Shangri-La Hotels and Resorts in the Heart of Johor Bahru, Johor, Malaysia: Reviews on JEN Johor Puteri Harbour by Shangri-La

Discover Luxury at Shangri-La Hotels and Resorts in the Heart of Johor Bahru, Malaysia

Prepare to immerse yourself in a world of luxury and sophistication at Shangri-La Hotels and Resorts. Nestled in the heart of Johor Bahru, Johor, Malaysia, this Shangri-La Hotels and Resorts promises an experience like no other. With a 4-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Persiaran Puteri Selatan, Puteri Harbour, Iskandar Puteri, Johor Darul Takzim, Malaysia, Johor Bahru, Johor, 79000, Malaysia, Shangri-La Hotels and Resorts provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 283 meticulously designed rooms spread across 4 floors, Shangri-La Hotels and Resorts ensures a personalized experience for every guest.

Shangri-La Hotels and Resorts Interior 1

Shangri-La Hotels and Resorts Interior 2

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Shangri-La Hotels and Resorts delivers a 4-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Shangri-La Hotels and Resorts is perfectly situated for exploring Johor Bahru. With 5168 reviews and an average rating of 8.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 94 USD

Experience unparalleled luxury starting from 94 USD, promising an exclusive and unforgettable stay in Johor Bahru, Johor, Malaysia.

Hotel Overview

Set in a prime location of Johor Bahru, Hotel Jen Puteri Harbour puts everything the city has to offer just outside your doorstep. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, taxi service are on the list of things guests can enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, bathroom phone, carpeting, mirror, towels. The hotel's peaceful atmosphere extends to its recreational facilities which include hot tub, fitness center, outdoor pool, massage, pool (kids). A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Jen Puteri Harbour.

Guest Ratings and Reviews

Based on 5168 reviews, Shangri-La Hotels and Resorts has an average rating of 8.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Shangri-La Hotels and Resorts. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Johor Bahru.

Hotel Summary

Hotel Name	JEN Johor Puteri Harbour by Shangri-La
Formerly Known As	Traders Hotel Puteri Harbour
Chain	Shangri-La Hotels and Resorts
Brand	Hotel Jen
Star Rating	4 Star
Customer Rating	8.3/10
Number of Reviews	5168
Check-In Time	03:00 PM
Check-Out Time	11:00 AM
Number of Rooms	283
Number of Floors	4
Year Opened	2013
Rate Starts From	94
Address	Persiaran Puteri Selatan, Puteri Harbour, Iskandar Puteri, Johor Darul Takzim, Malaysia
City	Johor Bahru
State	Johor
Zipcode	79000
Country	Malaysia
Continent	Asia
Location	View on Google Maps

Reviews

The rooftop bar at JEN Johor Puteri Harbour by Shangri-La has amazing views of the city. Perfect for enjoying a sunset cocktail.

— Analida Shanon

The customer service at JEN Johor Puteri Harbour by Shangri-La was exceptional. Every staff member we encountered was friendly and helpful.

— Vanesa Mazmanyan

Kudos to the staff at JEN Johor Puteri Harbour by Shangri-La for their exceptional service. Friendly, attentive, and always willing to assist.

— Uziel Harold

The in-room amenities at JEN Johor Puteri Harbour by Shangri-La were thoughtful and convenient. Everything we needed was right at our fingertips.

— Patrizia Pattanyus

Appreciated JEN Johor Puteri Harbour by Shangri-La's eco-friendly initiatives. Reassuring to stay at a sustainable hotel.

— Eugenia Deakin

Chose JEN Johor Puteri Harbour by Shangri-La based on reputation and positive reviews. Excellent choice.

— Muhmed Marshfield

In-room amenities at JEN Johor Puteri Harbour by Shangri-La were thoughtful and convenient. Everything we needed.

— Oscar Crosby

The facilities at JEN Johor Puteri Harbour by Shangri-La were standard. Nothing extraordinary, but met our basic needs.

— Remove Freeberg

The room size at JEN Johor Puteri Harbour by Shangri-La was sufficient. Could use some updates for a modern touch.

— Heberto Garn

The conference rooms at JEN Johor Puteri Harbour by Shangri-La were basic. Adequate for small meetings.

