotel Suzhou is alarming. No regard for guest well-being.

— Jasmine Purcell


My room at Kempinski Hotel Suzhou had a distinct musty smell. Clearly, not properly ventilated.

— Annemarie Aldana


I couldn't get a good night's sleep at Kempinski Hotel Suzhou due to constant noise disruptions.

— Cristyn Weinger


My recent stay at Kempinski Hotel Suzhou was exceptional. The Kempinski brand's commitment to excellence, paired with the 5-star accommodations, created the perfect setting for a relaxing getaway.

— Alya6b Hoole


Kempinski Hotel Suzhou, a part of the esteemed Kempinski, is a must-visit. The 5-star luxury, coupled with the distinctive features of the Kempinski brand, ensured a remarkable stay.

— Braga Vedel


Staying at Kempinski Hotel Suzhou was a pleasure. The Kempinski brand's attention to detail and the 5-star luxury created the perfect setting for a memorable getaway.

— Rochelle William


Staying at Kempinski Hotel Suzhou was an absolute joy. The Kempinski brand's commitment to excellence and the 5-star accommodations created the perfect setting for a memorable getaway.

— Bloque Felder


My experience at Kempinski Hotel Suzhou in Suzhou was nothing short of exceptional. The Kempinski brand's commitment to quality and the 5-star accommodations made for a delightful stay.

— Brockie Peleg


Kempinski Hotel Suzhou, part of the distinguished Kempinski, is a destination worth revisiting. The 5-star luxury and unique features of the Kempinski brand ensured a memorable experience.

— Brookelyn Chrisman


I had the pleasure of staying at Kempinski Hotel Suzhou recently, and it was outstanding. The Kempinski brand's attention to detail and the 5-star accommodations exceeded my expectations.

— Shewatsehai Staying


General Information

Q: What's the primary focus of Kempinski hotels, and how does it relate to Kempinski Hotel Suzhou?

A: Kempinski hotels aim to provide a consistent and reliable experience. Kempinski Hotel Suzhou is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Kempinski Hotel Suzhou?

A: Kempinski Hotel Suzhou offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Kempinski Hotel Suzhou measure up?

A: The 5 stars indicate the quality and services a hotel provides. Kempinski Hotel Suzhou meets these standards, ensuring a comfortable stay.


Q: Tell me more about Kempinski Hotel Suzhou's check-in and check-out process. Is it straightforward?

A: Checking in at Kempinski Hotel Suzhou is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: Can you provide a brief overview of Kempinski Hotel Suzhou's history, from its opening year to recent renovations?

A: Kempinski Hotel Suzhou opened its doors to guests in 2008. It has been keeping up with the times through renovations in 2008.


Q: How do guests generally rate their stay at Kempinski Hotel Suzhou?

A: Guests consistently rate Kempinski Hotel Suzhou positively, with an average rating of 8.3 based on 104 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Kempinski Hotel Suzhou online?

A: Booking a room at Kempinski Hotel Suzhou is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Kempinski Hotel Suzhou?

A: Yes, booking directly with Kempinski Hotel Suzhou often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Kempinski Hotel Suzhou in advance?

A: Booking in advance at Kempinski Hotel Suzhou ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Kempinski Hotel Suzhou, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Kempinski Hotel Suzhou. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Kempinski Hotel Suzhou?

A: Kempinski Hotel Suzhou strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Kempinski Hotel Suzhou ensure a secure and hassle-free booking process for guests?

A: Kempinski Hotel Suzhou employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Kempinski Hotel Suzhou?

A: Yes, Kempinski Hotel Suzhou often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Kempinski Hotel Suzhou?

A: Yes, Kempinski Hotel Suzhou may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Kempinski Hotel Suzhou ensure the privacy and security of guest information during the booking process?

A: Kempinski Hotel Suzhou prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Kempinski Hotel Suzhou provide accessible accommodations for guests with special needs?

A: Yes, Kempinski Hotel Suzhou is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Kempinski Hotel Suzhou?

A: Kempinski Hotel Suzhou understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Kempinski Hotel Suzhou?

A: Yes, Kempinski Hotel Suzhou is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Kempinski Hotel Suzhou provide shuttle services to popular attractions or transportation hubs?

A: Kempinski Hotel Suzhou may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Kempinski Hotel Suzhou?

A: Guests often praise the service and hospitality at Kempinski Hotel Suzhou, describing it as 8.3 based on 104 reviews.


Frequently Asked

Q: Which hotel chain does Kempinski Hotel Suzhou belong to?

A: Kempinski Hotel Suzhou belongs to the Kempinski chain.


Q: What is the star rating of Kempinski Hotel Suzhou?

A: Kempinski Hotel Suzhou has a star rating of 5.


Q: In which city is Kempinski Hotel Suzhou located?

A: Kempinski Hotel Suzhou is situated in Suzhou, Jiangsu, China.


Q: Can you provide information about Kempinski Hotel Suzhou's check-in and check-out times?

A: Kempinski Hotel Suzhou offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Kempinski Hotel Suzhou have?

A: Kempinski Hotel Suzhou has a total of 458 rooms.


Q: When was Kempinski Hotel Suzhou opened to the public?

A: Kempinski Hotel Suzhou opened its doors to the public in 2008.


Q: Has Kempinski Hotel Suzhou undergone any recent renovations?

A: Yes, Kempinski Hotel Suzhou underwent renovations in 2008.


Q: What is the average rating as per reviews for Kempinski Hotel Suzhou?

A: Kempinski Hotel Suzhou holds an average rating of 8.3 based on reviews.


Q: Can you provide information about Kempinski Hotel Suzhou's accommodation types?

A: Kempinski Hotel Suzhou offers various types of accommodations, including Hotel.


Q: Discover the allure of Kempinski Hotel Suzhou - What sets its accommodations apart?

A: Kempinski Hotel Suzhou captivates guests with its unique Hotel accommodations.


Q: Kempinski Hotel Suzhou Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Kempinski Hotel Suzhou and the factors contributing to its star rating.


Q: Kempinski Hotel Suzhou Essence - What makes its presence in Suzhou truly unforgettable?

A: Immerse yourself in the essence of Kempinski Hotel Suzhou and its impact on the vibrant city of Suzhou.


Q: Kempinski Hotel Suzhou Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Kempinski Hotel Suzhou.


Q: Kempinski Hotel Suzhou Symphony - How has it harmonized with the spirit of Suzhou?

A: Delve into the symphony of Kempinski Hotel Suzhou as it resonates with the cultural heartbeat of Suzhou.


Q: Kempinski Hotel Suzhou Oasis - A haven of tranquility in Suzhou. What sets it apart?

A: Discover why Kempinski Hotel Suzhou is considered an oasis of tranquility amidst the bustling energy of Suzhou.


Q: Kempinski Hotel Suzhou Renaissance - How has it evolved since its opening in 2008?

A: Take a journey through the renaissance of Kempinski Hotel Suzhou, exploring its evolution since 2008.


Q: Kempinski Hotel Suzhou Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Kempinski Hotel Suzhou, seamlessly blending history with modernity.


Q: Kempinski Hotel Suzhou Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Kempinski Hotel Suzhou, offering a glimpse of the enchanting world beyond its walls.


Q: Kempinski Hotel Suzhou Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Kempinski Hotel Suzhou unique.


Q: Kempinski Hotel Suzhou Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Kempinski Hotel Suzhou.


Q: Kempinski Hotel Suzhou Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Kempinski Hotel Suzhou, uncovering the truths that lie beneath the surface.