Shangri-La Hotels and Resorts in the Heart of Johor Bahru, Johor, Malaysia: Reviews on JEN Johor Puteri Harbour by Shangri-La

Discover Luxury at Shangri-La Hotels and Resorts in the Heart of Johor Bahru, Malaysia

Prepare to immerse yourself in a world of luxury and sophistication at Shangri-La Hotels and Resorts. Nestled in the heart of Johor Bahru, Johor, Malaysia, this Shangri-La Hotels and Resorts promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Persiaran Puteri Selatan, Puteri Harbour, Iskandar Puteri, Johor Darul Takzim, Malaysia, Johor Bahru, Johor, 79000, Malaysia, Shangri-La Hotels and Resorts provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 283 meticulously designed rooms spread across 4 floors, Shangri-La Hotels and Resorts ensures a personalized experience for every guest.

Shangri-La Hotels and Resorts Interior 1

Shangri-La Hotels and Resorts Interior 2

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Shangri-La Hotels and Resorts delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Shangri-La Hotels and Resorts is perfectly situated for exploring Johor Bahru. With 5168 reviews and an average rating of 8.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 94 USD

Experience unparalleled luxury starting from 94 USD, promising an exclusive and unforgettable stay in Johor Bahru, Johor, Malaysia.

Hotel Overview

Set in a prime location of Johor Bahru, Hotel Jen Puteri Harbour puts everything the city has to offer just outside your doorstep. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, taxi service are on the list of things guests can enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, bathroom phone, carpeting, mirror, towels. The hotel's peaceful atmosphere extends to its recreational facilities which include hot tub, fitness center, outdoor pool, massage, pool (kids). A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Jen Puteri Harbour.

Guest Ratings and Reviews

Based on 5168 reviews, Shangri-La Hotels and Resorts has an average rating of 8.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Shangri-La Hotels and Resorts. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Johor Bahru.

Hotel Summary

Hotel Name	JEN Johor Puteri Harbour by Shangri-La
Formerly Known As	Traders Hotel Puteri Harbour
Chain	Shangri-La Hotels and Resorts
Brand	Hotel Jen
Star Rating	4 Star
Customer Rating	8.3/10
Number of Reviews	5168
Check-In Time	03:00 PM
Check-Out Time	11:00 AM
Number of Rooms	283
Number of Floors	4
Year Opened	2013
Rate Starts From	94
Address	Persiaran Puteri Selatan, Puteri Harbour, Iskandar Puteri, Johor Darul Takzim, Malaysia
City	Johor Bahru
State	Johor
Zipcode	79000
Country	Malaysia
Continent	Asia
Location	View on Google Maps

Reviews

The rooftop bar at JEN Johor Puteri Harbour by Shangri-La has amazing views of the city. Perfect for enjoying a sunset cocktail.

— Krishna Elaine

JEN Johor Puteri Harbour by Shangri-La is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Venture Gottfried

The fitness center at JEN Johor Puteri Harbour by Shangri-La was well-equipped, making it easy to maintain our workout routine during our stay.

— Ronald Underwood

The services at JEN Johor Puteri Harbour by Shangri-La truly set it apart. Attention to detail was evident in every aspect of our stay.

— Satori Reid

The attention to detail at JEN Johor Puteri Harbour by Shangri-La was impressive. It's clear they take pride in providing a high-quality experience.

— Shawn Wagner

We chose JEN Johor Puteri Harbour by Shangri-La for its reputation, and it lived up to every positive review. An excellent choice for discerning travelers.

— Tobias Poga

Complimentary amenities at JEN Johor Puteri Harbour by Shangri-La added a special touch. Exceeded expectations.

— Jacque Kerr

Staff at JEN Johor Puteri Harbour by Shangri-La went the extra mile. Local recommendations led us to hidden gems.

— Meddings Farfan

In-room amenities at JEN Johor Puteri Harbour by Shangri-La were thoughtful and convenient. Everything we needed.

— Monika Naegele

The spa services at JEN Johor Puteri Harbour by Shangri-La were a highlight. Professional and utterly relaxing.

