Accor Hotels in the Heart of Sydney, New South Wales, Australia: Reviews on Grand Mercure The Hills Lodge

Discover Luxury at Accor Hotels in the Heart of Sydney, Australia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Sydney, New South Wales, Australia, this Accor Hotels promises an experience like no other. With a 4.5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at 1 Salisbury Rd (Corner Windsor Rd), Castle Hill, Sydney, New South Wales, 2154, Australia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 97 meticulously designed rooms spread across floors, Accor Hotels ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Sydney. With 73 reviews and an average rating of 8.4/10, you can trust in the quality of service provided.

Premium Experience Starting from 113 USD

Experience unparalleled luxury starting from 113 USD, promising an exclusive and unforgettable stay in Sydney, New South Wales, Australia.

Hotel Overview

Stop at Grand Mercure The Hills Lodge to discover the wonders of Sydney. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Facilities for disabled guests, express check-in/check-out, luggage storage, Wi-Fi in public areas, car park are on the list of things guests can enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, air conditioning, heating, wake-up service, desk. Entertain the hotel's recreational facilities, including fitness center, golf course (within 3 km), outdoor pool, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at Grand Mercure The Hills Lodge.

Guest Ratings and Reviews

Based on 73 reviews, Accor Hotels has an average rating of 8.4/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Sydney.

Hotel Summary

Hotel Name	Grand Mercure The Hills Lodge
Formerly Known As	The Hills Lodge Grand Mercure
Chain	Accor Hotels
Brand	Grand Mercure
Star Rating	4.5 Star
Customer Rating	8.4/10
Number of Reviews	73
Check-In Time	2:00 PM
Check-Out Time	11:00 AM
Number of Rooms	97
Rate Starts From	113
Address	1 Salisbury Rd (Corner Windsor Rd), Castle Hill
City	Sydney
State	New South Wales
Zipcode	2154
Country	Australia
Continent	Pacific Ocean and Australia
Location	View on Google Maps

Reviews

The breakfast buffet was incredible at Grand Mercure The Hills Lodge! So much variety and everything was fresh and delicious. A real highlight of our stay.

— Catherine Clancy

Surprisingly quiet for a hotel in the city center. We slept like babies at Grand Mercure The Hills Lodge!

— Gemma/jason Verdicchio

A little gem just off the main tourist trail. Quiet, charming, and with a real local feel at Grand Mercure The Hills Lodge.

— Samantha Trommen

We loved our stay at Grand Mercure The Hills Lodge. The rooms were spacious, and the decor was modern and stylish.

— Camilla Pendergast

We enjoyed the nightly turndown service at Grand Mercure The Hills Lodge. It added a touch of luxury to our stay.

— Gabriela Nobert

The in-room amenities at Grand Mercure The Hills Lodge were thoughtful and convenient. Everything we needed was right at our fingertips.

— Kyla Hause

The attention to cleanliness at Grand Mercure The Hills Lodge was commendable. We felt safe and comfortable throughout our stay.

— Aide Sum

During our stay at Grand Mercure The Hills Lodge, the concierge provided fantastic local recommendations.

— Leno Leder

A memorable experience at Grand Mercure The Hills Lodge. Impeccable service and attention to detail.

— Violoncella Webber

Check-in at Grand Mercure The Hills Lodge was swift and seamless. A smooth start to our wonderful stay.

— Vahe Godoy

Spotless cleanliness at Grand Mercure The Hills Lodge. Felt safe and comfortable throughout our stay.

— Bobbie Ashton

Service at Grand Mercure The Hills Lodge was okay. Nothing exceptional, but no major complaints either.

— Hildita Henderson

The Wi-Fi connection at Grand Mercure The Hills Lodge was reliable. Met basic connectivity needs.

— Jeyapal Olaru

The conference rooms at Grand Mercure The Hills Lodge were basic. Adequate for small meetings.

— Manal Ertweiler

The exterior of Grand Mercure The Hills Lodge was average. Didn't leave a lasting impression.

— Alondra Harmon

The soundproofing at Grand Mercure The Hills Lodge was moderate. Some noise could be heard from adjacent rooms.

— Allina Burridge

The overall maintenance at Grand Mercure The Hills Lodge was fine. No major issues encountered.

