Castle Resorts & Hotels in the Heart of Hilo (HI), Hawaii, United States: Reviews on Castle Hilo Hawaiian Hotel

Discover Luxury at Castle Resorts & Hotels in the Heart of Hilo (HI), United States

Prepare to immerse yourself in a world of luxury and sophistication at Castle Resorts & Hotels. Nestled in the heart of Hilo (HI), Hawaii, United States, this Castle Resorts & Hotels promises an experience like no other. With a 3.5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at 71 Banyan Drive, Hilo (HI), Hawaii, 96720, United States, Castle Resorts & Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 286 meticulously designed rooms spread across 8 floors, Castle Resorts & Hotels ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Castle Resorts & Hotels delivers a 3.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Castle Resorts & Hotels is perfectly situated for exploring Hilo (HI). With 332 reviews and an average rating of 8.2/10, you can trust in the quality of service provided.

Premium Experience Starting from 142 USD

Experience unparalleled luxury starting from 142 USD, promising an exclusive and unforgettable stay in Hilo (HI), Hawaii, United States.

Hotel Overview

Castle Hilo Hawaiian Hotel is a popular choice amongst travelers in Hawaii The Big Island, whether exploring or just passing through. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. To be found at the hotel are 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park, family room. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, linens, mirror, sofa, towels. The hotel's peaceful atmosphere extends to its recreational facilities which include golf course (within 3 km), outdoor pool. Castle Hilo Hawaiian Hotel is an excellent choice from which to explore Hawaii The Big Island or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 332 reviews, Castle Resorts & Hotels has an average rating of 8.2/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Castle Resorts & Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Hilo (HI).

Hotel Summary

Hotel Name	Castle Hilo Hawaiian Hotel
Chain	Castle Resorts & Hotels
Brand	Castle Resorts & Hotels
Star Rating	3.5 Star
Customer Rating	8.2/10
Number of Reviews	332
Check-In Time	03:00 PM
Check-Out Time	12:00 PM
Number of Rooms	286
Number of Floors	8
Year Renovated	2013
Rate Starts From	142
Address	71 Banyan Drive
City	Hilo (HI)
State	Hawaii
Zipcode	96720
Country	United States
Continent	North America
Location	View on Google Maps

Reviews

The customer service at Castle Hilo Hawaiian Hotel was exceptional. Every staff member we encountered was friendly and helpful.

— Bech Webb

The in-house restaurant at Castle Hilo Hawaiian Hotel exceeded our expectations. The food was delicious, and the ambiance was lovely.

— Fletcher Langowski

Kudos to the staff at Castle Hilo Hawaiian Hotel for their exceptional service. Friendly, attentive, and always willing to assist.

— Giovanni Fahy

During our stay at Castle Hilo Hawaiian Hotel, the concierge went above and beyond to recommend local gems and hidden treasures.

— Adolfo Salazar

The staff's local recommendations at Castle Hilo Hawaiian Hotel led us to some hidden gems in Hilo (HI). Truly appreciated their insights.

— Karen Percasky

The attention to cleanliness at Castle Hilo Hawaiian Hotel was commendable. We felt safe and comfortable throughout our stay.

— Cole Kinney

Impressed with Castle Hilo Hawaiian Hotel's attention to detail. Flawless experience from start to finish.

— Cheyenne Espinosa

Staff at Castle Hilo Hawaiian Hotel went above and beyond. Local recommendations led us to hidden gems.

— Longman Ally

In-room amenities at Castle Hilo Hawaiian Hotel were thoughtful and convenient. Everything we needed.

— Dario Thibaut

Cleanliness at Castle Hilo Hawaiian Hotel was commendable. Felt safe and comfortable throughout.

— Rigoberto Campbell

Check-in at Castle Hilo Hawaiian Hotel was swift and seamless. A smooth start to our wonderful stay.

— Alicen Campion

Stunning views from Castle Hilo Hawaiian Hotel. A picturesque setting for a memorable getaway.

— Miii Halax

Commendable eco-friendly initiatives at Castle Hilo Hawaiian Hotel. Proud to support sustainable practices.

— Achille Olszewski

In-room amenities at Castle Hilo Hawaiian Hotel were thoughtful and convenient. Everything we needed.

— Savhanna Almonte

Overall, Castle Hilo Hawaiian Hotel provided a middle-of-the-road experience. Neither impressed nor disappointed.

— Liju Zahedi

The conference rooms at Castle Hilo Hawaiian Hotel were basic. Adequate for small meetings.

— Kori Tate

The overall value for money at Castle Hilo Hawaiian Hotel was fair. Expected a bit more for the price.

