Marriott in the Heart of Surabaya, East Java, Indonesia: Reviews on Sheraton Surabaya Hotel & Towers

Discover Luxury at Marriott in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Marriott. Nestled in the heart of Surabaya, East Java, Indonesia, this Marriott promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Jalan Embong Malang 25-31, Surabaya, East Java, 60261, Indonesia, Marriott provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 348 meticulously designed rooms spread across 28 floors, Marriott ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1995 and renovation in 2010, showcases a commitment to modernity and timeless elegance.

Luxurious Amenities and Unmatched Views

Indulge in the Resort accommodations that offer sweeping views of the city. From its dining options to spa services, Marriott delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Marriott is perfectly situated for exploring Surabaya. With 1916 reviews and an average rating of 8.6/10, you can trust in the quality of service provided.

Premium Experience Starting from 75 USD

Experience unparalleled luxury starting from 75 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Sheraton Surabaya Hotel & Towers is a popular choice amongst travelers in Surabaya, whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, gift/souvenir shop, taxi service. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, separate living room, internet access – wireless (complimentary), non smoking rooms, air conditioning. To enhance guests' stay, the hotel offers recreational facilities such as hot tub, fitness center, sauna, outdoor pool, spa. Convenience and comfort makes Sheraton Surabaya Hotel & Towers the perfect choice for your stay in Surabaya.

Guest Ratings and Reviews

Based on 1916 reviews, Marriott has an average rating of 8.6/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Marriott. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel Name	Sheraton Surabaya Hotel & Towers
Chain	Marriott
Brand	Sheraton
Star Rating	5 Star
Customer Rating	8.6/10
Number of Reviews	1916
Check-In Time	03:00 PM
Check-Out Time	02:00 PM
Number of Rooms	348
Number of Floors	28
Year Opened	1995
Year Renovated	2010
Rate Starts From	75
Address	Jalan Embong Malang 25-31
City	Surabaya
State	East Java
Zipcode	60261
Country	Indonesia
Continent	Asia
Location	View on Google Maps

Reviews

We loved our stay at Sheraton Surabaya Hotel & Towers. The rooms were spacious, and the decor was modern and stylish.

— Ayse Forrester

The customer service at Sheraton Surabaya Hotel & Towers was exceptional. Every staff member we encountered was friendly and helpful.

— Kimberly Herzberg

The complimentary amenities at Sheraton Surabaya Hotel & Towers made our stay extra special. Little touches that exceeded our expectations.

— Elif Garica

We thoroughly enjoyed the services at Sheraton Surabaya Hotel & Towers. It added a unique touch that made our stay memorable.

— Law Chapman

The panoramic views from Sheraton Surabaya Hotel & Towers were breathtaking. A picturesque backdrop for our vacation.

— Lyla Martha

The staff's local recommendations at Sheraton Surabaya Hotel & Towers led us to some hidden gems in Surabaya. Truly appreciated their insights.

— Julien Echeveriia

Fantastic stay at Sheraton Surabaya Hotel & Towers. Central location, comfy beds—highly recommend!

— Bria Kaufman

Enjoyed the cozy atmosphere at Sheraton Surabaya Hotel & Towers. Room decor was tastefully done.

— Clair Stevenson

Loved our stay at Sheraton Surabaya Hotel & Towers. Great location, comfy beds—will return for sure!

— Warnett Coopersmith

The lighting in guest rooms at Sheraton Surabaya Hotel & Towers was sufficient. Not too bright or too dim.

— Marsella Katalay

The room decor at Sheraton Surabaya Hotel & Towers was modern. Furnishings were up-to-date.

— Willem Chandor

The dining options at Sheraton Surabaya Hotel & Towers were diverse. A variety of choices for different tastes.

— Anais Göppinger

The in-room amenities at Sheraton Surabaya Hotel & Towers were comprehensive. Everything needed for a comfortable stay.

— Norena Daum

The housekeeping service at Sheraton Surabaya Hotel & Towers was thorough. Rooms consistently well-maintained.

— Boris Dubaele

The bed linens at Sheraton Surabaya Hotel & Towers were clean and comfortable. Provided a good night's sleep.

— Kenneth Mctamany

The breakfast service at Sheraton Surabaya Hotel & Towers was organized. Efficient handling of guests.

— Sunawin Olivas

The overall decor theme at Sheraton Surabaya Hotel & Towers was cohesive. Aesthetic consistency.