— Ilenia Subieta

The Wi-Fi connection at Grand Mercure The Hills Lodge was reliable. No issues with internet connectivity.

— Maleki Jennifer

The room service menu at Grand Mercure The Hills Lodge offered a variety of options. Timely delivery.

— Max Samek

The fitness center at Grand Mercure The Hills Lodge had modern equipment. Suitable for a workout routine.

— Marcus Chalmers

The overall decor theme at Grand Mercure The Hills Lodge was cohesive. Aesthetic consistency.

— Kai Calega

The view from my room at Grand Mercure The Hills Lodge was disappointing. Lacked scenic appeal.

— Honor Ragonese

The cleanliness of common areas at Grand Mercure The Hills Lodge was neglected. Untidy surroundings.

— Mechet Kyle

The service quality at Grand Mercure The Hills Lodge was abysmal. Rude and unprofessional staff.

— Iwa Cate

The elevators at Grand Mercure The Hills Lodge were constantly out of order. Inconvenient for guests.

— Demet Dismore

The check-in process at Grand Mercure The Hills Lodge was a disaster. Endured long queues and delays.

— Louise Della

The amenities in my room at Grand Mercure The Hills Lodge were substandard. Cheap and uncomfortable.

— Social Radetich

The dining options at Grand Mercure The Hills Lodge were extremely limited. Little variety and poor quality.

— Patty Mayor

The elevators at Grand Mercure The Hills Lodge were a constant source of frustration. Always out of order.

— Rory Dick

Cleanliness at Grand Mercure The Hills Lodge was a major concern. Filthy common areas and neglected spaces.

— Parvati Lovering

The state of hygiene at Grand Mercure The Hills Lodge was horrifying. I wouldn't dare stay there again.

— Maschione Sacks

I had to endure constant plumbing issues at Grand Mercure The Hills Lodge. The smell alone was unbearable.

— Annemarie Balazs

The air conditioning system at Grand Mercure The Hills Lodge was a joke. More like a heater than a cooler.

— Anjali Benz

Cleanliness was non-existent at Grand Mercure The Hills Lodge. The state of the bathrooms was revolting.

— Kateryna Ferner

Grand Mercure The Hills Lodge exceeded all expectations. The Grand Mercure brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Baili Jeremy

Staying at Grand Mercure The Hills Lodge was a true pleasure. The 4.5-star experience, paired with the distinctive features of the Grand Mercure brand, made for an indulgent and relaxing getaway.

— Precious Epstein

Staying at Grand Mercure The Hills Lodge was a delightful experience. The Grand Mercure brand's attention to detail and the 4.5-star luxury made my visit truly memorable.

— Juan Michel

Grand Mercure The Hills Lodge in Sydney is a true gem. The Grand Mercure brand's commitment to excellence, coupled with the 4.5-star accommodations, provided an unforgettable experience.

— Burley Woods

Grand Mercure The Hills Lodge, part of the renowned Accor Hotels, provides an unmatched experience. The 4.5-star luxury and unique features of the Grand Mercure brand set it apart from the rest.

— Mad Rivera

Grand Mercure The Hills Lodge in Sydney is a true gem. The Grand Mercure brand's dedication to providing top-notch service, combined with the 4.5-star luxury, created a perfect retreat.

— Ewa Ramos

Staying at Grand Mercure The Hills Lodge was an absolute joy. The Grand Mercure brand's commitment to excellence and the 4.5-star accommodations created the perfect setting for a memorable getaway.

— Loida Heydt

My visit to Grand Mercure The Hills Lodge in Sydney was outstanding. The Grand Mercure brand's commitment to quality and the 4.5-star accommodations made for an unforgettable experience.

— Susy Polishook

Grand Mercure The Hills Lodge, part of the distinguished Accor Hotels, is a destination worth revisiting. The 4.5-star luxury and unique features of the Grand Mercure brand ensured a memorable experience.

— Artur Bookman

General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Grand Mercure The Hills Lodge?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Grand Mercure The Hills Lodge is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Grand Mercure The Hills Lodge?

A: Grand Mercure The Hills Lodge offers a 4.5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4.5 stars for hotels, and how does Grand Mercure The Hills Lodge measure up?

