Marriott in the Heart of Surabaya, East Java, Indonesia: Reviews on Sheraton Surabaya Hotel & Towers

Discover Luxury at Marriott in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Marriott. Nestled in the heart of Surabaya, East Java, Indonesia, this Marriott promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Marriott Exterior

Exquisite Location and Elegant Ambiance

Located at Jalan Embong Malang 25-31, Surabaya, East Java, 60261, Indonesia, Marriott provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 348 meticulously designed rooms spread across 28 floors, Marriott ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1995 and renovation in 2010, showcases a commitment to modernity and timeless elegance.

Marriott Interior 1
Marriott Interior 2

Luxurious Amenities and Unmatched Views

Marriott Amenities

Indulge in the Resort accommodations that offer sweeping views of the city. From its dining options to spa services, Marriott delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Marriott is perfectly situated for exploring Surabaya. With 1916 reviews and an average rating of 8.6/10, you can trust in the quality of service provided.

Premium Experience Starting from 75 USD

Marriott Ambiance

Experience unparalleled luxury starting from 75 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Sheraton Surabaya Hotel & Towers is a popular choice amongst travelers in Surabaya, whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, gift/souvenir shop, taxi service. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, separate living room, internet access – wireless (complimentary), non smoking rooms, air conditioning. To enhance guests' stay, the hotel offers recreational facilities such as hot tub, fitness center, sauna, outdoor pool, spa. Convenience and comfort makes Sheraton Surabaya Hotel & Towers the perfect choice for your stay in Surabaya.

Guest Ratings and Reviews

Based on 1916 reviews, Marriott has an average rating of 8.6/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Marriott. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameSheraton Surabaya Hotel & Towers
ChainMarriott
BrandSheraton
Star Rating5 Star
Customer Rating8.6/10
Number of Reviews1916
Check-In Time03:00 PM
Check-Out Time02:00 PM
Number of Rooms348
Number of Floors28
Year Opened1995
Year Renovated2010
Rate Starts From75
AddressJalan Embong Malang 25-31
CitySurabaya
StateEast Java
Zipcode60261
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

The pool was a welcome oasis at Sheraton Surabaya Hotel & Towers after a long day exploring. Just what we needed to relax and unwind.

— Jørgen Ment


The customer service at Sheraton Surabaya Hotel & Towers was exceptional. Every staff member we encountered was friendly and helpful.

— Jil Haessler


The in-house restaurant at Sheraton Surabaya Hotel & Towers exceeded our expectations. The food was delicious, and the ambiance was lovely.

— Estin Servantes


We enjoyed the nightly turndown service at Sheraton Surabaya Hotel & Towers. It added a touch of luxury to our stay.

— Petty Giugno


We appreciated the eco-friendly initiatives at Sheraton Surabaya Hotel & Towers. It's reassuring to stay at a hotel committed to sustainability.

— Bike Rochdi


Kudos to Sheraton Surabaya Hotel & Towers's staff—friendly, attentive, and always willing to assist.

— Whitnee Sherine


Enjoyed the cozy atmosphere at Sheraton Surabaya Hotel & Towers. Room decor was tastefully done.

— Skye Lucille


During our stay at Sheraton Surabaya Hotel & Towers, the concierge provided fantastic local recommendations.

— Keller Bronstein


Appreciated Sheraton Surabaya Hotel & Towers's eco-friendly initiatives. Reassuring to stay at a sustainable hotel.

— Stylist Kate


Complimentary amenities at Sheraton Surabaya Hotel & Towers were a delightful surprise. Added value to our stay.

— Nathalia Mulet


Staff at Sheraton Surabaya Hotel & Towers went the extra mile. Local recommendations led us to hidden gems.

— Storage Chin


Spotless cleanliness at Sheraton Surabaya Hotel & Towers. Felt safe and comfortable throughout our stay.

— Estrella Cunningham


The location of Sheraton Surabaya Hotel & Towers was decent, but nothing remarkable. Expected a bit more.

— Jastinder Wouter


Check-in and check-out at Sheraton Surabaya Hotel & Towers were straightforward. No major hassles.

— Amdia Flickenger


In-room furnishings at Sheraton Surabaya Hotel & Towers were typical. No standout features, but comfortable enough.

— William Fogarty


The overall value for money at Sheraton Surabaya Hotel & Towers was fair. Expected a bit more for the price.

— Grave Loop


The exterior of Sheraton Surabaya Hotel & Towers was average. Didn't leave a lasting impression.

— Nitsanne Rhine


The lighting in guest rooms at Sheraton Surabaya Hotel & Towers was sufficient. Not too bright or too dim.

— Susur Fagen


The room temperature control at Sheraton Surabaya Hotel & Towers was effective. Easily adjustable to personal preference.

— Flintoft Labier


The on-site parking at Sheraton Surabaya Hotel & Towers was convenient. Accessible with ease.

