Pesonna Hotels in the Heart of Surabaya, East Java, Indonesia: Reviews on Hotel Pesonna Surabaya

Discover Luxury at Pesonna Hotels in the Heart of Surabaya, Indonesia

Prepare to immerse yourself in a world of luxury and sophistication at Pesonna Hotels. Nestled in the heart of Surabaya, East Java, Indonesia, this Pesonna Hotels promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

Pesonna Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at Jalan Benteng No.01, Surabaya, East Java, 60162, Indonesia, Pesonna Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 142 meticulously designed rooms spread across 9 floors, Pesonna Hotels ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 2015 and renovation in 2015, showcases a commitment to modernity and timeless elegance.

Pesonna Hotels Interior 1
Pesonna Hotels Interior 2

Luxurious Amenities and Unmatched Views

Pesonna Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Pesonna Hotels delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Pesonna Hotels is perfectly situated for exploring Surabaya. With 49 reviews and an average rating of 7.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 24 USD

Pesonna Hotels Ambiance

Experience unparalleled luxury starting from 24 USD, promising an exclusive and unforgettable stay in Surabaya, East Java, Indonesia.

Hotel Overview

Set in a prime location of Surabaya, Hotel Pesonna Surabaya puts everything the city has to offer just outside your doorstep. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Surabaya, Hotel Pesonna Surabaya will make you feel instantly at home.

Guest Ratings and Reviews

Based on 49 reviews, Pesonna Hotels has an average rating of 7.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Pesonna Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Surabaya.

Hotel Summary

Hotel NameHotel Pesonna Surabaya
ChainPesonna Hotels
BrandPesonna Hotels
Star Rating3 Star
Customer Rating7.7/10
Number of Reviews49
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms142
Number of Floors9
Year Opened2015
Year Renovated2015
Rate Starts From24
AddressJalan Benteng No.01
CitySurabaya
StateEast Java
Zipcode60162
CountryIndonesia
ContinentAsia
LocationView on Google Maps

Reviews

We loved our stay at Hotel Pesonna Surabaya. The rooms were spacious, and the decor was modern and stylish.

— Neda Faulkner


The in-house restaurant at Hotel Pesonna Surabaya exceeded our expectations. The food was delicious, and the ambiance was lovely.

— Bevin Azpeitia


The services at Hotel Pesonna Surabaya truly set it apart. Attention to detail was evident in every aspect of our stay.

— Billy Bausa


The Pesonna Hotels brand promise was fully realized at Hotel Pesonna Surabaya. A perfect blend of luxury and comfort.

— Ted Thorp


The bed linens and pillows at Hotel Pesonna Surabaya were so comfortable; we had a great night's sleep every night.

— Polina Sigmun


We thoroughly enjoyed the services at Hotel Pesonna Surabaya. It added a unique touch that made our stay memorable.

— Nicolette Ciardelli


Impressed with Hotel Pesonna Surabaya's attention to detail. Flawless experience from start to finish.

— Gyöngyi Wallen


Exceptional service at Hotel Pesonna Surabaya. Every aspect, from decor to amenities, exceeded expectations.

— Pfahlert All


Complimentary amenities at Hotel Pesonna Surabaya were a delightful surprise. Added value to our stay.

— Visitor Seneca


Service at Hotel Pesonna Surabaya was okay. Nothing exceptional, but no major complaints either.

— Gerald Madden


Room service at Hotel Pesonna Surabaya was average. Standard options, but timely delivery.

— Keating Aida


The fitness center at Hotel Pesonna Surabaya was average. Equipment was basic but functional.

— Stevhen Decca


The television in my room at Hotel Pesonna Surabaya had a variety of channels. Entertainment options were sufficient.

— Russ Bellinger


The in-room coffee facilities at Hotel Pesonna Surabaya were standard. Provided the expected amenities.

— Deb Bike


The hotel signage at Hotel Pesonna Surabaya was clear. Easy navigation around the premises.

— Alannah Lohrer


The front desk staff at Hotel Pesonna Surabaya were courteous. Offered assistance with a smile.

— Heberto Rohan


The dining options at Hotel Pesonna Surabaya were diverse. A variety of choices for different tastes.

— Deb Otis


The housekeeping service at Hotel Pesonna Surabaya was thorough. Rooms consistently well-maintained.

— Camilo Limon


The overall security measures at Hotel Pesonna Surabaya were reassuring. Well-monitored premises.

— Family Gershoni


The Wi-Fi speed at Hotel Pesonna Surabaya was satisfactory. Good for browsing and streaming.

— Jessey Nick


The decor in the common areas of Hotel Pesonna Surabaya was tasteful. Appealing aesthetics.

— Propin Caroline


The staff professionalism at Hotel Pesonna Surabaya was noticeable. Courteous interactions.

— Jan Villa


The customer service at Hotel Pesonna Surabaya was disappointing. Unhelpful staff attitude.

