West Lake Home Hotel & Spa in the Heart of Hanoi, Ha Noi, Vietnam: Reviews on West Lake Home Hotel & Spa

Discover Luxury at West Lake Home Hotel & Spa in the Heart of Hanoi, Vietnam

Prepare to immerse yourself in a world of luxury and sophistication at West Lake Home Hotel & Spa. Nestled in the heart of Hanoi, Ha Noi, Vietnam, this West Lake Home Hotel & Spa promises an experience like no other. With a 3.5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at 156 Yen Phu, Hanoi, Ha Noi, 10000, Vietnam, West Lake Home Hotel & Spa provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 36 meticulously designed rooms spread across 8 floors, West Lake Home Hotel & Spa ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 2016 and renovation in 2016, showcases a commitment to modernity and timeless elegance.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, West Lake Home Hotel & Spa delivers a 3.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, West Lake Home Hotel & Spa is perfectly situated for exploring Hanoi. With 472 reviews and an average rating of 7.9/10, you can trust in the quality of service provided.

Premium Experience Starting from 31 USD

Experience unparalleled luxury starting from 31 USD, promising an exclusive and unforgettable stay in Hanoi, Ha Noi, Vietnam.

Hotel Overview

Located in Tay Ho District, West Lake Home Hotel Hanoi is a perfect starting point from which to explore Hanoi. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, infirmary, gift/souvenir shop are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, free welcome drink to ensure a restful night. Access to the hotel's spa will further enhance your satisfying stay. For reliable service and professional staff, West Lake Home Hotel Hanoi caters to your needs.

Guest Ratings and Reviews

Based on 472 reviews, West Lake Home Hotel & Spa has an average rating of 7.9/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at West Lake Home Hotel & Spa. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Hanoi.

Hotel Summary

Hotel Name	West Lake Home Hotel & Spa
Star Rating	3.5 Star
Customer Rating	7.9/10
Number of Reviews	472
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	36
Number of Floors	8
Year Opened	2016
Year Renovated	2016
Rate Starts From	31
Address	156 Yen Phu
City	Hanoi
State	Ha Noi
Zipcode	10000
Country	Vietnam
Continent	Asia
Location	View on Google Maps

Reviews

The rooftop bar at West Lake Home Hotel & Spa has amazing views of the city. Perfect for enjoying a sunset cocktail.

— Joseph Holliman

The services at West Lake Home Hotel & Spa truly set it apart. Attention to detail was evident in every aspect of our stay.

— Jeroo Yael

Our stay at West Lake Home Hotel & Spa was nothing short of amazing. From check-in to check-out, the experience was flawless.

— Neil Manson

The check-in process at West Lake Home Hotel & Spa was swift and seamless. A hassle-free start to our wonderful stay.

— Nthenya Cesar

West Lake Home Hotel & Spa exceeded expectations. Every detail, from decor to service, was top-notch.

— Salazar Palafox

West Lake Home Hotel & Spa lived up to the brand promise. A perfect blend of luxury and comfort.

— Anthony Sanfillipo

Spa services at West Lake Home Hotel & Spa were a highlight. Professional and relaxing—perfect.

— Margot Bornstein

Commendable eco-friendly initiatives at West Lake Home Hotel & Spa. Proud to support sustainable practices.

— Niv Weinger

The facilities at West Lake Home Hotel & Spa were standard. Nothing extraordinary, but met our basic needs.

— Third Marvin

Service at West Lake Home Hotel & Spa was okay. Nothing exceptional, but no major complaints either.

— Kaley Derdzinski

Adequate amenities at West Lake Home Hotel & Spa. Didn't go above and beyond, but served their purpose.

— Silke Spuhler

The Wi-Fi connection at West Lake Home Hotel & Spa was reliable. Met basic connectivity needs.

— Welch Zundel

Public spaces at West Lake Home Hotel & Spa were average. Nothing special, but clean and functional.

— Cooper Duff

In-room furnishings at West Lake Home Hotel & Spa were typical. No standout features, but comfortable enough.

— Iva Wallace

The overall value for money at West Lake Home Hotel & Spa was fair. Expected a bit more for the price.

— Lola Megan

The exterior of West Lake Home Hotel & Spa was average. Didn't leave a lasting impression.

— Mehdi Salinas

The front desk staff at West Lake Home Hotel & Spa were helpful. Assisted with general inquiries.

— Hugo Schuerfeld

Parking facilities at West Lake Home Hotel & Spa were standard. Sufficient space for guests.

— Chadwick Catherine

The on-site restaurant at West Lake Home Hotel & Spa had standard fare. Expected more variety.