— Nadezhda Cascio


The check-in process at Sheraton Surabaya Hotel & Towers was smooth. Staff provided clear instructions.

— Margit Amadea


The front desk staff at Sheraton Surabaya Hotel & Towers were courteous. Offered assistance with a smile.

— Savannah Shienbaum


The room service menu at Sheraton Surabaya Hotel & Towers offered a variety of options. Timely delivery.

— Ananya Cabanas


The bathroom amenities at Sheraton Surabaya Hotel & Towers were of good quality. Well-stocked supplies.

— Marly Cung


The staff professionalism at Sheraton Surabaya Hotel & Towers was noticeable. Courteous interactions.

— Rylan Jander


The accessibility features at Sheraton Surabaya Hotel & Towers were thoughtful. Considerate design for all guests.

— Trinity Coughlin


The front desk at Sheraton Surabaya Hotel & Towers provided helpful local maps. Useful for exploring the area.

— Bryan Wendel


The overall atmosphere at Sheraton Surabaya Hotel & Towers was unwelcoming. Lack of warmth.

— Arash Belz


The elevators at Sheraton Surabaya Hotel & Towers were constantly out of order. Inconvenient for guests.

— Ivonne Paine


The overall ambiance at Sheraton Surabaya Hotel & Towers was depressing. Lack of positive energy.

— Orry Pease


The elevators at Sheraton Surabaya Hotel & Towers were a constant source of frustration. Always out of order.

— Susana Philippa


Dining at Sheraton Surabaya Hotel & Towers was a culinary disaster. Tasteless and poorly presented meals.

— Yonatan Foss


The overall atmosphere at Sheraton Surabaya Hotel & Towers was dismal. A complete lack of positive energy.

— Marian Sparaco


Bathroom facilities at Sheraton Surabaya Hotel & Towers were in desperate need of repairs. Frequent leaks and malfunctions.

— Amber Virguez


Wi-Fi at Sheraton Surabaya Hotel & Towers was persistently unreliable. Frequent drops in connectivity.

— Vaernewyck Wolfe


I recently had the pleasure of staying at Sheraton Surabaya Hotel & Towers, and it truly felt like a home away from home. The Sheraton brand's dedication to providing a warm and welcoming atmosphere made my stay memorable.

— Prof Remnant


I had a fantastic experience at Sheraton Surabaya Hotel & Towers in Surabaya. The 5-star accommodations, the friendly staff, and the attention to detail by the Sheraton brand made my stay truly special.

— Dane Choresh


My recent stay at Sheraton Surabaya Hotel & Towers was exceptional. The Sheraton brand's commitment to excellence, paired with the 5-star accommodations, created the perfect setting for a relaxing getaway.

— Montse Fuller


I had an amazing experience at Sheraton Surabaya Hotel & Towers. The Sheraton brand's dedication to providing top-notch service, combined with the 5-star accommodations, exceeded my expectations.

— Wren Saegert


Staying at Sheraton Surabaya Hotel & Towers was a pleasure. The Sheraton brand's attention to detail and the 5-star luxury created the perfect setting for a memorable getaway.

— Guy Parcells


Sheraton Surabaya Hotel & Towers, part of the renowned Marriott, provides an unmatched experience. The 5-star luxury and unique features of the Sheraton brand set it apart from the rest.

— Lea Delion


I had the pleasure of experiencing Sheraton Surabaya Hotel & Towers in Surabaya, and it was truly amazing. The Sheraton brand's commitment to quality and the 5-star luxury made my stay exceptional.

— Werner Hatzenbiler


General Information

Q: What's the primary focus of Marriott hotels, and how does it relate to Sheraton Surabaya Hotel & Towers?

A: Marriott hotels aim to provide a consistent and reliable experience. Sheraton Surabaya Hotel & Towers is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Sheraton Surabaya Hotel & Towers?

A: Sheraton Surabaya Hotel & Towers offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Sheraton Surabaya Hotel & Towers measure up?

A: The 5 stars indicate the quality and services a hotel provides. Sheraton Surabaya Hotel & Towers meets these standards, ensuring a comfortable stay.


Q: Tell me more about Sheraton Surabaya Hotel & Towers's check-in and check-out process. Is it straightforward?

A: Checking in at Sheraton Surabaya Hotel & Towers is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 02:00 PM.


Q: Can you provide a brief overview of Sheraton Surabaya Hotel & Towers's history, from its opening year to recent renovations?

A: Sheraton Surabaya Hotel & Towers opened its doors to guests in 1995. It has been keeping up with the times through renovations in 2010.


Q: How do guests generally rate their stay at Sheraton Surabaya Hotel & Towers?

A: Guests consistently rate Sheraton Surabaya Hotel & Towers positively, with an average rating of 8.6 based on 1916 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Sheraton Surabaya Hotel & Towers online?

A: Booking a room at Sheraton Surabaya Hotel & Towers is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Sheraton Surabaya Hotel & Towers?