— Rosing Genis


The room furnishings at Hotel Pesonna Surabaya were outdated. Needs modernization.

— Steven Husband


The room amenities at Hotel Pesonna Surabaya were lacking. Insufficient for a comfortable stay.

— Hedvig Faitell


The decor in the lobby of Hotel Pesonna Surabaya was outdated. Failed to impress.

— Izabela Naos


The facilities for business travelers at Hotel Pesonna Surabaya were inadequate. Limited amenities.

— Waser Elaine


The service quality at Hotel Pesonna Surabaya was abysmal. Rude and unprofessional staff.

— Gabriela Purcell


The cleanliness of my room at Hotel Pesonna Surabaya was appalling. Found dirt and dust everywhere.

— Sasha Edgell


The check-in process at Hotel Pesonna Surabaya was a disaster. Endured long queues and delays.

— Aisha Daria


The amenities in my room at Hotel Pesonna Surabaya were substandard. Cheap and uncomfortable.

— Master Ferreira


The view from my room at Hotel Pesonna Surabaya was dreadful. Overlooking a noisy and unpleasant scene.

— Matteo Vanderhoop


Furniture and fixtures at Hotel Pesonna Surabaya were worn and shabby. Clearly in need of replacement.

— Roselli Olsen


Bathroom facilities at Hotel Pesonna Surabaya were in desperate need of repairs. Frequent leaks and malfunctions.

— Ruchika Brazeau


I couldn't get a good night's sleep at Hotel Pesonna Surabaya due to constant noise disruptions.

— Mariam Mendy


I encountered multiple maintenance issues at Hotel Pesonna Surabaya. Clearly, no one cares about upkeep.

— Mimi Brimmer


The stay at Hotel Pesonna Surabaya was nothing short of magical. The Pesonna Hotels brand's attention to detail and commitment to guest satisfaction were evident throughout. I can't wait to return to this oasis of luxury.

— Adriano Matton


Hotel Pesonna Surabaya in Surabaya is a true masterpiece. The 3-star accommodation, coupled with the impeccable service, made my stay unforgettable. The Pesonna Hotels brand has once again proven why it's a leader in the industry.

— Rozelle Sacca


Hotel Pesonna Surabaya exceeded all expectations. The Pesonna Hotels brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Fotoshooting Jane


From the moment I entered Hotel Pesonna Surabaya, I felt a sense of luxury and comfort. The Pesonna Hotels brand's commitment to quality, paired with the 3-star accommodations, exceeded my expectations.

— Marquita Irani


My stay at Hotel Pesonna Surabaya was nothing short of extraordinary. The Pesonna Hotels brand's commitment to quality and the 3-star accommodations made for an indulgent retreat.

— Rodrigo Sum


I recently enjoyed a stay at Hotel Pesonna Surabaya in Surabaya, and it was fantastic. The Pesonna Hotels brand's unique offerings and the 3-star luxury made my visit truly memorable.

— Sloane Ferreira


My visit to Hotel Pesonna Surabaya in Surabaya was truly memorable. The Pesonna Hotels brand's dedication to excellence, along with the 3-star accommodations, made it an unforgettable retreat.

— Jaimi Sutton


Hotel Pesonna Surabaya in Surabaya is a true gem. The Pesonna Hotels brand's dedication to providing top-notch service, combined with the 3-star luxury, created a perfect retreat.

— Ane Pressburg


I recently stayed at Hotel Pesonna Surabaya and was blown away by the exceptional service. The Pesonna Hotels brand truly knows how to make guests feel welcome.

— Marique Master


I had a fantastic time at Hotel Pesonna Surabaya, part of the esteemed Pesonna Hotels. The Pesonna Hotels brand's dedication to excellence and the 3-star accommodations were beyond compare.

— Propinas Zabala


Hotel Pesonna Surabaya, part of the distinguished Pesonna Hotels, is a destination worth revisiting. The 3-star luxury and unique features of the Pesonna Hotels brand ensured a memorable experience.

— Domenic Frankiewicz


General Information

Q: What's the primary focus of Pesonna Hotels hotels, and how does it relate to Hotel Pesonna Surabaya?

A: Pesonna Hotels hotels aim to provide a consistent and reliable experience. Hotel Pesonna Surabaya is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Hotel Pesonna Surabaya?

A: Hotel Pesonna Surabaya offers a 3-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3 stars for hotels, and how does Hotel Pesonna Surabaya measure up?

A: The 3 stars indicate the quality and services a hotel provides. Hotel Pesonna Surabaya meets these standards, ensuring a comfortable stay.


Q: Tell me more about Hotel Pesonna Surabaya's check-in and check-out process. Is it straightforward?

A: Checking in at Hotel Pesonna Surabaya is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: Can you provide a brief overview of Hotel Pesonna Surabaya's history, from its opening year to recent renovations?

