Phoenix Palace Hotel in the Heart of Hanoi, Ha Noi, Vietnam: Reviews on Phoenix Palace Hotel

Discover Luxury at Phoenix Palace Hotel in the Heart of Hanoi, Vietnam

Prepare to immerse yourself in a world of luxury and sophistication at Phoenix Palace Hotel. Nestled in the heart of Hanoi, Ha Noi, Vietnam, this Phoenix Palace Hotel promises an experience like no other. With a 3.5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at 27A Phu Doan Street, Old Quarter, Hanoi, Ha Noi, 70000, Vietnam, Phoenix Palace Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 26 meticulously designed rooms spread across 9 floors, Phoenix Palace Hotel ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 2014 and renovation in 2016, showcases a commitment to modernity and timeless elegance.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Phoenix Palace Hotel delivers a 3.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Phoenix Palace Hotel is perfectly situated for exploring Hanoi. With 695 reviews and an average rating of 8.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 30 USD

Experience unparalleled luxury starting from 30 USD, promising an exclusive and unforgettable stay in Hanoi, Ha Noi, Vietnam.

Hotel Overview

The 3-star Phoenix Palace Hotel offers comfort and convenience whether you're on business or holiday in Hanoi. Both business travelers and tourists can enjoy the hotel's facilities and services. Facilities like 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service are readily available for you to enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, complimentary instant coffee, complimentary tea, free welcome drink, humidifier. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Hanoi, Phoenix Palace Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 695 reviews, Phoenix Palace Hotel has an average rating of 8.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Phoenix Palace Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Hanoi.

Hotel Summary

Hotel Name	Phoenix Palace Hotel
Star Rating	3.5 Star
Customer Rating	8.7/10
Number of Reviews	695
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	26
Number of Floors	9
Year Opened	2014
Year Renovated	2016
Rate Starts From	30
Address	27A Phu Doan Street, Old Quarter
City	Hanoi
State	Ha Noi
Zipcode	70000
Country	Vietnam
Continent	Asia
Location	View on Google Maps

Reviews

Phoenix Palace Hotel is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Dinah Pelletier

The attention to detail at Phoenix Palace Hotel was impressive. It's clear they take pride in providing a high-quality experience.

— Andy Katz

The staff's local recommendations at Phoenix Palace Hotel led us to some hidden gems in Hanoi. Truly appreciated their insights.

— Letizia Chandhoke

During our stay at Phoenix Palace Hotel, the concierge provided fantastic local recommendations.

— Paid Myer

At Phoenix Palace Hotel, the check-in process was swift and seamless. A hassle-free start.

— Corrado Halpin

Staff at Phoenix Palace Hotel went above and beyond. Local recommendations led us to hidden gems.

— Karolyn Andemariam

Loved our stay at Phoenix Palace Hotel. Great location, comfy beds—will return for sure!

— Felice Izzy

Check-in at Phoenix Palace Hotel was swift and seamless. A smooth start to our wonderful stay.

— Hildita Cherit

Spotless cleanliness at Phoenix Palace Hotel. Felt safe and comfortable throughout our stay.

— Sami Faulkner

Service at Phoenix Palace Hotel was okay. Nothing exceptional, but no major complaints either.

— Shonali Christie

In-room furnishings at Phoenix Palace Hotel were typical. No standout features, but comfortable enough.

— Inna Kravis

Room service at Phoenix Palace Hotel was average. Standard options, but timely delivery.

— Damini Petersen

The on-site restaurant at Phoenix Palace Hotel had standard fare. Expected more variety.

— Jodie Kiser

The room decor at Phoenix Palace Hotel was modest. Could use a more modern touch.

— Megpg Ehmann

The in-room coffee facilities at Phoenix Palace Hotel were standard. Provided the expected amenities.

— Touriya Hovarth

The hotel signage at Phoenix Palace Hotel was clear. Easy navigation around the premises.

