Merchant Hotel in the Heart of Penang, Penang, Malaysia: Reviews on Merchant Hotel

Discover Luxury at Merchant Hotel in the Heart of Penang, Malaysia

Prepare to immerse yourself in a world of luxury and sophistication at Merchant Hotel. Nestled in the heart of Penang, Penang, Malaysia, this Merchant Hotel promises an experience like no other. With a 3.5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at 55, Jalan Penang, Penang, Penang, 10000, Malaysia, Merchant Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 93 meticulously designed rooms spread across 10 floors, Merchant Hotel ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1984 and renovation in 2015, showcases a commitment to modernity and timeless elegance.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Merchant Hotel delivers a 3.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Merchant Hotel is perfectly situated for exploring Penang. With 2946 reviews and an average rating of 7.9/10, you can trust in the quality of service provided.

Premium Experience Starting from 39 USD

Experience unparalleled luxury starting from 39 USD, promising an exclusive and unforgettable stay in Penang, Penang, Malaysia.

Hotel Overview

Merchant Hotel is conveniently located in the popular Georgetown area. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. To be found at the hotel are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, 24-hour front desk. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, wake-up service. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, games room. No matter what your reasons are for visiting Penang, Merchant Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 2946 reviews, Merchant Hotel has an average rating of 7.9/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Merchant Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Penang.

Hotel Summary

Hotel Name	Merchant Hotel
Star Rating	3.5 Star
Customer Rating	7.9/10
Number of Reviews	2946
Check-In Time	03:00 PM
Check-Out Time	12:00 PM
Number of Rooms	93
Number of Floors	10
Year Opened	1984
Year Renovated	2015
Rate Starts From	39
Address	55, Jalan Penang
City	Penang
State	Penang
Zipcode	10000
Country	Malaysia
Continent	Asia
Location	View on Google Maps

Reviews

Staff at Merchant Hotel went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Avery Haider

Free Wi-Fi was a lifesaver at Merchant Hotel for catching up on work and staying connected.

— Jacqueline Rafael

The in-house restaurant at Merchant Hotel exceeded our expectations. The food was delicious, and the ambiance was lovely.

— Betti Stevens

The fitness center at Merchant Hotel was well-equipped, making it easy to maintain our workout routine during our stay.

— Nomi Newhouse

The spa services at Merchant Hotel were fantastic. A great way to unwind after a day of sightseeing.

— Pham Troy

Merchant Hotel lived up to the brand promise. A perfect blend of luxury and comfort.

— Danna Cox

Staff at Merchant Hotel went above and beyond. Local recommendations led us to hidden gems.

— Third Vesole

Exceptional service at Merchant Hotel. Every aspect, from decor to amenities, exceeded expectations.

— Mr. Mayor

Complimentary amenities at Merchant Hotel were a delightful surprise. Added value to our stay.

— Alia Machorro

Thoroughly enjoyed the distinctive services at Merchant Hotel. Made our stay unique.

— Fotoshooting Stanzione

The facilities at Merchant Hotel were standard. Nothing extraordinary, but met our basic needs.

— Schwemmer Bri

Breakfast options at Merchant Hotel were standard. Could use more variety.

— Saremi Benavidez

The gym facilities at Merchant Hotel were standard. Decent equipment, but not extensive.

— Moshe Mani

In-room furnishings at Merchant Hotel were typical. No standout features, but comfortable enough.

— Yanya Harold

The check-in process at Merchant Hotel was smooth. Standard procedure without any complications.

— Amansala Sjoholm

Housekeeping at Merchant Hotel did a decent job. Rooms were kept tidy and clean.

— Henny Dibono

The on-site restaurant at Merchant Hotel had standard fare. Expected more variety.

— Els Hessdorf

The fitness center at Merchant Hotel was average. Equipment was basic but functional.

— Silva Lawrence

The soundproofing at Merchant Hotel was moderate. Some noise could be heard from adjacent rooms.

— Troy Rallo

The view from my room at Merchant Hotel was decent. Nothing spectacular, but acceptable.

— Oswaldo Ludlow

The hotel signage at Merchant Hotel was clear. Easy navigation around the premises.

— Bikes Frederick

The complimentary breakfast at Merchant Hotel had a decent selection. Catered to various preferences.

— Louisa Fortun

The overall security measures at Merchant Hotel were reassuring. Well-monitored premises.

— Helge Ingoglia

The Wi-Fi speed at Merchant Hotel was satisfactory. Good for browsing and streaming.

— Sergio Nystrom

The overall atmosphere at Merchant Hotel was unwelcoming. Lack of warmth.

— Stasy Lara

The response time for room service at Merchant Hotel was slow. Impacted convenience.

— Saam Coomber

The cleanliness of my room at Merchant Hotel was appalling. Found dirt and dust everywhere.

— Annalee Horne

The parking situation at Merchant Hotel was a nightmare. Limited spaces and high fees.

— Ramraghi Putnam

The check-in process at Merchant Hotel was a disaster. Endured long queues and delays.

— Shrabya Stenger

The bathroom facilities at Merchant Hotel were in dire need of repairs. Leaks and malfunctions.

— Solange Goodhart

The facilities for business travelers at Merchant Hotel were severely lacking. Unusable amenities.

— Jesper Gottreich

My experience at Merchant Hotel was nothing short of a nightmare. Terrible service and unresponsive staff.

— Shonali Mori

Bed comfort at Merchant Hotel was a nightmare. Uncomfortably hard mattress and lumpy pillows.

— Harrison Dldlddl

Dining options at Merchant Hotel were extremely limited. Lack of variety and poor quality.

— Francisco Colleen

Facilities for business travelers at Merchant Hotel were severely lacking. Unusable amenities.

