Mercure Palu Hotel in the Heart of Palu, Central Sulawesi, Indonesia: Reviews on Mercure Palu Hotel

Discover Luxury at Mercure Palu Hotel in the Heart of Palu, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Mercure Palu Hotel. Nestled in the heart of Palu, Central Sulawesi, Indonesia, this Mercure Palu Hotel promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Mercure Palu Hotel Exterior

Exquisite Location and Elegant Ambiance

Located at Jalan Cumi Cumi No 8 - West Palu - Central Of Sulawesi, Palu, Central Sulawesi, 94221, Indonesia, Mercure Palu Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 138 meticulously designed rooms spread across 5 floors, Mercure Palu Hotel ensures a personalized experience for every guest.

Mercure Palu Hotel Interior 1
Mercure Palu Hotel Interior 2

Luxurious Amenities and Unmatched Views

Mercure Palu Hotel Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Mercure Palu Hotel delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Mercure Palu Hotel is perfectly situated for exploring Palu. With 140 reviews and an average rating of 8.1/10, you can trust in the quality of service provided.

Premium Experience Starting from 62 USD

Mercure Palu Hotel Ambiance

Experience unparalleled luxury starting from 62 USD, promising an exclusive and unforgettable stay in Palu, Central Sulawesi, Indonesia.

Hotel Overview

Mercure Palu Hotel is a popular choice amongst travelers in Palu, whether exploring or just passing through. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, wheelchair accessible. Each guestroom is elegantly furnished and equipped with handy amenities. Access to the hotel's fitness center, outdoor pool will further enhance your satisfying stay. Mercure Palu Hotel is an excellent choice from which to explore Palu or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 140 reviews, Mercure Palu Hotel has an average rating of 8.1/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Mercure Palu Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Palu.

Hotel Summary

Hotel NameMercure Palu Hotel
Star Rating4 Star
Customer Rating8.1/10
Number of Reviews140
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms138
Number of Floors5
Rate Starts From62
AddressJalan Cumi Cumi No 8 - West Palu - Central Of Sulawesi
CityPalu
StateCentral Sulawesi
Zipcode94221
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

The rooftop bar at Mercure Palu Hotel has amazing views of the city. Perfect for enjoying a sunset cocktail.

— Alonso Barry


The brand promise was fully realized at Mercure Palu Hotel. A perfect blend of luxury and comfort.

— Paid Brickley


The panoramic views from Mercure Palu Hotel were breathtaking. A picturesque backdrop for our vacation.

— Andrea Flores


We appreciated the eco-friendly initiatives at Mercure Palu Hotel. It's reassuring to stay at a hotel committed to sustainability.

— Calum Szkolnik


Fantastic stay at Mercure Palu Hotel. Central location, comfy beds—highly recommend!

— Josue Beene


Complimentary amenities at Mercure Palu Hotel added a special touch. Exceeded expectations.

— Cassandra Berg


Spa services at Mercure Palu Hotel were a highlight. Professional and relaxing—perfect.

— Jasmin Augusto


Complimentary amenities at Mercure Palu Hotel were a delightful surprise. Added value to our stay.

— Berkowitz Flickenger


Chose Mercure Palu Hotel based on reputation and positive reviews. Made the right choice.

— Plews Abigail


Room service at Mercure Palu Hotel was average. Standard options, but timely delivery.

— Jolinda Brotherton


The front desk staff at Mercure Palu Hotel were helpful. Assisted with general inquiries.

— Celian Golby


Parking facilities at Mercure Palu Hotel were standard. Sufficient space for guests.

— Clase Knetter


The mini-fridge in my room at Mercure Palu Hotel worked well. Kept items cool as expected.

— Freddy Segura


The room temperature control at Mercure Palu Hotel was effective. Easily adjustable to personal preference.

— Not Bolam


The overall cleanliness at Mercure Palu Hotel was acceptable. Common areas were well-maintained.

— Liling Siegel


The bed linens at Mercure Palu Hotel were clean and well-maintained. No issues with hygiene.

— Oly Mazariegos


The conference facilities at Mercure Palu Hotel were well-equipped. Adequate for business meetings.

— Shlomit Shultz


The complimentary breakfast at Mercure Palu Hotel had a decent selection. Catered to various preferences.

— Gemma/jason Forsythe


The bed size at Mercure Palu Hotel was appropriate. Comfortable for a single traveler.

— Wak Spain


The housekeeping service at Mercure Palu Hotel was thorough. Rooms consistently well-maintained.

— Holm Zahorsky


The concierge service at Mercure Palu Hotel was helpful. Provided useful local recommendations.

— Marissa Ustaran


The outdoor seating area at Mercure Palu Hotel was pleasant. Relaxing environment.

— Stefanie Chepe


The customer service at Mercure Palu Hotel was disappointing. Unhelpful staff attitude.

— Jarrod Ollier


The food quality at Mercure Palu Hotel was subpar. Limited and unappetizing options.

— Erlend Macneille


The response time for room service at Mercure Palu Hotel was slow. Impacted convenience.

— Edmundo Lew


The decor in the lobby of Mercure Palu Hotel was outdated. Failed to impress.

— Rhys Canadian


The on-site dining options at Mercure Palu Hotel were limited. Not suitable for varied preferences.

— Broadman Mutio


The cleanliness of my room at Mercure Palu Hotel was appalling. Found dirt and dust everywhere.

— Mathias Vela


The overall ambiance at Mercure Palu Hotel was depressing. Lack of positive energy.

— Zuzana Salamanca


The decor throughout Mercure Palu Hotel was outdated and tacky. Felt stuck in the past.

— Lawson Edmund


The facilities for business travelers at Mercure Palu Hotel were severely lacking. Unusable amenities.