— Cezar Lyndsay

The exterior of JEN Johor Puteri Harbour by Shangri-La was average. Didn't leave a lasting impression.

— Ane Silvestri

In-room amenities at JEN Johor Puteri Harbour by Shangri-La were satisfactory. Met basic needs without any frills.

— Madison Nguyen

The overall decor at JEN Johor Puteri Harbour by Shangri-La was neutral. No distinctive features stood out.

— Ofa Biros

The lighting in guest rooms at JEN Johor Puteri Harbour by Shangri-La was sufficient. Not too bright or too dim.

— Crystal Rebak

The meeting rooms at JEN Johor Puteri Harbour by Shangri-La were standard. Equipped with basic presentation tools.

— Katarina Richardson

The Wi-Fi connection at JEN Johor Puteri Harbour by Shangri-La was reliable. No issues with internet connectivity.

— Iklaas Sison

The bathroom facilities at JEN Johor Puteri Harbour by Shangri-La were standard. Shower and toilet were in working order.

— Sera Navellou

The bed linens at JEN Johor Puteri Harbour by Shangri-La were clean and well-maintained. No issues with hygiene.

— Santino Krooke

The hotel signage at JEN Johor Puteri Harbour by Shangri-La was clear. Easy navigation around the premises.

— Branden Cipriano

The on-site parking at JEN Johor Puteri Harbour by Shangri-La was convenient. Accessible with ease.

— Jeroen Delhaye

The complimentary breakfast at JEN Johor Puteri Harbour by Shangri-La had a decent selection. Catered to various preferences.

— Cid Mazariegos

The bed size at JEN Johor Puteri Harbour by Shangri-La was appropriate. Comfortable for a single traveler.

— Cash Etzweiler

The breakfast service at JEN Johor Puteri Harbour by Shangri-La was organized. Efficient handling of guests.

— Cafetería Williem

The service quality at JEN Johor Puteri Harbour by Shangri-La was abysmal. Rude and unprofessional staff.

— Carlos Alana

The overall ambiance at JEN Johor Puteri Harbour by Shangri-La was depressing. Lack of positive energy.

— Moira Wegner

The bed comfort at JEN Johor Puteri Harbour by Shangri-La was a nightmare. Unbearably hard mattress and lumpy pillows.

— Trev Martell

My experience at JEN Johor Puteri Harbour by Shangri-La was nothing short of a nightmare. Terrible service and unresponsive staff.

— Kristina Inzani

The state of cleanliness at JEN Johor Puteri Harbour by Shangri-La was appalling. Found dirt and stains in every corner.

— Jair Pulido

The check-in process at JEN Johor Puteri Harbour by Shangri-La was chaotic and disorganized. Endured long queues and confusion.

— Saremi Elder

Dining at JEN Johor Puteri Harbour by Shangri-La was a culinary disaster. Tasteless and poorly presented meals.

— Maurine Mondanaro

Decor throughout JEN Johor Puteri Harbour by Shangri-La was outdated and unappealing. Felt like a time warp.

— Simone The

The bed bugs at JEN Johor Puteri Harbour by Shangri-La ruined my stay. Unacceptable conditions and poor management.

— Parul Carrion

Staying at JEN Johor Puteri Harbour by Shangri-La was like stepping into a dream. The Hotel Jen brand's commitment to excellence was evident in every aspect, from the well-appointed rooms to the top-notch service. I couldn't have asked for a better experience.

— Amar Ahrens

JEN Johor Puteri Harbour by Shangri-La in Johor Bahru is a true masterpiece. The 4-star accommodation, coupled with the impeccable service, made my stay unforgettable. The Hotel Jen brand has once again proven why it's a leader in the industry.

— Class Pett

JEN Johor Puteri Harbour by Shangri-La in Johor Bahru is a hidden gem. The Hotel Jen brand's dedication to providing top-notch service, combined with the 4-star luxury, made my visit a memorable one.

— Mayalla Armario

My recent stay at JEN Johor Puteri Harbour by Shangri-La was exceptional. The Hotel Jen brand's commitment to excellence, paired with the 4-star accommodations, created the perfect setting for a relaxing getaway.

