GRUPO HOTELERO SANTA FE in the Heart of Cancun, Quintana Roo, Mexico: Reviews on Krystal Cancun

Discover Luxury at GRUPO HOTELERO SANTA FE in the Heart of Cancun, Mexico

Prepare to immerse yourself in a world of luxury and sophistication at GRUPO HOTELERO SANTA FE. Nestled in the heart of Cancun, Quintana Roo, Mexico, this GRUPO HOTELERO SANTA FE promises an experience like no other. With a 3.5-star rating, it stands as a testament to opulence.

GRUPO HOTELERO SANTA FE Exterior

Exquisite Location and Elegant Ambiance

Located at BLVD. KUKULCAN KM 9 LOTES 9 Y 9A ZONA HOTELERA, Cancun, Quintana Roo, 77500, Mexico, GRUPO HOTELERO SANTA FE provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 453 meticulously designed rooms spread across floors, GRUPO HOTELERO SANTA FE ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1981 and renovation in 2009, showcases a commitment to modernity and timeless elegance.

GRUPO HOTELERO SANTA FE Interior 1
GRUPO HOTELERO SANTA FE Interior 2

Luxurious Amenities and Unmatched Views

GRUPO HOTELERO SANTA FE Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, GRUPO HOTELERO SANTA FE delivers a 3.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, GRUPO HOTELERO SANTA FE is perfectly situated for exploring Cancun. With 161 reviews and an average rating of 7.6/10, you can trust in the quality of service provided.

Premium Experience Starting from 118 USD

GRUPO HOTELERO SANTA FE Ambiance

Experience unparalleled luxury starting from 118 USD, promising an exclusive and unforgettable stay in Cancun, Quintana Roo, Mexico.

Hotel Overview

The 5-star Krystal Cancun offers comfort and convenience whether you're on business or holiday in Cancun. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Each guestroom is elegantly furnished and equipped with handy amenities. Enjoy the hotel's recreational facilities, including hot tub, private beach, fitness center, sauna, outdoor pool, before retiring to your room for a well-deserved rest. Krystal Cancun is an excellent choice from which to explore Cancun or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 161 reviews, GRUPO HOTELERO SANTA FE has an average rating of 7.6/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at GRUPO HOTELERO SANTA FE. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Cancun.

Hotel Summary

Hotel NameKrystal Cancun
ChainGRUPO HOTELERO SANTA FE
BrandKRYSTAL
Star Rating3.5 Star
Customer Rating7.6/10
Number of Reviews161
Check-In Time03:00 PM
Check-Out Time12:00 PM
Number of Rooms453
Year Opened1981
Year Renovated2009
Rate Starts From118
AddressBLVD. KUKULCAN KM 9 LOTES 9 Y 9A ZONA HOTELERA
CityCancun
StateQuintana Roo
Zipcode77500
CountryMexico
ContinentNorth America
LocationView on Google Maps

Reviews

The breakfast buffet was incredible at Krystal Cancun! So much variety and everything was fresh and delicious. A real highlight of our stay.

— Citlalli Laredo


We loved our stay at Krystal Cancun. The rooms were spacious, and the decor was modern and stylish.

— Orlanda Vanessa


The spa services at Krystal Cancun were a highlight of our stay. Professional and relaxing—just what we needed.

— Cristol Christopher


Chose Krystal Cancun based on reputation and positive reviews. Excellent choice.

— Mina Boulos


A memorable experience at Krystal Cancun. Impeccable service and attention to detail.

— Danna Frank


Kudos to the staff at Krystal Cancun. Friendly, helpful, and made us feel at home.

— Mantas Rohan


Cozy ambiance at Krystal Cancun. The room decor was stylish and inviting.

— Jamison Liutjen


Chose Krystal Cancun based on reputation and positive reviews. Made the right choice.

— Caryn Wendel


The gym facilities at Krystal Cancun were standard. Decent equipment, but not extensive.

— Amerson Emilo


Check-in and check-out at Krystal Cancun were straightforward. No major hassles.