— Mariapuerto Rhodes

The facilities at JEN Johor Puteri Harbour by Shangri-La were standard. Nothing extraordinary, but met our basic needs.

— Erlend Grubb

The room size at JEN Johor Puteri Harbour by Shangri-La was sufficient. Could use some updates for a modern touch.

— Aida Watkins

Room service at JEN Johor Puteri Harbour by Shangri-La was average. Standard options, but timely delivery.

— Irlanda Schurch

The check-in process at JEN Johor Puteri Harbour by Shangri-La was smooth. Standard procedure without any complications.

— Jacque Flaghtery

The room temperature control at JEN Johor Puteri Harbour by Shangri-La was effective. Easily adjustable to personal preference.

— Holt Cavallaro

The soundproofing in my room at JEN Johor Puteri Harbour by Shangri-La was moderate. Could hear occasional noise from nearby rooms.

— Bennet Mortensen

The hotel signage at JEN Johor Puteri Harbour by Shangri-La was clear. Easy navigation around the premises.

— Sidne Zubiran

The on-site gym at JEN Johor Puteri Harbour by Shangri-La had a variety of equipment. Suitable for a quick workout.

— Amber Cardone

The bed size at JEN Johor Puteri Harbour by Shangri-La was appropriate. Comfortable for a single traveler.

— Nasrin Adair

The soundproofing in my room at JEN Johor Puteri Harbour by Shangri-La was effective. Minimal outside noise.

— Justin Kersten

The decor in the common areas of JEN Johor Puteri Harbour by Shangri-La was tasteful. Appealing aesthetics.

— Noorulain Castillo

The staff professionalism at JEN Johor Puteri Harbour by Shangri-La was noticeable. Courteous interactions.

— Mariano Wood

The parking fees at JEN Johor Puteri Harbour by Shangri-La were excessive. Unexpected additional cost.

— Ramchandra Bartell

The food quality at JEN Johor Puteri Harbour by Shangri-La was subpar. Limited and unappetizing options.

— Dr. Edwards

The response time for room service at JEN Johor Puteri Harbour by Shangri-La was slow. Impacted convenience.

— Chica Khanna

The elevators at JEN Johor Puteri Harbour by Shangri-La were constantly out of order. Inconvenient for guests.

— Leann Landa

The room furnishings at JEN Johor Puteri Harbour by Shangri-La were shabby and worn. Desperately needs renovation.

— Cheree Herrerra

The overall ambiance at JEN Johor Puteri Harbour by Shangri-La was depressing. Lack of positive energy.

— Nancie Giugno

The Wi-Fi at JEN Johor Puteri Harbour by Shangri-La was consistently unreliable. Frequent drops in connectivity.

— Krauskopf Kandohla

The dining options at JEN Johor Puteri Harbour by Shangri-La were extremely limited. Little variety and poor quality.

— Sarah Chambers

The check-in process at JEN Johor Puteri Harbour by Shangri-La was chaotic and disorganized. Endured long queues and confusion.

— Chuck Hedquist

Amenities in my room at JEN Johor Puteri Harbour by Shangri-La were far from satisfactory. Cheap and uncomfortable.

— Bevin Rothery

Bed comfort at JEN Johor Puteri Harbour by Shangri-La was a nightmare. Uncomfortably hard mattress and lumpy pillows.

— Laurissa Yusupova

Wi-Fi at JEN Johor Puteri Harbour by Shangri-La was persistently unreliable. Frequent drops in connectivity.

— Brigitte Schustir

Decor throughout JEN Johor Puteri Harbour by Shangri-La was outdated and unappealing. Felt like a time warp.

— Abelrai Montaño

Cleanliness at JEN Johor Puteri Harbour by Shangri-La was a major concern. Filthy common areas and neglected spaces.

— Kristan Rajan

At JEN Johor Puteri Harbour by Shangri-La, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Siffat Parrish

Avoid JEN Johor Puteri Harbour by Shangri-La at all costs. It's a complete waste of time and money.

— Franciska Mckenna

The food served at JEN Johor Puteri Harbour by Shangri-La was barely edible. I wouldn't feed it to my worst enemy.