— Milos Azadian

I had an amazing experience at JEN Johor Puteri Harbour by Shangri-La. The Hotel Jen brand's dedication to providing top-notch service, combined with the 4-star accommodations, exceeded my expectations.

— Lusanda Photographer

I recently stayed at JEN Johor Puteri Harbour by Shangri-La in Johor Bahru and was thoroughly impressed. The Hotel Jen brand's commitment to excellence, along with the 4-star accommodations, made my visit exceptional.

— Helena Bregman

I recently enjoyed a stay at JEN Johor Puteri Harbour by Shangri-La, and it was exceptional. The Hotel Jen brand's attention to detail and the 4-star accommodations exceeded my expectations.

— Jadyn Abouon

I had a fantastic time at JEN Johor Puteri Harbour by Shangri-La, part of the esteemed Shangri-La Hotels and Resorts. The Hotel Jen brand's dedication to excellence and the 4-star accommodations were beyond compare.

— Michelle Coakley

I recently enjoyed a stay at JEN Johor Puteri Harbour by Shangri-La, and it was phenomenal. The Hotel Jen brand's dedication to excellence and the 4-star accommodations made it a truly memorable retreat.

— Saunders Olszewski

General Information

Q: What's the primary focus of Shangri-La Hotels and Resorts hotels, and how does it relate to JEN Johor Puteri Harbour by Shangri-La?

A: Shangri-La Hotels and Resorts hotels aim to provide a consistent and reliable experience. JEN Johor Puteri Harbour by Shangri-La is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at JEN Johor Puteri Harbour by Shangri-La?

A: JEN Johor Puteri Harbour by Shangri-La offers a 4-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4 stars for hotels, and how does JEN Johor Puteri Harbour by Shangri-La measure up?

A: The 4 stars indicate the quality and services a hotel provides. JEN Johor Puteri Harbour by Shangri-La meets these standards, ensuring a comfortable stay.

Q: Tell me more about JEN Johor Puteri Harbour by Shangri-La's check-in and check-out process. Is it straightforward?

A: Checking in at JEN Johor Puteri Harbour by Shangri-La is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 11:00 AM.

Q: How do guests generally rate their stay at JEN Johor Puteri Harbour by Shangri-La?

A: Guests consistently rate JEN Johor Puteri Harbour by Shangri-La positively, with an average rating of 8.3 based on 5168 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at JEN Johor Puteri Harbour by Shangri-La online?

A: Booking a room at JEN Johor Puteri Harbour by Shangri-La is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with JEN Johor Puteri Harbour by Shangri-La?

A: Yes, booking directly with JEN Johor Puteri Harbour by Shangri-La often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at JEN Johor Puteri Harbour by Shangri-La in advance?

A: Booking in advance at JEN Johor Puteri Harbour by Shangri-La ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at JEN Johor Puteri Harbour by Shangri-La, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at JEN Johor Puteri Harbour by Shangri-La. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at JEN Johor Puteri Harbour by Shangri-La?

A: JEN Johor Puteri Harbour by Shangri-La strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does JEN Johor Puteri Harbour by Shangri-La ensure a secure and hassle-free booking process for guests?

A: JEN Johor Puteri Harbour by Shangri-La employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at JEN Johor Puteri Harbour by Shangri-La?

A: Yes, JEN Johor Puteri Harbour by Shangri-La often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at JEN Johor Puteri Harbour by Shangri-La?

A: Yes, JEN Johor Puteri Harbour by Shangri-La may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does JEN Johor Puteri Harbour by Shangri-La ensure the privacy and security of guest information during the booking process?

A: JEN Johor Puteri Harbour by Shangri-La prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does JEN Johor Puteri Harbour by Shangri-La provide accessible accommodations for guests with special needs?

A: Yes, JEN Johor Puteri Harbour by Shangri-La is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at JEN Johor Puteri Harbour by Shangri-La?

A: JEN Johor Puteri Harbour by Shangri-La understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from JEN Johor Puteri Harbour by Shangri-La?

A: Yes, JEN Johor Puteri Harbour by Shangri-La is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does JEN Johor Puteri Harbour by Shangri-La provide shuttle services to popular attractions or transportation hubs?

