Accor Hotels in the Heart of Melbourne, Victoria, Australia: Reviews on Pullman Melbourne on Swanston

Discover Luxury at Accor Hotels in the Heart of Melbourne, Australia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Melbourne, Victoria, Australia, this Accor Hotels promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Accor Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at 195 Swanston Street, Melbourne, Victoria, 3000, Australia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 200 meticulously designed rooms spread across 15 floors, Accor Hotels ensures a personalized experience for every guest.

Accor Hotels Interior 1
Accor Hotels Interior 2

Luxurious Amenities and Unmatched Views

Accor Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Melbourne. With 43 reviews and an average rating of 8.9/10, you can trust in the quality of service provided.

Premium Experience Starting from 121 USD

Accor Hotels Ambiance

Experience unparalleled luxury starting from 121 USD, promising an exclusive and unforgettable stay in Melbourne, Victoria, Australia.

Hotel Overview

Located in Melbourne CBD, The Swanston Hotel Grand Mercure is a perfect starting point from which to explore Melbourne. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, 24-hour security, daily housekeeping, wheelchair accessible, 24-hour front desk are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service to ensure a restful night. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, indoor pool. The Swanston Hotel Grand Mercure combines warm hospitality with a lovely ambiance to make your stay in Melbourne unforgettable.

Guest Ratings and Reviews

Based on 43 reviews, Accor Hotels has an average rating of 8.9/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Melbourne.

Hotel Summary

Hotel NamePullman Melbourne on Swanston
Formerly Known AsThe Swanston Hotel Grand Mercure
ChainAccor Hotels
BrandPullman
Star Rating5 Star
Customer Rating8.9/10
Number of Reviews43
Check-In Time02:00 PM
Check-Out Time11:00 AM
Number of Rooms200
Number of Floors15
Year Opened1987
Rate Starts From121
Address195 Swanston Street
CityMelbourne
StateVictoria
Zipcode3000
CountryAustralia
ContinentPacific Ocean and Australia
LocationView on Google Maps

Reviews

The customer service at Pullman Melbourne on Swanston was exceptional. Every staff member we encountered was friendly and helpful.

— Jackson Lorberbaum


The services at Pullman Melbourne on Swanston truly set it apart. Attention to detail was evident in every aspect of our stay.

— Hediger Videomaker


Our room had a breathtaking view of Melbourne from Pullman Melbourne on Swanston. It made our stay even more memorable.

— Ewa Nahon


The panoramic views from Pullman Melbourne on Swanston were breathtaking. A picturesque backdrop for our vacation.

— Shalev Busk


We chose Pullman Melbourne on Swanston for its reputation, and it lived up to every positive review. An excellent choice for discerning travelers.

— Dirk Herbert


Complimentary amenities at Pullman Melbourne on Swanston added a special touch. Exceeded expectations.

— Silvia Casals


At Pullman Melbourne on Swanston, the check-in process was swift and seamless. A hassle-free start.

— Brenna Sweet


Spa services at Pullman Melbourne on Swanston were a highlight. Professional and relaxing—perfect.

— Tarren Moya


Kudos to the staff at Pullman Melbourne on Swanston. Friendly, helpful, and made us feel at home.

— Viven Branoff


Cozy ambiance at Pullman Melbourne on Swanston. The room decor was stylish and inviting.

— Leilani Grodin


Pullman Melbourne on Swanston truly embodies the Pullman brand—luxury and comfort in every detail.

— Mandeep Finn


Stunning views from Pullman Melbourne on Swanston. A picturesque setting for a memorable getaway.

— Mehdi Sartorio


Adequate amenities at Pullman Melbourne on Swanston. Didn't go above and beyond, but served their purpose.

— Carlitos Hector


The soundproofing at Pullman Melbourne on Swanston was moderate. Some noise could be heard from adjacent rooms.

— Hope Elder


The lighting in guest rooms at Pullman Melbourne on Swanston was sufficient. Not too bright or too dim.

— Valiance Clifton


The mini-fridge in my room at Pullman Melbourne on Swanston worked well. Kept items cool as expected.

— Keri Newhouse


The toiletries provided by Pullman Melbourne on Swanston were standard. No luxury brands included.

— Tayler Jamner


The television in my room at Pullman Melbourne on Swanston had a variety of channels. Entertainment options were sufficient.

— Nevis Wolf


The overall cleanliness at Pullman Melbourne on Swanston was acceptable. Common areas were well-maintained.

— Libbey Meré


The elevator system at Pullman Melbourne on Swanston was efficient. Minimal waiting time.