— Liisa Kelly

Avoid Merchant Hotel at all costs. It's a complete waste of time and money.

— Romain Clough

My overall experience at Merchant Hotel was so bad, I had to cut my stay short.

— Horacio Cobrarle

Merchant Hotel exceeded all expectations. The brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Kiusesu Walsh

Staying at Merchant Hotel was a true pleasure. The 3.5-star experience, paired with the distinctive features of the brand, made for an indulgent and relaxing getaway.

— Emmanuelle Olden

Merchant Hotel in Penang is a hidden gem. The brand's dedication to providing top-notch service, combined with the 3.5-star luxury, made my visit a memorable one.

— Bell Carnegie

From the moment I entered Merchant Hotel, I felt a sense of luxury and comfort. The brand's commitment to quality, paired with the 3.5-star accommodations, exceeded my expectations.

— Aldryn Tucker

I recently enjoyed a stay at Merchant Hotel, and it was exceptional. The brand's attention to detail and the 3.5-star accommodations exceeded my expectations.

— Sian Simich

I recently stayed at Merchant Hotel and was impressed by the impeccable service. The brand's commitment to excellence and the 3.5-star accommodations made my visit exceptional.

— Allison Silvia

From the moment I entered Merchant Hotel, I felt the warmth of hospitality. The brand's unique offerings and the 3.5-star accommodations ensured a truly indulgent experience.

— Walking Stronberg

I had the pleasure of experiencing Merchant Hotel in Penang, and it was truly amazing. The brand's commitment to quality and the 3.5-star luxury made my stay exceptional.

— Edie Nadine

From the moment I entered Merchant Hotel, I knew it was going to be a special stay. The brand's attention to detail and the 3.5-star luxury were exceptional.

— Kingsley Bergeron

General Information

Q: How would you describe the atmosphere and vibe at Merchant Hotel?

A: Merchant Hotel offers a 3.5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 3.5 stars for hotels, and how does Merchant Hotel measure up?

A: The 3.5 stars indicate the quality and services a hotel provides. Merchant Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Merchant Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Merchant Hotel is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: Can you provide a brief overview of Merchant Hotel's history, from its opening year to recent renovations?

A: Merchant Hotel opened its doors to guests in 1984. It has been keeping up with the times through renovations in 2015.

Q: How do guests generally rate their stay at Merchant Hotel?

A: Guests consistently rate Merchant Hotel positively, with an average rating of 7.9 based on 2946 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Merchant Hotel online?

A: Booking a room at Merchant Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Merchant Hotel?

A: Yes, booking directly with Merchant Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Merchant Hotel in advance?

A: Booking in advance at Merchant Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Merchant Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Merchant Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Merchant Hotel?

A: Merchant Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Merchant Hotel ensure a secure and hassle-free booking process for guests?

A: Merchant Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Merchant Hotel?

A: Yes, Merchant Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Merchant Hotel?

A: Yes, Merchant Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Merchant Hotel ensure the privacy and security of guest information during the booking process?

A: Merchant Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Merchant Hotel provide accessible accommodations for guests with special needs?

A: Yes, Merchant Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Merchant Hotel?

A: Merchant Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Merchant Hotel?

A: Yes, Merchant Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Merchant Hotel provide shuttle services to popular attractions or transportation hubs?

A: Merchant Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Merchant Hotel?

A: Guests often praise the service and hospitality at Merchant Hotel, describing it as 7.9 based on 2946 reviews.

Frequently Asked

Q: What is the star rating of Merchant Hotel?

A: Merchant Hotel has a star rating of 3.5.

Q: In which city is Merchant Hotel located?

A: Merchant Hotel is situated in Penang, Penang, Malaysia.

Q: Can you provide information about Merchant Hotel's check-in and check-out times?

A: Merchant Hotel offers check-in from 03:00 PM and check-out until 12:00 PM.

Q: How many rooms does Merchant Hotel have?

A: Merchant Hotel has a total of 93 rooms.

Q: When was Merchant Hotel opened to the public?

A: Merchant Hotel opened its doors to the public in 1984.

Q: Has Merchant Hotel undergone any recent renovations?

A: Yes, Merchant Hotel underwent renovations in 2015.

Q: What is the average rating as per reviews for Merchant Hotel?

A: Merchant Hotel holds an average rating of 7.9 based on reviews.

Q: Can you provide information about Merchant Hotel's accommodation types?

A: Merchant Hotel offers various types of accommodations, including Hotel.

Q: Discover the allure of Merchant Hotel - What sets its accommodations apart?

A: Merchant Hotel captivates guests with its unique Hotel accommodations.

Q: Merchant Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Merchant Hotel and the factors contributing to its star rating.

Q: Merchant Hotel Essence - What makes its presence in Penang truly unforgettable?

A: Immerse yourself in the essence of Merchant Hotel and its impact on the vibrant city of Penang.

Q: Merchant Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Merchant Hotel.

Q: Merchant Hotel Symphony - How has it harmonized with the spirit of Penang?

A: Delve into the symphony of Merchant Hotel as it resonates with the cultural heartbeat of Penang.

Q: Merchant Hotel Oasis - A haven of tranquility in Penang. What sets it apart?

A: Discover why Merchant Hotel is considered an oasis of tranquility amidst the bustling energy of Penang.

Q: Merchant Hotel Renaissance - How has it evolved since its opening in 1984?

A: Take a journey through the renaissance of Merchant Hotel, exploring its evolution since 1984.

Q: Merchant Hotel Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Merchant Hotel, seamlessly blending history with modernity.

Q: Merchant Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Merchant Hotel, offering a glimpse of the enchanting world beyond its walls.

Q: Merchant Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Merchant Hotel unique.

Q: Merchant Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Merchant Hotel.

Q: Merchant Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Merchant Hotel, uncovering the truths that lie beneath the surface.