A: JEN Johor Puteri Harbour by Shangri-La may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at JEN Johor Puteri Harbour by Shangri-La?

A: Guests often praise the service and hospitality at JEN Johor Puteri Harbour by Shangri-La, describing it as 8.3 based on 5168 reviews.

Frequently Asked

Q: Which hotel chain does JEN Johor Puteri Harbour by Shangri-La belong to?

A: JEN Johor Puteri Harbour by Shangri-La belongs to the Shangri-La Hotels and Resorts chain.

Q: What is the star rating of JEN Johor Puteri Harbour by Shangri-La?

A: JEN Johor Puteri Harbour by Shangri-La has a star rating of 4.

Q: In which city is JEN Johor Puteri Harbour by Shangri-La located?

A: JEN Johor Puteri Harbour by Shangri-La is situated in Johor Bahru, Johor, Malaysia.

Q: Can you provide information about JEN Johor Puteri Harbour by Shangri-La's check-in and check-out times?

A: JEN Johor Puteri Harbour by Shangri-La offers check-in from 03:00 PM and check-out until 11:00 AM.

Q: How many rooms does JEN Johor Puteri Harbour by Shangri-La have?

A: JEN Johor Puteri Harbour by Shangri-La has a total of 283 rooms.

Q: When was JEN Johor Puteri Harbour by Shangri-La opened to the public?

A: JEN Johor Puteri Harbour by Shangri-La opened its doors to the public in 2013.

Q: What is the average rating as per reviews for JEN Johor Puteri Harbour by Shangri-La?

A: JEN Johor Puteri Harbour by Shangri-La holds an average rating of 8.3 based on reviews.

Q: Can you provide information about JEN Johor Puteri Harbour by Shangri-La's accommodation types?

A: JEN Johor Puteri Harbour by Shangri-La offers various types of accommodations, including Hotel.

Q: Discover the allure of JEN Johor Puteri Harbour by Shangri-La - What sets its accommodations apart?

A: JEN Johor Puteri Harbour by Shangri-La captivates guests with its unique Hotel accommodations.

Q: JEN Johor Puteri Harbour by Shangri-La Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding JEN Johor Puteri Harbour by Shangri-La and the factors contributing to its star rating.

Q: JEN Johor Puteri Harbour by Shangri-La Essence - What makes its presence in Johor Bahru truly unforgettable?

A: Immerse yourself in the essence of JEN Johor Puteri Harbour by Shangri-La and its impact on the vibrant city of Johor Bahru.

Q: JEN Johor Puteri Harbour by Shangri-La Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define JEN Johor Puteri Harbour by Shangri-La.

Q: JEN Johor Puteri Harbour by Shangri-La Symphony - How has it harmonized with the spirit of Johor Bahru?

A: Delve into the symphony of JEN Johor Puteri Harbour by Shangri-La as it resonates with the cultural heartbeat of Johor Bahru.

Q: JEN Johor Puteri Harbour by Shangri-La Oasis - A haven of tranquility in Johor Bahru. What sets it apart?

A: Discover why JEN Johor Puteri Harbour by Shangri-La is considered an oasis of tranquility amidst the bustling energy of Johor Bahru.

Q: JEN Johor Puteri Harbour by Shangri-La Renaissance - How has it evolved since its opening in 2013?

A: Take a journey through the renaissance of JEN Johor Puteri Harbour by Shangri-La, exploring its evolution since 2013.

Q: JEN Johor Puteri Harbour by Shangri-La Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of JEN Johor Puteri Harbour by Shangri-La, seamlessly blending history with modernity.

Q: JEN Johor Puteri Harbour by Shangri-La Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds JEN Johor Puteri Harbour by Shangri-La, offering a glimpse of the enchanting world beyond its walls.

Q: JEN Johor Puteri Harbour by Shangri-La Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make JEN Johor Puteri Harbour by Shangri-La unique.

Q: JEN Johor Puteri Harbour by Shangri-La Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of JEN Johor Puteri Harbour by Shangri-La.

Q: JEN Johor Puteri Harbour by Shangri-La Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of JEN Johor Puteri Harbour by Shangri-La, uncovering the truths that lie beneath the surface.