A: Yes, booking directly with Sheraton Surabaya Hotel & Towers often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Sheraton Surabaya Hotel & Towers in advance?

A: Booking in advance at Sheraton Surabaya Hotel & Towers ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Sheraton Surabaya Hotel & Towers, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Sheraton Surabaya Hotel & Towers. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Sheraton Surabaya Hotel & Towers?

A: Sheraton Surabaya Hotel & Towers strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Sheraton Surabaya Hotel & Towers ensure a secure and hassle-free booking process for guests?

A: Sheraton Surabaya Hotel & Towers employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Sheraton Surabaya Hotel & Towers?

A: Yes, Sheraton Surabaya Hotel & Towers often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Sheraton Surabaya Hotel & Towers?

A: Yes, Sheraton Surabaya Hotel & Towers may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Sheraton Surabaya Hotel & Towers ensure the privacy and security of guest information during the booking process?

A: Sheraton Surabaya Hotel & Towers prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Sheraton Surabaya Hotel & Towers provide accessible accommodations for guests with special needs?

A: Yes, Sheraton Surabaya Hotel & Towers is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Sheraton Surabaya Hotel & Towers?

A: Sheraton Surabaya Hotel & Towers understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Sheraton Surabaya Hotel & Towers?

A: Yes, Sheraton Surabaya Hotel & Towers is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Sheraton Surabaya Hotel & Towers provide shuttle services to popular attractions or transportation hubs?

A: Sheraton Surabaya Hotel & Towers may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Sheraton Surabaya Hotel & Towers?

A: Guests often praise the service and hospitality at Sheraton Surabaya Hotel & Towers, describing it as 8.6 based on 1916 reviews.


Frequently Asked

Q: Which hotel chain does Sheraton Surabaya Hotel & Towers belong to?

A: Sheraton Surabaya Hotel & Towers belongs to the Marriott chain.


Q: What is the star rating of Sheraton Surabaya Hotel & Towers?

A: Sheraton Surabaya Hotel & Towers has a star rating of 5.


Q: In which city is Sheraton Surabaya Hotel & Towers located?

A: Sheraton Surabaya Hotel & Towers is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about Sheraton Surabaya Hotel & Towers's check-in and check-out times?

A: Sheraton Surabaya Hotel & Towers offers check-in from 03:00 PM and check-out until 02:00 PM.


Q: How many rooms does Sheraton Surabaya Hotel & Towers have?

A: Sheraton Surabaya Hotel & Towers has a total of 348 rooms.


Q: When was Sheraton Surabaya Hotel & Towers opened to the public?

A: Sheraton Surabaya Hotel & Towers opened its doors to the public in 1995.


Q: Has Sheraton Surabaya Hotel & Towers undergone any recent renovations?

A: Yes, Sheraton Surabaya Hotel & Towers underwent renovations in 2010.


Q: What is the average rating as per reviews for Sheraton Surabaya Hotel & Towers?

A: Sheraton Surabaya Hotel & Towers holds an average rating of 8.6 based on reviews.


Q: Can you provide information about Sheraton Surabaya Hotel & Towers's accommodation types?

A: Sheraton Surabaya Hotel & Towers offers various types of accommodations, including Resort.


Q: Discover the allure of Sheraton Surabaya Hotel & Towers - What sets its accommodations apart?

A: Sheraton Surabaya Hotel & Towers captivates guests with its unique Resort accommodations.


Q: Sheraton Surabaya Hotel & Towers Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Sheraton Surabaya Hotel & Towers and the factors contributing to its star rating.


Q: Sheraton Surabaya Hotel & Towers Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Sheraton Surabaya Hotel & Towers and its impact on the vibrant city of Surabaya.


Q: Sheraton Surabaya Hotel & Towers Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Sheraton Surabaya Hotel & Towers.


Q: Sheraton Surabaya Hotel & Towers Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Sheraton Surabaya Hotel & Towers as it resonates with the cultural heartbeat of Surabaya.


Q: Sheraton Surabaya Hotel & Towers Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Sheraton Surabaya Hotel & Towers is considered an oasis of tranquility amidst the bustling energy of Surabaya.


Q: Sheraton Surabaya Hotel & Towers Renaissance - How has it evolved since its opening in 1995?

A: Take a journey through the renaissance of Sheraton Surabaya Hotel & Towers, exploring its evolution since 1995.


Q: Sheraton Surabaya Hotel & Towers Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Sheraton Surabaya Hotel & Towers, seamlessly blending history with modernity.


Q: Sheraton Surabaya Hotel & Towers Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Sheraton Surabaya Hotel & Towers, offering a glimpse of the enchanting world beyond its walls.


Q: Sheraton Surabaya Hotel & Towers Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Sheraton Surabaya Hotel & Towers unique.


Q: Sheraton Surabaya Hotel & Towers Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Sheraton Surabaya Hotel & Towers.


Q: Sheraton Surabaya Hotel & Towers Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Sheraton Surabaya Hotel & Towers, uncovering the truths that lie beneath the surface.


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