Marriott in the Heart of Surabaya, East Java, Indonesia: Reviews on Sheraton Surabaya Hotel & Towers

Discover Luxury at Marriott in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Marriott. Nestled in the heart of Surabaya, East Java, Indonesia, this Marriott promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Marriott Exterior

Exquisite Location and Elegant Ambiance

Located at Jalan Embong Malang 25-31, Surabaya, East Java, 60261, Indonesia, Marriott provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 348 meticulously designed rooms spread across 28 floors, Marriott ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1995 and renovation in 2010, showcases a commitment to modernity and timeless elegance.

Marriott Interior 1
Marriott Interior 2

Luxurious Amenities and Unmatched Views

Marriott Amenities

Indulge in the Resort accommodations that offer sweeping views of the city. From its dining options to spa services, Marriott delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Marriott is perfectly situated for exploring Surabaya. With 1916 reviews and an average rating of 8.6/10, you can trust in the quality of service provided.

Premium Experience Starting from 75 USD

Marriott Ambiance

Experience unparalleled luxury starting from 75 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Sheraton Surabaya Hotel & Towers is a popular choice amongst travelers in Surabaya, whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, gift/souvenir shop, taxi service. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, separate living room, internet access – wireless (complimentary), non smoking rooms, air conditioning. To enhance guests' stay, the hotel offers recreational facilities such as hot tub, fitness center, sauna, outdoor pool, spa. Convenience and comfort makes Sheraton Surabaya Hotel & Towers the perfect choice for your stay in Surabaya.

Guest Ratings and Reviews

Based on 1916 reviews, Marriott has an average rating of 8.6/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Marriott. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameSheraton Surabaya Hotel & Towers
ChainMarriott
BrandSheraton
Star Rating5 Star
Customer Rating8.6/10
Number of Reviews1916
Check-In Time03:00 PM
Check-Out Time02:00 PM
Number of Rooms348
Number of Floors28
Year Opened1995
Year Renovated2010
Rate Starts From75
AddressJalan Embong Malang 25-31
CitySurabaya
StateEast Java
Zipcode60261
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

Sheraton Surabaya Hotel & Towers is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Rahm Evelyn


The customer service at Sheraton Surabaya Hotel & Towers was exceptional. Every staff member we encountered was friendly and helpful.

— Magaly Mackay


The spa services at Sheraton Surabaya Hotel & Towers were a highlight of our stay. Professional and relaxing—just what we needed.

— Porfirio Bermejo


Kudos to the staff at Sheraton Surabaya Hotel & Towers. Friendly, helpful, and made us feel at home.

— Vandorsselaer Tregenza/atkins


Exceptional service at Sheraton Surabaya Hotel & Towers. Every aspect, from decor to amenities, exceeded expectations.

— Marianna Bongard


In-room amenities at Sheraton Surabaya Hotel & Towers were thoughtful and convenient. Everything we needed.

— Vivi Maloof


Adequate amenities at Sheraton Surabaya Hotel & Towers. Didn't go above and beyond, but served their purpose.

— Chapman Geren


The Wi-Fi connection at Sheraton Surabaya Hotel & Towers was reliable. Met basic connectivity needs.

— Nahid Minionis


Check-in and check-out at Sheraton Surabaya Hotel & Towers were straightforward. No major hassles.

— Orry Jackson


The on-site restaurant at Sheraton Surabaya Hotel & Towers had standard fare. Expected more variety.

— Malcom Benbow.


The business center at Sheraton Surabaya Hotel & Towers was standard. Adequate for basic work needs.

— Fraser Wulfers


The meeting rooms at Sheraton Surabaya Hotel & Towers were standard. Equipped with basic presentation tools.

— Bech Ethans


The air conditioning in my room at Sheraton Surabaya Hotel & Towers functioned properly. Kept the room cool.

— Yimi Darlene


The exterior landscaping at Sheraton Surabaya Hotel & Towers was well-kept. Contributed to the overall aesthetic.

— Lukas Maestro


The on-site gym at Sheraton Surabaya Hotel & Towers had a variety of equipment. Suitable for a quick workout.

— Emiliano Fink


The toiletry brands provided at Sheraton Surabaya Hotel & Towers were recognizable. Quality hygiene products.

— Vahe Carreras


The concierge service at Sheraton Surabaya Hotel & Towers was helpful. Provided useful local recommendations.

— Marti Maria


The Wi-Fi speed at Sheraton Surabaya Hotel & Towers was satisfactory. Good for browsing and streaming.

— Indiah Curbilié


The customer service at Sheraton Surabaya Hotel & Towers was disappointing. Unhelpful staff attitude.

— Calum Callahan


The check-in process at Sheraton Surabaya Hotel & Towers was chaotic. Long wait times.

— Brynne Walking


The bathroom facilities at Sheraton Surabaya Hotel & Towers were poorly maintained. Plumbing issues.

