ALH Group in the Heart of Melbourne, Victoria, Australia: Reviews on Nightcap at Excelsior Hotel

Discover Luxury at ALH Group in the Heart of Melbourne, Australia

Prepare to immerse yourself in a world of luxury and sophistication at ALH Group. Nestled in the heart of Melbourne, Victoria, Australia, this ALH Group promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

ALH Group Exterior

Exquisite Location and Elegant Ambiance

Located at 82 Mahoneys Rd Thomastown, VIC, Melbourne, Victoria, 3074, Australia, ALH Group provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 15 meticulously designed rooms spread across floors, ALH Group ensures a personalized experience for every guest.

ALH Group Interior 1
ALH Group Interior 2

Luxurious Amenities and Unmatched Views

ALH Group Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, ALH Group delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, ALH Group is perfectly situated for exploring Melbourne. With 35 reviews and an average rating of 7.2/10, you can trust in the quality of service provided.

Premium Experience Starting from 86 USD

ALH Group Ambiance

Experience unparalleled luxury starting from 86 USD, promising an exclusive and unforgettable stay in Melbourne, Victoria, Australia.

Hotel Overview

Set in a prime location of Melbourne, Excelsior Hotel Thomastown puts everything the city has to offer just outside your doorstep. The hotel offers a wide range of amenities and perks to ensure you have a great time. To be found at the hotel are free Wi-Fi in all rooms, Wi-Fi in public areas, car park, restaurant, bar. All rooms are designed and decorated to make guests feel right at home, and some rooms come with internet access – wireless, non smoking rooms, air conditioning, heating, desk. Access to the hotel's children's playground, billiards will further enhance your satisfying stay. No matter what your reasons are for visiting Melbourne, Excelsior Hotel Thomastown will make you feel instantly at home.

Guest Ratings and Reviews

Based on 35 reviews, ALH Group has an average rating of 7.2/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at ALH Group. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Melbourne.

Hotel Summary

Hotel NameNightcap at Excelsior Hotel
ChainALH Group
BrandALH Group
Star Rating3 Star
Customer Rating7.2/10
Number of Reviews35
Check-In Time02:00 PM
Check-Out Time10:00 AM
Number of Rooms15
Rate Starts From86
Address82 Mahoneys Rd Thomastown, VIC
CityMelbourne
StateVictoria
Zipcode3074
CountryAustralia
ContinentPacific Ocean and Australia
LocationView on Google Maps

Reviews

Surprisingly quiet for a hotel in the city center. We slept like babies at Nightcap at Excelsior Hotel!

— Jason Erhard


Kudos to the staff at Nightcap at Excelsior Hotel for their exceptional service. Friendly, attentive, and always willing to assist.

— Benedicte Frederik


In-room amenities at Nightcap at Excelsior Hotel were thoughtful and convenient. Everything we needed.

— Danell Manson


Kudos to the staff at Nightcap at Excelsior Hotel. Friendly, helpful, and made us feel at home.

— Lian Lobello


The concierge at Nightcap at Excelsior Hotel provided fantastic local insights. Made our stay even more enjoyable.

— Toni Gotwals


The check-in process at Nightcap at Excelsior Hotel was smooth. Standard procedure without any complications.

— Alaeddin Nourai


The elevator at Nightcap at Excelsior Hotel was functional. No issues encountered during my stay.

— Anim Canto


The overall maintenance at Nightcap at Excelsior Hotel was fine. No major issues encountered.

— Solomon Good


The housekeeping service at Nightcap at Excelsior Hotel was thorough. Rooms consistently well-maintained.

— Katie Peredelsky


The concierge service at Nightcap at Excelsior Hotel was helpful. Provided useful local recommendations.

— Lorie Froment


The breakfast service at Nightcap at Excelsior Hotel was organized. Efficient handling of guests.

— Lotte Assistant


The elevator at Nightcap at Excelsior Hotel was unreliable. Often experienced delays.

— Sienna Ezratty


The overall atmosphere at Nightcap at Excelsior Hotel was unwelcoming. Lack of warmth.

— Enrique Langley


The bed comfort at Nightcap at Excelsior Hotel was unsatisfactory. Hard mattress and flat pillows.

— First Gaudin


The parking situation at Nightcap at Excelsior Hotel was a nightmare. Limited spaces and high fees.

— Heather Baker


The bed comfort at Nightcap at Excelsior Hotel was a nightmare. Unbearably hard mattress and lumpy pillows.

— Area Hinman


Decor throughout Nightcap at Excelsior Hotel was outdated and unappealing. Felt like a time warp.

— Rhee Finn


Nightcap at Excelsior Hotel was a complete disaster. From check-in to check-out, nothing went smoothly.

— Marith Shorr


At Nightcap at Excelsior Hotel, I felt like I was staying in a budget motel. Absolutely no luxury.