— Fisher Herzfeld


Room service at Krystal Cancun was average. Standard options, but timely delivery.

— Allen Mercanti


The overall value for money at Krystal Cancun was fair. Expected a bit more for the price.

— Cormery Ernesto


The room decor at Krystal Cancun was modest. Could use a more modern touch.

— Bellin Olivares


The on-site gym at Krystal Cancun had a variety of equipment. Suitable for a quick workout.

— Chinitas Jordan


The environmental sustainability efforts at Krystal Cancun were noticeable. Encouraging eco-friendly practices.

— Rigoderto Melman


The in-room amenities at Krystal Cancun were comprehensive. Everything needed for a comfortable stay.

— Jurgen Watson


The staff responsiveness at Krystal Cancun was commendable. Quick assistance when needed.

— Jimmy Sorenson


The parking facilities at Krystal Cancun were convenient. Accessible and secure.

— Aliza Fernandez


The room size at Krystal Cancun was spacious. Allowed for comfortable movement.

— Patrick Putnam


The breakfast service at Krystal Cancun was organized. Efficient handling of guests.

— Yeva Walsh


The response time for room service at Krystal Cancun was slow. Impacted convenience.

— Germaine Tiberi


The overall maintenance of Krystal Cancun was lacking. Visible signs of wear and tear.

— Kelli Rothman


The overall ambiance at Krystal Cancun was depressing. Lack of positive energy.

— Matt Sauro


The general cleanliness at Krystal Cancun was appalling. Filthy common areas and neglected spaces.

— Jerry Stanley


My experience at Krystal Cancun was nothing short of a nightmare. Terrible service and unresponsive staff.

— Montserrat Doherty


The state of cleanliness at Krystal Cancun was appalling. Found dirt and stains in every corner.

— Thu Kaiser


The bed bugs at Krystal Cancun ruined my stay. Unacceptable conditions and poor management.

— Ermicely Walker


I had to endure constant plumbing issues at Krystal Cancun. The smell alone was unbearable.

— Celia Ehmann


My room at Krystal Cancun had a distinct musty smell. Clearly, not properly ventilated.

— Kristal Krishnamurthy


The outdated decor at Krystal Cancun made it feel like a relic from the past. Needs a complete overhaul.

— Alice Sanjuan


I had the pleasure of staying at Krystal Cancun in Cancun, and it exceeded all expectations. The 3.5-star experience was complemented by the attentive staff and the delightful amenities. The KRYSTAL brand truly knows how to create a memorable experience.

— Leno Noname


Staying at Krystal Cancun was like stepping into a dream. The KRYSTAL brand's commitment to excellence was evident in every aspect, from the well-appointed rooms to the top-notch service. I couldn't have asked for a better experience.

— Cam Mccavitt


My recent stay at Krystal Cancun was exceptional. The KRYSTAL brand's commitment to excellence, paired with the 3.5-star accommodations, created the perfect setting for a relaxing getaway.

— Fay Zeitoun


Krystal Cancun, affiliated with the renowned GRUPO HOTELERO SANTA FE, offers an experience like no other. The 3.5-star luxury and unique features of the KRYSTAL brand set it apart.

— Eszter Alba


General Information

Q: What's the primary focus of GRUPO HOTELERO SANTA FE hotels, and how does it relate to Krystal Cancun?

A: GRUPO HOTELERO SANTA FE hotels aim to provide a consistent and reliable experience. Krystal Cancun is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Krystal Cancun?

A: Krystal Cancun offers a 3.5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3.5 stars for hotels, and how does Krystal Cancun measure up?

A: The 3.5 stars indicate the quality and services a hotel provides. Krystal Cancun meets these standards, ensuring a comfortable stay.


Q: Tell me more about Krystal Cancun's check-in and check-out process. Is it straightforward?

A: Checking in at Krystal Cancun is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: Can you provide a brief overview of Krystal Cancun's history, from its opening year to recent renovations?

A: Krystal Cancun opened its doors to guests in 1981. It has been keeping up with the times through renovations in 2009.