— Yonos Fairchild


The check-in process at Sheraton Surabaya Hotel & Towers was a disaster. Endured long queues and delays.

— Karolina Gestuvo


The noise levels at Sheraton Surabaya Hotel & Towers were unbearable. Sleep quality was severely impacted.

— Michaela Hazel


The overall ambiance at Sheraton Surabaya Hotel & Towers was depressing. Lack of positive energy.

— Lord Marinho


The facilities for business travelers at Sheraton Surabaya Hotel & Towers were severely lacking. Unusable amenities.

— Ruthy Fredrick


Dining options at Sheraton Surabaya Hotel & Towers were extremely limited. Lack of variety and poor quality.

— Suzan Isabel


Cleanliness at Sheraton Surabaya Hotel & Towers was a major concern. Filthy common areas and neglected spaces.

— Peter Engle


At Sheraton Surabaya Hotel & Towers, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Nicolas Genetelli


My room at Sheraton Surabaya Hotel & Towers had a distinct musty smell. Clearly, not properly ventilated.

— Silvia Manicure


The elevators at Sheraton Surabaya Hotel & Towers were a constant source of frustration. Always breaking down.

— Aleyda Claypool


The outdated decor at Sheraton Surabaya Hotel & Towers made it feel like a relic from the past. Needs a complete overhaul.

— Pau Sikorska


I recently had the pleasure of staying at Sheraton Surabaya Hotel & Towers, and it truly felt like a home away from home. The Sheraton brand's dedication to providing a warm and welcoming atmosphere made my stay memorable.

— Lock Saroj


Sheraton Surabaya Hotel & Towers in Surabaya is a true masterpiece. The 5-star accommodation, coupled with the impeccable service, made my stay unforgettable. The Sheraton brand has once again proven why it's a leader in the industry.

— Günther Elena


The attention to detail at Sheraton Surabaya Hotel & Towers, part of the renowned Marriott, was truly remarkable. The 5-star experience, combined with the unique offerings of the Sheraton brand, made my stay unforgettable.

— Sierra Leader


Sheraton Surabaya Hotel & Towers in Surabaya is a hidden gem. The Sheraton brand's dedication to providing top-notch service, combined with the 5-star luxury, made my visit a memorable one.

— Jamund Herd


Staying at Sheraton Surabaya Hotel & Towers was a delightful experience. The Sheraton brand's attention to detail and the 5-star luxury made my visit truly memorable.

— Trev Finkel


Sheraton Surabaya Hotel & Towers in Surabaya is a true gem. The Sheraton brand's commitment to excellence, coupled with the 5-star accommodations, provided an unforgettable experience.

— Yanais Bolam


I had an amazing experience at Sheraton Surabaya Hotel & Towers. The Sheraton brand's dedication to providing top-notch service, combined with the 5-star accommodations, exceeded my expectations.

— Jeremy Mailhot


Sheraton Surabaya Hotel & Towers in Surabaya is a hidden gem. The Sheraton brand's dedication to providing exceptional service, coupled with the 5-star accommodations, made my visit extraordinary.

— Jacob Marchetti


Staying at Sheraton Surabaya Hotel & Towers was a delightful experience. The Sheraton brand's commitment to excellence and the 5-star luxury created the perfect atmosphere for a memorable getaway.

— Abisara Madaleno


I recently had the pleasure of staying at Sheraton Surabaya Hotel & Towers, and it was exceptional. The Sheraton brand's attention to detail and the 5-star accommodations exceeded my expectations.

— Altilano Preiss


General Information

Q: What's the primary focus of Marriott hotels, and how does it relate to Sheraton Surabaya Hotel & Towers?

A: Marriott hotels aim to provide a consistent and reliable experience. Sheraton Surabaya Hotel & Towers is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Sheraton Surabaya Hotel & Towers?

A: Sheraton Surabaya Hotel & Towers offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Sheraton Surabaya Hotel & Towers measure up?

A: The 5 stars indicate the quality and services a hotel provides. Sheraton Surabaya Hotel & Towers meets these standards, ensuring a comfortable stay.


Q: Tell me more about Sheraton Surabaya Hotel & Towers's check-in and check-out process. Is it straightforward?

A: Checking in at Sheraton Surabaya Hotel & Towers is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 02:00 PM.


Q: Can you provide a brief overview of Sheraton Surabaya Hotel & Towers's history, from its opening year to recent renovations?

A: Sheraton Surabaya Hotel & Towers opened its doors to guests in 1995. It has been keeping up with the times through renovations in 2010.


Q: How do guests generally rate their stay at Sheraton Surabaya Hotel & Towers?

A: Guests consistently rate Sheraton Surabaya Hotel & Towers positively, with an average rating of 8.6 based on 1916 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Sheraton Surabaya Hotel & Towers online?

A: Booking a room at Sheraton Surabaya Hotel & Towers is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Sheraton Surabaya Hotel & Towers?

A: Yes, booking directly with Sheraton Surabaya Hotel & Towers often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Sheraton Surabaya Hotel & Towers in advance?