— Julissa Pham

The guest information materials at Phoenix Palace Hotel were informative. Useful for first-time visitors.

— Saagar Nielson

The environmental sustainability efforts at Phoenix Palace Hotel were noticeable. Encouraging eco-friendly practices.

— Russ Connely

The on-site bar at Phoenix Palace Hotel had a vibrant atmosphere. Ideal for socializing.

— Jaime Felipe

The shuttle service at Phoenix Palace Hotel was punctual. Convenient for local transportation.

— Knollmann Kaesmann

The overall decor theme at Phoenix Palace Hotel was cohesive. Aesthetic consistency.

— Jake Bales

The check-in process at Phoenix Palace Hotel was chaotic. Long wait times.

— Jeanna Parrish

The cleanliness of common areas at Phoenix Palace Hotel was neglected. Untidy surroundings.

— Lisette Elizalde

The elevators at Phoenix Palace Hotel were constantly out of order. Inconvenient for guests.

— Naseem Grinius

The view from my room at Phoenix Palace Hotel was dreadful. Overlooked a noisy street.

— Karyn Damien

The noise levels at Phoenix Palace Hotel were unbearable. Sleep quality was severely impacted.

— Gopal Barrios

Furniture and fixtures at Phoenix Palace Hotel were worn and shabby. Clearly in need of replacement.

— Mcdonnell Dubrino

The overall atmosphere at Phoenix Palace Hotel was dismal. A complete lack of positive energy.

— Erskine Chandler

Security at Phoenix Palace Hotel was a major concern. Felt unsafe throughout my stay.

— Loiselin Clifford

The lack of COVID-19 safety measures at Phoenix Palace Hotel is alarming. No regard for guest well-being.

— Narcisa Beck

The elevators at Phoenix Palace Hotel were a constant source of frustration. Always breaking down.

— Shanell Wayne

Phoenix Palace Hotel in Hanoi is a true gem. The 3.5-star accommodation, coupled with the unique views, created an unforgettable experience. From the moment I checked in to the moment I checked out, every detail was perfect.

— Flor Merced

I had a fantastic experience at Phoenix Palace Hotel in Hanoi. The 3.5-star accommodations, the friendly staff, and the attention to detail by the brand made my stay truly special.

— Vicky Dickson

From the moment I checked in at Phoenix Palace Hotel, I was impressed. The brand's attention to detail and the 3.5-star luxury created the perfect atmosphere for relaxation.

— Remove Estrella

I had an amazing experience at Phoenix Palace Hotel. The brand's dedication to providing top-notch service, combined with the 3.5-star accommodations, exceeded my expectations.

— Dirk Bailey

I recently stayed at Phoenix Palace Hotel and was blown away by the exceptional service. The brand truly knows how to make guests feel welcome.

— Kelen Dionicio

My experience at Phoenix Palace Hotel in Hanoi was nothing short of exceptional. The brand's commitment to quality and the 3.5-star accommodations made for a delightful stay.

— Csaba Lobello

General Information

Q: How would you describe the atmosphere and vibe at Phoenix Palace Hotel?

A: Phoenix Palace Hotel offers a 3.5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 3.5 stars for hotels, and how does Phoenix Palace Hotel measure up?

A: The 3.5 stars indicate the quality and services a hotel provides. Phoenix Palace Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Phoenix Palace Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Phoenix Palace Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: Can you provide a brief overview of Phoenix Palace Hotel's history, from its opening year to recent renovations?

A: Phoenix Palace Hotel opened its doors to guests in 2014. It has been keeping up with the times through renovations in 2016.

Q: How do guests generally rate their stay at Phoenix Palace Hotel?

A: Guests consistently rate Phoenix Palace Hotel positively, with an average rating of 8.7 based on 695 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Phoenix Palace Hotel online?

A: Booking a room at Phoenix Palace Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Phoenix Palace Hotel?

