Accor Hotels in the Heart of Sydney, New South Wales, Australia: Reviews on Grand Mercure The Hills Lodge

Discover Luxury at Accor Hotels in the Heart of Sydney, Australia

Prepare to immerse yourself in a world of luxury and sophistication at Accor Hotels. Nestled in the heart of Sydney, New South Wales, Australia, this Accor Hotels promises an experience like no other. With a 4.5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at 1 Salisbury Rd (Corner Windsor Rd), Castle Hill, Sydney, New South Wales, 2154, Australia, Accor Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 97 meticulously designed rooms spread across floors, Accor Hotels ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Accor Hotels delivers a 4.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Accor Hotels is perfectly situated for exploring Sydney. With 73 reviews and an average rating of 8.4/10, you can trust in the quality of service provided.

Premium Experience Starting from 113 USD

Experience unparalleled luxury starting from 113 USD, promising an exclusive and unforgettable stay in Sydney, New South Wales, Australia.

Hotel Overview

Stop at Grand Mercure The Hills Lodge to discover the wonders of Sydney. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Facilities for disabled guests, express check-in/check-out, luggage storage, Wi-Fi in public areas, car park are on the list of things guests can enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, air conditioning, heating, wake-up service, desk. Entertain the hotel's recreational facilities, including fitness center, golf course (within 3 km), outdoor pool, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at Grand Mercure The Hills Lodge.

Guest Ratings and Reviews

Based on 73 reviews, Accor Hotels has an average rating of 8.4/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Accor Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Sydney.

Hotel Summary

Hotel Name	Grand Mercure The Hills Lodge
Formerly Known As	The Hills Lodge Grand Mercure
Chain	Accor Hotels
Brand	Grand Mercure
Star Rating	4.5 Star
Customer Rating	8.4/10
Number of Reviews	73
Check-In Time	2:00 PM
Check-Out Time	11:00 AM
Number of Rooms	97
Rate Starts From	113
Address	1 Salisbury Rd (Corner Windsor Rd), Castle Hill
City	Sydney
State	New South Wales
Zipcode	2154
Country	Australia
Continent	Pacific Ocean and Australia
Location	View on Google Maps

Reviews

Convenient location and super comfy beds made Grand Mercure The Hills Lodge a great spot for my city break. Would definitely recommend!

— Kylie Purcell

The customer service at Grand Mercure The Hills Lodge was exceptional. Every staff member we encountered was friendly and helpful.

— Chrysti Taborek

Kudos to the staff at Grand Mercure The Hills Lodge for their exceptional service. Friendly, attentive, and always willing to assist.

— Rannveig Wilansky

The design and architecture of Grand Mercure The Hills Lodge reflected a perfect blend of modernity and local charm.

— Lombardet Bogdanski

We chose Grand Mercure The Hills Lodge for its reputation, and it lived up to every positive review. An excellent choice for discerning travelers.

— Jesse Ariel

Thoroughly enjoyed the services at Grand Mercure The Hills Lodge. Added a unique touch to our stay.

— Lev Winslow

Spotless cleanliness at Grand Mercure The Hills Lodge. Felt safe and comfortable throughout our stay.

— Antonio Riess

Overall, Grand Mercure The Hills Lodge provided a middle-of-the-road experience. Neither impressed nor disappointed.

— Alessandro Dubaele

The decor at Grand Mercure The Hills Lodge was a bit outdated. Could benefit from a refresh.

— Taffy Potier

The ambiance at Grand Mercure The Hills Lodge was neutral. Neither too lively nor too quiet.

— Fani Gastelum

Housekeeping at Grand Mercure The Hills Lodge did a decent job. Rooms were kept tidy and clean.

— Darla Corcoran

The front desk staff at Grand Mercure The Hills Lodge were helpful. Assisted with general inquiries.

— Guyenguyen Mejilla

Parking facilities at Grand Mercure The Hills Lodge were standard. Sufficient space for guests.

— Rangel Zachary

The overall decor at Grand Mercure The Hills Lodge was neutral. No distinctive features stood out.

— Meryl Lopez

The soundproofing at Grand Mercure The Hills Lodge was moderate. Some noise could be heard from adjacent rooms.

— Campos Del

The room decor at Grand Mercure The Hills Lodge was modest. Could use a more modern touch.

— Stallard Goodyear

The meeting rooms at Grand Mercure The Hills Lodge were standard. Equipped with basic presentation tools.

— Keating Leal

The bathroom facilities at Grand Mercure The Hills Lodge were standard. Shower and toilet were in working order.

— Rich Vogel

The view from my room at Grand Mercure The Hills Lodge was decent. Nothing spectacular, but acceptable.

