Accor Hotels in the Heart of Auckland, Auckland, New Zealand: Reviews on Grand Mercure Auckland

Discover Luxury at Accor Hotels in the Heart of Auckland, New Zealand

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Auckland, Auckland, New Zealand, this Accor Hotels promises an experience like no other. With a 4.5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at 8 Customs Street, Auckland, Auckland, 1001, New Zealand, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 207 meticulously designed rooms spread across 14 floors, Accor Hotels ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1969 and renovation in 2017, showcases a commitment to modernity and timeless elegance.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Auckland. With 190 reviews and an average rating of 8.5/10, you can trust in the quality of service provided.

Premium Experience Starting from 136 USD

Experience unparalleled luxury starting from 136 USD, promising an exclusive and unforgettable stay in Auckland, Auckland, New Zealand.

Hotel Overview

Mercure Auckland Hotel is perfectly located for both business and leisure guests in Auckland. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Mercure Auckland Hotel. Television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, mirror can be found in selected guestrooms. Enjoy the hotel's recreational facilities, including fitness center, before retiring to your room for a well-deserved rest. No matter what your reasons are for visiting Auckland, Mercure Auckland Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 190 reviews, Accor Hotels has an average rating of 8.5/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Auckland.

Hotel Summary

Hotel Name	Grand Mercure Auckland
Chain	Accor Hotels
Brand	Grand Mercure
Star Rating	4.5 Star
Customer Rating	8.5/10
Number of Reviews	190
Check-In Time	02:00 PM
Check-Out Time	11:00 AM
Number of Rooms	207
Number of Floors	14
Year Opened	1969
Year Renovated	2017
Rate Starts From	136
Address	8 Customs Street
City	Auckland
State	Auckland
Zipcode	1001
Country	New Zealand
Continent	Pacific Ocean and Australia
Location	View on Google Maps

Reviews

Convenient location and super comfy beds made Grand Mercure Auckland a great spot for my city break. Would definitely recommend!

— Burgess Rios

Grand Mercure Auckland is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Marisela Rogelio

Grand Mercure Auckland exceeded expectations. Every detail, from decor to service, was top-notch.

— Alessandro Diamant

The room service menu at Grand Mercure Auckland offered a variety of options. Timely delivery.

— Serdar Ahaa

The outdoor seating area at Grand Mercure Auckland was pleasant. Relaxing environment.

— Florence Haass

The customer service at Grand Mercure Auckland was disappointing. Unhelpful staff attitude.

— Gail Wak

The cleanliness of my room at Grand Mercure Auckland left much to be desired. Not up to standard.

— Blocking Lindsay

The room furnishings at Grand Mercure Auckland were outdated. Needs modernization.

— Shannan Häusler

The overall ambiance at Grand Mercure Auckland was depressing. Lack of positive energy.

— Telsys Hoffman

The bathroom facilities at Grand Mercure Auckland were in dire need of repairs. Leaks and malfunctions.

— Mafu Petzi

Furniture and fixtures at Grand Mercure Auckland were worn and shabby. Clearly in need of replacement.

— George Second

Decor throughout Grand Mercure Auckland was outdated and unappealing. Felt like a time warp.

— Martha Mohammad

I encountered multiple maintenance issues at Grand Mercure Auckland. Clearly, no one cares about upkeep.

— Ninsun Jackson

My recent stay at Grand Mercure Auckland, part of the Accor Hotels, was truly exceptional. From the moment I entered the 4.5-star establishment, I was greeted with warmth and luxury. The Grand Mercure brand's promise of comfort was evident in every detail, from the super comfy beds to the exquisite decor.

— Virgi Colvin

Staying at Grand Mercure Auckland was a true pleasure. The 4.5-star experience, paired with the distinctive features of the Grand Mercure brand, made for an indulgent and relaxing getaway.

— Kathia Koral

My recent stay at Grand Mercure Auckland was exceptional. The Grand Mercure brand's commitment to excellence, paired with the 4.5-star accommodations, created the perfect setting for a relaxing getaway.

— Diana Rhoades

Grand Mercure Auckland in Auckland is a true gem. The Grand Mercure brand's commitment to excellence, coupled with the 4.5-star accommodations, provided an unforgettable experience.

— Ryan Timmons

I recently enjoyed a stay at Grand Mercure Auckland in Auckland, and it was fantastic. The Grand Mercure brand's unique offerings and the 4.5-star luxury made my visit truly memorable.

— Toby Andersen

My visit to Grand Mercure Auckland in Auckland was truly memorable. The Grand Mercure brand's dedication to excellence, along with the 4.5-star accommodations, made it an unforgettable retreat.

— Pascale Seneca

I recently stayed at Grand Mercure Auckland and was impressed by the impeccable service. The Grand Mercure brand's commitment to excellence and the 4.5-star accommodations made my visit exceptional.

— Jaci Davlin

General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Grand Mercure Auckland?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Grand Mercure Auckland is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Grand Mercure Auckland?