— Blake Corrales

The customer service at Sheraton Surabaya Hotel & Towers was disappointing. Unhelpful staff attitude.

— Olivenza Izzy

The cleanliness of my room at Sheraton Surabaya Hotel & Towers left much to be desired. Not up to standard.

— Pablo Carnegie

The noise levels at Sheraton Surabaya Hotel & Towers were disruptive. Difficult to sleep peacefully.

— Bjorn Carmen

The food quality at Sheraton Surabaya Hotel & Towers was subpar. Limited and unappetizing options.

— Eli Blizzard

The on-site dining options at Sheraton Surabaya Hotel & Towers were limited. Not suitable for varied preferences.

— Freya Brunet

The facilities for business travelers at Sheraton Surabaya Hotel & Towers were inadequate. Limited amenities.

— Carrie Kardinal

The food quality at Sheraton Surabaya Hotel & Towers was atrocious. Tasteless and poorly prepared meals.

— Conner Medina

The bed comfort at Sheraton Surabaya Hotel & Towers was a nightmare. Unbearably hard mattress and lumpy pillows.

— Ninive Stephanie

Dining at Sheraton Surabaya Hotel & Towers was a culinary disaster. Tasteless and poorly presented meals.

— Parking Berman

The overall atmosphere at Sheraton Surabaya Hotel & Towers was dismal. A complete lack of positive energy.

— Karma Ciotola

Bed comfort at Sheraton Surabaya Hotel & Towers was a nightmare. Uncomfortably hard mattress and lumpy pillows.

— Chrysti Woods

Decor throughout Sheraton Surabaya Hotel & Towers was outdated and unappealing. Felt like a time warp.

— Lilian Toone

The stay at Sheraton Surabaya Hotel & Towers was nothing short of magical. The Sheraton brand's attention to detail and commitment to guest satisfaction were evident throughout. I can't wait to return to this oasis of luxury.

— Betzy Antonio

I had a fantastic experience at Sheraton Surabaya Hotel & Towers in Surabaya. The 5-star accommodations, the friendly staff, and the attention to detail by the Sheraton brand made my stay truly special.

— Anton Goldberg

From the moment I checked in at Sheraton Surabaya Hotel & Towers, I was impressed. The Sheraton brand's attention to detail and the 5-star luxury created the perfect atmosphere for relaxation.

— Steve Sanders

I recently stayed at Sheraton Surabaya Hotel & Towers and was impressed by the impeccable service. The Sheraton brand's commitment to excellence and the 5-star accommodations made my visit exceptional.

— Walker Duff

Sheraton Surabaya Hotel & Towers in Surabaya is a true gem. The Sheraton brand's dedication to providing top-notch service, combined with the 5-star luxury, created a perfect retreat.

— Joel Silver

Staying at Sheraton Surabaya Hotel & Towers was an absolute pleasure. The Sheraton brand's commitment to providing an extraordinary experience, coupled with the 5-star accommodations, exceeded my expectations.

— Julissa David

General Information

Q: What's the primary focus of Marriott hotels, and how does it relate to Sheraton Surabaya Hotel & Towers?

A: Marriott hotels aim to provide a consistent and reliable experience. Sheraton Surabaya Hotel & Towers is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Sheraton Surabaya Hotel & Towers?

A: Sheraton Surabaya Hotel & Towers offers a 5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 5 stars for hotels, and how does Sheraton Surabaya Hotel & Towers measure up?

A: The 5 stars indicate the quality and services a hotel provides. Sheraton Surabaya Hotel & Towers meets these standards, ensuring a comfortable stay.

Q: Tell me more about Sheraton Surabaya Hotel & Towers's check-in and check-out process. Is it straightforward?

A: Checking in at Sheraton Surabaya Hotel & Towers is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 02:00 PM.

Q: Can you provide a brief overview of Sheraton Surabaya Hotel & Towers's history, from its opening year to recent renovations?

A: Sheraton Surabaya Hotel & Towers opened its doors to guests in 1995. It has been keeping up with the times through renovations in 2010.

Q: How do guests generally rate their stay at Sheraton Surabaya Hotel & Towers?

A: Guests consistently rate Sheraton Surabaya Hotel & Towers positively, with an average rating of 8.6 based on 1916 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Sheraton Surabaya Hotel & Towers online?

A: Booking a room at Sheraton Surabaya Hotel & Towers is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Sheraton Surabaya Hotel & Towers?