— Lourice Scmeo


I had the pleasure of staying at Nightcap at Excelsior Hotel in Melbourne, and it exceeded all expectations. The 3-star experience was complemented by the attentive staff and the delightful amenities. The ALH Group brand truly knows how to create a memorable experience.

— Walkin Maren


Nightcap at Excelsior Hotel in Melbourne is a true gem. The 3-star accommodation, coupled with the unique views, created an unforgettable experience. From the moment I checked in to the moment I checked out, every detail was perfect.

— Bercy Trueman


Nightcap at Excelsior Hotel in Melbourne is a true masterpiece. The 3-star accommodation, coupled with the impeccable service, made my stay unforgettable. The ALH Group brand has once again proven why it's a leader in the industry.

— Alberto Biehn


From the moment I entered Nightcap at Excelsior Hotel, I felt a sense of luxury and comfort. The ALH Group brand's commitment to quality, paired with the 3-star accommodations, exceeded my expectations.

— Gimena Ponko


Nightcap at Excelsior Hotel in Melbourne is a hidden gem. The ALH Group brand's dedication to providing exceptional service, coupled with the 3-star accommodations, made my visit extraordinary.

— Lucian Rodriguez


My visit to Nightcap at Excelsior Hotel in Melbourne was truly memorable. The ALH Group brand's dedication to excellence, along with the 3-star accommodations, made it an unforgettable retreat.

— Naykeri Eisenberg


Staying at Nightcap at Excelsior Hotel was an absolute pleasure. The ALH Group brand's commitment to providing an extraordinary experience, coupled with the 3-star accommodations, exceeded my expectations.

— Sharaia Giessen


General Information

Q: What's the primary focus of ALH Group hotels, and how does it relate to Nightcap at Excelsior Hotel?

A: ALH Group hotels aim to provide a consistent and reliable experience. Nightcap at Excelsior Hotel is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Nightcap at Excelsior Hotel?

A: Nightcap at Excelsior Hotel offers a 3-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3 stars for hotels, and how does Nightcap at Excelsior Hotel measure up?

A: The 3 stars indicate the quality and services a hotel provides. Nightcap at Excelsior Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Nightcap at Excelsior Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Nightcap at Excelsior Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 10:00 AM.


Q: How do guests generally rate their stay at Nightcap at Excelsior Hotel?

A: Guests consistently rate Nightcap at Excelsior Hotel positively, with an average rating of 7.2 based on 35 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Nightcap at Excelsior Hotel online?

A: Booking a room at Nightcap at Excelsior Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Nightcap at Excelsior Hotel?

A: Yes, booking directly with Nightcap at Excelsior Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Nightcap at Excelsior Hotel in advance?

A: Booking in advance at Nightcap at Excelsior Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Nightcap at Excelsior Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Nightcap at Excelsior Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Nightcap at Excelsior Hotel?

A: Nightcap at Excelsior Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Nightcap at Excelsior Hotel ensure a secure and hassle-free booking process for guests?

A: Nightcap at Excelsior Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Nightcap at Excelsior Hotel?

A: Yes, Nightcap at Excelsior Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Nightcap at Excelsior Hotel?

A: Yes, Nightcap at Excelsior Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Nightcap at Excelsior Hotel ensure the privacy and security of guest information during the booking process?

A: Nightcap at Excelsior Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Nightcap at Excelsior Hotel provide accessible accommodations for guests with special needs?

A: Yes, Nightcap at Excelsior Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Nightcap at Excelsior Hotel?

A: Nightcap at Excelsior Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Nightcap at Excelsior Hotel?

A: Yes, Nightcap at Excelsior Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Nightcap at Excelsior Hotel provide shuttle services to popular attractions or transportation hubs?

A: Nightcap at Excelsior Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Nightcap at Excelsior Hotel?

A: Guests often praise the service and hospitality at Nightcap at Excelsior Hotel, describing it as 7.2 based on 35 reviews.


Frequently Asked

Q: Which hotel chain does Nightcap at Excelsior Hotel belong to?

A: Nightcap at Excelsior Hotel belongs to the ALH Group chain.


Q: What is the star rating of Nightcap at Excelsior Hotel?

A: Nightcap at Excelsior Hotel has a star rating of 3.


Q: In which city is Nightcap at Excelsior Hotel located?

A: Nightcap at Excelsior Hotel is situated in Melbourne, Victoria, Australia.


Q: Can you provide information about Nightcap at Excelsior Hotel's check-in and check-out times?

A: Nightcap at Excelsior Hotel offers check-in from 02:00 PM and check-out until 10:00 AM.


Q: How many rooms does Nightcap at Excelsior Hotel have?

A: Nightcap at Excelsior Hotel has a total of 15 rooms.


Q: What is the average rating as per reviews for Nightcap at Excelsior Hotel?

A: Nightcap at Excelsior Hotel holds an average rating of 7.2 based on reviews.


Q: Can you provide information about Nightcap at Excelsior Hotel's accommodation types?

A: Nightcap at Excelsior Hotel offers various types of accommodations, including Hotel.


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