— Suzie Bishop

The soundproofing at West Lake Home Hotel & Spa was moderate. Some noise could be heard from adjacent rooms.

— Dia Gregorich

The lobby area at West Lake Home Hotel & Spa was ordinary. Nothing remarkable about the design.

— Porfirio Hedeya

The business center at West Lake Home Hotel & Spa was standard. Adequate for basic work needs.

— Aimee Ware

The lighting in guest rooms at West Lake Home Hotel & Spa was sufficient. Not too bright or too dim.

— Lorie Chandhoke

The bedding at West Lake Home Hotel & Spa was comfortable. Provided a good night's sleep.

— Deepa Rey

The on-site parking at West Lake Home Hotel & Spa was convenient. Accessible with ease.

— Rodgers Ditomasso

The room decor at West Lake Home Hotel & Spa was modern. Furnishings were up-to-date.

— Juliet Ascencio

The conference facilities at West Lake Home Hotel & Spa were well-equipped. Adequate for business meetings.

— Johan Greenberg

The room temperature at West Lake Home Hotel & Spa was easily adjustable. Climate control worked well.

— Noreen Nugent

The staff responsiveness at West Lake Home Hotel & Spa was commendable. Quick assistance when needed.

— Monserat Ehrmann

The shuttle service at West Lake Home Hotel & Spa was punctual. Convenient for local transportation.

— Zohe Webster

The decor in the common areas of West Lake Home Hotel & Spa was tasteful. Appealing aesthetics.

— Angelica Maria

The room size at West Lake Home Hotel & Spa was spacious. Allowed for comfortable movement.

— Prue Lerner

The cleanliness of my room at West Lake Home Hotel & Spa left much to be desired. Not up to standard.

— Ferdinando Moodley

The noise levels at West Lake Home Hotel & Spa were disruptive. Difficult to sleep peacefully.

— Harriman Boncelet

The internet connectivity at West Lake Home Hotel & Spa was unreliable. Frequent disconnections.

— Jackson Pedersen

The on-site dining options at West Lake Home Hotel & Spa were limited. Not suitable for varied preferences.

— Hernan Laporte

The cleanliness of my room at West Lake Home Hotel & Spa was appalling. Found dirt and dust everywhere.

— Liisa Cuentiador

The room furnishings at West Lake Home Hotel & Spa were shabby and worn. Desperately needs renovation.

— Tamina Longwave

The decor throughout West Lake Home Hotel & Spa was outdated and tacky. Felt stuck in the past.

— Schratl Schifferdecker

Wi-Fi at West Lake Home Hotel & Spa was persistently unreliable. Frequent drops in connectivity.

— Ira Mogged

Avoid West Lake Home Hotel & Spa at all costs. It's a complete waste of time and money.

— Mariya Chandler

The food served at West Lake Home Hotel & Spa was barely edible. I wouldn't feed it to my worst enemy.

— Tannis Fries

At West Lake Home Hotel & Spa, I felt like I was staying in a budget motel. Absolutely no luxury.

— Late Miner

I had the pleasure of staying at West Lake Home Hotel & Spa in Hanoi, and it exceeded all expectations. The 3.5-star experience was complemented by the attentive staff and the delightful amenities. The brand truly knows how to create a memorable experience.

— Terri Etten

West Lake Home Hotel & Spa in Hanoi is a hidden gem. The brand's dedication to providing top-notch service, combined with the 3.5-star luxury, made my visit a memorable one.

— Briese Biersack

I recently enjoyed a stay at West Lake Home Hotel & Spa in Hanoi, and it was fantastic. The brand's unique offerings and the 3.5-star luxury made my visit truly memorable.

— Shalane Ellison

I had an amazing experience at West Lake Home Hotel & Spa. The brand's dedication to providing top-notch service, combined with the 3.5-star accommodations, exceeded my expectations.

— Jhonatan Dasher

West Lake Home Hotel & Spa, part of the renowned , provides an unparalleled experience. The 3.5-star luxury and unique features of the brand set it apart.

— Katharine Baker

From the moment I entered West Lake Home Hotel & Spa, I felt the warmth of hospitality. The brand's unique offerings and the 3.5-star accommodations ensured a truly indulgent experience.

— Geronimo Iyer

West Lake Home Hotel & Spa, affiliated with the renowned , offers an experience like no other. The 3.5-star luxury and unique features of the brand set it apart.

— Shelley Benchemhoun

General Information

Q: How would you describe the atmosphere and vibe at West Lake Home Hotel & Spa?