A: Yes, booking directly with Sheraton Surabaya Hotel & Towers often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Sheraton Surabaya Hotel & Towers in advance?

A: Booking in advance at Sheraton Surabaya Hotel & Towers ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Sheraton Surabaya Hotel & Towers, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Sheraton Surabaya Hotel & Towers. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Sheraton Surabaya Hotel & Towers?

A: Sheraton Surabaya Hotel & Towers strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Sheraton Surabaya Hotel & Towers ensure a secure and hassle-free booking process for guests?

A: Sheraton Surabaya Hotel & Towers employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Sheraton Surabaya Hotel & Towers?

A: Yes, Sheraton Surabaya Hotel & Towers often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Sheraton Surabaya Hotel & Towers?

A: Yes, Sheraton Surabaya Hotel & Towers may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Sheraton Surabaya Hotel & Towers ensure the privacy and security of guest information during the booking process?

A: Sheraton Surabaya Hotel & Towers prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Sheraton Surabaya Hotel & Towers provide accessible accommodations for guests with special needs?

A: Yes, Sheraton Surabaya Hotel & Towers is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Sheraton Surabaya Hotel & Towers?

A: Sheraton Surabaya Hotel & Towers understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Sheraton Surabaya Hotel & Towers?

A: Yes, Sheraton Surabaya Hotel & Towers is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Sheraton Surabaya Hotel & Towers provide shuttle services to popular attractions or transportation hubs?

A: Sheraton Surabaya Hotel & Towers may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Sheraton Surabaya Hotel & Towers?

A: Guests often praise the service and hospitality at Sheraton Surabaya Hotel & Towers, describing it as 8.6 based on 1916 reviews.

Frequently Asked

Q: Which hotel chain does Sheraton Surabaya Hotel & Towers belong to?

A: Sheraton Surabaya Hotel & Towers belongs to the Marriott chain.

Q: What is the star rating of Sheraton Surabaya Hotel & Towers?

A: Sheraton Surabaya Hotel & Towers has a star rating of 5.

Q: In which city is Sheraton Surabaya Hotel & Towers located?

A: Sheraton Surabaya Hotel & Towers is situated in Surabaya, East Java, Indonesia.

Q: Can you provide information about Sheraton Surabaya Hotel & Towers's check-in and check-out times?

A: Sheraton Surabaya Hotel & Towers offers check-in from 03:00 PM and check-out until 02:00 PM.

Q: How many rooms does Sheraton Surabaya Hotel & Towers have?

A: Sheraton Surabaya Hotel & Towers has a total of 348 rooms.

Q: When was Sheraton Surabaya Hotel & Towers opened to the public?

A: Sheraton Surabaya Hotel & Towers opened its doors to the public in 1995.

Q: Has Sheraton Surabaya Hotel & Towers undergone any recent renovations?

A: Yes, Sheraton Surabaya Hotel & Towers underwent renovations in 2010.

Q: What is the average rating as per reviews for Sheraton Surabaya Hotel & Towers?

A: Sheraton Surabaya Hotel & Towers holds an average rating of 8.6 based on reviews.

Q: Can you provide information about Sheraton Surabaya Hotel & Towers's accommodation types?

A: Sheraton Surabaya Hotel & Towers offers various types of accommodations, including Resort.

Q: Discover the allure of Sheraton Surabaya Hotel & Towers - What sets its accommodations apart?

A: Sheraton Surabaya Hotel & Towers captivates guests with its unique Resort accommodations.

Q: Sheraton Surabaya Hotel & Towers Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Sheraton Surabaya Hotel & Towers and the factors contributing to its star rating.

Q: Sheraton Surabaya Hotel & Towers Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Sheraton Surabaya Hotel & Towers and its impact on the vibrant city of Surabaya.

Q: Sheraton Surabaya Hotel & Towers Unveiled - A visual journey through its distinctive features.

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Q: Sheraton Surabaya Hotel & Towers Symphony - How has it harmonized with the spirit of Surabaya?

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Q: Sheraton Surabaya Hotel & Towers Oasis - A haven of tranquility in Surabaya. What sets it apart?

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Q: Sheraton Surabaya Hotel & Towers Renaissance - How has it evolved since its opening in 1995?

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Q: Sheraton Surabaya Hotel & Towers Horizon - A panoramic view of its surroundings. What lies beyond?

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Q: Sheraton Surabaya Hotel & Towers Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: Sheraton Surabaya Hotel & Towers Mirage - What illusions does it dispel, and what realities does it reveal?

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