— Sibylla Hilario


My experience at Mercure Palu Hotel was nothing short of a nightmare. Terrible service and unresponsive staff.

— Brenda Tempel


Parking at Mercure Palu Hotel was a complete disaster. Limited spaces and exorbitant fees.

— Rick Benegas


My room at Mercure Palu Hotel had a distinct musty smell. Clearly, not properly ventilated.

— Mckinley Lindsay


I encountered multiple maintenance issues at Mercure Palu Hotel. Clearly, no one cares about upkeep.

— Belen John


I had the pleasure of staying at Mercure Palu Hotel in Palu, and it exceeded all expectations. The 4-star experience was complemented by the attentive staff and the delightful amenities. The brand truly knows how to create a memorable experience.

— Marcel Glanville


I recently enjoyed a city break at Mercure Palu Hotel in Palu. The central and convenient location, combined with the 4-star luxury, made it the perfect spot for relaxation. The brand lived up to its reputation, providing a seamless and enjoyable stay.

— Buchan Pinedo


Mercure Palu Hotel in Palu is a true masterpiece. The 4-star accommodation, coupled with the impeccable service, made my stay unforgettable. The brand has once again proven why it's a leader in the industry.

— Rune Begneaud


I recently stayed at Mercure Palu Hotel in Palu, and it was a delight from start to finish. The 4-star luxury, the welcoming staff, and the exquisite decor showcased the excellence of the brand.

— Janel Cobian


Mercure Palu Hotel, part of the renowned , provides an unmatched experience. The 4-star luxury and unique features of the brand set it apart from the rest.

— Elly Castellanos


Mercure Palu Hotel in Palu is a hidden gem. The brand's dedication to providing exceptional service, coupled with the 4-star accommodations, made my visit extraordinary.

— Harcemo Robert


I had the pleasure of staying at Mercure Palu Hotel in Palu, and it was nothing short of amazing. The brand's commitment to quality and the 4-star luxury made my visit truly special.

— Iana Shchori


Mercure Palu Hotel, part of the esteemed , is a destination worth visiting. The 4-star luxury, along with the distinctive features of the brand, ensured a remarkable experience.

— Leif Shimzu


General Information

Q: How would you describe the atmosphere and vibe at Mercure Palu Hotel?

A: Mercure Palu Hotel offers a 4-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 4 stars for hotels, and how does Mercure Palu Hotel measure up?

A: The 4 stars indicate the quality and services a hotel provides. Mercure Palu Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Mercure Palu Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Mercure Palu Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Mercure Palu Hotel?

A: Guests consistently rate Mercure Palu Hotel positively, with an average rating of 8.1 based on 140 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Mercure Palu Hotel online?

A: Booking a room at Mercure Palu Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Mercure Palu Hotel?

A: Yes, booking directly with Mercure Palu Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Mercure Palu Hotel in advance?

A: Booking in advance at Mercure Palu Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Mercure Palu Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Mercure Palu Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Mercure Palu Hotel?

A: Mercure Palu Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Mercure Palu Hotel ensure a secure and hassle-free booking process for guests?

A: Mercure Palu Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Mercure Palu Hotel?

A: Yes, Mercure Palu Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Mercure Palu Hotel?

A: Yes, Mercure Palu Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Mercure Palu Hotel ensure the privacy and security of guest information during the booking process?

A: Mercure Palu Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Mercure Palu Hotel provide accessible accommodations for guests with special needs?

A: Yes, Mercure Palu Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Mercure Palu Hotel?

A: Mercure Palu Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Mercure Palu Hotel?

A: Yes, Mercure Palu Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Mercure Palu Hotel provide shuttle services to popular attractions or transportation hubs?

A: Mercure Palu Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Mercure Palu Hotel?

A: Guests often praise the service and hospitality at Mercure Palu Hotel, describing it as 8.1 based on 140 reviews.


Frequently Asked

Q: What is the star rating of Mercure Palu Hotel?

A: Mercure Palu Hotel has a star rating of 4.


Q: In which city is Mercure Palu Hotel located?

A: Mercure Palu Hotel is situated in Palu, Central Sulawesi, Indonesia.


Q: Can you provide information about Mercure Palu Hotel's check-in and check-out times?

A: Mercure Palu Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Mercure Palu Hotel have?

A: Mercure Palu Hotel has a total of 138 rooms.


Q: What is the average rating as per reviews for Mercure Palu Hotel?

A: Mercure Palu Hotel holds an average rating of 8.1 based on reviews.


Q: Can you provide information about Mercure Palu Hotel's accommodation types?

A: Mercure Palu Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Mercure Palu Hotel - What sets its accommodations apart?

A: Mercure Palu Hotel captivates guests with its unique Hotel accommodations.


Q: Mercure Palu Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Mercure Palu Hotel and the factors contributing to its star rating.


Q: Mercure Palu Hotel Essence - What makes its presence in Palu truly unforgettable?

A: Immerse yourself in the essence of Mercure Palu Hotel and its impact on the vibrant city of Palu.


Q: Mercure Palu Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Mercure Palu Hotel.


Q: Mercure Palu Hotel Symphony - How has it harmonized with the spirit of Palu?

A: Delve into the symphony of Mercure Palu Hotel as it resonates with the cultural heartbeat of Palu.


Q: Mercure Palu Hotel Oasis - A haven of tranquility in Palu. What sets it apart?

A: Discover why Mercure Palu Hotel is considered an oasis of tranquility amidst the bustling energy of Palu.


Q: Mercure Palu Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Mercure Palu Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Mercure Palu Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Mercure Palu Hotel unique.


Q: Mercure Palu Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Mercure Palu Hotel.


Q: Mercure Palu Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Mercure Palu Hotel, uncovering the truths that lie beneath the surface.