A: Booking in advance at Sheraton Surabaya Hotel & Towers ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Sheraton Surabaya Hotel & Towers, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Sheraton Surabaya Hotel & Towers. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Sheraton Surabaya Hotel & Towers?

A: Sheraton Surabaya Hotel & Towers strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Sheraton Surabaya Hotel & Towers ensure a secure and hassle-free booking process for guests?

A: Sheraton Surabaya Hotel & Towers employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Sheraton Surabaya Hotel & Towers?

A: Yes, Sheraton Surabaya Hotel & Towers often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Sheraton Surabaya Hotel & Towers?

A: Yes, Sheraton Surabaya Hotel & Towers may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Sheraton Surabaya Hotel & Towers ensure the privacy and security of guest information during the booking process?

A: Sheraton Surabaya Hotel & Towers prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Sheraton Surabaya Hotel & Towers provide accessible accommodations for guests with special needs?

A: Yes, Sheraton Surabaya Hotel & Towers is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Sheraton Surabaya Hotel & Towers?

A: Sheraton Surabaya Hotel & Towers understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Sheraton Surabaya Hotel & Towers?

A: Yes, Sheraton Surabaya Hotel & Towers is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Sheraton Surabaya Hotel & Towers provide shuttle services to popular attractions or transportation hubs?

A: Sheraton Surabaya Hotel & Towers may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Sheraton Surabaya Hotel & Towers?

A: Guests often praise the service and hospitality at Sheraton Surabaya Hotel & Towers, describing it as 8.6 based on 1916 reviews.


Frequently Asked

Q: Which hotel chain does Sheraton Surabaya Hotel & Towers belong to?

A: Sheraton Surabaya Hotel & Towers belongs to the Marriott chain.


Q: What is the star rating of Sheraton Surabaya Hotel & Towers?

A: Sheraton Surabaya Hotel & Towers has a star rating of 5.


Q: In which city is Sheraton Surabaya Hotel & Towers located?

A: Sheraton Surabaya Hotel & Towers is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about Sheraton Surabaya Hotel & Towers's check-in and check-out times?

A: Sheraton Surabaya Hotel & Towers offers check-in from 03:00 PM and check-out until 02:00 PM.


Q: How many rooms does Sheraton Surabaya Hotel & Towers have?

A: Sheraton Surabaya Hotel & Towers has a total of 348 rooms.


Q: When was Sheraton Surabaya Hotel & Towers opened to the public?

A: Sheraton Surabaya Hotel & Towers opened its doors to the public in 1995.


Q: Has Sheraton Surabaya Hotel & Towers undergone any recent renovations?

A: Yes, Sheraton Surabaya Hotel & Towers underwent renovations in 2010.


Q: What is the average rating as per reviews for Sheraton Surabaya Hotel & Towers?

A: Sheraton Surabaya Hotel & Towers holds an average rating of 8.6 based on reviews.


Q: Can you provide information about Sheraton Surabaya Hotel & Towers's accommodation types?

A: Sheraton Surabaya Hotel & Towers offers various types of accommodations, including Resort.


Q: Discover the allure of Sheraton Surabaya Hotel & Towers - What sets its accommodations apart?

A: Sheraton Surabaya Hotel & Towers captivates guests with its unique Resort accommodations.


Q: Sheraton Surabaya Hotel & Towers Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Sheraton Surabaya Hotel & Towers and the factors contributing to its star rating.


Q: Sheraton Surabaya Hotel & Towers Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Sheraton Surabaya Hotel & Towers and its impact on the vibrant city of Surabaya.


Q: Sheraton Surabaya Hotel & Towers Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Sheraton Surabaya Hotel & Towers.


Q: Sheraton Surabaya Hotel & Towers Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Sheraton Surabaya Hotel & Towers as it resonates with the cultural heartbeat of Surabaya.


Q: Sheraton Surabaya Hotel & Towers Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Sheraton Surabaya Hotel & Towers is considered an oasis of tranquility amidst the bustling energy of Surabaya.


Q: Sheraton Surabaya Hotel & Towers Renaissance - How has it evolved since its opening in 1995?

A: Take a journey through the renaissance of Sheraton Surabaya Hotel & Towers, exploring its evolution since 1995.


Q: Sheraton Surabaya Hotel & Towers Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Sheraton Surabaya Hotel & Towers, seamlessly blending history with modernity.


Q: Sheraton Surabaya Hotel & Towers Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Sheraton Surabaya Hotel & Towers, offering a glimpse of the enchanting world beyond its walls.


Q: Sheraton Surabaya Hotel & Towers Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Sheraton Surabaya Hotel & Towers unique.


Q: Sheraton Surabaya Hotel & Towers Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Sheraton Surabaya Hotel & Towers.


Q: Sheraton Surabaya Hotel & Towers Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Sheraton Surabaya Hotel & Towers, uncovering the truths that lie beneath the surface.


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