— Porfirio Rose


The check-in process at Pullman Melbourne on Swanston was smooth. Staff provided clear instructions.

— Rosing Leon


The fitness center at Pullman Melbourne on Swanston had modern equipment. Suitable for a workout routine.

— Martinat Krumholz


The front desk at Pullman Melbourne on Swanston provided helpful local maps. Useful for exploring the area.

— Stefny Matthew


The parking fees at Pullman Melbourne on Swanston were excessive. Unexpected additional cost.

— Etzel Castro


The check-in process at Pullman Melbourne on Swanston was chaotic. Long wait times.

— Enfermero Barbara


The noise levels at Pullman Melbourne on Swanston were disruptive. Difficult to sleep peacefully.

— Alixandra Paredes


The overall upkeep of Pullman Melbourne on Swanston was a disappointment. Clearly neglected and run-down.

— Lco Briks


The view from my room at Pullman Melbourne on Swanston was dreadful. Overlooking a noisy and unpleasant scene.

— Enrique Cito


The state of hygiene at Pullman Melbourne on Swanston was horrifying. I wouldn't dare stay there again.

— Harsha Salvatierra


I encountered multiple maintenance issues at Pullman Melbourne on Swanston. Clearly, no one cares about upkeep.

— Flintoft Tufino


My overall experience at Pullman Melbourne on Swanston was so bad, I had to cut my stay short.

— Adrianni Siegel


I recently enjoyed a city break at Pullman Melbourne on Swanston in Melbourne. The central and convenient location, combined with the 5-star luxury, made it the perfect spot for relaxation. The Pullman brand lived up to its reputation, providing a seamless and enjoyable stay.

— Judd Valdez


Pullman Melbourne on Swanston in Melbourne is a true masterpiece. The 5-star accommodation, coupled with the impeccable service, made my stay unforgettable. The Pullman brand has once again proven why it's a leader in the industry.

— Collin Christian


I had a fantastic experience at Pullman Melbourne on Swanston in Melbourne. The 5-star accommodations, the friendly staff, and the attention to detail by the Pullman brand made my stay truly special.

— Ailyn Zacarias


Pullman Melbourne on Swanston in Melbourne is a hidden gem. The Pullman brand's dedication to providing top-notch service, combined with the 5-star luxury, made my visit a memorable one.

— Gerardo Thornton


My recent stay at Pullman Melbourne on Swanston was exceptional. The Pullman brand's commitment to excellence, paired with the 5-star accommodations, created the perfect setting for a relaxing getaway.

— Candice Ortiz


From the moment I checked in at Pullman Melbourne on Swanston, I was impressed. The Pullman brand's attention to detail and the 5-star luxury created the perfect atmosphere for relaxation.

— Ceres Looker


Pullman Melbourne on Swanston, a part of the esteemed Accor Hotels, is a must-visit. The 5-star luxury, coupled with the distinctive features of the Pullman brand, ensured a remarkable stay.

— Shigei Morin


I had the pleasure of staying at Pullman Melbourne on Swanston in Melbourne, and it was nothing short of amazing. The Pullman brand's commitment to quality and the 5-star luxury made my visit truly special.

— Wallk Louis


My visit to Pullman Melbourne on Swanston in Melbourne was truly memorable. The Pullman brand's dedication to excellence, along with the 5-star accommodations, made it an unforgettable retreat.

— Graillot Edgell


Pullman Melbourne on Swanston in Melbourne is a true gem. The Pullman brand's dedication to providing top-notch service, combined with the 5-star luxury, created a perfect retreat.

— Fabian Ranalletti


Staying at Pullman Melbourne on Swanston was an absolute pleasure. The Pullman brand's commitment to providing an extraordinary experience, coupled with the 5-star accommodations, exceeded my expectations.

— Classes Lopresti


General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Pullman Melbourne on Swanston?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Pullman Melbourne on Swanston is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Pullman Melbourne on Swanston?

A: Pullman Melbourne on Swanston offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Pullman Melbourne on Swanston measure up?

A: The 5 stars indicate the quality and services a hotel provides. Pullman Melbourne on Swanston meets these standards, ensuring a comfortable stay.


Q: Tell me more about Pullman Melbourne on Swanston's check-in and check-out process. Is it straightforward?

A: Checking in at Pullman Melbourne on Swanston is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 11:00 AM.


Q: How do guests generally rate their stay at Pullman Melbourne on Swanston?

A: Guests consistently rate Pullman Melbourne on Swanston positively, with an average rating of 8.9 based on 43 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Pullman Melbourne on Swanston online?

A: Booking a room at Pullman Melbourne on Swanston is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Pullman Melbourne on Swanston?