— Lauber Sivalon

The room temperature control at Grand Mercure The Hills Lodge was effective. Easily adjustable to personal preference.

— Jack Lorden

The toiletry brands provided at Grand Mercure The Hills Lodge were recognizable. Quality hygiene products.

— Caroti Cyrus

The room temperature at Grand Mercure The Hills Lodge was easily adjustable. Climate control worked well.

— Tayo Mcgiffin

The bathroom amenities at Grand Mercure The Hills Lodge were of good quality. Well-stocked supplies.

— Erhard Dougan

The customer service at Grand Mercure The Hills Lodge was disappointing. Unhelpful staff attitude.

— Sandy Dints

The on-site dining options at Grand Mercure The Hills Lodge were limited. Not suitable for varied preferences.

— Milko Cevallos

The elevators at Grand Mercure The Hills Lodge were constantly out of order. Inconvenient for guests.

— Frank Boncelet

The parking situation at Grand Mercure The Hills Lodge was a nightmare. Limited spaces and high fees.

— Brandi Romboli

The room furnishings at Grand Mercure The Hills Lodge were shabby and worn. Desperately needs renovation.

— Tori Sylvestre

The bathroom facilities at Grand Mercure The Hills Lodge were in dire need of repairs. Leaks and malfunctions.

— Monique Dolfi

The room service at Grand Mercure The Hills Lodge was consistently slow. Frustrating delays in responses.

— Martinez Parfitt

The general cleanliness at Grand Mercure The Hills Lodge was appalling. Filthy common areas and neglected spaces.

— Conti Niezgorsky

The state of cleanliness at Grand Mercure The Hills Lodge was appalling. Found dirt and stains in every corner.

— Baillargeault Olivera

The noise levels at Grand Mercure The Hills Lodge were intolerable. Sleep quality was severely impacted.

— Robertson Dorward

Bathroom facilities at Grand Mercure The Hills Lodge were in desperate need of repairs. Frequent leaks and malfunctions.

— Adriano Stanzione

I wouldn't recommend Grand Mercure The Hills Lodge to my worst enemy. A truly awful experience.

— Key Jayaram

Cleanliness was non-existent at Grand Mercure The Hills Lodge. The state of the bathrooms was revolting.

— Gali Amorim

I couldn't get a good night's sleep at Grand Mercure The Hills Lodge due to constant noise disruptions.

— Jade Gaidacheva

The outdated decor at Grand Mercure The Hills Lodge made it feel like a relic from the past. Needs a complete overhaul.

— Ineda Maecha

I encountered multiple maintenance issues at Grand Mercure The Hills Lodge. Clearly, no one cares about upkeep.

— Jane Khanna

Grand Mercure The Hills Lodge in Sydney is a testament to the 4.5-star experience that the Grand Mercure brand consistently delivers. The stunning views from the rooftop bar added an extra layer of charm to an already fantastic stay.

— Newguest Galaz

Grand Mercure The Hills Lodge exceeded all expectations. The Grand Mercure brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Beata Armantrout

My recent stay at Grand Mercure The Hills Lodge was exceptional. The Grand Mercure brand's commitment to excellence, paired with the 4.5-star accommodations, created the perfect setting for a relaxing getaway.

— Marguerite Ferner

Grand Mercure The Hills Lodge in Sydney is a true gem. The Grand Mercure brand's commitment to excellence, coupled with the 4.5-star accommodations, provided an unforgettable experience.

— Alna Slaught

I recently stayed at Grand Mercure The Hills Lodge in Sydney and was thoroughly impressed. The Grand Mercure brand's commitment to excellence, along with the 4.5-star accommodations, made my visit exceptional.

— Juliette Sapna

I recently stayed at Grand Mercure The Hills Lodge and was impressed by the impeccable service. The Grand Mercure brand's commitment to excellence and the 4.5-star accommodations made my visit exceptional.

— Nigel Pinedo

Grand Mercure The Hills Lodge, part of the renowned Accor Hotels, provides an unmatched experience. The 4.5-star luxury and unique features of the Grand Mercure brand set it apart.

— Magali Kinney

I recently enjoyed a stay at Grand Mercure The Hills Lodge, and it was phenomenal. The Grand Mercure brand's dedication to excellence and the 4.5-star accommodations made it a truly memorable retreat.

— Nicolaios Virguez

General Information

Q: What's the primary focus of Accor Hotels hotels, and how does it relate to Grand Mercure The Hills Lodge?

A: Accor Hotels hotels aim to provide a consistent and reliable experience. Grand Mercure The Hills Lodge is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Grand Mercure The Hills Lodge?