A: The 4.5 stars indicate the quality and services a hotel provides. Grand Mercure The Hills Lodge meets these standards, ensuring a comfortable stay.

Q: Tell me more about Grand Mercure The Hills Lodge's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Mercure The Hills Lodge is a breeze, starting at 2:00 PM, and checking out is hassle-free, ending by 11:00 AM.

Q: How do guests generally rate their stay at Grand Mercure The Hills Lodge?

A: Guests consistently rate Grand Mercure The Hills Lodge positively, with an average rating of 8.4 based on 73 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Grand Mercure The Hills Lodge online?

A: Booking a room at Grand Mercure The Hills Lodge is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Grand Mercure The Hills Lodge?

A: Yes, booking directly with Grand Mercure The Hills Lodge often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Grand Mercure The Hills Lodge in advance?

A: Booking in advance at Grand Mercure The Hills Lodge ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Grand Mercure The Hills Lodge, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Mercure The Hills Lodge. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Grand Mercure The Hills Lodge?

A: Grand Mercure The Hills Lodge strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Grand Mercure The Hills Lodge ensure a secure and hassle-free booking process for guests?

A: Grand Mercure The Hills Lodge employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Grand Mercure The Hills Lodge?

A: Yes, Grand Mercure The Hills Lodge often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Grand Mercure The Hills Lodge?

A: Yes, Grand Mercure The Hills Lodge may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Grand Mercure The Hills Lodge ensure the privacy and security of guest information during the booking process?

A: Grand Mercure The Hills Lodge prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Grand Mercure The Hills Lodge provide accessible accommodations for guests with special needs?

A: Yes, Grand Mercure The Hills Lodge is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Grand Mercure The Hills Lodge?

A: Grand Mercure The Hills Lodge understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Mercure The Hills Lodge?

A: Yes, Grand Mercure The Hills Lodge is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Grand Mercure The Hills Lodge provide shuttle services to popular attractions or transportation hubs?

A: Grand Mercure The Hills Lodge may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Grand Mercure The Hills Lodge?

A: Guests often praise the service and hospitality at Grand Mercure The Hills Lodge, describing it as 8.4 based on 73 reviews.

Frequently Asked

Q: Which hotel chain does Grand Mercure The Hills Lodge belong to?

A: Grand Mercure The Hills Lodge belongs to the Accor Hotels chain.

Q: What is the star rating of Grand Mercure The Hills Lodge?

A: Grand Mercure The Hills Lodge has a star rating of 4.5.

Q: In which city is Grand Mercure The Hills Lodge located?

A: Grand Mercure The Hills Lodge is situated in Sydney, New South Wales, Australia.

Q: Can you provide information about Grand Mercure The Hills Lodge's check-in and check-out times?

A: Grand Mercure The Hills Lodge offers check-in from 2:00 PM and check-out until 11:00 AM.

Q: How many rooms does Grand Mercure The Hills Lodge have?

A: Grand Mercure The Hills Lodge has a total of 97 rooms.

Q: What is the average rating as per reviews for Grand Mercure The Hills Lodge?

A: Grand Mercure The Hills Lodge holds an average rating of 8.4 based on reviews.

Q: Can you provide information about Grand Mercure The Hills Lodge's accommodation types?

A: Grand Mercure The Hills Lodge offers various types of accommodations, including Hotel.

Q: Discover the allure of Grand Mercure The Hills Lodge - What sets its accommodations apart?

A: Grand Mercure The Hills Lodge captivates guests with its unique Hotel accommodations.

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Q: Grand Mercure The Hills Lodge Essence - What makes its presence in Sydney truly unforgettable?

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Q: Grand Mercure The Hills Lodge Unveiled - A visual journey through its distinctive features.

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Q: Grand Mercure The Hills Lodge Symphony - How has it harmonized with the spirit of Sydney?

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Q: Grand Mercure The Hills Lodge Oasis - A haven of tranquility in Sydney. What sets it apart?

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Q: Grand Mercure The Hills Lodge Horizon - A panoramic view of its surroundings. What lies beyond?

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Q: Grand Mercure The Hills Lodge Odyssey - A virtual tour through its history, amenities, and reviews.

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