A: Yes, booking directly with Pullman Melbourne on Swanston often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Pullman Melbourne on Swanston in advance?

A: Booking in advance at Pullman Melbourne on Swanston ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Pullman Melbourne on Swanston, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Pullman Melbourne on Swanston. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Pullman Melbourne on Swanston?

A: Pullman Melbourne on Swanston strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Pullman Melbourne on Swanston ensure a secure and hassle-free booking process for guests?

A: Pullman Melbourne on Swanston employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Pullman Melbourne on Swanston?

A: Yes, Pullman Melbourne on Swanston often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Pullman Melbourne on Swanston?

A: Yes, Pullman Melbourne on Swanston may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Pullman Melbourne on Swanston ensure the privacy and security of guest information during the booking process?

A: Pullman Melbourne on Swanston prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Pullman Melbourne on Swanston provide accessible accommodations for guests with special needs?

A: Yes, Pullman Melbourne on Swanston is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Pullman Melbourne on Swanston?

A: Pullman Melbourne on Swanston understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Pullman Melbourne on Swanston?

A: Yes, Pullman Melbourne on Swanston is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Pullman Melbourne on Swanston provide shuttle services to popular attractions or transportation hubs?

A: Pullman Melbourne on Swanston may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Pullman Melbourne on Swanston?

A: Guests often praise the service and hospitality at Pullman Melbourne on Swanston, describing it as 8.9 based on 43 reviews.


Frequently Asked

Q: Which hotel chain does Pullman Melbourne on Swanston belong to?

A: Pullman Melbourne on Swanston belongs to the Accor Hotels chain.


Q: What is the star rating of Pullman Melbourne on Swanston?

A: Pullman Melbourne on Swanston has a star rating of 5.


Q: In which city is Pullman Melbourne on Swanston located?

A: Pullman Melbourne on Swanston is situated in Melbourne, Victoria, Australia.


Q: Can you provide information about Pullman Melbourne on Swanston's check-in and check-out times?

A: Pullman Melbourne on Swanston offers check-in from 02:00 PM and check-out until 11:00 AM.


Q: How many rooms does Pullman Melbourne on Swanston have?

A: Pullman Melbourne on Swanston has a total of 200 rooms.


Q: When was Pullman Melbourne on Swanston opened to the public?

A: Pullman Melbourne on Swanston opened its doors to the public in 1987.


Q: What is the average rating as per reviews for Pullman Melbourne on Swanston?

A: Pullman Melbourne on Swanston holds an average rating of 8.9 based on reviews.


Q: Can you provide information about Pullman Melbourne on Swanston's accommodation types?

A: Pullman Melbourne on Swanston offers various types of accommodations, including Hotel.


Q: Discover the allure of Pullman Melbourne on Swanston - What sets its accommodations apart?

A: Pullman Melbourne on Swanston captivates guests with its unique Hotel accommodations.


Q: Pullman Melbourne on Swanston Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Pullman Melbourne on Swanston and the factors contributing to its star rating.


Q: Pullman Melbourne on Swanston Essence - What makes its presence in Melbourne truly unforgettable?

A: Immerse yourself in the essence of Pullman Melbourne on Swanston and its impact on the vibrant city of Melbourne.


Q: Pullman Melbourne on Swanston Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Pullman Melbourne on Swanston.


Q: Pullman Melbourne on Swanston Symphony - How has it harmonized with the spirit of Melbourne?

A: Delve into the symphony of Pullman Melbourne on Swanston as it resonates with the cultural heartbeat of Melbourne.


Q: Pullman Melbourne on Swanston Oasis - A haven of tranquility in Melbourne. What sets it apart?

A: Discover why Pullman Melbourne on Swanston is considered an oasis of tranquility amidst the bustling energy of Melbourne.


Q: Pullman Melbourne on Swanston Renaissance - How has it evolved since its opening in 1987?

A: Take a journey through the renaissance of Pullman Melbourne on Swanston, exploring its evolution since 1987.


Q: Pullman Melbourne on Swanston Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Pullman Melbourne on Swanston, seamlessly blending history with modernity.


Q: Pullman Melbourne on Swanston Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Pullman Melbourne on Swanston, offering a glimpse of the enchanting world beyond its walls.


Q: Pullman Melbourne on Swanston Canvas - An artistic portrayal of its facilities and amenities.

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Q: Pullman Melbourne on Swanston Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Pullman Melbourne on Swanston.


Q: Pullman Melbourne on Swanston Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Pullman Melbourne on Swanston, uncovering the truths that lie beneath the surface.