A: West Lake Home Hotel & Spa offers a 3.5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 3.5 stars for hotels, and how does West Lake Home Hotel & Spa measure up?

A: The 3.5 stars indicate the quality and services a hotel provides. West Lake Home Hotel & Spa meets these standards, ensuring a comfortable stay.

Q: Tell me more about West Lake Home Hotel & Spa's check-in and check-out process. Is it straightforward?

A: Checking in at West Lake Home Hotel & Spa is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: Can you provide a brief overview of West Lake Home Hotel & Spa's history, from its opening year to recent renovations?

A: West Lake Home Hotel & Spa opened its doors to guests in 2016. It has been keeping up with the times through renovations in 2016.

Q: How do guests generally rate their stay at West Lake Home Hotel & Spa?

A: Guests consistently rate West Lake Home Hotel & Spa positively, with an average rating of 7.9 based on 472 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at West Lake Home Hotel & Spa online?

A: Booking a room at West Lake Home Hotel & Spa is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with West Lake Home Hotel & Spa?

A: Yes, booking directly with West Lake Home Hotel & Spa often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at West Lake Home Hotel & Spa in advance?

A: Booking in advance at West Lake Home Hotel & Spa ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at West Lake Home Hotel & Spa, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at West Lake Home Hotel & Spa. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at West Lake Home Hotel & Spa?

A: West Lake Home Hotel & Spa strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does West Lake Home Hotel & Spa ensure a secure and hassle-free booking process for guests?

A: West Lake Home Hotel & Spa employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at West Lake Home Hotel & Spa?

A: Yes, West Lake Home Hotel & Spa often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at West Lake Home Hotel & Spa?

A: Yes, West Lake Home Hotel & Spa may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does West Lake Home Hotel & Spa ensure the privacy and security of guest information during the booking process?

A: West Lake Home Hotel & Spa prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does West Lake Home Hotel & Spa provide accessible accommodations for guests with special needs?

A: Yes, West Lake Home Hotel & Spa is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at West Lake Home Hotel & Spa?

A: West Lake Home Hotel & Spa understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from West Lake Home Hotel & Spa?

A: Yes, West Lake Home Hotel & Spa is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does West Lake Home Hotel & Spa provide shuttle services to popular attractions or transportation hubs?

A: West Lake Home Hotel & Spa may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at West Lake Home Hotel & Spa?

A: Guests often praise the service and hospitality at West Lake Home Hotel & Spa, describing it as 7.9 based on 472 reviews.

Frequently Asked

Q: What is the star rating of West Lake Home Hotel & Spa?

A: West Lake Home Hotel & Spa has a star rating of 3.5.

Q: In which city is West Lake Home Hotel & Spa located?

A: West Lake Home Hotel & Spa is situated in Hanoi, Ha Noi, Vietnam.

Q: Can you provide information about West Lake Home Hotel & Spa's check-in and check-out times?

A: West Lake Home Hotel & Spa offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does West Lake Home Hotel & Spa have?

A: West Lake Home Hotel & Spa has a total of 36 rooms.

Q: When was West Lake Home Hotel & Spa opened to the public?

A: West Lake Home Hotel & Spa opened its doors to the public in 2016.

Q: Has West Lake Home Hotel & Spa undergone any recent renovations?

A: Yes, West Lake Home Hotel & Spa underwent renovations in 2016.

Q: What is the average rating as per reviews for West Lake Home Hotel & Spa?

A: West Lake Home Hotel & Spa holds an average rating of 7.9 based on reviews.

Q: Can you provide information about West Lake Home Hotel & Spa's accommodation types?

A: West Lake Home Hotel & Spa offers various types of accommodations, including Hotel.

Q: Discover the allure of West Lake Home Hotel & Spa - What sets its accommodations apart?

A: West Lake Home Hotel & Spa captivates guests with its unique Hotel accommodations.

Q: West Lake Home Hotel & Spa Enigma - Unraveling the secrets behind its star rating.

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Q: West Lake Home Hotel & Spa Essence - What makes its presence in Hanoi truly unforgettable?

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Q: West Lake Home Hotel & Spa Unveiled - A visual journey through its distinctive features.

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Q: West Lake Home Hotel & Spa Symphony - How has it harmonized with the spirit of Hanoi?

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Q: West Lake Home Hotel & Spa Oasis - A haven of tranquility in Hanoi. What sets it apart?

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Q: West Lake Home Hotel & Spa Renaissance - How has it evolved since its opening in 2016?

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Q: West Lake Home Hotel & Spa Horizon - A panoramic view of its surroundings. What lies beyond?

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