Q: How do guests generally rate their stay at Krystal Cancun?

A: Guests consistently rate Krystal Cancun positively, with an average rating of 7.6 based on 161 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Krystal Cancun online?

A: Booking a room at Krystal Cancun is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Krystal Cancun?

A: Yes, booking directly with Krystal Cancun often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Krystal Cancun in advance?

A: Booking in advance at Krystal Cancun ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Krystal Cancun, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Krystal Cancun. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Krystal Cancun?

A: Krystal Cancun strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Krystal Cancun ensure a secure and hassle-free booking process for guests?

A: Krystal Cancun employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Krystal Cancun?

A: Yes, Krystal Cancun often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Krystal Cancun?

A: Yes, Krystal Cancun may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Krystal Cancun ensure the privacy and security of guest information during the booking process?

A: Krystal Cancun prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Krystal Cancun provide accessible accommodations for guests with special needs?

A: Yes, Krystal Cancun is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Krystal Cancun?

A: Krystal Cancun understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Krystal Cancun?

A: Yes, Krystal Cancun is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Krystal Cancun provide shuttle services to popular attractions or transportation hubs?

A: Krystal Cancun may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Krystal Cancun?

A: Guests often praise the service and hospitality at Krystal Cancun, describing it as 7.6 based on 161 reviews.


Frequently Asked

Q: Which hotel chain does Krystal Cancun belong to?

A: Krystal Cancun belongs to the GRUPO HOTELERO SANTA FE chain.


Q: What is the star rating of Krystal Cancun?

A: Krystal Cancun has a star rating of 3.5.


Q: In which city is Krystal Cancun located?

A: Krystal Cancun is situated in Cancun, Quintana Roo, Mexico.


Q: Can you provide information about Krystal Cancun's check-in and check-out times?

A: Krystal Cancun offers check-in from 03:00 PM and check-out until 12:00 PM.


Q: How many rooms does Krystal Cancun have?

A: Krystal Cancun has a total of 453 rooms.


Q: When was Krystal Cancun opened to the public?

A: Krystal Cancun opened its doors to the public in 1981.


Q: Has Krystal Cancun undergone any recent renovations?

A: Yes, Krystal Cancun underwent renovations in 2009.


Q: What is the average rating as per reviews for Krystal Cancun?

A: Krystal Cancun holds an average rating of 7.6 based on reviews.


Q: Can you provide information about Krystal Cancun's accommodation types?

A: Krystal Cancun offers various types of accommodations, including Hotel.


Q: Discover the allure of Krystal Cancun - What sets its accommodations apart?

A: Krystal Cancun captivates guests with its unique Hotel accommodations.


Q: Krystal Cancun Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Krystal Cancun and the factors contributing to its star rating.


Q: Krystal Cancun Essence - What makes its presence in Cancun truly unforgettable?

A: Immerse yourself in the essence of Krystal Cancun and its impact on the vibrant city of Cancun.


Q: Krystal Cancun Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Krystal Cancun.


Q: Krystal Cancun Symphony - How has it harmonized with the spirit of Cancun?

A: Delve into the symphony of Krystal Cancun as it resonates with the cultural heartbeat of Cancun.


Q: Krystal Cancun Oasis - A haven of tranquility in Cancun. What sets it apart?

A: Discover why Krystal Cancun is considered an oasis of tranquility amidst the bustling energy of Cancun.


Q: Krystal Cancun Renaissance - How has it evolved since its opening in 1981?

A: Take a journey through the renaissance of Krystal Cancun, exploring its evolution since 1981.


Q: Krystal Cancun Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Krystal Cancun, seamlessly blending history with modernity.


Q: Krystal Cancun Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Krystal Cancun, offering a glimpse of the enchanting world beyond its walls.


Q: Krystal Cancun Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Krystal Cancun unique.


Q: Krystal Cancun Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Krystal Cancun.


Q: Krystal Cancun Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Krystal Cancun, uncovering the truths that lie beneath the surface.