A: Grand Mercure The Hills Lodge offers a 4.5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 4.5 stars for hotels, and how does Grand Mercure The Hills Lodge measure up?

A: The 4.5 stars indicate the quality and services a hotel provides. Grand Mercure The Hills Lodge meets these standards, ensuring a comfortable stay.

Q: Tell me more about Grand Mercure The Hills Lodge's check-in and check-out process. Is it straightforward?

A: Checking in at Grand Mercure The Hills Lodge is a breeze, starting at 2:00 PM, and checking out is hassle-free, ending by 11:00 AM.

Q: How do guests generally rate their stay at Grand Mercure The Hills Lodge?

A: Guests consistently rate Grand Mercure The Hills Lodge positively, with an average rating of 8.4 based on 73 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Grand Mercure The Hills Lodge online?

A: Booking a room at Grand Mercure The Hills Lodge is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Grand Mercure The Hills Lodge?

A: Yes, booking directly with Grand Mercure The Hills Lodge often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Grand Mercure The Hills Lodge in advance?

A: Booking in advance at Grand Mercure The Hills Lodge ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Grand Mercure The Hills Lodge, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Grand Mercure The Hills Lodge. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Grand Mercure The Hills Lodge?

A: Grand Mercure The Hills Lodge strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Grand Mercure The Hills Lodge ensure a secure and hassle-free booking process for guests?

A: Grand Mercure The Hills Lodge employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Grand Mercure The Hills Lodge?

A: Yes, Grand Mercure The Hills Lodge often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Grand Mercure The Hills Lodge?

A: Yes, Grand Mercure The Hills Lodge may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Grand Mercure The Hills Lodge ensure the privacy and security of guest information during the booking process?

A: Grand Mercure The Hills Lodge prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Grand Mercure The Hills Lodge provide accessible accommodations for guests with special needs?

A: Yes, Grand Mercure The Hills Lodge is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Grand Mercure The Hills Lodge?

A: Grand Mercure The Hills Lodge understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Grand Mercure The Hills Lodge?

A: Yes, Grand Mercure The Hills Lodge is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Grand Mercure The Hills Lodge provide shuttle services to popular attractions or transportation hubs?

A: Grand Mercure The Hills Lodge may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Grand Mercure The Hills Lodge?

A: Guests often praise the service and hospitality at Grand Mercure The Hills Lodge, describing it as 8.4 based on 73 reviews.

Frequently Asked

Q: Which hotel chain does Grand Mercure The Hills Lodge belong to?

A: Grand Mercure The Hills Lodge belongs to the Accor Hotels chain.

Q: What is the star rating of Grand Mercure The Hills Lodge?

A: Grand Mercure The Hills Lodge has a star rating of 4.5.

Q: In which city is Grand Mercure The Hills Lodge located?

A: Grand Mercure The Hills Lodge is situated in Sydney, New South Wales, Australia.

Q: Can you provide information about Grand Mercure The Hills Lodge's check-in and check-out times?

A: Grand Mercure The Hills Lodge offers check-in from 2:00 PM and check-out until 11:00 AM.

Q: How many rooms does Grand Mercure The Hills Lodge have?

A: Grand Mercure The Hills Lodge has a total of 97 rooms.

Q: What is the average rating as per reviews for Grand Mercure The Hills Lodge?

A: Grand Mercure The Hills Lodge holds an average rating of 8.4 based on reviews.

Q: Can you provide information about Grand Mercure The Hills Lodge's accommodation types?

A: Grand Mercure The Hills Lodge offers various types of accommodations, including Hotel.

Q: Discover the allure of Grand Mercure The Hills Lodge - What sets its accommodations apart?

A: Grand Mercure The Hills Lodge captivates guests with its unique Hotel accommodations.

Q: Grand Mercure The Hills Lodge Enigma - Unraveling the secrets behind its star rating.

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Q: Grand Mercure The Hills Lodge Essence - What makes its presence in Sydney truly unforgettable?

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Q: Grand Mercure The Hills Lodge Unveiled - A visual journey through its distinctive features.

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Q: Grand Mercure The Hills Lodge Symphony - How has it harmonized with the spirit of Sydney?

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Q: Grand Mercure The Hills Lodge Oasis - A haven of tranquility in Sydney. What sets it apart?

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Q: Grand Mercure The Hills Lodge Horizon - A panoramic view of its surroundings. What lies beyond?

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Q: Grand Mercure The Hills Lodge Canvas - An artistic portrayal of its facilities and amenities.

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Q: Grand Mercure The Hills Lodge Odyssey - A virtual tour through its history, amenities, and reviews.

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