A: Yes, booking directly with Phoenix Palace Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Phoenix Palace Hotel in advance?

A: Booking in advance at Phoenix Palace Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Phoenix Palace Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Phoenix Palace Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Phoenix Palace Hotel?

A: Phoenix Palace Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Phoenix Palace Hotel ensure a secure and hassle-free booking process for guests?

A: Phoenix Palace Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Phoenix Palace Hotel?

A: Yes, Phoenix Palace Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Phoenix Palace Hotel?

A: Yes, Phoenix Palace Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Phoenix Palace Hotel ensure the privacy and security of guest information during the booking process?

A: Phoenix Palace Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Phoenix Palace Hotel provide accessible accommodations for guests with special needs?

A: Yes, Phoenix Palace Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Phoenix Palace Hotel?

A: Phoenix Palace Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Phoenix Palace Hotel?

A: Yes, Phoenix Palace Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Phoenix Palace Hotel provide shuttle services to popular attractions or transportation hubs?

A: Phoenix Palace Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Phoenix Palace Hotel?

A: Guests often praise the service and hospitality at Phoenix Palace Hotel, describing it as 8.7 based on 695 reviews.

Frequently Asked

Q: What is the star rating of Phoenix Palace Hotel?

A: Phoenix Palace Hotel has a star rating of 3.5.

Q: In which city is Phoenix Palace Hotel located?

A: Phoenix Palace Hotel is situated in Hanoi, Ha Noi, Vietnam.

Q: Can you provide information about Phoenix Palace Hotel's check-in and check-out times?

A: Phoenix Palace Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does Phoenix Palace Hotel have?

A: Phoenix Palace Hotel has a total of 26 rooms.

Q: When was Phoenix Palace Hotel opened to the public?

A: Phoenix Palace Hotel opened its doors to the public in 2014.

Q: Has Phoenix Palace Hotel undergone any recent renovations?

A: Yes, Phoenix Palace Hotel underwent renovations in 2016.

Q: What is the average rating as per reviews for Phoenix Palace Hotel?

A: Phoenix Palace Hotel holds an average rating of 8.7 based on reviews.

Q: Can you provide information about Phoenix Palace Hotel's accommodation types?

A: Phoenix Palace Hotel offers various types of accommodations, including Hotel.

Q: Discover the allure of Phoenix Palace Hotel - What sets its accommodations apart?

A: Phoenix Palace Hotel captivates guests with its unique Hotel accommodations.

Q: Phoenix Palace Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Phoenix Palace Hotel and the factors contributing to its star rating.

Q: Phoenix Palace Hotel Essence - What makes its presence in Hanoi truly unforgettable?

A: Immerse yourself in the essence of Phoenix Palace Hotel and its impact on the vibrant city of Hanoi.

Q: Phoenix Palace Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Phoenix Palace Hotel.

Q: Phoenix Palace Hotel Symphony - How has it harmonized with the spirit of Hanoi?

A: Delve into the symphony of Phoenix Palace Hotel as it resonates with the cultural heartbeat of Hanoi.

Q: Phoenix Palace Hotel Oasis - A haven of tranquility in Hanoi. What sets it apart?

A: Discover why Phoenix Palace Hotel is considered an oasis of tranquility amidst the bustling energy of Hanoi.

Q: Phoenix Palace Hotel Renaissance - How has it evolved since its opening in 2014?

A: Take a journey through the renaissance of Phoenix Palace Hotel, exploring its evolution since 2014.

Q: Phoenix Palace Hotel Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Phoenix Palace Hotel, seamlessly blending history with modernity.

Q: Phoenix Palace Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Phoenix Palace Hotel, offering a glimpse of the enchanting world beyond its walls.

Q: Phoenix Palace Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Phoenix Palace Hotel unique.

Q: Phoenix Palace Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Phoenix Palace Hotel.

Q: Phoenix Palace Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Phoenix Palace Hotel, uncovering the truths that lie beneath the surface.