— Yuvi Strano

JEN Johor Puteri Harbour by Shangri-La in Johor Bahru is a testament to the 4-star experience that the Hotel Jen brand consistently delivers. The stunning views from the rooftop bar added an extra layer of charm to an already fantastic stay.

— Betti Giggan

JEN Johor Puteri Harbour by Shangri-La, part of the renowned Shangri-La Hotels and Resorts, provides an unmatched experience. The 4-star luxury and unique features of the Hotel Jen brand set it apart from the rest.

— Evangelo Connolly

From the moment I entered JEN Johor Puteri Harbour by Shangri-La, I knew it was going to be a special stay. The Hotel Jen brand's unique offerings and the 4-star luxury created a truly indulgent experience.

— Mahamoud Mandel

JEN Johor Puteri Harbour by Shangri-La, part of the distinguished Shangri-La Hotels and Resorts, is a destination worth revisiting. The 4-star luxury and unique features of the Hotel Jen brand ensured a memorable experience.

— Joseph Escalante

General Information

Q: What's the primary focus of Shangri-La Hotels and Resorts hotels, and how does it relate to JEN Johor Puteri Harbour by Shangri-La?

A: Shangri-La Hotels and Resorts hotels aim to provide a consistent and reliable experience. JEN Johor Puteri Harbour by Shangri-La is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at JEN Johor Puteri Harbour by Shangri-La?

A: JEN Johor Puteri Harbour by Shangri-La offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does JEN Johor Puteri Harbour by Shangri-La measure up?

A: The 4 stars indicate the quality and services a hotel provides. JEN Johor Puteri Harbour by Shangri-La meets these standards, ensuring a comfortable stay.

Q: Tell me more about JEN Johor Puteri Harbour by Shangri-La's check-in and check-out process. Is it straightforward?

A: Checking in at JEN Johor Puteri Harbour by Shangri-La is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 11:00 AM.

Q: How do guests generally rate their stay at JEN Johor Puteri Harbour by Shangri-La?

A: Guests consistently rate JEN Johor Puteri Harbour by Shangri-La positively, with an average rating of 8.3 based on 5168 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at JEN Johor Puteri Harbour by Shangri-La online?

A: Booking a room at JEN Johor Puteri Harbour by Shangri-La is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with JEN Johor Puteri Harbour by Shangri-La?

A: Yes, booking directly with JEN Johor Puteri Harbour by Shangri-La often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at JEN Johor Puteri Harbour by Shangri-La in advance?

A: Booking in advance at JEN Johor Puteri Harbour by Shangri-La ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at JEN Johor Puteri Harbour by Shangri-La, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at JEN Johor Puteri Harbour by Shangri-La. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at JEN Johor Puteri Harbour by Shangri-La?

A: JEN Johor Puteri Harbour by Shangri-La strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does JEN Johor Puteri Harbour by Shangri-La ensure a secure and hassle-free booking process for guests?

A: JEN Johor Puteri Harbour by Shangri-La employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at JEN Johor Puteri Harbour by Shangri-La?

A: Yes, JEN Johor Puteri Harbour by Shangri-La often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at JEN Johor Puteri Harbour by Shangri-La?

A: Yes, JEN Johor Puteri Harbour by Shangri-La may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does JEN Johor Puteri Harbour by Shangri-La ensure the privacy and security of guest information during the booking process?

A: JEN Johor Puteri Harbour by Shangri-La prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does JEN Johor Puteri Harbour by Shangri-La provide accessible accommodations for guests with special needs?

A: Yes, JEN Johor Puteri Harbour by Shangri-La is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at JEN Johor Puteri Harbour by Shangri-La?

A: JEN Johor Puteri Harbour by Shangri-La understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from JEN Johor Puteri Harbour by Shangri-La?

A: Yes, JEN Johor Puteri Harbour by Shangri-La is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does JEN Johor Puteri Harbour by Shangri-La provide shuttle services to popular attractions or transportation hubs?

A: JEN Johor Puteri Harbour by Shangri-La may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at JEN Johor Puteri Harbour by Shangri-La?