— Ivona Powis

The check-in process at Castle Hilo Hawaiian Hotel was smooth. Standard procedure without any complications.

— Ashley Kaushal

The overall decor at Castle Hilo Hawaiian Hotel was neutral. No distinctive features stood out.

— Kimberlee Andsaldi

The soundproofing at Castle Hilo Hawaiian Hotel was moderate. Some noise could be heard from adjacent rooms.

— Shewta Ciconte

The view from my room at Castle Hilo Hawaiian Hotel was decent. Nothing spectacular, but acceptable.

— Alyse Senor

The television in my room at Castle Hilo Hawaiian Hotel had a variety of channels. Entertainment options were sufficient.

— Yamila Soria

The overall cleanliness at Castle Hilo Hawaiian Hotel was acceptable. Common areas were well-maintained.

— Elhassan Fudge

The hotel signage at Castle Hilo Hawaiian Hotel was clear. Easy navigation around the premises.

— Allesandro Brecht

The room service at Castle Hilo Hawaiian Hotel was prompt. Meals were delivered within the estimated time.

— Tamsin Belgarde

The room decor at Castle Hilo Hawaiian Hotel was modern. Furnishings were up-to-date.

— Fuentes Tarica

The overall lighting in my room at Castle Hilo Hawaiian Hotel was good. No issues with brightness.

— Carole Evans

The decor in the common areas of Castle Hilo Hawaiian Hotel was tasteful. Appealing aesthetics.

— Maancy Cipriano

The parking facilities at Castle Hilo Hawaiian Hotel were convenient. Accessible and secure.

— Rowan Christoph

The customer service at Castle Hilo Hawaiian Hotel was disappointing. Unhelpful staff attitude.

— Nikita Fairbank

The cleanliness of my room at Castle Hilo Hawaiian Hotel left much to be desired. Not up to standard.

— Enfermera Kollar

The view from my room at Castle Hilo Hawaiian Hotel was dreadful. Overlooked a noisy street.

— Lesli Jaka

The noise levels at Castle Hilo Hawaiian Hotel were unbearable. Sleep quality was severely impacted.

— Robbin Melman

The bed comfort at Castle Hilo Hawaiian Hotel was a nightmare. Unbearably hard mattress and lumpy pillows.

— Randy Bottiger

The room service at Castle Hilo Hawaiian Hotel was consistently slow. Frustrating delays in responses.

— Amir Horne

The facilities for business travelers at Castle Hilo Hawaiian Hotel were severely lacking. Unusable amenities.

— New Ortquist

The overall atmosphere at Castle Hilo Hawaiian Hotel was dismal. A complete lack of positive energy.

— Bob Luna

Dining options at Castle Hilo Hawaiian Hotel were extremely limited. Lack of variety and poor quality.

— Cinthhia Williams

Avoid Castle Hilo Hawaiian Hotel at all costs. It's a complete waste of time and money.

— Schratl Hammond

The elevators at Castle Hilo Hawaiian Hotel were a constant source of frustration. Always breaking down.

— Meir Louis

The food served at Castle Hilo Hawaiian Hotel was barely edible. I wouldn't feed it to my worst enemy.

— Shlomit Braunschwel

My overall experience at Castle Hilo Hawaiian Hotel was so bad, I had to cut my stay short.

— Eli Madigan

I recently enjoyed a city break at Castle Hilo Hawaiian Hotel in Hilo (HI). The central and convenient location, combined with the 3.5-star luxury, made it the perfect spot for relaxation. The Castle Resorts & Hotels brand lived up to its reputation, providing a seamless and enjoyable stay.

— Estrella Kusumgar

From the moment I stepped into Castle Hilo Hawaiian Hotel, I knew I was in for a treat. The 3.5-star luxury, combined with the views, created an unparalleled experience. It's clear that the Castle Resorts & Hotels brand knows how to make guests feel special.

— Grupo Wojcik

Castle Hilo Hawaiian Hotel in Hilo (HI) is a true masterpiece. The 3.5-star accommodation, coupled with the impeccable service, made my stay unforgettable. The Castle Resorts & Hotels brand has once again proven why it's a leader in the industry.

— Thue Krawczyk

The attention to detail at Castle Hilo Hawaiian Hotel, part of the renowned Castle Resorts & Hotels, was truly remarkable. The 3.5-star experience, combined with the unique offerings of the Castle Resorts & Hotels brand, made my stay unforgettable.

— Zena Bajda

Staying at Castle Hilo Hawaiian Hotel was a true pleasure. The 3.5-star experience, paired with the distinctive features of the Castle Resorts & Hotels brand, made for an indulgent and relaxing getaway.