A: Grand Mercure Auckland offers a 4.5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4.5 stars for hotels, and how does Grand Mercure Auckland measure up?

A: The 4.5 stars indicate the quality and services a hotel provides. Grand Mercure Auckland meets these standards, ensuring a comfortable stay.

Q: Tell me more about Grand Mercure Auckland's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Mercure Auckland is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 11:00 AM.

Q: Can you provide a brief overview of Grand Mercure Auckland's history, from its opening year to recent renovations?

A: Grand Mercure Auckland opened its doors to guests in 1969. It has been keeping up with the times through renovations in 2017.

Q: How do guests generally rate their stay at Grand Mercure Auckland?

A: Guests consistently rate Grand Mercure Auckland positively, with an average rating of 8.5 based on 190 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Grand Mercure Auckland online?

A: Booking a room at Grand Mercure Auckland is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Grand Mercure Auckland?

A: Yes, booking directly with Grand Mercure Auckland often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Grand Mercure Auckland in advance?

A: Booking in advance at Grand Mercure Auckland ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Grand Mercure Auckland, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Mercure Auckland. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Grand Mercure Auckland?

A: Grand Mercure Auckland strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Grand Mercure Auckland ensure a secure and hassle-free booking process for guests?

A: Grand Mercure Auckland employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Grand Mercure Auckland?

A: Yes, Grand Mercure Auckland often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Grand Mercure Auckland?

A: Yes, Grand Mercure Auckland may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Grand Mercure Auckland ensure the privacy and security of guest information during the booking process?

A: Grand Mercure Auckland prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Grand Mercure Auckland provide accessible accommodations for guests with special needs?

A: Yes, Grand Mercure Auckland is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Grand Mercure Auckland?

A: Grand Mercure Auckland understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Mercure Auckland?

A: Yes, Grand Mercure Auckland is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Grand Mercure Auckland provide shuttle services to popular attractions or transportation hubs?

A: Grand Mercure Auckland may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Grand Mercure Auckland?

A: Guests often praise the service and hospitality at Grand Mercure Auckland, describing it as 8.5 based on 190 reviews.

Frequently Asked

Q: Which hotel chain does Grand Mercure Auckland belong to?

A: Grand Mercure Auckland belongs to the Accor Hotels chain.

Q: What is the star rating of Grand Mercure Auckland?

A: Grand Mercure Auckland has a star rating of 4.5.

Q: In which city is Grand Mercure Auckland located?

A: Grand Mercure Auckland is situated in Auckland, Auckland, New Zealand.

Q: Can you provide information about Grand Mercure Auckland's check-in and check-out times?

A: Grand Mercure Auckland offers check-in from 02:00 PM and check-out until 11:00 AM.

Q: How many rooms does Grand Mercure Auckland have?

A: Grand Mercure Auckland has a total of 207 rooms.

Q: When was Grand Mercure Auckland opened to the public?

A: Grand Mercure Auckland opened its doors to the public in 1969.

Q: Has Grand Mercure Auckland undergone any recent renovations?

A: Yes, Grand Mercure Auckland underwent renovations in 2017.

Q: What is the average rating as per reviews for Grand Mercure Auckland?

A: Grand Mercure Auckland holds an average rating of 8.5 based on reviews.

Q: Can you provide information about Grand Mercure Auckland's accommodation types?

A: Grand Mercure Auckland offers various types of accommodations, including Hotel.

Q: Discover the allure of Grand Mercure Auckland - What sets its accommodations apart?

A: Grand Mercure Auckland captivates guests with its unique Hotel accommodations.

Q: Grand Mercure Auckland Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Grand Mercure Auckland and the factors contributing to its star rating.

Q: Grand Mercure Auckland Essence - What makes its presence in Auckland truly unforgettable?

A: Immerse yourself in the essence of Grand Mercure Auckland and its impact on the vibrant city of Auckland.

Q: Grand Mercure Auckland Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Grand Mercure Auckland.

Q: Grand Mercure Auckland Symphony - How has it harmonized with the spirit of Auckland?

A: Delve into the symphony of Grand Mercure Auckland as it resonates with the cultural heartbeat of Auckland.

Q: Grand Mercure Auckland Oasis - A haven of tranquility in Auckland. What sets it apart?

A: Discover why Grand Mercure Auckland is considered an oasis of tranquility amidst the bustling energy of Auckland.

Q: Grand Mercure Auckland Renaissance - How has it evolved since its opening in 1969?

A: Take a journey through the renaissance of Grand Mercure Auckland, exploring its evolution since 1969.

Q: Grand Mercure Auckland Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Grand Mercure Auckland, seamlessly blending history with modernity.

Q: Grand Mercure Auckland Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Grand Mercure Auckland, offering a glimpse of the enchanting world beyond its walls.

Q: Grand Mercure Auckland Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Grand Mercure Auckland unique.

Q: Grand Mercure Auckland Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Grand Mercure Auckland.

Q: Grand Mercure Auckland Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Grand Mercure Auckland, uncovering the truths that lie beneath the surface.