A: Guests often praise the service and hospitality at JEN Johor Puteri Harbour by Shangri-La, describing it as 8.3 based on 5168 reviews.

Frequently Asked

Q: Which hotel chain does JEN Johor Puteri Harbour by Shangri-La belong to?

A: JEN Johor Puteri Harbour by Shangri-La belongs to the Shangri-La Hotels and Resorts chain.

Q: What is the star rating of JEN Johor Puteri Harbour by Shangri-La?

A: JEN Johor Puteri Harbour by Shangri-La has a star rating of 4.

Q: In which city is JEN Johor Puteri Harbour by Shangri-La located?

A: JEN Johor Puteri Harbour by Shangri-La is situated in Johor Bahru, Johor, Malaysia.

Q: Can you provide information about JEN Johor Puteri Harbour by Shangri-La's check-in and check-out times?

A: JEN Johor Puteri Harbour by Shangri-La offers check-in from 03:00 PM and check-out until 11:00 AM.

Q: How many rooms does JEN Johor Puteri Harbour by Shangri-La have?

A: JEN Johor Puteri Harbour by Shangri-La has a total of 283 rooms.

Q: When was JEN Johor Puteri Harbour by Shangri-La opened to the public?

A: JEN Johor Puteri Harbour by Shangri-La opened its doors to the public in 2013.

Q: What is the average rating as per reviews for JEN Johor Puteri Harbour by Shangri-La?

A: JEN Johor Puteri Harbour by Shangri-La holds an average rating of 8.3 based on reviews.

Q: Can you provide information about JEN Johor Puteri Harbour by Shangri-La's accommodation types?

A: JEN Johor Puteri Harbour by Shangri-La offers various types of accommodations, including Hotel.

Q: Discover the allure of JEN Johor Puteri Harbour by Shangri-La - What sets its accommodations apart?

A: JEN Johor Puteri Harbour by Shangri-La captivates guests with its unique Hotel accommodations.

Q: JEN Johor Puteri Harbour by Shangri-La Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding JEN Johor Puteri Harbour by Shangri-La and the factors contributing to its star rating.

Q: JEN Johor Puteri Harbour by Shangri-La Essence - What makes its presence in Johor Bahru truly unforgettable?

A: Immerse yourself in the essence of JEN Johor Puteri Harbour by Shangri-La and its impact on the vibrant city of Johor Bahru.

Q: JEN Johor Puteri Harbour by Shangri-La Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define JEN Johor Puteri Harbour by Shangri-La.

Q: JEN Johor Puteri Harbour by Shangri-La Symphony - How has it harmonized with the spirit of Johor Bahru?

A: Delve into the symphony of JEN Johor Puteri Harbour by Shangri-La as it resonates with the cultural heartbeat of Johor Bahru.

Q: JEN Johor Puteri Harbour by Shangri-La Oasis - A haven of tranquility in Johor Bahru. What sets it apart?

A: Discover why JEN Johor Puteri Harbour by Shangri-La is considered an oasis of tranquility amidst the bustling energy of Johor Bahru.

Q: JEN Johor Puteri Harbour by Shangri-La Renaissance - How has it evolved since its opening in 2013?

A: Take a journey through the renaissance of JEN Johor Puteri Harbour by Shangri-La, exploring its evolution since 2013.

Q: JEN Johor Puteri Harbour by Shangri-La Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of JEN Johor Puteri Harbour by Shangri-La, seamlessly blending history with modernity.

Q: JEN Johor Puteri Harbour by Shangri-La Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds JEN Johor Puteri Harbour by Shangri-La, offering a glimpse of the enchanting world beyond its walls.

Q: JEN Johor Puteri Harbour by Shangri-La Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make JEN Johor Puteri Harbour by Shangri-La unique.

Q: JEN Johor Puteri Harbour by Shangri-La Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of JEN Johor Puteri Harbour by Shangri-La.

Q: JEN Johor Puteri Harbour by Shangri-La Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of JEN Johor Puteri Harbour by Shangri-La, uncovering the truths that lie beneath the surface.