A: Hotel Pesonna Surabaya opened its doors to guests in 2015. It has been keeping up with the times through renovations in 2015.


Q: How do guests generally rate their stay at Hotel Pesonna Surabaya?

A: Guests consistently rate Hotel Pesonna Surabaya positively, with an average rating of 7.7 based on 49 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Hotel Pesonna Surabaya online?

A: Booking a room at Hotel Pesonna Surabaya is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Hotel Pesonna Surabaya?

A: Yes, booking directly with Hotel Pesonna Surabaya often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Hotel Pesonna Surabaya in advance?

A: Booking in advance at Hotel Pesonna Surabaya ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Hotel Pesonna Surabaya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Hotel Pesonna Surabaya. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Hotel Pesonna Surabaya?

A: Hotel Pesonna Surabaya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Hotel Pesonna Surabaya ensure a secure and hassle-free booking process for guests?

A: Hotel Pesonna Surabaya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Hotel Pesonna Surabaya?

A: Yes, Hotel Pesonna Surabaya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Hotel Pesonna Surabaya?

A: Yes, Hotel Pesonna Surabaya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Hotel Pesonna Surabaya ensure the privacy and security of guest information during the booking process?

A: Hotel Pesonna Surabaya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Hotel Pesonna Surabaya provide accessible accommodations for guests with special needs?

A: Yes, Hotel Pesonna Surabaya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Hotel Pesonna Surabaya?

A: Hotel Pesonna Surabaya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Hotel Pesonna Surabaya?

A: Yes, Hotel Pesonna Surabaya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Hotel Pesonna Surabaya provide shuttle services to popular attractions or transportation hubs?

A: Hotel Pesonna Surabaya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Hotel Pesonna Surabaya?

A: Guests often praise the service and hospitality at Hotel Pesonna Surabaya, describing it as 7.7 based on 49 reviews.


Frequently Asked

Q: Which hotel chain does Hotel Pesonna Surabaya belong to?

A: Hotel Pesonna Surabaya belongs to the Pesonna Hotels chain.


Q: What is the star rating of Hotel Pesonna Surabaya?

A: Hotel Pesonna Surabaya has a star rating of 3.


Q: In which city is Hotel Pesonna Surabaya located?

A: Hotel Pesonna Surabaya is situated in Surabaya, East Java, Indonesia.


Q: Can you provide information about Hotel Pesonna Surabaya's check-in and check-out times?

A: Hotel Pesonna Surabaya offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Hotel Pesonna Surabaya have?

A: Hotel Pesonna Surabaya has a total of 142 rooms.


Q: When was Hotel Pesonna Surabaya opened to the public?

A: Hotel Pesonna Surabaya opened its doors to the public in 2015.


Q: Has Hotel Pesonna Surabaya undergone any recent renovations?

A: Yes, Hotel Pesonna Surabaya underwent renovations in 2015.


Q: What is the average rating as per reviews for Hotel Pesonna Surabaya?

A: Hotel Pesonna Surabaya holds an average rating of 7.7 based on reviews.


Q: Can you provide information about Hotel Pesonna Surabaya's accommodation types?

A: Hotel Pesonna Surabaya offers various types of accommodations, including Hotel.


Q: Discover the allure of Hotel Pesonna Surabaya - What sets its accommodations apart?

A: Hotel Pesonna Surabaya captivates guests with its unique Hotel accommodations.


Q: Hotel Pesonna Surabaya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Hotel Pesonna Surabaya and the factors contributing to its star rating.


Q: Hotel Pesonna Surabaya Essence - What makes its presence in Surabaya truly unforgettable?

A: Immerse yourself in the essence of Hotel Pesonna Surabaya and its impact on the vibrant city of Surabaya.


Q: Hotel Pesonna Surabaya Unveiled - A visual journey through its distinctive features.

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Q: Hotel Pesonna Surabaya Symphony - How has it harmonized with the spirit of Surabaya?

A: Delve into the symphony of Hotel Pesonna Surabaya as it resonates with the cultural heartbeat of Surabaya.


Q: Hotel Pesonna Surabaya Oasis - A haven of tranquility in Surabaya. What sets it apart?

A: Discover why Hotel Pesonna Surabaya is considered an oasis of tranquility amidst the bustling energy of Surabaya.


Q: Hotel Pesonna Surabaya Renaissance - How has it evolved since its opening in 2015?

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Q: Hotel Pesonna Surabaya Chronicles - An animated tale of its history and modernity.

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Q: Hotel Pesonna Surabaya Horizon - A panoramic view of its surroundings. What lies beyond?

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Q: Hotel Pesonna Surabaya Canvas - An artistic portrayal of its facilities and amenities.

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Q: Hotel Pesonna Surabaya Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: Hotel Pesonna Surabaya Mirage - What illusions does it dispel, and what realities does it reveal?

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