— Shaunna Montaño

From the moment I entered Castle Hilo Hawaiian Hotel, I felt a sense of luxury and comfort. The Castle Resorts & Hotels brand's commitment to quality, paired with the 3.5-star accommodations, exceeded my expectations.

— Angelo Quintero

Castle Hilo Hawaiian Hotel, a part of the esteemed Castle Resorts & Hotels, is a must-visit. The 3.5-star luxury, coupled with the distinctive features of the Castle Resorts & Hotels brand, ensured a remarkable stay.

— Annigna Nourai

I recently enjoyed a stay at Castle Hilo Hawaiian Hotel, and it was phenomenal. The Castle Resorts & Hotels brand's dedication to excellence and the 3.5-star accommodations made it a truly memorable retreat.

— Donohue Rusznyak

General Information

Q: What's the primary focus of Castle Resorts & Hotels hotels, and how does it relate to Castle Hilo Hawaiian Hotel?

A: Castle Resorts & Hotels hotels aim to provide a consistent and reliable experience. Castle Hilo Hawaiian Hotel is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Castle Hilo Hawaiian Hotel?

A: Castle Hilo Hawaiian Hotel offers a 3.5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 3.5 stars for hotels, and how does Castle Hilo Hawaiian Hotel measure up?

A: The 3.5 stars indicate the quality and services a hotel provides. Castle Hilo Hawaiian Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Castle Hilo Hawaiian Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Castle Hilo Hawaiian Hotel is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at Castle Hilo Hawaiian Hotel?

A: Guests consistently rate Castle Hilo Hawaiian Hotel positively, with an average rating of 8.2 based on 332 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Castle Hilo Hawaiian Hotel online?

A: Booking a room at Castle Hilo Hawaiian Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Castle Hilo Hawaiian Hotel?

A: Yes, booking directly with Castle Hilo Hawaiian Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Castle Hilo Hawaiian Hotel in advance?

A: Booking in advance at Castle Hilo Hawaiian Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Castle Hilo Hawaiian Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Castle Hilo Hawaiian Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Castle Hilo Hawaiian Hotel?

A: Castle Hilo Hawaiian Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Castle Hilo Hawaiian Hotel ensure a secure and hassle-free booking process for guests?

A: Castle Hilo Hawaiian Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Castle Hilo Hawaiian Hotel?

A: Yes, Castle Hilo Hawaiian Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Castle Hilo Hawaiian Hotel?

A: Yes, Castle Hilo Hawaiian Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Castle Hilo Hawaiian Hotel ensure the privacy and security of guest information during the booking process?

A: Castle Hilo Hawaiian Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Castle Hilo Hawaiian Hotel provide accessible accommodations for guests with special needs?

A: Yes, Castle Hilo Hawaiian Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Castle Hilo Hawaiian Hotel?

A: Castle Hilo Hawaiian Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Castle Hilo Hawaiian Hotel?

A: Yes, Castle Hilo Hawaiian Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Castle Hilo Hawaiian Hotel provide shuttle services to popular attractions or transportation hubs?

A: Castle Hilo Hawaiian Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Castle Hilo Hawaiian Hotel?

A: Guests often praise the service and hospitality at Castle Hilo Hawaiian Hotel, describing it as 8.2 based on 332 reviews.

Frequently Asked

Q: Which hotel chain does Castle Hilo Hawaiian Hotel belong to?

A: Castle Hilo Hawaiian Hotel belongs to the Castle Resorts & Hotels chain.

Q: What is the star rating of Castle Hilo Hawaiian Hotel?

A: Castle Hilo Hawaiian Hotel has a star rating of 3.5.

Q: In which city is Castle Hilo Hawaiian Hotel located?

A: Castle Hilo Hawaiian Hotel is situated in Hilo (HI), Hawaii, United States.

Q: Can you provide information about Castle Hilo Hawaiian Hotel's check-in and check-out times?

A: Castle Hilo Hawaiian Hotel offers check-in from 03:00 PM and check-out until 12:00 PM.

Q: How many rooms does Castle Hilo Hawaiian Hotel have?

A: Castle Hilo Hawaiian Hotel has a total of 286 rooms.

Q: Has Castle Hilo Hawaiian Hotel undergone any recent renovations?

A: Yes, Castle Hilo Hawaiian Hotel underwent renovations in 2013.

Q: What is the average rating as per reviews for Castle Hilo Hawaiian Hotel?

A: Castle Hilo Hawaiian Hotel holds an average rating of 8.2 based on reviews.

Q: Can you provide information about Castle Hilo Hawaiian Hotel's accommodation types?

A: Castle Hilo Hawaiian Hotel offers various types of accommodations, including Hotel.

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